Technical support specialist jobs in Atlanta, Georgia - Page 2Create job alerts

Customer Service / Remote] - Anywhere in U.Medical, Dental, and Vision / PTO / 401k Match - As a Device Support Specialist at Modivcare, you will: Troubleshoot and resolve technical issues for customers using Modivcare devices; Provide excellent customer service by assisting with inquiries and conce

Job DescriptionSalary: $20 / Hour Position:Support and Resolution Specialist Organization:Help Desk Support & Resolution Classification: Non-Exempt Reports to:Manager HelpDesk Support and Resolution Summary:Vatic Outsourcing, agrowing boutique telecommunications consulting firm, is seeking a Support and Resolution Specialist to work with our clients and internal staff. This position will be responsible for but not limited to: order processing, pricing requests, general account management and client interface to include follow up and, when required, escalation of issues. This position will rely in part on the use of various web-based tools and databases to satisfy customer requests. We specialize in the support of medium to large-sized enterprise business clients so you will interact with corporate professionals up to and including VP and C-level staff. This position can provide a long-term growth opportunity for the right person who is looking to get involved with and understand multiple facets of the telecom industry. Preferred Skills: • Ability to communicate effectively (verbal, written, email) with customers, peers, direct and senior management, • Ability to diagnose, articulate, and provide solutions for clients technical issues, • General customer service experience Supervisory Responsibility:While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and management organizations and will need to take various leadership roles, internally and externally. Work Environment:This position operates in a professional office environment with some remote flexibility. Position Type: This position will start as part-time working up to 29 hours with the goal to move to full-time once trained in the role for 3-6 months.Must be willing to work varying schedules including some evenings and weekends. Training would be Monday - Thursday 9:00am - 4:00pm. Education and Experience: • College Degree Preferred Additional Eligibility Qualifications • Work Authorization/Security Clearance (if applicable), • Job contingent upon a background check EEO Statement:It is our policy to provide equal employment opportunity to all individuals. We are committed to a diverse workforce. We value all employees talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. Vatics policy is to provide equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, known mental and physical disabilities, or veteran status. Federal and state laws require this, and we believe equal employment opportunity is simply good business practice. Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description EDI/B2B Integration Specialist Summary: This role is responsible for ensuring the reliable operation of the company’s EDI/B2B platforms, including the design, implementation, and maintenance of business processes, data maps, and system integrations. The position focuses on keeping electronic data exchange running smoothly between the organization, its trading partners, and internal applications. Key Responsibilities: • Develop, configure, and maintain EDI/B2B processes and workflows., • Design, build, and update EDI/B2B maps to support trading partner and internal requirements., • Deploy tested solutions into production environments., • Maintain development, testing, and production environments to ensure stability., • Optimize EDI/B2B tools for performance and reliability., • Monitor, troubleshoot, and resolve EDI/B2B process issues., • Create and maintain system and process documentation., • Safeguard the accuracy and integrity of transmitted data., • Recommend process improvements and automation opportunities., • Collaborate with other business units and technical teams as needed., • Provide problem resolution for EDI/B2B-related incidents., • Participate in testing and implementation of new maps, processes, and applications., • Support reporting and data analysis requirements., • Communicate with trading partners to resolve EDI/B2B issues., • Work with application owners to address integration challenges., • Strong verbal and written communication skills., • Advanced computer skills, including Unix/Linux commands, scripting, Microsoft Office Suite, and tools such as Project or Visio., • Expert-level understanding of EDI and B2B standards (XML, X12, AS2, FTP/SFTP, HTTP, TCP/IP, encryption, and security protocols)., • Hands-on experience with business process mapping, BPEL, and related technologies., • Ability to interpret technical documentation and apply solutions to business problems., • Creative problem-solving ability under pressure., • Willingness to participate in a rotating on-call schedule., • Ability to travel occasionally if required., • Proficiency in Unix-based platforms and Oracle-based applications., • Bachelor’s degree in a technical field (preferred)., • Minimum of 4 years of experience in EDI and/or B2B integration., • At least 2 years of experience with IBM Sterling B2B Integrator (or equivalent)., • Proven experience working with large trading partners., • Continuous Learner: Adapts quickly to new situations and technologies; open to change; analyzes outcomes to improve processes., • Customer-Focused: Committed to meeting expectations of both internal and external stakeholders., • Decision Quality: Makes effective, timely decisions using sound judgment and analysis., • Prioritization: Capable of managing multiple priorities and aligning work with business needs., • Ability to read, analyze, and interpret technical procedures, professional journals, and business regulations., • Skilled at writing reports, documentation, and business correspondence., • Strong presentation skills with the ability to explain solutions to stakeholders., • Competence in applied mathematics and logical problem-solving., • Typical office environment with moderate noise levels., • Primarily sedentary role requiring regular use of hands, arms, and voice for communication., • Occasional walking and lifting up to 10 pounds., • Visual acuity requirements include close, distance, peripheral vision, and focus adjustment.

Job Description Join the Keystone Community We are changing the world, one world at a time, by providing various asset management and operations-oriented technical services such as building maintenance, preventive maintenance, project management, construction management, energy management, repairs, and troubleshooting of facility assets. Position SummaryThe Health and Safety Specialist play a critical role in ensuring a safe, healthy, and compliant work environment at Keystone Management, LLC. This position is responsible for developing, implementing, and maintaining safety programs, conducting risk assessments, overseeing emergency response plans, investigating incidents, and ensuring regulatory compliance with OSHA, EPA, and other applicable standards. The Health and Safety Specialist fosters a culture of safety awareness and continuous improvement across all departments. Essential Job Duties and Responsibilities Risk Assessment and Hazard Identification • Conduct regular safety inspections, audits, and hazard assessments of workplaces., • Identify and mitigate risks associated with machinery, chemicals, and environmental hazards., • Collaborate with operational teams to ensure a safe work environment and reduce employee exposure to hazards., • Perform internal audits and lead safety meetings to track progress and promote continuous improvement.Safety Program Development and Implementation, • Develop and maintain comprehensive safety programs and policies in compliance with federal, state, and local regulations (OSHA, EPA, etc.)., • Conduct safety training sessions and awareness campaigns to educate employees on safety risks and best practices., • Ensure ongoing compliance through training initiatives and regular safety reviews., • Collaborate with leadership and external safety experts to cultivate a safety-conscious culture.Incident Investigation and Reporting, • Investigate safety incidents, accidents, and near misses., • Determine root causes and develop corrective actions to prevent recurrence., • Prepare detailed incident reports, document violations, and track corrective actions.Safety Training and Education, • Lead safety workshops covering emergency procedures, PPE usage, and safe work practices., • Track employee certifications and ensure timely renewals and compliance with training requirements.PPE Oversight and Emergency Response Planning, • Monitor availability, condition, and proper use of personal protective equipment (PPE)., • Develop and regularly update emergency response and evacuation plans., • Organize emergency drills and training sessions to ensure readiness.Knowledge, Skills, and Education, • Bachelor’s degree in Occupational Safety, Environmental Health, or related field., • Proven experience with health, safety, and environmental regulations at federal, state, and local levels., • OSHA 10-hour certification or equivalent safety training., • First Aid/CPR certification (First Responder training is a plus)., • Strong working knowledge of safety programs, training techniques, and hazard management., • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)., • Strong verbal and written communication skills, including report and procedure writing., • Ability to work flexible hours, including on-call shifts when needed., • Ability to travel up to 25%-30% of the time., • Note: Candidates selected for contingent offers must pass background checks, drug screens, and motor vehicle record checks.Supervisory Responsibilities/Level of Supervision, • This position may lead safety initiatives but does not have direct supervisory responsibility over staff.Attributes for Success, • Ability to establish and maintain effective working relationships across all levels of the organization., • Demonstrates the highest level of professionalism and ethics., • Strong commitment to continuous improvement and professional growth., • Ability to take ownership, prioritize tasks, manage workload independently, and deliver quality results., • Ability to stand, walk, sit, and move for long periods., • Ability to walk long distances within facilities or outdoor areas., • Ability to operate office equipment, computers, and safety tools., • Correctable vision and hearing., • Ability to lift, drag, carry, and push equipment and supplies up to 50 lbs., • Ability to work in high-pressure and emergency situations., • Health, dental, and vision insurance, • 401(k) with company matching, • Life insurance, • Paid time off + your birthday off, • Employee assistance program E-Verify Company Information Keystone Management, LLC participates in the Federal Government’s E-Verify Program. This internet-based system allows businesses to determine the eligibility of employees to work in the United States. Powered by JazzHR nkMPUzvbv2

Job Description As a Technical Product Specialist, you’ll become the technical bridge between our customers and development teams. Working with our technical support function, you’ll develop deep product knowledge to help customers deploy and troubleshoot our products across diverse environments (cloud, on-premise, CI/CD pipelines). You’ll gain valuable insights into our growing customer base and use that knowledge to inform best practices and influence future product roadmaps. If you enjoy diving into complex technical issues and collaborating with cross-functional teams to deliver an outstanding customer experience, this role is for you! Requirements About You • You’re a tech-savvy problem solver who thrives on helping customers deploy and optimize software in various environments., • You have a foundation in technical support, ideally with cloud solutions exposure and a grasp of DevSecOps principles., • You communicate complex ideas clearly, both to technical and non-technical stakeholders., • You collaborate seamlessly with developers, product managers, customer success, and sales teams., • You’re empathetic, customer-focused, and motivated by continuous improvement.Additional Attributes, • Customer-centric mindset: You go the extra mile to ensure customers feel supported and empowered., • Growth mindset & resourcefulness: You constantly seek to learn new technologies and refine your skills., • Analytical problem-solving: You methodically investigate customer issues, replicate bugs, and diagnose problems.Essential Skills, • Technical support & troubleshooting: Proven experience diagnosing and resolving complex software issues., • Cloud solutions proficiency: Hands-on familiarity with major cloud platforms (AWS, Azure, GCP) and cloud deployment best practices., • DevSecOps understanding: Working knowledge of CI/CD pipelines, automation, and security best practices., • Customer service & communication: Excellent verbal and written communication skills for diverse audiences., • Collaboration & teamwork: Experience partnering with development, product, and customer-facing teams., • Product knowledge development: Ability to quickly learn new products/technologies and adapt them to customer contexts.Desirable Skills, • Experience with DevOps tools: Jenkins, Docker, Kubernetes, and related technologies., • Training & client enablement: Ability to deliver product training and enablement sessions., • Networking & infrastructure management: Understanding of TCP/IP, DNS, load balancing, firewalls, and cloud/on-premise infrastructure., • Systems performance & security management: Experience monitoring server health, troubleshooting networking issues, and system hardening practices.Key Responsibilities, • Hands-on deployment support: Assist customers in setting up our products in cloud, on-premise, and CI/CD pipeline environments., • Customer enablement: Provide training and guidance to optimize product usage, enhance satisfaction, and reduce churn., • Technical expertise: Develop a deep understanding of product features, delivering insights to meet customer requirements., • Cross-functional collaboration: Work with software developers to understand product capabilities and share real-world usage insights., • Bug investigation: Reproduce and diagnose reported issues to identify root causes and work with development on fixes. Based on individual skills and contributions, we believe in compensating people fairly, above normal market levels. In addition to a generous base salary, we offer share options and a comprehensive benefits package. Discover more details here:

Job Description Job SummaryThe Electrophysiology (EP) Technician is responsible for assisting physicians during electrophysiology studies, ablations, pacemaker/ICD implants, and other cardiac procedures. This role ensures proper setup, operation, and maintenance of specialized EP lab equipment and provides critical intra-procedural support to ensure patient safety and procedural efficiency. Key Responsibilities • Assist physicians during electrophysiology procedures, including diagnostic and interventional studies., • Operate EP lab equipment such as mapping systems, stimulators, and recording systems., • Prepare and maintain sterile fields, ensuring all required instruments and equipment are available and functioning., • Monitor patient vitals and document procedural details accurately in real time., • Calibrate and troubleshoot EP equipment to ensure optimal performance., • Coordinate with nursing and technical staff to ensure procedural readiness and patient comfort., • Maintain accurate logs of procedures, equipment usage, and inventory., • High school diploma or equivalent., • Minimum of 1–2 years of experience in an electrophysiology or cardiac catheterization lab., • Strong understanding of cardiac anatomy, electrophysiology procedures, and medical terminology., • Proficient in operating EP systems and other related technologies., • Excellent communication and critical-thinking skills., • Associate or bachelor's degree in a health-related field., • Prior experience in an EP Lab or similar environment with advanced responsibilities., • Basic Life Support (BLS) certification – required, • Advanced Cardiovascular Life Support (ACLS) certification – preferred, • RCES (Registered Cardiac Electrophysiology Specialist) certification – preferred Education: High School Certification: Advanced Cardiovascular Life Support , Basic Life Support Company DescriptionCompunnel Software Group, Inc., the parent organization of Compunnel Healthcare has expanded its staffing services within the blooming healthcare industry. Born from company’s 35+ years of experience in Compunnel Healthcare provides customized, cost-effective solutions to your healthcare organization’s multiple staffing needs.Compunnel Software Group, Inc., the parent organization of Compunnel Healthcare has expanded its staffing services within the blooming healthcare industry. Born from company’s 35+ years of experience in Compunnel Healthcare provides customized, cost-effective solutions to your healthcare organization’s multiple staffing needs.

Job Description The following is intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Job Summary: The Regulatory Affairs Specialist is responsible for supporting Regulatory activities which lead to, and maintain, regulatory compliance and approval for TriMed products globally. Supervisory Responsibilities: None. Duties/Responsibilities: • Perform gap analyses between new/revised regulations and standards and the TriMed Quality Management System (QMS)., • Review and assess published literature, preclinical data, clinical investigation results, field performance data and other relevant post-market surveillance data in order to evaluate device safety and performance., • Compile Clinical Evaluation Plans and Reports., • Assess reportability of changes to: labeling, design, materials, manufacturing process, sterilization or packaging., • Working with other departments, gather data for completing Post-Market Surveillance Reports, Periodic Safety Update Reports, Critical Analysis Reports, Summary of Safety and Performance Reports, etc., • Compile needed post-market reports., • Facilitate the completion of actions identified as a result of post-market reports., • Compile necessary documentation for the creation of technical files. Maintain technical files., • Assist with writing submission documents for regulatory agencies (FDA, Health Canada, etc.) and Notified Bodies., • Develop responses to questions or deficiency letters from regulatory agencies and notified bodies., • Use technical/clinical writing skills to clearly describe technical information for third party reviewers., • Perform submissions using the regulatory agency’s electronic submission process, if applicable (ESG, EUDAMED, etc.)., • Maintain registrations, certifications, and/or licenses, as applicable., • Assist new product development teams to provide regulatory support to the project, • Develop positive working relationships with other departments., • Actively participate in third party audits of TriMed. Required Skills/Abilities: • Experience with US and international regulations, and regulatory submissions preferred., • Experience in writing/maintaining CE Technical Files preferred, • Experience in international medical device licensing preferred, • Excellent written and verbal communication skills, analytical skills and sound interpersonal skills, • Strong attention to detail and pride in accuracy, • Excellent proficiency in Microsoft Office (Word, Excel, Outlook, Power point), • Exceptional organizing and prioritizing skills, • Ability to manage and track progress of project deliverables in order to meet deadlines and budgets, • Ability to influence people and functions, • A team player with positive can-do attitude, • A self-motivated and energetic person with an ability to work well under pressure Education and Experience: • Bachelor’s degree preferred., • Two years of medical device, pharmaceutical, or other FDA-regulated industry experience required. Physical Requirements: • Ability and initiative to work in the following environments: ambiguous, fast paced, hands-on, and deadline dictated, • This position works in an open office environment or position can be performed remotely., • While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. TriMed, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Job DescriptionAt First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: As a Health Concierge Specialist, you will become an expert in Drug & Health Services within our Clinical Concierge Team. You’ll work directly with clients to manage and support drug and occupational health programs, coordinate and schedule services for candidates, and assist them throughout the process. Responsible for effectively communicating with internal and external teams to ensure smooth, efficient experience. This role requires a proactive, customer focused approach, where you will play a key part in providing exceptional serve and support to clients and candidates alike. This is a fully remote position (Work from Home) based in the United States. Responsibilities: • Be the dedicated point of contact for a client and their candidates needing assistance on Drug and Occupational Health screening requests, • Understand candidate needs and provide them with tailored solutions by researching and calling collection sites and clinics, • Facilitate calls, send emails, texts, or use Salesforce to answer all internal/external inquiries, • Register applicants for appropriate services and ensure successful completion of those services., • Data entry of laboratory results, physical examinations and breath alcohol tests, • Customer focused attitude and mentality with attention to details, • Advanced computer skills (Microsoft Office Suite, Internet Searches, Database Lookups), • Excellent time management and organizational skills to handle multiple priorities, • accuracy, • The ability to manage multiple priorities using time management and organization skills, • The skills to work independently to follow directions as established by company or customer, • Are energetic, self-motivated, and detail-oriented, • Collaborative team player, comfortable working with diverse individuals both locally and remotely, • High School Diploma or GED required. Preferred: Associate degree in a related field or 2 years of relevant work experience, • Have 1-year Client Service/Support experience, • Proficient in reading, writing, and speaking English First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary for this position is approximately $15.75 USD per hour. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law. Powered by JazzHR Q6RMluH2iQ

Meltwater is in search of a Senior IT Support Specialist who will play a critical role in ensuring the world class delivery of IT services to the business.Serving as a member of the IT Service Desk, this position involves providing high-level technical support, troubleshooting complex issues, and re

Strong verbal and written communication skills, with ability to explain technical issues in plain language. Resourceful with creative information-sourcing abilities. Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.

We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners with the goal of enhancing our global Customer Success and Support function, providing exceptional customer service and technical help for our loyal customers and to contribute to t

Job Description Job Summary: We are seeking a talented Data Scientist to support AI exploration and implementation to enhance our business operations. The ideal candidate will be responsible for identifying potential use cases for AI and leading efforts to build solutions for these use cases by leveraging machine learning algorithms and AI tools. As part of our leading-edge advanced analytics team, you will help drive analytics across the organization to improve customer experience and optimize operations. This is an individual contributor role, providing autonomy in technical and analytical choices, including determining the appropriate modeling techniques and making design decisions. Thanks and Regards Sr. Talent Acquisition Specialist Pankaj Mishra +1 205-756-4834

Fortinet is looking for a Technical Support Specialist - Endpoint Solutions to join our Atlanta office to provide exceptional customer service and technical help for our loyal customers. Experience in a technical support or system administration role in a networking/security company or equivalent ed

CGS is seeking an experienced Records Management Specialist to provide technical, management, and documentation support for a large Federal agency initiative.

Job DescriptionCompany Description CHANGING THE MARKET FOREVER Known as "The Game Changers”, Diablo Tools () elevates the market by providing Best in the World and Best for Our World cutting tool and power tool accessory solutions for professional users. With innovation at the forefront of everything we do, Diablo Tools continues to “raise the bar” by bringing the most advanced technology to the portable tool market that increases quality and performance and saves our users time and money. Diablo Tools is committed to providing first-class technology that makes dominates the jobsite but also makes it safer. Our innovation, however, is not the only thing that sets us apart from the competition – our people do, too. At Diablo Tools, we pride ourselves on putting “People First.” We cannot be the Best without the Best. That’s why we onboard the Best talent and continue to invest in them through ongoing training and recurring professional development opportunities. We are proud to provide a culture that is innovative, supportive, fun, connected, and nurtures growth for our people. Our commitment to our employees has been recognized by the employee engagement platform, Energage, by naming Diablo Tools a Top Workplace in 2024. Additionally, Diablo Tools was named a Top Workplace in the cultural excellence category for professional development, employee well-being and employee appreciation. We strive to be the best for our end-users and the best for our team – so Join the Best, today! Diablo Tools is looking for an extroverted, highly motivated, and driven individual with 1-3 years of sales, marketing, or engineering experience with a competitive fire to join our New Product Development team based in Atlanta, GA. Passion for construction products and power tools is necessary, knowledge of Power Tool Accessories is beneficial, however we provide a world class, hands-on training for all candidates regardless of previous experience. We offer a tremendous career track in sales and marketing focused on growth for our employees. Diablo Tools offers the competitive compensation, career-development resources, and benefits you would expect of a world leader, including health, medical, and financial plans; work/life balance; and flexible work options. Equal Opportunity Employer Job Description The Technical Marketing Specialist is part of the New Product Development Team and will work closely with the responsible Group Product Category Manager. Our team collaborates with sales, customers, and end users to gather valuable product and category insights, translate user needs into technical specifications, and ensure the efficient operation of product development and launch within the assigned category. This role focuses on end user testing, offers support to internal and external stakeholders, and collaborates closely with cross-functional teams to support the launch and maintenance of new, and existing products. End User and Product Testing: • Coordinate and facilitate end user testing sessions and field visits for new products or features., • Collaborate with the team to create and execute test plans and scenarios., • Compile testing feedback to provide valuable insights for product refinement., • Customer Service and Dealer Support:, • Act as primary point of contact for customer inquiries, providing timely and accurate information., • Address and resolve customer concerns or issues, escalating when necessary., • Act as a liaison with internal teams, ensuring clear communication and information flow for product development and technical marketing activities., • Support in drafting and editing customer-facing communications (packaging, launch guides, press releases)., • Conduct product demonstrations for events, potential customers, dealers, and end users showcasing key features and benefits of the products., • Collaborate with the sales team to provide pre-sales support and address customers inquiries., • Organize and maintain project and product documentation, ensuring version control and accessibility., • Assist in the development of key data sheets (product requirements and market insights for new product developments), pricing and profitability calculations, sell sheets, and product launch guides., • Collaborate with team members to compile and update project reports, status updates, and other relevant documents.Qualifications, • Bachelor's Degree, • Proven effective communication with internal and external team members, outside resources, and end users., • Basic Knowledge of power tools and accessories., • Basic knowledge of product development, packaging, retail financial, and sales skills., • Spanish preferred but not required, • Highly Proficient computer skills and use of planning software - Excel and Power Point Additional Information Diablo Tools and the Robert Bosch Tool Corporation are proud supporters of STEM (Science, Technology, Engineering & Mathematics) Initiatives • FIRST Robotics (For Inspiration and Recognition of Science and Technology) Indefinite U.S. Work authorized individuals only. Future sponsorship for work authorization unavailable. All your information will be kept confidential according to EEO guidelines.

Job Description It is an exciting time at AAG as we work to achieve our vision of being the global leader in tailored cutting solutions as each machine sale marks the start of a long-term partnership with our clients. AAG is a leading global manufacturer of CNC router machines and knife systems. With over 350,000 standard machine configurations and over 30 decades of Experience, AAG specializes in matching machinery to customers' unique needs and budgets. Designed and built at our state-of-the-art factory in Burlington, Ontario and Tallmadge, Ohio, our Computer Numeric Control (CNC) machines are supplied and supported through a global network of sales and support offices and authorized dealers. We believe every job position is essential in contributing to the success of our company. Once you join our team, you become a critical part of the future of AAG. You'll play a vital role in the continued growth of our company. Overview: We are looking for a self-motivated, tenacious, and ambitious Field Service Technician at our Atlanta location to be part of our Service Team. The Router and Waterjet Service Specialist provides on-location service and support to our existing customer base. By providing timely, quality repair, including the execution of warranty repairs, maintenance, and installation of our products, this position plays a crucial role in ensuring our customers experience reliability and superior customer service. Successful candidates will have a minimum of 5 years of Experience performing repair and maintenance to equipment, preferably in a similar position or industry. Duties and Responsibilities: · Professional service and installation of CNC Router Machines. · Trains customers on CNC Router Machines. · Resolves product and service-related concerns · Provides customer telephone and online support. · Conducts on-site service calls · Provides guidance and support to customers. · Works with engineers on product development and system upgrades. · Other duties as assigned. Qualifications: · Degree or Diploma related to Electrical/Electronic Controls, or related field required. · Experience with CNC machinery. · Experience with CAD-based design software and computer science programs. · Valid license and passport and the ability to travel without restriction required. · Willing to travel up to 50% of work time. · Experience in a technical role, preferably troubleshooting electrical and mechanical systems. · Experience delivering vital customer service · Experience using a multimeter (or another voltage meter). · Strong communication skills, both written and verbal, are required. · Able to work under pressure to meet deadlines. · French and Spanish language skills are considered an asset. · Ability to make independent decisions and handle difficult workplace situations calmly. · Excellent organizational and time management skills with strong attention to detail. · Strong problem-solving skills. · Self-starter. · Positive attitude and eagerness to learn and grow in a dynamic environment. · Experience demonstrating a high level of discretion with confidential information. Company DescriptionAXYZ is a leading global manufacturer of CNC routers and waterjet cutting solutions. With more than 25 years of experience, we’ve built and installed thousands of CNC machines for industries including Aluminum and Metal Cladding, Signmaking, Graphics & Print Finishing, Cabinetry, General Woodworking, Plastic Fabrication, Metal Fabrication, Foam Packaging, Point of Purchase, Solid Surface and most recently, Glass and Steel. Fast – Flexible – Direct – this is our promise to you. With some of the shortest manufacturing lead times in the industry, the flexibility to configure a machine to suit specific manufacturing needs and sales/support offices throughout Canada, the United States, the UK, Poland and India, we’ll answer any questions you have and share industry knowledge with you. We’ve expanded our range of products to include innovative waterjet systems, customizable and able to cut through virtually any material. Our CNC routers can suit any project, and come in a variety of lengths and sizes, configured to your exact application requirements and budget. For parts, accessories and technical service, CNCShop.com is the one-stop shop for all things CNC-related.AXYZ is a leading global manufacturer of CNC routers and waterjet cutting solutions. With more than 25 years of experience, we’ve built and installed thousands of CNC machines for industries including Aluminum and Metal Cladding, Signmaking, Graphics & Print Finishing, Cabinetry, General Woodworking, Plastic Fabrication, Metal Fabrication, Foam Packaging, Point of Purchase, Solid Surface and most recently, Glass and Steel. Fast – Flexible – Direct – this is our promise to you. With some of the shortest manufacturing lead times in the industry, the flexibility to configure a machine to suit specific manufacturing needs and sales/support offices throughout Canada, the United States, the UK, Poland and India, we’ll answer any questions you have and share industry knowledge with you.\r\nWe’ve expanded our range of products to include innovative waterjet systems, customizable and able to cut through virtually any material. Our CNC routers can suit any project, and come in a variety of lengths and sizes, configured to your exact application requirements and budget. For parts, accessories and technical service, CNCShop.com is the one-stop shop for all things CNC-related.

Account Specialist - Atlanta, GA We are seeking a Account Specialist for a contract-to-hire opportunity located in Atlanta, GA. This role is responsible for managing accurate invoices, tracking payments, resolving discrepancies, and collecting outstanding invoices while delivering excellent customer experience with each interaction. This is an onsite position, Monday-Friday. Daily Duties: • Responsible for the day-to-day tasks of client billing and account collection, • Respond to client inquiries in a timely manner, • Provide outstanding customer service, maintaining a polite, helpful, and professional manner, • Communicate with clients to ensure charges are accurate and that payments are received in a timely manner, • Collect on outstanding invoices, • Maintain accurate records of client information, invoices, and receipts, • Ensure billing is calculated accurately for client invoices, • Deposit all physical checks received at the corporate office, • Perform general administrative duties such as answering phones, responding to emails, and other office tasks, • Identify common problems and escalate them to management, sharing customer feedback to improve services, • Always respect client, reporter, videographer, and interpreter confidentiality, • Perform other related duties as assigned by management Ideal Candidate: • 3+ years of experience in accounting support or a related administrative field, • Associate degree (AA) or equivalent from a two-year college or technical school, • Strong time management and people skills If you are detail-oriented, customer-focused, and looking for a chance to grow in a billing and collections role, apply today! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please ___ or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.___ Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ___. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Skills and attributes for success: * Provides technical support for records management programs, dockets, records center, or other information services under the supervision of a Records Information Manager. Records Management Specialist III Employment Type: Full-Time, Mid-Level Department: Offic

Wanted: Experienced AI & Technology Support Specialist To Join Our Growing Mortgage Company This Jobot Job is hosted by: Stephen Niedringhaus Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $85,000 - $90,000 per year A bit about us: AI & Technology Support Specialist - Atlanta, GA (Hybrid/Remote/On-Site) | Full-Time Wanted: Experienced AI & Technology Support Specialist To Join Our Growing Mortgage Company We are an independent, fast-growing mortgage bank headquartered in Atlanta, Georgia, with 200–300 employees nationwide. Innovation, excellence, and customer service are at the heart of everything we do. As we continue to embrace the power of AI and automation, we’re seeking an AI & Technology Support Specialist who is excited to shape the future of how mortgage banking operates. Why join us? Why Join Us? • Hybrid/Remote/On-Site with great growth potential!, • Play a central role in shaping the future of AI in mortgage banking, • Collaborate in an environment that values innovation and forward-thinking solutions, • Receive direct mentorship from the CIO and gain enterprise-level AI strategy exposure Job Details This is a unique opportunity for a motivated IT professional with a passion for AI. In this hybrid/remote/on-site role, you’ll balance hands-on IT support with strategic AI project development - particularly within Microsoft Copilot Studio. You’ll play a key role in deploying AI-driven solutions that enhance efficiency across lending, underwriting, compliance, and client services, while also serving as a trusted go-to resource for everyday technical support. This is not a static IT role. It’s a growth position with mentorship from the CIO and the potential to evolve into leadership as our AI roadmap expands. What You’ll Do • Design, test, and deploy AI agents in Copilot Studio for mortgage banking use cases (underwriting support, compliance guidance, sales assistance, etc.)., • Build and refine custom connectors, workflows, and integrations across Microsoft 365 and third-party platforms., • Serve as a tier 1–2 support resource for staff across hardware, software, and cloud environments., • Manage and troubleshoot Microsoft 365 (Teams, SharePoint, Exchange) and Entra ID (Azure AD)., • Develop training, documentation, and end-user education for new tools and technologies., • Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, Power Platform), • Hands-on experience with Entra ID (Azure AD) user management & security, • Experience building AI agents, workflows, and connectors in Copilot Studio, • Ability to balance project-based innovation with daily IT support, • Experience in financial services, mortgage, or other regulated industries, • Familiarity with automation tools (Power Automate, Zapier, n8n), • Basic understanding of APIs, SQL/Postgres, or Azure databases Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

This role is a highly technical role and spans XML messaging, Charles River web services API, ETL tool usage, Java and/or C# programming, and database administration tasks. What you will be responsible for Java and C# programming Lead and manage multiple technical initiatives, potentially on multipl

Job Description Job Description Travel Sales Specialist Position: Travel Sales Specialist Area: Reservations Reports to: Reservations Manager Location: Remote Target Start: ASAP About Classic Vacations – The Classic® Difference Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations. Role Overview Are you motivated, detail-oriented, and passionate about bringing dream vacations to life? Classic Vacations, the #1 rated luxury vacation wholesaler for Travel Advisors, is seeking a Travel Sales Specialist to join our team. In this role, you will serve as a trusted partner to Travel Advisors, guiding them through the booking process, providing expert recommendations, and ensuring every trip is flawlessly executed. From individual travelers to small groups, you’ll leverage your destination knowledge, sales acumen, and customer-first mindset to deliver memorable travel experiences. This role is ideal for someone who thrives in a fast-paced environment, loves problem-solving, and wants to contribute to the Classic Vacations promise of exceptional service. Why This Role Matters For more than 45 years, Classic Vacations has built its reputation on trust, reliability, and delivering exceptional travel experiences. The Travel Sales Specialist plays a vital role in upholding this standard by ensuring Travel Advisors and their clients receive world-class support at every stage of the journey. By converting inquiries into bookings, promoting the full range of Classic’s services, and providing personalized expertise, you directly impact both the company’s growth and our clients’ satisfaction. Your work not only helps travelers enjoy seamless and memorable vacations but also strengthens Classic’s relationships with valued Travel Advisors, reinforcing our standing as the premier partner in luxury travel.. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Customer Engagement & Assistance • Provide exceptional customer service by understanding and addressing travelers’ needs, preferences, and budgets., • Act as the primary point of contact for Travel Advisors, assisting with planning, recommendations, and bookings., • Stay current on travel trends, destinations, cultural insights, and activities to provide personalized recommendations., • Create customized travel itineraries tailored to client interests and budgets., • Create, modify, and cancel pre-travel reservations across flights, accommodations, and tours., • Help clients identify travel options that align with budget expectations., • Promote and upsell additional services such as travel insurance, upgrades, tours, and excursions., • Troubleshoot issues that arise before or during travel and provide timely, creative solutions., • Cultivate and nurture strong relationships with key clients, partners, and stakeholders., • Monitor industry trends, competitor activities, and emerging market opportunities., • Consistently meet and exceed sales and call performance targets, contributing directly to company growth., • Use Classic’s PLEX system to manage client bookings with accuracy. not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit. Education: • Proven sales and negotiation experience, with a track record of meeting or exceeding sales targets., • Demonstrated success in converting an average of 10% of calls to paid bookings per pay period (may vary by period)., • Ability to consistently handle an average of 2.0 calls per hour each pay period., • Strong knowledge of travel destinations, airlines, hotels, and travel products., • Excellent verbal and written communication skills, with strong active listening abilities., • Proficiency with Microsoft Office applications and familiarity with travel booking systems or software., • Attention to detail to ensure all travel arrangements are accurate and well-organized., • A customer-centric mindset with a focus on delivering exceptional service., • Flexibility and adaptability, including the willingness to work evenings, weekends, and varied schedules., • Motivated, team-oriented approach with the ability to collaborate across departments and with external partners. Employment Terms & Benefits • Work Schedule: Full-time, 40+ hours per week, with virtual office work., • Compensation: DOE + Bonus Incentive (based on company and individual performance)., • Office: Work is virtual Physical Requirements • Ability to perform essential job functions while working at a computer for extended periods. At Classic Vacations, we’re more than a travel company—we’re dream makers. Our team is passionate, driven, and committed to delivering world-class service while fostering a culture of collaboration, innovation, and excellence. By joining us, you’ll be part of a company that values its people, prioritizes work-life balance, and provides opportunities for personal and professional growth. Together, we’ll redefine luxury travel experiences and make lasting impacts on clients’ lives. Entrepreneurial Mindset and Adaptability In our entrepreneurial and collaborative environment, every team member is encouraged to contribute to the ongoing improvement and success of the organization. While each role has specific responsibilities, we embrace flexibility, and salaried employees may engage in tasks beyond the traditional job scope when these opportunities arise. This approach fosters professional growth, allowing individuals to expand their skills, take on new challenges, and build strong cross-departmental relationships. Aligned with our commitment to mutual success, team innovation, and shared accountability, we believe that empowering every employee to actively participate in organizational growth enhances both individual development and our ability to serve our customers and community. Classic Vacations’ Commitment to Diversity & Inclusion Classic Vacations is an Equal Opportunity Employer. We are dedicated to fostering an inclusive workplace where every team member is valued, respected, and supported, regardless of background. We are committed to a culture that celebrates diversity and empowers all employees to reach their full potential. Affirmative Action Statement It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For more information, please contact Classic Vacations Human Resources @

Job DescriptionDescription: Company Overview: We are a leading provider of communication solutions based in Atlanta, Georgia, offering world-class support and implementation services for Avaya-based telephony systems. As a trusted partner for businesses seeking cutting-edge communication platforms, we specialize in ensuring the reliability and performance of Avaya systems. Due to rapid growth and a commitment to delivering exceptional customer service, we are seeking a skilled and motivated Service Technician to join our talented team. If you are passionate about working with Avaya technology and want to contribute to the success of businesses by ensuring optimal communication solutions, we encourage you to apply. Position Overview: We are looking for a Service Technician with a strong background in Avaya systems and platforms. This role requires a deep understanding of the Avaya Aura platform (R10), Avaya Core Servers, Avaya IX Messaging, RSI Accounting, and Avaya IP, Digital, and Analog endpoints. As a key member of our team, you will be responsible for the installation, maintenance, troubleshooting, and optimization of our clients' Avaya-based telephony and messaging systems. Your technical expertise will help ensure that systems are performing at peak capacity and that client needs are met with precision and professionalism. This is an onsite position located in Atlanta, Georgia. Why Join Us? · Competitive Salary and Benefits: We offer a competitive salary along with comprehensive benefits including health, dental, vision insurance, paid time off, and 401(k) retirement plans. · Career Growth: We believe in the growth and development of our employees. You will have opportunities for professional certification, training, and career advancement within the company. · Work with Leading Technologies: You will gain hands-on experience with the latest versions of Avaya products and gain exposure to new advancements in telecommunication systems. · Collaborative and Supportive Environment: Join a team of professionals committed to sharing knowledge, solving problems together, and delivering excellent customer service. · Location and Work-Life Balance: Located in Atlanta, Georgia, you’ll enjoy a vibrant city with a healthy work-life balance, flexible hours, and opportunities to work from home as needed. How to Apply: To apply, please submit your resume and cover letter, detailing your experience with Avaya systems, certifications, and how your expertise aligns with the role. We encourage candidates to include examples of past projects or specific technical accomplishments. Application Deadline: 12/20/24 Requirements: Key Responsibilities: · Installation and Configuration: Install, configure, and optimize Avaya Aura platform R10, ensuring the proper setup of core servers, software, and endpoints. · Avaya IX Messaging Support: Install, configure, and provide ongoing support for Avaya IX Messaging, ensuring secure and reliable messaging functionality. · Endpoint Management: Troubleshoot, configure, and support various Avaya IP, Digital, and Analog endpoints, ensuring users can seamlessly connect with the communication system. · RSI Accounting Configuration: Implement and maintain RSI Accounting systems in an Avaya environment, ensuring accurate billing and usage reporting. · Troubleshooting and Support: Provide hands-on troubleshooting for hardware and software issues across Avaya Core Servers and all Avaya products, responding promptly to client requests and service tickets. · System Upgrades and Maintenance: Conduct system upgrades, patches, and preventive maintenance to ensure that the Avaya environment is current and operating smoothly. · Client Interaction: Work closely with clients to understand their needs, provide training, and offer consultation on system improvements. Ensure timely and effective resolution of client concerns and inquiries. · Documentation: Maintain detailed documentation of installations, changes, troubleshooting steps, and resolutions. Update system logs, service reports, and client communications to ensure accuracy and thorough record-keeping. · Collaboration: Collaborate with the technical support team to resolve complex issues and ensure high-level service delivery. Share best practices, insights, and technical knowledge with colleagues. Required Qualifications: · Experience with Avaya Systems: Extensive hands-on experience with Avaya Aura platform R10 and Avaya Core Servers including installation, configuration, troubleshooting, and support. · Avaya IX Messaging: Proficiency with Avaya IX Messaging systems, ensuring secure, reliable, and high-performance messaging services. · RSI Accounting: Proven experience with the implementation and support of RSI Accounting systems within the Avaya ecosystem. · Avaya Endpoints: Strong knowledge of Avaya IP, Digital, and Analog endpoints, including setup, configuration, and troubleshooting. · Technical Troubleshooting: Excellent troubleshooting skills with the ability to diagnose and resolve complex technical issues involving both hardware and software components. · Customer Focus: Excellent customer service and communication skills. Ability to engage directly with clients, understand their needs, and provide effective solutions. · Work Independently: Ability to work autonomously, managing tasks, priorities, and projects efficiently in a fast-paced, client-facing environment. Preferred Qualifications: · Avaya Certifications: Certifications such as Avaya Certified Support Specialist (ACSS) or Avaya Certified Implementation Specialist (ACIS) are strongly preferred. · Advanced Networking Skills: Familiarity with networking protocols and the ability to troubleshoot network issues as they relate to VoIP and telecommunication systems. · Cloud Integration Experience: Knowledge or experience with Avaya Cloud Office and integration with on-premise solutions is a plus. · VoIP and Unified Communications: A solid understanding of VoIP technologies, unified communications, and how they integrate with legacy systems.

Job Description THE HIGHLIGHTS • Anticipated Start Date: Oct 1, 2025, • Role Type: Contracted, 1099, • State Licensure: Georgia and/or Illinois (Florida & Indiana are a plus!), • Schedule: As a contractor, you set your own hours. Current demand makes the following days/hours most desirable:, • Monday - Friday 9a-9p ET, • By the 15th of each month, you'll need to provide your availability for the next two months, • You will be expected to provide at least 20 hours of availability weekly, • Compensation: up to $60/hr, budget for an average of $40/hr (more below!) Perry Health is on a mission to rethink chronic care delivery through a purely-remote, continuous care model. This remote-first approach allows us to extend high-quality specialist care to all patients, regardless of geography or other care disparities. Although we plan on making Perry available to every patient with a chronic illness, we're starting with a focus on Medicare patients living with diabetes. Perry's remote care fills the necessary gap between physician appointments for our patients. We equip our patients with cellular-connected devices (glucometers, blood pressure cuffs, etc.) that transmit data passively upon use, allowing even the most tech naive patient to participate. This real-time data flows to Perry's team of clinicians (physicians, nurses, dietitians), who monitor trends in the data and deliver proactive care over the phone. We've built a proprietary continuous-care Electronic Health Record (EHR), which can ingest these data pipelines and build elegant workflows on top of them for our clinical staff. Facing a chronic disease alone is overwhelming and isolating, and we aim to alleviate that emotional burden by providing care to our members 24/7. Our high-touch approach to chronic care management creates tangible outcomes for our members and thousands of dollars in savings to the system by preventing hospitalizations, and we're just getting started. ABOUT THE ROLE We're looking for an experienced Registered Dietitian who has ample experience helping people with diabetes to better understand and manage their condition and is passionate about changing health. You will be responsible for meeting with members to assess everything from their current health regiment, interpret their blood glucose readings as they relate to meal times and ultimately craft a personalized nutrition program for each member. You'll join a team of RNs who focus solely on triaging acute blood glucose readings, CDEs who will support your members with medication and insulin interventions and board certified health & wellness coaches who will maintain high-frequency touch points with their members to incorporate your nutritional guidance into the members' SMART goals. Our members benefit from the collective specialities of our clinical team with this role driving medical nutrition therapy. Your day will largely consist of scheduled visits with members but you'll be made available to support any nutrition-related escalations as needed. KEY RESPONSIBILITIES • Provide telephone-based care to patients in Perry Health's RPM program, • Deliver swift, empathic care to our members and assess their competencies around their nutritional needs, • Craft individualized meal plans based on the members' health needs and access, • Meet members where they are and educate them compassionately on how to best manage their nutrition, • Collaborate with CDCESs and Coaches as needed to reinforce nutrition guidance in weekly touchpoints QUALIFICATIONS • Education: BS Nutrition, • License: Valid, unencumbered Indiana state RD license is required. Strong preference for additional license(s)., • Certification: CDR, CDCES, • Minimum 3+ years experience managing patients with diabetes, • Spanish-speaking preferred, certification required ABOUT OUR TEAM Perry Health launched in August of 2021 and has been supported by investors such as Primary Ventures, General Catalyst and Box Group. Our team has helped build businesses at the intersection of technology, consumer, healthcare and retail including Vroom, K Health, Gilt, ShopKeep, SoulCycle, and more. Our team is committed to bringing together people from different backgrounds and perspectives to deliver real outcomes to our members. OUR VALUES Our patients are our purpose: We understand that the decisions we make have an impact on our patients' health. We are a healthcare company above all else. The choices we make are always in the best interest of our patients. Bring your best self: The authenticity of our team drives our innovation. We show up for each other and our patients every day. Your teammates will count on you for motivation and support, and you should expect the same in return. Conversely, recognize when you are not at your best so you can seek support and take time to recharge. Own your ideas and your results: Each member of the team contributes to the growth of Perry. Identify problems, seek solutions that maximize impact. Ownership is key; seek out support from team members, and take accountability for the results of your efforts. Move fast, but with purpose: Consistent, rapid growth is expected. Set goals, work with purpose, assess, reassess, and pivot when necessary. Perfection should not impede progress. Ego should not prevent reevaluation. Each day will provide opportunities for learning and growth and will move us closer to our goals. Good ideas come from anywhere: Ideas, good and bad, come from every level of the organization. Employees at all levels are empowered to share their ideas and feedback. The whole of Perry is greater than the sum of its parts. All ideas are considered, and when a decision is made we will move forward together. Perry Health is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We are building an environment where every Perry Health team member can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values. All Perry interviews will be conducted via video and we'll never ask for any sort of payment. If you're contacted by anyone claiming to be from Perry who asks for credit card information, please report them and disengage. For more on what it's like to work at Perry, see here. COMPENSATION Contractors are paid on a monthly basis for both clinical and non-clinical team, see below. Clinical Pay Contractor is paid $20.00 per per Clinical Encounter per member per month • A clinical encounter is defined by, • a successful monthly call with a member, • at least 20 minutes or more of time in the member's chart, • A member is defined by, • someone who completes at least one call with any provider on their care team within a calendar month, • Examples:, • If in one hour you called and spoke with 2 patients and spent 30 minutes with each of them, your pay for that hour would be $40.00 ($20.00/pt reached x 2)., • If in one hour you spent 40 minutes with one member, your pay for that hour would also be $40., • If in one hour you spent 40 minutes with one member, 20 with another, you would make $60 in that hour Non-clinical time, including but not limited to required meetings, trainings or the like, will be paid at a flat rate of $30/hr.

Job DescriptionDo You Thrive on Solving Problems in the Field? If tackling equipment challenges head-on, working independently, and being the go-to expert for customers sounds like you, this role was made for you. As our on-site specialist, you’ll keep mission-critical material handling equipment operating at its best while building strong client relationships. Your Mission Own the service experience from arrival to sign-off—solve the problem, communicate clearly, document thoroughly, and leave the equipment and customer in a better place than you found them. What You’ll Tackle • Repair and maintain a range of material handling equipment, • Diagnose issues with speed and accuracy to reduce downtime, • Deliver an exceptional customer experience on every visit, • Capture complete records and support parts/inventory tracking, • Partner with a responsive team and engaged leadership, • Adopt new tools, software, and industry technologies, • Lead by example with uncompromising safety What It Takes, • High school diploma (technical diploma/degree welcomed), • Hands-on technician experience in Forklift, Heavy/Diesel, Automotive, Aerial Platforms (MEWP), or related, • Sharp diagnostic instincts and methodical problem-solving, • Excellent people skills and clear communication, • Self-motivated; strong time management and follow-through, • Experience with diagnostic tools and software platforms

Job DescriptionDescription: Dynasty Financial Partners is seeking a versatile and self-motivated Operations & Tech Specialist to join our team. This hybrid role blends Application Support and Operations Support functions. While employed by Dynasty, you will reside onsite within a Network Partner (Dynasty client) office, serving as the primary point of contact for all technology and operations support needs. The successful candidate will act as both a Tier 1/first-level Application Support resource and an Operations support specialist, ensuring seamless use of Dynasty’s proprietary platforms, integrated vendor systems, and operational workflows. You will be expected to take ownership of all Tier 1/first-level support tickets, engaging Dynasty’s Service Desk or Operations teams when Tier 2/second-level or subject matter expertise is required. This role is ideal for someone who is client-centric, adaptable, and eager to build strong relationships while proactively learning and mastering both technical and operational elements of their responsibilities. Requirements: Key Responsibilities: Service Desk / Application Support • Provide Tier 1/first-level technical support for advisors and staff across Dynasty technology platforms (CRM, Black Diamond, eMoney, DocuSign, Box, and other vendor/proprietary tools as required)., • Own the Tier 1/first-level support ticket process end-to-end, from intake and troubleshooting through resolution and documentation., • Escalate issues to Dynasty’s Tech Application or Operation Specialists teams when necessary, maintaining clear communication and tracking., • Support user account creation, license management, and permissions across platforms., • Support the account lifecycle (account opening, transfers, maintenance, and termination) including custodial paperwork and TAMP integrations., • Troubleshoot transfer-related issues and proactively resolve discrepancies., • Leverage Black Diamond and custodial platforms for performance reporting, data reconciliation, and advisor reporting templates., • Act as the central point of contact for technology and operations within the Network Partner office., • Build strong relationships with advisors, client service associates, and support staff., • Provide training and guidance on technology and operations workflows and procedures., • Proactively communicate platform updates, process changes, and feature enhancements., • Develop and execute a structured action plan to quickly learn both Application Support and Operations responsibilities., • Stay current on new system releases and industry trends., • Demonstrate independence and initiative in resolving issues, while knowing when to engage Dynasty’s internal resources., • Must be in or near Atlanta, GA., • This is an in-office position, Mon-Fri., • 3+ years of experience in technology/application support, financial operations, or a related role (Wealth Management/RIA preferred)., • Experience supporting advisors, client service associates, or similar financial operations staff., • Strong proficiency in Salesforce CRM, Black Diamond, user management, asset management applications (Vestmark) and financial planning tools (eMoney, MoneyGuide Pro, etc.), • Excellent troubleshooting, analytical, and problem-solving skills., • Strong communication and presentation skills; able to explain complex issues simply., • Highly organized with the ability to prioritize multiple tasks in a fast-paced environment., • Proficiency with Microsoft Office and familiarity with Service Desk ticketing platform (Zendesk)., • Take ownership and accountability as the embedded Dynasty support presence within a Network Partner office., • Balance Service Desk–style responsiveness with Operations workflow expertise., • Demonstrate strong initiative and build a learning plan to master both sides of the role., • Be process-oriented but also flexible and creative in problem-solving., • Build strong relationships across both Dynasty and Network Partner teams. BENEFITS • Health Insurance, • Dental insurance, • Vision insurance, • Retirement plan 401(k), • 401(k) matching, • Paid Time Off, • FSA/HSA benefits plans, • Disability benefits, • Voluntary Life Insurance

Job Description Bilingual Receptionist– Atlanta, GA Join Bader Law: Where Integrity Meets Impact At Bader Law, we are more than just a personal injury law firm, we are champions for the injured. Based in Atlanta, GA, we are committed to providing exceptional legal representation while empowering our clients to recover physically, financially, and emotionally. We firmly believe that you deserve the best, and that starts with our team. We are a purpose-driven firm that values integrity, teamwork, and excellence in everything we do. We are currently looking for Operations Support Specialist to join our growing team. If you’re passionate about making a real difference and want to be part of a firm that prioritizes both client care and professional growth, we’d love to hear from you! What You’ll Do As an Operations Support Specialist at Bader Law, you will serve dynamic, cross-functional role designed to provide hands-on support across key operational areas at Bader Law Firm, including Reception, Mailroom, Facilities, and IT/Logistics. This position plays a critical role in maintaining service continuity, improving internal efficiency, and supporting the firm’s long-term operational goals. The ideal candidate is adaptable, detail-oriented, and committed to delivering high-quality internal service.Welcome and check in clients and visitors for scheduled appointments or meetings. Reception & Administrative Support: • Provide backup coverage for front desk operations, including greeting clients and answering phones., • Retrieve and deliver checks from Reception to Accounting throughout the day., • Assist with scheduling, scanning, and document routing as needed. Mailroom Operations: • Receive, sort, and distribute incoming USPS, FedEx, and UPS mail daily., • Prepare outgoing mail and assist with high-volume scanning and printing tasks., • Print Letters of Representation (LORs), provider checks, and other legal documents., • Scan Workers’ Compensation (WC) and Personal Injury (PI) mail to virtual assistants., • Maintain daily mail count logs and organize mail by department., • Manage postage supplies and maintain postage label records. Facilities & IT Support: • Monitor and restock supplies across operational floors and client-facing areas., • Assist with light facilities tasks such as tidying shared spaces and checking supply closets., • Shadow and cross-train with Facilities/IT lead to ensure knowledge continuity., • Reset employee access credentials and assist with basic IT troubleshooting., • Install/uninstall applications requiring administrative credentials., • Support maintenance and minor repairs of printers and scanners. What We’re Looking For We are seeking a highly skilled and dedicated individual with the following qualifications: • High school diploma or equivalent required; associate degree preferred., • Bilingual (English/Spanish) strongly preferred., • Prior experience in administrative, mailroom, or facilities support roles is a plus., • Strong organizational and multitasking skills., • Basic technical proficiency and willingness to learn IT support tasks., • Excellent communication and customer service skills. Why Bader Law? At Bader Law, we are dedicated to fostering an environment of professional growth and cultural integrity. Here, you’ll find a firm that values collaboration, encourages career development, and provides the resources necessary to succeed. We believe that in order to provide the best legal representation for our clients, we must first invest in the well-being and success of our team. You deserve the best—and we’re here to offer that by supporting our staff through mentorship, training, and growth opportunities. • Competitive Salary & Benefits: We offer a comprehensive benefits package, including medical and dental insurance, 401(k) plan, paid time off, and paid holidays., • Professional Development: We believe in continuous growth—whether through mentorship, ongoing training, or opportunities to take on increasing responsibilities., • Purpose-Driven Culture: As a firm, we are committed to standing up for those who need it most, ensuring that justice prevails for those suffering from injury and loss., • Teamwork & Support: Work in a collaborative environment where every team member is valued and plays a key role in the firm’s success. Desired Outcomes for Success: • Meet with your team and establish a goal. When coming up with a goal, remember to think SMART. (Specific, measurable, achievable, realistic, and timely) Find Purpose and Growth at Bader Law Bader Law isn’t just a place to work—it’s a place where you’ll find purpose in your work and growth in your career. With a focus on client care and professional excellence, we give our attorneys the tools and support they need to succeed. You deserve the best, and we believe that this begins with treating our staff with respect, fostering a culture of growth, and giving them the resources to achieve their fullest potential. If you are passionate about justice, driven to succeed, and ready to take your legal career to the next level, we want you on our team.

Job Description HI, Hope you're doing well This is Pankaj from 4P Consulting please see details below job description It project manager 1 Location : Atlanta, GA (10 peach tree place) Start Date : ASAP Contract : 12 Months Required Skills This position will support the Enterprise Decision Support and Data Governance (EDGE) organization in southern company Gas , The project manager will work with stakeholders – both business and IT. This role’s responsibilities will be gathering of functional and non-functional requirements, define target touch points and delivery dates for technical project requests made by business partners across the Gas business , and manage progress of projects from ideation to production for multiple projects running simultaneously . Additionally , this position will be the owner of the project management platforms used within the organization to manage the portfolio of projects. Thanks and Regards Sr. Talent Acquisition Specialist Pankaj Mishra +1 205-756-4834

Job Description Lantheus is headquartered in Bedford, Massachusetts with offices in Canada, and Sweden. For more than 60 years, Lantheus has been instrumental in pioneering the field of medical imaging and has helped physicians enhance patient care with its broad product portfolio. Lantheus is an entrepreneurial, agile, growing organization that provides innovative diagnostics, targeted therapeutics, and artificial intelligence (AI) solutions that empower clinicians to find, fight and follow disease. At Lantheus our purpose and values guide our behaviors in all interactions and play a vital role in creating a dynamic environment that contributes to our success. Every employee is crucial to our success; we respect one another and act as one knowing that someone’s health is in our hands. We believe in helping people be their best and are seeking to bring together a diverse group of individuals with different viewpoints and skill sets to be a part of a productive and inclusive team. This position is field based. Summary of role The Associate Director of Radiopharmaceutical Clinical Applications will be responsible for leading the clinical application efforts regionally for our radiopharmaceutical products. This role involves building and maintaining relationships with Key Opinion Leaders (KOLs) and Healthcare Providers (HCPs), providing advanced clinical and technical expertise, and ensuring the optimal use of our products in the clinical setting. The position will also support field research initiatives, provide educational training, and ensure compliance with industry regulations and company policies. Multiple territories available to fill this position. Key Responsibilities/Essential Functions • Identify, develop, and engage in long-term relationships with Key Opinion Leaders (KOLs) and Healthcare Providers (HCPs) in the assigned territory, including Nuclear Medicine Physicians, Radiologists, Radiation Oncologists, Technologists, Safety Officers, Health Physicists, Nursing Staff, and Advanced Practice HCPs at imaging facilities and medical centers., • Provide training to imaging/treatment centers on handling, administration, and radiation safety of current products, including initial and re-training sessions., • Educate on-site preparation and infusion processes for products, including radiopharmaceutical licensing, supporting approved imaging/therapies, and clinical trials., • Educate the HCP community to ensure they have the proper knowledge and technical expertise to use Lantheus products safely and effectively., • Utilize clinical and technical expertise to institutional workflows, regional diagnostic imaging patterns, treatment guidelines, and therapeutic advances in oncology and molecular imaging. Gather insights into the needs and interests of healthcare providers and the medical needs of patients with a focus on Lantheus approved and investigational agents., • Maintain thorough and up-to-date knowledge of imaging techniques, clinical information, and product data in the diagnostic and therapeutic radiopharmaceutical field., • Respond appropriately and document accurate scientific data in response to unsolicited questions from customers about approved and investigational products., • Support Lantheus Field Research Initiatives, including Investigator Sponsored Trials (ISTs), the Image Library, and Clinical Trials aligned with the Lantheus pipeline., • Attend national congresses and meetings, providing medical and scientific booth support as requested, in compliance with industry regulations., • Fully understand and comply with all Lantheus SOPs, working procedures, and corporate requirements., • Minimum Bachelor’s Degree Required, • 4+ years Nuclear Medicine Technologist, Clinical Application Specialist, or similar/relevant experience., • 2+ years Clinical experience in oncology, urology, or radiopharmaceuticals/medical imaging, • Exceptional communicator and presenter with proven oral and written communications skills., • Advanced understanding of current and emerging trends in the field of Nuclear Medicine, radiopharmaceuticals, and diagnostic imaging., • Proficient at translating and communicating approved scientific or clinical data into high quality medical information appropriate to the audiences engaged., • Demonstrated success working in a team environment, communicating clearly and effectively with management, peers, and all cross-functional teams., • Highly motivated to achieve optimal results with a demonstrated record of career growth and achievement., • Advanced Word, PowerPoint, and Excel skills The ideal candidate will embody Lantheus core values: • Let people be their best, • Respect one another and act as one, • Learn, adapt, and win, • Know someone’s health is in our hands Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Lantheus Talent Acquisition team at .

Job DescriptionFluidra is looking for a Commercial Project Specialist to join our team. WHAT YOU WILL CONTRIBUTE The Commercial Project Specialist supports the Commercial pool projects, under the guidance of the Project Manager(s), preparing project quotes and following them up through the Order Entry and Production processes. The position is responsible for quoting all Fluidra product categories, including custom products (e.g. custom rails, Slides, and Bulkheads). The actions begin with the RFP (RFQ), go through the delivery of the final Bid Packet and submittals, and finishes with the project follow-up (production status, lead times). This position requires attention to detail, the ability to read construction drawings, strong organizational skills, and excellent communication skills. Entails phone and e-mail communication with the Project Managers, Salespeople, customers, Aquatic Design Firms, Customer Service, Logistics, etc. to support the commercial projects bid process. Additionally, you will: • Monitor commercial leads through Dodge Reports™ and other channels, and gather, summarize, and distribute them to the Commercial team., • Support the Project Managers in generating quotes, bid Packets, and submittal packages for commercial projects., • Maintain centralized database of project quotes in conjunction with the Project Managers and the Commercial Sales Managers using Jira software., • Verify completeness and accuracy of the information in the Submittal package (drawings, technical specifications, quotations and other documents) for approval, • Support distribution of the submittal packages to customers, and drive follow up activities to ensure return of signed submittals in a timely manner., • Communicate shipping dates among the internal teams including the Design Support team, Production, Commercial Sales Manager and Customers, • Respond to special requests (technical info, drawings, etc.) from the local Health Departments and ensure proper legalization, • Maintain organized and detailed project records with all required info. within ERP system, • Follow project to completion and support through the shipment of completed order WHAT WE SEEK, • 2+ years’ experience of technical product background with experience in the construction industry with Bid/Spec. projects. Specific swimming pool experience is desired., • Experience reading Technical Specifications and Construction Drawings, • Computer skills - proficient computer system-based tools including but not limited to Microsoft Office applications (Outlook, Word, Excel, PowerPoint, and Access)EDUCATIONHigh school diploma or equivalent. WHAT WE OFFER An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes:, • 2 weeks of paid vacation, • 9/80 work week schedule (EVERY OTHER FRIDAY OFF!), • 11 paid Holidays, • Free parking for Atlanta Airport for both business and personal travel., • Full range of health benefits including medical, dental & vision, short & long-term disability, • 401(K) matching (100% of first 3% contributed, 50% of the next 2%), • Health and wellness programs / gym reimbursement, • Educational assistance up to $7,000 per year, • Company sponsored FUN events!, • Generous product discounts WHO WE AREFluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP®, S.R. Smith®, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Del® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things. Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation. Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic. Expected hourly rate is $27.00 - $33.00. Fluidra offers a comprehensive total rewards / benefits program that includes base salary, annual bonus based on performance of individual and company objectives, competitive 401K matching, paid vacation and sick time, full range of health benefits, educational assistance, etc. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and location. Your recruiter will provide additional details on our compensation and total rewards program.Company DescriptionWe’re an industry‐leading global company with a legacy of innovation. Offering an extensive array of quality‐designed pool and spa equipment, our portfolio includes some of the most trusted brands in the business: Polaris®, Jandy®, and Zodiac®. We also sell products under the Cover‐Pools®, iAqualink®, Grand Effects® and Nature2® names. Our recent merger with Fluidra, has expanded our reach worldwide across both the residential and commercial pool and wellness markets. We now have over 5,500 employees, a presence in over 45 countries and the combined resources to accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things. Our focus is on creating the perfect pool and wellness experience. We take our mission to heart, and Fluidra employees embody the passion for results, teamwork, and user focus that get us there.We’re an industry‐leading global company with a legacy of innovation. Offering an extensive array of quality‐designed pool and spa equipment, our portfolio includes some of the most trusted brands in the business: Polaris®, Jandy®, and Zodiac®. We also sell products under the Cover‐Pools®, iAqualink®, Grand Effects® and Nature2® names.\r\n\r\nOur recent merger with Fluidra, has expanded our reach worldwide across both the residential and commercial pool and wellness markets. We now have over 5,500 employees, a presence in over 45 countries and the combined resources to accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.\r\n\r\nOur focus is on creating the perfect pool and wellness experience. We take our mission to heart, and Fluidra employees embody the passion for results, teamwork, and user focus that get us there.

Job DescriptionSalary: PART-TIME AV PROJECT SPECIALIST - Integrated Systems Kirkegaard is seeking an early-career audio-video Project Specialist for part-time work. The ideal candidate will have experience working in live performance audio production, video distribution (projection and live video), theatrical communications systems, and a strong desire to design for the performing arts. A drive to learn and a commitment to being a collaborative, efficient, and effective member both internally and externally are musts. The position location is part-time remote. Responsibilities include: • Providing design support for the creation of cost-effective and timely design solutions of audio, video, and control systems, tailored to the users and clients needs, • Coordinating work with internal team members, architects, engineers, theater consultants, and other disciplines across assigned projects, • Creating and maintaining project assets such as Revit models, Excel files, Word documents, 3D models, and AutoCAD drawings as needed, • Working with Designers and senior Consultants to deliver best-in-class AV systems and infrastructure drawings, details, specifications, and other construction documents The ideal candidate will have: • A minimum of three years of experience in live production, AV design, or equivalent industry., • Basic knowledge of performance audio and video systems, including live video production and/or video projection and display, networking and control systems, concert audio, signal processing/routing, and performance power distribution, • Proficiency with AutoCAD is required; proficiency with Autodesk Revit is a plus, • A curiosity for learning and the ability to quickly grasp and apply new techniques based on that learning, • General knowledge of AV-related IT services, networking hardware, infrastructure, and system architecture, • The ability to self-manage time and tasks, work asynchronously with others across time zones, and maintain a positive work/life balance, • High-level thinking and visualization skills with an orientation for design and creative problem-solving, • Experience with construction techniques and materials is a plus, • Strong written and verbal communication skills with the ability to present complex issues and problems with clarity, • A flexible, collaborative approach to work, within the firm and with design team members, • A bachelors degree in a related field is preferred, • Eastern or Central time zone-based is preferred All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, parental status, familial status, national origin, age, disability, or economic class. -- Kirkegaard is a world-renowned, 40+ year-old architectural acoustics and audiovisual systems design firm, specializing in the performing arts, based in Chicago with offices in Atlanta, St. Louis, and Houston. The firm has worked on over 3,000 projects in 24 countries since its founding in 1976. The current staff consists of 14 inspired and experienced individuals with backgrounds in performing arts production, theater arts and technical design, architecture, architectural engineering, audio engineering, information technology, and physics, who perform work in audiovisual systems design and turning, room acoustics, sound isolation, and noise and vibration control of building services. The firms expertise covers a broad spectrum: Schools of Music, Theater, and Dance, Recording and Broadcast Studios, Performing Arts Centers, Theatres, Concert Halls, Opera Houses, Educational Facilities, Religious Buildings, Business Facilities, Outdoor Music Venues, Museums, and Libraries.

Job Description The IT Support Specialist II will be responsible for providing comprehensive IT support to our organization, ensuring the smooth operation of our technology infrastructure. This role involves installing new devices, administering Active Directory, Entra ID, and Intune, onboarding and offboarding users, and providing Tier 2 and Tier 3 support to user workstations. The ideal candidate will be skilled in troubleshooting hardware and software issues and committed to maintaining accurate documentation and reporting. Collaboration with other IT team members and continuous improvement in service delivery are key aspects of this role. Key Responsibilities: • Installing new devices, user profiles, applications, operating system updates and more., • Administer Active Directory, Entra ID, and Intune, including GPOs, conditional access rules, profile, and apps, ensuring security and compliance with company policies., • Onboarding and offboarding users (Windows and mobile devices, email accounts, and more)., • Conduct Tier 2 and Tier 3 local administrative support to user workstations and Tier 1 support as necessary, including troubleshooting hardware and software issues, and resolving technical problems., • Documentation and Reporting: Maintain accurate records of user requests, troubleshooting steps, and solutions provided. Generate reports as required to track performance metrics and identify areas for improvement., • Collaboration: Collaborate with other IT team members to escalate and resolve complex technical issues. Provide guidance to Tier 1 support staff as needed., • Continuous Improvement: Stay updated on emerging technologies and best practices in IT support. Proactively identify opportunities to improve processes and enhance the quality-of-service delivery., • Other duties as assigned. Qualifications: • Bachelor's degree in Information Technology, Computer Science, or related field preferred., • Proven experience in a Tier 2 IT support role, with expertise in user account management and technical troubleshooting., • Proficiency in Windows operating systems, as well as common productivity software., • Experience with: Windows 10/Windows11, Defender for Office 365, Azure Policies, Entra ID, Azure Conditional Access to name a few., • Strong understanding of Microsoft 365 administration, including user provisioning, email configuration, and security settings., • Excellent communication skills, with the ability to convey technical information clearly and concisely to non-technical users., • Strong problem-solving skills and attention to detail., • IT certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), current Microsoft cloud or Azure certification (e.g., Microsoft Certified: Azure Administrator Associate) are a plus.

Job Description * Job Opportunity: Technical Specialist - Senior (766377) Location: Raleigh, NC Duration: 12 months (with option for extension) Work Arrangement: Remote until all staff return to onsite work; onsite presence required thereafter. Equipment Pickup/Return: Candidates must pick up equipment onsite on the first day and return it on the last day at their own expense. Position Overview Our client, NC DIT-Transportation, is seeking a highly skilled Technical Specialist - Senior to join the Account Management Team for a 12-month engagement. This lead role involves ticket assignment, training, queue management, and daily reconciliation with HR data. The ideal candidate will have advanced expertise in account management, Active Directory administration, and IT security, with a proven ability to resolve complex technical issues and lead team efforts. Key Responsibilities • Account Management & Administration:, • Manage daily deactivation and leave of absence (LOA) reports from NCDOT Human Resources, ensuring parallel ServiceNow requests are processed., • Perform queue management to ensure timely and accurate ticket resolution., • Assign daily tickets and train Account Management staff on team processes and procedures., • Administer accounts across nine systems, including Microsoft Active Directory, AvePoint, Cayosoft, N Admin Mail Portal, Apple Management Console, Online Directory, and ServiceNow., • Technical Expertise & Problem Resolution:, • Independently resolve issues through advanced system analysis and troubleshooting., • Document incidents and resolutions in ServiceNow, providing weekly status reports to management., • Analyze and assess client needs to develop effective, tailored solutions., • Security & Compliance:, • Implement NCDOT and NCDIT security policies to protect data from unauthorized access, alteration, or destruction., • Ensure compliance with NCDIT Security Office requirements and standards., • Project Management:, • Lead projects by directing team efforts, integrating individual skills, and providing status updates to management., • Documentation:, • Develop and maintain comprehensive documentation for all processes and procedures, aligning with Operational Level Agreements (internal) and Service Level Agreements (external)., • Review documentation annually to ensure accuracy and relevance. Required Qualifications Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization. Required 3 Years Advanced knowledge of appropriate security measures of the organization. Required 3 Years Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients. Required 3 Years Ability to analyze and assess client needs to develop effective and appropriate solutions. Required 3 Years Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Required 3 Years Analysis of technical and user documentation for technical assistance and support Required 3 Years Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Required 3 Years Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically. Required 3 Years Demonstrates initiative in solving problems associated with projects and daily work. Required 3 Years By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

Job Description Duties and Responsibilities: The Information Technology (IT) Specialist is responsible for monitoring and maintaining the IT systems under the direction of Corporate Headquarters IT. The incumbent will focus on specific computer networks, databases, and system administration. Under supervision, the IT Specialist will install, configure, service, repair, and maintain information technology systems in both a stand-alone and client-server environment. The IT Specialist will also participate in technical research and development to enable continuing innovation within the organization and ensure that system hardware, operating systems, and software systems are fully operational. Key duties include but not limited to the following: Provides support to end users by way of telephone, email, and the helpdesk ticketing system. Troubleshoot systems and hardware, including PC’s, servers, network equipment, and end user applications. Maintain Active Directory user accounts in accordance with company policies. Configure, deploy, maintain, troubleshoot, and install new computer hardware, peripherals, mobile devices, and software for end-users in-house and remotely. Responsible for the desktop imaging process, ensuring all systems are running a standardized configuration. Records, responds to, diagnoses, escalates, follows up, and documents solutions to problems. Diagnose and resolve problems associated with application software, hardware, and operating systems; determine the source of the issues and classify their level of urgency and nature. Assist with end-user cybersecurity training across all sites. Assist with network and domain migration projects. Adheres to all IT processes, policies, standards, and procedures. The IT Specialist may be assigned other duties as deemed necessary to complete the goals and objectives of the department. Requirements: Skills, Qualifications, Experience, Special Physical Requirements: Bachelor’s Degree in a technical discipline (Computer Science/Information Technology/Computer Engineering) or equivalent experience, 3+ years’ work experience or 2+ years’ experience in desktop and/or help desk support. Strong project, time management and conflict resolution skills. Excellent customer service skills for a diverse customer base. Experience in PC installation. Proficient with Microsoft Windows 10, Windows Server 2012/2016/2019. Knowledge of PC and Server hardware. Strong attention to detail with an emphasis on written and verbal skills. Ability to explain concepts and instruct employees through troubleshooting processes. Ability to work under pressure and prioritize tasks effectively. Ability to travel up to 20% of the time. Must pass Department of Homeland Security background check, pre-placement physical and pre-employment drug-screen. Preferred Skills: Experience using helpdesk ticketing software. Knowledge of Microsoft 365, Azure, SCCM, and Intune MDM. Knowledge of Microsoft Hyper-V and VMware. Knowledge of SAN and backup/disaster recovery appliances. Knowledge of networking components such as firewalls, routers, switches, and wireless access points. Knowledge of Cloud based phone systems. Industry certifications, such as CASP, CEH, CISSP, GSEC, GCIH, Sec+, Net+, A+, Cloud+, CCNA, CCNP, CCDP, CCDA, MCP, MCSA, MCSE, MCITP, MTA. Working Conditions: This job operates in a manufacturing setting and professional office environment. Must be able to work in the chemical plant safely and get into tight spaces. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Some of the work will require exposure to loud noises or fumes in the plant facility, collaborating with officials, plant managers and employees. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Benefits: Medical, Dental, Vision, Life/AD&D, 401K, and vacation.

Job Description The Forge Companies (TFC) is seeking an IT Support Specialist for our Buckhead Atlanta office. This role focuses on providing hands-on support to associates with company-issued hardware and software. In collaboration with other IT teams, the IT Support Specialist will help ensure technology is utilized efficiently and effectively across the organization. Job Summary The ideal candidate will be a technical and critical thinker who understands technology and can use their knowledge to reach resolutions efficiently while providing exceptional customer service. We are looking for someone hungry to grow and learn. Essential Functions • Provide software support (Windows 11, M365/Office applications, Intune, Adobe, etc.), hardware support (laptops, mobile devices, conference room equipment, printers, etc.), and connectivity support., • Take full ownership of the installation and setup of new laptops, mobile devices, and peripherals, overseeing the entire process from planning to execution, ensuring smooth deployment with minimal oversight., • Assist with conference room and A/V setups for meetings and presentations., • Work with associates to troubleshoot technology issues, minimizing downtime, ensuring efficient resolution., • Help build and improve the company’s knowledge base system and processes., • Act as a self-starter, managing tasks and resolving issues without constant supervision., • Maintain clear documentation of issues, solutions, and processes within our standard ticketing system., • Maintain and track the company’s technology assets. Qualifications, Skills, and Abilities • BA/BS in Computer Science or related field, or equivalent experience., • IT certifications (A+, CCNA, MCP, MCSA, MCSE) preferred., • Proficient with Microsoft 365’s product suite., • Strong understanding of network, hardware, and software functionalities., • Excellent technical troubleshooting skills., • Excellent organizational skills and attention to detail., • Excellent interpersonal and customer service skills., • Strong analytical and problem-solving skills., • Ability to maintain confidentiality of company information., • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift 15 pounds at times. Travel Requirements • Less than 5% of the time, but occasional travel is necessary. #LI-MG1

Job DescriptionAbout the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities • Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment, • Track inventory and stage equipment for upcoming field sessions, • Field Sessions (In the Vehicle):, • Travel to designated locations and transport modes (cars, buses, trains, planes), • Run ~90 minute test sessions on mobile/wearable tech in motion, • Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site, • Capture logs, escalate defects, and keep operations running smoothly 3. Post-Test Wrap-Up: • Verify that collected data has synced with backend systems, • Produce session documentation: results, app issues, logs, and downtime, • Suggest improvements to testing workflowsRequirements, • Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience, • At least 1 year of QA testing or support experience with mobile apps/devices, • Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus), • Excellent written and verbal communication—able to collaborate with cross-functional teams, • Reliable travel capability with a valid driver’s license and ability to use multiple transport modes, • High responsibility, flexibility, confidentiality mindset, and strong interest in tech, • Clean driving record and criminal backgroundWhy Join?, • Work on the cutting edge of mobile and location-based tech, • Gain diverse field experience across different transport modes, • Collaborate with industry-leading engineers and project managers

Job Description Join Our Team as a Technical Support Specialist Company: Public Safety Brands Location: Decatur, Ga Job Type: Full-time Salary: $21.64/hr About Us: Public Safety Brands is an innovative technology company that continually delivers groundbreaking digital systems for frontline professions that depend on speed, accuracy, easy-to-access data, and transparency in their work. Immerse yourself in our vibrant culture. At Public Safety Brands, we foster a purpose-driven environment that values ethical practices and teamwork. We prioritize transparency and trust-building, creating a supportive atmosphere for growth and innovation. Our team wholeheartedly embraces diversity, promoting an inclusive harmony. We highly value work-life balance and celebrate employees' contributions within a recognition-driven culture. Join us at Public Safety Brands for a fulfilling experience where positive impact and collaboration shape a brighter future. Your Role: Reporting to the Call Center Manager, the Technical Support Specialist (TSS) serves as the first line of support for clients seeking assistance with Utility products or services. The TSS is responsible for delivering prompt, professional, and customer-focused technical assistance through phone, chat, and email channels. This role involves troubleshooting common technical issues such as network connectivity, hardware malfunctions, software errors, and access-related problems using established procedures and internal knowledge bases. The TSS is expected to accurately document interactions, categorize tickets appropriately, and follow established workflows and service level agreements (SLAs). Strong analytical, organizational, and communication skills are essential, as the TSS must actively listen, ask relevant questions, and translate complex issues into understandable solutions for clients. When issues cannot be resolved at the Tier 1 level, the TSS will escalate them to higher-tier support teams with all necessary context and documentation, ensuring a seamless handoff. In addition to resolving issues, the TSS plays a key role in user education, client retention, and identifying trends or recurring issues to help improve support processes. A commitment to continuous learning, professionalism under pressure, and a customer-first mindset is critical for success in this role What You'll Do: The essential functions include, but are not limited to, the following: • Serve as the first point of contact for clients seeking technical support, delivering excellent customer service through professional, clear, and empathetic communication., • Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures., • Troubleshoot and resolve issues related to Utility applications and hardware, including, Polaris, Rocket, EOS devices and accessories., • Perform basic network and connectivity troubleshooting (LAN/WAN/Wi-Fi) and assist with simple configurations when needed., • Accurately document all customer interactions, issue details, troubleshooting steps, and resolutions in the Zendesk ticketing system., • Escalate complex or unresolved issues to Tier 2/3 support, providing detailed case notes and full context for efficient handoff., • Educate users on system functionality, product usage, and best practices to reduce repeat incidents and improve user experience., • Proactively identify patterns in support requests and contribute feedback to improve internal documentation and processes., • Participate in scheduled on-call rotation to support after-hours client needs., • Arrive on time for scheduled shifts, remain fully engaged during working hours, and maintain reliable attendance., • High school diploma or GED required., • 1+ years of experience in technical support, help desk, or IT service environment., • Prior customer service or contact center experience., • Strong verbal and written communication skills with the ability to explain technical issues in plain language., • Familiarity with Windows OS, basic PC hardware, and general troubleshooting methods., • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment., • Working knowledge of LAN, WAN, and Wi-Fi networking concepts., • Basic understanding of Linux-based systems and command-line navigation is beneficial., • Experience with Zendesk or other ticketing systems preferred., • Passionate: You love what you do and have a positive attitude. You care about your teammates and the results of your work while demonstrating humility., • Coachable: Open to feedback and continual professional improvement. Flexible and adaptable., • High Standards: Quality orientation. Follow through on commitments. A doer who gets it done., • Efficient: Producer of significant output with minimal wasted effort. Excellent at organizing, planning, and prioritizing., • Proactive: Self-starter who appropriately tackles problems and finds solutions., • Collaborative: Approaches work with a team-player mindset. Knowledgeable in your field while also humble and open to new information., • Emotional Intelligence: Exudes a high degree of self-awareness, embodies superb active listening skills, and has the ability to handle interpersonal relationships judiciously and empathetically. Always exercise good judgment while under pressure., • Communicator: Speaks and writes clearly and articulately. Likes to build strong relationships across the organization. Shows appreciation for others' views and input. \, • Resourceful: Ability to think creatively to source information Why join us? Utility provides a comprehensive program for our employees’ five pillars of well-being and benefits: * Emotional Health: Paid Time Off – 3 weeks per calendar year * Physical Health: Selection of ten group health plans to fit every family situation – several are fully paid for employees and dependents. Dental, Vision, Flexible Spending Accounts, and Health Savings Accounts are available. * Social Health: Community Online Academy on a variety of courses for personal development * Professional Health: Tuition Reimbursement for College Courses and Continuing Education Expenses * Financial Health: Retirement Savings Plan with 100% match up to 4% with immediate vesting * Other Benefits: Voluntary Insurance, Basic Life AD&D, Critical Illness, and Accident Insurance * Enjoy a free chef-inspired lunch Monday through Thursday: The company provides a delicious chef-inspired lunch from Monday through Thursday, eliminating the need to worry about meal planning and preparation on those days. * Physical Demands and Work Environment The physical demands described here must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. This role requires the employee to have the ability to maintain a stationary and an upright position regularly. Regular movement within the office is required to access file cabinets, office machinery, and other resources. This role involves continuous operation of a computer and other office productivity machinery and tools, including a printer and computer. Regularly, the employee changes their body position to assist in moving objects or gaining access to items. The capacity to convey information and concepts effectively for mutual understanding must be possessed by the employee. They must also possess the capability to share precise details during such interactions. Specific vision capabilities, particularly the ability to observe details at close range (within a few feet of the observer), are essential for performing tasks accurately. This role involves the occasional transportation of boxes weighing between a minimum of 5 pounds and a maximum of 30 pounds throughout the office to fulfill diverse demands. The employee occasionally carries out their responsibilities while being exposed to various outdoor weather conditions. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Description GENERAL DESCRIPTION OF POSITION: Reports to the Director of Information Technology or designee. Provides skilled hardware, networking, OS and application support to end users in a medical setting (70% with EHR System (support and training) and 30% with IT support (hardware and peripherals)). Performs maintenance, installations, upgrades and other technical duties associated with the supports of IT applications, workstations and servers. The IT Support Specialist position is responsible for providing support to Southside Medical Center end-users requiring technical assistance. The primary focus of this position is to provide customer service, ticket triage, and problem resolution by communicating with users at every level for all types of requests in a friendly, professional, and timely manner, and ensure that computer systems are working efficiently. Job Responsibilities ∙ Provide front-line onsite technical support, including troubleshooting hardware, standardized and proprietary software, mobile devices, VPN, printers, telephony, and network connectivity, including network equipment installation (basic knowledge). ∙ Configure, deploy, and maintain Windows 10/11 desktop and laptop computers in an enterprise environment. Basic knowledge of server management with emphasis on Active Directory, Group Policy, O365, cloud services and Exchange Server. ∙ Coordinate, troubleshoot and resolve incoming tickets, phone call and walk-up requests. Remote and in-person support. Travel <50 miles is required as needed. ∙ Utilize technical expertise and applicable company policies and procedures to resolve a variety of issues in a healthcare environment. ∙ Uses the IT Service Desk electronic ticketing system according to department procedures for the opening, closing, resolution, escalation, and tracking of user requests. ∙ Manage user accounts for different systems, shared resources and protect sensitive data. ∙ Great customer service, great communication, technical skills to resolve IT issues related but not limited to network, phone system, access control, printers, and other peripherals. ∙ Assist and train end users to solve problems and increase their self-reliance. ∙ This position is located onsite during normal core business hours with eventual travel to other clinics when remote assistance is limited. Travel to multiple company locations as needed to perform hands-on maintenance and support tasks. ∙ Perform other duties as assigned. Current working job knowledge/proficiency in: Microsoft Office 365; OS, Windows 10/11 Working knowledge of HP, Lenovo, Dell workstations and Laptops (Hardware and Software) Remote desktop solutions Knowledge of Active directory (password resets, account creation etc.) Windows networked environment Basic working knowledge of VOIP phones (VM PIN resets) Knowledge of Apple IOS is a plus Experience in Ticketing applications VPN, manage users and app installation Understanding of shared network drives Printers/Scanners (Hardware and Software) SharePoint OneDrive Knowledge of antivirus and internet security solutions Email security software Understanding of Bitlocker and System Recovery Education Requirements and Minimum Qualifications Associate's degree (A. A.) or equivalent from two-year college or technical school; or 5-10 years related experience and/or training; or equivalent combination of education and experience. Experience in healthcare is preferred. Proficient in common IT systems, software, hardware, peripherals, and troubleshooting methods. Ability to work independently, manage priorities, and document technical issues. Ability to travel to on-site locations as needed. Ability to stand for extended periods, kneel, lift, and move up to 50 pounds.

Job Description We’re Hiring! Senior Technical Support Specialist Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers. We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success. By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth. Interested in this position and meet the qualifications and requirements? Apply at . Questions? Contact us at 404-575-8262. Position Summary: Responsibilities include but are not limited to the following: The senior technical support specialist's role in CTB is crucial to its operation. They ensure that all technical aspects are functioning optimally. Technical hiccups can affect a company's performance. Therefore, a Technical Support Specialist's duties and responsibilities will revolve around maximizing computer system capabilities as well as the following: • The application of system-analyst techniques and procedures, including consulting with users to determine hardware, software, or systems functional specifications,, • Maintain CTB's IT services through installing and upgrading software, installing hardware, and configuring systems and applications, including analyzing reports, documenting procedures, and coordinating with users, • Maintain, configure, and support the internal Helpdesk solution (LanSweeper). Monitoring & tracking response times, ticket completion, and knowledge base entries to common support issues. Reports status to the department manager., • Maintain IT assets for distribution as needed, configuration, imaging, etc., • Mentor junior Helpdesk personnel, • Handling customer technical support cases through phone, email, and helpdesk ticket submission Maintain Helpdesk user confidence by answering tickets on time, • Maintaining system functionality by testing computer components, • Advanced experience with Office 365 - including advanced troubleshooting as well as system migrations, • Advanced knowledge of computer hardware and peripherals, • Knowledge and experience with domain-based networks, such as file and print shares, mail and application servers, • Understanding and experience with Active Directory management as it relates to user account creation and modification, security group policy, and distribution groups, • Knowledge and experience managing mobile devices and tablets and mobile device management, • Malware/Ransomware/Email Security best practices, • Assist in the creation of support tickets with external third-party resources. Excellent written and verbal communication skills, • Ability to conduct research into a wide range of computing issues as required., • Ability to absorb and retain information quickly., • Ability to present ideas in user-friendly language., • Highly self-motivated and directed with keen attention to detail., • Proven analytical and problem-solving skills., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Exceptional customer service orientation., • Experience working in a team-oriented, collaborative environment., • Resolution mindset with the ability and passion for delivering personalized, customer-focused support to help resolve technical challenges, • Excellent verbal and written communication skills, • Bachelor's degree from an accredited four-year university or college with a technical major such as computer science/engineering or equivalent combination of education and experience., • 5+ years of IT Support experience is REQUIRED, • Advanced knowledge of Remote Monitoring and Management (RMM) tools (NetComply One experience a plus but not required), • Experience in an MSP/IT as a Service environment is HIGHLY desired, • Advanced understanding of operating systems (Microsoft Windows 10, 8, 7, macOS, iOS, and Android) as well as typical Office suite applications, • Advanced knowledge of networking concepts, setup, troubleshooting, and general administration, • Advanced experience with Office 365 – including advanced troubleshooting as well as system migrations, • Advanced knowledge of computer hardware and peripherals, • Knowledge and experience with domain-based networks, such as file and print shares, mail and application servers, • Knowledge and experience with Active Directory management as it relates to user account creation and modification, security group policy, and distribution groups, • Knowledge and experience managing mobile devices and tablets and mobile device management, • Malware/Ransomware/Email Security best practices, • Industry Relevant certifications (MCES, Helpdesk, AT, Network +, Security +) are preferred but not required. Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results-driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full-time associates. Our benefits package includes the following: • Medical, Dental, Vision, and Prescription, • 401(k) Retirement Plan, • Life Insurance, • Accidental Death & Dismemberment, • Short&/Long Term Disability, • Flexible Spending Plan, • Paid Time Off, Vacation, and Holiday Pay, • Tuition Reimbursement, • Employer Assisted Housing Program EEO/AA • Wholesale Membership Program, • Wellness Program, • Employee Assistant Referral Services (EAP), • Legal Shield Program, • Group Cancer & Accident Insurance Programs, • Worker’s Compensation Program, • Free Banking Services, • Awards and Recognition Programs, • Training & Development Programs and much more

Job DescriptionSalary: Position:Client Provisioning Specialist (CPS) Organization:Client Account Management (CAM) Classification:Non-Exempt Reports to:Manager of Client AccountServices Summary:The CPS is a customer facing support position focused on the clients experience with the lifecycle of Client Account Manager. This includes primary contact for client predominantly regarding project management. The CPS is chartered with clearly identify gaps in project delivery while ensuring that the project team and clients are aware of issues that will impact timely project completion and/or costs, and pro-actively seek to identify and communicate any schedule and budget risks. The role will begin as part-time hourly during the training period. Once in the role for 3-6 months, the apprentice will be given the opportunity to move to the full-time Client Provisioning Specialist role if the training period is completed successfully. Essential Functions and Qualifications: • Account Management in serving as an extension of a clients team, • Presentation skills, • Project management skills, • Manage multiple, diverse tasks simultaneously, • Basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications), • Microsoft Office competency and fluency in Excel, • Confidence in delivering in-person and web-meetings; including all levels/organizations within a client organization, • Managing large volumes of data in excel and application databases, • Navigating carrier portals (wireline/wireless), • Knowledge of and understanding of pricing and benchmarking of telecom services Preferred Competencies: • General knowledge of business finance, • Reviewing, understanding, interpreting and managing carrier contracts, • C-Level presentation and interaction skills Major Duties and Responsibilities: • Presenting to C-Level and Executive Level management teams, • Provide constant external feedback to clients on savings opportunities and best practices, • Provide timely, detailed and accurate reporting to external and internal audiences, • Perform and share with assigned clients recurring (weekly) updates and status on account, • Enter new, upgrade, downgrade, and disconnect service orders, • Solicit Quotes from vendors, • Resolve escalated orders and issues, • Create maintain, track, and report on status updates for open orders, • Coordinate with management to ensure timely installation of client circuits, • Schedule and prepare for customer activations as well as disconnections services Skills and Abilities: • Ability to escalate effectively and manage vendors (both partners and non-partner vendors), • Ability to communicate effectively (verbal, written, email) with customers, peers, direct and senior management, • Ability to diagnose, articulate, and provide solutions for clients technical issues, • Ability to work as a facilitator on project plans implementations and installs/disconnects, • Ability to leverage automation for efficiency and added customer benefit, • Ability to utilize Vatics Telecom Expense Management Tool, • Ability to articulate Vatics product set and company store Supervisory Responsibility:While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and management organizations and will need to take various leadership roles, internally and externally. Work Environment:This position operates in a professional office environment. Position Type and Expected Hours of Work: The role will begin as part-time hourly during the training period. Once in the role for 3-6 months, the apprentice will be given the opportunity to move to the full-time Client Provisioning Specialist role if the training period is completed successfully. Travel:Some travel (locally or in the US) may be required to perform the critical functions of the job. Required Education and Experience: • College Degree, • 1+ years in telecommunications and/or in the Telecom Expense Management (TEM) and/or Managed Mobility Services (MMS) industries Additional Eligibility Qualifications • Work Authorization/Security Clearance (if applicable), • Job contingent upon a background check EEO Statement:It is our policy to provide equal employment opportunity to all individuals. We are committed to a diverse workforce. We value all employees talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. Vatic s policy is to provide equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, known mental and physical disabilities, or veteran status. Federal and state laws require this, and we believe equal employment opportunity is simply good business practice.

Job Description TECHNICAL SUPPORT SPECIALIST JOBDUTIES AND RESPONSIBILITIES. ·Serves as the primary escalation point forincoming queries and technical issues. ·Manages and/or assigns projects and tasks toother team members as appropriate ·Advises, collaborates and assists businessunits with system enhancements and modifications ·Provides technical assistance and support forincoming queries and technical issues related to systems, networking, phonesystems, audio/visual equipment, computer software (e.g., Windows 10, MicrosoftOffice, various browsers), hardware, etc. ·Effectively provides user support over thephone, in person, and via remote tools. ·Responds to user requests promptly,demonstrating courtesy and respect for customers to ensure complete problemresolution and satisfaction through appropriate follow-up. ·Assists users with information security andprivacy questions; provides directions for the correct action. ·Supports telecommunication devices andservices; assists users on various vendor wireless networks and telephony. ·Distributes and reviews user equipment asrequired; updates inventory asset management systems with assigned equipment; ensuresequipment is clean, up-to-date, and operational. ·Provides installation and assistance forlaptops, desktops, printers, scanners, cell phones, air cards, landlines, networks,and other assigned peripherals. ·Troubleshoots end-user problems; troubleshootsdesktop and network printing problems for various vendor printing devices. ·May be asked to train users on IT hardware andsoftware (e.g., laptops, printers, login, email, etc.) ·Creates user support documentation and instructions. ·Multi-task, prioritize problems, and managetime to ensure the timely resolution of incidents. · This individual will work in a team environment, is responsible for IT support and Telcom tickets, and demonstrates an ability to communicate with agency personnel beyond providing and receiving instructions. TECHNICAL SUPPORT, SPECIALIST SKILLS,AND QUALIFICATIONS. ·Minimum of 2-3 years of IT technical support ·Strong knowledge and experience installing,configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems,etc. ·Technical expertise should include Windows 10,MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterpriseanti-virus solutions, Helpdesk ticketing systems, and Azure. ·Proficiency with imaging laptop computers 20h2,21h2, Microsoft Office 2010, Cisco network, and other authorized desktop applications. ·Knowledge and proficiency in Mobile devicemanagement, including IOS and Android devices operating systems Enterpriseencryption solutions, Windows PC/laptop management via Active Directory, andrelated software. ·Willing to work off-hours and weekends whenrequired for projects or emergency support. ·Experience installing, configuring, andsupporting network printers and audio/visual equipment ·Effective use of ticketing systems to trackand document incidents (ServiceNow and Sales Force ·isstrongly preferred) ·Highly detailed and process-oriented withadvanced troubleshooting, incident resolution, and documentation skills ·Strong team leadership, time management, andcoaching and mentoring skills ·Excellent customer service and communicationskills are a must. ·Desktop Technician will provide day-to-daylocal remote desktop support, receive inbound calls, answer questions,troubleshoot, and document steps performed to resolve challenges with hardware,software, and application issues in a ticketing system. ·Providing fault analysis to customers’ coreoperating systems and platforms, providing support, and applying desktop faultresolution for the approved application suite.

Job Description Job Description: IT Support Specialist DeKalb Preparatory Academy DeKalb Preparatory Academy, a K-8 charter school located in DeKalb County, Georgia, serving approximately 585 students and 100 staff members, is seeking a dedicated and skilled IT Support Specialist. This individual will play a vital role in supporting the daily technology needs of our students, teachers, and staff, while ensuring the smooth operation of our IT infrastructure. Position Summary The IT Support Specialist will provide technical support and troubleshooting for hardware, software, network systems, and educational technology tools. The specialist will assist in maintaining, upgrading, and securing the school’s IT environment, while providing direct support to students and staff to ensure their technology needs are met effectively and efficiently. Key Responsibilities • Provide technical support for desktops, laptops, Chromebooks, printers, smartboards, and other classroom technology., • Support distribution, setup, and maintenance of student and staff devices., • Assist with device inventory management, barcoding, and tracking of technology assets., • Install, configure, and update software and applications on school devices., • Troubleshoot hardware and software issues for staff and students in a timely manner., • Maintain and monitor the school’s network, Wi-Fi access points, and connectivity in coordination with vendors., • Assist with security management including account setups, password resets, and endpoint protection., • Provide training and support for staff in the use of educational technology tools and platforms., • Collaborate with the IT Manager and external vendors to ensure system reliability and upgrades., • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred; equivalent experience may be considered., • 1–3 years of IT support experience, preferably in a school or educational environment., • Familiarity with Windows, macOS, and ChromeOS environments., • Basic knowledge of networking, Wi-Fi troubleshooting, and device management., • Strong problem-solving and communication skills., • Ability to multitask, prioritize, and work independently or as part of a team., • Commitment to supporting teachers, staff, and students in achieving their academic goals. Work Schedule • Monday – Friday, 7:30 AM – 4:30 PM (please adjust to the scheduled work hours for this position)., • 401(k), • Dental Insurance, • Health Insurance This is a full-time, on-site position at DeKalb Preparatory Academy in DeKalb County, Georgia. The IT Support Specialist reports directly to the IT Manager/COO and works closely with school leadership to ensure technology resources are effectively supporting teaching and learning. Compensation will be commensurate with experience and qualifications.

Job DescriptionUnder general supervision, provides management information system user support, either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop/conduct training. Job Type: Full-Time (32-40 hours per week), On-site with occasional remote work Job Description: We are seeking an IT Support Specialist to join our team, providing essential technical support and customer service to state employees and internal/external customers. This role will be based in the State Accounting Office (SAO) and will focus on troubleshooting, supporting, and maintaining hardware and software systems to ensure end users have the tools they need to perform their duties effectively. The IT Support Specialist will work closely with internal teams, external service providers, and the agency’s security office to manage end-user devices, provide IT assistance, and ensure a secure computing environment. This is an in-office position with occasional remote work, and the specialist will work regular business hours, Monday through Thursday, with some flexibility for occasional Fridays. Primary Duties & Responsibilities: • End-User Support: Provide phone and remote technical support for issues such as new equipment setup, hardware/software problems, SSL VPN issues, suspicious emails, network drive access, and network outages not covered by service providers., • Equipment & Service Coordination: Work with management and departments to discuss equipment performance and collaborate with service providers to resolve ongoing issues promptly., • Software and System Maintenance: Coordinate installations, upgrades, and patches for software on PCs and VDIs, ensuring that systems remain up-to-date and secure., • New Service Rollouts: Support new service or service modifications as required by the Georgia Technology Authority (GTA)., • Vendor Coordination: Participate in regular conference calls with vendors and agency CSM to ensure consistent service delivery., • Service Requests: Submit ServiceNow requests for onboarding, offboarding, hardware installations, and other IT-related needs., • System Maintenance & Troubleshooting: Work with service providers to maintain and troubleshoot application issues, particularly for AWS VDI Workspaces., • Vulnerability Management: Coordinate the identification and remediation of vulnerabilities on VDIs and end-user devices., • Mobile Device Management: Perform monthly reviews and updates for mobile device management., • Account Management: Manage network accounts using Active Directory and service providers, including weekly and quarterly reviews of end-user access., • Ticket Management: Effectively manage and escalate CRM tickets to the appropriate service provider when needed., • Audio/Visual Equipment Management: Oversee and manage the AV equipment in all conference rooms within the SAO., • Wi-Fi Management: Manage internal and guest Wi-Fi access points through AT&T to ensure secure network access., • Training Development: Develop materials and methods to train others on hardware and software applications., • Customer Service: Deliver outstanding customer service in person, via phone, and email., • Physical Tasks: Perform lifting and bending as needed to move monitors, laptops, and other IT equipment., • Other Duties: Perform additional duties as assigned to meet department needs.Skills and Competencies:, • Strong critical thinking, problem-solving, and analytical skills., • Attention to detail, self-motivated, and capable of managing multiple tasks simultaneously., • Ability to go above and beyond in meeting customer needs and expectations., • High level of integrity, accountability, and reliability., • Excellent interpersonal, written, and verbal communication skills., • Ability to multi-task effectively in a fast-paced environment., • Proficiency with MS Office 365 Suite., • Experience with ConnectWise Connect and Microsoft Teams for remote technical assistance.Entry Qualifications:, • Education: High School diploma/GED required., • Experience: Six (6) months of education or experience in information security, privacy, system/network administration, application development, or IT support., • Vocational/Technical degree in computer technology or networking from an accredited institution, or one year of experience in the installation and repair of computers and technical equipment., • CompTIA A+ Certification., • Ability to analyze and assess customer requests or complaints, evaluate technical issues, and determine the best course of action., • Ability to communicate effectively, including active listening and maintaining a courteous and professional demeanor.Work Schedule:, • Work Hours: Monday through Thursday, occasional Friday., • Schedule: 32-40 hours per week, mainly in-office with occasional remote work.

Job DescriptionIT Technical Support Specialist This support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Objectives of this role • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware, • Handle business-critical IT tasks and system improvements, • Enable faster and smarter business processes and employee productivity, • Research and evaluate emerging technologies, hardware, and software, • Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe. Responsibilities • Install, configure, and support workstation software, hardware, printers, and phones, • Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy, • Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly, • Implement applications and software upgrades and troubleshoot any performance issues Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc. · Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc. · Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros. · History of working in an Active Directory domain environment · Proficient at software installs and troubleshooting · Some networking knowledge, along with the ability to troubleshoot network issues from the command line.