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Are you a culinary leader with a passion for excellence and a love of collaboration? Dish Food & Events, an award-winning catering and events company in the heart of NYC, is seeking an Executive Sous Chef to join our dynamic team. With over 15 years of experience creating unforgettable events, we’re known for our warm hospitality, delicious and innovative cuisine, and a team-focused culture that empowers every team member to thrive. As Executive Sous Chef, you’ll work closely with our Executive Chef to lead and inspire a talented kitchen team, ensuring the highest standards of quality, flavor, and service. From mentoring new kitchen leaders to overseeing production for extraordinary events, this role offers the opportunity to make a lasting impact on both our team and our clients. If you’re ready to bring your leadership skills, creativity, and passion for culinary excellence to a company that values authenticity, creativity, and teamwork, we’d love to hear from you! Qualifications Culinary degree or equivalent professional training preferred NY Department of Health Food Handler’s License required. Minimum 5 years of culinary experience, with at least 2 years in a leadership role, ideally in high-volume catering, fine dining restaurants or events. Strong leadership skills with a proven ability to mentor and develop diverse kitchen teams. Expertise in food costing, inventory management, and achieving financial goals. Exceptional organizational and time-management skills to oversee production and maintain quality standards. Proficient in recipe development, menu planning, and maintaining consistency across events. Knowledge of NYC Department of Health guidelines and a commitment to maintaining a safe, sanitary kitchen. Outstanding communication skills for team coordination, client interaction, and vendor relationships. Passion for delivering creative, high-quality dishes that align with seasonality and client preferences. Flexibility to work evenings, weekends, and attend off-premise events (1-2 per month) as needed. Fluency in English is required; proficiency in Spanish is strongly preferred Job Description Responsibilities would include but not be limited to: LEADERSHIP Create a positive and inspiring environment for the commissary team. Provide coaching and mentorship to our team. Foster new kitchen leadership. Maintain a safe and sanitary kitchen as per NYC Dept of Health guidelines. DOH Food Handler’s license required. Lead kitchen when executive chef is absent with sous chef. Assist in hiring, training, scheduling and managing a diverse and professional kitchen and event staff Delegate team on event production, commissary cleaning, and organizing. Train and foster new leadership. Lead and maintain a high performing team that produces quality work and excellent food. Control and maintain a high level of quality. This includes supervising and creating systems for packing events and communication of serving standards. Set a standard of quality and flavor. Lead + delegate production of an exciting and fun daily family meal for our team. Lead training sessions for commissary and event kitchen staff. Occasionally attend off premise full service events (approximately 1-2 per month) to gain insight into our operations, lead the event kitchen team and ensure quality control. Represent the company in front of our clients and in media (i.e. tastings, interviews with blogs, magazines, social media) PRODUCTION, PURCHASING + MAINTENANCE Collaborate with Sous Chef to develop daily prep lists and then execute food production in our kitchen, resulting in quality work and delicious food Oversee daily, weekly, and monthly inventory of food product and supplies Assist the Executive Chef in meeting financial goals for food, kitchen labor and kitchen supply costs Alongside, the Executive Chef prepares event questions and changes for production meetings. Communicate efficiently and effectively with kitchen team, operations department, event staff, sales team and vendors Execute Client tastings and lead at a high performance level on an as needed basis Together with the Operations Manager, Executive Chef and Sous Chef and Pastry Chef, update and maintain recipes, costing, and other menu details in our catering system (Total Party Planner) Delegate and oversee facility maintenance including implementation of our preventive maintenance schedule. R&D Test out flavors of dishes that include sub recipes. Measure and weigh individual ingredients using a scale. Keep all records up to date and organized utilizing our catering system (Total Party Planner). Understand all policies, procedures, standards, specifications, guidelines and training programs. Attend and actively participate in required meetings and bring suggestions for improvement. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests. CORE VALUESExemplify our company core values, mission statement and standards. Foster positive communication with the front and back of house team. Actively participate in our Continuous Employee Success Management program including weekly 1:1s, six-month check-ins and annual performance reviews. Compensation + Benefits Competitive annual salary in the range of $80-90k with bonus potential. Option to enroll in major medical, dental and vision insurance Paid Days Off (Vacation + Personal Days + Dish Holidays) Paid Volunteer Time Off (VTO) program designed to support the communities where we live and work Paid Family Leave, Sick Pay, ST and LT Disability insurance 401k Plan to invest in your future after 12 months of full-time employment Commuter transportation benefits Company dining program of daily delicious family meals (aka free lunch!) Dish provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
WILLIAMSBURG CHARTER HIGH SCHOOL - Certified Teacher WCHS’s powerful educational program enables every student to graduate well-prepared for college and the world beyond it. Most importantly, all WCHS students mature intellectually, socially, and morally as a result of being an active member of a school community that endorses high expectations that challenge each student to achieve his/her full potential. In order to fulfil its mission, WCHS is looking for exceptional teachers. Our teachers play very critical roles in realising the core mission, philosophy, and unique youth-centered approach to the school’s educational design. WCHS teachers are not just classroom teachers, but school teachers—educators that are committed to facilitating the entire learning and instructional process and coaching young people to become independent learners, thinkers, and researchers. Prospective Williamsburg Charter High School Teachers: Are committed to the idea that every child can succeed at high levels Believe that they have been called to teach and empower young people Demonstrate a commitment to providing students with a rigorous academic experience Are resilient, resourceful, relentless, and well-able to adapt to the many changes that can happen in an organization focused solely on doing what is best for students Excel at working in a highly collaborative, professional setting but can also work independently Understand the unique needs of the community they serve as well as the complex issues that affect urban youth and their families Are committed to inquiry-based teaching Engage a youth development approach in their interactions with young people by being sensitive to their developmental needs Are passionate and positive about school culture Feel full responsibility for students’ achievement Love ‘the details’ and realise that student success depends almost exclusively on them Are reflective and willing to improve upon their practice through professional development and support Effectively manage their time, resources, and technology Are convinced of the transformative power of education for all students, families, and educators Position Description The ideal Williamsburg Charter High School teacher will provide our students with rigorous instruction. They will be responsible for the following: Teacher as Advisor As students transition to high school, one of the things they could lose is the comfort of having a teacher who understands their background, challenges, and successes. Research has shown that this relationship is a key part of having students feel accounted for and by extension, accountable. In support of our students, our teachers are also Advisors to between 12-15 students for the duration of their high school career. This allows the teacher to become a part of the developmental process of their students and allows each family to have a primary contact within the school at all times. Advisors serve students and families by: Taking complete ownership of the academic, behavioral, and overall success of a group of 12-15 students Ensuring advisees are in attendance, punctual, excelling in all their classes, and seeking out appropriate support Creating an advisory period that acts as ‘home base’ for each student Being the academic expert on each advisee Acting as the liaise between the student, the family, and the school teams Teaching the advisory curriculum that has been created for their advisees’ grade Accompanying advisees on educational field trips as determined by the School Leader Contacting their advisee’s families a minimum of seven times a year and responding within 24 hours to all communications from their advisee’s families Developing and overseeing Individual Student Support Plan plans twice a year for each of their advisees Facilitating discipline-related required meetings on behalf of their advisees Performing any other advisor-related duties as requested Ensuring Student Learning Through Data-driven Instruction: Prepare rigorous, student-centered lesson plans that will engage and motivate students to learn Plan standards-based units of study with clear, intended outcomes and goals in mind Provide meaningful feedback on student work to determine student progress and to make suggestions for improvement Proactively and relentlessly seek new ways to promote student learning Create thoughtful, standards-based assessments Work closely with school leaders and colleagues, using data to drive instruction and by extension, consistently raising student achievement and intervening with improvement plans and support for struggling students Have fun and pass the love of learning onto students! Design opportunities for students to use the world around them as a classroom through field trips and or/inviting guests into the classroom as appropriate Hold students to high behavioral and academic expectations and support students to succeed Model professional and collegial behavior for students Engage in the process of collaborative evaluation with school leaders Ensure that students are well-prepared for all New York State exams and WCHS interim assessments Personal Commitment to On-Going Learning Participate in all assemblies, meetings, school-sponsored events, and professional development activities offered during or after work hours Participate in focus groups, evaluations, and committees as requested to assist with the constant improvement of the school as a whole Participate and support WCHS open-door classroom policy, allowing parents and teachers and other stakeholders to informally observe your work and actively seeking to observe the work of your colleagues for professional development Positively Contributing to Student and Teacher Culture Arrive at school no later than 7:55 AM (to ensure that the classroom is clean, supplies are prepared and the instructor is ready to receive students) and leave no earlier than 3:10 PM (to hold necessary interventions, hold office hours, attend school meetings, and to ensure that students that need extra help are able to receive it). Even with these times parameters in mind, we ultimately seek educators that will simply do whatever it takes and will work relentlessly to ensure each student’s learning is maximized Teach four class periods per school day Serve two periods of School Service per week as determined by his/her supervisor (e.g., Study Hall supervision, cafeteria duty, hallway duty, monitoring of student entry and exit, etc.) Cover at least five periods per semester for absent teachers Proactively involve the student’s family in their learning through regular communications including (but not limited to): weekly informal communication via emails, notes, telephone calls, and meetings Realise that although student achievement is central to our work, Williamsburg Charter High School graduates are not just academically well-prepared, but also good citizens of their community. The cornerstone of our ideology is based on providing students with life skills and a sense of responsibility to their community in addition to an excellent education Share expertise and curriculum with colleagues Respond to all school-related communications within 24 hours, including but not limited to voicemails and emails, from Williamsburg Charter High School faculty and staff (including supervisors and other teachers) Attend and participate in school-related activities and events outside of normal school hours (e.g., Parent Advisory meetings, Back-to-School Night, field trips, student events, and performances, etc.) Adhere to the WCHS Student Handbook, Teacher Handbook, Personnel Policies, and Instructional Manual Education and Credentials Bachelor’s degree At least two years of experience teaching in an urban high school setting New York State certified 7-12 New York State Fingerprint clearance Please apply.
Job Overview We are hiring a Head Preschool Teacher for our Manhattan program, located at 345 W 42nd St. Under the supervision of the Education Director, the Head Teacher will be responsible for working within the framework of Star A Kidz to nurture, care for, and teach the children in their assigned class. The Head Teacher will be expected to carry out and uphold Star A Kidz’ educational philosophy, policies, and procedures. Key Responsibilities: The Head Teacher’s main role is to plan and execute a classroom program that takes into account the educational, social-emotional, physical, and health needs of all children. The Head Teacher may be asked to lift and/or carry children as needed. The Head Teacher must be physically fit to the extent they are able to actively participate in age-appropriate activities with the class. Responsibilities of this position include, but are not limited to: - Develop a program of developmentally appropriate practices including an age-appropriate schedule and learning activities - Plan and implement developmentally appropriate and Star A Kidz Curriculum-aligned lesson plans - Uphold Star A Kidz' philosophy and all policies regarding children’s health & safety, nutrition, behavior management, assessment and progress monitoring, parent communication, and education, as stated in the Parent Handbook, Policy Guide, and Employee Handbook - Adhere to and understand Star A Kidz’ standards for maintaining a high quality childcare setting for families - Communicate effectively and professionally with Assistant Teacher - Determine division of responsibilities throughout the day between self and Assistant Teacher, e.g. setting/clearing up meals, preparing materials for activities, Procare documentation and updates, toileting/diapering - Respect and maintain the confidential nature of all information regarding parents, children, and staff - Support children to complete all activities throughout the day including but not limited to: Transitions, Meals, Learning activities, Toileting/diapering, Independent play, Enrichment activities - Bring to the attention of the Director any difficulties concerning staff or children - Maintain constant, active supervision of children and ensure proper staff-to-child ratios are maintained at all times - Lead age-appropriate learning activities daily, e.g. Circle Time, Literacy, Math - Prepare materials for activities as needed - Work with the Director concerning children with special needs Parent Relations - Communicate promptly with parents regarding any concerns they bring to your attention, or that you would like to bring to their attention - Communicate your strategy for communication with parents to your Assistant Teacher so messaging is consistent - Communicate with families appropriately and respectfully at all times - Foster positive parent relationships through respecting the confidential nature of all information regarding parents and children - Lead parent-teacher meetings twice a year Evaluation - Assume responsibility for discussing their professional performance objectively at regularly scheduled supervisor conferences with the Director, using these conferences as a source of information and professional guidance - Participate in evaluating the effectiveness of your Assistant Teacher Training/Meetings - Attend required staff meetings, trainings, and workshops - Complete all independent trainings and tasks in a timely manner - Attend scheduled planning meetings with your Assistant Teacher and/or Director Qualifications: Required: Bachelor’s degree in early childhood education or a related field AND NYS Teacher Certification in Early Childhood Education OR More than 2 years of experience in early childhood education What We Offer: - A collaborative and supportive work environment. - Opportunities for professional growth and development. - Competitive salary and benefits package. - The chance to make a meaningful impact on the lives of children and their families. If you meet the qualifications and are excited about joining a team dedicated to shaping the future of young learners, we’d love to hear from you! Applications will be reviewed on a rolling basis, so apply today! Join us in making a difference in early childhood education. We look forward to welcoming you to our team! Position Details: Pay: $20-25 Expected hours: 40 per week Benefits: 401(k) match; Dental insurance; Vision insurance; Tuition reimbursement; Professional development opportunities Schedule: Monday-Friday; 9am-6pm Work Location: In person
DSP (Direct Support Professional) - Braverhood Join our Passionate Team of Providers! We’re creating a world where no one faces obstacles alone. Instead, parents and families are embraced by a supportive and caring community, empowered to care for their loved ones, and liberated to create the best possible life. If you are an individual passionate about helping children and young adults with developmental disabilities and medical + mental health challenges, we encourage you to apply! Braverhood is looking to hire a part time DSP (Direct Support Professional) in Staten Island and the New York City metropolitan area (Brooklyn, NYC, the Bronx, Queens, Long Island and Staten Island) to provide support for individuals both in the home and within the community. RESPONSIBILITIES OF THE DSP (Direct Support Professional) ● Foster a positive environment for individuals to be successful in achieving personal goals (i.e. social interactions and other activities of daily living) ● Work closely with Case Supervisors on monthly goals and plans of action ● Document services rendered and client progress on a daily and monthly basis ● Provide support for individuals with various developmental disabilities in the home and within the community ● Attend mandatory staff meeting and training once a year ● Submit all paperwork and monthly summaries on time ● Adhere to all agency and OPWDD regulations QUALIFICATIONS/ REQUIREMENTS FOR THE DSP (Direct Support Professional) ●ACCOUNTABILITY AND COMMITMENT a must for this position! ●BACHELOR OF ARTS degree (BA) required ●Experience with the special needs community - preferably with children or young adults -by taking them out in the community and helping them to integrate into society by helping them with communication and social skills ● Reliable Transportation is required ● Drivers license and vehicle are preferred ● Must be a U.S Citizen or have a work permit ● Once hired, an online DSP training course must be completed ● Must be able to show up to work on time *Dress code: Casual - come as you are, but please dress appropriately and respectfully. Benefits: Flexible schedule Health insurance Mileage reimbursement Paid time off Paid training American Sign Language and Spanish speakers welcome. Must speak English.
Job Overview We are hiring an Assistant Teacher for our Manhattan program, located at 345 W 42nd St. Under the supervision of the Head Teacher and Education Director, the Assistant Teacher will be responsible for working within the framework of Star A Kidz to nurture and care for the children in their assigned class. The Assistant Teacher will be expected to carry out and uphold Star A Kidz’ educational philosophy, policies, and procedures. Key Responsibilities: The Assistant Teacher’s main role is to support the Head Teacher in the planning and execution of a classroom program that takes into account the educational, social-emotional, physical, and mental health and safety needs of all children. The Assistant Teacher may be asked to lift and/or carry children as needed. The Assistant Teacher must be physically fit to the extent they are able to actively participate in age-appropriate activities with the class. Responsibilities of this position include but are not limited to: - Provide Head Teacher with any needed or requested support to ensure a safe and well-run classroom environment at all times - Assist in developing a program of developmentally appropriate practices including an age-appropriate schedule and learning activities - Uphold Star A Kidz' philosophy and all policies regarding children’s health & safety, nutrition, behavior management, assessment and progress monitoring, parent communication, and education, as stated in the Parent Handbook and Policy Guide, and in the Employee Handbook - Adhere to and understand Star A Kidz’ standards for maintaining a high quality childcare setting for children and families - Actively support the Head Teacher with implementing the Star A Kidz curriculum - Respect and maintain the confidential nature of all information regarding parents, children, and staff - Support children to complete all activities throughout the day including but not limited to: Transitions, Meals, Learning activities, Toileting/diapering, Independent play, Enrichment activities - Support children during, and participate in, an active outdoor time daily - Bring to the attention of the Head Teacher and/or Director any difficulties concerning staff or children - Maintain constant, active supervision of children and ensure proper staff-to-child ratios are maintained at all times - Support and actively participate in learning activities, e.g. Circle Time - Prepare materials for activities as needed - Communicate effectively with Head Teacher throughout the day - Clean the classroom after meals and at the end of the day, in addition to as-needed moments throughout the day - Work with the Head Teacher and Director concerning children with special needs - You may be asked to take on or share additional responsibilities with your Head Teacher as circumstances change Parent Relations - Communicate promptly with the Head Teacher regarding any concerns brought to your attention by parents, or that you would like to bring to parents’ attention - Ensure you and the Head Teacher are always on the same page regarding any communication with parents - Communicate with families appropriately and respectfully at all times - Foster positive parent relationships through respecting the confidential nature of all information regarding parents and children Evaluation - Assume responsibility for discussing his/her professional performance objectively at regularly scheduled supervisor conferences with the Director, using these conferences as a source of information and professional guidance Training/Meetings - Attend required staff meetings, trainings, and workshops - Complete all independent trainings and tasks in a timely manner - Attend scheduled planning meetings with your Head Teacher and/or Director Qualifications : Required: High school diploma or equivalent Preferred: Experience in early childhood education What We Offer: - A collaborative and supportive work environment. - Opportunities for professional growth and development. - Competitive salary and benefits package. - The chance to make a meaningful impact on the lives of children and their families. If you meet the qualifications and are excited about joining a team dedicated to shaping the future of young learners, we’d love to hear from you! Join us in making a difference in early childhood education. We look forward to welcoming you to our team! Position Details: Pay: $17-20/hour Expected hours: 40 per week Benefits: Paid time off Schedule: 8 hour shift, Mon-Fri; 9am-6pm Work Location: In person
Overview We are looking to hire a social media manager who will develop and implement our social media strategy for Karysh. This role involves creating engaging content, managing our social media accounts, and analyzing performance to drive our brand’s online presence especially on TikTok. The ideal candidate should have an understanding of Pakistani culture and diaspora in North America especially as it pertains to social media. Key Responsibilities - Develop and execute a comprehensive social media strategy. - Create, curate, and manage all published content (images, video, written) across TikTok and Instagram. - Monitor, listen, and respond to users in a social way while cultivating leads and sales. - Analyze key metrics and adjust strategies to meet business goals. - Collaborate with other departments to manage reputation, identify key players, and coordinate actions. - Develop and expand community and influencer outreach efforts. - Design and create social ad campaigns, monitoring and reporting on their effectiveness. - Stay updated with the latest social media trends, tools, and technologies. - Provide regular reports on social media performance and suggest improvements. Qualifications and Skills - Proven working experience in social media marketing across TikTok, and Instagram. - Experience with other socials like Facebook, Twitter, Linkedin, and Pinterest is a plus. - An understanding and background of Pakistani and desi culture especially within North America. - Excellent consulting, writing, editing (photo/video/text), presentation, and communication skills. - Demonstrable social networking experience and social analytics tools knowledge. - Knowledge of online marketing and a good understanding of major marketing channels. - Positive attitude, detail, and customer-oriented with good multitasking and organizational ability. - Familiarity with paid social media advertising on platforms like Google, Instagram, and TikTok. About Our Company Karysh is a Western outerwear fashion brand bringing high quality Pakistani fabrics and tailoring for everyday and evening wear. We're looking for ambitious, team oriented individuals who want to learn and grow in a fast paced environment. Next Steps If you're interested, please share your portfolio and CV.
Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a pivotal member of our business development team, you will play a crucial role in identifying new business opportunities and building relationships with prospective clients. Your efforts will help to expand our company's reach and drive sales success. Your responsibilities: - Utilize your expertise in digital and event marketing, along with your understanding of marketing channels, to actively spearhead fully integrated marketing campaigns harnessing email, digital, content, and events channels creatively and cost-effectively, aiming to generate high-quality leads. - Collaborate closely with the EMEA field marketing team to leverage efficiencies and ensure a seamless experience for our global customers and prospects. - Implement our ABM strategy, tailoring it to diverse account tiers and buyer personas, employing a range of marketing channels such as events, digital, social media, direct mail, and phone outreach. - Deal Acceleration: Identify and craft tailored content in conjunction with both online and offline events to facilitate the progression of prospects along the buyer's journey, ultimately boosting win rates. Foster a local, personalized approach to thought leadership and customer executive collaboration, focusing on SEO as a key asset in the marketing tech stack. - Support our regional customer marketing initiatives, including hosting networking events, coordinating customer welcome series, and helping to maintain the pipeline of customer speakers, testimonies, and success stories. This includes managing global experiences such as our annual summit, webinars, and other bespoke activations. - Partnerships and Networking: Forge relationships between internal stakeholders with key senior industry contacts, customers, and third parties to maximize our brand impact. - Monitor and report on the performance of marketing initiatives, including inbound, providing insights and recommendations for continuous improvement working closely with the Integrated Marketing team and SDR Leadership. - Oversee regional field budget, invoicing, and allocation of marketing activities. - Collaborate heavily with external teams, including sales, product, and customer success, to ensure seamless alignment and execution of marketing initiatives to reach shared goals and KPIs. - Work with the Revenue Operations team to create and regularly review reports and analyze marketing funnel success metrics as they relate to events. - Handle branded merchandise, including strategy, merchandise development, procurement, inventory management, and distribution. Your qualifications: - 6+ years experience in a B2B field marketing and demand gen role at an innovative, fast-paced SaaS technology company. - Demonstrated proficiency in effectively utilizing Brand, Digital, and Content marketing strategies within B2B sales funnels, incorporating them strategically to enhance lead generation, nurture leads, and drive 360-degree conversions. Content and email marketing skills are required. - Experience executing full-scale events including third-party sponsorships and tradeshows, community-building owned events, partner events, customer marketing events, and more. - Experience marketing to multiple personas within enterprise and midmarket companies in retail, publishing, and travel. Knowledge of the retail and e-commerce industry is preferred but not necessary. - Experience using sales and marketing technologies such as Salesforce, Hubspot, and basic understanding of SEO is a plus. - Able to travel domestically and internationally when required. - Self-motivated and proactive with a strong drive for results and a passion for continuous learning and improvement. - You are an expert negotiator skilled at managing contracts with hotels and vendors to achieve the greatest value. - You have a demonstrated ability to be poised and effective during high-pressure situations and can anticipate issues and have (or quickly develop) contingency plans. - Ability to collaborate in a highly matrixed global organization. Strength working well with a wide range of cross-functional teams, including Sales, Marketing, C-level leaders, and other key stakeholders. While this role leads the North American Field, a global mindset is required. - This role is located in New York City and presence in the office is required 3 days a week. Hiring Process: 30’ with the Talent team 45’ with 2 members of our Global Brand & Experience Team 30’ with the hiring manager 30' with a member of the Revenue team 60’ panel with global marketing team leadership What we offer: Unlimited Time Off 11 company holidays 16 weeks of parental leave Summer Fridays ClassPass Subscription Team building events and initiatives Flexible work policy Commuter benefits 401k Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Job Title: Social Media Manager (Video Focus) Location: Diamond District Job Type: Full-Time (At least 4 days a week) Job Description: We are a growing company looking to establish a strong presence on social media. We need a creative and enthusiastic Social Media Manager to join our team. In this role, you will be responsible for managing and creating content for our social media platforms, including: Facebook Instagram YouTube TikTok LinkedIn Key Responsibilities: Collaborate with the company owner to take engaging and high-quality videos for social media platforms. Plan, shoot, and edit videos to promote our brand, products, and services. Manage, schedule, and post content on all social media channels. Engage with followers and grow our online community. Stay up to date on social media trends and ensure our content is innovative and relevant. Track and report on social media performance metrics. Requirements: Strong understanding of social media platforms, especially Instagram, Facebook, TikTok, YouTube, and LinkedIn. Experience in creating and editing video content (bonus if you have a background in videography). Passionate about social media, creative content, and brand building. Availability for at least 4 days a week to work and shoot content. Comfortable taking and editing videos with the owner. Ability to work independently, take initiative, and be creative. Ideal Candidate: Highly creative and self-motivated. Comfortable on camera and willing to take direction for video content. Detail-oriented with the ability to multitask and prioritize. Knowledge of social media trends, editing software (e.g., Adobe Premiere Pro, Final Cut Pro, etc.), and analytics tools. Bonus Skills: Experience in social media advertising and promotions. Previous experience in sales (for potential future responsibilities). We are looking for someone who is excited to help us grow and create engaging content that will resonate with our audience. If you're ready to be part of a fast-growing brand and bring your creativity to the table, we'd love to hear from you!
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses