Property/Office Manager
hace 3 días
Corona
Job Description Position Summary The Office & Property Manager ensures efficient management and operations of NHSQ’s event spaces and offices at the Casita property. This role demands excellent organizational, administrative, and customer service skills to maintain a professional, welcoming environment and facilitate smooth event execution. Key Responsibilities Office Administration: Serve as the primary point of contact for all office-related needs. Maintain office supplies and equipment; manage vendor relationships for maintenance, cleaning, and office services. Organize shared workspaces, ensuring the office environment remains clean, professional, and welcoming. Manage incoming and outgoing communications, including phone calls, mail, and emails to general inboxes. Provide administrative support to staff and leadership, including scheduling, document preparation, and printing. Facility Management & Maintenance: Coordinate routine and preventative maintenance including HVAC, plumbing, electrical, security systems, and janitorial services. Conduct regular inspections of the Casita property to promptly identify and address maintenance issues. Manage inventory of supplies and equipment needed for property upkeep and events. Liaise with contractors and vendors to complete renovations and repairs as required. Event Coordination & Client Relations: Respond to inquiries about event space rentals, conduct facility tours, and provide detailed rental information to prospective clients. Manage booking calendars, contracts, and event schedules, ensuring clear communication and documentation. Coordinate logistics for events, including space preparation, audiovisual setup, catering arrangements, and additional amenities as needed. Oversee setup and breakdown of events, ensuring event spaces are promptly restored to original condition post-event. Act as the primary client liaison, addressing questions, resolving issues promptly, and ensuring high levels of customer satisfaction. Finance and Data Entry Support: Assist with basic bookkeeping tasks under the guidance of finance personnel. Perform data entry of invoices, receipts, and financial transactions into relevant systems. Track and submit staff reimbursements and maintain records for petty cash and office expenses. Prepare documentation to support financial reporting and grant compliance as needed. Technology and Facilities Coordination: Liaise with IT support vendors to resolve technical issues and manage technology needs. Monitor functionality of office equipment and coordinate necessary repairs or replacements. Support staff with basic technology issues and assist new hires with onboarding to internal systems and accounts. Safety, Compliance, and Risk Management: Ensure compliance with health, safety regulations, local laws, and NHSQ policies. Implement and maintain emergency preparedness procedures and conduct regular safety inspections. Manage facility-related risks, insurance requirements, and liability concerns. Qualifications: 2-4 years of experience in facility management, office administration, or event coordination. Exceptional organizational, communication, and customer service skills. Proficiency in Microsoft Office Suite, booking software, and finance management tools. Flexibility to work evenings and weekends, based on event schedules. Reporting: Reports directly to the Executive Director or designated supervisor at NHSQ. This role significantly contributes to NHSQ's mission by maintaining a dynamic, communityoriented space that supports events, civic engagement, and organizational effectiveness. Company DescriptionNeighborhood Housing Services of Queens CDC, Inc. (NHSQ) is a HUD-certified non-profit counseling agency with over 28 years of experience in providing housing and advisory services to the residents of Queens. Our mission is to preserve and revitalize underserved neighborhoods in Queens by empowering individuals and stabilizing communities. We work collaboratively with government agencies and businesses, guided by the needs of local residents. Our target areas include Community Boards 1 through 4, encompassing neighborhoods such as Long Island City, Astoria, Sunnyside, Woodside, Corona, Elmhurst, East Elmhurst, and Jackson Heights. In 2022, NHSQ made a significant impact by reaching over 8,500 individuals, counseling more than 2,000 clients, and securing approximately $8.6 million in affordable financing for first-time homebuyers. Our comprehensive programs include First-Time Homebuyer education, Homeowner Services, Emergency Home Repairs, Workforce Development, Affordable Housing & Tenant Services, Financial Capability, and Energy Efficiency & Resiliency.Neighborhood Housing Services of Queens CDC, Inc. (NHSQ) is a HUD-certified non-profit\r\ncounseling agency with over 28 years of experience in providing housing and advisory\r\nservices to the residents of Queens. Our mission is to preserve and revitalize underserved\r\nneighborhoods in Queens by empowering individuals and stabilizing communities. We work\r\ncollaboratively with government agencies and businesses, guided by the needs of local\r\nresidents. Our target areas include Community Boards 1 through 4, encompassing\r\nneighborhoods such as Long Island City, Astoria, Sunnyside, Woodside, Corona, Elmhurst,\r\nEast Elmhurst, and Jackson Heights.\r\nIn 2022, NHSQ made a significant impact by reaching over 8,500 individuals, counseling\r\nmore than 2,000 clients, and securing approximately $8.6 million in affordable financing for\r\nfirst-time homebuyers. Our comprehensive programs include First-Time Homebuyer\r\neducation, Homeowner Services, Emergency Home Repairs, Workforce Development,\r\nAffordable Housing & Tenant Services, Financial Capability, and Energy Efficiency &\r\nResiliency.