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Job Description CERTIFIED PEER SPECIALIST JOB TITLE: Certified Peer Specialist POSITION GRADE: 74 Pay commensurate with education and experience $15.50-18.00/hr DEPARTMENT/PROGRAM: Hope Place SUPERVISOR: Hope Place Program Manager FLSA: NON-EXEMPT JOB SUMMARY: Under the general direction of the Hope Place Program Manager, the Certified Peer Specialist is responsible for providing quality, trauma-responsive care and programing for adults, ages 18 and older, experiencing a mental health pre-crisis or crisis, by providing the least restrictive means of crisis stabilization and treating guests to ensure their return to a higher level of functioning as quickly as possible. The program will serve those with mental health challenges, co-occurring disorders and developmental challenges; carry out all job responsibilities with fidelity and accountability to the Agencies and Program Mission, Vision, Values, Guiding Principles, and Strategic Plan. ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all Agency policies and procedures and Federal and State laws and regulations, • Maintains confidentiality and security for all client and staff related materials and/or records., • Follows crisis/emergency procedure to contact to Hope place Program Manager or Lead Certified Peer Specialist in the event the Certified Peer Specialist needs support, • Assists in the development of and closely follows program & Guests Safety Plans, • Provides individual and group supervision accounts for guests at all times, • Provides a safe environment for guests and staff utilizing the sanctuary model, • Reads and becomes familiar with program policy manual, • Keeps current with the training requirements regarding Therapeutic Crisis Intervention (TCI), Functional Behavioral Approach, Safety In the Community, and Motivational Interviewing and other related trainings., • Employs approved crisis intervention/prevention techniques utilizing accepted practices per Agency policy and procedures, • Documents critical incidents as required by program/agency Communicates concerns, problems, questions to Supervisor, • Assists with projects associated with the Hope Place Program, including internal and external committees, task forces and special initiatives, • Exercises daily decision-making, problem-solving and ongoing task prioritization, • Makes appropriate referrals and linkages to community supports., • Advocacy; community outreach; education; referrals to other services (health insurance enrollment, housing, legal, care management, basic needs, etc.) or ongoing treatment; tools to support wellness and recovery, • basic intake and triage; Social Determinants of Health (SDOS) assessment, • De-escalation; stabilization; (mindfulness and motivational interviewing); and, brief interventions such as art, and journaling., • Documents progress notes for each visit with clients as assigned in the Electronic Client Record (eCR) within the day of service, • Track and monitor progress and outcomes, • Participates in surveys conducted by referring agencies, • Demonstrates, promotes and practices cultural competency toward Guests and staff through respect and understanding achieved through training and Agency cultural activities, • Recognizes and embraces the diversity of teams, • Supports and develops the strengths of each individual team member, • Fields questions; addresses concern of referral sources/families with Peer Mentor assignments., • Works with Program Manager to develop individualized plans to support and encourage professional growth, • Completes all required documentation according to appropriate time lines., • Attends trainings as required and as appropriate to skills related to the position, • Utilizes scheduler on eCR to maintain required expectations both fiscally and programmatically, • Coordinates and facilitates an initial meeting with Guests when they arrive at the program, • Obtains and communicates personal information regarding youth and family from referral source, • Cooperates and collaborates with program staff, volunteers and other agency staff; both internal and external to the agency, • Check and respond to e-mail and phone calls within 24 hours POSITION SPECIFICS: Education: • High School Diploma, GED, or equivalent experience in lieu of education required Experience: • Flexible and adaptive to the work environment., • Ability to engage, plan, communicate, and understand mental health challenges, co-occurring disorders and developmental challenges, • Availability to work afternoon, evenings 3pm -11pm, weekends 3-11pm, • Proficient with Microsoft Office, • Proficient in Electronic Client Record Systems preferred. Other: • Working knowledge of the Functional Behavioral Approach, Skill Building, Sanctuary, Therapeutic Crisis Intervention and Child and Family Team Process preferred., • Effective and open communication, emotional intelligence, and interpersonal skills., • Ability to work in partnership with others, including staff members across all departments., • Strong problem solving skills and ability to manage multiple projects and prioritize., • Organized and self-directed; team player – able to share information and collaborate effectively across all functions, and with both internal and external partners. Physical Demands: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs. • Ability to walk short distances, • Ability to use stairs, • Ability to leave a location quickly COMPETENCIES: Leading Self • Character and Courage (Integrity and Trust)-, • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power., • Customer Focus, • Build positive relationships through communication and collaborative problem solving., • Commitment to Diversity, Inclusion, Justice and Equity, • Believe in the dignity and humanity of all people to reach their full potential.

Client Service Supervisor- Mailroom & Hospitality US-NY-Rochester Job ID: 34002 Type: Full-Time of Openings: 1 Category: Office Services NY-Rochester-ConstBrand-MS About the Role Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. Responsible for developing and maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team. Your Impact Production and Workflow • Monitors and ensures compliance with established workflow processes and procedures., • Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines., • Supervises efficient and economical utilization of equipment, materials and labor. Supervision and Employee Relations • Ensures performance improvement through a scheduled plan to train, motivate, develop, and manage site personnel., • Determines developmental goals and conducts periodic performance reviews with direct reports. Client Relationship Management • Develops and manages the relationship with the daily and senior level administrators through formal and informal meetings., • Resolves complaints escalated by the customer or other end users in a timely manner. People Management and Development • Ensures effective performance management with direct reports and oversee the overall process., • Ensures effective two-way communication with direct reports and within area of responsibility. Equipment Knowledge and Care • Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications., • Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information. Administration and Reporting • Maintains targeted levels of profitability., • Manages and controls inventory and assets. Results Expected • Responsible in maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated annual rate for this role: $62,353 - 68,700/ year • Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred., • Associates degree or equivalent required., • Strong customer service and communication skills are required., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • Single Site Responsibility may require minimal travel (valid driver's license and acceptable driving record necessary)., • Multiple Site Responsibility may require up to 15% travel (valid driver's license and acceptable driving record necessary)., • Must be able to lift up to 50lbs. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI3e7ccea34a62-37820-39670693

About us Peaceful Psychotherapy is a completely remote private practice, focused on providing high quality and cutting edge therapy to adults in the NYC area. We are seeking full-time (28 hours/week) MHC's to provide exceptional mental health therapy to a diverse client population. The candidate will be able to work independently, and will deliver a holistic/diverse approach to counseling to their clients. This is position is for candidates who are interested in continual improvement, and becoming the best therapist they can be, by learning and implementing evidence based systems. Wondering what it's like to work with us? Hear from our team: As you build your caseload, you will be considered part-time, until you are working 25 hours a week. Our practice integrates the CAMPS score format to ensure employee fulfillment, reflecting our dedication to a positive and supportive work environment. We focus on creating a space where our team is empowered to excel professionally and contribute meaningfully to the advancements in psychotherapy. Important details: • This work will be fully remote., • This is a fully employed W2 position., • Completely make your own hours, • Weekly supervision and on call guidance from your supervisor will be provided as is needed/required., • You will be paid bi-weekly regardless if insurance has paid., • Full time is defined by scheduling 28 sessions/week, so please have a schedule that allows for this quantity., • 40 hour of sick days, • One week of PTO Responsibilities: • Have the capacity to confidently work independently and provide mental health counseling to diverse populations., • Perform diagnostic evaluations., • Complete official session notes, goals, and treatment plans required in a timely manner., • Utilize and analyze diagnostic tools as appropriate., • Optimally serve clients needs in regards to general counseling, providing resources, referrals, and provide general guidance for any emergency situation. Job Type: Full-time Salary: $38-$50 an hour depending on caseload Benefits: • 40 hours of sick days, • One week paid time off, • Retirement Plan, • Make your own schedule, • Social Opportunities - Dinner, Company party, etc. See company page. Schedule: • Choose your own hours

Job DescriptionDescription: We are Hiring! Job Posting: HOUSING RETENTION SPECIALIST Location: Rochester, NY Employment Type: Full-Time Schedule: Monday - Friday 8:30am to 4:30pm Salary: $18.75 to $20.00/hr General Description Coordinate and identify services that will provide eligible clients the ability to develop skills that will increase access to and retention in medical care; and establish the foundation that will allow them to achieve and maintain stable, independent housing within Monroe and surrounding Finger Lakes Counties. Essential Duties and Responsibilities • Conduct assessments and planning to address housing needs, when appropriate complete intake, assessment, service plan development, implementation and referrals., • Assist needed clients in locating appropriate and affordable housing and oversee implementation of plans to the satisfaction of the individuals served., • Serve as client advocate with landlords, housing programs and other organizations client is affiliated with., • Maintain and identify new landlord or property owner resources., • Assist clients in completing housing or emergency assistance applications, DHS application and other paperwork need to complete service plan development., • Participate in case conferences, provider meetings or housing committee meetings that are pertinent to client’s needs., • Complete required home visits with clients and maintain monthly contact as directed by supervisor., • Complete housing inspections annually and as needed by funder., • Ensure compliance with all applicable local, State and Federal regulations and agency policies., • Meet with each client and maintain telephone availability for consumers based on client need, • Assist clients with accessing services for housing, medical services, and other psycho-social needs make appropriate referrals when needed., • Assist clients with obtaining and maintaining all benefits and entitlements to ensure ability for payment of housing and becoming self-sufficient., • Assist clients with Independent living skills, such as budgeting, banking, and child care referrals in order for them to maintain appropriate housing., • Ensure all required information is entered in to all databases systems used., • Assist clients with obtaining house hold items., • Assist client with follow through of all requirements of the HomeSOURCE, HOPWA and Ryan White programs., • Travel to rural counties to assist clients in the Finger Lakes Region, if applicable., • Market HomeSOURCE, HOPWA and Ryan White programs., • Document all communication with or regarding clients in detailed progress notes., • Maintain timely case openings, case management logs, case closings and all other necessary and required paperwork., • Provide crisis intervention., • Attend mandatory training., • Act as a member of HomeSOURCE, HOPWA and Ryan White team., • Represent Catholic Charities Family Community Services on appropriate boards and committees as assigned by supervisor., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: Bachelor’s degree in Health, Education, or Human Services and at least two years of experience with HIV/AIDS, chemical dependency, or mental illness. OR Associates degree in Health or Human Services and at least 3 years’ experience with HIV/AIDS chemical dependency, or mental illness. A combination of education and experience will be considered at the discretion of the Director. Bilingual (English/Spanish) is required for some positions. If position requires bilingual skills to be used, additional compensation will be offered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development

Job Description JOB TITLE: Youth Mentor POSITION GRADE: 73 ($17-$19 per hour, commensurate on education and experience) DEPARTMENT/PROGRAM: Hope on the Horizon SUPERVISOR: Hope on the Horizon Program Manager FLSA- Non-Exempt JOB SUMMARY: Under the general direction of the Hope on the Horizon Program Manager, and Lead Youth Mentor to guide, inspire, and empower young people in our programs. This role is essential to creating a supportive and positive environment that encourages youth to overcome challenges, set goals, and build the skills necessary for a brighter future. The Lead Youth Mentor will supervise and train a team of mentors, coordinate activities, and build strong, trusting relationships with program participants, acting as a role model and advocate. ESSENTIAL FUNCTIONS: Youth Mentorship & Support: • Build meaningful relationships with youth participants, providing encouragement, guidance, and support in personal, academic, and career development., • Serve as a role model, demonstrating positive behaviors, resilience, and effective problem-solving skills., • Assist youth in settling and achieving academic, career, and personal development goals. 2. Program Facilitation: • Lead and participate in group activities, workshops, and events designed to develop life skills and foster a sense of community., • Facilitate discussions on topics such as leadership, conflict resolution, and emotional well-being., • Encourage participation in educational, recreational, and cultural activities. 3. Advocacy and Resources: • Identify and address individual needs, connecting youth to appropriate resources and services., • Collaborate with community organizations, schools, and families to create a support network for participants. 4. Monitoring and Reporting: • Maintain regular contact with mentees to track progress and provide ongoing support., • Document interactions, progress, and outcomes to ensure program goals are met., • Provide feedback and recommendations to improve program delivery. 5. Team Collaboration: • Work closely with staff and volunteers to ensure a safe and supportive environment., • Participate in staff meetings, training sessions, and community events as needed. POSITION SPECIFICS: Education: • High school diploma or equivalent required; associate or bachelor’s degree in social work, education, psychology, or related field preferred. Experience: • Previous experience in mentoring, counseling, or youth development programs is highly desirable. Skills: • Strong understanding of youth development principles, trauma-informed care, and challenges faced by at-risk youth., • Exceptional interpersonal and communication skills, with the ability to relate to young people and serve as a positive role model. • Ability to handle sensitive and confidential information with professionalism., • Flexibility to work evenings, weekends, or other non-traditional hours as needed. Physical Demands: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs. • Ability to walk short distances, • Ability to use stairs, • Ability to leave a location quickly COMPETENCIES: Leading Self • Character and Courage (Integrity and Trust) o Do the right thing, because it is the right thing, even when no one is looking. Truth to Power. Commitment to Diversity, Inclusion, Justice and Equity o Believe in the dignity and humanity of all people to reach their full potential.

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages | Competitive health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | Childcare assistance | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee. Position Summary: Responsible for assisting with daily gutter installation as directed by the Field Gutter Manager. Completing the successful completion of full onsite customer installations as well as gutter fabrication using provided equipment in varying field conditions. Essential Duties and Responsibilities: * Travel in assigned territory to complete gutter and gutter protection installations at customer location(s) * Ensure jobs are installed daily to improve location attainment and effectiveness * Assist Field Gutter Manager as directed in completing gutter and gutter protection installations * Provide quality installation services by following established installation training processes * Provide excellent customer service experience while on job site * Follow established job site safety rules, OSHA guidelines and company safety policies and procedures * Must hold active and valid drivers license and be able to operate a box truck safely * Must be comfortable ascending and descending ladders of varying heights to perform services. * Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: * High School Diploma or equivalent. * 1+ years of successful in home construction, remodeling, and/or gutter installation * Demonstrate superior quality and attention to detail in all facets of the installation process * Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”. * Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality. * Apply active listening skills through the ability to comprehend information presented and respond thoughtfully. * Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion. * Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional. * Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection. * Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer’s needs at the forefront of every interaction. * Ability to communicate effectively, to recognize, understand, and manage one’s own emotions as well as others, and foster positive working relationships across all levels of the organization. * Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one’s own actions, performance, and decisions. * Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). * Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities or Certifications: * Experience in gutter and/or gutter protection system installation, repair, and/or inspection. Travel Requirements: * Occasional overnight travel required. Overtime/Additional Hours Requirements: * Additional hours may be required dependent on business need. Physical Requirements * Field Office/Manufacturing/Construction Environment * Performs work outside in varying temperatures and climates. * Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Diversity and Inclusion Statement Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Job Description JOB TITLE: Preventive Social Worker DEPARTMENT/PROGRAM: Preventive Services PAY GRADE: 81 [ salary range: 27.47hr-30.00hr commensurate with education and experience ] FLSA STATUS: Non-Exempt SUPERVISOR: Preventive Program Supervisor Under the general direction of the Preventive Program Supervisor, the Preventive Social Worker provides home-based clinical counseling and case management services to youth and families who have been identified at risk of foster care placement or replacement. The Preventive Social Worker carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan. COMPETENECIES and ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of conduct, all Agency policies and procedures and Federal and State laws and regulations, • Exercises full compliance with the Justice Center’s Code of Conduct for Custodians of People with Special Needs, • Employs approved crisis intervention / prevention techniques utilizing accepted practices per Agency policy and procedures, • Reads, understands and accesses the program policy and procedures manual, • Documents Safety Assessments in Client progress notes, • Participates in regular staff meetings, ongoing training and staff development provided by the Agency, • Demonstrates the ability to work in an electronic record system, • Documents all case contact into the case record within 24 hours of service provision., • Utilizes appropriate measures to assess effectiveness of clinical work with youth enrolled in the program (Casey Life Skills Assessment, CANS & NC Assessment), • Demonstrates, promotes and practices cultural competency toward clients and staff through respect and understanding achieved through training and Agency cultural activities, • Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual youth and family, • Assesses, develops and implements individualized goals and objectives identified by the family, foster/resource family, service provider and referral source, • Documents all contacts with youth and family including goals, objectives, methods and maintains the clinical record and all other pertinent documentation in accordance with Agency standards, • Conducts comprehensive strengths and needs assessment with each youth and family., • Completes all agency and funder required documentation related to opening and closing cases with in specified timelines, • Utilizes flex funds for clients in a prudent manner, following required guidelines to obtain approval, and document use of such funds, • Accurately documents mileage and completes reimbursement documentation, • Assists management in the delivery of the Sanctuary Model aligning operational areas with values of the model, • Provides individual and/or family therapy within a home-based setting, • Assists the youth and family in managing and planning for safety needs and creates an individualized support plan when indicated, • Ability to arrange schedule to be available to youth and families in their homes/communities, • Acts as an advocate as appropriate, and coordinates linkage and referral to community resources for youth and family needs, including social, recreational, food housing etc., • Maintains ongoing contact with the referral source, school partners and preventive liaisons, through face to face, phone and electronic communication, for the purposes of service coordination, • Serves as a positive representative of the Agency and of Preventive Services with youth and their family, community resource personnel and Monroe County representatives., • Perform other similar duties requiring comparable skills utilizing the Sanctuary Model Guiding Principles and Seven Commitment, • All other responsibilities requiring comparable skill as directed by supervisor SKILLS: • Strong interpersonal skills with youth, families, staff, and stakeholders, • Exemplary written and verbal communication skills, • Exceptional organizational skills and ability to balance competing demands on time and resources, • Ability to form, lead, and participate effectively on teams, • Creative problem solving, • Commitment to quality improvement, • Microsoft Outlook, Word, and Excel MINIMUM QUALIFICATIONS: • Master’s degree in Social Work, Human Services or related clinical MS degree required., • Six months’ relevant professional experience (full time or equivalent), • Valid NYS driver’s license in good standing and has use of an automobile, • Own or have consistent use of an automobile for conducting home visits, • Available to work morning, afternoon and evening hours Mon-Fri in the clients’ homes/community, • Comfortable with community based work with high risk youth and their families in high risk neighborhoods PHYSICAL REQUIREMENTS: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs. • Ability to drive, • Ability to sit for extended periods of time, • Ability to walk short distances, • Ability to walk up and down stairs, • Ability to leave a location quickly Other: • Ability to work evening hours as needed.

Job DescriptionDescription: We are Hiring! Job Posting: BILINGUAL INTEGRATED CLINICIAN Location: 79 N Clinton Ave Department: INTEGRATED CLINIC CCFCS, Outpatient Behavioral Health Employment Type: Full-Time Schedule: Monday-Friday 9-5 Salary: $60,000 to $65,000/yr General Description Under general supervision, provides initial assessment and ongoing counseling or treatment to clients. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Conducts diagnostic assessments and counseling, or treatment for clients referred by various sources., • Uses the current edition of criteria from the DSM-V-TR to assess mental disorders., • Provides treatment in individual, couple, family, or group therapy sessions depending on client need., • Has adequate awareness and knowledge of medications used to treat mental health conditions., • Completes necessary case record paperwork according to department, State, Federal and carrier procedures., • Performs regular contact with PCP’s, referral sources, and HMO personnel as needed., • Corresponds with PCP within first three appointments, provides periodic updates and a closing letter., • Provides information for HMO and payer utilization review as required., • Participates in staff meetings and clinical supervision as determined by supervisor., • Informs supervisor of significant events/issues related to clients as appropriate, and follows program’s defined incident reporting process as required., • Maintains current knowledge on professional practice through reading and reasonable attendance at seminars, workshops and conferences. Attends agency and department required trainings., • Supports quality improvement efforts, including but not limited to satisfaction surveys, accurate reporting of and use of outcome data, and use of selected quality monitoring instruments., • Carries a caseload according to department standards., • Completes all statistics, written reports and billing forms in a thorough and timely fashion., • Delivers training sessions, as qualified and requested by supervisor., • Provides clinical support through rotating on-call procedures., • Responsible for running integrated groups for individuals participating in mental health and/or substance use treatment., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Master’s Degree in Social Work or Mental Health Counseling Credentials: Licensed Mental Health Counselor (LMHC-LP or LMHC), or Licensed Master Social Worker (LMSW-P or LMSW) required within three months of hire. Physical Demands/Work Environment: d clinical experience. Member of insurance panels including but not limited to Blue Choice and MVP, is preferred. Must have Bi-Lingual Spanish. Clinician I Qualifications: MSW or MHC Clinician II Qualifications: LMSW or LMHC, LMSW-P or LMSW-P Clinician III Qualifications: LCSW Physical Demands/work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job Description Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Childrens Care Manager POSITION GRADE: 80 [ salary range: 19.50hr-25hr commensurate with education and experience] DEPARTMENT/PROGRAM: Children’s Case Management SUPERVISOR: Program Manager FLSA STATUS: Non-Exempt JOB SUMMARY: Under the general direction of the Director, provides Care Management services to youth who have a mental health diagnosis, complex trauma, or chronic conditions that affect their daily functioning. The Care Manager will work with youth up to age 21 who reside in Monroe County and surrounding counties who are Medicaid eligible. This work will be done in a community based setting and will consist of regular home-visits. Regular collaboration with family and team members is required. The Care Manager must have strong communication and written skills, and the ability to form and maintain positive relationships. The Care Manager carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: * • Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed., • Demonstrates, promotes and practices cultural competency towards clients through respect and understanding., • Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual youth and family., • Consistently maintains positive relationships with clients/families and other service providers in the community., • Provides regular case management services to assigned caseload, which includes face to face visits per month based on expectations and need., • Maintains the required amount of billable services for each youth on their caseload., • Facilitates the development of a Care Team and carries out and individualized and strength-based Plan of Care., • Assists families in managing and planning for safety needs and creating individualized safety/support plans., • Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions., • Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, recreational, and housing/basic needs, etc., • Inform and educate families and clients around a psychiatric diagnosis and its impact on home, school, and community., • Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed., • Will complete the CANS-NY assessment all youth. Assessments include a comprehensive view of the client/family strengths, challenges, skills, supports, etc., • Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards., • Ensures documentation is accurate and completed on time., • Participates in regular weekly supervision., • Remains current in the field, and supports best practice models within the program., • Participates in ongoing training and professional development provided by the agency., • Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed., • Demonstrates, promotes and practices cultural competency towards clients through respect and understanding., • Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual youth and family., • Consistently maintains positive relationships with clients/families and other service providers in the community., • Provides regular case management services to assigned caseload, which includes face to face visits per month based on expectations and need., • Maintains the required amount of billable services for each youth on their caseload., • Facilitates the development of a Care Team and carries out and individualized and strength-based Plan of Care., • Assists families in managing and planning for safety needs and creating individualized safety/support plans., • Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions., • Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, recreational, and housing/basic needs, etc., • Inform and educate families and clients around a psychiatric diagnosis and its impact on home, school, and community., • Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed., • Will complete the CANS-NY assessment all youth. Assessments include a comprehensive view of the client/family strengths, challenges, skills, supports, etc., • Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards., • Ensures documentation is accurate and completed on time., • Participates in regular weekly supervision., • Remains current in the field, and supports best practice models within the program., • Participates in ongoing training and professional development provided by the agency. POSITION SPECIFICS: Education: • Bachelor’s degree or equivalent combination of education and related experience., • Minimum of 2 years’ prior human services experience supporting children’s mental health and/or families strongly preferred Experience: • Valid NYS driver’s license in good standing and has use of an automobile., • Ability to work evening hours as needed. Skills: • Ability to develop strong working relationships with clients, families and service providers., • Ability to engage, plan, communicate and understand youth and families., • A strong understanding of children’s Mental Health issues. Physical Demands: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs. • Ability to drive, • Ability to walk short distances, • Ability to use stairs, • Ability to leave a location quickly

Job Description STATUS: Full-time / Exempt REPORTS TO: Director of Member Service Center LOCATION: Rochester, Corporate Office COMPENSATION: The starting salary for this position is expected to be between $80,000 - $85,000. The actual salary will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.5 hours per week, including Saturdays (as needed) SCHEDULE: Monday – Friday 8:00am – 5:00pm, Saturday 8:00am – 2:00pm Position Summary The Manager, Member Service Center reports to the Director, Member Service Center, and is responsible for overseeing and assisting in the development of the Supervisor, Team Leads, and Member Service Center Representatives. This individual is responsible for providing high level support to team leadership and staff on escalated member service issues and inquiries, and for ensuring successful achievement of department sales and member service goals. Additionally, the individual is responsible for optimizing technology to ensure operational efficiencies and supporting strategic initiatives. Performs all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Responsibilities – Responsible for the daily performance of the call center, ensuring that the team provides secure, compliant, and top-tier service for all account-related inquiries. Strategic Responsibilities: · Operational Excellence: Oversee daily workflows to ensure service level agreement (SLA’s) are met for the staff and call overflow vendor by managing staffing levels based on peak call volume trends. Monitor and provide guidance on member communications, via the Member Service mailbox, Live Engage (Chat), and social media platforms provided by the Marketing Department. · Compliance & Risk Management: Ensure 100% adherence to financial regulations and internal security protocols to protect sensitive customer data. · Performance Analytics: Analyze call data and KPIs to identify bottlenecks, reporting weekly/monthly performance trends to executive leadership. Utilize the Work Force Management system to review and approve the monthly MSC staffing schedule ensuring that it meets the staffing needs of the department. Monitor daily and respond, as needed to any unexpected volume or staffing events · Process Improvement: Partner with the Member Service Center Director, IT and Product teams to streamline the "customer journey," reducing friction in account authentication and common transaction workflows. Leadership & People Management · Culture Building: Cultivates an engaged and high-performing team environment where employees feel empowered, valued, and motivated to excel. Provides clear direction, expectations, and regular coaching to develop team capabilities and drive consistent performance. Maintain high employee morale and retention in a fast-paced environment through engagement initiatives and transparent communication. Collaborate with and be responsive to others, in daily interactions and on shared initiatives, with a focus on building respectful and professional relationships with colleagues in all areas of the credit union. · Mentorship: Directly manage and coach leadership staff to drive professional growth and high performance. Monitor service quality by resolving complex cases, focusing on Creating Member Loyalty (CML), compliance and identity verification, to optimize the member journey. · Escalation Management: Directly manage high-risk escalations and complex member grievances as the final point of contact. You will champion the recovery of member satisfaction by providing immediate, high-level conflict resolution that aligns with credit union values and preserves member retention. · Data Support: Provide daily, weekly, and month-end reports, identifying trends, providing support for service recommendations. Required Qualifications · Experience: 5+ years of experience in call center management, specifically within banking, credit unions, or fintech. · Regulatory Knowledge: Deep understanding of financial industry standards and privacy laws (e.g., Gramm-Leach-Bliley Act). · Technical Savvy: Expert-level experience with Workforce Management (WFM) tools, IVR systems, and CRM platforms (e.g., Salesforce or Genesis). In coordination with and under the direction of the Director, serve as an administrator/advanced user role for all member service-related software systems and programs. Participate in testing, provide support, and make recommendations on new technology, as necessary. · Education: Bachelor’s degree in finance, Business Administration, or related field. Key Performance Indicators (KPIs) The success of this role is measured by: · Service Level: % of calls answered within X seconds. Monitor and assess key performance indicators and relevant departmental statistics (such as Chat, call volume, MSC email, member experience (XP) responses, abandonment rates, schedule adherence, branch support, and quality service) to Director, as well as to Senior Leaders · Net Promoter Score (NPS): Overall customer loyalty and satisfaction. Employ Creating Member Loyalty, service standards and Member Engagement tools to ensure high employee performance and extraordinary member experience. · Cost Per Contact: Balancing high-quality service with operational budget constraints. · Attrition Rate: Keeping agent turnover below industry benchmarks. Other Responsibilities · Complete requests and projects on a timely basis, as assigned. · Serve as a backup call representative during peak times. · Perform duties of Member Service Center staff member as needed. · Perform other various duties as assigned. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: · Education: Bachelors’ degree in a related field · At least 5 to 7 years’ professional experience, with at least 3 - 5 years in management/leadership position, preferably in a busy call center and/or high performing financial institution. Likewise, 3-5 years prior sales and service experience focused on creating positive member/customer experiences, strongly preferred. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) · Excellent verbal and written communication skills, specifically, exhibiting a calm and reassuring demeanor to staff and members. · Proven ability to motivate, train/develop employees and inspire a team working environment. · Must possess aptitude for providing high level member service and problem resolution. · Strong interpersonal, analytical, and organizational skills. · Strong critical problem-solving skills. · Ability to handle confidential/sensitive situations in a professional manner. · Ability to manage and prioritize multi-functional tasks. · Advanced knowledge of Microsoft Windows and Office Suite, including Word, Excel, Outlook, & Power Point. Physical Requirements · Lifting (5-10 pounds) · Standing/Sitting extended periods of time, while working in front of computer monitor · Typing / Data Entry · Professional Office Environment · Overhead Lighting Training and Compliance Requirements · Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy and other job-related training requirements as established by the Summit and within deadlines. Licensure Requirements · In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job DescriptionDescription: Our Story In August 1991, Care-a-lot opened the doors of their first center in Greece. The community enthusiastically responded to the quality of early childhood education and care available at the center. Because of their strong reputation, Care-a-lot is now serving families in eight locations in the Rochester community: North Greece, South Greece, Henrietta, Pittsford, Fairport, Farmington/Canandaigua, Browncroft Day Care Center, and Victor Child Care. In 2023, Generations Child Care joined the Care-a-lot family. Care-a-lot is committed to maintaining the excellent service that Generations has provided to children and families for decades and is excited to start this new chapter as we continue to grow! Generations serves families in Fairport, Irondequoit, Gates, Highland Park area, and Downtown Clinton Square. We care about YOU! What we offer: • Paid time off and paid holidays, • Discounted childcare, • Health insurance – including telehealth!, • Dental insurance, • Education assistance, • 401k, • Life insurance, • Employee referral program, • Employee assistance program To be responsible for the general supervision (of children and classroom staff) and management of one classroom by performing the duties necessary to provide a safe, nurturing, stimulating and educational environment for children. This includes allowing the children to grow at their own pace and gain in social, physical, emotional and cognitive development. Reports To: Director, Assistant Director or other designated Administrator Supervises: Assistant Teachers Works as a Team with: Designated School District Requirements: • Able to observe, see, hear and respond to children's needs, emergencies and conflicts that might occur in a classroom, on the playground, other Center areas, or on field trips, • Able to lift approximately 30 pounds from the floor to a waist high table 25 - 30 times daily, • Able to reach a child 20 - 30 feet away within 30 seconds, • Able to crouch to a child's height, maintain eye contact at the child's level, and sit on the floor for extended periods of time on a regular basis, • Good health as confirmed by a physician's statement and proof of being free of tuberculosis, • New York State Registry clearance, • Adhering to all policies and procedures of Care-a-lot Child Care and the child care licensing regulations of the New York State Office of Children and Family Services (OCFS), • The care, safety and well-being of all children in the classroom, including attending to children's personal needs, e.g., diapering, toileting, feeding, washing, clothing, comforting, preparing for rest, • Planning and implementing an age-appropriate, open-ended program which coincides with the philosophy of the National Association for the Education of Young Children (NAEYC) and the District, • Preparing an inviting, clean and organized classroom environment with learning centers and hands-on activities which coincides with the philosophy of NAEYC and the District, • Delegating program responsibilities to an appropriate person in his/her absence, • Interacting frequently with children in a positive, respectful, responsive and encouraging manner which follows the guidelines of NAEYC and the District, • Orienting and actively supervising children by overseeing both small and large groups of children, • Developing parent relationships and communicating directly with parents on a regular basis, including classroom orientation, daily child activity reports, and at least biannual progress reports, • Maintaining classroom records and keeping necessary written documentation for OCFS and the District, • Maintaining knowledge of classroom children's allergies, advising all staff and acting accordingly, • Maintaining a positive work climate, meeting deadlines and organizing classroom procedures, • Communicating effectively and directly with other staff, • Providing timely supervisor reports outlining needs, problems, suggestions for improvement, etc., • Supervising, training, coaching and developing staff assigned to the classroom, • Measuring progress of children and staff and creating systems to improve, modify and remediate, • Assisting supervisor and rendering staff support to all other classrooms and employees as necessary, • Supervising and maintaining general housekeeping and repair of assigned areas and common space, • Performing administrative duties as necessary for the classroom and Center operations, • Maintaining current Aspire account to record education and training with QualitystarsNY, • Knowledge of NYS child care regulations, • Knowledge of and ability to implement developmentally appropriate practices and age appropriate activities which correspond with NAEYC guidelines, • Effective and tactful oral and written communication skills, • Effective supervisory skills and role modeling practices, • Ability to maintain positive relationships with children, co-workers, and parents, • Ability to use constructive methods for maintaining group control and individual behaviors, • Ability to use sound judgment and tact, • Ability to work on a team as a team leader, • Ability to organize and problem solve effectively, • Flexibility (especially in scheduling and practice to respond to the needs of the program) UPK Teacher • NYS Teaching Certification (Birth-2), OR, • A Bachelor’s Degree, at least 6 credit hours in early childhood education, OR Demonstrated commitment to and interest in professional growth through education, work experience and involvement with the early childhood community.

Job Description Lifetime Assistance – In-Home Respite Counselor Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: In-Home Respite Counselor (DSP) Location: Rochester, NY (community-based; primarily in participants’ homes) Department: Community Services – In-Home Respite Program Reports To: Senior Coordinator or Self-Directed Designee Employment Type: Per Diem / As Needed Starting Wage: $17.19 per hour Why You Should Work for Lifetime Assistance: • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Flexible scheduling options designed for work-life balance., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide respite services to families and individuals in the In-Home Respite Program, offering relief to caregivers and companionship to individuals with disabilities., • Deliver all assigned service hours in the person’s home or in community settings (social activities, appointments, stores, etc.)., • Provide face-to-face support and document only face-to-face time for billing purposes., • Assist with personal care tasks such as toileting, dressing, and eating as needed., • Work independently while maintaining communication with your supervisor regarding schedules, absences, or changes., • Complete all required documentation accurately and submit by assigned deadlines., • Ensure the safety, oversight, and protection of assigned individuals through ongoing risk assessment and monitoring., • Follow all OPWDD and NYS Justice Center reporting requirements., • Adhere to Lifetime Assistance’s mileage, transportation, and service authorization policies., • Attend staff meetings and training as requested. What You Bring: • High school diploma or equivalent preferred., • Must hold a valid NYS Driver’s License (have had your driver's license for 6 months), have a reliable vehicle, and meet agency vehicle operator requirements., • Ability to read and interpret service plans, safety procedures, and related documentation., • Strong written and verbal communication skills to interact with individuals, families, and service providers., • Ability to solve practical problems, think independently, and adapt to different environments., • Physical ability to assist with personal care tasks and lift up to 35 pounds as needed. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re a compassionate, reliable person looking to make a difference, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the supervision of the Senior Administrator, the Program Director ensures quality care and oversees the functions of the program according to regulatory bodies and accreditation requirements. This individual is responsible for the oversight and implementation of care and resources for the purpose of meeting the physical, emotional and social needs of clients. The Program Director provides clinical supervision and oversight of all programs’ services and works to develop, implement, track, report, and evaluate measurable outcomes. The requirements listed below represent some of the knowledge, skill and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform essential functions of the job. KEY ESSENTIAL FUNCTIONS • Oversight of program services including plan, develop and monitor day-to-day operations for the residential OASAS licensed residential program., • Oversight of the hiring process and provide leadership, guidance, direction, and supervision to all staff, • Supervise the managers of the residential program (e.g. clinical supervisor, medical director, operations supervisor, etc.), • Participate in program evaluation activities and deliver (or learn to deliver) services using evidenced-based practices., • Review and approval of initial needs assessment and initial treatment plans, as needed, • Knowledge of Federal, State, and City regulatory requirements and ensures that all aspects of clinical care conforms to these requirements., • Establish and foster community/provider relationships., • Participate in agency management and planning activities., • Ensure client substance abuse and other therapeutic groups engaging and meets the needs of population including trips, events, etc., • Work as clinical supervisor to provide individual and clinical group supervision to counselors and other clinical staff., • Meet regularly with clinical supervisor to discuss and monitor program effectiveness., • Perform utilization reviews, monitoring case records, ensuring compliance with all contract stipulations., • Review OASAS Website keeping updated with 820 regulations and local service bulletins., • Ensure clinical staff conduct periodic audit of client services and documentation., • Oversee case reviews, and case conferences, as needed., • Submit monthly and/or quarterly reports to executive management and/or performance based contractors., • Provide crisis intervention with clients, as needed., • Facilitate team meetings and staff development activities., • Conduct, attend, and participate in department director’s local and national meetings, conferences, coalitions, etc., • Interact with support services, • Administrative interaction with clinical components, • Ensure that element staff/supervisors are regularly attending, • Team Management Meetings, • Multi-disciplinary team meetings, • Case conferences and utilization review meetings, • Master’s Degree in Sociology, Psychology or Bachelor in Human Services Field /CASAC, • A Qualified Health Professional (CASAC; LCSW; LMSW; NP; MD; PA; Psychologist; Rehabilitation Counselor; LMFT; LMHC) in good standing with the appropriate licensing or certifying authority., • Valid and unrestricted New York State License, and/or OASAS certification as Advanced CASAC or Masters CASAC, and/or Commission of Rehabilitation Counselor Certification, • At Least five years of full-time work experience in Substance Use Disorder or related treatment field, prior to appointment as Program Director., • Experience in management, • Proficient computer skills including using electronic health record, • Strong follow-up skills required, • Must have excellent verbal and written communication skills, • Ability to work in and be sensitive to a culturally diverse environment, • Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality., • Bi-lingual Spanish Speaking, preferred, • Must have specific training in chemical use, abuse and dependence specific to the services provided:, • Obtain within six months of hire:, • Supporting Recovery with Medications Addictions Treatment (MAT), • Clinical Supervision 1 (14 hours), • Clinical Supervision 11 (16 hours), • Obtain with thirty days of hire:, • Screening, Brief Intervention and Referral to Treatment, • CASAC Canon of Ethics (6 hours), • Confidentiality related to 42CFR (3 hours) Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionDescription: We are Hiring! Job Posting: Residential Substance Use Counselor Location: Rochester, NY or Newark, NY Department: Restart Residential Employment Type: Full-Time Schedule: Tues-Sat (11am-7pm) Salary: $24.50-26.00 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provide evaluation and treatment of substance use disorder clients. Maintains confidentiality and ethical standards as identified by the NYS Education Department, NASW or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols. Essential Duties and Responsibilities • Provides treatment and evaluation for substance use disorder clients and their families in the clinical programs., • Carries a caseload of clients; is the lead on delivery of clinical services including, • Treatment plans, • Presenting case reviews, • Provides individual and group treatment for clients in program., • Provides family sessions to engage clients in family into treatment and address treatment issues., • Provides group sessions for clients on relevant issues such as addiction education, anger management, domestic violence, physical wellness, etc., • Engages and supports clients in behavioral modification through use of treatment plans, • Complete all necessary documentation related to client services in compliance with Agency and regulatory standards., • Communicate with appropriate Agency staff, criminal justice agencies and related community organizations to assure coordination of client services., • Completes psychosocial assessments of substance use disorder clients to determine appropriate services., • Performs written psychosocial assessment, takes relevant history and completes screening tools with clients to determine treatment recommendations and level of care., • Refers clients to treatment within the agency or appropriate community services to best meet client needs, advocating on client's behalf when appropriate., • Provide referral to and coordination of family therapy sessions with the Family Therapist assigned to residence, • Provides immediate feedback to the agencies and individuals involved with client referral or care., • Engages family members or collateral individuals for feedback and collaboration when appropriate., • Informs supervisor of significant events / issues related to clients as needed and follows program’s defined incident reporting process as required., • Attends regular clinical supervision, program and departmental meetings, and case review, • Participates in appropriate interagency meetings with other treatment agencies and community groups as required., • Complete all necessary paperwork related to client services in compliance with Agency and regulatory standards., • Enters client information into Electronic Medical record to complete assessments., • Maintains written records of goals and progress of clients., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. Education: Bachelor’s Degree in Social Work, Counseling or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: QHP credentials are required– CASAC, LMSW, LCSW, NCCC, LMHC, CRC, RN, or PhD, CASAC-T. MSW or MHC will be accepted. Experience: Minimum of one year of clinical experience working in a substance use disorder or mental health services field. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: The Chrysalis House is a group home where young pregnant or parenting teens age 16-21 receive basic support including housing, counseling, and parenting training for up to 18 months. The Resident Assistant will monitor and provide support for residents in the event the On-Site Support Staff and/or Skill builders are unavailable for personal emergencies or scheduled vacation. The Relief Resident Assistant position provides on-site engagement and support that is strength-based and mutually respectful. The team's ultimate goal is to provide emergency and transitional care and support to families in crisis and homeless youth in a safe, respectful environment and to work with them to resolve the issues that led to their homelessness so that they can ultimately secure and maintain a stable living environment. Schedule: Part time. Hours for this position are flexible and depend on the needs of the program. Location: Chrysalis House Responsibilities: • Perform client checks (health and safety) and curfew checks as needed, • Set house alarm system by designated time as needed, • Provide guidance and support with inter-personal issues as they arise between residents, • Monitor resident's adherence to program rules and expectations, • Provide participants with access to the house and their bedrooms in the event of lock-outs, • Respond to resident emergencies at Chrysalis House as indicated by program procedures and alert Agency On-Call Supervisor when appropriate, • Possess sound judgment, problem solving and decision-making skills, • Is youth positive, friendly, engaging and can foster a sense of trust, • Maintain clear professional boundaries, • Strong literacy and communication skills, • Intermediate knowledge in Microsoft Office The Center for Youth Provides Equal Employment Opportunities

Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Training & development, • Health insurance Social Worker or Behavioral Counselor (LCSW, LPC, LMFT). Licensure requirements vary by state, but Nurocoach is looking for either fully licensed (independent) candidates or candidates with an existing supervisor. Long-term, Nurocoach expects to build an Associate program to help make these hours available to new graduates. MUST be licensed in AT LEAST ONE of the following states listed in the screener. This approach helps ensure that we can provide patients with the valuable time you make available to us. Candidates with multiple state licenses may be prioritized. WHO WE ARE Nurocoach is a national telehealth company committed to helping Americans receive the mental healthcare they deserve. We focus on helping patients with depression, anxiety, and related challenges, specializing in helping these patients overcome and adapt to chronic illnesses such as pain, cancer, substance abuse disorder, and obesity. WHO WE ARE LOOKING FOR We are seeking a contract behavioral health professional (LCSW, LPC, LMFT) to provide telehealth services to patients on a self-selecting schedule, allowing you to set your own hours. Our clinical team benefits from seamless technology that eliminates administrative headaches, allowing you to focus on providing your clinical expertise. The ideal team member will: • be a licensed clinical provider in one of our target states;, • be passionate about providing best-in-class clinical support to chronic pain patients who may also be struggling with depression, anxiety, and related ailments; and, • be very comfortable learning and utilizing technology, • work well as part of a collaborative clinical teamREQUIREMENTS, • Must meet education and licensing requirements to practice counseling in select states, • Must verify qualifications to apply for licensure in additional states, • Must possess strong computer skills and be comfortable with technologyKEY JOB FUNCTIONS, • Utilize proprietary technology platform to manage a weekly schedule of appointments (providers may self-select their volume of availability), • Submit patient notes in a timely manner, assisted by our real-time note-taking and mail-merge functionality., • Assist in the ongoing development of corporate intellectual property and clinical content.SPECIAL BENEFITS, • Flexible hours and remote working opportunities, • Flexible scheduleEducation:, • Master's (Required)License/Certification:, • Independently Licensed Clinical Social Worker or Professional Counselor or Chemical Dependency Counselor, or similarIn which of these states (if any) are you licensed to practice independently? New York Oregon Ohio This is a remote position.

Job DescriptionDescription: We are Hiring! Job Posting: CLINICIAN I Location: 79 N Clinton Ave, Rochester, NY Department: Outpatient Behavioral Health Employment Type: Full-Time Schedule: Monday- Friday 9-5 Salary: $65,000 - $70,000 General Description Under general supervision, provides initial assessment and ongoing counseling or treatment to clients. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Conducts diagnostic assessments and counseling, or treatment for clients referred by various sources., • Uses the current edition of criteria from the DSM-V-TR to assess mental disorders., • Provides treatment in individual, couple, family, or group therapy sessions depending on client need., • Has adequate awareness and knowledge of medications used to treat mental health conditions., • Completes necessary case record paperwork according to department, State, Federal and carrier procedures., • Performs regular contact with PCP’s, referral sources, and HMO personnel as needed., • Corresponds with PCP within first three appointments, provides periodic updates and a closing letter., • Provides information for HMO and payer utilization review as required., • Participates in staff meetings and clinical supervision as determined by supervisor., • Informs supervisor of significant events/issues related to clients as appropriate, and follows program’s defined incident reporting process as required., • Maintains current knowledge on professional practice through reading and reasonable attendance at seminars, workshops and conferences. Attends agency and department required trainings., • Supports quality improvement efforts, including but not limited to satisfaction surveys, accurate reporting of and use of outcome data, and use of selected quality monitoring instruments., • Carries a caseload according to department standards., • Completes all statistics, written reports and billing forms in a thorough and timely fashion., • Delivers training sessions, as qualified and requested by supervisor., • Provides clinical support through rotating on-call procedures., • Responsible for running integrated groups for individuals participating in mental health and/or substance use treatment., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Master’s Degree in Social Work or Mental Health Counseling Credentials: Licensed Mental Health Counselor (LMHC-LP or LMHC), or Licensed Master Social Worker (LMSW-P or LMSW) required within three months of hire. Experience: Five years of supervised clinical experience. Member of insurance panels including but not limited to Blue Choice and MVP, is preferred. Bi-Lingual Spanish preferred. Clinician I Qualifications: MSW or MHC Clinician II Qualifications: LMSW or LMHC, LMSW-P or LMSW-P Clinician III Qualifications: LCSW Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet #INSJ Requirements:

Job DescriptionDescription: The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and empowering our guests during their time of crisis. Key responsibilities include delivering comprehensive case management services and coordinating integration of direct care and support services. As a part of our commitment to individualized person-centered care, the Crisis Care Manager II takes an active part in devising post-discharge continuity of care plans. Our ultimate goal is to facilitate our guests' journey towards recovery, empowering them to lead self-directed lives and realize their full potential. Services That Address Client Goals • Comprehensive Care Management, Care Coordination, Integration of Direct Care and Support Services, Assistance with Basic Needs, Continuity of Care, • Partners with guests in creating/pursuing individualized service plan goals which are based on guest-identified goals and objectives. The service plan is accessible and reflects patient and supports preferences (if applicable), education and support for self-management, self-help recovery, and other resources as appropriate., • Completes comprehensive guest assessments including mental health and substance use disorder assessments, risk assessments, health screenings, and crisis planning. Collaborates with guests to build a psychiatric advanced directive, ensuring their wishes are known and can be followed in times of crisis., • Coordinates client services in an extensive community network; advocates for client’s mental health, chemical dependency, medical, financial, legal, social, career, housing and recreational services; coordinates transportation as needed., • Develops and maintains positive and effective relationships with landlords, community groups, referral sources and service agencies., • Participates in regular case reviews in order to track progress of care plan goals and initiate changes in the plan of care as needed., • Maintains a body of knowledge regarding best/evidence-based practices and community centered resources; receives training/higher education to augment skill set., • Identifies service gaps and collaborates with supervisor to provide services to meet changing demographics and needs of clients., • Design and conduct a weekly group meeting tailored to address current guest needs. Applies a holistic approach to consider the entirety of the client's situation, providing well-rounded, comprehensive support., • Coordinates activities and maintains appropriate schedules for location., • Collaborates with community agencies to identify resources., • Maintains organized resources within the facility., • Facilitates various trainings, workshops, groups and activities, as needed., • Assists in the daily operation of the residence (e.g., light housekeeping, cooking, food and supply purchasing, etc.)., • Provides supervision of clients in managing their medications., • Maintains documentation to the standards defined by regulators, funders and East House policies and procedures. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements: Minimum Education/Experience • High School + 2-5 yrs. Exp; OR,, • Associates + 1-3 yrs. Exp; OR,, • Bachelors + 0-1 yr. Exp Licensure/Certifications • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs., • Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years., • Effective written and oral communication skills, • Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers., • Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Intern, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Responds to crises and emergencies during on-duty hours., • Must be available for work on weekends and holidays., • Position requires occasional travel in Monroe County and occasional transportation of clients

Job DescriptionSalary: 3 years of experience: $85,000; 30 years of experience: $116,600 POSITION DESCRIPTION Legal Assistance of Western NY seeks to fill an opening for a Supervising Attorney in the area of Housing Law, specifically: Fair Housing and Civil Rights Laws. This position can be located in our Olean, Rochester or Geneva office. We encourage applicants with a wide range of substantive legal experience to apply. We expect those who fill this position will grow and adapt their practice to the needs of the community and the organization, and place an emphasis on supervision skills and the ability to practice in multiple forums. The candidate must have the caring, patience, and emotional maturity to help low-income people overcome crisis situations. The Supervising Attorney provides leadership and supervision in supplying comprehensive legal services to eligible clients and the ideal candidate should have a strong understanding of how civil legal issues affecting low-income communities intersect with social and economic justice. Supervisors play a critical role in realizing LawNYs vision of diversity, equity, and inclusion. Every supervisor is expected to actively engage in learning and becoming increasingly skilled in supervision that supports this vision. QUALIFICATIONS These are the basic requirements for the position. • Admitted to practice and in good standing in New York State, • Three (3) years experience providing legal services as a licensed attorney., • Demonstrated commitment of service to low-income people., • Experience withcivil rights or fair housing investigation and litigation, • Commitment to engaging in learning and developing supervision skills that support diversity, equity, and inclusion. COMPENSATION PACKAGE The beginning salary for a Supervising Attorney at LawNY with 3 years of experience is $85,000 and the salary for a Supervising Attorney with 30 years of experience is $116,600. Salary will be based on experience. LawNY is a qualifying employer for the Public Service Loan Forgiveness program(PSLF). LawNY provides an excellent package of fringe benefits including: • 94% Employer paid Medical Premium with 100% Employer paid in-network deductible, • 100% Employer paid Dental Insurance, • 100% Employer paid Life Insurance, • 100% Employer paid Enhanced Short-term Disability, • 100% Employer paid Long-term Disability, • Vision Insurance, • 20 Paid Vacation days per year, • 12 Sick days per year, • 5 Personal days per year, • 13.5 Holidays plus 2 floating Holidays per year, • 35-Hour Work Week, • Hybrid Work Schedule (new staff are able to work from home up to 3 days per week. After 6 months, this increases to 5 days per week with Manager approval, as workload permits) RESPONSIBILITIES These are the most significant responsibilities and primary functions of the position. • Provide respectful culturally competent legal services to clients with low income including advice, negotiation, litigation and administrative advocacy., • Manage multiple tasks and deadlines while supervising caseload of supervisees and coordinate the periodic review of the cases., • Identify leadership development and mentoring opportunities for supervisees and train less-experienced attorneys, paralegals and/or other staff in their pursuit of career advancement., • Create and maintain a safe and healthy work environment for supervisees., • Build relationships and collaborate with human services providers, non-profit organizations, community groups, and impacted community members as well as the courts, administrative tribunals, and the private bar to address legal problems within our community., • Take responsibility for proper grant management requirements, program reporting, timekeeping, file maintenance, case closing, and compliance review., • Maintain a high level of professional competence through attendance of training sessions, seminars and conferences and individual efforts to keep abreast of current developments in the area of poverty law and the application of an equity lens to client service. ADDITIONAL TRAITS AND SKILLS • Experience incorporating an anti-racist and anti-oppressive lens into legal practice with an understanding of the concepts of structural and institutional racism and their impact on underserved and underrepresented communities., • Experience with eviction defense and other legal issues affecting housing, • Strong interpersonal and communication skills, including a commitment to providing trauma-informed services., • Experience with the courts and agencies in our service area, and/or lived experience with our client communities, • True fluency in a language other than English that is spoken by our clients. ORGANIZATION INFORMATION Legal Assistance of Western New York, Inc. (LawNY) is a not-for-profit law firm that provides free civil legal services to low-income clients in a 14 county area of Western New York, the Finger Lakes, and the Southern Tier. LawNY has seven fully staffed field offices in Bath, Elmira, Geneva, Ithaca, Jamestown, Olean and Rochester, satellite offices in Lakeville and Lyons, and a business office in Rochester. LawNY is committed to equitable inclusion across race, gender, sexual orientation, gender identity, age, ability, sex, religion, economic circumstances, ethnicity, national origin, and culture. We are increasingly committed to creating a law firm where race equity, diversity and cultural competency are integral components of our work, from client advocacy to internal operations. APPLICATION PROCESS To apply, submit your cover letter, resume, and three professional references through LawNYs BambooHR platform found When outlining work experience on a resume, candidates are requested to label each position as full-time or part-time and describe unpaid volunteer/internships as such. To promote social justice and achieve our mission, LawNY is committed to maintaining a diverse staff and creating an inclusive and respectful workplace. In your cover letter, please also include an explanation of how you think your lived and/or professional experience or background has prepared you to contribute to support a strong commitment to diversity and inclusion at LawNY and in our fair housing work. We are committed to creating an inclusive and accessible work environment. If you require any accommodations to support you in your role - whether for the onboarding, or your day-to-day work, please let us know by sending an email to:. Any information shared will remain confidential and only be used to ensure the appropriate support is in place before your first day. As part of your employment, LawNY will provide the necessary hardware to support your role. Questions? Contact Michelle Grillone Legal Assistance of Western New York, Inc. (LawNY) is an equal opportunity employer. LawNY strongly encourages applications from Black, Indigenous and People of Color, women, LGBTQIA+ individuals, people with disabilities, and persons from other underrepresented groups whose background may contribute to working in and sustaining an environment that enables staff and clients to feel empowered, valued, respected, and safe. LawNY welcomes applications regardless of race, color, religion, veteran status, sex, gender identity, sexual orientation, pregnancy, national origin, age, veteran status, disability, genetic information or any other consideration protected by law.

Job DescriptionDescription: We are Hiring! Job Posting: FOSTER CARE CASE WORKER (URM) Location: Rochester, NY Department: CYF Employment Type: Full time Schedule: Monday thru Friday 9am to 5pm Salary: $23.50 - $24.50 (possible more for experience) General Description Under general supervision, monitors substitute family care for unaccompanied refugee minor foster youth, providing counseling and support services in relation to the permanency goal; maintains confidentiality standards as set by New York State statute and defined by NASW. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Formulates treatment plans with involvement of foster parents, DHS, and youth, when appropriate. • Maintains home and face-to-face visits scheduled as determined by DHS, State standards and treatment plan to ensure adjustment and progress toward permanency goals., • Offers aftercare services as appropriate according to Standards/Case plan and to sustain progress achieved., • Coordinates medical, educational, vocational and mental health services., • Provides culturally informed casework intervention including use of interpreter, as case requires., • Collaborates with other service providers as determined by Standards/Case plan., • Attends all court required appointments with client., • Participates in ongoing staff training and program development., • Informs supervisor in a timely fashion about significant client activities in formal and informal meetings., • Initiates professional development through attendance at outside conferences where appropriate; reading and applying current, relevant literature, etc., • Maintains client case records., • Documents all relevant client interaction in the case record in a timely fashion., • Explores identified permanency resources, conducts suitability assessment and arranges for visitation where appropriate., • Encourages and assists youth in maintaining their own cultural identify while addressing acculturation issues., • Completes one-week rotation (Tuesday to Tuesday), providing phone coverage from 5pm-9am, as scheduled, • Responds to Lifeline phone calls within a half hour from Lifeline contact and works with caller to address the immediate crisis, safety plan and come to an appropriate resolution to the call, • Completes any necessary paperwork as related to Lifeline phone calls, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: BSW from an accredited School of Social Work required. MSW preferred. Equivalent combination of education and experience will be considered. Bilingual speaking preferred. Credentials: Valid and clean NYS Driver’s License. Use of own personal vehicle will be required. Experience: At least 1 - 2 years of experience in social work or child welfare. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by their supervisor. I attest that I have received and understand this job description and the responsibilities contained therein: Print Name Signature Date ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job Description The Louis S. Wolk Jewish Community Center of Greater Rochester is located alongside the Erie Canal in Brighton. It is a 200,000 square foot facility that houses our state-of-the-art fitness, wellness, and recreation programming, an aquatics center, a Professional Theatre, a Children’s Center, and our camping programs. We pride ourselves on providing our members with high-quality educational, cultural, and social programming, and we are an inclusive community center that welcomes people of all faiths, backgrounds, and ages. We are looking for a Part-Time Housekeeper to join our team who is responsible for ensuring the facility is clean and sanitized for all our members, guests, and staff. • Evening Tuesday, and Wednesday shift: 4:30 PM - 1:00 AM To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential job functions. • Clean locker rooms, shower stalls, and washrooms daily., • Sweep, vacuum, mop, scrub, wax, and polish floors using industrial vacuum cleaners and scrubbing and buffing machines., • Operate various mechanized cleaning equipment, such as vacuums, polishers, and buffers., • Wash windows on a regular schedule., • Completely strip and recoat all floor areas when necessary and as scheduled., • Use ladders, dust, and wash walls, clean shower areas, bathrooms, sink areas, common areas, office, and all areas of classrooms, clean ceiling fans and vents, dust all areas, furniture, light fixtures, and windowsills., • Move furniture and equipment to clean areas. May remove stains from such surfaces as rugs, walls, and floors using chemicals and cleaning solutions., • Empty trash containers daily and are responsible for the disposal of trash., • Must handle various cleaning solvents, chemicals, etc., • Plan work schedule for major tasks., • May sweep walks and remove snow or perform other incidental seasonal tasks., • Report any needed repairs immediately to the supervisor., • Communicate effectively with staff and members of the Facility., • May perform other duties as requested by management. The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: • Extensive work while standing, extensive walking, reaching with hands and arms, grasping and twisting, climbing, and balance, • Frequent stooping, kneeling, crouching, or crawling, • Bending and moving continually during working hours, • Lift and/or move up to 50 pounds, • Lift and/or move over 50 pounds with assistance The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform within the described work environment. • Moving mechanical parts, extreme heat, extreme cold, • Risk of electrical shock, fumes, cleaning chemicals, and outside weather conditions., • While performing the duties of this job, the employee is regularly exposed to inclement weather conditions, i.e., shovel snow, salt, wash windows, pick up trash, and empty garbage., • Health, Dental, and Vision, • Retirement Plan, Life and Disability Insurance, • Employee Assistance Program, • Free membership to our Fitness and Aquatics Center

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Assist the Food Services Team to manage the inventory of food and beverages, equipment, and supplies. Responsible for following the daily menus, food preparation, portion sizes, and the overall presentation of food as developed by the Registered Dietician Nutritionist. Ensure compliance with health and fire regulations regarding food preparation and kitchen maintenance. KEY ESSENTIAL FUNCTIONS • Responsible for preparing, cooking, serving, and cleaning up for the assigned meals for women and children residing in a residential treatment facility., • Monitor inventory and amount of food that is being utilized, as directed by supervisor., • Perform cooking and food preparation duties, following the daily menu., • Ensure compliance with health and fire regulations regarding food preparation and serving., • Adhere to the developed nutritional standards based on accepted industry standards., • Monitor food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner., • Assist with receiving food and beverage deliveries, and checking delivery contents in order to verify product quality and quantity., • Investigate, report to supervisor, and resolve complaints regarding food quality, service, or accommodations., • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate., • Follow standards for personnel performance and customer service including review of work procedures and operational problems in order to determine ways to improve service, performance, and/or safety., • Maintain food and equipment inventories, and document inventory records as directed by supervisor., • Maintain cleanliness and appearance of workspace to be in compliance with all sanitation and department of health standards., • Work with operations supervisor and other personnel to schedule use of client volunteers and/interns assigned to the facility., • Must be formally trained in food service or culinary arts or have equivalent experience in food service or culinary arts, • A minimum of 2 years’ experience in the field (or comparable experience). Experience in Social service or public service sector a plus., • Must have active Food Protection Certificate, • Must be efficient, have strong work ethic and organizational skills. Ability to communicate effectively with clients, families, staff, vendors and the general public Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionDescription: We are Hiring! Job Posting: SKILL BUILDER & RESPITE PROVIDER (PRC) Location: Rochester, NY Department: Children's, Youth and Family Employment Type: Full-Time Schedule: Monday thru Friday 9am to 5pm Salary: $22.50 to $24.50/hr General Description Serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements in their families. This position provides supportive services in the home or community within the 4-county services area (Monroe, Wayne, Livingston, and Steuben). Assists assigned families and youth and work to improve overall communication, emotional regulation and household management skills. Provides concrete assistance such as respite care, help with childcare and transportation. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Essential Duties and Responsibilities • Assesses the individual and family dynamic in the home to determine what skills need development. Develop a service plan to address areas of concern while assuring the safety of the youth/families assigned to best facilitate better family cohesion., • Applies appropriate crisis intervention or de-escalation principles and techniques., • Provides concrete assistance, such as respite care or help with childcare and transportation., • Provides life skills and social training for youth and families., • Advises and supports navigation of educational challenges., • Works collaboratively with Monroe, Wayne, Steuben and Schuyler Counties, the NYS Kinship Navigator and the NYS Office of Children and Family Services, • Collaborates with agencies and local district offices to gather information and develop a supportive community network to educate families regarding availability of Kinship and Adoptive services., • Attends local community events to educate community and obtain program referrals., • Stays up to date on community resources and services that can benefit parents and children in the program., • Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance., • Informs supervisor in a timely fashion about significant events related to client issues., • Participates in consistent supervision, ongoing staff training, and program development., • Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families., • Completes required record documentation in accordance with Program Policies and Procedures., • Works collaboratively with Case Managers to support the needs of the youth and families., • Completes a strength-based assessment and needs analysis with individual/family., • In collaboration with client(s), creates a client action/service plan to address goals., • Documents all interactions in case records within required timelines., • Coordinates service delivery and complete required pre/post-test, evaluations, and screenings., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: Bachelor’s Degree in social science or social work. Credentials: Valid NY State Driver License Experience: Experience in child welfare, adoption, and/or family court systems. Equivalent combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects independently., • An ability to work efficiently and effectively and meet deadlines., • An ability to work under pressure., • Excellent verbal/written skills., • Ability to maintain confidentiality., • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Willingness to travel within the region., • Some late afternoons or evenings may be required., • Demonstrate commitment to Agency Mission Statement., • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job Description The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: Our free, confidential and voluntary, 13-bed shelter serves youth, 12-17 years old, for up to 30 days. The emergency shelter team provides survival-support services to runaway and homeless youth 24 hours/day, 7 days/week, year-round. The goal is to provide emergency care and support to runaway & homeless youth in a safe, respectful environment and to work with them to secure and maintain a stable living environment. The Supervisor assists the Manager with oversight of operations and programming at The Center House, with special emphasis on the overnight shifts. Duties include assisting with supervision, training, and coaching of overnight staff; administrative assignments; facility management, and direct client care. Schedule: Full time, 38 hours per week. 3 overnight shifts & 1 day shift per week. Flexibility is required. Responsibilities: • Provide individual and group supervision to overnight staff, • Teaming with other RHY programs, • Quality assurance & consultation - both program and client, • Supervision of daily/nightly program, • Oversight of the overnight shelter schedule, • Maintain client confidentiality, • Crisis prevention/intervention & conflict resolution, • Promote teaming with daytime Emergency Shelter Counselors, • Special focus on assisting with data entry and maintenance of client files, • Individual counseling and mentoring, • Maintenance of facility and grounds, • After-hours intake, assessment, information, and referral, • Bachelor's Degree in Human Service or related field AND 3 years' supervisory experience AND 2 years' experience working with youth OR equivalent combination, • Counseling approaches and techniques, • Adolescent development and issues, • Knowledge of residential services & community resources, • Strong communication skills, • Group facilitation and training methods, • Crisis prevention, intervention and resolution skills, • Strong time management and multi-tasking, • Social, recreational activities, • Group and individual supervision techniques *All Offers may be contingent on a Background check and Driving record & Automobile insurance that meets agency insurance carrier requirements. The Center for Youth Provides Equal Employment Opportunities

Job Description Kharma Care LLC.’s mission is to provide quality integrated childcare, respite care, and resource identification for families caring for children with different abilities. Every family has unique needs, and our mission is to provide adequate support, so our children and families have the best quality of life. Duties: • Assist the lead teacher in implementing daily activities and lessons for children in a daycare, toddler care, or preschool setting., • Provide support and care for children with special needs, including those with autism or other developmental disabilities., • Collaborate with the lead teacher to develop and implement curriculum plans that meet the individual needs of each child., • Assist in behavior management strategies to create a positive and inclusive learning environment., • Provide supervision and ensure the safety of children at all times., • Assist with mealtime routines, including feeding and promoting healthy eating habits., • Support children's social-emotional development through positive interactions and guidance., • Maintain a clean and organized classroom environment. Requirements: • High school diploma or equivalent; some college coursework in early childhood education or related field preferred., • Previous experience working with young children, preferably in a daycare, toddler care, or preschool setting., • Knowledge of child development principles and best practices in early childhood education., • Familiarity with working with children with special needs, including autism or other developmental disabilities., • Strong communication skills to effectively interact with children, parents, and colleagues., • Ability to work collaboratively as part of a team., • Patience, empathy, and a genuine love for working with young children. Note: This job description is not intended to be all-inclusive. Assistant Teachers may be required to perform other duties as assigned by the lead teacher or supervisor. Job Types: Part-time, Full-time Salary: $17.00 - $20.00 per hour Company DescriptionKharma Care LLC. is an inclusive early childhood center that values diversity, equity, and belonging. We are proud to offer a nurturing, play-based learning environment where all children—regardless of ability—are given the opportunity to thrive.Kharma Care LLC. is an inclusive early childhood center that values diversity, equity, and belonging. We are proud to offer a nurturing, play-based learning environment where all children—regardless of ability—are given the opportunity to thrive.

Job DescriptionAre you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: • Leadership roles, • Flexible hours, • Great pay, • Valuable work experience, • Increased social opportunities, • Future references/referralsRequirements:, • Ability to work with children, • Excellent interpersonal communication and organizational skills, • Provides swim instruction based on the Goldfish Swim School curriculum., • Enforces safety rules and regulations to prevent accidents. Makes rescues and administers first aid when necessary., • Evaluates students progress, and completes required paperwork in a timely manner., • Interacts with parents/guardians on the activities and development of students swim skills., • Acts as a GSS ambassador to ensure parental satisfaction., • Uses problem solving and creative thinking skills to identify and resolve challenges that students encounter., • Inspects pool areas before and after each class for possible maintenance, cleanliness or damage issues. Reports issues to management as appropriate., • Maintains and ensures proper storage of all pool equipment. Places and removes lane lines., • Reports accidents and incidents to management. Completes required documentation and paperwork., • Performs Deck Teacher duties as needed., • Performs light cleaning duties such as window washing, deck mopping, trash removal etc. on occasion., • Attend required/mandatory workshops and in-service training outside of regular working hours.

Job DescriptionDescription: Purpose: To be responsible for assisting in the general supervision and management of a classroom of children by performing the duties necessary to provide a safe, nurturing, stimulating and educational environment. This includes allowing the children to grow at their own pace and gain in social, physical, emotional and cognitive development. Reports To: Classroom Head Teacher or Teacher Supervises: Self Requirements: • Able to observe, see, hear and respond to children's needs, emergencies and conflicts that might occur in a classroom, on the playground, other Center areas, or on field trips, • Able to lift approximately 30 pounds from the floor to a waist high table 25 - 30 times daily, • Able to reach a child 20 - 30 feet away within 30 seconds, • Able to crouch to a child's height, maintain eye contact at the child's level, and sit on the floor for extended periods of time on a regular basis, • Good health as confirmed by a physician's statement and proof of being free of tuberculosis, • New York State Registry clearance, • Adhering to all policies and procedures of First Learning Child Care and the child care licensing regulations of the New York State Office of Children and Family Services, • The care, safety and well-being of all children in the classroom, including attending to children's personal needs, e.g., diapering, toileting, feeding, washing, clothing, comforting, preparing for rest, • Assisting in the planning and implementation of an age-appropriate, open-ended program which coincides with the philosophy of the National Association for the Education of Young Children (NAEYC), • Assisting in preparing an inviting, clean and organized classroom environment with learning centers and hands-on activities which coincides with the philosophy of NAEYC, • Interacting frequently with children in a positive, respectful, responsive and encouraging manner which follows the guidelines of NAEYC, • Orienting and actively supervising children by overseeing both small and large groups of children, • Developing parent relationships and communicating directly with parents on a regular basis, • Maintaining classroom records and keeping necessary written documentation, • Maintaining a positive work climate, • Communicating effectively and directly with other staff, • Assisting new and substitute staff assigned to the classroom, • Assisting supervisor and rendering staff support to all other classrooms and employees as necessary, • Assisting in the maintenance, general housekeeping and repair of assigned areas and common space, • Performing administrative duties as necessary for the classroom and Center operations, • Participating in ongoing training or educational opportunities, • Completing 15 hours of early childhood training within the first 6 months and every year thereafter, • Knowledge of NYS child care regulations, • Increasing knowledge of developmentally appropriate practices and age appropriate activities which correspond with NAEYC guidelines, • Effective and tactful oral and written communication skills, • Ability to maintain positive relationships with children, co-workers, and parents, • Increasing ability to use constructive methods for maintaining group control and individual behaviors, • Ability to use sound judgment and tact, • Ability to work as a team member, • Flexibility (especially in scheduling and practice to respond to the needs of the program), • High School Diploma or its equivalent AND, • A commitment to working with young children in a manner that will encourage the children's emotional, social, physical and intellectual development, as outlined by NAEYC guidelines.

Job DescriptionDescription: Purpose: To be responsible for assisting in the general supervision and management of a classroom of children by performing the duties necessary to provide a safe, nurturing, stimulating and educational environment. This includes allowing the children to grow at their own pace and gain in social, physical, emotional and cognitive development. Reports To: Classroom Head Teacher or Teacher Supervises: Self Requirements: • Able to observe, see, hear and respond to children's needs, emergencies and conflicts that might occur in a classroom, on the playground, other Center areas, or on field trips, • Able to lift approximately 30 pounds from the floor to a waist high table 25 - 30 times daily, • Able to reach a child 20 - 30 feet away within 30 seconds, • Able to crouch to a child's height, maintain eye contact at the child's level, and sit on the floor for extended periods of time on a regular basis, • Good health as confirmed by a physician's statement and proof of being free of tuberculosis, • New York State Registry clearance, • Criminal History Fingerprint clearance, • Adhering to all policies and procedures of First Learning Child Care and the child care licensing regulations of the New York State Office of Children and Family Services, • The care, safety and well-being of all children in the classroom, including attending to children's personal needs, e.g., diapering, toileting, feeding, washing, clothing, comforting, preparing for rest, • Assisting in the planning and implementation of an age-appropriate, open-ended program which coincides with the philosophy of the National Association for the Education of Young Children (NAEYC), • Assisting in preparing an inviting, clean and organized classroom environment with learning centers and hands-on activities which coincides with the philosophy of NAEYC, • Interacting frequently with children in a positive, respectful, responsive and encouraging manner which follows the guidelines of NAEYC, • Orienting and actively supervising children by overseeing both small and large groups of children, • Developing parent relationships and communicating directly with parents on a regular basis, • Maintaining classroom records and keeping necessary written documentation, • Maintaining a positive work climate, • Communicating effectively and directly with other staff, • Assisting new and substitute staff assigned to the classroom, • Assisting supervisor and rendering staff support to all other classrooms and employees as necessary, • Assisting in the maintenance, general housekeeping and repair of assigned areas and common space, • Performing administrative duties as necessary for the classroom and Center operations Maintaining current Aspire account to record education and training with QualitystarsNY Knowledge, Skills and Abilities: • Knowledge of NYS child care regulations, • Increasing knowledge of developmentally appropriate practices and age appropriate activities which correspond with NAEYC guidelines, • Effective and tactful oral and written communication skills, • Ability to maintain positive relationships with children, co-workers, and parents, • Increasing ability to use constructive methods for maintaining group control and individual behaviors, • Ability to use sound judgment and tact, • Ability to work as a team member, • Flexibility (especially in scheduling and practice to respond to the needs of the program), • High School Diploma or its equivalent, AND, • A commitment to working with young children in a manner that will encourage the children's emotional, social, physical and intellectual development, as outlined by NAEYC guidelines, AND, • At least one (1) year of related work experience with children is preferred.Requirements:

Job DescriptionDescription: Purpose: To be responsible for the general supervision (of children and classroom staff) and management of one classroom by performing the duties necessary to provide a safe, nurturing, stimulating and educational environment for children. This includes allowing the children to grow at their own pace and gain in social, physical, emotional and cognitive development. Reports To: Director, Assistant Director or other designated Administrator Supervises: Assistant Teachers Works as a Team with: Head Teacher in adjoining or designated classroom(s) • Jointly develops lesson plans and classroom activities with Head Teacher, • Able to observe, see, hear and respond to children's needs, emergencies and conflicts that might occur in a classroom, on the playground, other Center areas, or on field trips, • Able to lift approximately 30 pounds from the floor to a waist high table 25 - 30 times daily, • Able to reach a child 20 - 30 feet away within 30 seconds, • Able to crouch to a child's height, maintain eye contact at the child's level, and sit on the floor for extended periods of time on a regular basis, • Good health as confirmed by a physician's statement and proof of being free of tuberculosis, • New York State Registry clearance, • Adhering to all policies and procedures of First Learning Child Care and the child care licensing regulations of the New York State Office of Children and Family Services (OCFS), • The care, safety and well-being of all children in the classroom, including attending to children's personal needs, e.g., diapering, toileting, feeding, washing, clothing, comforting, preparing for rest, • Planning and implementing an age-appropriate, open-ended program which coincides with the philosophy of the National Association for the Education of Young Children (NAEYC), • Preparing an inviting, clean and organized classroom environment with learning centers and hands-on activities which coincides with the philosophy of NAEYC, • Delegating program responsibilities to an appropriate person in his/her absence, • Interacting frequently with children in a positive, respectful, responsive and encouraging manner which follows the guidelines of NAEYC, • Orienting and actively supervising children by overseeing both small and large groups of children, • Developing parent relationships and communicating directly with parents on a regular basis,including classroom orientation, daily child activity reports, and at least biannual progress reports, • Maintaining classroom records and keeping necessary written documentation, • Maintaining knowledge of classroom children's allergies, advising all staff and acting accordingly, • Maintaining a positive work climate, meeting deadlines and organizing classroom procedures, • Communicating effectively and directly with other staff, • Providing timely supervisor reports outlining needs, problems, suggestions for improvement, etc., • Supervising, training, coaching and developing staff assigned to the classroom, • Measuring progress of children and staff and creating systems to improve, modify and remediate, • Assisting supervisor and rendering staff support to all other classrooms and employees as necessary, • Supervising and maintaining general housekeeping and repair of assigned areas and common space, • Performing administrative duties as necessary for the classroom and Center operations, • Maintaining current Aspire account to record education and training with QualitystarsNY, • Knowledge of NYS child care regulations, • Knowledge of and ability to implement developmentally appropriate practices and age appropriate activities which correspond with NAEYC guidelines, • Effective and tactful oral and written communication skills, • Effective supervisory skills and role modeling practices, • Ability to maintain positive relationships with children, co-workers, and parents, • Ability to use constructive methods for maintaining group control and individual behaviors, • Ability to use sound judgment and tact, • Ability to work on a team as a team leader, • Ability to organize and problem solve effectively, • Flexibility (especially in scheduling and practice to respond to the needs of the program) Preschool Head Teacher • Associate’s degree in Early Childhood, Child Development or related field, OR, • In addition to the above, 1 year of specific training and/or experience in infant or toddler care OR, • Associate’s degree in Child Development, recreation, or related field OR, • Demonstrated commitment to and interest in professional growth through education, work experience and involvement with the early childhood community.Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: HEALTH AND WELLNESS CASE MANAGER Location: Rochester, NY Department: Refugee and Immigration Services Employment Type: Full-Time 40 hours Schedule: Monday thru Friday, 9am to 5pm Salary: $20.00 to $22.00hr General Description Provides intensive case management for newly-arrived resettlement clients who are identified as having special health needs. Partnering with other members in the department, this role ensures that vulnerable clients have access to receiving both mental health and specialized services offered in the community. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Maintains a caseload of clients and maintains their case files in accordance with Agency, departmental, regulator and funder guidelines., • Completes relevant screenings and assessments such as but not limited to psychosocial, mental health, financial status, and employment status., • Creates, implements, and monitors comprehensive, solution-focused service plans and goals., • Assists in discharge planning to assure a safe transition., • Facilitates transportation to relevant appointments, activities or meetings. Accompanies individuals to appointments, as required., • Assist the client in understanding and meeting expectations of service providers, courts, landlords, and employers., • Inform clients of opportunities for social support such as recreation, faith based, or self-help involvement., • May deliver instructions in various topics that support client’s ability to become self-sufficient., • Collaborates with referring agencies, funders and all related internal staff to effectively support individual client needs., • Maintains regular contact to coordinate client benefits and address all other treatment needs., • Reports to service providers about significant individual behavior or events that will require an immediate response., • Acquire concrete resources to meet individual needs., • Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for., • Knowledgeable about community resources and able to link clients to these opportunities and services., • Utilizing various databases and/or on-line platforms, maintains all documentation in accord with the agency and appropriate regulatory standards., • Participates in relevant Agency meetings and ongoing development of professional knowledge and skills., • Actively supports the financial stability of the organization by meeting or exceeding established productivity and documentation standards., • Informs supervisor of significant events / issues related to clients as appropriate, and follows program’s defined incident reporting process as required., • Attends regular program and departmental meetings, case review, and agency meetings/trainings., • Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings., • Maintains knowledge of regulations and standards that govern client population., • Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Qualifications Education: Bachelor’s Degree in Social Work, Human Services, International Relations or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening available. Experience: Preferred minimum 1 – 2 years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, geriatrics, mental health, and refugees. Knowledge of Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: About Us: East House is a leading organization committed to providing comprehensive support and services to individuals in transition to more independent community living. We are seeking a dedicated and empathetic Counselor to join our team and make a positive impact on the lives of our residential clients. Position Overview: As a Counselor, you will play a vital role in providing orientation, assessment, treatment planning, individual and group counseling, psycho-education, case management, referrals, reporting, and documentation to our clients. You will work closely with clients to develop individualized Service Plans and support them in achieving their goals and objectives. Key Responsibilities: Services That Address Client Goals: o Partner with each client on the caseload to develop individualized Service Plans based on client-identified goals. o Support clients in pursuing Service Plan goals through coaching, teaching, individual and group counseling. o Collaborate with other East House staff and external providers for referrals and client services. o Efficiently manage an assigned caseload while maintaining accessibility to each client. o Provide education and support to the families and friends of clients. o Participate in the development and maintenance of the therapeutic community. o Maintain familiarity with all clients in the unit through Case Reviews and communication logs. o Address the needs of residents in the unit during on-duty shifts. o Coordinate with Program Manager and Financial Case Manager to assist clients with funding and financial matters. Clients are Supported Through Effectively Coordinated Functions: o Coordinate activities and maintain appropriate schedules for the location. o Collaborate with community agencies to identify resources. o Maintain organized resources within the facility. o Facilitate various trainings, workshops, groups, and activities as needed. o Provide outreach to clients. Daily Living Skills: o Assist in the daily operation of the residence, including light housekeeping, cooking, and supply management. o Supervise and coach clients in developing functional skills necessary for independent living, such as cleaning, meal preparation, and maintaining a safe and sanitary environment. Safely Managed Medications: o Provide supervision to clients in managing their medications. o Adhere to East House medication policies and procedures. Documentation Standards: o Maintain documentation to the standards defined by regulators, funders, and East House policies and procedures. Results/Measures: · Achievement of client goals as identified in Service Plans. · Positive feedback from colleagues and clients regarding the effectiveness of interventions. · Maintenance of a safe and sanitary environment within group homes or apartments. · Adherence to medication documentation and supervision standards. · Compliance with documentation standards as demonstrated through audits and reviews. Physical Demands: · Frequent sitting, handling objects, paperwork, computer work, and verbal and written communication. · Occasional lifting of up to 30 lbs., walking, standing, and reaching. · Finger dexterity to operate a telephone and computer keyboard. · Hearing ability to engage in normal conversation. · Visual requirements to read documents and computer screens. · Ability to read and interpret policies, procedures, and various other information. · Ability to maintain emotional control under stressful situations. Working Conditions: · Response to crises and emergencies during on-duty hours. · Availability for work on weekends and holidays. · Occasional travel in Monroe County and occasional transportation of clients required. If you are dedicated to making a difference in the lives of individuals in transition and are ready to contribute to a supportive team, we encourage you to apply. Join us in our mission to empower individuals to achieve their goals and lead fulfilling lives. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements: JOB LEVELS/REQUIREMENTS: Counselor: • Minimum Education/Experience: High School + 2-5 years of experience; OR, Associates + 1-3 years of experience; OR, Bachelors + 0-1 years of experience., • Autonomy: Performs day-to-day duties independently but may require additional feedback or support for complex issues., • Interpersonal Interaction: Works well with clients and employees, assists others as necessary to accomplish Agency goals, and displays appropriate behaviors., • Licenses: For OMH licensed programs, not required. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field., • Minimum Education/Experience: High School + 4-6 years of experience; OR, Associates + 2-4 years of experience; OR, Bachelors + 1-3 years of experience., • Autonomy: Performs most duties on a regular basis with little supervision, can handle some complex issues independently but seeks outside support when needed., • Interpersonal Interaction: Same as level I plus actively assists other employees in accomplishing Agency goals and models appropriate behaviors., • Licenses: For OMH licensed programs, not required but recommended. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field., • Minimum Education/Experience: High School + 6-8 years of experience; OR, Associates + 4-6 years of experience; OR, Bachelors + 3-5 years of experience., • Autonomy: Performs all duties on a regular basis with minimal supervision, comfortable handling most complex issues with little need for outside consultation., • Interpersonal Interaction: Same as Level II plus routinely acts as a leader or mentor for other counselors and is seen as a go-to person by others when the Supervisor is not available., • Licenses: For OMH licensed programs, not required but recommended. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field. Higher QHP status is strongly preferred., • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs., • Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years. · Effective written and oral communication skills · Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers. · Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches, check his/her email account, create and send email with an attachment and use simple email features. · Can open spreadsheets and word processing documents to read and make simple edits. · Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files.

Job DescriptionDescription: We are Hiring! Job Posting: CASE MANAGER - REFUGEE HEALTH PROMOTION (RHP) Location: Rochester, NY Department: Refugee Employment Type: Full-Time Schedule: Monday thru Friday 9am to 5pm Salary: $20 to $22/hr General Description The Health Case Manager provides comprehensive health case management for refugee clients identified as having special health needs. Working collaboratively with departmental colleagues, this role ensures that vulnerable clients have access to both mental health care and specialized services available in the community. The Health Case Manager fosters consistent, collaborative communication across program staff and maintains a trauma-informed care environment to support client wellbeing. Essential Duties and Responsibilities • Maintain a caseload of clients and ensure all case files are complete and compliant with agency, departmental, regulatory, and funder guidelines., • Conduct relevant screenings and assessments, including but not limited to psychosocial, mental health, financial, and employment status., • Develop, implement, and monitor comprehensive, solution-focused service plans with measurable goals., • Assist in discharge planning to ensure safe and effective transitions., • Facilitates, transports and accompanies clients to relevant appointments, activities, or meetings as needed., • Support clients in understanding and meeting the expectations of service providers., • Connect clients with opportunities for social support, such as recreational activities, faith-based groups, or peer-support programs., • Provide educational guidance on topics that promote client self-sufficiency., • Collaborate with referring agencies, funders, and internal staff to effectively address client needs., • Maintain regular communication with service providers to coordinate benefits and address treatment needs., • Report urgent client concerns or incidents promptly and in accordance with established protocols., • Advocate for clients by completing letters of request, referral forms, and eligibility documentation for charitable organizations and public agencies., • Maintain current knowledge of community resources and connect clients to appropriate opportunities and services., • Document all case activity in agency-approved databases or online platforms in compliance with regulatory standards., • Meet or exceed productivity and documentation standards to support the agency’s financial stability., • Notify supervisor of significant client-related events and follow the program’s incident reporting procedures., • Participate in program, departmental, and agency-wide meetings, case reviews, and training sessions., • Engage in professional development through continuing education, workshops, conferences, and independent learning., • Maintain up-to-date knowledge of relevant regulations, standards, and best practices for serving the client population., • Attend interagency meetings and represent the agency in community and provider forums as needed., • Collaborates with referring agencies, funders, and all related internal staff to effectively support individual client needs., • Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Education: A minimum of associate’s degree in social work, Human Services, International Relations or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s license and the ability to conduct home visits. Valid PPD screening available. Experience: Preferred minimum 1 – 2 years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, geriatrics, mental health, and refugees. Knowledge of Medicaid, SNAP, Social Security, and legal systems are helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Residential Substance Use Counselor Location: Rochester, NY or Newark, NY Department: Restart Residential Employment Type: Full-Time Schedule: M-F, 8:00 am- 4:00 pm Salary: $24.50-26.00 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provide evaluation and treatment of substance use disorder clients. Maintains confidentiality and ethical standards as identified by the NYS Education Department, NASW or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols. Essential Duties and Responsibilities • Provides treatment and evaluation for substance use disorder clients and their families in the clinical programs., • Carries a caseload of clients; is the lead on delivery of clinical services including, • Treatment plans, • Presenting case reviews, • Provides individual and group treatment for clients in program., • Provides family sessions to engage clients in family into treatment and address treatment issues., • Provides group sessions for clients on relevant issues such as addiction education, anger management, domestic violence, physical wellness, etc., • Engages and supports clients in behavioral modification through use of treatment plans, • Complete all necessary documentation related to client services in compliance with Agency and regulatory standards., • Communicate with appropriate Agency staff, criminal justice agencies and related community organizations to assure coordination of client services., • Completes psychosocial assessments of substance use disorder clients to determine appropriate services., • Performs written psychosocial assessment, takes relevant history and completes screening tools with clients to determine treatment recommendations and level of care., • Refers clients to treatment within the agency or appropriate community services to best meet client needs, advocating on client's behalf when appropriate., • Provide referral to and coordination of family therapy sessions with the Family Therapist assigned to residence, • Provides immediate feedback to the agencies and individuals involved with client referral or care., • Engages family members or collateral individuals for feedback and collaboration when appropriate., • Informs supervisor of significant events / issues related to clients as needed and follows program’s defined incident reporting process as required., • Attends regular clinical supervision, program and departmental meetings, and case review, • Participates in appropriate interagency meetings with other treatment agencies and community groups as required., • Complete all necessary paperwork related to client services in compliance with Agency and regulatory standards., • Enters client information into Electronic Medical record to complete assessments., • Maintains written records of goals and progress of clients., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. Education: Bachelor’s Degree in Social Work, Counseling or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: QHP credentials are required– CASAC, LMSW, LCSW, NCCC, LMHC, CRC, RN, or PhD, CASAC-T. MSW or MHC will be accepted. Experience: Minimum of one year of clinical experience working in a substance use disorder or mental health services field. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: CASE MANAGER, KINSHIP CAREGIVER PROGRAM Location: 1099 Jay Street, Rochester, NY Department: KINSHIP CAREGIVER PROGRAM Employment Type: Full-Time Schedule: Monday - Friday 9:00 am - 5:00pm Salary: $22.50 to $24.00 General Description Under regular supervision, provides treatment through a variety of therapeutic modalities to kinship families in order to preserve continued safety, well-being and permanency of the child(ren) in the home; maintains standards as defined by NASW Code of Ethics. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides therapeutic services to families primarily through home visits, • Services will include but are not limited to individual, couple, family, grandparent(s) or other relatives/child(ren) counseling; parent training/education; advocacy as needed, • Provide brief case management, information and referral to a smaller population of families, • Serve as group co-facilitator for Kinship families utilizing or developing appropriate curriculum, • Develop and implement community activities for intergenerational families enrolled in the program, • Works collaboratively with Monroe and Wayne County agencies and NYS Kinship Navigator Program, • Perform assessments, PSS, ACEs, Family Needs Assessment and other information gathering tools., • Attend local community events in order to educate community and obtain program referrals, • Meets regularly with supervisor to evaluate and implement professional growth in practice and performance., • Inform supervisor in a timely fashion about significant events related to client issues, • Participate in consistent supervision, ongoing staff trainings, and program development., • Initiate professional development through reading and applying current, relevant literature, development of program activities for Kinship families, • Completes required record documentation in accordance with program policies and procedures, • Document significant interventions in case records, • Coordinate service delivery and complete required pre/post- test, evaluations and screenings, • Completes all documentation within required timelines, • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications: Education: Bachelor’s degree in Social Work or related Child Welfare experience preferred. Credentials: Valid and clean NYS Driver’s License. Use of own personal vehicle is required. Driving within Monroe and Wayne Counties required. Experience: Two years of experience in social work or related field. Equivalent combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager - Ukrainian Program Location: 87 N. Clinton Avenue, Rochester, NY Department: Refugee, Immigration, and Employment (RIES) Employment Type: Full Time Salary: $20.50 - $21.50 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the Ukrainian Program Case Manager provides intensive case management to Ukrainian clients. Working in concert with agency staff, volunteers and external partners, the case manager ensures that cases receive required services in compliance with funder requirements as well as CCFCS case management principles. The case manager effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • In close coordination with resettlement program team members ensures and documents the timely provision of all required services per the standards and requirements outlined by funders and other governing bodies., • Prepares friends & relatives of cases to assist in the delivery of services and material goods., • Provides airport reception services if necessary., • Provides and/or coordinates basic needs requirements – food, clothing, home furnishings and personal items., • Facilitates clients’ placement in suitable housing., • Conducts intake, orientation, and assessment of clients., • Formulates service plan and coordinates all service provision according to requirements., • Facilitates and coordinates clients’ access to identified services providers in the fields of health, education, public benefits, employment, and other community resources as described in service plan., • Conducts home visits and home inspections to ensure welfare of clients as well as adequacy of services, housing, and basic needs support., • Secures payments to vendors and clients and maintains individual client direct assistance budgets., • Documents all services in client case logs and maintains individual case files strictly according to funder and agency requirements., • Adheres to agency case management principles, funder service delivery philosophy, and internal program manuals., • Participates in program, department, and agency initiatives aimed at quality improvement and routine program maintenance., • Attends regular inter-departmental and other agency staff supervisory and informational meetings and trainings., • Assists program management and other staff in preparation of routine reports and the completion of various program related administrative tasks., • Participates in strategic planning, program improvement work groups, client/stakeholder satisfaction surveys, peer review and other activities as requested by supervisor., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services, or related field. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License and use of a registered and reliable vehicle. Experience: At least one year of experience in the Human Services field and/or case management experience. Experience working with volunteers, refugees, and local service providers preferred. Ability to speak English and Ukrainian is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager- STEHP Location: Rochester, NY Department: Housing Services Employment Type: Full-Time Schedule: Monday-Friday, 40 hours Salary: $21.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the Case Manager provides intake, assessment, and ongoing case management services to clients. The position maintains strict confidentiality and adheres to ethical standards in accordance with NASW, HIPAA, and other applicable regulations. The Case Manager promotes a trauma-informed care environment and supports effective, collaborative communication among program staff. This role also provides coverage and assistance to other programs assigned by the Program Manager. Essential Duties and Responsibilities • Maintains a caseload of clients form the STEHP program, • Conducting intake assessment and services to clients referred to STEHP from the shelters, self-referrals and or partnering agencies., • Completes required intake paperwork and any relevant screenings., • Complete all client’s paperwork and goals into the HMIS system upon initial intake, • Makes referrals to housing, DHS, education, and civil legal issues regarding evictions., • Complete letters of requests/referral forms, applications, and other required documents of eligibility to other agencies and or organization to advocate for resources which the client is initiated to., • Guide clients to complete applications for financial assistance, finding the best fit among community funders based on the client’s needs, goals, and abilities. Assist the client in understanding and meeting expectations of service providers, courts, and employers. May deliver instructions in various topics that support client’s ability to live independently. Submits required reports and statistics in a timely manner. Collaborates effectively with program partners to heighten efficiency of joint efforts across multiple organizations Communicates with appropriate program partners, agency staff, community, and criminal justice agencies to assure ongoing and effective referrals into programs. Serves as Case Coordinator for clients for program care. Works with the Nurse, Peer, and other stakeholders to ensure clients’ needs are being met. Coordinates and participates in regular case conferences. Monitors and ensures achievement of program milestones and client outcomes. Oversees client recordkeeping in compliance with appropriate regulatory agencies. Reports to service providers about significant individual behavior or events that will require an immediate response. Acquire concrete resources to meet individual needs. Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for. Makes referrals for education, employment, legal issues, and others as needed. Document need for financial assistance or other resources such as wrap around from the project to stabilize client finances. Utilizing various databases and/or on-line platforms, maintains all documentation in accord with the agency and appropriate regulatory standards. Informs supervisor of significant events / issues related to clients as appropriate and follows program’s defined incident reporting process as required. Attends regular program and departmental meetings, case review, and CFC quarterly meetings. Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings. Maintains knowledge of regulations and standards that govern client population. Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person. • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note:The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services, Criminal Justice or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening available. Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, prison re-entry, geriatrics, mental health, and refugees. Knowledge or Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionSalary: $18.27 to $28.85 JOB DESCRIPTION Job Title: His Branches Community Health Worker Reports to: FLIPA Community Health Worker Supervisor and His Branches CHW Supervisor Social Care Network Summary: TheNew York State Department of Healthhas establishedSocial Care Networks (SCNs)as part of the1115 Waiver Demonstration Amendment, The SCNs aim is to enhance the delivery of social care services toMedicaid membersby coordinating efforts amongcommunity-based organizations (CBOs) and other health care partners to create a more resilient, flexible, and accessible social care system that reduces health disparities and advances health equity. The SCN will collaborate with CBOs and other health care partners, leveraging shared data and technology to coordinate social care services for Medicaid members to improve access, ensure reliable and timely referrals, streamline and track navigation and completed referrals in closed loop systems and enhance collaboration between social care service providers and other regional partners. Job Summary: This position is responsible for establishing trusting relationships with patients while providing support in navigating and accessing resources and engaging patients in goal-driven care. The Community Health Worker systematically identifies, assesses, refers, and monitors high-need individuals to ensure access to essential services while supporting providers and the Care Team through an integrated approach to care management and community outreach. This position is funded through March 2027. Organizational Overview: Forward Leading IPA (FLIPA) is a nonprofit membership association of safety net providers working in partnership to provide the highest quality integrated healthcare to historically underserved populations in Upstate New York since 2017. FLIPA is renowned for its commitment to integrating primary care, behavioral health, and social care needs. Our growing membership serves individuals across Upstate NY and includes federally qualified health centers (FQHCs), behavioral health providers, and a rural health network consisting of eight county public health departments. Equal Employment Opportunity Statement: At Forward Leading IPA (FLIPA), we deeply value diversity in background, experience, and thought. We are committed to creating an environment of belonging where all qualified applicants are encouraged to apply and will receive equal consideration for employment. Duties/Responsibilities: • Provide a vital link between local communities and healthcare provider by helping individuals access resources and navigate systems., • Proactively outreach and engage identified individuals in need of services, follow up or social care screening by connecting via phone calls, home visits and/or in-person visits to other settings where patients can be found., • Support deployment of NYS Social Care Network screening and referral process, • Engage directly with Medicaid individuals to administer the Health-Related Social Needs Screening Tool to identify needed areas of support., • Facilitate referrals to appropriate community resources and healthcare providers., • Collaborate with the Care Team to ensure timely follow-up and service linkage., • Use designated online referral systems and databases to track and manage client referrals., • Provide care management related to social care services, • Accurately document in electronic systems and maintain detailed and organized records in compliance with organizational policies and standards., • Work closely with the Care Team, including care coordinators and other healthcare professionals, to align to a whole person care approach., • Participate in regular team meetings and contribute insights on client progress., • Attend regular supervision, staff meetings, trainings and other meetings, as requested., • Other duties as assigned Education & Experience: • Minimum of High School Diploma or GED., • Associate's degree in human services, Social Work or other related degree preferred., • Equivalent experience in lieu of education may be considered., • Minimum of 1-3 years' human services experience. Skills, Knowledge, and Abilities: • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress., • Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word)., • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Holds self and others responsible and accountable to meet commitments. Salary Range: • Salary is commensurate to education and experience with a range of $18.27 to $28.85 per hour Additional information: • This position is an in-person role, embedded within His Branches a FLIPA member organization., • This position will be located at His Branches in Rochester NY.

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager Location: Rochester, NY Department: Housing Services-Respite Program Employment Type: Full-Time Schedule: Monday-Friday, 40 hours Salary: $21.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provides intake and case management services. Maintains confidentiality and ethical standards as identified by NASW, HIPAA, or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Essential Duties and Responsibilities o Creates, implements, and monitors comprehensive, person-centered, trauma-informed, and solution-focused plans and goals. Works with clients on harm reduction and other related goals. o Assists in obtaining support for clients to include but not limited to home care, medical, dental, legal, substance use treatment, mental health, Department of Human Services, clothing, and other entitlement needs. o Assist the client in understanding and meeting the expectations of service providers, courts, and employers. o Inform clients of opportunities for social support such as recreation, faith-based, or self-help involvement. Make available tickets, transportation, and financial assistance where appropriate. o May deliver instructions on various topics that support the client’s ability to live independently. o Submits required reports and statistics promptly to the program manager as requested. o Collaborates effectively with program partners to heighten the efficiency of joint efforts across multiple organizations. o Communicate with appropriate program partners, agency staff, community, and criminal justice agencies to ensure ongoing and effective referrals into programs. o Serves as Case Coordinator for clients for program care. Works with the Nurse, Peer, and other stakeholders to ensure the client's needs are being met. Coordinates and participates in regular case conferences. o Monitors and ensures achievement of program milestones and client outcomes. o Oversees client recordkeeping in compliance with appropriate regulatory agencies. o Creates and implements life skills training and education opportunities for tenants. o Reports to service providers about significant individual behavior or events that will require an immediate response. o Acquire concrete resources to meet individual needs. o Complete letters of request/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for. o Makes referrals for education, employment, legal issues, and others as needed. o Document the need for financial assistance or other resources such as wrap-around from the project to stabilize client finances. o Utilizing various databases and/or online platforms, maintaining all documentation by the agency and appropriate regulatory standards. o Informs supervisor of significant events/issues related to clients as appropriate and follows the program’s defined incident reporting process as required. o Attends regular program and departmental meetings, case reviews, and CFC quarterly meetings. o Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings. o Maintains knowledge of regulations and standards that govern client population. o Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person. • Participates in relevant Agency meetings and/or trainings, • Actively pursues the development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops. Education: Bachelor’s degree in social work, human services, criminal justice, or related field preferred. An equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening is available. Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, prison re-entry, geriatrics, mental health, and refugees. Knowledge of HMIS, Medicaid, SNAP, Social Security, and legal systems is helpful. May require the performance of duties in various community locations and community settings that may not be handicapped accessible. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager – Permanency Resource Center (PRC) Location: Community Based, 1099 Jay Street Home Location Department: Children, Youth, and Family Services Employment Type: Full Time Schedule: Monday - Friday Daytime Salary: $22.50 - $24.00 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Permanency Resource Center Case Manager serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements into their families. This position will provide supportive services in the home or community. The position will connect families to resources such as parent training, peer support, mentoring, navigation for cross-system needs, therapeutic services referrals, counseling, respite activities and other supports to help families address issues as they arise. The Case Manager will exercise casework assessment skills and considerable independent judgment, decision making, and creativity in assisting the individual’s/family’s personal growth and development while enhancing the stability of their social network. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides therapeutic services to families primarily though home visits., • Services will include but are not limited to individual, couple, family, grandparent(s) or other relatives/child(ren) counseling; parent training/education; advocacy as needed., • Provides case management, information and referral to additional supportive services that may include counseling, education and advocacy., • Serves as group co-facilitator for Adoptive and Kinship families utilizing select curriculum to strengthen familial relationships utilizing a trauma informed approach., • Develops and implement community activities for intergenerational families, adoptive families that will strengthen their relationships., • Works collaboratively with Monroe, Wayne, Livingston and Steuben Counties, the NYS Kinship Navigator and the NYS Office of Children and Family Services, • Collaborates with agencies and local district office to gather information and develop a supportive community network to educate families regarding availability of Kinship and Adoptive services., • Attends local community events to educate community and obtain program referrals., • Stays up to date on community resources and services that can benefit parents and children in the program., • Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance., • Informs supervisor in a timely fashion about significant events related to client issues., • Participates in consistent supervision, ongoing staff training, and program development., • Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families., • Completes required record documentation in accordance with Program Policies and Procedures., • Documents significant interventions in case records., • Completes strength-based assessments and needs analysis with individual/family., • In collaboration with client(s), create client action plans, conduct case reviews, and participate in client- based meetings., • Coordinate service delivery and complete required pre/post-test, evaluations, and screenings, • Completes all documentation within required timelines., • Participates in relevant Agency meetings and/or trainings., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor’s degree in social sciences or social work degree. Combination of relevant education and experience will be considered. Experience: At least 2 years of related experience in child welfare, adoption, and/or family court systems. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Willingness to travel within the region., • Some late afternoons or evenings may be required., • Demonstrate commitment to Agency Mission Statement., • Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;, • Stand, sit, walk, bend, stoop, kneel, and reach;, • Climb up or down stairs;, • Able to reach above or below shoulders;, • Occasionally lift or move objects weighing up to 10 lbs.;, • Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;, • Be able to read write and interpret written documents;

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