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- Flow Day Spa
Receptionist / Administrator9 days ago$16 hourlyFull-timePark Slope, BrooklynJob Title: Receptionist Location: Flow Day Spa, Downtown Brooklyn, NYC Employment Type: Full-Time / Part-Time About Flow Day Spa: Flow Day Spa is a welcoming and tranquil space that specializes in body and foot massages, as well as facials, designed to promote relaxation and well-being. Our commitment is to provide each client with affordable, personalized treatments in a clean, calming environment. Job Summary: We are looking for a friendly and organized receptionist to join our team at Flow Day Spa. The receptionist will be the first point of contact for our clients, helping to create a warm, welcoming atmosphere that reflects our spa’s values. This role involves managing bookings, handling client inquiries, assisting with administrative tasks, and ensuring the smooth daily operation of our front desk. Key Responsibilities: • Greet clients warmly upon arrival, check them in, and assist with any initial questions. • Schedule appointments, manage bookings, and coordinate with our team of therapists to ensure smooth operations. • Answer phone calls and respond to emails or messages, addressing client inquiries regarding services, pricing, memberships, and other details. • Handle transactions, including service payments and membership purchases. • Maintain a tidy and welcoming reception area. • Provide information on our membership packages and promotions, encouraging clients to make bookings and return visits. • Handle client feedback professionally, resolving issues or escalating as necessary. • Support the team with light administrative tasks, such as inventory checks and appointment confirmations. Qualifications: • Previous experience in a receptionist or customer service role, ideally within the wellness or hospitality industry. • Excellent communication skills, with a welcoming and professional demeanor. • Proficient in using booking and scheduling software (experience with spa or salon management software is a plus). • Detail-oriented, organized, and able to multitask in a fast-paced environment. • Passionate about wellness, with a positive attitude toward creating a relaxing experience for clients. Benefits: • Competitive hourly wage • Employee discounts on spa services • Opportunity for career growth within the spa industry • Training and support to help you excel in your role
Immediate start!Easy apply - VM Spa
Spa Manager/Esthetician2 months agoFull-timeManhattan, New YorkWe are seeking a dynamic Spa Manager to oversee the operations of our spa. The ideal candidate will have a passion for the beauty and wellness industry, coupled with strong leadership skills to drive the success of our spa. Responsibilities - Manage day-to-day operations of the spa, ensuring exceptional customer service - Supervise and train spa staff, including conducting interviews and performance evaluations - Develop and implement sales strategies to drive revenue growth - Maintain inventory stock levels and oversee purchasing of spa products - Handle payroll and scheduling for spa employees - Utilize POS systems effectively for transactions and reporting - Monitor market trends and competition to optimize spa offerings - Coordinate with vendors and suppliers for quality products - Ensure cleanliness, organization, and compliance with health and safety regulations Qualifications - Has to be familiar with Candela laser, dermal infusions, chemical peels, spa administration. - Must know how to upsell services - Must have 3 years or more of experience as spa manager running a spa and managing team Proven experience in sales, retail management, or related fields - Strong leadership skills with the ability to motivate and inspire a team - Knowledge of inventory management, payroll procedures, and shift management - Familiarity with POS systems and proficiency in Microsoft Office suite - Excellent communication and interpersonal skills - Previous experience in a spa, beauty salon, or related industry is a plus Job Type: Full-time Pay: $30 and up an hour Shift: Monday-Sat 10AM-7PM Benefits: Friends and family discount Commission upsell Work Travel Yearly Bonus Experience: POS: 3 years (Required) Sales: 3 years (Required) Leadership: 3 years (Required) License/Certification: aesthetician license (Preferred) Ability to Commute: New York, NY 10010 (Preferred) Ability to Relocate: New York, NY 10010: Relocate before starting work (Required) Work Location: In person
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