Los Angeles
Job Description About Us: Specialty Restaurants Corporation, a leader in the hospitality industry, was founded in 1958 and is a high-spirited and successful family-owned corporation. Perched atop the scenic hills of Granada Hills, The Odyssey offers breathtaking panoramic views of the San Fernando Valley, providing an unforgettable dining experience. As a proud leader in farm-to-table cuisine, we are committed to delivering fresh, vibrant, and flavorful dishes that celebrate the best of California's seasonal ingredients. Recognized as one of OpenTable's Diners' Choice Award winners and consistently ranked among the top scenic restaurants in Los Angeles, The Odyssey has been a premier dining destination for decades. Our exceptional hospitality and innovative culinary approach have also earned us accolades from local food critics and publications, solidifying our reputation as a must-visit culinary landmark. Our mission at The Odyssey/Specialty Restaurants Corporation is to always innovate and consistently deliver a 5-star experience for our teams, guests, and community. We are all about advancement and growth from within, collaboration, teamwork, and creating a positive work environment. We look forward to adding our next valued team member! Top-notch benefits: • Paid Sick Time renewed yearly, • Accrued Paid Vacation Time, • Management Referral Program with up to a $4,000 payout for qualifying management positions, • Employee Meals, • Employee Assistance Program (EAP) to assist with work life balance, • Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values., • Numerous opportunities for growth and advancement, • Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match after 12-month employment, • Opportunities to grow your career with a clear path for advancement, • Plus, more! Job Summary: As a Banquet Server, you will play a crucial role in providing exceptional dining experiences for guests attending various events, including weddings, corporate functions, and special occasions. Your primary responsibility will be to deliver high-quality service, ensuring guests' satisfaction and contributing to the overall success of the banquet operations. Essential Responsibilities: • Set up and Preparation, • Assist in the setup and arrangement of banquet rooms according to the event specifications., • Ensure all tables, chairs, linens, and tableware are properly organized and presentable., • Greet guests upon arrival and guide them to their designated tables., • Serve meals and beverages according to established service standards., • Ensure proper timing and coordination between the kitchen and banquet floor to ensure the smooth delivery of food., • Respond promptly to guests' requests and anticipate their needs throughout the event., • Provide recommendations on menu items and assist guests in making informed choices., • Collaborate with fellow servers, bartenders, and other staff members to provide seamless service., • Communicate effectively with the kitchen and support staff to ensure the availability of supplies and timely delivery of food and beverages., • Ensure a warm and friendly atmosphere for guests, creating a positive dining experience., • Handle guest inquiries, complaints, and special requests promptly and professionally., • Address any issues or concerns raised by guests, aiming to resolve them to their satisfaction., • Adhere to all safety and sanitation regulations, maintaining a clean and safe working environment., • Follow responsible alcohol service guidelines and procedures., • Previous experience as a banquet server or in a similar role is preferred., • High School graduate / min 18 years of age, • Strong customer service skills with the ability to provide exceptional guest experiences., • Excellent communication and interpersonal skills to interact effectively with guests and team members., • Ability to work in a fast-paced environment while maintaining composure and attention to detail., • Knowledge of food and beverage service procedures and etiquette., • Flexibility to work evenings, weekends, and holidays, as required by the banquet schedule., • Regular lifting, moving and carrying of food items, furniture, garbage etc. weighing up to 30 pounds across the restaurant, • Regular and prolonged standing and walking inside and outside the restaurant during a 6-8 hour shift with appropriate breaks, • Regular ascending/descending stairs, • Repeating motions that may include the wrists, hands and/or fingers We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing pre-employment background check