Support manager jobs in Springfield, Illinois - Page 3Create job alerts

Job Description AO Globe Life is a company that works with all major members of labor unions, credit unions, associations, and their families across the US and provides them with their permanent benefits. We are dedicated to protecting every child and serving all working families, and we are looking for motivated people to become part of our expanding workforce. We are seeking a Remote Entry-Level Sales Representative who will guide clients through their benefits programs, ensuring clarity, professionalism, and exceptional service. Key Responsibilities: • Serve as the first point of contact for clients via phone and Zoom, • Explain and review permanent benefits clearly and accurately through guidance, • Guide clients through enrollment and claims processes., • Document all client interactions to ensure compliance with standards, • Collaborate with team members to improve client experience, • Eligibility: Must be legally authorized to work in the United States., • Minimum of a high school diploma or GED, • Experience: 1+ years in customer support, administration, or sales preferred, • Strong verbal communication skills with patience and empathy, • Proficiency in using Zoom and digital tools for communication, • Excellent organizational and documentation abilities, • Ability to adapt quickly in a fast-paced environment, • Comprehensive Health Coverage: Life, Medical, Dental, and Vision insurance., • No prior sales experience required as training will be provided., • Incentive trips 4 times each year, performance-based bonuses, flexible schedule, and work remotely from anywhere., • Training & Development: Ongoing professional development and career growth opportunities. Hiring Manager: Vanessa Priori Have questions? Please email me at

Job Description The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security. Major Duties and Responsibilities: • Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs, • Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience, • Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills, • Conducts new employee orientations, trains and coaches Store Associates, • Utilizes company tools to diagnose opportunities and develops action plans to improve performance, • Regularly communicates with General Manager and Assistant Manager to discuss strengths, opportunities, and trends in business to increase sales, • Regularly communicates with General Manager and Assistant Manager to discuss strengths and opportunities of staff members, • Provides direction, support, and ongoing feedback of overall performance to staff members, • Assists in the hiring process to the needs of the business, actively recruiting to ensure open positions are filled, • Ensures company standards are met for store and associate appearance, • Assists with planning and adjusting schedules as necessary to maximize sales, while ensuring payroll expectations are followed, • Plans, coordinates, and executes all merchandising and sales promotions in a timely manner while ensuring pricing and signage information is accurate, • Willingness to participate in continued education, including product knowledge and professional development, • Assists management team with inventory management, • Performs all duties of a store associate while functioning as a Customer Service Manager, • Performs all duties as directed by managers Qualifications • Must be 21 years of age, • 1-2 years retail management experience. Demonstrates supervisory and training/coaching skills, • Full-time employment, ability to work evenings, weekends and holidays, as scheduled. Consistent and regular attendance required, • Ability to develop constructive and effective relationships with staff and customers by possessing strong interpersonal skills to communicate with confidence, • Skills to influence at all levels; demonstrated ability to work effectively within a team and be assertive in driving successful management strategies, • Demonstrates strong comprehension along with excellent written and oral communications skills; ability to read small type, • Possess strong organizational and time management skills; effective ability to multitask and strong attention to detail required, • Ability to operate business machines and electronic devices (scanners, phones, computer keyboards, etc.), • Ability to count cash and make change accurately, • If necessary, must be able to pass any applicable alcohol training class and maintain a current certification card, • Ability to repeatedly lift 40-50 pounds, • Ability to stand and/or walk for extended periods of time, • Ability to follow directions and complete assignments, • Perform all duties as assigned by supervisors, • Ability to repeatedly walk up and down stairs, • Ability to work in cold areas *The pay range for this position is $19.00-$24.00 Binny's offers a comprehensive benefits package including medical and dental insurance, an FSA plan, a 401(k) plan, educational reimbursement, PTO time, paid sick time, paid parental leave, paid holidays and an employee discount.

Job Description Principal Accountabilities Ability to read blueprints/schematics Accurately interpret customer needs and work with the customer and outside sales team to offer appropriate solutions to satisfy requirements Answer customers’ questions about products, prices, availability, product uses, and credit terms Arrange and direct delivery of products Assist outside salesman with quotes, orders, and submittals/O&M’s Attend industry trade shows and product training Consult with clients after sales or contract signings to resolve problems and to provide ongoing support Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders Emphasize product features based on customers’ needs and technical knowledge of product capabilities and limitations Enhances organization reputation by accepting ownership for accomplishing new and different requests Ensure timely order processing and confirmation of orders Enter sales orders into the Eclipse system and pick customer order tickets. Estimate or quote prices, credit or contract terms, warranties, and delivery dates Follow-up on estimates and bids submitted to customers Handle incoming customer requests for quotes and product information (equipment specifications, applications, and accessories) Identify prospective customers or develop territories by using business directories, following leads from existing clients, participating in organizations, attending trade shows and conferences. Manage assigned customer orders from origination to delivery Merchandise and stock products on displays and in self-service areas. Monitor market conditions, product innovations, and competitors’ products, pricing, and sales. Occasionally visit job sites to troubleshoot problems that can’t be resolved over the phone. Participate in organizations, trade shows, and conferences. Position can require after-hours phone calls from customers and occasionally opening up the shop for customers Process warranty claims Provide Branch Manager with reports or additional tasks as requested Provide customers with product brochures or catalogs Provide information on the full range of products and programs offered by the company to the customer Provide post-sales follow up as required Provide technical support, including monitoring shipping, delivery, and return status, as required Recommend products to customers based on customer’s needs and interests Serves customers by understanding and resolving or forwarding complaints Work with customers, outside sales, and internal/external suppliers to resolve issues as they arise Work with other departments to answer questions (i.e., factory, warranty, finance, etc.) Perform other duties as requested. Minimum Education/Experience Required High School Diploma or its equivalent Experience with plumbing and HVAC preferred, but not required Knowledge, Skills, Abilities Required Ability to learn Eclipse software Ability to perform assignments with minimal supervision and under tight deadlines Critical thinker-using logic and reasoning to identify alternative solutions Mathematical reasoning- ability to choose the correct method or formulas to solve the problem Must be able to determine and prioritize workload Must be very detail-oriented and focused for accuracy Must have strong interpersonal communication skills Must maintain a patient and professional attitude while managing a busy workload Strong organizational skills required Equipment Used PC, Calculator, Fax, Telephone, Photocopy Machine, and Forklift Working Conditions Normal warehouse environment Exposure to varying weather conditions and temperatures in the warehouse and on the loading dock. Physical strength to lift 50 pounds regularly and up to 75 pounds occasionally. Connor Co. offers not only a competitive salary but also an outstanding benefits package that includes: medical, dental, vision, voluntary life insurance, Flexible Spending, and 401k. The company pays 100% for a $10,000 basic life insurance policy and Short Term and Long Term disability for our full-time, non-union employees. We are not accepting applications in person. To apply online, please visit us at: Connor Co. Career Opportunities. No phone calls, please. At Connor Co., people make a difference! EOE

Job Description Join Our Team at True North Group Position Title: Entry-Level Sales Representative Open Role: 1 Territory, Outside Sales Opportunity About Us: True North Group isn't just another insurance agency; We prioritize genuine relationships, outstanding service, and a positive work environment on a mission to protect small and mid-sized businesses and their employees. If you're eager to jumpstart a career where you can learn, grow, and make a difference, read on. The Role: As our newest Entry-Level Sales Representative, you'll be the face of True North in your assigned territory. You'll set your own appointments and craft a schedule that fits the rhythms of the local business community. Every day you'll: Engage with Business Owners: Visit storefronts, offices, and industrial parks to connect with decision-makers. Your goal is to understand their needs and introduce them to insurance solutions that protect their teams. Deliver Informative Presentations: Lead open-forum sessions for employee groups (anywhere from 15 to 75 people), explaining benefit packages in an easy-to-understand way. Provide Ongoing Support: From answering questions about coverage details to guiding clients through a claim, you'll become a trusted advisor who businesses rely on. Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage your pipelinekeeping everything organized and efficient. Prospect and Grow: Cold-call new prospects, follow up on leads, and ask satisfied customers for referrals. You'll be proactive, resourceful, and ready to explore every avenue to expand your book of business. Report and Collaborate: Share your weekly activity reportscalls made, meetings held, policies quotedwith your manager during team huddles. Your insights help us all improve. What we look for: Hungry to Learn: You might be new to sales, and that's perfectly fine. We'll train you from the ground up, so any drive to learn quickly will serve you well. People Person: You genuinely enjoy talking to others, asking questions, and listening carefully. Whether chatting one-on-one or speaking in front of a group, you communicate clearly and confidently. Organized & Self-Driven: Managing your own schedule in the field means you need strong organizational skills and a "get-it-done" mindset. Service-Oriented: You take pride in making others feel cared for. When a client has a concern or question, you're the one they trust to find answers. License-Ready: You either hold a Health & Life general lines license or are willing to get it within 90 days. Licensing reimbursement available. What We Offer You Hands-On Training: We combine virtual classrooms with in-field shadowing to teach you everythingfrom product knowledge to presentation best practices. Weekly Draw Pay: A guaranteed base while you build your territory, plus immediate eligibility for bonuses and commissions. Exciting Incentives: Quarterly incentive retreats, annual trips, cash bonuses, stock awards, and lifelong renewal commissions once you qualify. Climb the Ladder: Proven career paths awaitwhether you aspire to become a team leader, a field coach, or advance into agency management. Continuous Development: Regular coaching sessions, sales workshops, and leadership training help you stay sharp and elevate your game. Flexible Hours: As your client list grows, you'll have more control over your day. Work when local businesses are open and still enjoy evenings or weekends off. Additional Qualifications Education or Experience: A bachelor's degree is a plus, but if you've spent at least four years in a customer-facing environment (retail, hospitality, another sales role), we want to hear from you. Recent graduates are encouraged to apply. Tech Comfort: You're comfortable learning new softwareSalesforce and other digital tools come naturally to you. Motivation & Grit: You're coachable and thrive in a self-directed environment. Building a territory from scratch isn't easy, but the rewards are well worth it. Licensing Commitment:If you're not already licensed in Health & Life general lines, you commit to obtaining that license within three months. We take care of tuition and exam fees. How to Get Started Join True North Group, where you'll receive unwavering support, top-tier training, and the chance to build a career you can be proud of. If you're ready to roll up your sleeves, learn the ropes, and make a tangible difference in your community, this is your opportunity. We can't wait to see what you bring to the team!

Job Description The Task Force General Manager provides daily leadership and support to properties during transition or whenever a property has a need. They are responsible for directing all associate functions of the hotel in accordance with the policies and practices of Sand Hospitality LLC., while achieving guest satisfaction, employee satisfaction, owner satisfaction, and revenue and profitability goals. Assignment length will vary based on the need of the property. This position works in conjunction with Hotel Leadership Team to accomplish the mission. Responsibilities include hiring, training, budgeting, sales and timely reporting. The position requires flexibility in scheduling and the ability to travel to any location to fulfill an assignment. Frequent travel is a requirement of this position. This is a full-time exempt position. We offer a competitive total compensation package of $75-$80K including annual performance based increases and the following benefits: • Health and Welfare (Medical, Dental, Vision, Health Savings Account and Flexible Spending Accounts), • Company Paid Short and Long-Term Disability, Basic Life, and AD&D, • Voluntary Term Life, • Retirement Benefits (401k), • Time Off Benefits (Paid Holidays, PTO) 1. Coordinate, direct and manage day-to-day hotel operations. Analyze reports and tools to monitor success and identify areas of further opportunity., 2. Ensure implementation of brand and Sand Hospitality LLC., service strategy and initiatives with the objective of exceeding guest expectations and increasing profit and market share., 3. Responsible for recruiting, interviewing, hiring, training and coaching assigned property management and staff., 4. Identify and act upon opportunities to achieve maximum RevPar through yield management strategies and maintain communication with Revenue Manager., 5. Hold property leadership team accountable for strategy execution. Making sure expenses are maintained in accordance within the budget outline., 6. Provide expertise in utilizing Brand loyalty and sales programs targeting corporate and third party booking segments., 7. Responds appropriately to guest complaints, solicits feedback and builds relationships as a means to continuously improve guest satisfaction. Investigates guest complaints and promptly resolves all problems, both short-term and long-term., 8. Provides ongoing communication and updates with VP and Hotel Leadership Team. Demonstrate positive teamwork in order to accomplish all goals., 9. Ensures proper cash controls and other internal controls are in order to protect company assets by making sure all associates are properly trained on procedures., 10. Works directly with the property accountant to ensure all revenues and expenses are reviewed and recorded accurately and submitted in a timely manner. This includes but is not limited to daily reports, invoices, month-end information, and any special requests. Also ensures that all accounts receivable or other payments due are promptly followed up on and collected., 11. Conducts routine inspections to ensure the cleanliness and maintenance of the hotel., 12. Understands, promotes and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests., 13. Work with Human Resources, DHO and Department Managers to provide leadership as needed, regularly assessing performance, onsite training and provide positive recognition and coaching/mentoring and counseling as necessary., 14. Being active in the local community to build strong relationships with local officials, businesses and customers., 15. All other duties as assigned. REQUIREMENTS: • Required: High School Diploma or G.E.D., minimum of 3 years General Manager Experience., • Preferred: Bachelor’s Degree in Hospitality Management or 5 years of General Management Experience, preferably within multiple hotels and markets., • Supervisory/management experience of 25+ associates., • Ability to drive and travel to properties as needed, frequent travel required. Candidates offered employment must submit to a background check and drug test. We are an E-Verify participating employer. EEO/M/F/Vet/Disabled

Job DescriptionDescription: Position: Concierge About Cedarhurst: Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst creates vibrant environments where seniors can thrive and enjoy a fulfilling lifestyle. Why Work for Cedarhurst: • Our core values describe our expectation that every team member will be Passionate, Trustworthy, Empathetic, Positive, Respectful and Approachable – and in every way a real, true friend of those we serve., • To be a Cedarhurst team member means you’re devoted to doing The Friend’s Work: In your every effort, you reassure, energize, and inspire older adults in Cedarhurst., • Cedarhurst believes that its team is its greatest asset. For this reason, we provide our team members with extensive training as well as personal and career development opportunities., • Cedarhurst believes in promoting from within. We seek team members who wish to grow with us. The Concierge, reporting directly to the Executive Director, serves as the first point of contact for residents, families, visitors, and staff, ensuring a warm welcome and exceptional customer service experience. This position plays a key role in creating a safe, organized, and supportive community environment by monitoring entry and exit points, assisting with resident needs, coordinating communications, and supporting daily operations. In addition to managing front desk responsibilities, the Concierge provides clerical and administrative support to the Executive Director, Business Office, and Sales & Marketing teams, helping to maintain smooth community operations and a positive resident experience. Essential Functions: • Welcome residents, visitors, and guests, providing exceptional customer service and assistance to those entering the community., • Monitor the community’s entry and exit points, signing in guests and residents, and ensuring compliance with safety protocols., • Regularly engage with residents helping them feel valued and cared for, • Receive and distribute mail and packages., • Manage the external and internal calls, taking and communicating messages, as well as forwarding calls to the appropriate person/department., • Assist the Executive Director & Business Office Manager with clerical/administrative duties, as well as assists the Sales & Marketing team with taking sales inquiries, as needed., • Assist residents with scheduling personal transportation services and in making reservations for various community events in conjunction with Life Enrichment Director, • Manage sale of guest meals and initiate credit card transactions for guest meal sales when necessary., • Submit all work order requests to Maintenance on behalf of residents., • Monitor emergency response system and fire alarm panel., • Ensure effective communication is being utilized by community staff with the residents’ families concerning residents’ care, encompassing their physical, personal, and emotional wellbeing., • Work well with others and take direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed., • High School Diploma or equivalent preferred., • Previous experience in a customer service role, preferably in a senior living facility, healthcare, hospitality, or similar setting preferred., • CPR or BLS certification preferred., • This position may need to walk or stand for extended periods and move throughout the community, resident apartments, and other areas of the community., • While performing the duties of this job, the employee may occasionally be required to stoop, kneel, crouch, or crawl, as well as climb or balance., • While performing the duties of this job, the employee is required to communicate effectively and identify/interpret written information., • This position may need to lift up to fifty (50) pounds independently, and up to 200 pounds with assistance., • Individuals in this position are required to follow all infection prevention and control protocols, including the use of personal protective equipment (PPE) when necessary, to ensure the health and safety of residents, staff, and visitors., • This role involves actively participating in all staff activities aimed at fostering teamwork, unity, and morale. The individual will contribute as a collaborative team player, working alongside colleagues to create a supportive and cohesive work environment. Cedarhurst considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment are contingent upon the successful completion of a background check and drug screening, participation in required health assessments (such as TB testing or physical evaluations), and the use of designated personal protective equipment (PPE) as required by company policy and applicable law. Requirements:

Job Description Ever consider running a multi-million dollar business? Wendy’s is looking for qualified Shift Managers to do just that! Looking for an employer that will treat you with RESPECT? Wendy’s knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us. We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants. We are proud to provide competitive benefits and pay. We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow! Benefits: • Medical Benefits, • Bonus Potential, • Free Meals while Working*, • College Assistance, • Education Rewards/ GED Assistance, • Company Chaplain, • Direct Deposit, • Tenure Recognition, • Referral Bonus, • Opportunity for Advancement, • Uniforms, • Vacation, • Employee Assistance Program (ComPsych), • Unity Care Our shift managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Shift Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify! This Wendy’s location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion. We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis. Manna’s Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of the women in our companies. We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks! Job Description: Shift Manager at Wendy's Position Title: Shift Manager Reports To: Restaurant Manager/ General Manager Position Overview: The Shift Manager at Wendy’s is responsible for overseeing daily restaurant operations during their assigned shift. This role involves managing the front-line team, ensuring customer satisfaction, maintaining operational efficiency, and supporting the management team in achieving business goals. The Shift Manager plays a crucial role in leading by example, providing guidance to staff, and ensuring that the restaurant maintains a high standard of food quality, cleanliness, and service. This is a hands-on leadership position that requires excellent communication, problem-solving, and multitasking skills. Key Responsibilities: * Leadership & Team Supervision: * Supervise and lead team members during the shift, ensuring they are performing tasks effectively and efficiently. * Provide guidance, coaching, and feedback to team members to improve performance and foster a positive team environment. * Ensure the team is trained on company policies, procedures, and best practices. * Delegate tasks to staff based on priorities and workflow, ensuring all areas of the restaurant are covered. * Customer Service: * Ensure an exceptional guest experience by maintaining high service standards and resolving any customer complaints or issues promptly. * Monitor guest satisfaction and handle any concerns, ensuring customers leave with a positive impression. * Lead by example in providing friendly and efficient service to all guests. * Operational Efficiency: * Oversee the restaurant's daily operations, including food preparation, inventory management, and cleaning procedures. * Ensure that food is prepared to Wendy’s quality standards and is delivered to customers in a timely manner. * Monitor restaurant performance during the shift, including speed of service, food quality, and cleanliness. * Financial & Cash Handling: * Ensure accurate cash handling and register operations, including opening and closing registers, counting cash, and processing transactions. * Assist in managing labor costs by adjusting staffing levels as needed to meet demand. * Maintain adherence to company policies for handling cash, credit cards, and other forms of payment. * Staffing & Scheduling: * Ensure that breaks, meal periods, and shifts are managed appropriately for staff. * Step in as needed to cover shifts or assist with additional tasks when required. * Food Safety & Sanitation: * Ensure the restaurant is compliant with health and safety regulations, including food handling, sanitation, and cleanliness standards. * Monitor kitchen and dining areas to ensure that cleanliness standards are consistently maintained throughout the shift. * Oversee the proper storage and handling of food and supplies to prevent waste or contamination. * Problem-Solving & Decision Making: * Make quick and effective decisions in response to operational challenges, customer issues, or staff concerns. * Resolve conflicts or issues that arise among team members or with customers, escalating to the Manager or Assistant Manager as needed. * Communication & Reporting: * Communicate effectively with management, staff, and guests to ensure smooth operations. * Report any issues, equipment malfunctions, or significant occurrences to the Restaurant Manager. * Provide feedback to the management team on employee performance and operational improvements. Skills & Qualifications: * Experience: Previous experience in food service, preferably in a supervisory or leadership role. A background in fast-casual or quick-service restaurants is a plus. * Leadership: Strong leadership and people management skills to effectively lead a team and foster a positive work environment. * Customer Service: Excellent customer service skills with the ability to resolve complaints and ensure customer satisfaction. * Communication: Clear and effective communication skills, both verbal and written, with the ability to relay information to team members and management. * Problem-Solving: Ability to make decisions quickly and effectively, resolving issues with minimal disruption. * Multitasking: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. * Attention to Detail: High level of attention to detail in maintaining restaurant standards and meeting customer expectations. Job Requirements: * Ability to stand for extended periods (4-8+ hours) with periodic breaks. * Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment. * Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level. * Capability to walk up and down stairs and use a step ladder as needed. * Occasional sitting, talking, and active listening as required by the role. * Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person. * Ability to move around the kitchen quickly and efficiently. * Compliance with food safety and sanitation regulations. Work Environment/ Job Conditions: * Flexible scheduling, including nights, weekends, and holidays. * Work in a loud, fast-paced environment. * Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers. * May involve exposure to heat, noise, and cleaning chemicals in the kitchen area. * Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks. * Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being. * Job duties span both indoor and outdoor settings, requiring adaptability to different environments. * Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests. * Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors. This job description provides an overview of the responsibilities and qualifications for the Shift Manager position at Wendy’s. Specific duties and requirements may vary by location or role.

Job DescriptionCompany Description WHO IS GUIDEHEALTH? Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. Job Description Job Description We are seeking a Clinical Care Manager who is passionate about advancing high‑quality, compliant, patient‑centered care through precise and timely Utilization Review. In this role, you will apply clinical expertise and regulatory knowledge to evaluate healthcare services, ensure medically necessary care, support provider decision-making, and promote effective care coordination. This is a detailed, analytical, and highly collaborative role that directly contributes to the integrity of care management operations and the member experience. What You’ll Be Doing Utilization Review & Clinical Determinations • Complete timely review of healthcare services using appropriate medical criteria to support determinations., • Document clinical findings and rationale clearly and accurately in accordance with federal/state regulations, URAC standards, and Guidehealth policies., • Partner with the Medical Director and Peer Reviewers for cases requiring medical necessity evaluation, treatment appropriateness, or quality‑of‑care review., • Identify and refer eligible members to disease management programs to enhance care quality and continuity., • Maintain confidentiality of all member information and case records., • Participate in quality management initiatives and support related documentation, reporting, data collection, and committee activities., • Prepare benefit exhaustion letters upon request., • Assist with the design and maintenance of clinical and/or client-specific reports, spreadsheets, and analyses., • Maintain ongoing professional education and growth aligned with Illinois nursing regulations and contemporary clinical practice.Qualifications Minimum Qualifications • Active, unrestricted Registered Nurse (RN) license in Illinois., • 5+ years of experience across varied healthcare settings., • Knowledge of utilization review, managed care processes, and community health., • Meets Illinois CE requirement of 20 hours per 2‑year RN license renewal cycle., • Strong proficiency in Microsoft 365 (Word, Excel, PowerPoint, etc.)., • Excellent written, verbal, and organizational skills., • Ability to prioritize effectively amid rapidly changing business needs., • Advanced degree or certification in Case Management, Utilization Review, and/or Quality., • Interest in Clinical Informatics., • Knowledge of Population Health and Health Disparities., • Previous experience in health insurance or managed care settings. Additional Information All your information will be kept confidential according to EEO guidelines. ALIVE with Purpose: How We Thrive at Guidehealth At Guidehealth, our values come to life in everything we do. • We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike., • Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare., • With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve., • At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member., • And through Empathy in Action, we build stronger connections with those who count on us. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include: • Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs., • Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered., • Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution., • Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected., • Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times., • Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals., • Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need. COMPENSATION: The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager. As a remote-first organization handling sensitive healthcare data, Guidehealth verifies candidate identity at multiple stages of the hiring and onboarding to safeguard patient privacy, data security, and compliance requirements. REMOTE WORK TECHNICAL REQUIREMENTS Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.

Job DescriptionOffice of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Advisor II – Functional Business Analyst Team Manager Division: Governance & Business Management Union: IFT Location: 501 S 2nd St, Springfield, IL – Sangamon County Salary: Range $7,786 to $13,726 monthly – commensurate with experience Benefits: Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Serves as a senior member of the Business Analysis team and a technical leader within the broader IT function. Supervises a small team of advisors, specialists, and technicians, providing mentorship, assigning tasks, and evaluating performance. Acts as top-level consultants in one or more specialized technical areas, offering expert guidance on system integration, performance optimization, and problem resolution. Responsible for conducting in-depth technical research, evaluating new technologies, and ensuring that systems meet compliance, security, and performance standards. Contributes to strategic planning, leads training initiatives, and supports the implementation of enterprise-wide IT and business solutions. Duties and Responsibilities: • Supervises and mentors the Information System Specialists and Technicians by working with the Information System Advisor I to ensure quality and compliance and report performance evaluations to the Data System Manager., • Leads stakeholder workshops and translates business needs into technical requirements, business cases, and process models., • Oversees the development of business cases, process models, and user stories to support IT and business alignment., • Serves as a senior technical consultant; reviews systems for compliance and recommends performance improvements., • Designs and develops complex applications and integrate software systems with existing infrastructure., • Champions the use of business analysis and collaboration tools such as ServiceNow, JIRA, Confluence, SharePoint, Power Automate, and other MS Office tools., • Supports and ensures alignment with business analysis standards, IT governance, and enterprise architecture., • Recommends and implements security measures and system standards; monitors compliance and performance., • Designs and delivers training programs; recommends training levels and stays current with IT trends., • Performs other duties as required or assigned.Education and Experience: Requires knowledge, skill, and mental development equivalent to the completion of two years of college, with coursework in the computer science field AND 4.5 years of experience with technical systems and/or programming experience and/or IT project management, including at least 1-year supervisory experience or any equivalent combination of education and experience. Knowledge, Skills and Abilities: • Requires extensive knowledge of systems design and implementation, including the way programs are written, compiled, and tested, the methods of operating computers, and the way data is transcribed into a suitable form and has an appreciation of the wider business context for those programs., • Requires excellent oral and written communication skills for effective engagement with colleagues and internal users/customers., • Requires extensive knowledge necessary to effectively perform the ability to exercise sound judgement in analyzing, evaluating, and solving problems of a procedural, organizational, administrative, and/or technical nature., • Requires the use and understanding of appropriate methods, tools, applications, and processes to demonstrate a rational and organized approach to work., • Requires extensive knowledge of the principles and techniques of computer system documentation., • Requires the desire to seek to identify learning and professional development opportunities., • Requires extensive knowledge of the advantages and limitations of computer communication, and information retrieval systems as management information tools., • Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions., • Requires the ability to organize facts and findings, analyze data logically and to present results with clarity and comprehension, orally and in written or graphic form., • Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class., • Requires a valid Illinois Driver’s License and the ability to perform physical activities such as lifting, carrying, and pushing/pulling items weighing up to 50lbs.Application Process:, • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. F491u23mmC

Job Description Road Ranger is looking for a Kitchen Manager to join the Camp Butler Rd. Road Ranger team! Competitive pay based on experience! Join the Road Ranger family and see how far your drive can take you! At Road Ranger, we aim to provide drivers with the warm hospitality, top tier fuel, quality food, and essential products they need along their journey. We owe our success to our friendly, driven employees who thrive in our fast-paced environment. To reward their hard work, we offer our employees a wide variety of competitive benefits to support their health and wealth, such as: • Health, Dental, & Vision Insurance, • Weekly Pay, • Bonus Potential, • 401(k) with up to 4% company match, • Life Insurance, • Paid Vacation, • Paid Parental Leave Working under the supervision of the Store Management Team, the R+R Kitchen Food Service Coordinator (FSC) is responsible for the operation of the Company's proprietary food programs. Duties and responsibilities will include: recording & calculating daily waste, adjusting build-to information, ordering supplies, counting & calculating inventory weekly, ensuring compliance with health & sanitation requirements, and preparing & direction team members. The ideal R+R Kitchen Food Service Coordinator has 1 plus years of restaurant management experience, is a friendly, hard-working, and reliable leader who enjoys engaging with customers, employees, vendors and helping make a difference in someone’s day. If you possess these qualities, you are already one step closer to a successful career in the Road Ranger family. Do you have what it takes to be a Ranger? Apply today! Pay Range: $16-17 per hour #rrhp Road Ranger is a proud equal opportunity employer. We are committed to equal employment opportunities, regardless of age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity, national origin, marital status or civil partnership/union status, veteran status, citizenship, pregnancy, genetic information, physical or mental disability, or any other status or characteristic protected by federal, state or local law. Powered by JazzHR NBeWHRzvdL

Job Description Job Description: Vice President-BRANDT Agronomic Services Summary/Objective The Vice President of BRANDT Agronomic Services (VP-AS) is responsible for the direction and oversight of all functions of the BRANDT Agronomic Services, LLC in accordance with industry standards and corporate policy. This position is responsible for ensuring all business activities contribute to company growth. The VP- AS oversees the development of business and financial strategies for customers, prioritizes corporate initiatives and collaborates with other stakeholders to achieve overall BRANDT, Inc. goals. This position is responsible for determining the proper allocation of resources and personnel to achieve corporate goals, growth and profitability. This position reports to the Executive Team and is responsible for planning and directing all business initiatives within Agronomic Services, LLC. Essential Functions • Provide the overall direction of the Agronomic Services, LLC within the guidelines of the Board of Directors and President / CEO of the corporation., • Appoint and direct Regional Managers, approve retail Plant Managers, Seed & Agronomy Manager, and other Agronomic Services team personnel. Approve open positions and job offers within designated area., • Approves fertilizer, chemical and seed profitability plans and rebate structures and accounting for these programs., • Prepares executive reports and presentations as required., • Represents the company at Trade shows and Association meetings., • Ability to address complaints and resolve problems that arise beyond locations control, • Prioritize company objectives and implement strategies to achieve company initiatives as part of the leadership team., • Prepare and provide budgetary information, implementation, and adherence for the Agronomic Services, LLC., • Provide timely and accurate analysis of division performance, budgets, project proposals and business trends to the Executive Committee, President / CEO and Board of Directors., • Prepare long and short-term capital plan for business area., • Support the President / CEO and other Senior Management by participating in the development of the corporate strategic plan and long-range goals., • Maintains in-depth knowledge of his or her industry and liaises with specialized colleagues for expert advice on financial, legal, and regulatory issues., • Maintain relationships with vendors, customers and employees., • Ability to develop market strategy with knowledge of customer base and needs Required Competencies Customer Focus Leadership Skills Collaboration Skills Strategic vision with the ability to execute Excellent written and verbal communication skills Strong interpersonal, relationship-building and negotiation skills Executive-level presentation skills and ability to handle high-level customer interactions Supervisory Responsibility This position manages the Agronomic Services team including operations and sales teams. Work Environment Professional office environment. This position requires competency in using standard office equipment and software such as Microsoft Word and Excel. Classification/Expected Hours of Employment This position is a full-time position and is exempt from minimum wage and overtime pay requirements under federal and all applicable state or local laws. Monday through Friday, 8:00 to 5 p.m., with evening and weekend work required as job duties demand. Travel This position requires up to 25% travel within designated area and 10% otherwise. Required Education and Experience College degree with a minimum of 10 years’ experience in an associated field of expertise is desirable. Strength in areas of agriculture, business administration, sales. Certified Crop Advisor designation preferred. Disclaimer This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.

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