Support specialist jobs in Buffalo, New York - Page 2Crear alertas

Job Description Skyworks LLC is a family owned and operated business specializing in rental, sales and service of construction equipment. We are a team inspired by a positive culture to build exceptional customer experiences. About the Role We’re looking for a motivated and detail-oriented Accounts Receivable Specialist to become a key player on our team in Buffalo, NY. This role offers the opportunity to collaborate directly with customers and internal team members, solve problems, and contribute to the financial health of the company. The Accounts Receivable Specialist will: • Manage and follow up on customer accounts in a fast-paced, collaborative environment — making a measurable, positive impact on cash flow, • Provide a high level of customer service by addressing inquiries, reconciling payments, and investigating short payments or disputes — turning problems into solutions and strengthening customer relationships, • Monitor and maintain assigned accounts, following up to reduce delinquency while preserving strong, long-term customer loyalty, • Communicate effectively with branch managers to keep them updated on account statuses and collaborate toward solutions, • Support account reconciliation, account adjustments, small balance write-offs, and related financial processes, • Work closely with teammates to identify process improvements and contribute to a more efficient, customer-centric department, • Familiarity with billing and collections procedures, • Ability to multi-task while retaining strong attention to detail, • Collaborative team player who communicates effectively with both colleagues and clients, • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Vision insurance #INDCORP

Job Description COLLECTIONS SPECIALIST This is a remote opportunity, however you must be in the San Antonio, TX area! Join American Coradius International LLC: A Leading Collections Agency At American Coradius International LLC (ACI), we pride ourselves on being a reputable, compliance-driven collections agency. Our fun and positive work environment, competitive compensation and benefits package, and abundant growth opportunities make us stand out. With an A+ rating from the Better Business Bureau, we have been exceeding expectations one customer at a time since 1989! Must be experienced in making outbound calls, ability to negotiate for payment arrangements and skip trace. We're looking for motivated, hardworking individuals who are reliable, have a strong work ethic and a great customer service attitude. We also offer benefits, time off, and 401K with Employer Match! Benefits: • MONTHLY BONUSES!!!, • 401(k) matching, • Dental insurance, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Receive/make a high volume of incoming/outgoing communications to encourage customer payments and cure outstanding past-due account balances, • Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account, • Utilizes all available skip tracing tools to establish contact with customers to arrange payment, • Review and monitor customer accounts daily to mitigate losses, • Take action on accounts needing additional attention under manager approval, • Ensure all company policies, procedures, and laws applicable to the position are maintained., • High School Diploma required, • At least 2 years call center/ customer service experience required., • Proven ability to multi-task and work in a demanding environment, • Exceptional knowledge of federal, state, and local laws, regulations, and rules concerning collections, • Professional and comprehensible phone voice, excellent verbal and communication skills, and proper English grammar, • Active listening skills and an ability to influence others, • Proficient computer skills using Zoom, Microsoft Word and Excel, • Ability to embrace a team environment and a culture of continuous improvement, • Competitive wage with unlimited financial growth through an uncapped monthly bonus, • A professional and stable employer dedicated to your success, • Growth opportunities—we are always looking for future leaders, • Great schedule—NO weekends, NO late nights. A healthy work-life balance, • Comprehensive benefits package, including various medical plans, dental, vision, life, accident, and disability insurance options, • Generous paid vacation time, paid personal/sick time, • 401K with employer match, • Paid holidays, • Sedentary position requires sitting 80% of the time, • Dual hand dexterity / repetitive use of hands 80% of the time (typing on computer and dialing phone), • Ability to speak proper English grammar and use proper telephone etiquette, • Ability to hear, • Simple/light grasping required of both hands 80% of the time, • Typical noise level for work environment (moderate noise) The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $16.00-$17.50 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer. Job Type: Full-time Pay: $16.00 - $17.50 per hour Work Location: Remote

Job Description Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world. The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities. Purpose of Role In collaboration with the Head Strength & Conditioning Coach, the Assistant Strength & Conditioning Coach assists in developing and conducting safe and appropriate sports-specific sports performance programming for the University's intercollegiate student-athletes and teams. About This Opportunity Joining our Athletics team, the Assistant Strength & Conditioning Coach (PT/hourly) will be responsible for the following: • Contribute to the educational mission of the University by coordinating the instruction of student-athletes in the area of strength & conditioning;, • Assist in planning workouts, conducting workouts, and supervising use of equipment., • Provides motivation and support for the student-athletes; mechanisms. sports performance. programs via a file system and or subscription-based electronic software package (e.g. TrainHeroic). • Follow established emergency action plans for the University's athletic facilities., • Operates the program under the rules and regulations of the College, the NCAA, and the ECC., • Assist in ensuring all fitness and sports performance equipment are functioning properly. equipment as needed. body (e.g. National Strength and Conditioning Association (NSCA) or Collegiate Strength and Conditioning Coaches Association (CSCCa)) and or the New York State Education Department (NYSED) as needed. • Performs other duties as assigned by the Head Coach. Required Qualifications • Bachelors degree in Exercise Science, Health or Human Performance or related field, • Masters degree and previous collegiate sports performance experience preferred, • Be able to apply a 'team' approach to the delivery of student-athletic health care., • Ability to work early mornings, evenings, weekends, and some holidays when necessary., • Previous experience coaching at a high level., • Knowledge of NCAA rules and regulations., • Valid driver's license required. License must meet insurance company rules and regulations for driving underwriting criteria., • Possess and maintain a national strength and conditioning certification that meets the NCAA legislation., • Examples include:, • National Strength and Conditioning Association (NSCA) - Certified, • Strength and Conditioning Specialist (CSCS), • Collegiate Strength and Conditioning Coaches Association (CSCCa) -, • Adhere to established professional ethics / conduct codes as outlined by the specific, • professional strength and conditioning certification organization:, • CSCCa - Code of Conduct, • NSCA - Professional Code of Ethics:, • Maintain certification in Basic Life Support level CPR/AED. Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine. Job Posted by ApplicantPro

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Family Support Specialist works as part of the Community Enrichment team to promote protective factors and improved health outcomes for refugees and other vulnerable populations across Erie and Niagara Counties. This individual will work directly with community members both in the office and in the community to lead one on one and group education and support programming around topics such as positive and nurturing parenting and women’s empowerment. This individual also provides case management and other services as needed to support families in achieving their goals, such as childcare navigation, supervised visitation, and child enrichment activities. WHAT YOU'LL DO • Coordinates and facilitates one on one and group parent education programming in English and or their native language, using a variety of evidence-based curricula, including The Incredible Years, Tuning Into Teens, and Nurturing Parenting. Programming may run in person or online, in the office or in the community/clients’ homes., • Coordinates and facilitates Women’s Empowerment and other health promotion programming. Includes outreach and recruitment; registration; assessments; planning; facilitation; set-up and clean-up; and data collection and entry., • Performs supervised visitation for Family Court and DSS-involved families, • Supports families in applying for the NYS childcare subsidy or scholarship, identifying appropriate childcare providers, and in becoming in home childcare providers., • Conducts community outreach, promoting agency offerings within the community and providing education about the benefits of positive parenting and healthy living., • Ensures retention of clients through effective communication and relationship building via additional varied supports., • Supports child enrichment activities in collaboration with program staff and volunteers., • Implements all program models with adherence to all program components and fidelity, including the facilitation of groups for those with low English proficiency as required by contract/grant., • Participates in meetings with partner agencies to promote collaboration and continued learning., • Assists in linking clients with additional services identified as needed including, but not limited to housing/household needs, health care, education, employment, and safety., • Supports administrative functions of the program as per grant requirements., • Attends staff meetings and consults with team members to support the delivery of culturally responsive services; and, • Shares cultural knowledge and perspective to improve the effectiveness of services provided by JFS staff and partners. QUALIFICATIONS Education and Experience: • Bachelor’s Degree or equivalent professional experience in education, social work, nursing, psychology, psychiatry, health and human services or other related field., • 1 year experience working in client-facing services such as in the child protective, education, human services or health sector or working with refugee, asylee and/or immigrant population., • Complete all required Facilitator Certification Processes and ongoing trainings and certification as necessary., • Proficient in Microsoft Word and Outlook, • Must possess strong written and verbal communication skills, • Able to travel outside the office to various sites to attend meetings and facilitate groups, visit families/individuals in their homes, • Ability to perform duties with a minimum of supervision and manage time effectively, • Ability to work flexible hours to meet the demands of the job, • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences; fosters open communication and manages emotion in positive ways., • Client Focus - Understands and meets client needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity., • Teamwork and Collaboration– Able to work as a member of team of staff from different departments, • Planning & Organization – Develops, implements, evaluates and adjusts plans to reach goals while ensuring the optimal use of resources., • Must possess a complete commitment to, and understanding of, Jewish Family Services Mission, Vision & Purpose., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change (Chevrutah), • Trust - Work with integrity and be accountable to others and responsive to them to build a foundation of trust. (Eimun), • Will work in the office and in the community. Able to travel outside the office to various sites to attend meetings and provide support services., • Valid NYS driver’s license and access to reliable transportation with sufficient insurance (100/300K) is required., • Must be comfortable making home visits and providing one on one education in homes/the community, as well as leading group programming, • Competitive salary of $21 to $28 per hour, commensurate with experience and qualifications., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description I. Summary/Objective: We are seeking a performance driven PPC Specialist to join our Digital Marketing team. This role is responsible for planning, executing and optimizing paid media campaigns across Google Search, Display, Performance Max and YouTube driving traffic to both our retail locations and stantonoptical.com. The ideal candidate is highly analytical, technically strong, and hands-on, someone who understands campaign structure, bidding strategies, keyword and audience management, and performance optimization. You will proactively audit campaigns, manage budgets, analyze results, and surface opportunities to improve performance and support business goals. II. Responsibilities: * Manage and optimize paid search and performance campaigns across Google platforms, including Search, Display, Performance Max & YouTube * Own daily campaign execution including strategy, setup, tracking, budget management, performance analysis, and ongoing optimization * Partner with digital marketing, creative and ecommerce stakeholders to analyze data and execute strategic roadmap * Support regional markets and new store openings through the development of tailored PPC campaigns and proposals * Maintain and monitor keyword bids, audience targeting, conversions, daily and monthly success KPI’s. * Provide creative copy suggestions and graphical ad templates, including landing page improvements and A/B testing recommendations * Keep pace with search engine and PPC industry trends and developments, including competitive analysis III. Requirements * To be physically located in Nicaragua and to be available to work hybrid * Experience managing campaigns across Search, Display and Performance Max required. * YouTube Ads experience preferred * Experience in multi-channel retail or location-based businesses is a plus * Experience supporting lead generation and conversion-focused campaigns is a plus IV. Skills/ Qualifications: * Must be dependable, detail oriented and have superior organizational skills * You have strong communication and presentation skills, and work well independently * Analytical and problem solving mindset * Able to juggle multiple tasks at once while meeting deadlines * Has a passion for learning and desire to grow within the marketing team

Job Description Overview Now Hiring! Administrative Specialist ???? Location: Division of Business, Communications & Health Studies ???? Schedule: M-F, 8:30am-5:00pm (37.5 hours per week) ???? Pay: $17.34 per hour ???? Position Type: Full-Time Why Join Canisius University Canisius University serves approximately 2,500 undergraduate and graduate students. As a Catholic and Jesuit University, Canisius has its foundation in the fundamental values of academic excellence, leadership, faith and social justice. Canisius is committed to educating and preparing men and women to become leaders in their professions and their communities, and in service to humanity. The University is an equal opportunity employer committed to recruiting, supporting, and fostering a diverse community of outstanding faculty, staff, and students. What We Offer: ✅ Salary: $17.34 per hour* ✅ Comprehensive Insurance Benefits – Health, Dental, Vision, Life and Long-Term Disability available the first of the month after the employee’s date of hire ✅ 403(b) with Company Contribution – Plan for your future with confidence – contribution from the university is available after one year of employment ✅ Paid Time Off – Includes vacation time, personal time, sick time, and paid holidays ✅ Tuition Benefits – Available for full-time employees and their qualified dependents *Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate’s compensation package for this position will be provided during the interview process. Your Role as Administrative Specialist: The Administrative Specialist will provide administrative support for the undergraduate and graduate programs in the Division of Business, Communications & Health Studies, specifically supporting department chairs, program directors, the Associate Deans, and the Dean. This a full-time position, reporting to the Dean of the Division of Business, Communications & Health Studies. The schedule is Monday through Friday, 8:30 am to 5:00 pm. Key Responsibilities: ???? Provide skilled administrative support to the undergraduate/graduate programs, department chairs, program directors, and the associate dean in the Division of Business, Communications & Health Studies. • Perform general office duties: field incoming calls, mail, email communications, filing, etc., • Monitor the Division of Business, Communications & Health Studies email accounts and direct inquiries to the appropriate administrator for resolution. ???? Administrative support for the Faculty Associate Deans: general office support. ???? Triage student issues and apply corrective action, including degree audit issues when necessary, or defer to the associate dean. ???? Update web pages and oversee the process for soliciting updates and changes needed under the supervision of the Associate Vice President for Academic Affairs or applicable Executive Administrative Associate ???? Understand and navigate Banner, including data entry, registration of students, and class enrollments. ???? Support students as needed: assist them in communicating with faculty; schedule advisement meetings; provide and collect information regarding scholarships and internships. ???? Perform other duties as assigned. What You Need to Succeed: ✔ Qualifications: Knowledge, Skills and Abilities • Professional demeanor and ability to work effectively with various constituencies including: prospective students, current students, their families, general public, faculty, administrators., • Computer proficiency with Microsoft Outlook, Word, Excel, PowerPoint, Google Drive, Canisius University BANNER system, iAdvise, Desire2Learn, Qualtrics, Courseleaf, webpage editing software, social media, and other emerging systems and applications., • Ability to support multiple departments in multiple locations, including remote support., • Strong organizational, interpersonal, and communication skills., • Computer proficiency with Microsoft Word, Excel, Zoom, and the ability to learn additional programs., • Excellent calendar management skills., • Knowledge of Banner., • Ability to manage multiple projects with strong attention to detail., • Must be eligible to work in the United States. Experience To apply, go to . The review of applications begins immediately and will continue until the position is filled. Please include your cover letter, resume and three references with their contact information, with your application. The Office of Human Resources at Canisius University utilizes an online recruitment management system. Individuals who need reasonable accommodation under the ADA in order to participate in the search process should contact the office of human resources at (716) 888-2240. Important Information: ???? Canisius University participates in E-Verify to confirm employment authorization. The E-Verify process is completed alongside the Form I-9 on or before your first day of work. For more details, visit and search "E-Verify."

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Housing Specialist assess housing barriers of individuals experience homelessness to determine housing and service needs. Develop a housing procurement, financial and self-sufficiency case plan with clients: this shall include intake interview, determine client goals, needs, and eligibility. KEY ESSENTIAL FUNCTIONS • Assesses housing needs of client upon referral from other providers., • Develops and maintains housing resources and assists clients in finding permanent, affordable housing., • Facilitate the prioritization of project-eligible individuals for participation in the project., • Will procure and place participants in affordable housing and determine participant income resources that could offset subsidy amount., • Work in partnership with HUB’s housing offices and under the direction of the Housing Services Director, manage the timely payment of subsidy funds for apartment rental, utility payment one-time payments for furnishings., • Maintain documentation of client progress in case records according to all contractual & regulatory standards., • Coordinate services and communicate to team about clients’ housing progress along with participating in case reviews and case conferences., • Bachelor’s Degree, • Minimum of (2) two years of experience in housing program., • Must obtain Mandated reporter (2 hours) training/certificate within 30 days of hire., • HQSI Certification is a plus but not necessary., • Basic Social work experience preferred., • Strong leadership, excellent organizational and communication skills, • Ability to work on a strong team of professionals in a culturally diverse environment. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description$64000 - 73000 Location: West Seneca, NY (3 days in office, 2 days remote per week)Job Type: Full-TimeBuild your career in the early childhood education industry and become a valued member of our team at BrightPath Kids! As a proud member of the Busy Bees global childcare community, we offer exceptional opportunities for your career to thrive. Join our diverse community of over 7,500 dedicated employees, and experience competitive pay and benefits, including a childcare tuition discount. With our rapid growth, now is the perfect time to apply and shape an extraordinary future with us. Unleash your potential and join BrightPath!What will you be doing? As a HR Integrations Specialist, you will partner with the Director, Total Rewards to complete the HR functions surrounding integrations and acquisitions. You will participate in the due diligence process, integration planning, and employee communications outline. This role works directly with other department leads, project managers, and other supporting departments to outline a smooth transition experience for new members joining the Busy Bees team! Responsibilities include: • Partner to review NDA Due-Diligence data for acquisitions and new developments., • Prepare action plans for integrations and timelines for employee communications., • Partner with other HR departments such as HRIS and Recruitment to gather information and provide direction on upcoming deadlines and data integrations., • Gathering data from market-based compensation surveys and assessing results and market trends., • Maintaining compliance with federal, state, and local employment laws, regulations, and recommended best practices., • Traveling to new acquisition sites to facilitate onboarding and provide HR support. Travel may vary depending on business needs and location/employee size., • All other duties as assigned.Top Reasons to join BrightPath Kids USA:, • We offer a 60% child care discount to ALL employees so that your family can take advantage of our great learning environment!, • All staff are eligible to participate in the 401(k) program which offers a company match – this is free money!, • We will support your long-term career goals by offering opportunities for professional development., • Full-time staff accrue paid time off immediately upon hire., • Full-time staff have 8 paid holidays., • Full-time staff are offered health insurance, dental insurance, vision insurance and $10,000 of company-paid life and AD&D insurance.Requirements:, • Bachelor’s Degree in Human Resources, Business Administration or related field required., • 3 years of HR compliance or 3 years Mergers & Acquisitions experience is preferred., • Multi-State experience highly preferred., • Strong analytical and problem-solving skills., • Proficiency with or the ability to quickly learn ADP HR System, • Excellent Excel and presentation skills required.If this sounds like a good fit, we want to meet you! Please submit your application today.

Job DescriptionOne Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation. Hiring Immediately! About the Role: We’re seeking an Event Sales Representative responsible for interacting directly with homeowners at community events, festivals, and home shows across the area. Your goal is to generate leads and appointments for our sales team while representing the brand with professionalism and enthusiasm. This entry-level, part-time position offers paid training and a chance to build valuable skills in sales, negotiation, strategic planning and closing techniques. It’s a great opportunity to explore your creative side of communication while having fun with the 3rd largest home remodeling company in the country. We value customer-facing experience in any industry. While backgrounds in areas such as sales, hospitality, retail, food service, education, or service are common examples, we welcome experience from any role that involves strong communication, adaptability, and interpersonal skills—qualities that are essential for success in this position. While direct event marketing experience is a plus, it is not required. Typical Event Day Overview: - Location/Transportation Requirements: Event Sales Representative must travel to various event locations such as home shows, community festivals, craft shows, and other local events with high foot traffic; typically, within a designated region. Reliable transportation is essential to ensure timely and consistent attendance. - Setup & Physical Requirements: Event Sales Representative are expected to set up branded booths or displays, which may include signage, promotional materials, and product samples. This role requires the ability to lift and transport items weighing up to 50 pounds as part of the setup and teardown process. - Engagement: Throughout the event, representatives actively approach attendees or shoppers, initiate conversations, and introduce the company’s products or services. - Lead Capture: Gather customer information, answer questions, and qualify leads for follow-up by the sales team. - Brand Representation: Representatives maintain a professional, friendly demeanor and ensure the brand is positively represented. - Duration: Events typically last several hours, often requiring agents to stand and interact continuously for up to 8 hours. - Schedule: Most events occur on weekends or evenings to align with peak attendance times. We're hiring in the Buffalo metro region and surrounding areas.Core Role Responsibilities • Enthusiastic communication with a customer audience to generate complimentary in-home appointments for homeowners to help generate revenue for the company., • Create on-site event buzz and promote brand knowledge by following prescribed Window Nation procedures and messaging., • Use qualifying sheets and scripts to resolve customer questions and concerns., • Adjust on-site event marketing and sales tactics according to current KPI targets and results as needed., • Daily set-up, maintenance, operation, and presentation of on-site event marketing programs to ensure maximum exposure of the Window Nation brand., • Work is performed in an event environment (Home Shows; Craft Shows; Local Farmer Markets, etc.) which requires the ability to stand for long periods of time., • These events are at various places in the local area; it is expected that you can be at the event on time to set up the marketing collateral and stay through the event and breakdown the same marketing collateral., • This role is a part-time event agent role that requires you to work a schedule consisting of weekdays and weekends. Basic Qualifications, • High school diploma or GED, • Ability to lift up to 50 pounds., • Requires the ability to stand for long periods of time; up to 6 hours during event.Preferred Qualifications, • 1+ years’ experience of sales, lead generation, or similar experience, • Ability to effectively present information to customers and employees of the organization in one-on-one, small, and large group settings., • Fluency in a second language is considered an asset, though not a disqualifier. Additional Job Requirements:, • This role involves standing for extended periods (up to 8 hours) during events and requires availability to work evenings and weekends as part of regular business operations. Reliable transportation is necessary to travel to and from event locations., • Candidates should be available to work approximately 10-30 hours per week. While actual hours may vary based on business needs, applicants must be available for a minimum of two weekends per month (Friday through Sunday). What We Offer:, • Paid training, • Competitive pay starting plus, uncapped commissions (up to $50 per lead), • Growth opportunities within a rapidly expanding company, • A supportive team culture where your contributions matter

Job Description Bring color to every project as our Paint Counter Sales & Tinting Specialist Location: Clarence, NY Compensation: $18.00–$21.00 per hour, based on experience, with weekly pay and full-time benefits. A day in this role You start your day preparing tinting equipment, reviewing online and phone orders, and greeting the early-bird contractors. By mid-morning, you’re mixing a precise color match, guiding a homeowner through product choices, and helping stage an order for pickup. In the afternoon, you tidy displays, restock shelves, ring up customers at the POS, and, when trained, support local delivery runs—always keeping the store ready for the next rush. You report to the Store Manager and are a go-to resource for both retail and contractor customers. What you’ll handle • Counter service for retail and wholesale customers—identifying needs and recommending solutions, • Mixing, tinting, and matching paint to exact specifications, • Warehouse tasks: safely moving, loading, unloading, and stocking products, • Order processing via in-person, phone, online, and email requests, • Point-of-sale transactions and accurate cash-out procedures, • Maintaining a clean, well-stocked, and organized store, • Monday–Friday: 7:00 am – 5:00 pm, • Saturday: 8:00 am – 12:00 pm, • Sunday: Closed What you’ll bring, • Age 18 or older, • A valid, unrestricted driver’s license in your state of residence and an acceptable driving record, • Ability to stoop, kneel, and crouch; lift and carry up to 80 lbs periodically and 50 lbs regularly, • Customer-first mindset, strong teamwork, and a stable work history

Job Description Job Title: Tier 2 Technical Support Specialist Employment Type: Full-Time Department: Information Technology / Technical Support Reports To: Technical Support Manager Position Overview The Tier 2 Technical Support Specialist provides advanced technical assistance by diagnosing, troubleshooting, and resolving complex hardware, software, network, and infrastructure issues. This role serves as an escalation point for Tier 1 support and plays a key role in maintaining system reliability, security, and operational continuity across the organization. The ideal candidate has strong hands-on experience with Microsoft 365, network security appliances, backup solutions, endpoint hardware, and virtualization platforms, along with a customer-focused approach to problem resolution. Key Responsibilities • Act as the escalation point for Tier 1 technical support issues requiring advanced troubleshooting., • Provide support for Microsoft Office 365 (Exchange Online, Outlook, Teams, OneDrive, SharePoint)., • Diagnose and resolve issues related to Windows and macOS (Macintosh) environments., • Support and maintain SonicWall firewalls and Ubiquiti network switches., • Administer and troubleshoot Vantage/Vontage systems (as applicable to business operations)., • Support backup and disaster recovery solutions including Veeam and Synology Backup., • Troubleshoot server and infrastructure issues within virtualized environments and hypervisors., • Provide support for Dell desktops, laptops, and servers., • Configure, troubleshoot, and maintain Zebra handheld devices and thermal printers., • Investigate VoIP and telephony-related issues as needed., • Manage and resolve incidents using Jira or similar ticketing systems., • Document issues, root causes, and resolutions within the ticketing system and knowledge base., • Collaborate with IT infrastructure teams, vendors, and service providers to resolve complex issues., • Identify recurring issues and recommend long-term solutions or system improvements., • Ensure adherence to IT security policies, backup procedures, and best practices., • Provide technical guidance and mentoring to Tier 1 support staff., • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience., • 3+ years of experience in technical support, help desk, or desktop support with Tier 2 responsibilities., • Hands-on experience supporting Office 365 environments., • Strong experience with Windows and macOS operating systems., • Working knowledge of networking fundamentals, including firewalls, switches, VLANs, and VPNs., • Experience with backup solutions such as Veeam and Synology., • Familiarity with server virtualization and hypervisor platforms., • Experience supporting enterprise hardware including Dell systems., • Proficiency with ticketing systems, preferably Jira., • Experience with SonicWall firewall administration., • Experience supporting Zebra mobile devices and thermal printing environments., • Experience with Ubiquiti networking equipment., • Knowledge of VoIP systems., • Strong customer service orientation with ownership of issues through resolution., • Ability to prioritize and manage multiple tickets in a fast-paced environment., • Detail-oriented with strong documentation and process discipline., • Ability to communicate technical concepts clearly to non-technical users., • Collaborative team player with the ability to work independently.

Job Description Recent demographic, economic, and global trends have created enormous opportunities for Financial Services Representatives. Financial growth. Personal satisfaction. Opportunity to advance. Control, flexibility and work life blending. This career can offer many benefits, advantages and rewards that many jobs simply cannot provide. At MassMutual New York State, we are a team of dedicated, passionate professionals, committed to making a positive difference in the lives of others, while pursuing a profession that will provide financial growth, personal satisfaction, work life blending, a sense of ownership and pride that comes with the opportunity to build a business for yourself, but not by yourself. As we continue in our successful growth, already an established industry leader, we are looking for: · self-motivated, driven and ambitious entrepreneurial individuals who want to seize the opportunity to build a significant, sustainable financial services practice, and · be willing to put in the effort, commitment and work ethic to realize their goals · while achieving this through a greater good, who genuinely want the ability to bring peace of mind and financial security to others. Could this be you? Our local agency offers a unique business model with top leadership combining to have over 175 years of industry experience. · Turnkey marketing programs to help you launch and build your business · Extensive training and ongoing education through a varied curriculum, to include: 1 on 1 sessions, mentors, joint work, specialist advisors, classroom training, online training with MassMutual University, Hoopis Performance Network and ongoing education opportunities through the American College. · Support: locally for all areas of your practice, together with the backing and resources of a Fortune 500® company, and third largest broker dealer. · Benefits* include: subsidized health insurance, 401k with match, cash balance pension plan, new advisor start up incentive based subsidy, competitive compensation, bonuses, monthly allowances. · Access to a wide selection of insurance and investment products, not limited to proprietary products. Additionally, we offer non-MassMutual solutions through Ash Brokerage and Crump platforms. Your Responsibilities Will Include: · building a client base, executing marketing strategies · conducting financial reviews and assessments, designing and implementing financial plans · collaborating with your fellow advisors and support team · learning industry fundamentals and moving into advanced markets and financial concepts · serving clients with care, compassion, and integrity Preferred Skills And Experience People from all walks have life and all ages have become successful financial advisors. So, we are always interested in talking with the individual who can share in our vision and our passion. However, some skills/experience that could prove beneficial for this career: · Bachelor’s degree or equivalent work experience · Life and Health Insurance license and/or Series 7 & 66. We will sponsor and subsidize licensing costs · A demonstrated track record of success and a commitment to self-improvement · A sense of accountability, results driven and revenue focused · 3 years plus experience as a full-time sales person preferred but not required · Desire for performance based compensation essential. · Outgoing personality with the ability to develop relationships and strong communication skills · Self-disciplined with ability to work autonomously but still be a team player · A strong network and active in the community · Customer service mentality with a strong code of personal ethics · Stable financial background Competitive compensation with full benefits and new advisor incentive based subsidies, plus bonuses. Additionally, you have the ability to earn recognition trips to great locations around the country and world! **FORTUNE and FORTUNE 500 are registered trademarks of Time Inc. and are used under license. FORTUNE and Time, Inc. are not affiliated with, and do not endorse products or services of MassMutual.

Job DescriptionJob Title: Mortgage Servicing Support SpecialistLocation: Williamsville, NYHire Type: ContingentPay Range: $20.00/hourWork Type: Full-timeWork Model: OnsiteWork Schedule: Monday – Friday, 8am – 5pm Recruiter Contact: Natalie Dunn, & Scope:Positional OverviewThe Imagine Group is recruiting for a Mortgage Servicing Support Specialist on behalf of our client, a leading financial institution headquartered in Buffalo, New York, serving individuals, businesses, and communities across the eastern United States. Known for its strong regional presence, commitment to community engagement, and focus on long-term customer relationships, the organization offers a stable and collaborative work environment with opportunities for growth.In this role, you will be responsible for establishing new 203(k) loans on system of record and disburse rehabilitation funds and construction draws, as requested. Post disbursements to servicing system and reconcile all entries. Track and disburse escrow holdback funds to appropriate parties.Role & Responsibility:Tasks That Will Lead to Your Success • Disburse 203(k) rehabilitation funds, construction draws, and escrow holdback funds., • Utilize Microsoft Access databases and servicing system for the disbursement of the funds., • Set up and balance new loans for the 203(k) department. Post all entries regarding disbursement of funds to the servicing system., • Communicate with impacted areas regarding exceptions as they arise., • Preparation and/or reconciliation of required daily and month-end reports., • Review requests to ensure adherence to all regulatory requirements and audit guidelines., • Work closely with both Internal and External Customers such as mortgage customers, co-workers, Loan, • Production Office and Accounting employees, and vendors/contractors., • Trains peers on new policies and procedures and presents ideas to improve processes and workflow.Skills & ExperienceQualifications That Will Help You Thrive High School diploma or GED. • Two years of clerical or mortgage banking experience., • Must possess basic accounting skills., • Microsoft Office including Microsoft AccessSUPERVISORY/MANAGERIAL RESPONSIBILITIES, • None.

Job Description Position Title: Community Partnership Specialist Reports To: Assistant Director of Girl Experience Department: Girl Experience Status: Full-Time, Non-Exempt Location: Buffalo and Surrounding Area ABOUT GIRL SCOUTS: Are you mission-driven, looking to work in a dynamic team environment, and influence the lives of girls? If so, take the time to check out Girl Scouts of Western New York. Since 1912, Girl Scouts has empowered girls to develop the skills and the voice to become successful and productive citizens. Girl Scouting builds girls of courage, confidence and character, who make the world a better place. If you’d like to be part of this exciting, empowering, and valuable experience, we encourage you to apply. We look forward to hearing from you! SUMMARY: In order to enhance in school and after school programming, the Community Partnership Specialist is accountable for recruitment, placement, retention, and support of girls for grant-funded programs, as well as provides formal and informal learning and recreational activities for participating girl members. ESSENTIAL JOB FUNCTIONS: • Develops, maintains and extends relationships with community groups, organizations and individuals to expand membership, marketing and program opportunities to support Girl Scouting., • Coordinate and provide the Girl Scout program, targeted learning programs and recreational programs for girls through the troop/group model. Develop program plans around the assigned National Program Portfolio., • Support the development, implementation and monitor all training for Program Facilitators., • Together with membership teams establish short and long range plans to achieve established membership objectives., • Evaluates effectiveness of strategies, services, materials, benefits, and policies relating to acquisition of new members and recommends changes to attain goals., • Supports year round recruitment efforts., • Create a positive program atmosphere conducive to team building and learning., • Coordinate activities and programs by gathering materials and arriving at the site at least 15 minutes prior to the session., • Provide adequate supervision of girls by remaining on-site until girls are picked up by a parent or the designated staff., • Enforce site rules, procedures, and health and safety standards. Follow specifications in the Safety Checkpoints., • Maintain a solid Girl Scout appropriate rapport with girls, parents, and other staff and/or volunteers in the group., • Accurately complete and submit by deadline all required paperwork including attendance records, weekly reports, accident/injury reports, registration forms and fees, etc., • Support recruitment of girls and adult volunteers for after-school programming, traditional troop programming, GSWNY events and camp by conducting outreach, attending recruitment events and opportunities in schools and the community., • Assist with implementation of Product Programs as part of after-school troops., • Support the coordination and implementation of Council Sponsored programs focusing on Girl Scout badge, journey work and enrichment opportunities., • Support the development and execution of the additional department initiatives supporting volunteer troop leaders., • Attend regular Program Team meetings and GSWNY all staff meetings., • Attend and apply skills learned through required trainings., • Other duties as required.QUALIFICATIONS:, • High school diploma or GED. Experience working with children in diverse populations preferred., • Demonstrated excellent verbal and written communication, presentation and organizational skills. Excellent customer service skills, • Demonstrated knowledge of basic budgeting., • The ability to work effectively with diverse populations. Bilingual a plus., • Requires a combination of day, evening and weekend hours., • Ability to gather, assess, process and present program and girl data., • Ability to work with girls and adults of diverse ethnic, racial, religious and economic backgrounds., • Become a registered member of the Girls Scouts of the USA, and demonstrate support of the Girl Scouts mission., • Strong interpersonal skills;, • Ability to handle sensitive information and maintain confidentiality;, • Strong analytical skills and problem-solving abilities;, • Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, etc.);, • Ability to project a high level of professionalism at all times;, • Capacity to network effectively and positively represent GSWNY in the public arena;, • Ability to articulate organizational mission and its importance with passion and conviction, and in a manner that resonates with the listener;, • Commitment to diversity and ability to interact with diverse populations;, • Strong time management skills with ability to work independently and effectively prioritize duties and tasks in order to successfully meet and manage multiple deadlines;, • Capacity to manage stress effectively and work well under pressure;, • Excellent oral and written communication skills and the ability to communicate clearly;, • Proven capability to work in a collaborative, service-focused environment;, • Capacity to work well with others in a congenial and effective manner;, • Ability to effectively manage and foster relationships with council staff, volunteers and within community;, • Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA;, • Successfully pass the required background checks at hire and thereafter;, • Maintain reliable transportation to and from home and work;, • Ability to meet the travel requirements of the position to conduct Council business;, • If travel is required, must possess a valid driver’s license, meet minimum state auto insurance requirements, and meet the insurance carrier’s requirements for coverage. HOURS & TRAVEL: • 37.5 hours per week; overtime and weekends as needed;, • Travel within council jurisdiction to various properties as needed. GIRL SCOUT MEMBERSHIP: All Employees of Girl Scouts must maintain an active, annual membership in Girl Scouts of Western New York. This membership must be renewed annually, and all newly hired employees are expected to enroll with GSWNY within the first 30 days of their employment. JOB BENEFITS: Girl Scouts of Western New York offers competitive group health benefits, 401(k) and various ancillary plan offerings, as well as paid-time off and paid family leave to all full-time employees, and anyone working 30 or more hours per week. GSWNY is also very grateful to have many partnerships offering special deals and incentives at local businesses to GSWNY employees throughout Western New York. EQUAL OPPORTUNITY EMPLOYMENT: Girl Scouts of Western New York celebrates diversity in all forms and is committed to creating an inclusive, collaborative and supportive environment for all. All employment decisions are based qualifications, merit, performance and the needs of the organization. As an equal opportunity employer, GSWNY does not discriminate on the basis of any qualified applicant’s race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status or any other groups or persons protected by federal, state or local law.

Job DescriptionDescriptionThe Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing, quotation, over the counter sales, and supporting the outside sales staff. Responsibilities • Answer emails and telephone calls from customers and assist them in their needs, such as identifying and interchanging product., • Enter and maintain sales orders and expedite previous sales orders., • Accurately quote product to the customer., • Purchase product directly from the manufacturer., • Assist and support the outside sales staff, including customer follow-up., • Identify and document cost savings., • Capture over-the-counter sales with walk in customers., • May perform occasional duties in the warehouse, such as shipping and receiving., • Responsible for other duties as they are assigned. Skills, Knowledge and ExperienceQualifications • High School Diploma or GED required., • 1+ years in a customer service or sales environment preferred., • Strong Microsoft Outlook and general computer skills., • Great communication and telephone skills., • Exceptional math skills., • Ability to work independently and in a team environment., • Must be able to lift 50 pounds of product., • Ability to multitask and prioritize tasks.Preferred Qualifications Video: Who We Are

Job Description Account Resolution Specialist 1st Party - REMOTE! Welcome to ACI, Your Employer of Choice Since 1989! American Coradius International LLC (ACI) is a long standing, full service financial services company looking to add energetic, initiative-taking, Account Resolution Specialists to our team. We offer a competitive salary and excellent comprehensive benefits. We work with some of the nation’s largest banking clients as an extension of their customer service department. We help their customers who have fallen into a delinquent status resolve these financial issues. This is a full-time, direct hire opportunity serving large national banking clients. We place immeasurable value on our PEOPLE, and we will continue to strive to be your next employer of choice! The ideal candidate for this exciting Remote 95%, 5% in office (You must have reliable transportation for travel to the office for training, meetings, department needs and IT equipment assistance, as required by the role.) will demonstrate excellent communication and critical thinking skills. In this role, the Account Resolution Specialist should be disciplined/strongly self-motivated to take great care of the customers and resolve their needs. RESPONISBILITIES: The Account Resolution Specialist (ARS) is responsible for handling inbound/outbound calls in a professional and courteous manner to contact consumers to negotiate payment of a past due account. ACI provides our clients with a team of professionals whose mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We educate, inform, and present them with options. It is imperative that our associates work within federal, state and client guidelines/laws. We provide extensive training to ensure you are knowledgeable and prepared for the role. Your ability to manage our clients’ accounts with respect and professionalism due to the difficulty associated with the account is critical. Our team utilizes various computer systems to access customer information, update information, as verified, accept payments and service the customer with any questions or issues that they may have. What Can We Offer You? • Competitive wage with a monthly bonus potential, • Paid training and equipment provided., • A professional and stable employer dedicated to your success., • Growth opportunities, we are always looking for future leaders., • Great schedule - NO weekends, NO late nights (see schedule below), • A Work-Life balance that is the key to happy employees., • Comprehensive benefits package including: Three different medical plans to choose from, Dental, Vision, Life, Accident and Disability Insurance options., • GENEROUS paid vacation time, Paid personal/sick time., • 401K with employer match., • Paid holidays. PLEASE READ BEFORE APPLYING • All Employees work a 37.5 hour Schedule Requirements: 1st Party - Hours of Operation - Monday - Friday: 9am - 7pm • 2 SATURDAYS PER MONTH FROM 9AM EST UNTIL 1PM EST, • 2 nights per week until 7pm (Mon-Fri) Minimum Requirements: • High School diploma or GED required., • Minimum (1) one year of proven experience in customer service, Will consider previous experience from a banking, sales, call center, other customer service-related positions., • You must have reliable transportation for travel to the office for training, scheduled shifts, meetings, department needs, IT equipment assistance, as required by the role., • Intermediate computer and keyboard skills (ability to use video conferencing technology zoom and Webex), • Must pass client clearance requirements, up to and including, background checks and drug test., • Ability to meet client scheduling requirements listed above., • Must have reliable internet connection ability to connect company provided equipment to a router, we will perform internet speed test during recruitment process to ensure minimum requirements., • Your remote workspace must be quiet and distraction free as all calls are monitored and/or recorded for quality assurance purposes., • You must complete the required training, in accordance with client requirements and FDCPA laws/regulations. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time, and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $17.00-$17.50 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer.

Job Description Job Title: Outreach & Entitlement Specialist Licensed Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $55,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for the monitoring and recertification process for entitlements for individuals residing in a congregate living setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that physician authorizations for Medicaid reimbursement are obtained for all residents prior to admission., • Ensure that re-authorizations are obtained in accordance with regulatory guidelines., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County and regionally., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 25 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment

Job Description Job Title: Outreach & Entitlement Specialist Supportive Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $50,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for assisting with the monitoring and recertification process for entitlements for individuals residing in a supportive housing setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that disability verifications are obtained for all residents prior to admission., • Assists with obtaining any documentation for move in., • Assists team with client apartment set-up and move in as needed., • Completes move in paperwork, including entitlement assessment., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges in relation to entitlements., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Create purchase requisitions as needed., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds.

Job Description Position Summary: The Account Resolution Specialist is responsible for resolving repossession, collection, and recovery of delinquent accounts placed with ACS. This includes activation, location, problem-solving funding, facilitation of payment, hiring of recovery agents, and maintaining the highest level of professionalism when dealing with clients and their customers. All duties must be carried out in compliance with federal, state, and local regulations. Responsibilities: • Treat all customers with dignity and respect., • Manage a portfolio of assigned accounts to successful resolution., • Manage a network of repossession agents and transporters, including onboarding or terminating relationships as needed., • Be available to clients and agents, which may include nights and weekends., • Investigate historical data for each debt or bill., • Find and contact customers to inquire about overdue payments., • Perform skip tracing to locate customers who have moved or lost contact with the original creditor., • Facilitate payment terms with customers in accordance with client guidelines, including recovering distressed assets or collecting balances owed., • Develop a working knowledge of credit, credit bureau reporting, and problem-solving funding resources., • Take proactive actions to encourage timely debt payments., • Process payments and refunds., • Complete client and agent invoicing., • Update account status records and recovery efforts., • Report on collection activity and accounts receivable status., • Document all recovery and collection efforts in compliance with agency standards., • Support colleagues by sharing knowledge and fostering continuous learning., • Foster a team-oriented environment to ensure collective success., • Maintain professional relationships with clients, providing updates and pricing schedules as needed., • Stay familiar with client work standards, expectations, and fee schedules., • High School Diploma or Associate’s Degree required., • 3–5 years of experience in collections or account recovery., • Expertise in skip tracing, assigning agents, negotiating fees, account resolution, and account maintenance., • Strong computer skills and familiarity with smartphones, tablets, and other technology., • Knowledge of proprietary recovery software and skip-tracing tools., • Competitive Compensation: Annual pay for this position is $60,000 plus commission, with opportunities for bonuses based on personal performance., • Health and Wellness: Comprehensive medical, dental, and vision insurance plans to support your health and that of your family., • Retirement Savings: 401(k) plan with a company contribution to help you plan for a secure future., • Work-Life Balance: Paid time off (PTO) and holiday schedules., • Professional Development: Opportunities for career growth, training, and continuous learning to support your development., • Company Culture: A positive and inclusive work environment that values teamwork, integrity, and innovation., • Employee Assistance Program (EAP): Confidential support services for personal and work-related challenges., • Flexible Work Arrangements: Hybrid work options and flexibility to help maintain a healthy work-life balance., • Additional Perks: Company-sponsored events, team-building activities, and recognition programs to celebrate employee achievements.

Job Description Shape the Customer Experience at the Front Line CRST The Transportation Solution, Inc. is seeking a Customer Support Specialist to support our Home Solutions – Installs business. This role sits at the center of our customer experience, handling complex inquiries, resolving service issues, and ensuring every interaction reflects CRST’s commitment to dependable, high-quality service. This is a strong fit for someone who thrives in a fast-paced, high-volume environment, can think clearly under pressure, and brings sound judgment to non-routine customer situations. How You’ll Work • Training Start Date: Seven-week training program beginning Monday, February 9th . New hires are onboarded as part of a structured training cohort, • Location: This is an onsite position only. We have a newly remodeled facility located off Northpointe Parkway in Amherst, NY. Parking is provided for all employees, • Compensation: This pay scale represents a good faith estimate of the fixed rate the company reasonably expects to pay upon hire for this position: $20.25 per hour. This rate reflects a good faith estimate of the compensation offered for this role and is expected to apply uniformly to all candidates selected., • Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts, • First and second shifts are available, • First shift typically runs 8 a.m. – 4:30 p.m., • Second shift typically runs 11:30 a.m. – 8 p.m. or 12 p.m. – 9 p.m., • Saturday work is required as part of the regular schedule, • Sunday shifts may be scheduled based on business needs About the Role As a Customer Support Specialist, you will manage customer inquiries and service issues across multiple channels, including phone and email. You will navigate multiple systems, interpret general guidelines, and determine appropriate next steps in situations that often involve urgency, emotion, or incomplete information. Your work directly impacts customer satisfaction, service accuracy, and CRST’s reputation with our retail and service partners. What You’ll Do • Respond to inbound customer contacts involving scheduling and rescheduling, order modifications, payment processing, complaints, and general service inquiries, • Assess customer concerns, identify root causes, determine appropriate solutions, and follow through to resolution, • Update, track, and maintain service orders and customer records across internal and external systems, • Support sales-related interactions by receiving warm leads and assisting with timely, accurate service procurement, • Act as a liaison between customers, clients, servicers, and internal teams to ensure clear communication and issue escalation when needed, • Navigate multiple systems to upload documentation, update statuses, and accurately log customer interactions, • Customers feel heard, supported, and confident in the resolution provided, • Service issues are resolved accurately and efficiently, even when information is incomplete or situations are complex, • Customer records and service orders are consistently accurate and up to date, • You remain steady, professional, and solutions-focused during high-volume or high-pressure periods, • Experience handling customer inquiries, complaints, or service coordination in a fast-paced environment, • Strong verbal and written communication skills with the ability to explain information clearly and professionally, • Sound judgment and problem-solving ability, especially in non-routine situations, • Comfort navigating multiple systems and maintaining accurate documentation, • Experience handling high-volume or high-emotion customer interactions, • Background supporting scheduling, order management, or service delivery processes At CRST, you’ll lead with influence and impact, backed by a company committed to operational excellence, strong partnerships, and long-term success. Core Values • Safety at the Core of All We Do, • Integrity in Every Decision and Action

Job Description We're looking for an experienced IT support specialist to join our growing team. You'll make sure any technical issues are resolved efficiently while providing an excellent customer experience. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If you're looking for a full-time opportunity with a growing local company, send in your resume today. Compensation: $45,000 - $55,000 yearly Responsibilities: • Configure new technology for the company, including software and applications, computer hardware and desktops, and operating systems, • Run security checks on all of our systems to ensure we are protected from cybersecurity threats, • Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently, • Provide technical assistance to clients using our RMM & PSA tools via email, phone, and on-site support, • Use strong communication skills to make clients feel comfortable with their technology, • Be a team player to provide the absolute best experience to end-users, • Work independently, leveraging effective time-management skills, while maintaining the ability to pivot as emergencies ariseQualifications:, • Top-notch customer service skills and driven to make our business succeed, • Skilled in communication, time management, and organization, • Expert-level Microsoft Office skills, • High school diploma or G.E.D. required, associate’s degree in information technology or computer science is a bonus, • 2+ years experience in a professional IT setting, • Able to create detailed documentation for all tickets and SOPs, • Ability to simplify complex topics for end-users with varying skill levelsAbout Company Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT services, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!

Job DescriptionThese are the fundamental components of the job: • Provide technical knowledge and support for 650+ users in a hybrid work environment across 18 locations, • Oversee the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require, • Act as a ‘go to’ resource and mentor to service-desk team for troubleshooting, systems, and related topics, • Triage incoming calls, emails, and tickets to assign to team members, • Troubleshoot/diagnose issues related to Windows OS, Microsoft 365, printers, VPN/remote connectivity, and core applications., • Perform intermediate to advanced hardware diagnosis and repair (desktops, laptops, docks, mobile devices, peripherals)., • Support managed print systems, zoom devices, conference room equipment, and network peripherals., • Image and deploy workstations, laptops, and phones for office and hybrid associates, • Support BYOD for mobile phones – assist users in setting up mobile applications and setup of email, • Coordinate and maintain user computer applications, hardware, and network needs with a team of IT professionals, • Design, test, and implement technology rollouts and changes for IT related projects, • Minimum of 5 or more years of IT professional experience, previous MSP experience preferred, • Prior experience in project management / implementation rollouts required, • Leadership experience or experience acting as a senior ‘go-to’ member of an IT team preferred, • Experience installing, upgrading, troubleshooting and repairing networked computers, • Expert knowledge of computer applications (Microsoft Office, Adobe, Windows OS, Edge, Chrome, Exchange online etc.), helpdesk software, anti-virus, remote-control software, and Azure preferred, • Working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), • Ability to diagnose and resolve software and hardware issues, • Ability to learn and support new applications, • Strong problem solving, troubleshooting, time management, documentation, and research skills, • Ability to work well and coordinate in a team environment, • Capability to work efficiently and retain knowledge, • Precise verbal and written communication skills, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (70+ years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities), • Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $56,750 to $101,279.75.

Job Description Prizm is looking for an experienced Senior IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles, including network management, server work, and business processes. Compensation: • Developing & Implementing Technology Roadmaps for Clients, • Assisting team members with complex IT situations, • Server & Software Implementation & Troubleshooting, • Researching & Vetting New Technologies to Expand Prizm's Stack, • Articulating Complex Technology In Understandable Terms to Clients & Prospects, • Help with SOP Across All Projects, • Explaining what "The Cloud" is and why it's not scary for business, • Assist the sales team with complex project proposals, • And all other common aspects of IT supportQualifications:, • BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience, • Minimum 4-5 years relevant experience, preferably in a multi-tenant environment, • Proven communication and leadership skills, • Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks, • Cybersecurity training is a huge plus, • Compliance experience is a huge plus, • Team player and solution-focused attitude, • Flexibility to change tasks quickly and manage multiple projects simultaneouslyAbout Company Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT services, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!

Job Description These are the fundamental components of the job: • Provide technical knowledge and support for 650+ users in a hybrid work environment across 16 locations, • Triage incoming calls, emails, and helpdesk tickets to assist users, • Document and communicate user need within IT workflows and utilize helpdesk software to maintain and consistently deliver a high-quality experience for users, • Troubleshoot/diagnose issues related to Windows OS, Microsoft 365, printers, VPN/remote connectivity, and core applications., • Perform intermediate to advanced hardware diagnosis and repair (desktops, laptops, docks, mobile devices, peripherals)., • Support managed print systems, zoom devices, conference room equipment, and network peripherals., • Execute approved remediation steps for endpoint security alerts and vulnerabilities., • Image and deploy workstations, laptops, and phones for office and hybrid associates, • Support BYOD for mobile phones – assist users in setting up mobile applications and setup of email, • Implement technology rollouts and changes for IT related projects, • Troubleshoot authentication issues (Azure AD, Active Directory, MFA, SSO, conditional access)., • Assist with patching, updates, and basic system administrative tasks., • Identify and escalate suspicious activity or potential vulnerabilities., • 3+ years related IT Professional Experience, previous MSP experience preferred, • Experience installing, upgrading, troubleshooting and repairing networked computers, • Proficient knowledge of computer applications (Microsoft 365, Adobe, Windows OS, Active Directory, MS Office, Exchange online, Edge, Chrome, etc.), helpdesk software, anti-virus, and remote-control software, • Working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), • Ability to diagnose and resolve software and hardware issues, • Ability to learn and support new applications, • Strong problem solving, troubleshooting, time management, documentation, and research skills, • Ability to work well and coordinate in a team environment, • Capability to work efficiently and retain knowledge, • Precise verbal and written communication skills, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (70+ years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities), • Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $51,498.15 to $85,830.25.

Key Autism Services is seeking dedicated Board Certified Behavior Analysts (BCBAs) to join our team We are currently offering relocation packages for BCBAs interested in relocating to any of our locations: Alabama, Colorado, Georgia, Illinois, Massachusetts, Nebraska, North Carolina and Tennessee This is a terrific opportunity to make the move you have always dreamed of! Are you a passionate BCBA eager to make a meaningful impact? At Key Autism Services, we offer a collaborative and supportive environment where you can thrive professionally while delivering the highest-quality ABA services to children and families. We focus on clinical excellence, manageable caseloads, flexibility and maintaining a healthy work-life balance. You'll have access to continuous professional development, peer mentorship, and the chance to work alongside a skilled, dedicated team. Whether you prefer a center-based role or community-based services, we provide the resources and flexibility to help you succeed. Join a mission-driven organization that values evidence-based practices, compassionate care, and innovation in the ABA field. If you're ready to elevate your career while making a lasting impact on children and their families, apply today! $80,000-$115,000+ inclusive of achievable bonus potential! Relocation packages available. Flexible scheduling Alabama - Home based in the greater Birmingham, Huntsville and Mobile regions Colorado - Home based in the Boulder region, Colorado Springs region and the Greater Denver region. Colorado Clinic based: Centennial, CO Georgia - Home and clinic based in and around the greater Atlanta region Illinois - Homebased in Chicagoland. Clinic based: Norwood Park and Palos Heights Massachusetts - Home based throughout the Massachusetts region with the exception of Western Mass and the Cape. Center based: Southborough, MA North Carolina - Home based in the following regions: Asheville, Charlotte, Greensboro, Greenville, Raleigh and the triangle area, Winston-Salem NC Center based: Chapel Hill, Greenville, Raleigh and Winston-Salem Tennessee: Home based in the greater Chattanooga, Knoxville and Nashville regions What we offer full time BCBAs: * Competitive salary commensurate with experience * Performance Incentives (Monthly bonus potential that is designed to be PAID) * Comprehensive Health Coverage (Medical, Dental, Vision) + Life and Disability Insurance -company-sponsored * Generous 401k Retirement Plan - 100% match * 25 Paid Days off (increases after 3 years), plus extra WFH days! * Flexible hours! * Home-based BCBAs can create their own schedule - no weekends required and WFH days * Center-based BCBAs enjoy no nights or weekends and WFH days * Minimized Drive Times: location-based client matching to minimize drive-time and maximize quality care * Reimbursement for External CEUs up to $750 per year * Ongoing collaborative Training and Support including professional development and internal CEU opportunities via our robust internal Training Team * Mentoring Program start your career with reduced caseloads and additional support to help develop your clinical skills in a supportive environment * Leadership/Growth Opportunities paired with the necessary training We prioritize internal promotions and provide the leadership training to support this growth * Referral Bonuses - get paid to refer your friends! * Tuition discounts with university partners * Reimbursement for session related materials and equipment * Relocation assistance within the states KAS serves * Virtual electronic data collection system to allow for light paperwork with online behavior plans to expedite plan development Requirements: * Must have a current BCBA Certification and LABA (if applicable by state) * Master's Degree in ABA or related field (Psychology, Education, Special Education) * Obtain and maintain Safety Care Specialist status * Personal means of transportation with a reliable vehicle * Previous ABA Experience * Must be comfortable working with families and providing in-home services Board Certified Behavior Analyst (BCBA) Job Responsibilities: As a successful BCBA with Key Autism Services, you will be conducting initial assessments, reassessments, and write progress reports. Developing and monitoring individualized treatment plans and behavior support plans for life long success. You will have amazing BTs/RBTs to supervise and train to ensure treatment plans are on track. Providing support, instruction, and feedback to families and caregivers with regard to managing challenging behaviors and teaching replacement behaviors through the principles of ABA. Other responsibilities include conducting functional assessments and functional analysis when needed and clinically warranted as well as reviewing program effectiveness, making recommendations, monitoring data, and graph/monitor progress. Our teams of compassionate and dedicated individuals enjoy a professional, ethical, caring, respectful and fun environment. Collaboration for continuous improvement as well as career advancement are important to us! Continuous room for growth and leadership opportunities as KEY grows! Our support teams will handle to client intake, scheduling, credentialing, and billing! Rewarding environments as you work with kiddos and families to develop and implement individualized plans, assessments, and therapy to unlock your child's potential! Key Autism Services is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Check out our virtual center tours along with more opportunities! ___ Check out our virtual center tours along with more opportunities!

Key Autism Services is seeking dedicated Board Certified Behavior Analysts (BCBAs) to join our team We are currently offering relocation packages for BCBAs interested in relocating to any of our locations: Alabama, Colorado, Georgia, Illinois, Massachusetts, Nebraska, North Carolina and Tennessee This is a terrific opportunity to make the move you have always dreamed of! Are you a passionate BCBA eager to make a meaningful impact? At Key Autism Services, we offer a collaborative and supportive environment where you can thrive professionally while delivering the highest-quality ABA services to children and families. We focus on clinical excellence, manageable caseloads, flexibility and maintaining a healthy work-life balance. You'll have access to continuous professional development, peer mentorship, and the chance to work alongside a skilled, dedicated team. Whether you prefer a center-based role or community-based services, we provide the resources and flexibility to help you succeed. Join a mission-driven organization that values evidence-based practices, compassionate care, and innovation in the ABA field. If you're ready to elevate your career while making a lasting impact on children and their families, apply today! $80,000-$115,000+ inclusive of achievable bonus potential! Relocation packages available. Flexible scheduling Alabama - Home based in the greater Birmingham, Huntsville and Mobile regions Colorado - Home based in the Boulder region, Colorado Springs region and the Greater Denver region. Colorado Clinic based: Centennial, CO Georgia - Home and clinic based in and around the greater Atlanta region Illinois - Homebased in Chicagoland. Clinic based: Norwood Park and Palos Heights Massachusetts - Home based throughout the Massachusetts region with the exception of Western Mass and the Cape. Center based: Southborough, MA North Carolina - Home based in the following regions: Asheville, Charlotte, Greensboro, Greenville, Raleigh and the triangle area, Winston-Salem NC Center based: Chapel Hill, Greenville, Raleigh and Winston-Salem Tennessee: Home based in the greater Chattanooga, Knoxville and Nashville regions What we offer full time BCBAs: * Competitive salary commensurate with experience * Performance Incentives (Monthly bonus potential that is designed to be PAID) * Comprehensive Health Coverage (Medical, Dental, Vision) + Life and Disability Insurance -company-sponsored * Generous 401k Retirement Plan - 100% match * 25 Paid Days off (increases after 3 years), plus extra WFH days! * Flexible hours! * Home-based BCBAs can create their own schedule - no weekends required and WFH days * Center-based BCBAs enjoy no nights or weekends and WFH days * Minimized Drive Times: location-based client matching to minimize drive-time and maximize quality care * Reimbursement for External CEUs up to $750 per year * Ongoing collaborative Training and Support including professional development and internal CEU opportunities via our robust internal Training Team * Mentoring Program start your career with reduced caseloads and additional support to help develop your clinical skills in a supportive environment * Leadership/Growth Opportunities paired with the necessary training We prioritize internal promotions and provide the leadership training to support this growth * Referral Bonuses - get paid to refer your friends! * Tuition discounts with university partners * Reimbursement for session related materials and equipment * Relocation assistance within the states KAS serves * Virtual electronic data collection system to allow for light paperwork with online behavior plans to expedite plan development Requirements: * Must have a current BCBA Certification and LABA (if applicable by state) * Master's Degree in ABA or related field (Psychology, Education, Special Education) * Obtain and maintain Safety Care Specialist status * Personal means of transportation with a reliable vehicle * Previous ABA Experience * Must be comfortable working with families and providing in-home services Board Certified Behavior Analyst (BCBA) Job Responsibilities: As a successful BCBA with Key Autism Services, you will be conducting initial assessments, reassessments, and write progress reports. Developing and monitoring individualized treatment plans and behavior support plans for life long success. You will have amazing BTs/RBTs to supervise and train to ensure treatment plans are on track. Providing support, instruction, and feedback to families and caregivers with regard to managing challenging behaviors and teaching replacement behaviors through the principles of ABA. Other responsibilities include conducting functional assessments and functional analysis when needed and clinically warranted as well as reviewing program effectiveness, making recommendations, monitoring data, and graph/monitor progress. Our teams of compassionate and dedicated individuals enjoy a professional, ethical, caring, respectful and fun environment. Collaboration for continuous improvement as well as career advancement are important to us! Continuous room for growth and leadership opportunities as KEY grows! Our support teams will handle to client intake, scheduling, credentialing, and billing! Rewarding environments as you work with kiddos and families to develop and implement individualized plans, assessments, and therapy to unlock your child's potential! Key Autism Services is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Check out our virtual center tours along with more opportunities! ___ Check out our virtual center tours along with more opportunities!

Job DescriptionJob Title: Patient Account Management SpecialistLocation: Buffalo, NY Hire Type: TemporaryPay Range: $23-26/hourWork Model: Remote Work Shift: Monday-Friday 8:00am – 4:30pmRecruiter Contact: Karissa Lubberts I I 716-256-1254 Nature & Scope:Positional OverviewImagine Staffing is looking for a dedicated and detail-oriented Patient Account Management Specialist to join our client’s team. In this role, you will be responsible for the effective management of patient accounts from a financial perspective, ensuring timely resolution of COB (Coordination of Benefits) issues and overseeing the collection of patient receipts both pre- and post-service. Additionally, you will provide training and educational support to new and existing registration staff through group and individual sessions, while also supporting other billing initiatives as needed.Role & Responsibility:Tasks That Will Lead To Your Success • Analyze and identify reasons for denial of claims., • Review denied claims for accuracy and eligibility., • Ensure that claims are coded correctly and in compliance with payer requirements., • Develop and submit appeal letters and supporting documentation for denied claims., • Track all appeals and follow up to ensure timely resolution., • Communicate with insurance companies to resolve discrepancies and prevent future denials., • Work with healthcare providers, coding specialists, and billing departments to resolve issues related to denials., • Serve as the primary point of contact for other departments and insurance companies regarding claim denials., • Generate and review regular reports on denial trends to identify recurring issues., • Provide feedback to management on denial patterns and suggest corrective actions to reduce future denials., • Ensure all processes are in compliance with industry regulations and payer-specific guidelines., • Maintain a comprehensive knowledge of insurance payer policies and procedures., • Communicate professionally with patients to inform them of claim denials and necessary actions., • Assist in resolving patient billing issues arising from denied claims., • Skills & ExperienceQualifications That Will Help You Thrive, • High School Diploma or Equivalent required., • Associates Degree preferred., • Three (3) to five (5) years medical billing experience strongly preferred., • Understanding of insurance policies, healthcare regulations, medical terminology, and coding systems (ICD-10, CPT, etc.)., • Ability to identify errors and discrepancies in claim submissions., • Strong written and verbal communication skills for effective interaction with insurance companies, healthcare staff, and patients., • Ability to assess situations and propose solutions to resolve claim issues., • Organized and have a thorough understanding of Microsoft Office and Excel.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW We are seeking a Training Specialist with lived experience and/or deep familiarity with survivor perspectives, especially regarding firearm surrender in domestic violence or similar contexts. This individual will play a critical role in informing policy implementation through client interviews, developing training courses, and participating in stakeholder and strategy meetings. KEY ESSENTIAL FUNCTIONS • HS Diploma required, • Knowledge of firearm surrender policies and survivor safety planning., • Experience with qualitative research or participatory evaluation methods. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Ophthalmologist – Retina Specialist SightMD | Suffolk County, NY Are you ready to advance your career with a physician-led practice that prioritizes exceptional patient care, mentorship, and innovation? SightMD is seeking a Medical or Surgical Retina Specialist to join our growing team on Long Island, with opportunities based in Riverhead, Amityville, Babylon, Brentwood, and East Setauket, NY. As part of our continued growth and succession planning, we welcome both experienced surgeons and recent residency or fellowship graduates who are eager to build a rewarding, long-term career in a collaborative and supportive environment. This position offers the opportunity to step into an established practice with a strong, built-in patient base following the retirement of a long-standing physician. Why Join SightMD? SightMD is a highly respected, patient-centered ophthalmology group recognized for excellence across multiple subspecialties. Our practice model is designed to allow physicians to focus on delivering outstanding clinical care—without the burden of unnecessary administrative tasks. You’ll benefit from: • Full technician and scribe support, • State-of-the-art ophthalmic technology, • Mentorship from leading surgeons in the region, • A culture that values collaboration, innovation, and physician autonomy What We Offer • Mentorship & Collaboration, • Work alongside experienced surgeons who are leaders in their fields. We provide structured mentorship and support to ensure a smooth transition and long-term success., • Cutting-Edge Technology, • Practice in modern facilities equipped with the latest ophthalmic technology to enhance outcomes and efficiency., • Practice Autonomy, • Enjoy clinical independence while collaborating with a multidisciplinary team that values your expertise and input., • Career Growth & Leadership, • Equity partnership opportunities available within the first three years, along with options to participate in clinical research, leadership councils, and strategic initiatives. Competitive Compensation & Comprehensive Benefits • $350,000-475,000 base compensation with performance bonuses, • Health, dental, and life insurance, • 401(k) with employer match, • Malpractice coverage, • CME allowance, • Paid time off (PTO), • Relocation assistance and sign-on bonuses About the Location Practice on the beautiful East End of Long Island, known for its coastal lifestyle, vibrant communities, and easy access to New York City. Contact Information Brad Kligman, MD, Chief Medical Officer 516.297.0640 Frank J. Zura, M. Ed, Physician Recruitment Manager 609.833.0858

Job Title: Commercial Loan Documentation Specialist. Location: Amherst, NY 14226 or Brooklyn, OH (Hybrid, 2 days onsite in a week) Duration: 6+ months Job Summary The Lead Specialist is responsible for preparing, reviewing, and validating commercial loan documentation in a high-volume, fast-paced environment. This role ensures data accuracy, mitigates operational and regulatory risk, and maintains compliance with legal and banking requirements. The position requires strong attention to detail, effective time management, and the ability to work independently with minimal oversight. Key Responsibilities • Prepare and review commercial loan documentation across multiple lines of business, • Create and validate Laser Pro Lending (LPL) documentation packages, • Facilitate Quality Verification once proficient across all document package types, • Ensure accuracy and integrity of loan data throughout the documentation lifecycle, • Apply business requirements related to commercial lending products and transactions, • Adhere to all regulatory, compliance, and legal standards while mitigating risk, • Independently manage assigned workload with limited managerial oversight, • Support team members as capacity allows, • Multitask efficiently in an environment with competing priorities Essential Job Functions • Prepare internal commercial loan documentation accurately and timely, • Review documentation to ensure completeness and compliance, • Maintain strong data integrity within role-specific systems, • Identify and mitigate potential risks within documentation packages, • Manage deadlines effectively in a high-volume workflow Qualifications • Commercial lending experience and strong working knowledge, • Hands-on Laser Pro Lending (LPL) experience, • Proven ability to learn quickly and manage time effectively, • Strong attention to detail and data accuracy, • Ability to work independently in a fast-paced environment Desired Skills and Experience Job Title: Commercial Loan Documentation Specialist. Location: Amherst, NY 14226 or Brooklyn, OH (Hybrid, 2 days onsite in a week) Duration: 6+ months Job Summary The Lead Specialist is responsible for preparing, reviewing, and validating commercial loan documentation in a high-volume, fast-paced environment. This role ensures data accuracy, mitigates operational and regulatory risk, and maintains compliance with legal and banking requirements. The position requires strong attention to detail, effective time management, and the ability to work independently with minimal oversight. Key Responsibilities • Prepare and review commercial loan documentation across multiple lines of business, • Create and validate Laser Pro Lending (LPL) documentation packages, • Facilitate Quality Verification once proficient across all document package types, • Ensure accuracy and integrity of loan data throughout the documentation lifecycle, • Apply business requirements related to commercial lending products and transactions, • Adhere to all regulatory, compliance, and legal standards while mitigating risk, • Independently manage assigned workload with limited managerial oversight, • Support team members as capacity allows, • Multitask efficiently in an environment with competing priorities Essential Job Functions • Prepare internal commercial loan documentation accurately and timely, • Review documentation to ensure completeness and compliance, • Maintain strong data integrity within role-specific systems, • Identify and mitigate potential risks within documentation packages, • Manage deadlines effectively in a high-volume workflow Qualifications • Commercial lending experience and strong working knowledge, • Hands-on Laser Pro Lending (LPL) experience, • Proven ability to learn quickly and manage time effectively, • Strong attention to detail and data accuracy, • Ability to work independently in a fast-paced environment Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit . Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Are you passionate about supporting children and youth as they navigate challenging health situations? Doral Health & Wellness is seeking a skilled and compassionate Child Life Specialist to join our dynamic team! Location: Westchester Area, and the Boroughs of New York (Brooklyn, Queens, Manhattan, and the Bronx) Type: Per Diem 1099 Independent Contractor Specialty: Help children/youth better understand and express their feelings, emotions, behaviors, etc. through creative and kinesthetic treatment. Responsibilities: • Conduct individual and group sessions to support children in coping with their healthcare experiences., • Design and implement therapeutic programs to meet the emotional and developmental needs of pediatric patients., • Work closely with a multidisciplinary team of healthcare professionals to provide comprehensive care., • Maintain detailed, accurate records of therapy sessions, patient progress, and outcomes., • Foster a safe, nurturing environment that encourages children to express their feelings and develop coping strategies. Qualifications: • Certified Child Life Specialist with certification through the Child Life Council., • Experience working with the Medically Fragile pediatric population is highly preferred., • Strong communication and interpersonal skills, with the ability to work effectively in a multidisciplinary team., • Passionate about supporting children and families during challenging healthcare situations. Rate: $40 per hour Why Join Us? • Be part of a supportive, holistic healthcare environment focused on patient well-being., • Make a meaningful impact on the lives of children and families through therapeutic support., • Competitive compensation with flexible scheduling options., • Opportunity to work with a compassionate team of healthcare professionals. If you're excited about making a difference in the lives of children and families during their healthcare journey, we would love to hear from you!

Job Description Primary Function: Under the supervision of the Director of the Learning Center, the Health Sciences Academic Support Specialist will provide direct academic support to students enrolled in health science related courses and academic programs. The person in this position will work collaboratively with students, faculty, and learning center staff to identify and implement strategies to strengthen student's understanding of course content in various disciplines including nursing, anatomy and physiology, and basic mathematics. Through the use of course related materials and supplemental technologies, the Health Sciences Academic Support Specialist is responsible for maintaining a supportive learning environment that is considerate of various learning styles. Minimum Qualifications • BSN preferred, • Knowledge of current nursing theory, • Knowledge of various teaching/learning strategies, • Strong oral and written communication skills, • Experience in an educational setting or health science related learning environment., • Working knowledge of the complete Microsoft Office Suite. Willingness to learn and implement new Health Science related technologies. Job Specific Competencies • Maintain professional standards that carry out the mission of the institution, • Excellent communication skills - oral and written, • Consistently exhibit patience when engaging with students and colleagues, • Ability to develop and facilitate content specific presentations for audiences of varying sizes, • Ability to develop positive working relationships with students, • Ability to engage with students and colleagues of diverse populations, • Strong problem-solving, critical-thinking, and independent decision-making skills, • Ability to function as a team player and work collaboratively and cooperatively in a shared-decision-making environment, • Ability to function independently and maintain motivation in the absence of direct or close supervision, • A commitment to enriching the lives of students by promoting a positive learning environment; enhancing the quality of the student experience; and philosophically supporting programs and policies that facilitate student success. Essential Job Functions • Deliver a wide range of direct and indirect academic support to students enrolled in nursing and other health science related courses. This support may include one-on-one tutoring, facilitating small to large group review sessions, and providing online support to students. Work collaboratively with faculty and staff to develop and strengthen academic support initiatives as needed, • Ensure that appropriate instructional supplies (models, computer software, etc) are available for student use in the Palisano Learning Center, • Promote, support, and encourage student participation in available academic support opportunities, • Work with the Learning Center leadership to maintain accurate data and document student attendance and usage of tutoring services, • Assess and evaluate student performance and growth, • Provide end of semester report on student learning outcomes and communicate results to the Director of the Learning Center, • Other duties as assigned Position Specification and Working Conditions The physical demands and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Office environment, • Operates basic office equipment, • Communicates through oral and/or written forms including email., • Competently uses Microsoft Office products, • May require lifting or moving up to 25 pounds, • Limited stair climbing, • Ability to work and drive to multiple locations, • Ability to work flexible hours including evenings, • May require sitting or standing for extended periods of time Job Posted by ApplicantPro

Job Title: Platform Specialist Duration: 9 Months (Possible Extension) Location: Williamsville, NY 14221 (Onsite) Note: - The Client is planning to relocate their office to Buffalo, NY 14202 in April 2026. Hours: Monday-Friday 8:30 AM – 5:30 PM with an hour of lunch break. The candidate needs to complete a 1-minute typing test and share the screenshot of the result. The targeted typing speed is 40 WPM. Job Description The Platform Specialist will handle unique or complex transactions outside of the platform, as needed. This role is an established and productive individual contributor responsible for processing customer transactions and/or updating, correcting, or altering transactions as requested. This role may reside in any Go-to-Market organization. The primary focus of this role is to address platform inquiries with speed and accuracy and perform to required service level agreements (SLAs). You will perform transactional functions to support business and associate team members’ requests. Understands processes and solutions. Effectively resolve issues with accuracy, tact, and speed. Under moderate supervision, you perform transactional functions and order entry duties. You review and verify the accuracy of the request and transaction and complete the transaction accordingly while supporting platform adoption on Xvantage. Key responsibilities • Maintains data integrity., • Optimize business processes., • Identifies opportunities to increase usage of the platform., • Works closely with Account Managers and Business Owners to convert opportunities to outcomes., • Generate data quality reports and metrics and provide insights., • Knowledge of professional, effective communication techniques and customer care. Understanding of Client’s programs, services, and products., • Skilled in personal computing, including Microsoft programs such as Outlook and Excel. Strong organizational skills., • Two-year college degree or equivalent experience or minimum 3-year experience in a functional area. OR High School Diploma or equivalent and 5 years’ functional experience, preferably at a senior level., • Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks., • Typing Speed 40 WPM. (1-minute typing test is required for this role)

Job Description Spectrum Health & Human Services Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. LOCATION: 2040 SENECA STREET, Buffalo, NY SUMMARY OF POSITION FUNCTION: This member of the ACT multidisciplinary team has training in one of the mental health professions (i.e. Nursing, social work, rehabilitation counseling or psychology) and clinical skill and experience to assess plan, develop, coordinate, and provide treatment, rehabilitation, and support services to program clients with severe and persistent mental illnesses and substance abuse disorders under the clinical supervision of the team leader and the psychiatrist. The member functions as a clinical member of the multidisciplinary team and provides treatment, rehabilitation, and support services or may be designated by the team leader to function as the lead mental health and/or substance use specialist MAJOR DUTIES AND RESPONSIBILITIES: • · Knowledge and demonstration of agency core values in day-to-day activities, • · Knowledge of working with individuals transitioning from jail/forensic/institutional settings., • · Provide case management for clients including coordinating and monitoring the activities of the individual treatment team; assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in conjunction with the treatment team; provide individual supportive therapy and symptom management, ensuring immediate changes are made in the treatment plans as clients’ needs change; education and support clients’ families and advocate for clients’ rights and preferences., • · Conduct comprehensive assessment for psychiatric history (i.e.; onset, course and effect of illness; past treatment and responses; and risk behaviors)’ mental status, and diagnosis; physical health and dental health’ use of drugs, or alcohol; education and employment; social development and functioning; activities of daily living (e.g., self-care, living situations, nutrition, money management); and family structure and relationships., • · Act as liaison and consult with community agencies and families to maintain coordination in the treatment process., • · Document client progress to maintain a permanent record of client activity according to established methods and procedures., • · Provide treatment, rehabilitation, and support services; with some interventions directed or performed by staff with specialty training and skills (e.g., vocational specialists)., • · Ability to provide family psycho educational services and assist with integrating family goals and services for all clients with other team members., • · Take the lead role and participate in providing behavioral health treatment services, which includes IDDT group/individual therapy, relapse prevention planning, referrals/linkage to detox/inpatient/community referrals, crisis intervention/prevention, etc., • · Demonstrate a clear understanding of the characteristics and problems of adults with severe and persistent mental illness and substance abuse disorders and be knowledgeable about the ACT model., • · Demonstrate thorough knowledge of effective clinical practices and principles., • · Knowledge in working with a population of people transitioning from jail/forensic setting., • · Demonstrate knowledge and experience in assessment, diagnosis, co-occurring disorders, and substance abuse or dependency., • · Excellent written and oral skills communicating in English, • · Must have ACT training within six (6) months of hire, • · Master’s or doctoral Degrees in Nursing, Social Work, Clinical Mental Health Counseling,, • Rehabilitation Counseling, or Psychology are eligible as are Registered Occupational therapists., • · Must be licensed to practice in the state in which the program is operating., • · Training from ACT Institute within 6 months of hire, • Minimum of three (3) years of post-secondary school education working in the field of behavioral health treatment; especially with an emphasis on the Co-occurring population and working with individuals in a forensic setting, including internships and other supervised practical experiences in a clinical or rehabilitation setting with persons with severe and persistent mental illness., • Experience integrating dual-recovery treatment in collaboration with clinical team members., • Must possess the ability to provide and coordinates assessment, treatment, planning, and services for substance use based on the needs of the individual. OTHER:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: • Career development with an international company where you can grow the career you dream of., • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year., • An excellent retirement savings plan with a high employer contribution, • Tuition reimbursement, the ___ student debt program, and ___ education benefit - an affordable and convenient path to getting a bachelor’s degree., • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune., • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of Structural Heart disease. We aim to lead the markets we serve by requiring the solutions we offer customers provide an improved benefit/risk profile as compared to existing standards of care; a performance threshold that by definition, guides and ensures the productive output of our engineering, business development, and clinical research efforts result in outcomes that advance the standard of care. The Clinical Specialist provides clinical and sales support through education of current and potential customers, and procedure coverage with a defined region. In this role, the Clinical Specialist with train interventional cardiologists, catheter lab staff and ancillary personnel on the use of Structural Heart products and provide technical support to physicians during procedures. The role is responsible for communicating product, clinical and market data to appropriate personnel and will support the company’s efforts to develop and implement product marketing strategies. This position may be hired at different level, depending on the experience of the candidate. This position may travel in excess of 50%. What You’ll Work On • Collaborate with Territory Managers to provide good case coverage and clinical outcomes for patients, • Serve as primary resource for clinical support in the areas of surgical coverage, troubleshooting and in-service education for company products, • Educate customer on the merits and proper clinical usage of company products. Inform customers of the latest product, therapy and technology developments in the industry., • Actively engage in clinical, procedural and technical discussions and link data outcome to key messaging., • Meet with existing and potential clients (health care providers) to identify their clinical needs, goals and constraints related to patient care and provide creative and feasible solutions., • This role requires a strong clinical orientation with the ability to influence a variety of clinician personality types. Required Qualifications • BS/BA or equivalent experience., • 6+ years of related cardiovascular work experience., • Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s). Preferred Qualifications • Degree in life sciences or medical training (RN, EMT, Perfusion, etc.)., • Strong clinical orientation, experience with products for use in interventional cardiology and cardiac surgery, familiarity with echo cardiology and other indirect imaging., • Strong consideration will be given to candidates with EP (Electrophysiology) and SH (Structural Heart) sales experience. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: ___ Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at ___, on Facebook at ___, and on Twitter @AbbottNews. The base pay for this position is $68,000.00 – $136,000.00. In specific locations, the pay range may vary from the range posted.

Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA). You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma cent

Job Description We are seeking an IT Support Specialist to join the company, a premier supplier, in Buffalo, NY US 14224. While working in this clean and climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best & Brightest Companies to Work For. Immediate interviews are available, apply today! Position title: IT Support Specialist Duration: 3 Months Location: Buffalo, NY US 14224 Pay range: $20 to $24 Per hour on W2 Job Description : • The role is for an Onsite IT Support Associate, responsible for managing the technical support needs of the site. This includes overseeing new hire onboarding, maintaining onsite printers, and addressing all technical issues on the premises. As the primary point of contact for IT at this location, the contractor must be approachable and customer-focused, acting as the face of the IT department. Qualifications: • Solid knowledge of Service Desk and Customer Support center operations., • 2+ Years of IT Experience: Proficiency with hardware management, including building systems, providing training, and assembling laptops., • Relevant certifications are a plus. Familiarity with networking concepts is also required. While a degree is not mandatory, it is considered an advantage., • Basic troubleshooting experience with printers is also necessary., • 2+ Years of Customer Service Experience: Strong customer service skills, including professional phone etiquette and the ability to interact effectively with internal staff., • Networking Experience: Understanding of network infrastructure, with the ability to troubleshoot network-related issues and a solid grasp of networking concepts. -, • Windows Experience: A strong working knowledge of Windows operating systems is required. -, • Experience Flexibility: While candidates should have at least 2 years of relevant experience in total, a diverse background in IT and customer service is acceptable. The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all. Company DescriptionWith almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit .

Job Description LaBella Associates is currently seeking a Bridge Project Manager in our Buffalo, NY office location to manage bridge projects, manage relationships with existing clients and work with market leadership to develop new clients. The successful candidate must be technically astute in bridge engineering and have a proven background of management leadership on bridge projects. This role will often perform as a technical specialist or project manager on mid to large size projects. Duties • Management and oversight of his/her assigned projects., • Participate and conduct business development activities, including meeting with clients., • Preparing and coordinate proposal efforts to secure work., • Performs technical discipline tasks including research, reports, design, specification and plan preparation to ensure the most efficient and cost-effective execution of assigned projects., • Actively manages project scope, schedule and budget. Serves as the primary client liaison to bring the schedule, budgets and scope of work to completion and to the client’s satisfaction., • Develop and enhances key client relationships and serves as one of the primary company contacts. Salary Range: $107,000 - $145,000 per year The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Requirements • Bachelor's degree in Civil Engineering required; Master’s degree a plus., • 15+ years of progressive bridge/Project Manager Experience., • PE is required, • Experience on NYSDOT, NYSTA, and Local Federal Aid bridge projects, • Established relationships within the industry required., • Possesses strong business development skills., • Demonstrates strong project management qualities and excellent knowledge of project management processes., • Experience with putting together winning proposals and delivering presentations for new work., • An articulate and persuasive communicator, both one-on-one and in front of large groups. Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below. • Flexible Work Schedule, • Health/Dental Insurance, • 401k Plan with Employer Match, • Short & Long Term Disability, • Profit Sharing, • Paid Time Off, • Leadership Development Program, • Fitness Reimbursement, • Tuition Reimbursement, • Referral Bonus Program, • Wellness Program, • Team Building Events, • Community Service Events

Job Description Power Drives, Inc. is a Buffalo‑based manufacturer specializing in custom‑engineered hose, tube, and fluid conveyance systems for a wide range of industrial and mobile equipment applications. Founded in 1946, PDI is known for delivering high‑quality, reliable solutions backed by strong engineering expertise and decades of industry experience. Objective: The Marketing Specialist supports the planning and coordination of initiatives that strengthen brand presence, enhance customer engagement, and drive revenue. The role focuses on vendor management, CRM administration, and cross-functional alignment rather than hands-on campaign execution. Ideal candidates are organized, analytical, and effective at managing processes and external partners. Minimum Requirements: • Bachelor’s degree in Marketing, Communications, Business, or related field., • 2–5 years of experience in marketing or CRM-related roles., • Strong organizational, communication, and project management skills., • Ability to analyze data and provide actionable insights., • Skilled in managing multiple vendors and internal stakeholders., • CRM administration, • Vendor and project coordination, • Analytical thinking, • Clear communication, • Attention to detail, • Vendor & Campaign Coordination, • Act as the main contact for marketing agencies and vendors., • Oversee timelines, deliverables, and approvals for outsourced campaigns., • Ensure vendors receive required assets and direction., • Review vendor performance and campaign reporting., • Align vendor activities with business objectives.CRM Administration, • Serve as the primary administrator for the company CRM., • Maintain data quality, segmentation, and list hygiene., • Build and manage dashboards, reports, and workflows., • Train internal users and resolve CRM issues., • Partner with IT or CRM consultants on system improvements., • Content & Asset Management, • Draft briefs, review content, and ensure brand consistency., • Manage content calendars and coordinate stakeholder approvals., • Maintain organized libraries of marketing assets and brand guidelines.Digital Marketing Support, • Monitor website content and coordinate updates., • Support SEO and analytics by gathering data and sharing insights., • Track performance across channels and prepare leadership reports.Market Research & Insights, • Conduct competitive and customer research., • Provide insights to guide vendor strategy and internal decisions.Project & Stakeholder Management, • Coordinate communication across marketing, sales, product, and leadership., • Manage project timelines, updates, and documentation., • Support budget tracking and vendor invoicing. Pay Range: $53,000-65,000. The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Physical Requirements: While performing the duties of this job, the employee is regularly required to sit for extended periods, use hands to operate a computer and other office equipment, and communicate effectively via phone and email. The employee may occasionally be required to stand, walk, reach with hands and arms, and lift or move items weighing up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 2026 Buffalo's Business First Best Places To Work Finalist

Legal Billing Specialist## Legal Billing SpecialistDate: December 17, 2025Bond, Schoeneck & King, PLLC, a law firm of 300 attorneys in more than 30 practice and industry groups, is accepting applications for a full-time Legal Billing Specialist to support our Accounting Department in our Albany,

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $18.00/hour base pay, with the potential to earn $22.50/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us. Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location. What Our Retail Sales Specialists Enjoy Most About the Role • Enhancing the customer experience while meeting sales, service, and operational goals., • Identifying sales opportunities and creating ideal customer experiences through product support and education., • Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products., • Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses., • This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment. Required Qualifications Education • Proficiency in cash handling and accurate payment transactions., • High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications., • Basic math skills., • Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively., • Familiarity with goal- and incentive-based work environments., • Strong performance in a fast-paced team environment., • Effective communication with employees and customers in person, on the phone and in writing., • Highly effective interpersonal skills for building partnerships across the organization., • Self-motivated, competitive spirit with a desire to exceed sales goals., • Knowledge of the latest technology and devices., • 1-5 years of sales/customer service experience., • 1-3 years of telecommunications/wireless experience. #ZRSM2 #LI-BW1 SRL213 2025-66420 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive ___ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $24.60. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $9,360. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. ___ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. ___

Establish new 203(k) loans on system of record and disburse rehabilitation funds and construction draws, as requested.Post disbursements to servicing system and reconcile all entries.Track and disburse escrow holdback funds to appropriate parties.Disburse 203(k) rehabilitation funds, construction dr

Establish new 203(k) loans on system of record and disburse rehabilitation funds and construction draws, as requested.Post disbursements to servicing system and reconcile all entries.Track and disburse escrow holdback funds to appropriate parties.Disburse 203(k) rehabilitation funds, construction dr

Support Specialist, Human Resources.

RemoteVA PH is seeking a detail-oriented Fire Alarm Documentation Specialist to support our client in maintaining and organizing critical documentation related to fire alarm systems. Fire Alarm Documentation Specialist. If you're highly organized, tech-savvy, and have experience with documentation u

About the Role As a Customer Support Specialist, you will manage customer inquiries and service issues across multiple channels, including phone and email. Customer Support Specialist to support our Home Solutions Installs business. Our operation runs seven days a week, and schedules are built to s

As a member of the Supply Chain team, and under the general direction of and reporting to the Customer Support Supervisor, the Customer Support Specialist will be responsible for actively maintaining an ongoing relationship with customers and the factories in our division. The Customer Support Speci

Donations Data Entry Specialist. RemoteVA PH is looking for a detail-oriented Donations Data Entry Specialist to support our nonprofit client by accurately recording monetary donations in LGL (Little Green Light), a donation management software similar to QuickBooks. Enter donation data into LGL wit