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Job DescriptionAbout the Role The Patient Care Manager will lead care coordination efforts, support patient engagement, and ensure the delivery of high-quality, patient-centered services across virtual care platforms. This role serves as a key liaison between patients, healthcare providers, and internal teams, ensuring seamless communication and effective care management. This position is ideal for a healthcare professional with strong operational expertise, leadership experience, and a commitment to improving patient experiences through efficient and organized care delivery. Key Responsibilities * Oversee daily patient care coordination and remote support services * Supervise, mentor, and support patient care coordinators and support staff * Ensure timely patient follow-ups, care updates, and service assistance * Monitor patient cases, escalations, and service quality standards * Collaborate with healthcare providers to align care plans and patient needs * Maintain accurate patient records and ensure HIPAA compliance * Analyze patient care metrics and implement process improvements * Train staff on patient communication best practices and care protocols * Address complex patient concerns with professionalism and empathy Required Qualifications * Bachelor’s degree in Healthcare Administration, Nursing, Public Health, or a related field * Minimum of 1 year of experience in patient care coordination, healthcare operations, or case management * Prior leadership or team management experience * Strong understanding of healthcare workflows and patient service standards * Excellent communication, organizational, and problem-solving skills * Experience with EMR/EHR systems and remote care tools * Ability to manage multiple patient cases while maintaining high-quality service Preferred Qualifications * Nursing background (RN/LPN) or clinical experience * Experience in tele health or remote healthcare environments * Knowledge of insurance processes and care authorizations What We Offer * Competitive hourly compensation * Fully remote work environment * Opportunity to lead impactful, patient-centered initiatives * Supportive and collaborative team culture * Professional growth and advancement opportunities in healthcare management #hc220293

As a Manager on our Merchant Sentiment Operations team, you will oversee the day-to-day operations and long-term success of your Merchant Sentiment team.

We are seeking an experienced and dynamic Senior Manager to lead our Application Support team for myPBM. Strong problem management and production support experience.

As a Credit Support Manager I Associate within the Credit Reference Data team, you will be managing credit data processes, executing data maintenance, handling bulk changes, and updating credit coverage. Credit Support Manager I Associate. You will supports Corporate and Investment Banking initiativ

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