Las Cruces
Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Training & development What you'll do here: Under general supervision and in accordance with established company policies and procedures, the Store Supervisor (SS) participates in the management activities (staffing, productivity, tax prep work, marketing) for one office / kiosk within an assigned district. This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business. • Supervises one or more seasonal hourly staff members at a single location or kiosk, • Communicates with the Manager on the status of recruiting, interviewing and hiring of seasonal employees for assigned locations when applicable, • Maximize customer service and increase sales, • Performs administrative functions, • Develops, reviews, approves, and monitors office work schedules and hours worked, • Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems, • Reviews productivity reports, discount reports, AAG, and other various reports and takes appropriate action where necessary, • Maintains a comprehensible filing system for filing, acknowledged, rejected and complete tax returns, • Prints client checks each morning and ensures timely distribution of refund checks, • Follows up with all void/hold tax return clients to persuade them to return to the office and file their tax returnSkills you'll bring for success:, • High School Degree or equivalent related business experience, • Course of study in management or in tax preparation and/or accounting preferred, • Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number), • One year of previous management or supervisory experience desired, • Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software