Senior AV Technician
2 days ago
Rochester
Job Description Company Overview We are partnering with an established and rapidly growing custom integration company based in Rochester, NY. With deep roots in the community and a reputation for delivering high-quality AV, automation, and networking solutions, this integrator combines technical expertise with a strong team-oriented culture. Their commitment to employee retention, customer satisfaction, and continuous growth has made them a trusted name in residential integration. Why Join Us? • Be part of a tight-knit, supportive team that values camaraderie and humor as much as technical excellence., • Work in an organization that prioritizes employee happiness, retention, and long-term development., • Join a company that hosts fun annual events like summer BBQs with live music and team outings like go-karting and paintball., • Engage in meaningful, hands-on work that directly contributes to the success of high-end residential projects. The Lead Residential Technician will play a critical role in delivering high-end home automation, AV, and networking solutions. This role is ideal for a skilled technician with a solid foundation in installation and programming, who is ready to take the next step into a leadership role. You’ll serve as the right-hand to the VP, collaborate with the existing lead technician, and help drive excellence in field operations. This position is hands-on and client-facing, requiring technical proficiency, leadership ability, and excellent interpersonal skills. Responsibilities • Lead onsite installations of residential AV, networking, and automation systems, ensuring projects meet high standards of quality and client satisfaction., • Collaborate with the current lead technician and support junior team members by delegating tasks and providing mentorship., • Install and configure Control4 systems (required), and work with Lutron and Ubiquiti gear (preferred)., • Coordinate with project management and operations staff to ensure timely execution of project milestones., • Serve as a secondary point of contact for clients during installations, maintaining professionalism and clarity in communication., • Travel occasionally (up to 8–10 weeks per year) for out-of-town projects, fully supported by the company., • 5–10 years of field experience in AV integration, home automation, or a related field., • Control4 certification or strong hands-on programming experience with Control4 systems, • Experience with Lutron and/or Ubiquiti preferred., • Strong understanding of networking fundamentals and residential construction environments., • Prior leadership experience is not required but must demonstrate readiness to lead others and manage job sites., • Excellent communication and client-facing skills., • Positive attitude, sense of humor, and genuine desire to contribute to a close-knit team., • Ability to travel up to 10 weeks per year for projects (with full travel expenses covered)., • Competitive health, dental, and vision insurance, • 401(k) with company matching, • Company-provided vehicle and cell phone, • All tools and materials supplied, with covered expenses, • Ongoing paid training and certification programs, • Paid time off (PTO) and company holidays $50,000 – $67,000, depending on experience and technical capabilities. Salary-based (not hourly), ensuring income stability regardless of seasonal fluctuations. Job Type: Full-time Powered by JazzHR 61MPxFGeZN