Parts Supervisor
hace 2 meses
Pooler
Job DescriptionWho We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the Parts Supervisor, you will be responsible for the execution of tasks involved with the parts warehouse or sales counter operation at the branch. This includes Safety, cleanliness, all daily reporting, Cash business management, hydraulic hose business, communication with local Service manager and Regional Parts Manager. Primary Responsibilities: • Participate and administer all required OSHA and Yancey Brothers Safety guidelines., • Maintain a clean working environment to include warehouse and parts counter areas., • Address all daily operational requirements, to include stock, customer, shop, and transfer orders in a timely manner., • Additional operational process requirements to include, Open Backorders, Vendor orders, Cycle Counts and No-Location parts., • Initiation of a claims process for shipping errors,, • Manage the Cores and Warranty Parts return processes., • Oversee branch hydraulic hose business, utilizing proper assembly and contamination control techniques., • Oversight and daily completion of fulfilling all orders in a timely manner including branch transfers received prior to cut-off, delivering shop orders, and assisting customers with loading., • Schedule Parts department staff to provide coverage during normal operating hours., • Oversight of local parts staff training and development., • Communicate local personnel performance issues with Regional Parts Manager., • Maintain all assigned equipment to include scanners, forklifts, hose building equipment, and order pickers., • Assist Regional Parts Manager in attainment of branch profitability and operational KPI’s., • Management oversight of parts inventory accuracy and variances., • Oversee all administrative functions to include Customer dispute resolution, cash collection and reconciliation., • Communicate regularly with the locally assigned Product Support Sales and Service teams.Additional Responsibilities:, • Participate in required safety program, and work in a safe manner., • High school or equivalent, • Specific industry experienced desired or an equivalent college degree., • Minimum of 3 to 5 years of experience.Required Qualifications/Skills:, • Able to obtain forklift certification, • Ability to lift 50 lbs repetitively and occasionally higher amounts with assistive devices, • Willingness to work in hot/cold weather conditions, • Attention to detail, • Basic computer skills (email, internet, basic data entry), • Problem solving and multitasking, • Safety conscious and customer focused, • Be self-driven and take pride in your workPreferred Qualifications/Skills:, • Safety: We value the lives and health of our team and customers above all else., • Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly., • Teamwork: We work as one across our organization for the benefit of our customers., • Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide., • Acting in a safe manner, • Exhibiting honesty and integrity, • Acting in a fair and ethical manner, • Team mentality, • Delivering quality results, • Embraces change / improvement, • Exhibiting superior customer service skills, • Exhibiting pride and ownership, • Working with a sense of urgency, • Competitive Compensation, • Individual Bonus Opportunities Available, • 401k Plan Strong Company Match, • Employee Profit Sharing, • Financial Wellness CoachingEmployee Wellness Program, • Medical, Vision, Dental Insurance, • Prescription Drug Coverage, • Flexible Spending Accounts, • Short & Long Term Disability, • Group Life InsurancePersonal Time Off, • Paid Holidays, • Paid Sick Leave Career Development, • Tuition Reimbursement, • Ongoing Training, • Advancement Opportunities