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Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you’re the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We’re currently seeking passionate individuals to join our team as Customer Service Associate, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Associate, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. With our internal paid training and licensing program, you will become a certified subject matter expert on Plymouth Rock and affiliate insurance products. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy., • Ensure first call resolution, making the customer experience as seamless as possible., • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella)., • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment., • Utilize your analytical and decision-making skills to address policy changes and corrections effectively., • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise., • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am–7:00pm Monday – Friday and 10:00am–3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills., • Analytical mindset with good decision-making abilities., • Proficiency in computer skills and data entry., • High motivation to take ownership and follow up on tasks., • Flexibility to adapt to a fast-paced, changing environment., • Ability to work weekdays and rotational Saturdays., • Must obtain a NJ Property & Casualty Insurance Producer License (You will receive fully paid training, and we will sponsor you for your insurance license)., • High school diploma required, college degree is a plus!, • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $48,000 to $52,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Free onsite gym and health center at our Woodbridge Location, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI

Job DescriptionSportsMed Physical Therapy is looking for Patient Transport Drivers. If you are a people person who enjoys helping others, are motivated and want to make a difference, this is a terrific opportunity to work in a job that offers variety and a great work environment. SportsMed Physical Therapy is a leading provider of physical rehabilitation services. We are a multidisciplinary practice focused on high quality patient care. Our facilities feature state of the art equipment focused on outpatient sports medicine and orthopedic conditions.Responsibilities • Pick up and transport patients from their locations to the SportsMed PT offices and back again;, • Ensure all company vehicles are kept clean;, • Be responsible for all scheduled vehicle maintenance issues;, • Assist patients in and out of the vehicle as necessary;, • Provide great customer service to all our patients;, • Be a great team player who exemplifies the SportsMed attitude.Requirements, • A clean driving record;, • Familiarity with the Waze navigation app;, • Comfortable with common technology such as texting, email and voicemail on mobile devices;, • Self-motivated and organized;, • Ability to follow instructions and work independently;, • High School Diploma or GED;, • Minimum five years’ driving experience, • Bilingual-Spanish is a plusBenefits, • Medical, Dental, Vision and Supplemental Insurance Options, • 401K Match, • Paid Vacation Time, • Paid Sick Leave, • Paid Holidays, • Employee Discounts through LifeMart, • Pay Range: $16.00 - $17.50 per hour