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Care Management is a service model designed to ensure comprehensive communication and coordination among all caregivers involved in a resident's care. A designated "care manager" takes the lead, overseeing and providing access to the necessary services to address the resident's needs, preventing hospitalizations, maintaining health, and ensuring stability. The Care Manager is responsible for providing and coordinating services for their assigned caseload. This involves guiding program enrollees and their legal guardians through the healthcare system, addressing access issues, building relationships with service providers, and monitoring interventions and outcomes.
Are you passionate about food and eager to learn the art of tofu sales and production? Join the team at Fong On, a renowned tofu shop with a rich history of crafting quality products. What We Offer: On-the-Job Training: No tofu experience? No problem! We’ll teach you everything you need to know. Supportive Team Environment: Work alongside experienced team members who are here to help you succeed. Growth Opportunities: We're always looking for individuals who want to grow with us. Responsibilities: Assist in the daily sales and production of tofu and related products Ensure cleanliness and organization of the work area Follow safety and food hygiene guidelines Package and prepare tofu for sale Be able to help front of house with sales Requirements: Must speak English and Chinese (Cantonese or Madarin) Experience in food production preferred but not required Willingness to learn and take on new challenges Ability to work in a fast-paced environment Punctual, reliable, and a strong team player Knowledge of food safety and hygiene standards is a plus Be able to lift 50+ lbs If you’re ready to be part of a dynamic team and learn the art of tofu production, apply today!
Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.