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Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. TSINY is seeking a Full-Time Program Assistant for their Clinic Program. Salary: $18.51/Hr., Full-Time Position Summary Perform administrative and office support activities. Duties include, but are not limited to, word processing, filing, faxing and compiling statistical reports. Software knowledge, organizational skills and strong communication skills are required. Essential Functions • Maintain patients’ records, physical and electronic, for billing and statistical purposes., • Prepare monthly statistics and productivity reports., • Carry out all administrative responsibilities, such as filing, faxing, copying and word processing., • Maintain office supplies and equipment., • Assist in the preparation of programmatic statistics and productivity reports., • Provide reception coverage, as needed., • Monitor transportation reimbursement (metro cards and half-fare funds) and complete daily carfare disbursement/ PTAR., • Monitor Emergency On-Call System., • Respond to inquiries regarding all outpatient programs and services., • Confirm appointments for psychiatric and health services staff., • Maintain working knowledge of HIPPA regulations., • Participate in all trainings as assigned., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. High School diploma, computer literate, excellent typing skills with at least two years progressively responsible related experience. A working knowledge of Excel, including data entry/retrieval and running reports and strong attention to detail. Must be able to type 40 wpm. Strong attention to detail. Ability to multi-task. Basic knowledge of insurances procedures. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description Bilingual/Spanish CCCN is hiring a temporary, full-time Coach to join our Empire State Family Child Care Collaborative (ESFCCC) team. This position is expected to run through June 30, 2028, with the possibility of extension pending additional funding. The ESFCCC Coach will partner with family child care providers to deliver individualized coaching and connect them with specialized services and support that promote their financial stability, physical health, and mental well-being. The Coach supports providers in implementing strategies to improve key business practices by using a Child Care Management System (CCMS). Additionally, the Coach assists providers in accessing ESFCCC services, including access to health care, mental health support, and retirement planning. $30.22 per hour Compensation: $55,000 yearly Responsibilities: • Complete the required coaching training and obtain certifications as required, • Recruit providers to participate in the ESFCCC and assist in the application process, • Adapt coaching strategies to meet the diverse learning styles, experiences, and needs of child care providers by utilizing adult learning principles like one-on-one coaching, small group workshops, and peer learning opportunities, • Develop and maintain strong, trusting relationships with child care providers and other early childhood and business support organizations, • Manage a caseload of up to 25 home-based child care providers and conduct regular on-site visits to offer guidance and support, • Support providers in using Child Care Management Software (CCMS) to streamline and enhance their business operations. Provide tools and resources aligned with each provider’s individual goals, and assign actionable steps between coaching sessions to ensure steady progress toward those goals, • Guide providers in establishing strong financial systems, ensuring timely and accurate reporting on revenue, expenses, and Child and Adult Care Food Program (CACFP) data collection, and claiming, • Provide technical assistance related to menus and feeding children. Topics could include picky eating strategies, reading nutrition facts labels, and understanding how to identify whole-grain foods, • Analyze CCMS data to assess enrollment trends, revenue patterns, outstanding payments, subsidy tracking, and compliance, • Ensure providers effectively invoice families, collect tuition payments, and bill subsidies through CCMS, • Promote member use of specialized services offered to ESFCCC members via the Early Care and Learning Council (ECLC), such as telemedicine, health insurance options, retirement planning, and discounted purchasing, • Gather initial baseline data and monitor ongoing information related to provider business operations, financial outcomes, and usage of the Child Care Management System (CCMS), • Ensure accurate and current documentation in CCMS dashboards and other data systems, capturing all coaching sessions, action plans, and provider progress milestones, • Participate in group meetings with ECLC at least once per quarter and request technical assistance as needed, • Additional tasks as required by the supervisorQualifications:, • FLUENCY IN SPANISH IS REQUIRED, • Bachelor’s degree preferred (Associate degree with relevant experience will be considered), • Strongly prefer candidates with a background in customer service, • Familiarity with the Child and Adult Care Food Program (CACFP) is highly desirable, • Strong verbal and written communication skills, • Flexible, strong interpersonal skills, and able to work independently, • Excellent communication and organizational skills, • Willingness to work a flexible schedule, including some evenings and weekends, as necessary, • Reliable means of travel to visit child care programs across Nassau County, as required, • Comfortable using Microsoft Office and capable of learning child care management softwareAbout Company Child Care Council of Nassau (CCCN) is dedicated to empowering families with the guidance and resources needed to find high-quality childcare services, fostering the growth of innovative early childhood education in homes, centers, and schools, and supporting individuals on their journey to professional development and entrepreneurship in this vital field.

Job Description JOB DESCRIPTION: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsabilites., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer., • Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., • Ability to be aware of self and one's impact on others., • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures., • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis., • Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming an IT Support Engineer. The IT Support Engineer is responsible for delivering high-quality technical support to the staff of the Mental Health Association of Nassau County, Inc. (MHANC). This includes providing hands-on assistance for hardware, software, and connectivity issues, as well as supporting system maintenance and documentation. The IT Support Engineer plays a key role in the day-to-day operations of MHANC’s technology infrastructure, ensuring that staff can operate efficiently and securely in compliance with HIPAA and agency protocols. This position requires strong customer service skills, troubleshooting ability, and experience working in an MSP or similarly fast-paced support environment. The IT Support Engineer must be adaptable, proactive, and able to work both independently and in collaboration with Solarus and MHANC Staff. Essential Duties & Responsibilities • Provide onsite and remote support for agency staff experiencing issues with hardware, software, email, printing, connectivity, or system access., • Utilize ConnectWise or similar ticketing platforms to document, track, and resolve technical support requests in a timely manner., • Support Microsoft 365 (Exchange, Teams, OneDrive, SharePoint), Active Directory, and Windows Server environments., • Monitor system health and alerts using RMM tools (e.g., Datto RMM); escalate critical issues as needed., • Assist in the configuration, deployment, and troubleshooting of laptops, desktops, mobile devices (iOS/Android), Chromebooks, and Thin Clients., • Provide training and guidance to end users on IT tools and best practices, including basic cybersecurity hygiene and file storage protocols., • Maintain accurate and up-to-date documentation within ITGlue or Hudu for systems, configurations, passwords, and support procedures., • Support general IT projects and technology rollouts in collaboration with Solarus, the Executive Team and Managed Service Providers (MSPs)., • Assist with user account creation, access provisioning, and deactivation across various systems., • Participate in agency security efforts by reporting suspected issues, ensuring proper workstation setup, and adhering to internal policies., • Maintain the confidentiality, integrity, and availability of electronic protected health information (ePHI) and other sensitive agency data., • Track IT equipment and assist with inventory management, equipment labeling, and asset retrieval or disposal procedures., • Perform basic network troubleshooting (e.g., printer, Wi-Fi, LAN issues) and escalate complex problems to appropriate resources., • Support agency events and staff onboarding sessions requiring technical setup (e.g., conference room tech, account access, devices)., • Perform other related duties as assigned by the IT Manager or Executive Team.Requirements: Education & Experience • Associate’s or Bachelor’s Degree in Information Technology, Computer Science, or a related field preferred., • At least 1–3 years of experience in a technical support or helpdesk role; MSP experience strongly preferred., • Demonstrated proficiency in troubleshooting Windows operating systems, Microsoft 365 suite, and remote desktop tools., • Experience with RMM (e.g., Datto RMM), ticketing platforms (e.g., ConnectWise), and documentation systems (e.g., ITGlue or Hudu). Other Qualifications • Strong communication and interpersonal skills; able to explain technical solutions to non-technical staff., • Detail-oriented and able to manage multiple support requests simultaneously in a fast-paced environment., • Familiarity with networking fundamentals (e.g., TCP/IP, DNS, DHCP) and basic Wi-Fi troubleshooting., • Awareness of HIPAA regulations and basic data security protocols., • Certifications such as AZ-900, CompTIA A+, or similar are a plus., • Valid NY State driver’s license with clean driving record; ability to travel to agency sites within Nassau County (approx. 25% of time)., • Ability to lift and move computer equipment (up to 40 lbs.) and work in various office environments. Benefits MHANC offers an extensive benefits package to full-time employees, which includes: • Medical, • Dental, • Vision, • Health Savings Account, • Flexible Spending Account, • 403(b) Retirement Plan, • Life Insurance, • Paid Time Off, • Paid Sick & Safe Leave, • Long Term Disability, • Short Term Disability, • Paid Holidays, • Employee Assistance Program, • Pre-Tax Commuter Benefit

Job Description JOB SUMMARY: Under the supervision and direction of the program administrative supervisor, the Program Assistant/Biller provides administrative and clerical support to the program staff and functions as the liaison between agency departments and programs. The Program Assistant is responsible for managing client records, operating and coordinating the management information system, maintaining accounting and budget records for recipient and program expenditures and performing reception activities such as triaging calls and coordinating communication between the program and recipients. This work is carried out under varying conditions of direction and availability of guidelines and by the skilled use of various kinds of equipment, such as computers with a variety of software packages (e.g. CORE, Anasazi, Microsoft Office) and other automated systems. ESSENTIAL TASKS: • Responsible for overall office management: keeps the staff office area organized and operating efficiently, including all filing, keeping the office equipment in good working order, maintains a supply of all forms and updates bulletin boards in a timely manner., • Responsible for Purchase Order management: monitors the inventory of program and office supplies and prepares purchase orders as needed. Follows through with the purchasing process by placing orders, confirming deliveries and providing documentation to and from the Finance department., • Responsible for development of program monitoring systems, such as client chart tracking systems to ensure that chart forms that need updating are completed on time by the staff. Ensure that all monthly reports are typed, submitted and routed on time to the appropriate person., • Provides reception services: receives phone calls and visitors with courtesy and professionalism, takes accurate phone messages, directs incoming and outgoing calls and faxes in a timely and accurate manner., • Cleans and maintains equipment and resolves routine problems with equipment and systems., • Develops and revises work methods as needed., • Maintains inventory and requisitions office supplies., • May be required to take minutes at meetings and produce a final typed copy for distribution to appropriate individuals either by hard-copy or electronically., • Designs, sets up and maintains electronic and hard-copy files of correspondence/documents, codes and files material, searches for requested material and periodically purges obsolete material for storage in records center or for appropriate disposal., • Types and distributes meeting notes, correspondence and reports. Organizes the flow of paper in the office., • Greets visitors, recipients, answers telephones, responds to standard inquiries concerning program activities and procedures, and refers more technical questions to appropriate staff., • Develops, maintains and updates program manuals and information., • Transmits instructions from supervisor to appropriate staff orally, in writing or electronically and follows-up to see that instructions are followed and deadlines are met., • Review and update Medicaid information in CORE for monthly billing., • Reviews and confirms that appropriate billing documentation has been obtained., • Secures medical documentation required by program for billing ex. Physician authorization., • Runs assigned daily billing reports to determine account needs and updates files with current billing information., • Maintains knowledge of Medicaid and Medicare guidelines and applies that knowledge to billing as required by individual programs., • Understands Medicaid/Medicare and Insurance billing including coordination of benefits., • Works collaboratively with clinical staff and other staff to ensure that correct diagnosis/procedures are reported to Medicaid/Medicare and third party insurance carriers., • Monitors electronic transmission of claims to avoid delay in processing. Check and balance all claims/services were loaded and file was received., • Identifies monitors and corrects errors made on electronic and paper claims and follows up until service is properly documented and resubmit claims., • Works with Supervisor to maintain accuracy of reference materials and implementation of new billing codes and fee schedules., • Multi-tasks in various computer applications to gather billing and collection information., • Works unbilled revenue reports to verify pending claims and bring them closure., • Ability to become proficient with EHR software., • Knowledge of Medicare, Medicaid and Managed Care guidelines., • Ability to establish effective working relationships with a variety of people at all levels of the organization., • Knowledge of office and secretarial practices and procedures., • Knowledge of proper grammatical usage, punctuation and spelling., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to organize office operations., • Ability to produce letters, tables, documents, etc., using an alphanumeric keyboard., • Ability to design and maintain filing systems., • Ability to resign forms for the collection of information., • Ability to determine priorities., • Ability to maintain program accounts., • Ability to interact with consumers in a respectful and professional manner., • Knowledge of agency procedures, formats and guidelines for the receipt, processing and distribution of correspondence, forms, memoranda, documents and other material., • Ability to use and maintain office equipment and systems., • Ability to manipulate an alphanumeric keyboard (computer and typewriter) to produce documents, such as letters, memos, reports, charts and forms, with a high degree of accuracy and within required time frames., • Ability to format, use and prepare forms, charts, tabular listings and other documents., • Ability to organize materials to establish and maintain electronic and hard-copy files., • Ability to understand and use basic office reference material, such as equipment manuals, procedure manuals and dictionaries., • Ability to proofread and correct errors., • Ability to communicate basic information clearly and politely by telephone or in person., • Ability to report for work as scheduled on a consistent basis., • Ability to understand and adhere to internal and external laws, rules and policies. High School Diploma or GED plus at least two years of clerical or secretarial experience, or graduate of secretarial school. Preferably education should include coursework in bookkeeping/business. AA degree preferred but not required. Post-high school courses in Medicare/Medicaid billing, data processing, medical terminology or Accounting highly desirable. At least one year of Medical Billing or other insurance billing preferred. Must be able to satisfactorily use computer work processing equipment and programs (Microsoft Word) and type letters, reports, forms and other documents.

Job Description We are seeking bilingual (Spanish and English) receptionists/operators for our Queens locations -- currently Flushing and Elmhurst. The ideal candidates can work quickly and juggle multiple tasks, but still be able to provide compassionate patient service. Metro Dermatology of NY PC is a high-volume dermatology and aesthetics practice that serves diverse communities in the Bronx, Flushing, and Elmhurst, NY, and Fort Lee, NJ. Office hours are 8 am to 6 pm Monday to Friday, and Saturdays from 9 am to 1 pm. Employees work 34-40 hours/week and are expected to work at least one Saturday/month. Overtime is paid for work over 40 hours. Benefits for full tie staff include partially subsidized health insurance, vision, and dental coverage, 401k or Roth retirement plan after meeting eligibility requirements, Job requirements: • STRONGLY RECOMMEND THAT CANDIDATE BE FULLY VACCINATED AGAINST COVID-19, INCLUDING BOOSTER if eligible, • High school diploma/GED required, • REQUIRED: Fluency in Spanish AND English, • REQUIRED: Prior work experience in a medical office, or in the medical field, • PREFERRED: Prior experience with EHR or EMR sytems, • Prior customer service experience preferred, • Must be able to handle a fast-paced environment and prioritize tasks, • Must have excellent communication, problem solving, and customer service skills, • Open and/or close the office (depending on schedule) -- gates, computers, lights, etc., • Greet patients upon arrival, sign them in, obtain and verify insurance information, and any other information, • Maintain tidy front desk and reception area, • Provide patients with intake and new patient forms, and necessary office policies and legal documents, • Process co-payments for insured and payments for uninsured (self-pay) patients, • Process patient records, scanning documents, updating billing records, • Schedule new and follow-up appointments based on provider availability, • Confirm appointments for new and follow up patients, • Answer multi-line phones and handle or re-direct the caller as needed

Job DescriptionWe are looking for a Chinese speaking Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our patients. Our Receptionists duties include offering administrative support across the organization. You will welcome patients and greet people who visit the clinic. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionists duties and responsibilities are to ensure the front desk welcomes patients positively, and executes all administrative tasks to the highest quality standards. Responsibilities • Greet and welcome patients as soon as they arrive at the office, • Direct visitors to the appropriate person and office, • Answer, screen and forward incoming phone calls, • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures), • Provide basic and accurate information in-person and via phone/email, • Receive, sort and distribute daily mail/deliveries, • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges), • Order front office supplies and keep inventory of stock, • Update calendars and schedule patient's appointment, confirming the next day appointment, • Register patient's information and verify patient's insurance information online or via phone calls, • Keep updated records of office expenses and costs, • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxingSkills, • Must speak Chinese and English, • Proven work experience as a Receptionist, Front Office Representative or similar role in a medical office settings, • Proficiency in Microsoft Office Suite and other medical registration software, such as MDland, previous experience of EPIC is plus, • Hands-on experience with office equipment (e.g. fax machines and printers), • Professional attitude and appearance, • Solid written and verbal communication skills, • Ability to be resourceful and proactive when issues arise, • Excellent organizational skills, • Multitasking and time-management skills, with the ability to prioritize tasks, • Customer service attitude, • Previous medical office experience or additional certification in Office Management is a plus, • Team player

Job Description FRONT DESK POSITIONS AVAILABLE WE HAVE FULL TIME AND PART TIME OPENINGS IN OUR NASSAU COUNTY SPEECH PRACTICE OFFICES IN NEW HYDE PARK, JERICHO & WANTAGH We Offer CLEAN AND BRIGHT OFFICES! SPLIT SHIFTS AVAILABLE DAY SHIFTS EVENING SHIFTS SATURDAY SHIFTS – OFFICES ONLY OPEN UNTIL 2:00PM OFF 6 MAJOR HOLIDAYS EMPLOYEE DISCOUNTS THROUGH LIFEMART/ADP WORK EVENTS-TEAM BUILDING ACTIVITIES CAREER GROWTH OPPORTUNITIES IN ALL OF OUR DEPARTMENTS EMPLOYEE REWARDS PROGRAM THAT GIVE REWARDS LIKE GIFT CARDS, SPA DAYS, ETC. LONGEVITY AND PERFORMANCE BONUS’ COMPENSATION: $17-$19/HOUR Requirements RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: MUST HAVE A POSITIVE AND UPBEAT ATTITUDE! GREET PATIENTS AND PROVIDE SUPPORT MAINTAIN SCHEDULE ON OUR SOFTWARE PROGRAM ENTER PATIENT DATA ANSWER PHONES, TAKE MESSAGES EXCELLENT TIME MANAGEMENT SKILLS – MUST BE ABLE TO MANAGE A WIDE VARIETY OF TASKS WITH COMPLETE FOLLOW THROUGH COME JOIN OUR SPEECH FAMILY! EVERYDAY IS AN EXCITING ADVENTURE! LI SPEECH.COM APPLY TO:

Job Description Paralegal - Personal Injury Law Firm Seeking an experienced Medical Malpractice Paralegal for an on-site position in Uniondale, NY. Duties involve evaluating nursing home injury and medical malpractice claims, conducting client interviews, maintaining frequent communication with clients, acquiring and organizing medical records, and compiling demand packages. Proficiency in drafting legal documents, including summons and complaints, bills of particulars, discovery, and expert witness exchanges. Calendar management skills are vital. Familiarity with File Vine software is preferred. Spanish Speaking a plus. Compensation: $60,000 - $70,000 yearly Responsibilities: You will be responsible for 4 things: • Client development – intake calls & follow-up with existing clients, • Mastering our case management system, • Meticulous follow-up for potential and existing clients, • Ability to thrive in a fast-paced environment, • Technologically Savvy – consultations, electronic filing, & Docu-Sign, you must be comfortable using technology, • Must be comfortable being part of a high-performing team Other qualifications: • Experience handling medical malpractice or nursing home neglect matters from intake to trial preparation, preferably with both legal and paralegal qualifications, • Proficiency in electronic filing, • Exceptional communication and organizational skills, • Previous management experience is highly desirable, • Adept in negotiation techniques, • Ability to drive the firm to higher levels of successAbout Company At The Rizzuto Law Firm, we put our employees first so clients can come first. Our CORE VALUES • Honesty, • Team Work, • Respect, • Accountability, • Pride, • Understanding, • Communication, • Excellence!

Job Description The Company Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 250+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe. The Position Friedman Vartolo LLP is seeking a diligent and detail-oriented Compliance Administrator to join our team. The Compliance Administrator will play a key role in ensuring that our firm remains in compliance with relevant laws, regulations, and industry standards. The role of Compliance Administrator is expected to be one of problem solving, project management, and risk management. It is expected that the Compliance Administrator will address issues timely, have a critical eye for detail and utilize high level organizational skills to ensure firm records, libraries, and distributions are well processed and maintained. Responsibilities • Maintenance of policies and procedures archive and assistance with drafting, review, and approval of same., • Initial review, documentation, storage, and distribution of client alerts, • Execution and/or oversight of scheduled audits, including regularly scheduled office clean desk and security audits., • Review of scorecards for compliance violations or potential risk as evidenced by client notes or findings., • Assisting with compliance remediation plans and trainings., • Maintaining a presence on client calls and with clients to reinforce relationships with clients and a strong understanding of client expectations., • Assisting with vendor management ensuring the compliance practices of third-party vendors and service providers are meeting the firm's standards and regulatory requirements., • Working with the management of various operational teams, as well as employees, to foster good relationships and an "open door" policy for assisting with compliance needs., • Flexibility to travel occasionally for client meetings, industry events, and other business-related activities. Requirements • Bachelor's degree in related field preferred but relevant experience in the industry will be considered in lieu of a degree., • Ability to work effectively and efficiently with minimal supervision, exhibiting a high degree of self-motivation and initiative., • Excellent verbal and written communication skills, and the ability to convey important information clearly and effectively., • Prior experience in compliance, risk management, vendor management or legal administration, preferably in a law firm environment., • Detail-oriented and highly organized, with the ability to manage multiple tasks and priorities simultaneously, • Proficiency in Microsoft Excel with advanced skills in Power Query., • Experience in data visualization and analysis using Power BI., • Familiarity with project management software such as Monday.com or Microsoft Project. Compensation/Benefits We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement. ADA Compliance Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at to request an accommodations. Location Garden City, New York office Job Posted by ApplicantPro

Job Description The Company Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 250+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe. The Position We are seeking an entry-level Junior IT Systems Administrator who will assist in the day-to-day management of our third-party case management software. This position is located in our Garden City office. Responsibilities • Coordinating with legal and administrative departments to understand their processes and tasks., • Designing systems within our case management software to assist with and streamline those processes and tasks., • Writing SQL queries on a complex database for the purpose of guiding the systems within our case management system., • Addressing software issues and bringing them to resolution through proper channels., • Creating and managing document templates, with mark-up for case-specific generation, for court filings or general use., • Compiling reports, simple or complex, as required by the diverse needs of the various departments., • Auditing our case management software for data errors (duplicate entries, error-causing characters, missing data, etc.) and logic errors (processes being misdirected)., • Mastering how to manage our case management software., • Professional and courteous communication with our colleagues, who are the users of the systems we design., • Creative problem-solving for novel scenarios., • Learning and understanding our business and law processes., • Intermediate-level SQL knowledge is required. Applicants with Python experience will be preferred. There will be a technical interview., • Oral and written communication are essential; the candidate must be able to translate technical details into layman's terms. We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement. ADA Compliance Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at to request an accommodations. Location Garden City office Job Posted by ApplicantPro

Job DescriptionBenefits: • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Training & development Position Summary: The Front Desk Associate plays a vital role in the smooth and efficient operation of the office. This individual is responsible for managing daily front desk activities, supporting administrative functions, and ensuring a positive experience for all patients and visitors. The ideal candidate is highly organized, customer-service oriented, and able to manage multiple tasks in a fast-paced environment. This position is ideal for candidates with 13 years of front desk, administrative, or customer service experience, preferably in a healthcare or office setting. Bilingual abilities in Spanish or Mandarin are strongly preferred. Key Responsibilities: • Create and maintain a welcoming and professional environment for all visitors and staff, • Greet patients and clients upon arrival, ensuring a friendly and efficient check-in process, • Answer incoming phone calls, respond to emails and text messages, and manage appointment scheduling, • Maintain a clean, organized, and inviting front desk and waiting area, • Collect and review new patient forms, including medical history and required documentation, • Assist patients with completing paperwork (e.g., demographic forms, release of information), • Update and verify patient information such as insurance details and payment methods, • Collect co-pays and other payments; follow up on outstanding balances or payment plans, • Manage and update patient therapy schedules using scheduling software, • Support therapists with scheduling changes and time-off requests, • Ensure intake forms are up to date and comply with clinic or office protocolsQualifications:, • 13 years of experience in a front desk, administrative, or customer service role (healthcare or office setting preferred), • Excellent verbal and written communication skills in English; fluency in Spanish or Mandarin is a strong plus, • Strong customer service and interpersonal skills, • Detail-oriented with strong organizational and multitasking abilities, • Proficient with computers and scheduling or EMR software (training available), • Positive attitude, strong work ethic, and ability to work well in a team environment, • Ability to translate information and support non-English-speaking patients as needed

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • US citizenship required., • Ability to receive client’s approval to work on contract required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description At Veritext, we focus on the details – so legal teams can focus on the case. About the role: Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Client Services Associate, you’ll be the go-to expert for attorneys and legal teams after the deposition wraps helping them stay on track and ready for court. You’ll handle transcript delivery, troubleshoot issues, manage changes or corrections, and follow up to ensure expectations are exceeded and every client walks away impressed. If you love follow-through, attention to detail, and making sure nothing slips through the cracks, this is your moment. This role will be filled at either the Representative or Associate level, depending on experience. What you'll get to do: • Build and maintain strong relationships with and provide support to our trusted partners (reporters, agencies, videographers, interpreters, etc.) and all other outside vendors, as applicable, treating them as valued extensions of our team, • Respond to all client requests received via email and/or phone queue timely, • Resolve issues and/or escalate as needed; collaborate with applicable departments and/or colleagues to ensure prompt and accurate resolution, • Proactively track assignment deadlines, ensuring all tasks are completed on time and any potential delays are communicated promptly to stakeholders, • Communicate any updates or changes to orders promptly and accurately to partners, ensuring alignment and timely execution of services The kind of teammate we’re looking for: • Client-centric mindset with the ability to build strong, loyal relationships and handle sensitive client needs with care, • Deliver responsive, solutions-oriented service quickly and kindly in a clear, professional manner with excellent follow-up etiquette, • Bold thinker – you thrive under pressure and love to solve tough problems in creative ways, • A proactive mindset – you anticipate needs before they arise and if there’s a problem, you’re already solving it, • Confident juggling timelines, priorities, and multiple clients at once with grace, • Adaptable, open to ongoing change and collaboration, • A laser-sharp eye for detail and strong organizational skills, • Comfort with technology, including proprietary software, • 2-4 years of professional experience, familiarity with court reporting or legal services is a huge plus What’s in it for you: • Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance, • Healthy work-life balance: hybrid work structure, paid time off, Paid Parental Leave, tuition reimbursement and more, • Employee equity and referral programs: when we succeed, you succeed!, • Extensive mental health and wellness benefits – to help you feel your best and thrive personally and professionally, • Matched 401(k) to help you save for your future, • Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in, • Earned wage access: get a portion of the wages you earned prior to payday, • Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth, • Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week– because work should be rewarding and fun! About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. If you need an accommodation for any part of the applicant process because of a medical condition or disability, please send an email to or call a member of our People Team to let us know the nature of your request. Please be aware of fraudulent recruiting activities. Veritext will only contact candidates through official @veritext.com email addresses. We will never ask for sensitive personal information or payments during the hiring process. If you are ever unsure about the legitimacy of a communication or have been asked for any of the above, please contact us directly at . Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job DescriptionPower-Flo Technologies is looking for you to join our Administrative Support team at our New Hyde Park location. You will impact the company's operations and organization through data entry while providing exceptional customer service to our customers, vendors, and visitors. You will work closely with our Accounts Receivable, Accounts Payable, Sales, and Operations departments. Salary Range: $16.50 - $19/hour Full-time, on-site role. Monday - Friday. Competitive Benefits Package • Health insurance (medical, dental, vision), • PTO program and paid holidays, • 401K with employer match Every Day The Administrative Support Team: • Provides administrative support to the AR, AP, and Sales departments including but not limited to charging credit cards, filing ship tickets, pulling invoices, setting up new vendors, and handling emails, • Enters data for our warehouse and counter sales departments, • Greets visitors and answers the multiline phone system, directing calls appropriately, • Scans and prints documents, • Sorts and distributes mail to the proper departments, handles all outgoing postage, and tracks packages, • Makes trips to the bank and post office, • Manages Accounts Payable emails, • Other office duties upon request What You Bring to the Role: • Eagerness to gain office experience, • Experience managing your own timeline, prioritizing work, and multitasking, • Excellent written and verbal communication skills, • Attention to detail, • Strong organizational skills in a fast-paced environment, • Strong basic mathematical skills, • Experience with Microsoft Office software, including Word and Excel (basic knowledge), • Computer savvy and willingness to learn proprietary software, • Valid and clean driver's license to make trips to the bank and post office daily (using a company vehicle) Physical Requirements: • Ability to sit for prolonged periods of time (with accommodations upon request), • Ability to utilize a computer keyboard, computer monitor, adding machine, and telephone for prolonged periods of time (with accommodations upon request) Power-Flo Technologies is the premiere provider of supplies, services, and solutions to the electrical, industrial, mechanical, and automation industries. Learn more about us here: Follow us on LinkedIn: About Us We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States. Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.