Social Services Coordinator
1 day ago
Omaha
Job DescriptionAdept of OmahaSocial Services Coordinator Reports to: Social Services Director Adept of Omaha is seeking a compassionate, organized, and dedicated Social Services Coordinator to support our residents and their families. Working under the direction of the Social Services Director, this position helps address residents’ social, emotional, and psychosocial needs while promoting dignity, individuality, and quality of life. Position Summary The Social Services Coordinator assists with resident assessments, care planning, admissions, discharge coordination, and access to community resources. This role works closely with residents, families, and the interdisciplinary team to support each resident’s needs and preferences and maintain timely, accurate documentation. Benefits and Perks Health, dental, and vision insurance Paid time off Holiday pay 401(k) Employee appreciation events A welcoming team and supportive leadership Essential Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist with gathering social histories and completing psychosocial assessments under the direction of the Social Services Director, including residents’ strengths, needs, preferences, and cultural, religious, and ethnic backgrounds. Maintain accurate, current social services documentation within required facility and regulatory timelines. Orient residents and families to the facility, available services, service limitations, and residents’ rights. Participate in care conferences and interdisciplinary meetings, communicating residents’ psychosocial needs, preferences, and concerns. Assist with scheduling care conferences and notifying residents and families of meeting times, changes, or cancellations. Support admissions, room changes, and transfers, helping residents and families adjust to changes in care or living arrangements. Coordinate the completion of admission paperwork and resident belongings inventories, including appropriate labeling and documentation. Explain facility procedures and help residents and families obtain answers to questions. Meet with residents regularly and as needed to identify concerns, provide supportive listening, and coordinate follow-up. Help resolve concerns involving residents, families, and staff, referring unresolved or complex matters to the Social Services Director. Assist with identifying residents who may benefit from psychosocial services or groups and coordinate follow-up as directed. Connect residents and families with appropriate community resources, services, and referral agencies. Assist with discharge planning in collaboration with residents, families, nursing staff, therapy staff, and community providers. Help coordinate services, equipment, referrals, and paperwork needed for a safe transition from the facility. Maintain organized Social Services Department records and protect confidential resident information. Communicate respectfully and effectively with residents, families, visitors, coworkers, and supervisors. Preserve residents’ comfort, privacy, dignity, and right to participate in decisions affecting their care. Promptly report resident concerns, suspected abuse or neglect, safety hazards, damaged equipment, and supply issues through established reporting procedures. Follow facility safety practices, infection prevention procedures, and confidentiality requirements. Respond promptly and courteously to call lights in resident care areas and obtain assistance from qualified staff when a need is outside the coordinator’s training or responsibilities. Attend required meetings, training sessions, and in-services. Complete other related duties assigned by the Social Services Director. Supervisory Responsibilities This position has no supervisory responsibilities. Work Environment This position operates in a skilled nursing and long-term care setting and involves regular interaction with residents, families, and staff. Duties include office work and walking throughout the facility. Standard office equipment includes computers, telephones, copiers, and filing systems. Exposure to infectious illnesses may occur, requiring adherence to infection prevention procedures. Physical Requirements The employee must be able to communicate effectively, use office equipment, maintain records, and move throughout the facility. Duties may require sitting, standing, walking, bending, reaching, and lifting or carrying files and office materials, with or without reasonable accommodation. Schedule Adept of Omaha operates 24 hours a dayThe Banyan at Montclair is seeking a compassionate, organized, and dedicated Social Service Coordinator to join our team under our Social Services Director. The Social Service Coordinator is responsible for assisting residents and their families with social, emotional, and psychosocial needs while promoting each resident's highest level of well-being, dignity, and quality of life. Summary/Objective In keeping with our organization’s goal of improving the lives of the residents we serve, the Social Worker ensures that the medically related emotional and social needs of the residents are met and maintained on an individual basis and in accordance with current federal, state, and local regulations. Pay & Perks: Health, dental, vision PTO Holiday Pay 401 k Employee Appreciation Events Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Responsible for keeping up-to-date evaluation documentation on each resident's activities at the facility which complies with Federal, State, and Local regulations., 2. Develops a comprehensive social history and psychosocial assessment that includes the residents' problems and strengths and preferences, including cultural, religious, and ethnic background and implications for the care plan., 3. Orients residents and families to the facility, its services, its service limitations and residents' rights., 4. Attends scheduled care conferences and identifies and interprets psychosocial needs of residents for inclusion in the care plan, addressing in particular issues of schedule, treatment and environment that express and reinforce individuality and identity., 5. Assists with the coordination, intake, admission and resident transfer within the facility., 6. Discusses the facility rules and regulations with residents’ families and responds to questions with regard to these rules., 7. Coordinates the inspection of Resident’s belongings to ensure they are properly labeled and inventoried., 8. Attends Interdisciplinary Team and Unit Care conferences, Assesses Residents for psychosocial groups, and supervises implementation and documentation., 9. Completes mandatory documentation within timelines established by applicable regulations., 10. Provides consultation to Residents on a regular or as needed basis to discuss problems encountered by Residents and assists with the implementation of solutions., 11. Mediates issues that arise among Residents, families and staff., 12. Provides linkage with appropriate community resources by maintaining knowledge of other systems, making referrals and identifying unmet needs (e.g., recreational transportation, adaptive phone equipment, etc.), 13. Develops a comprehensive discharge plan in collaboration with residents, families, multidisciplinary staff, and referral agencies., 14. Provides informal counseling when needed to uncover any problems which might interfere with the residents’ socialization and participation in activities., 15. Establishes, develops, maintains and updates filing system for the Social Services Department., 16. Reports all hazardous conditions, damaged equipment and supply issues to appropriate persons., 17. Follows established safety precautions when preforming tasks and using equipment and supplies., 18. Maintains the comfort, privacy and dignity of residents and interacts with them in a manner that displays warmth, respect and promotes a caring environment., 19. Communicates and interacts effectively and tactfully with residents, visitors, families, peers and supervisors., 20. Answers and respond to call lights promptly and courteously when working in resident care areas., 21. Attend and participate in departmental meetings and in-services as directed. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a health care setting. This role requires regular walking to various locations around the facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This role may also come into contact with residents who may have contagious illnesses. Physical Demands while performing the duties of this job, the employee is regularly required to talk and hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Position Type and Expected Hours of Work This position is part of a health care facility that is open 24 hours a day, 365 days a year. Evening and weekend work as well as holiday and work during inclement weather will be required. Required Education and Experience Two years’ experience in a social worker role, preferably in a health care setting. Preferred Education and Experience Experience social work or similar field preferred. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice. We are an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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