Trabajos technical analyst en Jersey City, NJ - Page 5Crear alertas

End User Trade Floor Support Analyst. Join the Mizuho team as an End User Trade Floor Support Analyst!. Leverage technical expertise for trade floor users' end point devices, Turret phones, VDI.

Reporting to the Senior Service Desk Specialist, the Service Desk Technician provides technical support via phone, email, chat or in-person consultations to University faculty, students, and staff. HDI certification (Support Center Analyst, Desktop Support Technician, Customer Service Representative

The cost/financial analyst is responsible for developing business and technical requirements for complex projects or a substantial component of high-complexity programs in addition.

Internova is currently looking for an Application Support Analyst to provide technical and functional support to end-users, troubleshoots application issues, ensures timely resolution, and works closely with other teams to implement enhancements and updates. Serve as the primary point of contact for

Technical experience or certification in Oracle SQL and or PL/SQL. Seeking Oracle Fusion Cloud Analyst to join our Procurement and Finance Operations' system team, this position will require analytical thinking and problem-solving in systems and technology area or finance and accounting. Minimum of

Assignment Details Candidate will be responsible for creating business solutions to improve the overall efficiency, productivity and management of operating organizations by devel.

Primary Responsibilities: Working experience as Business Analysts Good knowledge of Equity Products & Trade process such as Cash or OTC.

We are seeking a dedicated and detail-oriented individual to join our team as a Technical Analyst, responsible for analyzing and documenting the rules and logic embedded within COB.

Technical Business Analyst (ACBS 8. Five years plus as a Business Analyst in the Financial Industry. Technical experience to be comfortable with data models, hands-on with SQL.

Genesis10 is currently seeking a Technical Business Analyst with our client in the financial industry located in Jersey City, NJ.

Reporting to the Vice President of Vendor and Strategic Transformation Management, the Business Solution Analyst works with stakeholders from the business units and related third parties in support of efforts and projects focused and aligned with Chief Data Office (CDO), Procurement, and Third Party

Leading Financial Services Firm in Manhattan, New York!.Long term contract with competitive rate and opportunity for conversion!.A Wealth Management Firm known for its extensive range of financial products and services, including asset management, risk management, and advisory services.Develop and m

The position offers exposure to a broad range of enterprise systems and technologies, providing opportunities for professional growth in areas such as cybersecurity, systems engineering, and IT operations. The Systems Analyst is responsible for supporting and maintaining the organization's technical

Job Description JOB SUMMARY Covalent Solutions (Covalent) is seeking a mission driven, highly motivated and collaborative Project Manager/Business Analyst who is truly excited about building great products for the New York City Department of Education (NYC DoE). As a Project Manager/Business Analyst, you will apply your project management skills to oversee and manage IT projects, ensuring timely delivery and alignment with NYC DoE goals. This role involves both project management and business analysis responsibilities. This opportunity is full-time with Covalent and will be a hybrid working model with on-site being in Brooklyn, New York. DUTIES AND RESPONSIBILITIES include, but are not limited to: • Project Management: Lead and manage complex IT projects, ensuring timely delivery, adherence to contract requirements, and achievement of project goals., • Collaboration & Communication: Collaborate with clients, cross-functional teams, and stakeholders to define project scope, objectives, and deliverables. Develop and maintain project plans, timelines, and resource allocation., • Project managers will need to develop leadership-facing deliverables and documents for multiple stakeholders to provide project updates and/or work to bring consensus on key decision points., • Risk & Issue Management: Identify, document, escalate, and address risks and issues via DIIT s approved processes and systems., • Actively track risks and proactively communicate risks, their impact and timeline for resolution across multiple stakeholders., • Documentation & Reporting: Draft, develop, and document project process flows, communication strategies, and status updates. Archive all relevant documentation and manage supporting documents for audit-related activities., • Continuing to audit and update these tools and processes as projects evolve and change, teams receive feedback from end-users and key stakeholders., • Stakeholder Liaison: Liaise with schools, Borough Technology Directors, Service Desk, DeviceHub, DAAP, and various technical teams to seek and provide resolutions to stakeholders., • Data Analysis: Work with relevant partners to help with data analysis and report analysis as required. Ensure that the team is reporting on key metrics and clearly communicating these across multiple audiences., • Bachelor s or Master s in Information Technology, Computer Science, Computer Engineering or Electrical Engineering, • Experience:, • 6+ years of Project Management and Business Analysis experience., • 5+ years of experience in customer service and client-facing roles., • 6+ years of experience documenting project deliverables., • Skills:, • Proficiency with Microsoft Office (Word, Visio, Excel, Project, SmartSheet, Google Suite)., • Strong communication skills., • Sharp eye for detail., • Proven ability to manage multiple tasks concurrently and in different phases of work at the same time. Flexibility and adaptability to perform in a fast paced and dynamic environment. Context-switching does not bother you., • Effectively collaborates and influences people at all levels in the organization through strong interpersonal and communication skills., • Highly organized with strong time-management skills., • Ability to manage conflict and drive resolution., • Focused on results, proactive, service oriented, • Can focus on both high level and detail level, knowing which is appropriate for the situation., • Ability to self-direct and manage ambiguity., • Ability to take in a lot of disparate information and find common themes, recommend clear paths forward and iterate., • Motivated by professional rather than personal concerns., • Show persistence when faced with difficult problems or challenges., • Actively participate in meetings and be willing to advocate for what you believe in. Provide thoughtful, constructive review of others work, knowing that everyone is working towards the same objective., • Superior written and verbal communication skills. You can always articulate the "why" behind your solutions., • Listen to others, correctly interpret messages from others and respond appropriately., • Ask questions to clarify, and exhibit interest in having two-way communication., • Tailor language, tone, style and format to match the audience., • Demonstrate openness in sharing information and keeping people informed., • Work collaboratively with colleagues to achieve organizational goals., • Place team agenda before personal agenda., • Support and act in accordance with the final group decision, even when such decisions may not entirely reflect your own position., • Take ownership of all responsibilities and honor commitments., • Deliver outputs for which you have responsibility within prescribed time, cost and quality standards., • Operate in compliance with organizational regulations and rules., • Take personal responsibility for your own shortcomings, where applicable.Company DescriptionCovalent Solutions is a team of highly skilled and motivated individuals helping our customers accomplish their mission.Covalent Solutions is a team of highly skilled and motivated individuals helping our customers accomplish their mission.

Job Description Company Overview At Kids First, we’re on a mission to create a world where every child can thrive and reach their full potential. We provide high quality Applied Behavior Analysis (ABA), Speech, Occupational, and Mental Health therapies to our clients. Join our team as a Behavior Analyst and be a part of shaping a brighter future for children. Kids First provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Purpose of Position As a Registered Behavioral Technician, you will engage directly with clients in a home-based environment, adhering to treatment plans established by the BCBA Supervisor. Your responsibilities will include, but not limited to, creating program materials, executing treatment procedures, fostering transparent communication with supervisors, accurately collecting and managing data, and engaging in continuous training and assessments. Additionally, you will support parent training and clinical evaluations, promoting ethical conduct and compliance with Kids First’s policies. Responsibilities • Work 1:1 with clients in the home-based and clinic-based setting., • Consistently follow and implement treatment plans set up by the BCBA Supervisor and prepare program materials; treatment protocols that include a wide variety of domains such as toilet training, communication, social, and adaptive living skills., • Maintain open communication with the BCBA Supervisor to review program goals and procedures for each client., • Collect and maintain accurate data and notes utilizing data collection software., • Review and implement consultation/supervision note recommendations., • Participate in ongoing training, evaluations, and meetings, as required by Kids First., • Assist with parent training and clinical assessments, as needed., • Communicate appropriately and effectively with colleagues and families, as needed., • Track supervision hours and annually renew the RBT certification as mandated by the regulatory body to maintain the certification., • Work ethically and with integrity while following the BACB Ethical Code., • Understand and adhere to HIPAA policies as well as Kids First’s policies and procedures., • Adhere to time and attendance policies and maintain a record, in good standing, of regular and reliable attendance and punctuality, to provide quality and consistent patient care. Reliable transportation and timely arrival to session is a requirement for this role., • Perform other duties as assigned., • High School Diploma or GED Equivalent, • Registered Behavior Technician; Or willing to obtain within 3 weeks of start date - Required, • Technical Proficiencies: Microsoft Office 365 (Word, Excel, Power Point, etc.), Adobe PDF, Google Suite, data collection and analytical reporting - Required, • 3-4 years of experience conducting 1:1 work with clients In-school/in-home experience addressing and navigating challenging behaviors - Required, • 3-4 years of experience working with children/adults (between ages 3-18) - Required, • 3-4 years of experience in Case management and behavioral plans - Required, • 3-4 years of knowledge of direct, professional ABA experience - Required, • CentralReach ABA Software experience - A plus!, • Obtain knowledge of addressing challenging behaviors or stereotypes of children/adults with Autism - Required, • Physical Requirement: Exerting up to 50 pounds of force, and lifting as needed, including but not limited to climbing up flights of stairs, and other tasks as needed., • Excellent communication skills, both written and verbal, with the ability to collaborate effectively with team members, parents, and other professionals when necessary. Obtains the ability to work independently, manage multiple priorities, and meet deadlines. Why Choose Kids First? • Flexible Hybrid Approach: Kids First is among the group of ABA companies at the forefront of using telehealth to deliver ABA services. As a BCBA, you will have the opportunity to provide remote supervision, parent training sessions, and create treatment plans, all from the comfort of your own home., • Make a Lasting Impact: At Kids First, we pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistency., • Supportive Work Environment: Kids First fosters a collaborative work environment. You will have the opportunity to work closely with a team of dedicated Clinicians who share your passion. Our BCBAs receive virtual support sessions where we prioritize knowledge sharing, collaboration, and continuous support as you grow within our team., • Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. As a member of our team, you will have opportunities to expand your role as our business continues to grow! y6ucyXzmFf

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. RESPONSIBILITIES Instruction: • Offer engaging and informative classroom and field training on building science principles related to weatherization, including heat transfer, moisture control, ventilation, indoor air quality, and energy auditing techniques., • Train students in the use of diagnostic equipment (e.g., blower doors, infrared cameras, CO analyzers, duct blasters) and energy modeling software (e.g., NEAT and MHEA) for energy audits, inspections, and quality assurance assessments., • Administer Building Performance Institute (BPI) certification exams and ensure adherence to all guidelines., • Develop and revise training curriculum and materials, including current regulations, standards, and field guidance., • Provide technical assistance to weatherization network clients and other stakeholders on energy efficiency and home performance topics., • Research industry best practices to ensure training programs are current and relevant., • Foster relationships with other academic programs, industry leaders, and employers to enhance training programs and student placement., • Adhere to all safety standards and industry practices during training sessions and in the use of equipment., • Proven experience as a Building Science instructor or trainer, ideally with a focus on weatherization and energy efficiency programs., • Deep understanding of building science principles, energy auditing techniques, and weatherization materials and installation methods., • Familiarity with relevant regulations, codes, policies, and statutes governing weatherization and energy efficiency., • Possession and maintenance of Building Performance Institute (BPI) certifications (e.g., Building Analyst, Envelope Professional)., • Excellent communication (written and verbal), presentation, and interpersonal skills., • Strong organizational and time management skills, with the ability to manage multiple projects., • Ability to work independently and as part of a team., • Proficient in the use of various diagnostic equipment and energy modeling software., • Strong attention to detail and problem-solving skills, • Must be culturally sensitive and respectful of diverse backgrounds, self-motivated and able to handle sensitive client information confidentially., • Proficiency in MS Office (MS Excel and MS PowerPoint, etc.)EDUCATION, • High school diploma or equivalent required; advanced education or certifications in building science, construction, or related fields preferred., • Advanced-level professional competency in written and spoken English language is required., • Authorization to work in the United States is mandatory BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact HR Benefits.

Job Description Company Overview At Kids First, we’re on a mission to create a world where every child can thrive and reach their full potential. We provide high quality Applied Behavior Analysis (ABA), Speech, Occupational, and Mental Health therapies to our clients. Join our team as a Behavior Analyst and be a part of shaping a brighter future for children. Kids First provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Purpose of Position As a Registered Behavioral Technician, you will engage directly with clients in a home-based environment, adhering to treatment plans established by the BCBA Supervisor. Your responsibilities will include, but not limited to, creating program materials, executing treatment procedures, fostering transparent communication with supervisors, accurately collecting and managing data, and engaging in continuous training and assessments. Additionally, you will support parent training and clinical evaluations, promoting ethical conduct and compliance with Kids First’s policies. Responsibilities • Work 1:1 with clients in the home-based and clinic-based setting., • Consistently follow and implement treatment plans set up by the BCBA Supervisor and prepare program materials; treatment protocols that include a wide variety of domains such as toilet training, communication, social, and adaptive living skills., • Maintain open communication with the BCBA Supervisor to review program goals and procedures for each client., • Collect and maintain accurate data and notes utilizing data collection software., • Review and implement consultation/supervision note recommendations., • Participate in ongoing training, evaluations, and meetings, as required by Kids First., • Assist with parent training and clinical assessments, as needed., • Communicate appropriately and effectively with colleagues and families, as needed., • Track supervision hours and annually renew the RBT certification as mandated by the regulatory body to maintain the certification., • Work ethically and with integrity while following the BACB Ethical Code., • Understand and adhere to HIPAA policies as well as Kids First’s policies and procedures., • Adhere to time and attendance policies and maintain a record, in good standing, of regular and reliable attendance and punctuality, to provide quality and consistent patient care. Reliable transportation and timely arrival to session is a requirement for this role., • Perform other duties as assigned., • High School Diploma or GED Equivalent, • Registered Behavior Technician; Or willing to obtain within 3 weeks of start date - Required, • Technical Proficiencies: Microsoft Office 365 (Word, Excel, Power Point, etc.), Adobe PDF, Google Suite, data collection and analytical reporting - Required, • 3-4 years of experience conducting 1:1 work with clients In-school/in-home experience addressing and navigating challenging behaviors - Required, • 3-4 years of experience working with children/adults (between ages 3-18) - Required, • 3-4 years of experience in Case management and behavioral plans - Required, • 3-4 years of knowledge of direct, professional ABA experience - Required, • CentralReach ABA Software experience - A plus!, • Obtain knowledge of addressing challenging behaviors or stereotypes of children/adults with Autism - Required, • Physical Requirement: Exerting up to 50 pounds of force, and lifting as needed, including but not limited to climbing up flights of stairs, and other tasks as needed., • Excellent communication skills, both written and verbal, with the ability to collaborate effectively with team members, parents, and other professionals when necessary. Obtains the ability to work independently, manage multiple priorities, and meet deadlines. Why Choose Kids First? • Flexible Hybrid Approach: Kids First is among the group of ABA companies at the forefront of using telehealth to deliver ABA services. As a BCBA, you will have the opportunity to provide remote supervision, parent training sessions, and create treatment plans, all from the comfort of your own home., • Make a Lasting Impact: At Kids First, we pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistency., • Supportive Work Environment: Kids First fosters a collaborative work environment. You will have the opportunity to work closely with a team of dedicated Clinicians who share your passion. Our BCBAs receive virtual support sessions where we prioritize knowledge sharing, collaboration, and continuous support as you grow within our team., • Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. As a member of our team, you will have opportunities to expand your role as our business continues to grow! Znj5OYLZ45

Job Description Fall internship - Prospect Rock Academy Position Overview A fall intern for Prospect Rock Academy acts as a liaison between the academy and the student community on their university campus. They are responsible for promoting our investment banking educational platform, building brand awareness, and engaging students interested in breaking into investment banking. This involves spreading information about our online courses, one-on-one coaching services, recruiting resources, and current job market insights. Key Responsibilities Promote Prospect Rock Academy • Increase brand awareness and exposure for Prospect Rock Academy on campus, utilizing both online and offline strategies, • Share information about our investment banking courses, coaching programs, and comprehensive newsletter with fellow students, faculty, and relevant student groups (finance clubs, investment societies, pre-professional organizations), • Utilize social media, email, and in-person interactions to publicize our educational offerings and career resources, • Build a network of students interested in investment banking careers on campus, • Act as a primary point of contact for students with questions about breaking into investment banking, • Provide valuable information and guidance to students interested in investment banking recruiting, technical skills development, and career preparation, • Answer student inquiries about our online courses, one-on-one coaching services, and newsletter content, • Help organize and host workshops, seminars, and information sessions about investment banking careers and recruiting on campus, • Participate actively in Prospect Rock Academy events and assist with logistics, • Assist in recruiting events for our courses and coaching programs, attending finance club meetings, and hosting informal networking sessions, • Collect feedback from students about their investment banking career interests and challenges, • Provide insights to the Prospect Rock Academy team about student needs, recruiting trends on campus, and competitive landscape, • Enrolled as a student, • Strong interest in investment banking and finance careers, • Excellent communication and interpersonal skills, • Ability to work independently and as part of a team, • Strong organizational skills and the ability to manage multiple tasks, • Comfortable with social media and digital marketing tools, • A positive attitude and willingness to represent Prospect Rock Academy enthusiastically, • Preferred: Active member of finance club, investment society, or pre-professional organization, • Free access to exclusive Prospect Rock Academy content, courses, and coaching resources, • Direct mentorship and networking opportunities with Prospect Rock Partners recruiting team and alumni, • Deepen your knowledge of the investment banking industry and recruiting process, • Build a national network of investment banking professionals, • Become a thought leader in investment banking career preparation on campus, • Develop organizational, communication, and leadership skills, • Enhance your resume with relevant experience for investment banking Prospect Rock Partners is our executive search and career services division - a leading global financial search firm established in 2023. Founded by former Investment Bankers, Buy-side, and Financial Recruiting executives, Prospect Rock Partners specializes in lateral recruitment for experienced professionals (candidates with 1+ years M&A experience) in investment banking, private equity, and corporate development. The firm focuses on senior analyst through Managing Director level placements. Together, Prospect Rock Academy and Prospect Rock Partners provide a comprehensive career ecosystem - from entry-level education and training through executive-level placement and career advancement. As a Campus Ambassador, you'll be representing both the educational platform that helps students break into the industry and the executive search firm that supports their long-term career progression.

Job DescriptionDescription: Founded in 2005, ASun Star provides services to individuals (adolescent, adult) and families within the home, school, and community. We utilize a strength-based approach and are dedicated to helping our families succeed within their respective community. We strive to help each individual to be “their biggest star” by striving towards their fullest potential and accomplishing goals that they have identified. We specialize in working with at-risk families and individuals diagnosed with autism spectrum disorder. What is the Role of a Registered Behavior Technician? As a Per-Diem Registered Behavior Technician/ABA Therapist (RBT), you are using ABA Therapy to transform the lives of children (2 to 9 years of age), who are diagnosed with Autism Spectrum Disorder (ASD) and other development and language delays, while building a fun and creative culture. Our one-on-one approach is focused on natural play to teach foundational skills our kids can build on and every child’s success is unique! We continually challenge ourselves to do anything it takes to enable our kids to reach their potential on their terms. What Can We Offer You as a Registered Behavior Technician? Comprehensive Benefits: Offered for full-time employees. This includes: generous PTO, Holiday Pay, 401k, Health, Dental and Vision Insurance. Competitive Pay: Pay is based on candidate qualifications and experience. Experience outside the field of ABA also qualifies. Same hourly rate with or without a client! Be a Part of a Great Team: You’ll be part of a passionate, empathetic, and supportive team. We host optional engagement events throughout the year such as Spirit Weeks, Pajama Days, Trivia Nights, Monthly Wellness Competitions and more! What Will You Do as a Registered Behavior Technician? • Conduct 1:1 therapy with clients, • Follow the prescribed skill acquisition and behavior support plan, • Collect and record data, • Write therapy note for each session using an electronic medical records system, • Communicate with parents and caregivers regarding the client’s progress as instructed by the child’s assigned Board Certified Behavior Analyst (BCBA), • Assist the BCBA in preparing and organizing client materials as instructed, • Maintain a clean, safe, and organized work and therapy environment, • Maintain client safety and confidentiality, • Maintain and acquire functional and technical knowledge by attending required trainings, • Become a Registered Behavior Technician (RBT) and follow the guidelines set forth by the Behavior Analyst Certification Board (BACB), • Must be able to lift and carry clients who are least 30 pounds, • Must be willing and able to restrain/hold/transport and utilize quick body movements as indicated in the Behavior Support Plan in the course of working with children with challenging behavior, • Must be able to assume and maintain a variety of postures including kneeling, squatting, crouching, crawling, sitting, standing, bending, for extended periods of time, • Must be able to walk and run to chase clients and maintain a three-foot distance at all times, • Must be able to sit on the floor or stand for extended periods of time, • Must be able to attend to basic needs such as feeding, diapering, toileting, and dressing, • Must have manual dexterity to perform specific computer and electronic device functions for data collection and session documentation, • Must have visual acuity to read and comprehend written communication though computer, electronic devices, and paper means, • Must be able to take written data and transfer to electronic files or data base systems, • Must be able to maintain prolonged periods of working on a computer while sitting at a desk or on the floor, • Must be able to assemble, clean and maintain therapy space including toys and furniture, • At least one year of experience providing Applied Behavior Analysis Desired Qualifications: • Must hold minimum of a high school diploma or GED, • Strong verbal and written communication skills, • Effective time management and the ability to manage multiple tasks at once, • Detail oriented, • Be flexible and adaptable to meet the needs of the team and clients, • Ability to act with integrity, professionalism ASun Star values diversity in the workplace. We provide equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, ASun Star is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information, or any other status protected by law. As an equal opportunity employer, ASun Star does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation as a candidate for employment, please inform a member of the Talent Acquisition team.

Job Description Akkodis is seeking Project Manager for a Contract job with a client in Jersey City, NJ(Hybrid). You will be responsible for managing work streams and collaborating with both business and technology stakeholders to solve complex Market Risk technology problems. Rate Range: $68/hour to $73/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Project Manager job responsibilities include: * Leading work streams and collaborating with business and technology stakeholders to address Market Risk Exposure Management challenges. * Proposing technology solutions, facilitating agreement among stakeholders, and managing cost estimation and budget approval processes. * Developing prototypes using Python, SQL, Excel/VBA, and providing data analysis leveraging Big Data platforms like Apache Hadoop. * Managing project life cycles using Agile methodologies, including documentation, development of Epics and Stories, and overseeing UAT activities and releases. * Coordinating with teams to ensure timely resolution of defects, demonstrating new functionalities, and adhering to risk mitigation plans. * Driving process improvement and policy development initiatives impacting market risk technology, ensuring compliance with regulatory requirements. Desired Qualifications: * A degree in Computer Engineering, Finance, or a related field. * At least 5-7 years of experience in project management, specifically within Market Risk or Financial Services. * Strong financial markets product knowledge and understanding of the regulatory landscape. * Proficiency in technical skills such as SQL, Excel, VBA, and Python with experience in Agile methodologies. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at . Pay Details: $68.00 to $73.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Eight (8) or more years of experience as a business analyst, project coordinator, project manager, business manager, technical writer, technical support, or systems analyst, required. The Senior Manager coordinates with the tax practice, DT&I, and National IT to create and implement technology tools

The Senior Credit Analyst will perform complex technical analyses and financial modeling for the unit and senior staff, including the Deputy Commissioners of Policy & Strategy and Development. The Senior Credit Analyst will work collaboratively within the team and with staff from other HPD Offices,

Principal Insights Analyst, LMS Customer Insights. LinkedIn Marketing Solutions (LMS) Customer Insights team is seeking a dynamic, visionary Principal Insights Analyst with a strong technical background and proven expertise in marketing analytics and measurement innovation to join our global team wh

The Business Analyst role is responsible for supporting Business Intelligence and Reporting initiatives.

As an IT Systems Analyst you'll be the go-to person for handling in-depth technical problems, whether it's infrastructure, security, or advanced user support for both Windows and Mac devices. The IT Systems Analyst is expected to:. At Penta, our IT team is the backbone of our digital ecosystem archi

Mizuho is seeking a senior professional to act as a key team member in supporting initiatives to improve the ongoing operation of the data management program such as policies, standards and execution related to data quality monitoring, data attestation, reporting, and issue remediation to promote co

We are seeking an organized PMO Analyst with exceptional communication and authoring skills who can independently manage an aggressive workload across technical and business areas of the Fund. Project Management Office Analyst. The Project Management Office (PMO) also serves the agency's operational

Analyst, Experimentation Platform (Product Management). You'll combine technical and product skills to translate user needs into platform capabilities, build scalable education programs, and maintain the highest standards of platform trust. Proactively monitor platform health, investigate anomalies,

Reporting to the Director of Emerging Technologies, the Emerging Technologies Analyst has a passion for products and technology and the ability to research and synthesize information effectively and quickly. They will serve as a technical analyst for all new and emerging technologies, events, worksh

Work closely with claims data analysts and business stakeholders to gather insights, refine requirements, and ensure alignment of business needs with technical delivery. We are seeking a Claims Business Analyst to join our Business Technology Services (BTS) division, focusing on supporting claims op

In the role as Technical Accounting Led Analyst you will:. Support the US Assistant Controller and Director of Technical and Complex Accounting in the assessment of any ad-hoc technical or complex accounting analyses. This position has a career path which provides for advancement opportunities withi

We are looking for an experienced data analyst with knowledge of internal controls, risk, and data pipeline architecture, and experience improving data quality across our organization. In this hybrid role, you'll collaborate with business, audit, and technical teams to embed a data-driven perspectiv

Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks. The Business Analyst will be responsible for management of complex multi-disciplined CRM consulting projects. Candidate will be responsible

The Technical Business Analyst Manager is a management-level position in the ISG Olympus Data Fabric & Data Strategy team. The Technical Business Analyst Manager is responsible for key areas across Olympus Markets Technology such as Consent Order, Data Operating Model, Data Strategy and Controls to

Our engineers built software to automate 80%+ of analyst work with AI, so our in-house bankers can focus where it counts - on earning owners trust and closing deals. As a Staff Software Engineer, you'll be a technical lead on projects to build OffDeals AI-native platform, used by our in-house invest

Lead Technical Business Analyst.

NYC hybrid 3 days onsite in a week.In this role, you will be responsible for a variety of functions within the project implementation process including business analyst, project management, and technical resource/implementer.You should be familiar with developing engineering standards, workflow, pro

Job Description Job Title: IT Support Analyst Organization: BrandEd Department: Global IT Reports to: Director of IT Service Management Position Purpose The IT Support Analyst will be part of the Global IT Service Management team, responsible for delivering quality IT support to all students, faculty, and staff across BrandEd. As a member of the team, they will be responsible for the maintenance and support of all IT systems, telephone systems, and Audio/Visual equipment throughout the New York campus. Essential Duties and Responsibilities Specific duties and responsibilities include the following, but the individual will also be expected to perform all the duties necessary which are customarily performed by a person holding this position. Other duties may be assigned. The IT Support Analyst will answer, evaluate, prioritize, and resolve incoming telephone, voicemail, e-mail, in-person, and Service Desk System requests for assistance from end users in the organization. This includes troubleshooting and resolving issues related to standard enterprise software applications and various custom web applications, desktop hardware, and network edge infrastructure components. In addition to the tasks and activities listed below this person will be expected to assist with various IT projects as directed. End-User Support Provide technical support for the organization; diagnose technical problems; research, identify and document appropriate solutions; organize and prioritize technical support cases and follow-up on outstanding cases until resolved. Infrastructure Support Provide technical support for LAN and WIFI devices. Analyse, troubleshoot, evaluate, and resolve computer network problems. Performing file backups on the network. Participate in scheduled maintenance windows. Support Case Management Maintain and track all support issues and calls within the Support management system; maintain contact and follows-up with employees to ensure quality level of support; interact with users in non-technical, clear terms; adhere to and enforce organization policies, rules, and regulations relating to technology use. User Account/Password Maintenance Creates, maintain, and coordinate user account information and passwords for various IT systems. Assist with setup of new user accounts/email in a Microsoft Windows Active Directory/Office 365 environment. Maintain student and alumni email address and distribution lists. Device Support Provide support and assistance for the relocation, installation, and setup of computers, end-user unified communications systems, Teams telephones, Mobile Devices and various peripheral equipment including classroom audio/video equipment. Perform diagnostics on computers, software applications, and related equipment. Provision, reimage, and test new and reallocated computers, laptops, and other equipment as directed. Student support Provide support to BrandEd students - assistance with, access to and use of all school systems. CIG user support Provide support to CIG staff and prioritize accordingly. Flexible working Expectation to support after hours and weekend events as required. Multi-site support including local travel and the ability to respond at short notice. Vendor management Coordinate with various vendors to maintain working environment. Order new equipment as needed. Knowledge and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A thorough understanding and knowledge of commonly used concepts, practices, and procedures within the IT field. A thorough understanding of and professional experience troubleshooting Web Applications and Technology. Thorough knowledge of both PC and MAC Hardware/Software configuration. Advanced Knowledge of Microsoft Office 365, Adobe Suite, and other standard business productivity software suites. Basic knowledge of Windows Server 2012 and above. Knowledge of working in PowerShell Knowledge of audio-visual systems (projectors, sound systems) is required. Knowledge of academic environments is strongly desired. Ability to install and configure Windows 10 and MAC OSX workstations and software packages. Ability to troubleshoot LAN clients. Strong interpersonal skills. Strong organizational and problem-solving skills. Demonstrate professionalism and diplomacy in interpersonal relationships. Support and embrace diversity and inclusiveness. Regular weekday (Monday-Friday) attendance/availability is required during core business hours. Ability to work weekends and after hours. Ability to manage multiple priorities and projects. Ability to be present in the office, as requested. Ability to travel between offices locally and nationally. Ability to work independently and as part of a team. Ability to proceed with objectives under limited supervision. Education, Work Experience and/or Licensure US Citizenship or Permanent Residence Status required. 4-year college Degree in Computer Science/Related field preferred or equivalent job experience At least 2 years of experience in IT Support required. Experience with SharePoint/Teams or Other similar content management/collaboration platform. Experience providing top quality cross platform end-user support and training. Experience using TeamDynamix or similar service desk/support management system. At least one Microsoft (MCP), Apple, or other industry standard certification in a Windows/Mac operating system is desirable. Language Skills Excellent verbal and written communication skills Excellent command of the English language Physical Demands The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit, stand, walk, travel up and down stairs, crouch, climb ladder, stoop, and reach. Ability to lift up to 25lbs. Work Environment The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of the job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Basic office environment Classroom/academic environment Online learning environment Ability to adapt to new campuses and their infrastructure. The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. BrandEd reserves the right to modify this job description in its sole discretion. BrandEd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At least 3-5 years of experience as a business analyst, QA/testing analyst or an analyst in a similar capacity. Service Desk Operations is seeking an Assistant Director / Business Analyst. Collaborate alongside business and technical analysts, project managers, consultants, and system integrator tea

Job DescriptionJob Title: Technology Support Specialist / Helpdesk Analyst Location: New York City, NY Duration: 12+ Months Contract Role Summary: The Technology Support Specialists role is to provide computer and software-based technical support, systems analysis and administration, and information services in a multi-vendor/multi-solution environment. This role is responsible for supporting all client Offices around the globe. Duties include break/fix requests, network infrastructure, information security, procurement, vendor management, VOIP, AV technology and special projects to improve the efficiency of IIE Team Members. Essential Functions Job Duties: Setup, configure, and maintain PC hardware, software, and peripherals (phones, printers, etc.) in a multi-vendor (PC/Mac/Chrome) environment. Assist engineers with providing third level support, troubleshooting network and enterprise related issues. Research and recommend changes, upgrades, and advancements in technologies that support the Helpdesk and business goals. Develop, prepare, test and deploy workstation OS level images. Support and perform workstation and computer moves when required. Assist with ensuring the security of the corporate environment by managing and monitoring access control and anti-virus across different software and hardware packages. Ensure all support requests are well documented in the IT ticketing system, from the creation of the ticket to the successful resolution. Update, maintain and improve upon the IT knowledge base within the ticketing system. Maintain a daily log of work performed and submit reports and other paperwork as required. Assist with the creation and maintenance of processes and procedures for supporting cloud-based applications and platforms such as Office 365, Okta, Box, 8x8, etc. Coordinates all aspects of daily AV operations and service delivery including scheduling and maintaining operational readiness of the AV equipment. Provide level 2 support for Audio/Visual platforms. Interact professionally with clients exhibiting strong customer service skills. Track assets and inventory that has been distributed to end-users and ensure proper levels of inventory are available. Perform IT Procurement duties to include purchases, PO/Invoice, Vouchers, etc. This involves working directly with vendors, monitoring the status of open purchase orders, and resolving issues regarding PO to invoice discrepancies, returns, and quality issues with vendors. Knowledge, skills and abilities here: CompTIA and/or Microsoft certification required, such as A+, Network+, MCP, etc. Extensive experience with PC support, systems administration, inventory management, service desk and a variety of other software platforms Demonstrated experience with AD, O365, Wi-Fi, VoIP, networking fundamentals, video conferencing fundamentals, A/V (sound), and printing Minimum 5 years experience with multi-vendor (PC/Mac/Chrome) PC hardware, peripherals and mobile devices configuration/deployment/support Strong customer service, analytical, and problem-solving skills with the ability to multi-task Best Regards, Lokesh Vanjarapu Sr. Technical Recruiter | 732-515-7098 LinkedIn: linkedin.com/in/lokesh-vanjarapu-6b4649188

Job Description Are you looking for a position where you can grow technically and professionally? Do you like learning new technologies and helping people resolve computer problems? We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. As part of the team, you will be exposed to a wide variety of cutting-edge technologies, in a fast-paced and fun environment. Position Role • Provide technical support for end-user desktop, • Active Directory Administration including account management, maintenance, • Microsoft 365 advanced administration including E-mail, SharePoint, and Teams, • Provide support for level 1 and 2 ticket escalations, • Provide support for client projects such as Microsoft 365 migrations, VPN rollouts, etc., • Minimum of 3 years of Active Directory, and Microsoft 365 administration, • Strong problem-solving and technical troubleshooting skills, • Superior communication and customer service skills, • Thorough knowledge of Microsoft 365, MS Office Suite, and Windows 10/11, • Mac experience is a plus, • Competitive salary, • Healthcare and dental benefits, • 401K Plan with company match, • Technical training and certification support, • Peer recognition program, • Technical Certification Training and Certification Exam Re-Imbursement, • Great team and work atmosphere

Job DescriptioneSentio provides technology consulting to some of the largest and most technically advanced law firms and legal organizations in the country, and across the UK. We work on highly complex projects, and have a core goal of exceeding their expectations in service, integrity, value, and expertise. Our teams of consultants are among the most experienced thought leaders in their fields, and we’re continuing to build this team of experts. We’re seeking an Senior Legal Technology Integration Specialist who will report to the Director, DMS and Network Information Systems, and be responsible for leveraging their knowledge and integration skills to help our clients implement innovative solutions, drive business insights, and inform strategic decision making. The primary goal will be to collaborate closely with the tech and legal teams of our Am Law 200 clients to design and implement complex solutions to business problems. Every member of the eSentio team is a professional and is expected to proactively manage their own work outcomes and quality, while collaborating across the organization. At eSentio you’ll… • Develop and implement integration solutions for different software platforms in alignment with IT and business objectives., • Leverage your knowledge of the legal industry to design and strategize business processes and solutions that cater to our client's specific needs., • Drive data management initiatives, ensuring optimal data quality, security, and compliance across the organization., • Work closely with our practice areas to identify opportunities for the application of generative AI technologies in our product offerings and operations., • Use SQL, Python, and PowerBI to extract, analyze, and interpret data from various sources to support business decision making., • Collaborate with cross-functional teams to understand business requirements and deliver customized integrations across multiple technologies., • Stay abreast of the latest trends and technologies in the legal tech space, particularly with respect to generative AI and advanced data management., • Develop, maintain, and manage against complex multi resource, multiyear project plans, implementation timelines, and application distribution schedules., • Present at trade shows and CIO Roundtable, author articles and white papers for industry trade publications.We need you to have…, • 5+ years of substantial law firm or legal tech consulting experience., • 5+ years proven experience in a business analyst or practice solutions role within a law firm or legal tech industry., • High proficiency in Python and SQL for data analysis and manipulation., • Solid integration skills with experience in developing and implementing solutions across diverse software platforms., • 3+ years of experience with M365., • 3+ years of experience with PowerBI., • 2+ years of experience with a leading Data Management platform (Snowflake, etc.), • Familiarity with emerging technologies like generative AI and advanced data management strategies., • Deep understanding of the legal industry's needs, challenges, and opportunities., • 7+ years of experience with complex, large-scale implementations and product rollouts is required., • We’re a remote-forward company, and this position can be located in or near any major city in the US., • We provide a competitive compensation plan with a generous bonus program., • We offer health, vision, and dental insurance., • Regular team informational and celebrational check-ins, and semi-annual in person events. Powered by JazzHR jmu8bz7Ssv

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. VP, Spark Developer (Apps Dev Tech Lead Analyst). Provide technical guidance and men

Job Description Brighton Solutions is seeking a Service Desk Level 2 Analyst to deliver high-level technical support to internal teams or external customers. This role is ideal for someone skilled in troubleshooting complex IT issues, resolving incidents, and mentoring junior analysts. You'll act as a key escalation point for problems unresolved by Level 1 support and collaborate closely with other IT professionals to ensure issues are resolved quickly and efficiently. Key Responsibilities * Provide advanced support for desktop, laptop, printer, mobile device, software, and network issues. * Troubleshoot and resolve technical issues or escalate to the appropriate team as needed. * Collaborate with other IT teams and vendors to diagnose and resolve technical problems. * Mentor and support Level 1 Analysts by guiding them through problem-solving and resolution processes. * Ensure thorough documentation and timely resolution of all support tickets. * Conduct follow-ups to verify issue resolution and maintain high customer satisfaction. * Participate in special projects and initiatives as assigned. * Continuously enhance technical knowledge through training, certifications, and self-study. Qualifications Education: * Associate or Bachelors degree in Computer Science, Information Technology, or a related field preferred. Certifications (preferred): * HDI Support Center Analyst (HDI-SCA) * ITIL Foundation * Microsoft 365 Certified: Fundamentals Brighton Solutions is a trusted leader in engineering and technical staffing. We offer a collaborative, growth-oriented environment where your contributions are valued. Join us and help deliver exceptional IT support that drives real business impact. As an employee, you will have access to our benefits including PTO, available medical, dental, life insurance and 401k. This position is initially being offered as a contract role but may develop into a contract to hire full time position.

Job Description Application Support Analyst Investment Technology (Financial Services) • Location: Hybrid NYC Metro or NJ preferred (2-3 days onsite), • Full-time regular employment | US Citizen/Green Card Holders only A leading global investment management firm is seeking a highly motivated Application Support Analyst to join their growing technology team. This group operates in a dynamic, fast-paced environment and is undergoing a significant transformation under new leadership. This role offers an opportunity to support mission-critical applications across investment, operations, and data platforms. Position Overview: You'll be part of a hands-on application support team responsible for ensuring the stability, performance, and integrity of enterprise investment platforms. The right candidate is a strong problem-solver with a passion for technology operations, who thrives in complex, data-driven environments and is excited to contribute to digital transformation initiatives. Key Responsibilities: • Provide day-to-day production support for a suite of investment, operations, and client-facing applications., • Own and manage nightly data processing workflows, including large-volume file transfers from third-party vendors., • Serve as a primary escalation point for system failures (including rotational on-call evenings/weekends)., • Perform root cause analysis and create incident and problem reports for technology and business stakeholders., • Work cross-functionally with development, infrastructure, and vendor teams to drive resolution and improvements., • Monitor, document, and optimize change, incident, and problem management processes., • Build strong internal relationships with business users and technology partners across departments., • 4+ years of experience in Application Support, Site Reliability Engineering (SRE), or similar technical operations roles., • Prior experience supporting financial applications or working within capital markets/asset management firms., • Strong troubleshooting, investigation, and analytical skills., • Familiarity with public cloud platforms, particularly AWS or Azure., • Solid SQL skills and experience querying relational databases (MS SQL preferred)., • Working knowledge of Linux, including ability to write and execute shell commands., • Experience using job scheduling tools (e.g., Autosys, Control-M)., • Familiarity with monitoring tools and designing alerting strategies., • Strong written documentation skills and attention to process detail., • Experience writing scripts or making small code changes (Python, Shell, etc.) for automation or bug fixes., • Proven ability to manage and prioritize multiple production issues in a fast-paced, global setting., • Ability to communicate technical concepts clearly to both technical and non-technical stakeholders., • Prior exposure to ITIL frameworks and working within structured change/incident management systems., • Comfortable operating independently, with strong ownership and follow-through.

Job Description Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to maintain the highest standards in aircraft maintenance! Job Summary: Under direction of the Manager, Digital Transformation, the Digital System Support Analyst will be responsible developing solutions for our Customer Service IT group as well as providing customer support for both internal and external customer digital products and services. The Digital System Support Analyst is a service-oriented, critical thinking individual who is passionate about reacting to customer feedback and providing actionable information to ensure IT and Customer Service are fully integrated on a continuous basis to increase business capability and value, reduce cost and risk, and foster innovation. Principal Duties: DIGITAL PRODUCTS SUPPORT • Track, prioritize and process incoming customer requests for service access and support, • Identify, record, analyze and provide solutions to problems and incidents based on documented known errors, • Work with internal and external project teams to aid in the design, development, deployment and post-delivery support of customer service digital products and services, • Works closely with IT to ensure that during major service disruptions that affect our digital products, services to ensure the impact to users is minimized, • Lead the efforts in the build, test and release of new or upgraded digital services and business systems, • Ensure there is a proper knowledge transfer to enable customers and users to optimize use of services that support their business activities, • Leads testing efforts for new systems and improvements, • Ensure that new or changed services and systems are capable of delivering the agreed utility and scope, • Communicates actionable items and required changes to IT development teams, • Works with Customer Service personnel to identify and understand product enhancement requests, • Manages organization’s expectations effectively, • Responsible for introducing new initiatives to end users, • Suggests areas for improvement in internal processes along with possible solutions, • Leads internal teams/task forces Bachelor’s degree in information technology or 3 years related work experience 2+ years of analyzing data to identify trends and manage data quality 2+ years of experience supporting customer-facing portals, or digital services in aerospace or regulated environment Prior involvement in digital product support or lifecycle management Working knowledge with Microsoft Power Apps (Power Automate, Power BI or CoPilot Studio) Must possess a strong sense of urgency and have the ability to independently manage development projects and customer support tasks simultaneously Highly self-motivated and independent Excellent communication / customer service skills Strong understanding of Microsoft 365 ecosystem (Teams, Outlook, Permissions, User Support) Ability to troubleshoot across multiple platforms and coordinate with internal IT teams when needed Additional Desired Qualifications: Understanding of basic aircraft systems and technical publications Proficiency with Power Automate and SharePoint Development Working knowledge of SAP (User level familiarity and navigation) Proficient with SAP and able to provide support/problem solving Experience with programming (Java / Python...etc.) Fluent in French Working Conditions: Office environment Use of personal computers required Minimal travel may be required Compensation and Benefits The compensation for this position typically falls between $70,000 and $75,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Job Description General Summary We are currently seeking an experienced IT professional to handle desktop support incidents and service requests submitted by users across our organization. As a Service Desk Analyst, you will be responsible for installing and troubleshooting all hardware, software, and network related equipment. Though some work may be done remotely, there is a heavy emphasis on deskside and onsite support as issues assigned are escalated from our Level 1 call center. Essential Job Functions/Responsibilities: • Customer Satisfaction: Maintain high level of customer service by receiving and handling all tangible issues in a courteous professional manner., • Incident and Service Management: Handle assigned Service Desk incidents or service requests. Escalate and collaborate with our other internal IT groups such as Network, Infrastructure, and Applications accordingly., • Asset Management: Maintain inventory of computer equipment during the process flow of new hire, transfer or termination requests., • Knowledge Management: Actively participate in the development and documentation of the technical and public Knowledgebase and Training. Qualifications: • Bachelor’s degree in computer science or information systems., • 3-5 years minimum experience in a related IT position (Service Desk/Deskside Support, Systems Administrator, etc.), • Excellent customer service skills and ability to maintain a high level of customer satisfaction, • Outstanding verbal and written communication skills, • Strong knowledge of Windows operating system, • Strong knowledge in Microsoft Office 365 applications, • Strong knowledge in mobile platforms (Android and Apple iOS), • Knowledge of network hardware and concepts (switches, routers, TCP/IP, DNS, WAN, LAN, SMTP, SMB, VOIP), • Experience with Azure, Active Directory, Exchange, and Teams, • Experience using any kind of incident management systems (ServiceNow (preferred), BMC Footprints/Remedyforce, HEAT), • Experience with Citrix Workspace and supporting thin clients in a Citrix environment, • Familiarization with PC imaging and deployment processes (Image, Inventory, Deploy, User Orientation), • Experience working in a corporate environment including supporting C-level executives, • Experience managing or taking team lead on IT related projects, • Maintain a clean, neat, and organized environment in our offices, • Must be self-motivated and reliable

JD This is a BA/Systems Analyst role, but the person needs to be very hands on technical.