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Position Overview: The Director of QA & Compliance leads and manages the global end-to-end quality assurance, product integrity, and regulatory compliance programs across all product lines at Duluth Trading Company. This role ensures that every Duluth product meets the company’s quality promise on our high-quality and ingenious gear, which is to last with unmatched durability, and complies with US state and federal regulations. Position Details: Work Environment: At Duluth Trading Company, we value face-to-face interactions that foster our culture of learning, creativity, and teamwork. The role is based at our headquarters near Madison, WI. You will work in the office Monday through Thursday, with the option to work from home on Fridays if you prefer. What You’ll Do: • Develop and implement Quality assurance and compliance strategies aligned with company objectives and customer expectations, • Lead and manage quality assurance systems and Inspection protocols, • Ensure consistent adherence to standards and specifications throughout the manufacturing process, • Drive continuous improvement initiatives to enhance product quality, reduce defects, and optimize production processes, • Ensure Total Quality management is established and maintained across all suppliers, utilizing inspection processes and conducting Technical Factory Evaluations, • Partner with Tech Design and Raw Material leaders to ensure that Product testing protocols meet customers’ expectations on the durable quality products, • Work with the 3rd party labs & providers to utilize their service for inspections, when needed, • Build and strengthen supplier relationships to ensure products and manufacturing processes meet safety, quality and environmental standards, • Develop and lead a team of QA professionals. Provide training and guidance to ensure teams are equipped with skills and knowledge to uphold high quality standards and achieve departmental goals, • Define and own the factory certification program, • Collaborate with cross-functional teams, including product development, technical design, sourcing and logistics, • Analyze quality data to identify trends, root causes and identify areas of improvement and enforce CAP with suppliers, • Evaluate and enhance Supplier QA Scorecard and KPI, • Evaluate and implement the compliance programs to ensure all US federal, state, and international trade compliance mandates, • Manage the Product Safety protocol, • Enforce factory social compliance, human rights, and environmental audit programs, • Lead and Manage the FC audit teams in ADV and BVL for inbound shipment audits, • Manage the quality & labor chargeback for any quality failures with suppliers, • Execute any local re-work projects, when needed What We’re Looking For: • Bachelor's Degree in Apparel/ Textile- Product Development, Quality Management or Engineering - Equivalent work experience will be considered., • 10+ Years of experience, • 5+ Years of management experience, • 10+ years of experience in US retail QA and compliance leadership with multi-category experience across apparel, hardgoods and gears, • 3+ Year of Experience in managing Fulfillment QA team in US is preferred, • Proven track record of implementing and managing QA programs in a global manufacturing environment, • Strong Knowledge of global sourcing, manufacturing and TQM, • Deep technical knowledge of product construction, materials, garment washing, applications and manufacturing processes for all apparel and accessories categories, • Strong working knowledge of CPSC, CPSIA, Prop 65, FTC rules, and global social compliance frameworks, • High integrity and ethical standards, • Strong leadership and communication skills. Fluent in English, • Six Sigma / Lean (Green or Black Belt), ASQ Certified Quality Manager (CQM), or Certified Quality Auditor (CQA) preferred, • Highly organized and detail oriented, with a keen sense of urgency, • Highly motivated and able to collaborate with cross functional teams, • Proficient in Google applications and experience with PLM software, • Authorization to work in the United States without sponsorship Leadership Competencies: Leading Self: Leading Others: • Inspiring Trust, • Adaptability, • Mature Confidence, • Career and Self Development, • Driving Execution, • Building Organizational Relationships, • Empowering Others, • Fostering Open Dialogue, • Attracting & Developing Talent, • Leadership Versatility Physical Environment & Travel Expectations: • Travel is required for up to 25%: International and Domestic, • Sitting is required for 80% of working hours, • Standing is required for 20% of working hours., • Continuous arm, hand, and wrist movement (ie: typing), • Occasional reaching, twisting, and bending., • Noise level no greater than casual conversation., • Ability to perform work in cubicle workstations or an office setting, • Work in temperatures ranging from 65 - 75 degrees Duluth Headquarters Benefits and Perks Our pursuit of a better way isn't just about our products—it's about our people too. That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success. Multiple Medical plan options Dental & Vision plans Medical and Dependent Care Flexible Spending Accounts Health Savings Account including company contributions Company paid Life Insurance and AD&D Company paid Short-Term Disability Other various voluntary benefits including: Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance 401(k) Employer Match Parental Leave Paid holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day Paid Time Off: take it as you need it policy for exempt employees Daily pay available 40% Employee Discount Flexible Fridays Onsite fitness center Position Compensation Outline Compensation Range: $135,000 - $160,000/year This position is eligible to participate in the company bonus and long term incentive programs upon hire. Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change. #LIONSITE The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. About Duluth Trading Company: Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating. From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.

Job Description Job Title: Lead Diesel Technician Job Type: Full-Time Reports To: Fleet Manager Position Summary Lead Mechanic/ Class A is responsible for performing advanced diagnostics, maintenance, and repairs on a diverse fleet of waste collection vehicles and related equipment, including front loaders, rear loaders, roll-offs, and transfer station machinery. This role is critical to ensuring fleet reliability, operational efficiency, and compliance with DOT, OSHA, and EPA regulations. This is a senior-level, non-union position replacing a long-tenured mechanic, requiring a highly skilled individual capable of handling complex repairs independently. The ideal candidate brings strong troubleshooting abilities, a safety-first mindset, and thrives in both independent and team-oriented environments. Schedule & Compensation • Schedule: Day Shift – 5:30 AM to 3:30/4:00 PM, • Compensation:, • Salary or hourly (flexible based on candidate preference and experience), • Competitive pay – $50/hour equivalent for highly qualified candidates, • Open to top-of-market compensation for the right individual, • Position Type: Non-union Key Responsibilities • Diagnose, repair, and maintain diesel and gasoline-powered refuse trucks and fleet equipment, • Perform advanced troubleshooting on hydraulic, air brake, electrical, steering, suspension, and drivetrain systems, • Complete preventative maintenance, scheduled servicing, and DOT inspections, • Utilize diagnostic software and tools to identify and resolve mechanical and electrical issues, • Conduct road tests to verify repairs and ensure safe vehicle operation, • Respond to occasional road calls and field service requests as needed, • Maintain accurate service records and complete compliance documentation, • Ensure proper handling and disposal of materials in accordance with EPA and safety regulations, • Collaborate with drivers and operations teams to resolve recurring equipment issues, • Serve as a lead technician, handling complex repairs and supporting/mentoring junior mechanics Equipment & Fleet • Refuse trucks (front loaders, rear loaders, roll-offs), • Transfer station equipment, • Diesel trucks and fleet vehicles, • Forklifts and various heavy equipment Qualifications • High school diploma or GED required; technical training preferred, • 5+ years of experience as a heavy-duty diesel mechanic (waste or fleet experience strongly preferred), • Valid driver’s license required; CDL (Class A or B with air brake endorsement) preferred or ability to obtain, • Strong knowledge of diesel engines, hydraulics, electrical systems, and diagnostics, • Ability to read and interpret schematics, manuals, and fault codes, • Comfortable working both in-shop and occasionally in the field, • Physically capable of lifting up to 50 lbs and working in demanding environments Preferred Skills & Certifications • ASE Certifications (T-Series or H-Series preferred), • Experience with refuse bodies (Heil, McNeilus, Labrie, New Way), • Welding and fabrication experience, • Familiarity with diagnostic software (e.g., Cummins INSITE, JPRO, OEM platforms), • Knowledge of OSHA, DOT, and EPA regulations Training & Support • Initial onboarding and training provided, • Ongoing support and mentorship available within the team, • Opportunity to take on a leadership role within the shop Work Environment • Primarily shop-based with occasional field service work, • Exposure to noise, grease, odors, and environmental elements, • Work performed in shop, transfer stations, and landfill environments, • Required use of PPE (gloves, safety glasses, steel-toe boots, etc.) Benefits • Comprehensive health benefits package, • 401K, • Paid vacation and sick time, • Annual bonus program \nCompany Description Rockstar Recruiting is the most successful recruiting company in North America for Skilled Trades roles, with a focus on Service Technician, Industrial Management, Sales, Mechanics, Auto Mechanics, Fire Protection, HVAC, Millwrights and Plumbing positions. We partner closely with candidates to ensure the right fit. We work hard to secure the best offer and the best opportunities, helping skilled trades professionals advance in their careers. Rockstar Recruiting is the most successful recruiting company in North America for Skilled Trades roles, with a focus on Service Technician, Industrial Management, Sales, Mechanics, Auto Mechanics, Fire Protection, HVAC, Millwrights and Plumbing positions. We partner closely with candidates to ensure the right fit. We work hard to secure the best offer and the best opportunities, helping skilled trades professionals advance in their careers.

\n Compensation: Up to $175,000 per year \n No visa sponsorship is available for this role. \n \n Overview \n We are seeking a New York Professional Engineer (PE) licensed technically grounded Senior Structural Engineer and Project Manager to join our team in New York City. \n \n This role is built for an experienced building-structures leader who can manage complex project delivery, client relationships, and junior staff while staying actively involved in hands-on structural design and engineering problem-solving. \n \n Qualifications \n\n • Education: Bachelor of Science in Civil or Structural Engineering is required; a Master’s degree is preferred.\n, • Licensure: Active New York Professional Engineer (PE) license is required.\n, • Experience: 8 to 15 years of progressive experience in building structural engineering.\n, • Leadership: Proven track record in project management and direct client-facing communication.\n, • Project Background: Prior experience working on existing buildings, as well as public or institutional facilities, is preferred.\n, • Software: Strong proficiency in structural analysis software is required; familiarity with AutoCAD and Revit is preferred.\n\n \n Key Responsibilities \n\n • Structural Design: Lead structural analysis and design across steel, reinforced concrete, masonry, and wood building systems.\n, • Project Delivery: Manage renovation, rehabilitation, condition-assessment, and ground-up construction projects for public, institutional, and private sector clients.\n, • Building Investigations: Conduct forensic and structural investigations of existing buildings to develop practical repair, stabilization, or strengthening solutions.\n, • Project Management: Oversee project scope, schedules, budgets, staffing, quality control, risk management, and client communications.\n, • Technical Oversight: Supervise engineering calculations, construction drawings, specifications, cost estimates, and multidisciplinary coordination.\n, • Construction Administration: Lead construction-phase services, including site visits, submittal and RFI reviews, and field issue resolution.\n, • Mentorship & QA/QC: Mentor developing engineers while enforcing internal technical standards and quality assurance protocols.\n, • Business Development: Contribute to proposals, client interviews, business development, and project pursuit strategies.\n\n

Release Train Engineer (RTE) / Agile Coach\n \n Job Posting ID: Release Train Engineer/Agile coach Location: Jersey City, NJ 07310 Contract Duration: 12- 18 months Expected Pay: $95/hr - $100/hr Client: Banking/FinTech \n \n Position Overview \n \n We are seeking an experienced Release Train Engineer (RTE) / Agile Coach to serve as a servant leader and chief coordinator for an Agile Release Train. This individual will partner closely with Product Management, Product Owners, Scrum Masters, Delivery Leads, Engineering teams, and business stakeholders to support the successful planning and execution of large-scale initiatives. \n \n The RTE will facilitate Program Increment Planning, manage cross-team dependencies, resolve impediments, monitor delivery metrics, and promote alignment between business priorities and execution teams. The ideal candidate will have experience improving delivery flow, strengthening team collaboration, and leading complex programs across multiple teams and functional areas. \n \nKey Responsibilities\n \n\n \n • Develop a thorough understanding of application functionality, architecture, and integrations to effectively communicate platform capabilities to business and technology stakeholders.\n \n • Serve as a primary liaison between Lines of Business, Global Technology engineering teams, and enterprise partners.\n \n • Elicit, analyze, and document business, regulatory, and technology requirements.\n \n • Translate requirements into clear user stories, functional specifications, and acceptance criteria.\n \n • Lead end-to-end delivery across the Software Development Lifecycle, including planning, dependency management, milestone tracking, and issue resolution.\n \n • Ensure compliance with change management, risk, governance, and enterprise technology control requirements.\n \n • Execute program and project governance processes, including required forums, documentation, and artifacts.\n \n • Serve as Scrum Master for Agile delivery teams supporting the Mercury platform.\n \n • Facilitate Agile ceremonies and promote adherence to established Agile practices.\n \n • Manage work intake, prioritization, and execution using JIRA workflows and related tools.\n \n • Monitor and report delivery health, Agile metrics, risks, impediments, and cross-team dependencies.\n \n • Partner with GIS, Risk, and enterprise control teams to track and remediate assigned findings.\n \n • Ensure mandatory enterprise deliverables are completed on time, accurately documented, and audit-ready.\n \n • Maintain platform documentation, including process flows, control documentation, training materials, and user-facing resources.\n \n\n \nRequired Qualifications\n \n\n \n • Strong experience as a Release Train Engineer, Senior Scrum Master, Agile Program Manager, or Delivery Lead in a large-scale Agile environment.\n \n • In-depth understanding of Agile, Scrum, Kanban, Lean, and SAFe methodologies.\n \n • Experience facilitating Program Increment Planning and Agile Release Train ceremonies.\n \n • Proven ability to manage cross-functional dependencies across multiple teams.\n \n • Strong stakeholder management and executive communication skills.\n \n • Experience identifying, tracking, escalating, and resolving program-level risks and impediments.\n \n • Ability to analyze delivery metrics and use data to drive continuous improvement.\n \n • Strong facilitation, conflict resolution, and problem-solving skills.\n \n • Experience leading organizational change or Agile transformation initiatives.\n \n • Ability to coordinate complex business and technology programs from planning through delivery.\n \n • Knowledge of project governance, risk management, and regulatory delivery environments.\n \n • Proficiency with JIRA, Azure DevOps, Rally, or similar Agile management tools.\n \n\n \nPreferred Qualifications\n \n\n \n • SAFe Release Train Engineer certification.\n \n • SAFe Program Consultant, Certified Scrum Master, Certified Scrum Professional, or a related Agile certification.\n \n • Experience working within banking, financial services, or another highly regulated environment.\n \n • Knowledge of the technology development lifecycle, software engineering practices, and DevOps principles.\n \n • Experience supporting multiple Agile Release Trains or large-scale portfolio delivery.\n \n • Familiarity with Lean Portfolio Management.\n \n • Experience creating executive reports, portfolio dashboards, and performance metrics.\n \n • Strong background in change management and organizational transformation.\n \n • Knowledge of risk, compliance, audit, and regulatory program delivery.\n \n • Experience coaching Scrum Masters, Product Owners, and Agile delivery teams.\n \n • Ability to influence stakeholders and establish alignment without direct authority.\n \n\n \nThe Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)\n \n \n \n \n

Job Description JOB DESCRIPTIONNourish Intake Associate (English/Spanish)Location: Bronx, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve. NYCP is seeking a Nourish Intake Associate (English/Spanish) to join our growing Senior Nutrition Programs team. Nourish is a Commodity Supplemental Food Program (CSFP) that aims to increase health in individuals who are 60 years or older and have low incomes by providing nutritious food choices from the U.S. Department of Agriculture. New York Common Pantry is one of the three agencies statewide contracted to run this program, which allows seniors to receive food every month. Food packages include a variety of foods, such as milk, juice, farina, oats, ready-to-eat cereal, rice, pasta, peanut butter, dry beans, canned meat, poultry or fish, and canned fruits and vegetables. Additional components of Nourish include guidance for preparing nutritious meals, dissemination of nutrition and health information by nutritionists, and referral to health care and social service agencies for other needed services. When at full capacity, Nourish will serve up to 80 + partner sites to expand food and nutrition services for low-income seniors living in Manhattan, Queens, Brooklyn, and the Bronx. The Nourish Intake Associate (English/Spanish) will report to the Nourish Intake Manager at 788 Southern Blvd, Bronx, NY 10455. The schedule for this position is Monday through Friday: 9 AM - 5 PM; 1-hour lunch. This is a Full-Time position, 35 hours a week, non-exempt. The Nourish Intake Associate (English/Spanish) is required to work on a Saturday three (3) times a year from 9 am to 1 pm. Responsibilities: Check in and re-certify senior participants at mobile sites. Entry data into web-based software Link2Feed. Training will be provided. Rotate with other Intake Associates to provide front desk coverage and assist at mobile sites and offices, as needed. Travel to different mobile locations, NYCHA development houses, senior buildings and community/outreach centers throughout the four boroughs, except Staten Island. Maintain high professionalism and respect with clients, site managers, and team members. Provide professional customer service to clients and assist with various program issues, service questions, and general client concerns. Work in a team-oriented atmosphere, effectively communicate and collaborate with team members on various work-related projects. Provide pantry coverage as assigned, including placing items on tables, pre-packing food items for participants, filling participants’ carts with their packages, breaking down boxes as needed, replenishing pantry items, and noting any damaged items. Assist with reception, filing, and other clerical duties. Other responsibilities as assigned. Qualifications: A High School Diploma or Equivalent is required. Ability to lift up to 30 lbs is required. Full professional proficiency level in English and Spanish is required. Commitment to helping the communities in need and NYCP’s work and mission. Proficient with Microsoft Office Suite and Google Drive. Comfortable working with diverse populations. Multi-task and work in a highly trafficked area. Strong customer service and interpersonal skills. Weekend work may be necessary. Travel between multiple mobile sites using New York City public transportation, including subways, buses, Metro-North, and the Long Island Rail Road. An academic background in Human Services or social services is a plus. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $21.50/hour Benefits: Paid Holidays Paid Time Off, including Vacation, Personal, and Sick Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance Limited Purpose and dependent care FSA

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. POSITION OVERVIEW The Health and Recovery Plan (HARP) Care Manager develops, facilitates, and communicates a plan of care in partnership with the member, his/her assigned Health Home, primary caregiver, the primary and attending physicians, and various Behavioral Health and/or Substance Use Disorder providers. In partnership with these parties, the HARP Care Manager assesses, plans, facilitates, and advocates for options and services to meet a HARP member’s complex health needs through communication and available resources. In addition, the HARP Care Manager is responsible for scheduling aftercare follow-up for members discharging from an acute behavioral health inpatient setting. This position ensures that members have a scheduled appointment in place, completes follow-up and reminder call to member and follows up with providers to ensure member’s compliance with aftercare. This position requires that all case management activities will be performed in field via community and facilities outreach. This position is 100% field based. 9:00AM - 5:00PM • Clinically assess members for acute behavioral and physical health needs. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement., • Conduct Utilization Review for designated Case Management members for some diversionary levels of care. (CORE/HCBS, ACT)., • Expected to meet with members in their homes, shelters, other residential settings, at community agencies, hospital inpatient units and/or day hospital programs., • Conduct initial and ongoing Behavioral Health clinical assessments., • Develop a formal plan of care for all services needed for the HARP member. Notify physicians for any changes in member’s plan of care., • Assists members and providers in accessing post-discharge aftercare related appointments. Works with inpatient facility team to identify appropriate follow-up care for CORE and HARP BH members., • Responsible for outreaching members regarding adhering to 7-day follow up appointment to offer a 30-day appointment as part of HEDIS measures, • Responsible for mailing discharge aftercare letters with a list of referrals to members not reached by phone., • Collaborate timely follow up with assigned nurses for clinical updates to plans of care., • Document IDT care coordination notes between both internal MetroPlusHealth staff and external Health Home/CMA workers., • Review and Approve submitted Health Home Plans of Care and ensure that CMA’s are conducting timely annual assessments. Review and approve CORE/HCBS requests; educating CMA workers about PROS and IOP options for members who opt out of receiving CORE/HCBS., • Assist providers with achieving pay for performance goals and examine the feasibility of Value Based Payment with high volume providers for HARP line of business., • Educate providers on medication and treatment compliance while also promoting the use of Long Acting Injectables., • Enlist existing provider network in promoting first episode psychosis treatment., • Educate providers to alternate treatment services being promoted by Health + Hospitals in lieu of Inpatient Detox Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner., • Evaluate housing needs appropriately and assist with housing application process. Collaborating timely with MetroPlusHealth internal housing team for supportive assistance., • Assist members with the coordination of services from various settings as appropriate. Including facilitating discharge from acute setting and alternate settings., • Provides Care Coordination throughout the continuum of care., • Optimizes both the quality of care and the quality of life for the MetroPlusHealth members. Identifies members appropriate for specialty programs., • Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in DCMS (EMR) system, and other applicable software programs, are complaint with professional standards and regulatory guidelines., • Contributes to MetroPlusHealth corporate goals through ongoing execution of member care plans and member goal achievement., • Performs other appropriate HARP Behavioral Health duties and participates in other special projects as assigned, including, but not limited to, audit review and preparation, quality improvement, community health education, facility/provider relations and marketing activities., • Master’s Degree required, • Overall, 3-5 years of Behavioral Health (Serious Mental Illness & Substance Use Disorder) experience in a managed care and or in a Psychiatric Hospital Inpatient and/or Outpatient experience with both case and utilization management., • One-year HARP experience preferred., • Field based Case Management Experience within the Integrated Collaborative Care Model Approach, • Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease, Pharmacy, Psyckes, E-Paces, HCS (UAS) MAPP, CORE/HCBS, Microsoft Teams Video knowledge, • Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis., • Previous history of conducting home visits to members as well as assessing them bedside during an inpatient hospitalization or at their long-term Substance Abuse Residential setting., • Medical Background & Bilingual preferred., • Previous Quality Management liaison experience with hospitals and other large volume providers to address cost. as well as HEDIS/QARR quality performance, preferred. Licensure and/or Certification Required: • A valid license and current registration to practice as a Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), Licensed Master Social Worker (LMSW), or Licensed Clinical Social Worker (LCSW) issued by the New York State Education Department (NYSED) is required. Professional Competencies • Integrity and Trust, • Teamwork and Problem-Solving Attitude, • Customer Service Member FIRST Focus, • Superior Technical Computer skills (Microsoft Office, DCMS, Teams Video Application), • Clear and Concise Written/Oral Communications, • Exceptional Organizational and Communication Skills. #LI-Field #MPH50

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. POSITION OVERVIEW The Health and Recovery Plan (HARP) Care Manager develops, facilitates, and communicates a plan of care in partnership with the member, his/her assigned Health Home, primary caregiver, the primary and attending physicians, and various Behavioral Health and/or Substance Use Disorder providers. In partnership with these parties, the HARP Care Manager assesses, plans, facilitates, and advocates for options and services to meet a HARP member’s complex health needs through communication and available resources. In addition, the HARP Care Manager is responsible for scheduling aftercare follow-up for members discharging from an acute behavioral health inpatient setting. This position ensures that members have a scheduled appointment in place, completes follow-up and reminder call to member and follows up with providers to ensure member’s compliance with aftercare. This position requires that all case management activities will be performed in field via community and facilities outreach. This position is 100% field based. 9:00AM - 5:00PM • Clinically assess members for acute behavioral and physical health needs. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement., • Conduct Utilization Review for designated Case Management members for some diversionary levels of care. (CORE/HCBS, ACT)., • Expected to meet with members in their homes, shelters, other residential settings, at community agencies, hospital inpatient units and/or day hospital programs., • Conduct initial and ongoing Behavioral Health clinical assessments., • Develop a formal plan of care for all services needed for the HARP member. Notify physicians for any changes in member’s plan of care., • Assists members and providers in accessing post-discharge aftercare related appointments. Works with inpatient facility team to identify appropriate follow-up care for CORE and HARP BH members., • Responsible for outreaching members regarding adhering to 7-day follow up appointment to offer a 30-day appointment as part of HEDIS measures, • Responsible for mailing discharge aftercare letters with a list of referrals to members not reached by phone., • Collaborate timely follow up with assigned nurses for clinical updates to plans of care., • Document IDT care coordination notes between both internal MetroPlusHealth staff and external Health Home/CMA workers., • Review and Approve submitted Health Home Plans of Care and ensure that CMA’s are conducting timely annual assessments. Review and approve CORE/HCBS requests; educating CMA workers about PROS and IOP options for members who opt out of receiving CORE/HCBS., • Assist providers with achieving pay for performance goals and examine the feasibility of Value Based Payment with high volume providers for HARP line of business., • Educate providers on medication and treatment compliance while also promoting the use of Long Acting Injectables., • Enlist existing provider network in promoting first episode psychosis treatment., • Educate providers to alternate treatment services being promoted by Health + Hospitals in lieu of Inpatient Detox Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner., • Evaluate housing needs appropriately and assist with housing application process. Collaborating timely with MetroPlusHealth internal housing team for supportive assistance., • Assist members with the coordination of services from various settings as appropriate. Including facilitating discharge from acute setting and alternate settings., • Provides Care Coordination throughout the continuum of care., • Optimizes both the quality of care and the quality of life for the MetroPlusHealth members. Identifies members appropriate for specialty programs., • Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in DCMS (EMR) system, and other applicable software programs, are complaint with professional standards and regulatory guidelines., • Contributes to MetroPlusHealth corporate goals through ongoing execution of member care plans and member goal achievement., • Performs other appropriate HARP Behavioral Health duties and participates in other special projects as assigned, including, but not limited to, audit review and preparation, quality improvement, community health education, facility/provider relations and marketing activities., • Master’s Degree required, • Overall, 3-5 years of Behavioral Health (Serious Mental Illness & Substance Use Disorder) experience in a managed care and or in a Psychiatric Hospital Inpatient and/or Outpatient experience with both case and utilization management., • One-year HARP experience preferred., • Field based Case Management Experience within the Integrated Collaborative Care Model Approach, • Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease, Pharmacy, Psyckes, E-Paces, HCS (UAS) MAPP, CORE/HCBS, Microsoft Teams Video knowledge, • Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis., • Previous history of conducting home visits to members as well as assessing them bedside during an inpatient hospitalization or at their long-term Substance Abuse Residential setting., • Medical Background & Bilingual preferred., • Previous Quality Management liaison experience with hospitals and other large volume providers to address cost. as well as HEDIS/QARR quality performance, preferred. Licensure and/or Certification Required: • A valid license and current registration to practice as a Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), Licensed Master Social Worker (LMSW), or Licensed Clinical Social Worker (LCSW) issued by the New York State Education Department (NYSED) is required. Professional Competencies • Integrity and Trust, • Teamwork and Problem-Solving Attitude, • Customer Service Member FIRST Focus, • Superior Technical Computer skills (Microsoft Office, DCMS, Teams Video Application), • Clear and Concise Written/Oral Communications, • Exceptional Organizational and Communication Skills. #LI-Field #MPH50

Machine Learning Engineer 4 - Manager IC\n \n \n Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you’ll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. \n \n As part of the Enterprise ML Platform team, you will build and evolve the high-throughput, multi-tenant training platform that powers model workflows across Capital One—ranging from classical ML to GenAI fine-tuning and distributed computing with Ray, Spark, and Dask. Owning the Kubeflow Pipelines v2 application layer on Amazon EKS, the team develops internal Python and Go SDKs, custom Kubernetes operators, and developer tooling that abstract complex infrastructure for critical, regulated workloads. In this role, you will integrate agentic AI into modern engineering lifecycles and contribute directly to upstream open-source Kubeflow, balancing fast-paced feature delivery with enterprise-grade platform stability and security. \n What You’ll Do: \n\n • The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following:\n, • Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams\n, • Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation)\n, • Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment \n, • Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications\n, • Retrain, maintain, and monitor models in production\n, • Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale\n, • Construct optimized data pipelines to feed ML models\n, • Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code \n, • Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI\n, • Use programming languages like Python, Scala, or Java\n\n \n Basic Qualifications: \n\n • Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)\n, • At least 4 years of experience programming with Python, Java, Golang, or C++\n, • At least 4 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn)\n, • At least 4 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI or Machine Learning data\n, • At least 2 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized Machine Learning software systems\n\n \n Preferred Qualifications: \n\n • Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field\n, • 3+ years designing, training, optimizing, and evaluating modern ML models across architectures (e.g., Transformers, CNNs, RNNs) and paradigms (supervised, unsupervised, reinforcement learning), including loss design, hyperparameter tuning, and diagnostic debugging.\n, • 3+ years architecting and scaling distributed, end-to-end ML systems, from production-ready training/evaluation data pipelines to algorithm and infrastructure optimization.\n, • 3+ years managing ML workloads using Docker, Kubernetes, and pipeline orchestration tools (e.g., Kubeflow is a strong plus).\n, • 3+ years applying modern software best practices (CI/CD, version control, automated testing, code reviews) and deploying resilient systems with progressive rollout strategies (blue/green, canary/one-box), monitoring, alerting, and incident response planning.\n, • 1+ years of experience as a technical lead developing ML solutions using industry best practices, patterns, and automation \n, • Authored/co-authored a paper on a ML technique, model, or proof of concept\n\n \n At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer). \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $197,300 - $225,100 for Machine Learning Engineer 4\n \n New York, NY: $215,200 - $245,600 for Machine Learning Engineer 4\n \n San Jose, CA: $215,200 - $245,600 for Machine Learning Engineer 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Territory: Newark / Jersey City, NJ - Neuroscience - Psychiatry Target cities for the territory are Newark / Jersey City - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Bergen County, Passaic and Essex Counties, Hudson River, Newark, Elizabeth, and Bayonne. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! As a Neuroscience Account Manager, you lead the promotion of our psychiatry portfolio to Psychiatrist and Institutional Accounts such as community mental health centers and hospitals, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Neuroscience Account Managers are adept at executing against the toughest commercialization challenges in today’s rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. REQUIRED EDUCATION, EXPERIENCE and SKILLS: • Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university, • 4+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience, • Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually, • Self-starter, with a strong work ethic and outstanding communication skills, • Demonstrated skills at building and maintaining professional relationships with key customers, office staff and others in the customer influence network, • Must be computer literate with proficiency in Microsoft Office software, • Must live within 40 miles of territory boundaries, • Driving is an essential duty of this job; must have a valid driver’s license in good standing., • Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck PREFERRED EDUCATION, EXPERIENCE AND SKILLS: • Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder, • Documented successful sales performance, • Ownership and accountability for the development and execution of fully integrated account plans, • Strong analytical background, and experience using sales data reporting tools to identify trends, • Experience in calling on customers at a variety of call points, including offices, community mental health centers and hospitals, • Sales experience with buy & bill/injectable products, • Experience in product launches, • Previous experience working with alliance partners (i.e., co-promotions), • Strong leadership through participation in committees, job rotations, panels and related activities TRAVEL: • Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is specifically for those potential hires who will work or reside in New York–New Jersey metro area, if selected for this role, and may vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $135,000 - $165,000 and eligibility for a sales incentive target of $40,500. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our _. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the _. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the _. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in _.

Job Description The handyman role is to manage day-to-day building maintenance · Maintenance the building in top shape thru maintenance and inspections. · Responsible to create and implement proper schedules and checklists for preventative maintenance. · Coordinate with contractors to or repair crews for work that is outsourced. · Make sure that all work is properly completed on daily basis. · Complete and update status of all work Orders thru work order System · If the work order cannot be completed, update notes on work order software. · Maintains fresh paint on interior of the building. · Create compliance check log. · Maintains inspection logs for sprinkler systems, fire extinguishers. Elevators, and other building systems as required by city, state and federal law. · Conducts regular preventative maintenance on items throughout the interior and exterior of the building. · Create log for the above requirements. · Performs regular inspections of all common areas. · Keeps entrances, walkways and stairways clear of ice, snow, and debris · Be Disaster Ready - Take actions to deal with the results of delays, bad weather, or emergencies. · Inspect vacant units prepare them for rental. · Obtain and document all inspections and ensure quality of work prior to each inspection. · Maintain jobsite safety, health, and cleanliness · Verify all work is done in a good workmanship level. · Ensure project documentation and reports are complete. · Minimum twice a year, the apartment HVAC filters must be cleaned and changed. · Quarterly must change common area filters in rooftop. · Other duties as assigned by property manager. · Maintain inventory of all tools and supplies, prepare purchase order for supplies and tools in a timely manner for approval. · Review cleaning crews work and efficiency. · Maintain Licenses/certificates and FDNY qualified person required for the building. · Are responsible for Answering all emergency calls at your designated location. · Tools need to be safe guarded, neat, and organized always · MUST always clock in and out, even when responding to an emergency · All Overtime requests must be reported and approved by building manger writing · Must leave your workstation ready in case another handyman has to come in for emergencies. Required Knowledge, Skills, and Abilities Must have strong problem-solving skills. Must have S12 or S13 Certification Has the ability to perform basic repairs in electrical, plumbing, and mechanical systems. Has the ability to paint, plaster sheetrock and carpentry work. Must have good communication and interpersonal skills. Must have superior customer service skills. Must be detail oriented and have good scheduling skills. Must be proficient at safely using tools associated with the job. Has knowledge of building codes and safety standards as set forth by the state and federal governments have a valid S-95 Fire safety Certificate Must have a valid driver’s license. Must be able to lift heavy items. Must be able to maneuver in small spaces. Must be able to kneel and crouch or climb tall ladders. Work Environment Must be able to deal effectively with unruly or unhappy tenants. Must be able to work in dirty, hot, cramped and otherwise uncomfortable areas. \nCompany Description If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted. If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job DescriptionDescriptionArtheon is a trusted engineering and consulting firm offering services that rival large organizations while maintaining the personalized client relationships of a boutique firm. With expertise spanning civil/site engineering, environmental permitting, transportation infrastructure, construction management, and advanced surveying technologies, we are committed to delivering high-quality, timely solutions to local, state, and federal clients. We are seeking a motivated and detail-oriented Instrument Technician to join our Surveying and Geomatics team. The Instrument Technician will support field survey operations on a variety of transportation, infrastructure, construction, municipal, and land development projects. This position is responsible for assisting the Survey Crew Chief with field measurements, operating and maintaining surveying instruments, collecting accurate field data, setting survey points, and performing general field surveying activities. The ideal candidate is comfortable working outdoors, has an interest in surveying and geomatics, and is eager to develop their technical skills and advance within the surveying profession. Responsibilities • Assist the Survey Crew Chief with daily field surveying operations., • Set up, operate, and maintain surveying equipment including:, • Robotic total stations, • Conventional total stations, • GPS/GNSS equipment, • Data collectors, • Levels and other surveying instruments, • Perform field measurements and collect accurate survey data., • Assist with establishing horizontal and vertical control points., • Perform construction layout and stakeout activities., • Assist with boundary, topographic, utility, roadway, and infrastructure surveys., • Locate and identify existing utilities, structures, property features, roadways, drainage systems, and other physical improvements., • Assist with construction staking for roads, utilities, structures, drainage, and other infrastructure improvements., • Maintain accurate field notes, sketches, measurements, and electronic data., • Download, organize, and transfer field data for use by survey technicians, surveyors, and project managers., • Assist with instrument calibration, equipment checks, and routine maintenance., • Verify equipment is properly functioning and report issues to the Party Chief or Survey Manager., • Follow established survey procedures, project specifications, and quality-control standards., • Maintain a safe work environment and comply with company and project-specific safety requirements., • Work effectively as part of a survey crew and communicate field conditions to supervisors and project staff., • Perform other duties as assigned. Qualifications • High school diploma or equivalent., • 1+ year of experience working in surveying, construction layout, engineering field work, or a related discipline preferred., • Ability to learn and operate surveying instruments and electronic data collectors., • Strong attention to detail and commitment to accurate field measurements., • Ability to read and understand basic construction plans and survey drawings., • Ability to work outdoors in varying weather and terrain conditions., • Ability to safely lift and carry surveying equipment and materials., • Valid driver's license and reliable transportation., • Strong communication and teamwork skills., • Experience operating Trimble, Leica, Topcon, or similar surveying equipment., • Experience with robotic total stations and/or GPS/GNSS equipment., • Experience with construction staking or layout., • Experience with transportation, roadway, utility, or municipal infrastructure projects., • Familiarity with AutoCAD, Civil 3D, Trimble Business Center, or other survey/geomatics software., • Surveying or Geomatics coursework or degree., • OSHA-10 or other applicable safety training., • Interest in pursuing a career progression toward Party Chief, Survey Technician, or Land Surveyor., • Ability to work outdoors for extended periods., • Ability to walk and work over uneven terrain, construction sites, roadways, and other active project areas., • Ability to lift and carry survey equipment weighing approximately 50 pounds., • Ability to stand, walk, bend, kneel, and work around construction equipment and active infrastructure., • Ability to work occasional early mornings, evenings, weekends, or extended hours based on project requirements. BenefitsThe base salary range for this role is indicated in the posting. This range reflects the company’s good faith estimate of the compensation for this position at the time of posting. Final compensation will be determined based on factors such as experience, skills, qualifications, internal equity, and geographic location. Artheon offers a competitive compensation package including medical, prescription, dental and vision coverage, 401(k) retirement plan with employer match, educational assistance program and paid time off/parental leave.

Job Description The Service Technician is accountable for troubleshooting malfunctioning or disabled automated, anti-vehicular barrier and bollard equipment to determine root cause of malfunction or failure and taken appropriate action to return the equipment to operational condition. The Service Technician is accountable for performing preventative maintenance procedures on same equipment as detailed by the original equipment manufacturer. The Service Technician is accountable for providing oversight of equipment installations and commissioning same equipment for proper initial customer utilization Essential Accountabilities: • Troubleshoot to root cause and repair customer’s barrier, gate and bollard equipment to ensure product performs as intended on a reliable basis utilizing only approved replacement parts, • Perform detailed and comprehensive preventative maintenance procedures on customer’s barrier, gate and bollard equipment as recommended by original equipment manufacturers, • Complete all preventative maintenance checklists, service tickets and time sheets completely and accurately; forward to office, administrative staff within 24 hours of performance of work, • Provide detailed estimates of required repairs when requested by customer representative to facilitate expense approval process, • Provide comprehensive and detailed assessment to Service Manager and Sales Manager of equipment that has reached end of life and should be replaced; provide similar feedback to customer representatives and notate on service tickets, • Oversight of an equipment installation ensuring all requirements of drawings and specifications have been met and/or satisfied, • Commissioning of equipment and systems provides end user with the intended functionality to control access to their site as designed Essential Responsibilities: • Receive and Respond to Requests Equipment Maintenance and Repair, • Arrive at Service Office every day in preparation for day’s assignment unless directed otherwise, • Turn-in previous days paperwork including service tickets, timesheets and parts request forms and replace components, • Engage Service Manager, Service Coordinator or Lead Technician for review of day’s service call-outs and scheduled PMs, • Advise leadership of any gaps in capabilities due to parts or equipment required for specific call-outs or PMs, • Ensure assignments include point-of-contact, POC, for given facility, • Load up service vehicle with any required parts or resources not already on hand in service vehicle, • Proceed to customer site, • On call requirement for emergency repairs (rotation schedule is set up between the technicians for emergency repairs that are requested on weekdays after regular schedule hours and/or during weekends), • Initiate Customer Engagement, • Upon arrival on site ensure adequate, legal parking is provided or advise customer and office of inadequate parking, • Make initial contact with provided POC or their agent, • Confirm nature of service call, equipment detailed in call-out and working restrictions/times with POC, • Proceed to equipment site(s), • Execute Service or Repair Procedures, • Assess equipment behavior for repair needs or prepare fresh copy of PM checklist, • Effect repairs or perform preventative maintenance procedures, • Fill out PM checklists as procedures are executed, • Review all basic equipment functions to ensure equipment is returned to customer control in proper working order, • Make list of additional needs if required parts or tools/resources are not available and second call is required, • Complete Paperwork and re-engage POC, • Complete service ticket and/or ensure PM checklists are properly completed, • Review executed activities via paperwork with POC, • Gain POC signature on Service Ticket and legible printout of POC name, • Leave copy with POC or advise POC when copy will be forwarded, • Provide Oversight and Commissioning at a New Equipment Installation, • Ensure third party partners, suppliers or contractors have installed equipment per drawings and specifications., • Identify and communicate in installation details that are not per same drawings and specifications to third parties and leadership staff, • Commission new equipment installation via verification of all system functionality and designed and specified via site specific sequencing and execution parameters, • Report any details of functionality that does not conform to site specific requirements to Engineering and Leadership personnel, • Validate corrective action rectifies shortfall previously communicated Key Performance Parameters and Metrics: • Execute service calls in timely manner in line with existing labor standards, • Turn in all paperwork within 24 hours of performance of work without exception, • Advise Service Leadership of possible improvements to products, processes or work procedures, • Provide feedback to Service and Sales Leadership of possible equipment replacements, • Installation oversight effectively guarantees conformance to all drawings and specifications, • Equipment commissioning demonstrates comprehensive equipment conformance to intended sequencing, • Required Knowledge, Skills, and Abilities:, • Must be able to troubleshoot and repair hydraulic and electromechanical equipment including electric and electronic controls, • Must have baseline understand of electrical principals such as Ohm’s Law and how motors function, • Must have baseline understanding hydraulic principals such as force multiplication, pressure, volume and cavitation, as well as, how pumps, valves and accumulators function, • Must understand basic operating principals of programmable logic controllers and variable frequency drives; must be able to revise functional parameters of variable frequency drives, • Must have basic understanding of how vehicle detection loops function and how to troubleshoot loop/loop detector failures, • Must have good verbal skills and be able to interface directly with customers to explain basic equipment function, repair and maintenance procedures and a sequence of operation, • Must have good written communication skills to complete necessary paperwork for business execution including timesheets, service tickets and parts request forms; handwriting must be legible, • Must be able to utilize basic computer and tablet software for equipment interfacing and paperwork in lieu of hand written pieces, • Must be able to lift 50 lbs. or more repeatedly, • Mus be able to work out of doors year round Education/Experience: • High School Diploma, • Minimum 3-5 years field service experience in electrical, hydraulic or mechanical machine repair, • Computer training preferred, • Electrical training/PLC/VFD training preferred, • Previous experience reading and interpreting civil and electrical drawings to confirm proper conformance Traits/Competencies required • Good Communication Skills, • Self-motivated and able to manage time, • Attention to detail, • Troubleshooting skills/fault isolation and identification, • Moderate Electrical Aptitude, • Moderate Mechanical Aptitude, • Moderate Hydraulic Aptitude, • Basic Civil Engineering Aptitude, • Competency reading basic civil and electrical drawings and validating conformance Job Location Kearny, NJ

Job Description Technical Sales & Customer Service • Act as the primary technical expert on the counter for plumbing, heating, HVAC, and boiler systems, • Assist customers and tradespeople in identifying parts, diagnosing issues, and selecting the correct products for their applications, • Take orders over the counter, answer product questions, and manage customer payments, • Provide prompt, helpful, and professional service to every customer Troubleshooting • Diagnose and troubleshoot plumbing, heating, HVAC, and boiler problems brought in by contractors and homeowners, • Interpret fault codes, error messages, and system symptoms across a variety of manufacturers, • Guide customers clearly and patiently through troubleshooting steps, including non-professionals, • Apply safety knowledge and know when to refer work to a licensed professional Leadership & Team Development • Mentor and support junior counter sales associates in developing product knowledge and customer service skills, • Stay current on new products, manufacturer updates, and industry codes; share knowledge with the team, • Collaborate with the General Manager on inventory needs and customer product feedback, • Assist with receiving and organizing inventory as needed Requirements Qualifications • 5+ years of experience in plumbing, heating, HVAC, or a related trade (field or counter experience accepted), • Demonstrated knowledge of plumbing systems, fittings, fixtures, valves, and pipe materials (copper, PVC, PEX, CPVC, cast iron), • Comprehensive knowledge of hot water and steam boiler systems, components, and controls, • Working knowledge of HVAC systems including forced air furnaces, central A/C, heat pumps, and mini-split systems, • Proven troubleshooting skills across plumbing, heating, HVAC, and boiler systems, • Strong communication skills; ability to explain technical concepts clearly to any audience, • Reliable, dependable, and team-oriented with a strong work ethic, • Comfortable using point-of-sale and inventory management software, • Must be able to keep up with a fast-paced workload Preferred • Prior counter sales or wholesale distribution experience, • Leadership or mentoring experience, • Trade license or certification (plumbing, HVAC, or related), • Familiarity with hydronic heating systems including radiant floor and baseboard applications Work Environment & Physical Requirements • On-site position at our East Orange, NJ store location, • Fast-paced retail and wholesale environment with a community feel, • Frequent standing, walking, and customer interaction throughout the shift, • Ability to lift and carry up to 50 pounds occasionally, • Overtime required; schedule may vary based on business needs Benefits • Competitive salary of $28–$38/hour based on experience, • Robust health benefits, • Vision insurance, • Dental insurance, • Paid vacation and sick time, • 401k program, • Growth and leadership opportunities, • Training available, • Company SWAG!, • Annual holiday party, • Free snacks available for employees!

Job Description Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com. Overview Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! We are seeking a highly motivated and customer-focused Residential Property Handyperson to join our vibrant team and contribute to the overall maintenance, satisfaction and well-being of our residents. The ideal candidate will be proficient in a variety of repair and maintenance tasks, contributing to the overall well-being of the property and ensuring a safe and comfortable environment for residents. Essential Functions • Perform routine maintenance and repairs on residential units, including plumbing, electrical, HVAC, appliance repair, and carpentry tasks., • Address minor HVAC issues, Inspect, troubleshoot, and repair household appliances to ensure functionality and safety and collaborate with specialized technicians for major repairs. Coordinate with vendors for appliance replacements when necessary., • Paint and complete drywall repairs to maintain a fresh and appealing appearance throughout the property., • Repair and replace flooring materials as needed, ensuring a safe and aesthetically pleasing environment., • Perform routine maintenance on units in preparation of apartment turns, and maintain maintenance shop, including related inventory of supplies., • Conduct regular safety inspections, identifying and addressing potential hazards promptly., • Be available for on-call duties and respond to emergency maintenance requests outside regular working hours., • Comply with workplace safety and OSHA regulations., • Must be present on-site and be able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors., • Ability to ascend and descend stairs, as well as positioning oneself in small spaces for building inspections and maintenance repairs and lifting and moving large or heavy objects in excess of 50 pounds., • Must be comfortable with exposure to varying environmental climates and circumstances., • Ability to perform the essential duties and responsibilities of the position in residential environments where domestic pets are routinely present. Employees are required to work in common areas, lobby areas, building offices, amenity spaces, and occupied residential apartments where pets may be present while carrying out the responsibilities of their position. Depending on the role, these responsibilities can include responding to resident requests and work orders; providing concierge and resident services; entering apartments; conducting inspections; performing maintenance, repairs, and other handyperson duties; managing building operations; supervising or coordinating building staff, vendors, and contractors; responding to emergencies; and performing other resident management and property-related responsibilities. The ability to perform the essential functions of the position in areas where domestic pets are present, including occupied residential apartments, is an essential requirement of employment for positions requiring such work., • Position may be required to perform duties outside their normal responsibilities as needed. Qualifications • High School diploma or equivalent and / or previous experience in a handyman capacity is preferred., • Knowledge of safety protocols, building codes and utilization of related machinery and tools is required., • Strong problem-solving skills and attention to detail., • Currently possesses EPA 608 Universal technical certification, S12, S13, S95, P99 or capable of obtaining the required certifications., • Proficient in computer operations, particularly skilled in using Microsoft Office and Yardi software., • Work authorization (required)Hourly rate: $33.6508 Powered by JazzHR pZT7IcwHsF

Job Description Brooklyn, NY | Full-Time | In Person Pay: Starting at $19.00-$20.00/hour Schedule: 4 days per week (Monday–Friday range) Pay Frequency: Weekly About the Role: The Delivery Technician represents the Commonwealth Joe brand to our key clients through the delivery of Nitro Cold Brew to wholesale and office accounts throughout the New York City area. This individual will also perform service and repairs to Nitro Cold Brew kegerators and work closely with the Logistics Manager to ensure deliveries and work orders are completed safely, efficiently, and with the highest level of service. We’re a fast-paced, collaborative, coffee-centric startup offering the potential for professional growth and development. About You: • You enjoy working with people and build positive, professional relationships through excellent customer service., • You are interested in learning and receiving hands-on training in kegerator operations., • You thrive in a flexible work culture and are willing to work safely and efficiently in a fast-paced environment., • You hold a valid driver’s license for at least 2 years (ability to drive manual preferred)., • You are punctual, reliable, and communicate clearly with fellow staff and supervisors.Minimum Requirements:, • Ability to lift 50 lbs regularly and up to 150+ lbs to waist height, • Comfortable physically loading and unloading vehicles, • Valid driver’s license (Non-CDL position), • Previous experience consistently driving 16 ft–26 ft box trucks (or similar), • Experience with hand trucks, pallet jacks, delivery routes, and basic warehousing practices, • Previous technician and/or mechanical experience, • Comfortable using basic tools and hardware, • Experience with handheld delivery software and smartphone functionalityEssential Functions:, • Ensure product quality meets Commonwealth Joe standards, • Diagnose, repair, and replace key parts of kegerators as needed, • Maintain accurate transportation logs for every shift, • Submit orders for replacement parts and suggest improvements, • Respond to and route customer questions and concerns, • Assist the Logistics Director with innovation strategies and improving delivery and service SOPs Trucking Route: Local Warehouse Location: Brooklyn, NY Benefits: • Health insurance (for employees consistently working 30+ hours per week), • Dental insurance, • Vision insurance, • Paid time off, • 401K, • Voluntary benefits (short-term disability, accident insurance, life insurance), • Free coffee, • Weekly payAbout Commonwealth Joe: Commonwealth Joe Coffee Roasters (CWJ) is a DMV-based coffee company delivering award-winning cold brew where people work, live, and play. We operate a flagship café in Arlington, VA, a roastery and brewery in Beltsville, MD, and a remote corporate team supporting our cold brew on tap program nationwide. Proudly the #1 cold brew company sold in kegs, CWJ serves more than 500,000 coffee enthusiasts across 25 states. Our commitment to craftsmanship and community has made our cold brew a staple in workplaces and homes alike. At Commonwealth Joe, we believe in making amazing coffee approachable and accessible to all. We are a group of passionate coffee lovers with diverse backgrounds and interests, united by our commitment to living out Commonwealth Joe’s company values in every interaction with each other, our customers, and our community. Powered by JazzHR nCzb64mcX4

Job Description With headquarters on Long Island, come see why Long Island Business News honored LDI Connect with an award that recognizes our commitment to a high performing- yet people-centered workplace culture. Our other offices in CT, NYC (right in Time Square), NJ and LA share the same commitment! LDI Connect is a high-performing technology services company with a proven track record of creating rewarding careers. We do it all - from commercial security solutions, document management, managed IT services, hosted/cloud services, phone systems, and professional audio/video systems, AI and even copiers, printers, with a full line of production equipment Are you mechanically inclined, love working with your hands and would enjoy being on the road instead of behind a desk? Our team of Field Service Technicians is expanding, and we are looking for talent eager to learn! This role will require traveling throughout New York, specifically around the Brooklyn area. As a Field Service Technician Trainee at LDI Connect, you will learn how to effectively repair, trouble shoot and diagnose failures, along with performing other assigned activities. ESSENTIAL FUNCTIONS: • Follow a planned maintenance schedule to insure all equipment operates within manufacturer specifications., • Maintain, repair and trouble shoot our variety of networked office systems., • Perform quality assurance/ preventative maintenance calls at manufacturer recommended intervals or as required based on volume and applications., • Respond to and resolve all emergency service calls., • Maintain personal inventory and car stock., • Maintain an electronic file of all work performed, dated with appropriate meter readings and applicable comments., • Plan Service work at the beginning of the day, reviewing open service calls and prioritizing them by importance and complaints, • Maintain an inventory of commonly used and consumable spare parts., • Effectively communicate with customers any unresolved service calls and the course of action necessary to complete such calls., • Report all problems, concerns and issues immediately to the Service Manager., • All emergency service calls will be responded to in 4 hours or less (exceptions apply)., • QA/ PM planning will be scheduled to have the least impact on our customers’ operation., • All equipment will operate at a minimum 95% uptime as measured quarterly and by industry standards., • Spare parts inventory will be replenished as needed but not less than one time per week., • All necessary documentation will be clear, complete, accurate and on time., • Excellent customer service skills, ability to think and work independently., • Additional responsibilities/functions may be added, changed or removed based on the development and future requirements of this position.QUALIFICATIONS:, • Excellent customer service skills, ability to think and work independently., • Hardware and software trouble shooting ability., • Valid driver’s license and reliable transportation required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and depth perception. The typical hourly range for this role is between $19.00 and $20.00. The offered hourly rate will depend on experience and/or education. LDI Connect and affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR Ea9rlq3HCX

AI Engineer 5 (Gen AI SDK: Agentic AI, Guardrails, Evaluation)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Sr. Manager, AI Engineer (Gen AI Platform Services: Agentic AI, Guardrails, Evaluation)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • \n Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One \n • \n Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. \n • \n Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more \n • \n Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems \n • \n Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One \n • \n Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI \n • \n Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts \n • \n Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems \n • \n Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle \n\n \n The Ideal Candidate: \n\n • \n You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good \n • \n Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production \n • \n You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example \n • \n You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven \n • \n You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss \n • \n You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown \n\n \n Basic Qualifications: \n\n • \n Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies \n • \n At least 1 year of people leadership experience \n\n \n Preferred Qualifications: \n\n • \n 3 years of experience managing and leading an engineering team \n • \n 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) \n • \n Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang \n • \n Experience in building agentic AI systems and agentic workflows \n • \n Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production \n • \n Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers \n • \n Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery \n • \n Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance \n • \n Track record mentoring engineers/scientists to productize prototypes and meet production SLOs \n • \n Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) \n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description 71 Visuals is looking for an experienced, highly organized Installation Manager to oversee the day-to-day execution of our installation projects. This is a hands-on management position for someone who is comfortable coordinating multiple projects, managing internal installers and subcontractors, solving problems in the field, and keeping installation schedules and budgets on track. The ideal candidate is a strong communicator and natural problem solver who can anticipate issues before they become problems. Every day will be a little different, so we're looking for someone who can prioritize, make decisions, and keep projects moving. Key Responsibilities • Manage the daily installation schedule and coordinate manpower across multiple projects., • Communicate project requirements, schedules, changes, and expectations with our internal installation team., • Coordinate, schedule, and manage outside installation subcontractors., • Serve as the primary point of contact for installation projects requiring additional attention or troubleshooting., • Review upcoming projects to identify potential installation challenges before crews arrive onsite., • Perform field/site surveys, take measurements, document existing conditions, and provide accurate information back to our project management and production teams., • Review installation requirements and help determine the best approach, equipment, manpower, and timing for each project., • Manage installation project budgets and labor hours to ensure projects meet company expectations., • Monitor project progress and address issues that could impact schedule, quality, or profitability., • Find practical solutions when unexpected field conditions or installation challenges arise., • Coordinate installation logistics including equipment, access, deliveries, permits, subcontractors, and customer/site requirements., • Receive and coordinate courier or freight shipments when necessary., • Help kick off projects and ensure installers have the information, materials, drawings, tools, and expectations needed to be successful., • Communicate with Project Managers regarding installation status, field conditions, changes, and potential additional costs., • Document field changes, additional work, and conditions that may impact project scope or budget., • Maintain a safe, organized, professional installation operation., • Step into the field when necessary to support the team, troubleshoot an installation, perform a survey, or help keep a project moving. What We're Looking For • Strong organizational and scheduling skills., • Excellent communication skills with the ability to work effectively with installers, subcontractors, Project Managers, customers, vendors, and other departments., • Strong troubleshooting and problem-solving ability., • Ability to manage multiple active projects and changing priorities without losing track of details., • Comfortable making decisions and taking ownership of problems., • Good understanding of labor hours, project budgets, and job profitability., • Ability to read drawings, plans, measurements, and installation specifications., • Comfortable visiting construction sites and active installation locations., • Experience managing field crews, subcontractors, or construction-related projects., • Signage, graphics, construction, architectural products, millwork, exhibits, or similar industry experience is strongly preferred., • Valid driver's license and ability to travel to project sites as required., • Basic computer skills and the ability to work with scheduling and project management software. The Person Who Will Succeed in This Role You don't need someone standing over your shoulder telling you what to do next. You see an issue, take ownership of it, and work toward a solution. You're comfortable managing a schedule in the morning, talking with a subcontractor an hour later, performing a site survey in the afternoon, and helping troubleshoot an installation before the day is over. You understand that successful installations require planning, communication, accountability, and the ability to adapt when the unexpected happens. Most importantly, you take pride in seeing projects successfully completed. About 71 Visuals 71 Visuals is a full-service visual communications company providing custom signage, graphics, branded environments, fabrication, and installation services. Our projects require coordination between design, project management, production, fabrication, and installation. The Installation Manager plays a critical role in connecting those teams and ensuring the final product is successfully delivered and installed for our customers. Job Type: Full-Time Schedule: Monday–Friday, with flexibility for early mornings, evenings, overtime, or occasional off-hours installations when project schedules require it. Experience Preferred: Installation management, construction management, signage, graphics, architectural products, fabrication, or related field operations. \nCompany Description 71 Visuals has been in business since 1971. We are employee-focused and our team is the most important part of our success. Our expertise is in office interiors, retail displays, and event activations. Through our creative visual communication and unexpected signage approach, we achieve increased engagement with potential customers, employees, and the overall brand. It starts with solid designs from our design staff, who work closely with our production and installation team. Communication with the project management teams provides the very best in client services. 71 Visuals has been in business since 1971. We are employee-focused and our team is the most important part of our success. Our expertise is in office interiors, retail displays, and event activations. Through our creative visual communication and unexpected signage approach, we achieve increased engagement with potential customers, employees, and the overall brand. It starts with solid designs from our design staff, who work closely with our production and installation team. Communication with the project management teams provides the very best in client services.

Our client, a financial services firm, is hiring a Project Manager / Scrum Master to support a technology team delivering several core business programs, leading agile delivery across multiple teams and serving as the link between business users and technology. \n \n Responsibilities: \n\n • Manage multiple projects at once, from executive updates to day-to-day execution\n, • Develop and maintain project plans, timelines, and milestones, tracking scope, risks, issues, and dependencies\n, • Define sprints, keep team tickets organized, and facilitate Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives\n, • Partner with product owners and business analysts to refine the backlog and write clear acceptance criteria\n, • Serve as the coordination point for new user requests and stakeholders across business and technology groups\n, • Drive work through QA and UAT cycles and manage software go-lives, including cutover planning and post-launch support\n, • Coordinate with vendors, engineering, and DevOps on implementations, integrations, and releases\n, • Prepare status reports, executive presentations, process diagrams, and project documentation\n\n \n Requirements: \n\n • 5+ years of professional experience, including recent experience in financial services\n, • Experience in private equity, asset management, or alternative investments preferred\n, • Hands-on agile experience, including running sprints and facilitating Scrum ceremonies\n, • Solid knowledge of the SDLC, including QA and UAT cycles\n, • Experience leading software go-lives and working with engineering or DevOps teams\n, • Proven ability to manage multiple projects for a single team\n, • Background in business analysis before moving into project management is a plus\n, • Strong communication and presentation skills, with the ability to engage both executives and end users\n

Sr. Manager, AI Engineer\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One\n, • Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One\n, • Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI\n, • Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts\n, • Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems\n, • Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle \n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. \n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 1 year of people leadership experience\n\n \n Preferred Qualifications: \n\n • 3+ years of experience managing and leading an engineering team\n, • 6+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery\n, • Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance\n, • Track record mentoring engineers/scientists to productize prototypes and meet production SLOs\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

AI Engineer 5 (MLX, Agentic AI, Gen AI platform Services)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n \n What You’ll Do: \n \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n \n Basic Qualifications: \n \n \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n \n \n Preferred Qualifications: \n \n \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Technical Product Manager, Software & AI Agents (Core Platform) \n Location: Brooklyn, NY (5 Days Onsite) \n Compensation: $200K–$270K Base \n Company: $55M Seed-Funded AI & Robotics Startup \n \n About the Opportunity \n Shields Group Search is partnering with a well-funded, early-stage AI and robotics startup developing autonomous scientific laboratories that dramatically accelerate materials discovery. \n The company combines AI agents, machine learning, robotic automation, and physical experimentation to discover and validate new materials in weeks rather than years. Backed by $55M in seed funding, the team consists of approximately 47 engineers, ML researchers, and scientists. \n \n They're hiring a Technical Product Manager to own the core software, data infrastructure, and AI agent platform powering their autonomous research systems. This role reports directly to the Co-founder and President and offers significant ownership over foundational technical and product decisions. \n \n What You'll Do \n\n • Own the roadmap for the core software and AI platform, including build-versus-buy decisions and defining shared infrastructure versus individual capabilities.\n, • Define APIs, data infrastructure, workflow orchestration, experiment records, and integrations connecting agents, models, and robotic laboratories.\n, • Shape AI agent capabilities, including tool use, planning, execution, evaluation frameworks, reliability, and human-in-the-loop controls.\n, • Partner with ML researchers and scientists to connect model predictions, robotic experimentation, and real-world results into continuous learning loops.\n, • Own model-serving requirements, performance, observability, scalability, security, and data governance.\n, • Define how researchers and customers interact with the platform, inspect agent decisions, and consume results through APIs, reports, and data exports.\n, • Establish meaningful evaluation metrics that connect model and agent performance to real laboratory and customer outcomes.\n, • Work directly with engineers, scientists, and leadership to prioritize technical initiatives, resolve competing perspectives, and translate customer needs into product requirements.\n\n What We're Looking For \n\n • 5–7 years of product management experience, preferably at early-stage startups, with demonstrated 0-to-1 ownership.\n, • At least 1 year directly shipping AI agent or ML-powered products, ideally involving agentic systems, AI infrastructure, or technical platforms.\n, • Strong technical depth: Comfortable reading code, building lightweight prototypes, and discussing architecture, APIs, data pipelines, integrations, and engineering tradeoffs.\n, • AI reliability expertise: Understands agent evaluations, grounding, tool failures, model limitations, and human-in-the-loop workflows.\n, • Technical product judgment: Able to connect model benchmarks to real-world outcomes and independently make architectural, prioritization, and build-versus-buy decisions.\n, • Cross-functional leadership: Comfortable working directly with engineers, ML researchers, and scientists, challenging assumptions, and building alignment without formal authority.\n, • Startup mindset: Scrappy, self-directed, low-ego, and comfortable building products and processes from scratch.\n\n Particularly Interesting Backgrounds \n\n • AI agents, LLM applications, ML infrastructure, MLOps, and developer platforms.\n, • Robotics, autonomous systems, defense technology, and laboratory automation.\n, • Scientific software, materials science, chemistry, physics-based simulations, and computational research.\n, • Bayesian optimization, active learning, and closed-loop experimentation.\n, • Technical founders, former engineers, or startup PMs with technical degrees and enterprise AI experience.\n\n Compensation & Details \n\n • Base Salary: $200K–$270K\n, • Location: Brooklyn Navy Yard, NYC — 5 days onsite\n, • Funding: $55M Seed\n, • Reporting To: Co-founder and President\n, • Visa: O-1 sponsorship available; TN accepted. H-1B eligibility unconfirmed.\n\n \n Apply \n If you're a hands-on technical Product Manager who enjoys building AI-native products, working closely with exceptional engineers and researchers, and tackling complex 0-to-1 challenges, we'd love to connect.

AI Engineer 5\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: • 12+ years' experience with software development, design, and architecture, • Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred)., • 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions, • 8+ years' experience in Agile practices, building software in an enterprise environment., • ServiceNow Certified Implementation Specialist and Certified Application Developer certifications., • Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules., • Strong expertise in ServiceNow scripting, workflows, and integrations., • Deep enterprise architecture experience, including technical, business, security, and data architecture, • The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results., • Strong capability & ability to drive stakeholder & relationship management with all partners, • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist., • Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps)., • Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements., • Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: • Proven ability to work cross-functionally with teams to deliver successful projects., • Excellent problem-solving skills and ability to think critically., • Strong written and verbal communication skills and client facing skills., • Strong organizational skills with the ability to multitask and prioritize multiple priorities., • Work independently with minimal direction., • Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

AI Engineer 5 (FM Hosting, LLM Inference)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Summit Residential is seeking an experienced Senior Property Manager to oversee daily operations of its NYC multifamily residential portfolio, consisting primarily of rent-stabilized properties. \n \n This individual will lead property managers and field managers, oversee third-party management companies, enforce operational policies and procedures, and ensure the portfolio is maintained in compliance with NYC housing regulations. \n \n Key Responsibilities \n\n • Portfolio Leadership: Direct and supervise property managers and field managers, establish performance expectations, and ensure accountability across daily operations.\n, • Building Operations: Oversee maintenance, building systems, boilers, heating and hot water, elevators, emergency response, and preventive maintenance programs.\n, • Compliance: Oversee HPD, DOB, DHCR, AEP, violations, inspections, and regulatory compliance, ensuring timely corrective action and resolution. Oversee capital improvements, major building repairs, construction projects, environmental remediation and abatement, including lead, asbestos, and mold.\n, • Policies & Procedures: Implement and enforce company operating procedures, service standards, reporting requirements, and internal controls.\n, • Financial Oversight: Monitor operating expenses, vendor performance, repair proposals, purchase orders, and capital expenditures.\n, • Team & Vendor Management: Oversee internal staff, third-party property management companies, contractors, and service providers to ensure operational efficiency and timely execution.\n, • Stakeholder Relations: Represent the company in meetings with tenant associations, elected officials, city agencies, and community representatives.\n, • Reporting & Accountability: Evaluate portfolio performance, identify operational deficiencies, implement corrective action plans, and provide regular reporting to the Director of Operations.\n\n \n Required Qualifications \n\n • Minimum 10 years of NYC multifamily property management experience, preferably within rent-stabilized portfolios.\n, • Minimum 5 years of direct staff management and leadership experience.\n, • Strong technical knowledge of boilers, elevators, building maintenance, capital improvements, and environmental abatement.\n, • Comprehensive understanding of NYC housing regulations, HPD, DOB, DHCR, and building compliance requirements.\n, • Demonstrated ability to manage large residential portfolios, supervise teams, and enforce operational standards.\n, • Experience managing budgets, vendors, capital projects, and regulatory inspections.\n, • Strong communication, organizational, leadership, and problem-solving skills.\n, • Experience with Yardi and property management software preferred.\n\n \n Ideal Candidate \n A hands-on, results-driven leader with strong technical and regulatory expertise who can independently oversee portfolio operations, manage teams effectively, enforce accountability, and proactively resolve operational challenges.

MD Squared Property Group is a leader in providing top tier property management services, specializing in managing both rental and condominium buildings throughout New York. We pride ourselves on our hands-on, responsive approach and our commitment to building strong relationships with clients and tenants. Many years of experience has shown us that we do more than manage properties; we manage communities — we treat the properties we manage as if they were our own. We are searching for an experienced property manager who can help them (and us) thrive. \n \n Property Manager \n The ideal candidate will be an experienced property manager who shares our values. This person will be assigned several properties, which will require time for site visits and meetings. In addition to managing the day-to-day operations of each property, the property manager will negotiate with vendors, work with the leasing department, oversee maintenance, and attend board meetings. If you thrive in fast pace environments, we want to talk to you. \n \n Hiring for a rental portfolio. \n Must have residential property management experience. \n \n Objectives of this Role \n\n • Forge relationships with property owners, boards of directors, contractors, and building occupants, executing proactive oversight, maintenance, and problem prevention\n, • Work with accounting, revenue control, leasing, and tax departments, and various other professionals in effectively resolving tenant issues, disputes, and contracts\n, • Understand and maintain building systems by contracting for repairs and service, in order to competently prepare specifications and competitively bid on large maintenance projects and service agreements; review alternation agreements\n, • Manage annual budgets, schedule expenses, initiate corrective measures, and prepare reports by collecting, analyzing, and summarizing data\n, • Provide timely and effective service and accessibility while complying with federal, state, and local regulations\n\n \n Daily and Monthly Responsibilities \n\n • Perform regular site visits, monitoring all on-going maintenance/construction projects performed by external contractors, including current required insurance certificates\n, • Manage daily property requirements and maintain long-range capital improvements planning through regular inspections of property for damage, contractor effectiveness, and areas of improvement\n, • Work cooperatively with vendors and contractors, with tenant coordination, to expedite the completion of work, and prepare the team to respond in emergency and crisis situations\n, • Manage and plan property operating budgets, controlling property income and expenses, and complete required reports including weekly, monthly, quarterly leasing, variance, and capital reporting\n, • On the condo/co-op side, attend board meetings and present routine reports, including activity reports, variance reports, property inspections, roof inspections, and lighting reports\n\n \n Skills and Qualifications \n\n • Knowledge of state and federal property regulations\n, • Stress-management, time-management, and problem-solving skills\n, • Thorough understanding of creating and maintaining budgets\n, • Ability to travel and work an unpredictable schedule\n, • Strong verbal and written communication skills\n, • Residential (rentals) experience is a must\n\n \n Preferred Qualifications \n\n • Bachelor’s degree preferred\n, • Proficient computer skills, including property management software\n, • Established relationships with contractors and service providers\n, • Negotiation and conflict-management skills\n\n \n What we offer: \n\n • Challenging the status quo of how we manage properties includes changing the way we hire and develop our managers and staff.\n, • As a full time team member you will have access to full comprehensive benefits, including but not limited to, health, dental, vision, life and disability plans.\n, • You will also be eligible for paid vacation, 11 paid federal holidays, sick pay, a retirement contribution with a company match and other employee related discounts for services.\n\n \n Compensation range is based on relevant prior experience and complexity of portfolio. \n

Job Description C2H / 42-45hr / Queens, NY / Must Have CompTIA A+ We are seeking a highly skilled Tier 2 level Helpdesk Technician to provide technical support and customer service to our staff members. The ideal candidate will have excellent interpersonal, oral, technical, and written communication skills, as well as the ability to extract information from end-users to resolve network, server, and computer-related hardware/software issues. Reporting to the Help Desk Manager, under general supervision, the Network Support Specialist will be responsible for but not limited to: • Provide technical support for Windows, Mac OS, iOS, and Android OS, scanners, local and network devices, web, and IP cameras, tablets, printers, Bluetooth devices and more., • Provide technical support for Virtual PCs, including 10zig workstations connected to Citrix and/or other virtual platforms., • Create, modify, & close tickets as required using Jira for problem/issue tracking., • Create documentation for guidance on break/fix issues using confluence., • Interact, troubleshoot, and navigate within a network and server environment., • Escalate tickets to System and Network Administrators as needed., • Provide support and training for Microsoft Office O365 Suite including Word, Excel, Outlook email, calendaring, and delegation., • Provide Support for Hardware and Software Installation, Maintenance and Licensing., • Provide support for Maas360 (MDM) via IOS, Android mobile device Management., • Maintain Security Protections against vulnerabilities via Microsoft patching, application, and firmware updates. Requirements • CompTIA A+ certification Required; other Microsoft or equivalent certifications a plus., • 2-4 years of experience providing hands-on technical support required., • Proficient in supporting Microsoft Office products (Word, Excel, Outlook), Microsoft O365 including calendaring and delegation and Adobe Acrobat Required., • Experience with and knowledge of the command line interface (CMD) for Windows operating systems required., • Comfortable working with remote support tools to resolve customer issues required., • Experienced with working in industry standard practices for implementing technology support, issue tracking via ticketing, hardware maintenance and security policies required., • Proficient with local and network connected scan and printer devices, as well as other peripherals., • Experience supporting a Mobile Device Management (MDM) solution and working with and knowledge of settings for Apple and Android smartphones required., • Strong written and verbal communication skills with the ability to translate technical concepts to a non-technical audience required., • 2- 4-year college degree, preferably a B.S. in a technical sciences or equivalent experience., • Proficient with Microsoft Active Directory Domain Computers and Users, File Server, DNS, Printer Server, Security Group Memberships, Permissions, Remote, Citrix and Virtual Desktops.\nCompany Description Top Prospect Group founders and management team offer more than 25 years of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process. Top Prospect Group founders and management team offer more than 25 years\r\n of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process.

Job Description The Senior Electronic Trading Specialist role is a mid-level individual contributor position in the Electronic Trading Services team based in Boston (or NY), responsible for managing all aspects of Linedata clients' electronic trading needs, including but not limited to project management, certification and configuration of the Linedata OMS, client and broker relationship management and telecommunications provisioning. Additionally, the Senior Electronic Trading Specialist will provide application issue escalation for 1st tier Production Services team and visit clients from time to time. This position will require some weekend availability for maintenance, upgrades, and other potential project related work. Essential Duties/Responsibilities Technical account management of assigned Linedata ETS clients; ensure high level of service delivery and client satisfaction. Manage onboarding and certification process for existing and new Linedata ETS clients. Gather and analyze client requirements; create FIX specification and workflow design. Configure and test FIX connectivity between Linedata trading systems and client trading partners. Provide 2nd line support for all FIX issues to Linedata ETS clients and Linedata Helpdesk. Work closely with internal Linedata teams to drive new trading functionality and bug fixes to completion. Perform FIX certifications with all requested FIX endpoints including liquidity of all partner integrations (broker algorithmic interfaces, etc.). Work on related projects as designated by manager (internal projects, assistance to other groups within Linedata, etc.). Participate in team and company initiatives (attend weekly meetings and report back to team, contribute to internal projects to improve productivity and learning, assist in training, etc.). Requirements Bachelor’s degree preferred. 5+ years of experience in a financial services or software client support environment, preferably supporting OMS/EMS platforms. Candidates must be ambitious, self-driven, and looking to work in a fast-paced environment. Ability to quickly and confidently assess risks, and associated urgency as it pertains to deliverables/tasks as they arise. Ability to thrive in a collaborative and team driven environment. Strong problem solving and troubleshooting skills. Excellent oral and written English language communication skills. Required exposure to buy-side investment and trading applications specifically Order and Execution Management Systems. Knowledge of IT infrastructure and Windows OS in a support related setting. Solid business acumen and awareness of trading/portfolio management/trade operations implications of decisions. Ability to function in an environment that requires flexibility, good judgment and sound decision-making based on limited information and/or extreme conditions. Ability to work during non-standard business hours including public/market holidays as needed. Required Technical Skills Strong knowledge of the Financial Information Exchange (FIX) protocol and basic networking concepts is required. Understanding of networking fundamentals, including TCP/IP and encryption/security protocols such as PGP, SSL, and TLS. Preferred Technical Skills Ability to write and interpret complex SQL queries. Working knowledge of database access and management tools, such as SQL Server Management Studio. Compensation & Benefits The on-target earnings (OTE) for this role are expected to range from $105,000 to $140,000, including base salary and variable pay. Final compensation will be determined based on several factors, including the candidate’s experience, qualifications, geographic location, and market expertise. Comprehensive benefits: health insurance, retirement plans, paid time off, and wellness programs Linedata regularly reviews compensation programs to support equity, reward performance, and reflect evolving market conditions. Commitment to Diversity: We recognize, celebrate, and seek to increase diversity across our organization. Diversity is an asset to organizations and linked to better performance. It is an integral part of how we do business and imperative to our success. As an international Group, we also believe that our people need to reflect our clients and local communities. Linedata is an Equal Opportunity Employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws.

Job Description Job Title: Senior IT Specialist Location: New York, NY (in-office) Salary: $100K – $125K + Bonus Prestigious NY law firm seeks a Senior IT Specialist to join their Team Responsibilities: • Administer and maintain on-premises and cloud-based IT environments., • Configure, deploy, and maintain computers, printers, scanners, phones, and other technology., • Set-up new workstations, configure SaaS, and apply system updates., • Set up user accounts, devices, permissions, and access to firm systems for new hires, applying the firm’s security standards, and update the hardware and Saas inventories., • Offboard departing staff promptly: disable accounts and access, recover devices, and preserve email and documents per firm retention policies., • Diagnose, troubleshoot, and fix problems with computers, printers, phones, other equipment, and networks. • Log, track, and resolve support requests using help desk software., • Troubleshoot issues with the firm’s SaaS applications and technology platforms, including email, document management systems, VPNs, legal technology platforms, and others., • Track systemwide outages and issues and provide notifications and real-time updates to staff., • Configure and maintain multifactor authentication and other user access and security systems., • Configure, maintain, and monitor backups of firm data., • Monitor vendor compliance with internal data protection policies, industry standards, and regulatory, • requirements., • Create internal procedure documentation and how-to guides to provide to staff., • Draft and circulate notifications and real-time updates about system outages, repairs, and other issues to staff., • Work with the Manager of Cybersecurity and Technology Strategy to develop technology-related projects and initiatives and make recommendations to firm leadership, • Serve as the primary operational point of contact and liaison with external technology vendors and outside IT providers, • Manage the evaluation, selection, and onboarding process for new IT hardware, SaaS, and service providers, • Track and resolve vendor escalations, service failures, or disputes, • Monitor vendor compliance with internal data protection policies, industry standards, and regulatory requirements Qualifications: • Senior Specialist: 3+ years of progressive IT experience involving infrastructure management, cloud integration (AWS/Azure), or specialized cybersecurity tasks., • Proficiency with the Microsoft 365 administrative environment, including Entra ID, Exchange Online, and related Microsoft 365 administration tools, • Strong working knowledge of Microsoft Office applications, particularly Outlook and Word, • Familiarity with law firm technology or the legal industry, including document management systems, legal research platforms, eDiscovery platforms, accounting systems, and legal AI tools, • A bachelor’s degree in a computer or STEM-related field

Job Description Desktop/Workstation Design Engineer Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications: - The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience · Understanding of the application of security controls on the image · Microsoft Office engineering experience · Integrating anti-virus applications in an image · VPN/Remote access (Cisco Secure Access with RSA a plus) · Windows Scripting experience · Good writing skills Ideally, you will also have: - VB and/or VBA coding experience a plus · VDI/Citrix experience · SMS/SCCM experience a plus · Understanding of PKI · VMWare experience · Litigating software such as Ipro and Concordance Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders. We also earn income through our residential mortgage banking activities. Redwood Trust, Inc. was established in 1994, is internally managed, and structured as a real estate investment trust (REIT) for tax purposes. Our employees are a team of disciplined, dedicated and talented professionals who do what it takes to make the Company a leader in innovation and reputation. We value everyone's contribution, actively soliciting feedback at all levels within the organization. Work gets done in a non-hierarchical, hard-working and fun environment. For more information about our Company, please look up the Redwood Review, published quarterly, available on our website, www.redwoodtrust.com. About the Role: We are seeking an experienced Service Desk Engineer to serve as the primary point of contact for internal technology support and is responsible for delivering exceptional customer service while resolving technical issues across a variety of platforms, devices, and applications. This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Engineer plays a critical role in maintaining productivity across the organization through timely issue resolution, proactive communication, and continuous process improvement. Key Responsibilities: • Serve as the primary point of contact for internal technology support, providing assistance via phone, email, chat, and in person., • Troubleshoot and resolve hardware, software, network, printing, remote access, and application-related issues for both onsite and remote employees., • Support and administer user access requests, password resets, account provisioning, and deprovisioning activities in accordance with company security policies., • Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, mobile devices, peripherals, and collaboration technologies., • Manage mobile device enrollment and support through Microsoft Intune and other endpoint management platforms., • Provide support for Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools., • Support conference room technology and A/V systems, including cameras, microphones, displays, projectors, Microsoft Teams Rooms, and associated equipment., • Document, track, prioritize, and resolve incidents and service requests using the ITSM platform while meeting established service levels., • Escalate complex issues to infrastructure, security, engineering, or vendor support teams and coordinate resolution activities., • Assist with employee onboarding, workstation setup, software deployment, hardware provisioning, and technology orientation., • Support employee offboarding activities, ensuring timely removal of access and recovery of company assets., • Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint vulnerabilities, policy compliance issues, and security incidents., • Create and maintain technical documentation, knowledge base articles, and standard operating procedures., • Identify recurring issues, recommend sustainable solutions, and participate in root-cause analysis and service improvement initiatives., • Participate in technology rollouts, system upgrades, office moves, and other IT projects as assigned., • Maintain a strong focus on customer satisfaction through effective communication, follow-through, and professional service delivery., • Stay current with emerging technologies, software updates, and best practices related to end-user computing and IT support. Qualifications: • 5+ years of experience providing end-user support in Windows and macOS environments., • Excellent customer service skills with experience supporting business users in a professional environment., • Demonstrated experience supporting Microsoft 365, Entra ID (Azure AD), Teams, Outlook, SharePoint, and OneDrive., • Experience with Microsoft Intune or other endpoint management platforms., • Experience supporting both Apple iOS and Android mobile devices., • Working knowledge of identity and access management concepts, account provisioning, and security best practices., • Experience with Jira Service Management, VMware, and enterprise SaaS applications such as Salesforce, Workday, and Concur is preferred., • Knowledge of ITIL and IT Service Management (ITSM) concepts., • Excellent communication, analytical, organizational, and troubleshooting skills., • Ability to prioritize workload effectively and work independently in a fast-paced environment., • Strong aptitude for learning new technologies and diagnosing complex software and hardware issues. Experience • 5+ years of experience in Service Desk, End User Computing (EUC), Desktop Engineering, or IT Infrastructure support roles within enterprise environments., • Demonstrated experience supporting and administering Microsoft 365, endpoint management solutions, identity platforms, and enterprise SaaS applications., • Experience troubleshooting and resolving complex user, devices, application, and access-related issues across hybrid on-premises and cloud environments., • Experience developing automation, self-service capabilities, and process improvements to improve service delivery and operational efficiency., • Experience supporting executive-level users and mission-critical business operations preferred., • Experience supporting AI-enabled productivity platforms, including Microsoft Copilot, ChatGPT Enterprise, or similar technologies, is a plus. Technical Skills: • Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, endpoint provisioning, software deployment, patch management, and device lifecycle management., • Windows 10/11 administration and troubleshooting; macOS support experience preferred., • Mobile device management (MDM) for iOS and Android devices., • Microsoft 365 administration including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Defender services., • Experience supporting Teams Rooms, conferencing systems, audio/visual equipment, and collaboration technologies., • Knowledge of Microsoft Copilot and AI-enabled workplace productivity tools preferred., • Active Directory, Microsoft Entra ID (Azure AD), hybrid identity, Conditional Access, MFA, SSO, and user lifecycle management., • Experience managing access requests, role-based access controls (RBAC), and privileged access processes., • PowerShell scripting for administration, reporting, and automation., • Experience working with REST APIs, Microsoft Graph API, and automation platforms is preferred., • Understanding of endpoint security technologies, device compliance policies, vulnerability remediation, and security best practices., • Experience supporting Microsoft Defender, email security, encryption, and identity security controls., • Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networks, routing, and firewall concepts., • Ability to troubleshoot connectivity issues and collaborate with network and infrastructure teams., • Experience using ITSM platforms such as Jira Service Management, ServiceNow, or similar ticketing systems., • Familiarity with monitoring tools, endpoint analytics, reporting platforms, and operational dashboards., • Understanding of backup, disaster recovery, and business continuity concepts., • Experience supporting enterprise SaaS applications such as Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and similar business systems., • Ability to troubleshoot user access, integration, and application performance issues. Soft Skills: • Exceptional customer service and user engagement skills with the ability to support employees at all organizational levels, including executives., • Strong communication, documentation, and knowledge-sharing abilities., • Proven analytical and problem-solving skills with a focus on root cause analysis., • Ability to prioritize competing requests while maintaining service levels in a fast-paced environment., • Strong collaboration skills with Infrastructure, Security, Application, and Business teams., • Continuous learning mindset with an interest in emerging technologies and process improvement. Certifications (Preferred): • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation Certification, • Microsoft Certified: Identity and Access Administrator Associate, • CompTIA A+ or Network+ (or equivalent experience) Why Join Us? • High-impact role enabling enterprise-wide AI initiatives and modern infrastructure platforms., • Opportunity to partner closely with AI, analytics, security, and engineering teams., • Collaborative environment with strong opportunities for professional growth, competitive compensation, and benefits A reasonable estimate of the total compensation range for this role is $100,000-$130,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description About Capital Dynamics: Capital Dynamics is an independent global asset management firm focusing on private assets, including private equity (primaries, secondaries and direct investments) and clean energy. Established in 1988, the Firm has extensive knowledge and experience developing solutions tailored to meet the exacting needs of a diverse and global client base of institutional and private wealth investors. Capital Dynamics oversees more than USD 15 billion in assets under management and advisement and employs approximately 150 professionals globally across 14 offices in Europe, North America, and Asia. Capital Dynamics is a recognized industry leader in responsible investment, receiving top marks (Five Stars) from PRI across all categories and investment strategies, as well as in GRESB benchmarking for its clean energy strategy. TECHNOLOGY AT CAPITAL DYNAMICS: Our Technology department is responsible for the development, secure operation, maintenance and support of Capital Dynamics' global IT infrastructure and solutions — enabling employees to communicate, collaborate and automate routine tasks, while ensuring information security and compliance with company policy and relevant regulation. THE OPPORTUNITY: We're looking for a highly capable graduate to join our Technology department as Technology Analyst in New York — the primary technology contact for our New York office, and a genuinely hands-on role from the outset. Reporting to the CTO, you'll take real ownership of the stability and quality of our Microsoft 365 environment, end-user support across every business function, and the operational backbone of our core IT processes: provisioning, asset management, and break-fix resolution. This is a designated development position: as your core competencies are established, you'll gain structured exposure to Capital Dynamics' data and AI programme — putting you at the centre of some of the most interesting technical work happening at the firm. REAL OWNERSHIP, FROM DAY ONE: This isn't a narrow, ticket-queue support seat. Our Technology function operates as a small, high-trust team, and you'll own outcomes end-to-end: • Full ownership of Microsoft 365 configuration, permissions and housekeeping across Exchange Online, Teams, SharePoint Online and OneDrive — you'll be the firm's internal M365 subject matter expert., • End-to-end ownership of user lifecycle management — provisioning, deprovisioning and access rights — for all New York-based staff., • Direct contribution to the firm's live SharePoint infrastructure, as part of our broader data programme., • Real autonomy to manage competing priorities without close supervision — and real visibility, since your work directly supports investment professionals and senior management. YOUR PATH INTO DATA & AI: Capital Dynamics is executing a material transformation of its data infrastructure and AI capability, spanning three workstreams: DataCore (a medallion lake-house architecture on Google Cloud Platform), Lattice (an agentic automation layer), and Meridian (a decision intelligence capability in planning). As your core support responsibilities are established, you'll gain structured, hands-on exposure to the platforms powering this programme: • V7Labs — the agentic automation platform through which AI agents are built, scheduled and governed across investment and operational workflows., • Claude AI — the AI platform in active use across the firm for analysis, automation and document generation., • Tamr — the machine learning-driven master data management and entity resolution platform underpinning the firm's data warehouse., • Google Cloud Platform / BigQuery — the infrastructure layer on which DataCore is built. KEY RESPONSIBILITIES: • Conduct first- and second-line troubleshooting across our Windows-based infrastructure., • Administer and maintain the firm's Microsoft 365 environment, including Exchange Online, Teams, SharePoint Online, OneDrive and associated integrations., • Deliver technology support to investment professionals, senior management and operational staff across the New York office, to a high, proactive service standard., • Own the end-to-end provisioning and deprovisioning process for all New York-based staff, and maintain accurate records of user status and entitlements., • Triage, diagnose and resolve hardware and software issues across Windows and Mac environments, escalating to vendors or third-party support where required., • Maintain the firm's technology asset inventory and manage device lifecycle., • Configure and maintain SharePoint sites, document libraries and permissions structures, contributing to their ongoing development., • Maintain meeting room technology, AV equipment and video conferencing systems — operationally critical given the volume of internal and external calls run by our investment teams., • Document resolutions, maintain configuration records, and develop runbooks for recurring processes, so institutional knowledge is captured systematically., • Flag security and risk concerns to the Technology Delivery Manager and CTO. WHAT WE'RE LOOKING FOR: Education & Qualifications • A degree-level education in Computer Science, Information Systems, Machine Learning, Artificial Intelligence or a related discipline., • Working knowledge of Microsoft 365 administration; familiarity with SharePoint configuration and permissions management is an advantage. Skills & Attributes • Clear written and verbal communication — this role requires sustained interaction with senior professionals across investment and operational functions., • Organised and self-directed, with the ability to manage competing priorities without close supervision., • A genuine interest in technology as a discipline, including current developments in data infrastructure and artificial intelligence., • A mindset suited to a real development pathway — curious, capability-driven, and ready to grow into more advanced data and AI work over time. Languages Fluent English, with superior verbal and written communication skills — essential. Base Salary range: • USD 70,000 – 75,000 per annum (depending on experience), plus bonus and benefits. Our Equal Opportunity Commitment: Capital Dynamics is an Equal Opportunity Employer and is committed to creating a global diverse workforce. We are a global company with 24 nationalities represented across our staff in 14 offices, spanning North America, Europe, the Middle East, and Asia. We believe diversity and inclusion ("D&I") is key to being better at what we do, and our initiatives are designed to attract, develop, and advance talented individuals, regardless of race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity. We welcome and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply to join Capital Dynamics. Please inform our recruitment team if you have a disability, condition or difference that may require us to make any adjustments as part of your application process or during employment. Disclaimer: Due to the volume of applications we receive, we are only able to contact candidates who have been shortlisted for further consideration. If you have not heard from us within two weeks of submitting your application, please assume that your application has not been successful on this occasion. We appreciate the time you have taken to apply and encourage you to monitor our careers page for future opportunities.

Job Description$ 105,000 to $ 115,000 per annum The Information Technology ( IT) Department of The New Jewish Home is seeking a full time Technical Operations Specialist to join our team. JOB SUMMARY Reporting to the Director of Information Technology or designee, the Technical Operations Specialist is a non-supervisory, hands-on technical position responsible for supporting the organization's endpoint computing environment. The position installs, configures, images, maintains, patches, and troubleshoots desktops, laptops, tablets, and related endpoint devices. The Technical Operations Specialist also performs assigned Active Directory, Group Policy, endpoint management, inventory, and Windows support activities in accordance with established Information Technology policies, procedures, security requirements, and technical standards. This position does not supervise employees, assign departmental staff, conduct performance evaluations, approve expenditures, establish departmental strategy, or independently manage vendors or departmental operations. DUTIES AND RESPONSIBILITIES • Configures, images, deploys, replaces, and supports desktops, laptops, tablets, and related endpoint equipment., • Creates, maintains, tests, and deploys standardized endpoint images using approved imaging tools, including Dell ImageAssist., • Uses approved endpoint-management platforms, including ManageEngine, to deploy software, apply configurations, monitor device status, and perform assigned remediation activities., • Performs authorized Active Directory tasks, including maintaining user and computer objects, security-group memberships, and endpoint-related access settings., • Provides technical support for Group Policy and Windows Server-related functions within the position's assigned access and responsibilities., • Applies operating-system and third-party application patches according to established schedules, change-control requirements, and security procedures., • Identifies unsuccessful deployments, missing patches, configuration issues, and endpoint vulnerabilities and escalates unresolved or higher-risk conditions to IT management or the appropriate technical team., • Troubleshoots endpoint hardware, operating-system, application, printing, peripheral, and connectivity issues., • Responds to assigned support tickets and documents troubleshooting activities, resolutions, equipment changes, and escalations in the designated service-management system., • Maintains accurate endpoint inventory records, asset assignments, warranty information, equipment status, and stock levels., • Prepares inventory information and supporting documentation for management review and organizational reporting., • Assists with equipment purchasing activities by gathering specifications, confirming compatibility, preparing technical information, and tracking approved orders., • Provides technical assistance during endpoint deployments, operating-system upgrades, security remediation efforts, and other assigned IT initiatives., • Coordinates assigned technical activities with the Service Desk, Infrastructure, Applications, Security, and other IT teams., • Communicates technical status, risks, service interruptions, and unresolved issues to the appropriate manager., • Provides technical information to approved vendors when directed by IT management and reports vendor-related issues to management for resolution., • Follows organizational requirements concerning cybersecurity, privacy, HIPAA, change control, documentation, and appropriate access to systems and information., • Performs other non-supervisory technical duties consistent with the scope of the position. SPECIALIZED SKILLS AND COMPETENCIES • Working knowledge of Windows endpoints, desktop applications, peripherals, and device lifecycle support., • Experience with endpoint imaging and deployment tools such as Dell ImageAssist., • Experience using endpoint-management and software-deployment platforms such as ManageEngine., • Working knowledge of Active Directory, security groups, computer objects, Group Policy, and Windows-based enterprise environments., • Knowledge of operating-system patching, third-party application patching, vulnerability remediation, and endpoint security practices., • Ability to diagnose and resolve technical problems using established procedures and escalation paths., • Ability to maintain accurate technical, asset, and service-ticket documentation., • Ability to carry out assigned technical work independently while operating within established priorities and management direction., • Strong organizational, analytical, customer-support, and written and verbal communication skills., • Ability to manage multiple assigned technical tasks without exercising supervisory authority over other employees. JOB QUALIFICATIONS • Bachelor's degree in information technology, computer science, or a related field preferred. Relevant technical education, certifications, and experience may be considered in lieu of a degree., • Three to five years of hands-on experience supporting endpoint devices and Windows-based enterprise environments., • Experience with endpoint imaging, software deployment, patching, Active Directory, asset tracking, and technical troubleshooting preferred.

Job DescriptionTier 1 (Password resets and lower level desktop)/Tier 2 and tier 3 (More windows SCCM engineering focus) Use this as a guide: Senior End User Technology Engineer position focused on SCCM (Microsoft System Center Configuration Manager) in New York City would typically have included responsibilities such as: Engineering and administration of Microsoft SCCM/MECM Windows 10/11 endpoint management OS deployment and imaging Software packaging and distribution Patch management and compliance reporting Intune / Microsoft Endpoint Manager integration PowerShell automation Active Directory and Group Policy administration Endpoint security and device lifecycle management Support of global trading-floor and corporate desktop environments Typical requirements often included: 5+ years of enterprise endpoint management experience Deep SCCM/MECM expertise PowerShell scripting Windows enterprise administration Intune, Autopilot, and modern management experience Experience supporting highly available financial-services environments

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • 2 years of experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom). Day-to-Day Tasks • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Provide basic ‘how-to’ instruction to users for common desktop functionality/software issues and for establishing video conference calls and use of technology to present or share information. Ideal Candidate Profile • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • End-user environment of approximately 75+ staff. Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are seeking an IT Support Engineer to work between our Manhattan and Jackson Heights locations. Position Summary: Working under APICHA IT, focused primarily on fielding requests from users to resolve simple and complex computer software and hardware problems, as well as traveling to all current and planned APICHA facilities and remote locations as needed. Provides services including answers to inquiries on how to set up and use specific software, technical printer support, word processing, e-mail, and operating system issues. Contacts software and hardware product support vendors to correct, replace or provide technical support and information. Provides 1st and 2nd level support for PCs, Printers, Local Area Network, applications and data communication devices for Providers and support staff. Records all support tickets in the designated tracking system. Maintains and responsible for IT Inventory, creates and manages user accounts for various systems used by APICHA. Builds out Desktop and Laptop PCs and distributes.be expected to learn basic data reporting and analysis (using tools such as SQL Manager, Excel). A working knowledge in this domain is expected to be developed. Qualifications: High school diploma with substantial computer software and hardware knowledge required. Bachelor's degree in Computer Science preferred; One year of paid full-time work. Three years of hands-on experience or A+ certified preferred; Prior Healthcare IT experience preferred; Working knowledge of security and privacy concepts required; Technologically savvy with working knowledge of operating systems and office software and hardware required; Excellent written and verbal communication skills in English required; Ability to resolve complex issues in a timely fashion, assessing the impact of interrelated systems independently, relying upon self-motivated professional development of skill set required; Ability to create electronic presentations, basic statistical graphics as necessary required; Ability to work in diverse cultural healthcare environment in professional manner required; Good attention to detail required; Ability to initiate and work independently and be a good team player required; Ability to lift and move up to 25 lbs on a regular basis and 50 lbs as needed required; Willing to work nights and/or weekends as needed required At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job DescriptionJCFPL JOB TITLE: Computer Learning Resource Center Specialist LOCATION: Miller Branch REPORTS TO: South Regional Manager CIVIL SERVICE JOB TITLE: Program Specialist 2 STARTING SALARY RANGE: $65,834 - $70,782 per year FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 8:00 p.m. (35 hours/week). May be required to work evenings and weekends as needed. APPLICATION DEADLINE: September 17, 2026 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403(b), participation in a pension plan (dependent on age at the time of hire date). A more detailed summary can be found on our Employment Opportunities page located at www.jclibrary.org. JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THE ROLE: Under general supervision, the Computer Learning Resource Center Specialist is responsible for the planning, coordination, and delivery of technology-based educational services at the Miller Branch Computer Learning Resource Center. The incumbent provides ongoing software and digital literacy training, manages technology resources, conducts data-driven outreach, and develops community partnerships that expand access to services and support revenue-generating programming. This position requires professional-level technical knowledge, instructional expertise, analytical skills, and strong community engagement capacity. JOB DUTIES: • Develop and deliver ongoing instructional programs in computer literacy, productivity software, cloud-based platforms, and emerging digital tools., • Conduct individual and group training sessions for patrons, staff, and partner organizations., • Maintain professional competency through continuous training in evolving software applications and technologies., • Researches funding sources, develops and reviews grant applications, and writes proposals; negotiates and monitors contracts or grants., • Coordinate daily operations of the Computer Learning Resource Center., • Monitor and maintain computer hardware, software, and peripheral equipment., • Ensure compliance with library technology policies and security standards., • Provide technical assistance and basic troubleshooting support., • Collect, analyze, and interpret data related to program attendance, community usage, and service outcomes., • Prepare administrative, statistical, and evaluative reports., • Conduct data-driven outreach in surrounding neighborhoods and service areas., • Establish partnerships with educational institutions, workforce agencies, nonprofit organizations, and community groups., • Promote use of the Computer Learning Resource Center as a training and professional development venue., • Assist in developing collaborative programs and service models that generate revenue through agency and organizational partnerships., • Support grant-funded and fee-based initiatives in coordination with administration., • Monitor participation, outcomes, and financial performance of programs., • Conducts surveys or other studies to help identify program needs., • Provide technical guidance and training to branch staff., • Participate in system-wide technology initiatives., • Collaborate with librarians and administrators to integrate technology services into library programming., • Prepares charts, tables and/or other graphic representations needed for the planning, operation and implementation of program activities., • Maintain accurate records of trainings, equipment, partnerships, and expenditures., • Attend required meetings, trainings and professional development sessions., • Represent the Library in a professional manner in community and partner settings., • Maintains essential records, reports and files., • Perform other duties as assigned REQUIRED EXPERIENCE/EDUCATION: NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. • Six (6) years of professional experience in planning, monitoring, coordinating, implementing, modifying, and/or evaluating agency programs and services.OR, • Possession of a bachelor's degree from an accredited college or university; and two (2) years of the above-mentioned professional experience.OR, • Possession of a master's degree from an accredited college or university in a discipline appropriate to the position; and one (1) year of the above-mentioned professional experience. ADDITIONAL RELEVANT SKILLS: • Knowledge of library administration and management techniques., • Ability to manage and administer a library program., • Ability to analyze, comprehend, and utilize approved public library standards, methods, techniques, budgeting systems, classification and pay plans., • Knowledge of Jersey City’s population, geography, and/or local government., • Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.). NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. This job description is associated with a N.J. Civil Service job title; the New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. 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Job Description Japanese IT company seeks a Engineer, Professional Services 1. Title of Job • Japanese Bilingual IT Engineer, Professional Services 1. Description of Responsibilities • Configure internal-office server, PC, network, telephony hardware, and software for customers., • Perform on-site installation of server, PC, network, telephony hardware, and software for customers., • Perform troubleshooting for remote & on-site server, PC, network, telephony hardware, and software for customers., • Provide supports of server, PC, network, telephony hardware, and software administration to customers., • Perform installation and troubleshooting at site. (Required business trip.), • Compose and issues work records and project records of installation and configuration for each customer., • Report and archive actual solution and countermeasure of troubleshooting for future reference., • Report the status of each project and troubleshooting progress to your team/project leader., • Perform product research and market trend analysis as requested by your team leader., • Draft proposal and/or quotation for customers as requested by your team leader., • Control projects, vendors and sub-contractors for delivery and completion of projects on time. < Technical Qualifications > • Maintain the following latest standards of technologies to provide appropriate IT-solutions to meet the customer's requirement., • Microsoft, Citirx, VMware and other major software vendor's product., • Cisco, Fortinet, Palo Alto and other major network vendor's devices., • Unix/Linux, Windows server operation and maintenance., • Security software and solutions for servers and PCs., • Local and Wide Area Network technologies., • Virtualization and storage technologies., • Proficiency in Japanese and English. 1. Reporting • This position reports to Manager, department of Professional Services. Others will be designated by President & CEO if necessary.

Job Description IT Support Specialist Job Description (Updated for 2026) Job summary We are looking for an IT Support Specialist to deliver timely, user-focused technical support across the organization. You will troubleshoot hardware, software, network, and account issues; manage support tickets; maintain IT assets; and help keep systems secure and reliable. The role may involve onsite, remote, and hybrid support via phone, chat, email, and in-person. Key responsibilities Respond to and resolve IT support requests through a ticketing system, phone, chat, email, and walk-ups. Diagnose and fix issues with Windows and macOS devices, mobile devices, printers, peripherals, and applications. Support Microsoft 365, Google Workspace, email, collaboration tools, and line-of-business applications. Create, modify, and disable user accounts, passwords, groups, and permissions in Active Directory and/or Microsoft Entra ID. Install, configure, patch, and upgrade operating systems, drivers, and standard software. Configure and support Wi Fi, VPN, DNS/DHCP basics, and remote-access tools. Track IT assets, software licenses, device assignments, and warranty information. Document incidents, resolutions, runbooks, and knowledge-base articles. Monitor endpoint health and proactively address recurring issues. Train users on tools, security best practices, and IT policies. Escalate complex network, server, cloud, or security incidents to appropriate teams. Coordinate with vendors for hardware repairs, replacements, and service calls. Follow backup, security, privacy, and change-management procedures. Required qualifications Diploma, associate, or bachelor's degree in IT/CS or equivalent hands-on experience. 1 3 years in IT support, help desk, or desktop support (adjust for junior/mid/senior). Strong troubleshooting skills for Windows 10/11 and macOS; basic mobile-device support (iOS/Android). Experience with ticketing systems and remote-support tools. Solid understanding of computer hardware, OS installation, software deployment, and basic networking. Clear written and verbal communication; ability to explain technical issues to non-technical users. Ability to prioritize work, meet SLAs, and handle confidential information. Preferred skills Microsoft 365 admin basics (Exchange Online, SharePoint, Teams, OneDrive). Active Directory and/or Microsoft Entra ID user and group management. Endpoint management with Intune, Autopilot, Jamf, or similar. Basic networking: TCP/IP, DNS, DHCP, VLANs, Wi Fi, and VPN troubleshooting. Familiarity with ServiceNow, Jira Service Management, Freshservice, or Zendesk. Endpoint security tools, antivirus/EDR, disk encryption, and backup basics. Certifications: CompTIA A , Network , ITIL 4 Foundation, Microsoft MD 102, or similar. Performance metrics Average first response time and time to resolution. First-contact resolution rate. Customer satisfaction (CSAT) score. SLA compliance and ticket backlog. Quality and completeness of documentation. Reduction in repeat incidents and escalations. Posting details (customize) Job title: IT Support Specialist Department: Information Technology Reports to: IT Manager / Service Desk Lead Employment type: Full-time Work model: Onsite / Hybrid / Remote Location: [City, Country] Experience: 1 3 years Shift: [Day / Rotational / 24x7 support] Salary: [Insert range] Benefits: [Insert benefits]

Job Description 1. Working experience in a Japanese company is a plus., 2. Any involvement of Project Management is a plus. Industries Computer/IT Services Salary $65,000 - $75,000 Working Hours 9:00 am to 6:00 pm Monday to Friday but required to be flexible to stay late night as needed. Career Level Required At least 2 Years Experience Required Experienced, Non Manager Education Required Bachelor's Degree Job Type Employee Job Status Full Time Exempt ====================================================================== Japanese IT currently have an opening for Helpdesk Engineer (TIER 2 level). This position assesses and troubleshoots computer support problems and resolves problems of users. We are looking for self-motivated, team-oriented and highly organized individuals with excellent communication. A work location will be at a client's site in NY/NJ area. In response to our client's request, this position does not have an established work schedule. You will be required to work a flexible schedule based on the client's needs. Please understand that the position will require flexibility on your part. PRIMARY RESPONSIBILITIES: 1. Serving as the escalation point from Tier 1 engineer to provide the troubleshooting for the users., 2. Very good knowledge of Microsoft Windows OS (Windows 10), Microsoft Office, E-mail (Exchange/Outlook), Microsoft Office 365, Adobe Acrobat related, and Database (basic skills are OK)., 3. Support users by using Helpdesk tickets, follow-up with users., 4. Maintaining and creating technical documents, such as user manuals and procedures., 5. Software installations, configurations, and troubleshooting for users., 6. Hardware (PC, Printer, etc.) setup, installations and configurations for users., 7. Needs to communicate with our vendor and manufacture for the new order, product replacement, and/or technical support from them., 8. Planning and conducts the user trainings at the client's site. KNOWLEDGE AND SKILL REQUIREMENTS: 1. Excellent skills of Microsoft OS and Office products., 2. Good PC knowledge and skills., 3. Basic Network and cloud knowledge., 4. Excellent communication skills. If you know Japanese, it would be a plus., 5. Excellent customer service skills., 6. Strong team orientation skills., 7. Must be authorized to work in the U.S. REQUIRED EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in MIS or CIS., 2. At least 2 years of experience in IT Helpdesk Engineer or a similar position. SUPPLEMENTARY QUALIFICATIONS: 1. Working experience in a Japanese company is a plus., 2. Any involvement of Project Management is a plus.

Job Description Industries Computer/IT Services Salary $60,000 - $70,000 Working Hours 9:00 am to 6:00 pm Monday to Friday but required to be flexible to stay late night as needed. Career Level Required Entry level Experience Required Experienced, Non Manager Education Required Bachelor's Degree Job Type Employee Job Status Full Time Exempt ====================================================================== Japanese IT company currently have an opening for Helpdesk Engineer (TIER 1 level). This position assesses and troubleshoots computer support problems and resolves problems of users. They are looking for self-motivated, team-oriented and highly organized individuals. A work location will be at a client's site mostly in NY/NJ area. In response to our client's request, this position does not have an established work schedule. You will be required to work a flexible schedule based on the client's needs. Please understand that the position will require flexibility on your part. PRIMARY RESPONSIBILITIES: 1. Serving as the first point of contact for customers seeking technical assistance over the phone or email., 2. Good knowledge of Microsoft Windows OS (Windows10), Microsoft Office, E-mail (Exchange/Outlook), Microsoft Office 365, Adobe Acrobat related, and Database (basic skills are OK)., 3. Support users by using Helpdesk tickets system and follow-up with users., 4. Maintaining and creating technical documents, such as user manuals and procedures., 5. Software installations, configurations, troubleshoot for users., 6. Hardware (PC, Printer, etc.) setup, installations and configurations for users., 7. Needs to communicate with our vendor and manufacture for the new order, product replacement, and/or technical support from them., 8. Planning and conducts the user training at the client's site. KNOWLEDGE AND SKILL REQUIREMENTS: 1. Excellent skills of Microsoft OS and Office products., 2. Good PC knowledge and skills., 3. Basic Network and cloud knowledge., 4. Excellent communication skills. If you know Japanese, it would be a plus., 5. Excellent customer service skills., 6. Strong team orientation skills., 7. Must be authorized to work in the U.S. REQUIRED EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in MIS or CIS., 2. Entry level of experience in IT Helpdesk Engineer or a similar position is a plus. SUPPLEMENTARY QUALIFICATIONS: 1. Working experience in a Japanese company is a plus., 2. Any Microsoft Certification is a plus., 3. Any involvement of Project Management is a plus.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description Summary The IT Service Delivery role is responsible for providing Level 2 technical support to employees and customers, diagnosing and resolving technical issues related to desktops, laptops, mobile devices, applications, peripherals, and network connectivity. The role ensures timely resolution of incidents and service requests, escalating complex issues to the appropriate technical teams when required. The position involves maintaining effective relationships with end users, providing regular updates on incident status, and collaborating with internal teams to improve service delivery and operational efficiency. Responsibilities also include documenting troubleshooting procedures, maintaining knowledge management resources, and ensuring compliance with established IT service management processes and standards. This is a 100% onsite role. This role requires traveling to multiple company locations to provide onsite technical support, resolve escalated issues, and support hardware deployments and refreshes. Responsibilities Provide Level 2 technical support for desktops, laptops, mobile devices, peripherals, applications, and other end-user technologies. Troubleshoot and resolve escalated incidents and service requests requiring advanced or onsite desktop support. Install, configure, upgrade, and maintain hardware, software, operating systems, and productivity applications. Support device deployments, hardware refreshes, equipment moves, additions, changes, and returns in accordance with asset management procedures. Document troubleshooting steps, resolutions, and recurring technical issues in ticketing and knowledge management systems. Collaborate with Level 1 support, infrastructure teams, application teams, and external vendors to resolve technical issues and restore services. Travel to various company divisions and work locations to provide onsite technical support, address escalations, execute technology deployments, and support business operations. Maintain flexibility to accommodate scheduled site visits, urgent onsite support requirements, and cross-divisional technology initiatives. Follow established IT service delivery procedures, operational standards, and customer service guidelines. Provide timely updates to management and end users regarding incident status, resolution progress, and outstanding issues. Requirements Requirements Role Expectations and Technical Competencies Demonstrate a strong understanding of technical concepts, principles, practices, and procedures relevant to IT service delivery and end-user support. Manage multiple projects of moderate complexity or contribute to specific components of larger projects. Work independently on routine assignments, with general guidance for new or unfamiliar tasks. Serve as a technical resource for less experienced team members and share knowledge to support team effectiveness. Present technical findings, project updates, and results during team meetings as required. Apply technical expertise, practical skills, and relevant training or certifications to resolve issues and support operational objectives. Reporting and Interaction Work under the guidance of a supervisor or project lead on assigned tasks and project components. Collaborate primarily with colleagues within the job family, while coordinating with other technical teams as needed. Seek technical guidance from supervisors, senior engineers, or other experienced technical personnel for complex issues. Typically report to a manager and contribute to team and organizational objectives through individual technical expertise and execution. Qualifications and Experience Bachelor’s degree with at least 5 years of relevant experience; or Master’s degree with at least 3 years of relevant experience. Equivalent relevant work experience may be considered in lieu of a degree. Relevant technical training and certifications are preferred, where applicable. Benefits $36/hr

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

AI Engineer 5 (AI Foundations, VLM Customization)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • \n Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. \n • \n Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. \n • \n Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. \n • \n Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. \n • \n Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. \n • \n Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems \n • \n Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency \n • \n Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards \n • \n Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity \n\n \n The Ideal Candidate: \n\n • \n You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good \n • \n Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production \n • \n You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven \n • \n You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss \n • \n You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown \n\n \n Basic Qualifications: \n\n • \n Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies \n • \n At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java \n\n \n Preferred Qualifications: \n\n • \n Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy \n • \n 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) \n • \n Experience designing, developing, delivering, and supporting complex AI systems \n • \n Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang \n • \n Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost \n • \n Experience in building agentic AI systems and agentic workflows \n • \n Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production \n • \n Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers \n • \n Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines \n • \n Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes \n • \n Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression \n • \n Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) \n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).