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Job Description Salary: $75,000- $85,000/yr Other Forms of Compensation: Pay Grade: 13 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at . Job Summary Working as an Assistant Director, you are responsible for assisting the Director of Environmental Services in directing and leading all aspects of the operational needs of the Housekeeping Department. You will coordinate the tasks of the Operations Managers. You will serve as a liaison between administration and hospital departments and deliver the highest possible level of service. Key Responsibilities: • Establishes and reviews standards and work procedures for all Housekeeping staff in accordance with established policies and practices of the facility, • Plans work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services are rendered to all areas, • Interviews, selects, hires, evaluates, and recommends termination of facility housekeeping personnel according to facility standards., • Orients, trains, develops and supervises all staff, • Performs regular facility inspections and evaluations; ability to recommend action items; assists with relocations within the facility, • Conducts regular staff meetings and communicates with members of other departments to coordinate housekeeping activities, • Schedules major project work, assuring that adequate staff and supplies are available, • Conducts regular inventory of housekeeping supplies, • Assists Department Director with budgetsPreferred Qualifications:, • Bachelor’s degree or equivalent work history required, • Solid understanding of all housekeeping procedures preferred, • Demonstrated progressive growth in the field of health care housekeeping facility maintenance, • Good work ethic, intense drive, and initiative for quality and customer service, • Excellent written and verbal communication, listening and empathy, and decision-making (one-on-one and group) skills, • Ability to apply a participative approach to managing staff, to function appropriately under stress, to coordinate and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1468900 Crothall Healthcare ASHLEY VAVROCK [[req_classification]]

Job Description Salary: $61,000- $65,000/yr Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at . Job Summary Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. Essential Duties and Responsibilities: • Establishes and annually reviews standards and work procedures for all staff., • Plans work and staffing schedules and areas of work to ensure adequate services are rendered., • Assists in the hiring process; interview, hiring and training of new associates., • Orients, develops, and supervises all supervisory/housekeeping staff., • Conducts regular inspections and makes recommendations to the facility., • Conducts monthly reporting of goals, accomplishments, and future plans., • Provides staff education and continuous training., • Communicates with staff, administration, and other departments., • Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program) Qualifications: • 4 years of support services, military, housekeeping, and/or facilities maintenance experience., • At least 1 year of supervisory experience in support service related field with high customer/client contact., • Ability to communicate effectively in written format and oral presentations., • Ability to multi-task and establish priorities., • Ability to maintain organization in a changing and stressful environment., • Exhibit initiative, responsibility, flexibility, and leadership., • Possess a thorough knowledge of contract administration and office procedures., • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1468907 Crothall Healthcare ASHLEY VAVROCK [[req_classification]]

Job DescriptionSalary: $23.56-$28.37/hr Come join a growing financial technology company thats leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Genesys Systems Administrator to support our Operations team. The Junior Genesys System administrator will work under the guidance of the VP of Contact Center Performance Management to support and maintain a highly available, secure, and efficient environment that supports business operations and provides optimal customer experiences. This individual works in close partnership with others within operations as well as additional departments throughout the organization, including but not limited to IT, Marketing, Compliance and Legal. Essential Functions: System Installation & Configuration: • Install, configure, and maintain the Genesys Cloud platform, • Configure Genesys components such as routing, IVR, Bots, voice, chat, email, and other communication channels., • Monitor the performance of Genesys platforms to ensure optimal operation and resource utilization., • Troubleshoot performance issues, identify root causes, and implement corrective actions., • Create and manage user accounts, roles, and permissions within the Genesys environment., • Ensure proper configuration of user profiles and associated workflows for smooth operations., • Implement and enforce security protocols to protect data and ensure system integrity., • Monitor and audit system logs for any suspicious activities and take necessary actions., • Provide advanced troubleshooting for system outages, service disruptions, and incidents., • Analyze logs, system alerts, and call data to resolve technical issues efficiently., • Plan and execute system upgrades, patches, and updates with minimal downtime., • Perform regular backups of the Genesys system and verify the integrity of backup files., • Maintain accurate documentation for all configuration changes, system upgrades, troubleshooting processes, and maintenance activities., • Provide regular reports on system performance, incidents, and system health to leadership., • Work closely with the development, network, and support teams to ensure seamless integration and operation of Genesys systems., • Assist with the training of end-users and team members on new system features, functionalities, and best practices., • Provide on-call support and respond to after-hours incidents as necessary. The ideal candidate will have the following: • Bachelors Degree or 3 years of relevant experience., • Experience with Genesys Cloud systems highly preferred., • Basic understanding of the Genesys platform (Genesys Cloud, Genesys Engage, PureConnect, etc.) and general contact center technology., • Familiarity with telephony systems and concepts (e.g., VoIP, ACD, IVR, call routing)., • Strong analytical and troubleshooting skills, with a willingness to learn new tools and technologies., • Ability to identify, diagnose, and escalate system issues under guidance., • Good written and verbal communication skills for documenting issues and interacting with team members., • Ability to clearly explain technical concepts to non-technical users. One of the following Genesys Cloud Certifications must be completed within each 6 months in the role, with the expectation that all 4 will be completed within first 2 years in the role. • Genesys Cloud CX: Professional Certification (GCX-GCP), • Genesys Cloud CX: Developer Certification (GXC-GCD), • Genesys Cloud CX: Architect Certification (GCX-ARC), • Genesys Cloud: AI Digital Bots & Knowledge Certification (GC-AI-DB) Why Continental Finance? Continental Finance Company (the CFC) is one of Americas leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) #LI-HYBRID

Job DescriptionDescription: The Wealth Partner Team Leader provides outstanding personalized service to their clients through the bank’s premiere financial services. They are responsible for leading their team to achieve long term growth, provide clients a great experience, and contribute to corporate level initiatives such as training, marketing and business program development. They cater to the customer with a focus on growing and protecting the client’s assets and seek to make a positive impact on the communities in which they live and work. KEY RESPONSIBILITIES • Work closely with Retail Management to ensure that branch customers with investment needs are being introduced properly to Wealth Partners, • Collaborate with Commercial Lending & Treasury Management on identifying prospects., • Generate new recurring fee and commission relationships to lead divisional team to achieve its revenue targets, • Manage multiple Wealth Partners in a bank division. This includes monitoring pipeline activities, overseeing annual and semi-annual performance reviews, regular one-on-one conversations and keeping the Director of Business Development apprised of any business issues., • Adhere to the complexity of FINRA guidelines and bank compliance., • Establish additional processes and procedures that align with corporate goals and initiatives ATTITUDES Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: • Respect - Maintain a culture of teamwork, collaboration and client focus by respecting all aspects of clients and co-workers., • Client Focused - Focusing on providing exceptional customer experience., • Inclusion - Including all colleagues to ensure diverse thoughts are incorporated implemented processes and procedures. BEHAVIORS Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: • Leadership - Be the Wealth Management Leader by driving business for your division, • Integrity - Demonstrate integrity in all interactions., • Collaboration - Collaborate with colleagues through Business Development and Cross Selling, • Volunteerism - A recognized and visible presence in serving our communities. COMPETENCIES Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating: • Accountability - Be accountable to drive operational efficiency within the business line of Wealth & Asset Management, • Innovation - Think outside the box to strategically design and implement client solutions., • Professionalism - Demonstrate professionalism within all interactions. SUPERVISORY RESPONSIBILITIES (If applicable) Supervisor drives strategic success from encouraging transparency, maintaining a focus on shared organizational goals, and making time for professional development. Supervisors are expected to hold regular one-on-ones with direct reports to provide them with an invaluable chance to align goals, offer guidance, and foster growth within their teams. • Oversees Wealth Partners and their overall business activity, • Creates best practices for Wealth Partners on engaging with internal and external referral sources SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning. Requirements: QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this job successfully, an individual is required to perform each crucial job requirement satisfactorily and a skills inventory is listed below: 4-year degree in related field or equivalent combination of education and/or experience. Minimum of 7 years’ experience in Wealth Management or a related field required. 10+ years’ worth of wisdom in banking, financial services preferred. Prior sales and new business development experience required. Management and recruiting of team members will be required over time. Proven experience advising clients of investments, pre- and post-retirement, education funding, and financial planning. CFP or similar professional designation preferred. FINRA Series 7 and 63 licenses plus Series 65 or 66, plus NY Life & Health license are preferred, but not required. A background check will be conducted. • LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively., • TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn excel, power point and any other computer programs pertinent to performing job duties., • MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate of return, ratio, and percent and to draw and interpret bar graphs., • REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. BENEFITS • Medical, Dental, Vision & Life Insurance, • 401K with company match, • Paid Time Off & Recognized Holidays, • Leave policies, • Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet), • Employee Assistance Program, • Employee Health & Wellness Program, • Special Loan and Deposit Rates, • Gradifi Student Loan Paydown Plan BankOnBuffalo is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

Job DescriptionJob Description This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. • This is a full-time, onsite position., • Benefits include Health, Dental Vision and 401k., • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers., • Provides support to client identified VIPs, • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities., • Perform Install/Move/Add or Change (IMAC) activities., • Perform all assigned desk-side support activities, • Display outstanding technical and professional services skills at all times, • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines, • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair, • Understands and follows all documented service operations policies and procedures., • Other duties or certifications may be assigned to meet business needsQualifications Education and Experience: • Typically requires technical school certification or equivalent of 2-4 years of relevant experience, • Certifications and/or Qualifications:, • Maintain all required OEM Certifications as directed by Management, • Knowledge of relevant software and hardware systems, • Understanding of ITIL methodologies, • A+ certification is desired, • Excellence in communication and customer-facing skills, • Strong oral, written and interpersonal skills, • Ability to follow instructions and processes with minimal instruction, • Ability to lift and or move various computer equipment up to 50 lbs., • Must own a basic repair kit, • Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines. This position is open to all US Citizens 18 years of age or older.

Job Description Are you outgoing and enjoy meeting new people? Do you like technology and enjoy helping people solve problems? What if you could help people unlock their organization's potential for increased productivity by improving communication? What if you could make a difference by connecting people to something bigger than themselves and providing solutions that help them in their most critical time of need? Are you seeking an exceptional opportunity with a dynamic company? If so, we may have the perfect job for you. Ronco is seeking a talented Strategic Account Manager - Healthcare for our Buffalo territory who will create and execute sales in the healthcare market to include solutions for hospitals and long-term care facilities. You will be responsible for exceeding sales revenue goals, developing and maintaining valued customer relationships, and expanding our customer base, all while forging your own path. Accountabilities Include: • Generate new customers within an assigned territory, • Service and expand the business of the existing customer base, • Write and submit timely, accurate, professional bid proposals and RFPs, • Prepare and present sales presentations, • Determine strategic efforts based on competitive analysis and market trends to maximize sales efforts, • Conduct walkthroughs and develop the scope of work documents based on potential installation projects, • Understand and successfully interpret specifications, • Demonstrate various technology solutions to customers, • Keep accurate pipelines via Customer Relationship Management software, • A Bachelor's Degree or equivalent work experience, • A minimum of 2 years of experience developing new business within healthcare-related sales in a hospital environment, • Previous experience selling into C-Suite preferred, • Demonstrated communication skills, including both written and verbal communication, • Strong proficiency in MS Office (Excel, Word, PowerPoint, Outlook), • Customer service and team-oriented Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. But we do know how to let our hair down and have a serious bit of fun. In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, uncapped commission, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, 401k, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. Ready to take the next step in your career? Apply today! This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Ronco is a drug-free workplace. Employment is subject to passing a drug test. We are an Equal Opportunity Employer Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Benefits: Management responsibility Leadership role Set shifts with no late nights Great pay Valuable work experience Future references/referrals Paid training and lifeguard certification Requirements: Ability to work with children Teach 1 lesson per week in the pool Excellent interpersonal communication and organizational skills Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, customer service, retail and vending department, private party operations, workplace employee activities amongst other duties. Duties and Responsibilities: • Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures., • Manages the staff of the GSS location(s) to ensure high productivity, excellent performance and positive employee satisfaction., • Trains and oversees all staff to provide superior swim instruction to the students of GSS and the highest level of customer service. Interacts with the staff on all issues related to class scheduling, student progress, customer service and employee performance and training., • Provides sales and marketing training to all qualified sales staff., • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved., • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained., • Gains knowledge and experience in all technology to achieve a high level of competence in customer maintenance, bookings, class scheduling, reporting and administrative functions., • Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment., • Manages financial responsibilities including weekly cash deposits, cash reconciliation, tilling off process, financial documentation, and budgeting., • Initiates and oversees workplace culture and employee interaction. Maintain a high level of employee satisfaction., • Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP., • Gains knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment including proper pool chemistry and pump room operation., • Maintains current required certifications for self and all staff., • Schedules staff and manages payroll., • Expert in all roles and responsibilities in the swim school, • Work 1 shift per week in a lifeguard/swim instructor capacity High school diploma or GED required. Bachelors degree in business administration, communications or equivalent is desired. Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred. Three to five years management experience is preferred. Certificates and Licenses: Lifeguard, CPR, First Aid, AED and Certified Pool Operator certifications required or be able to obtain these certifications within 90 days of start date. Lifeguard Instructor certification preferred. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Job DescriptionWe're looking for an experienced IT support specialist to provide our team with top-notch assistance! You'll make sure any technical issues are resolved efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today!Compensation: $45,000 - $55,000 yearly Responsibilities: • Configure new technology for the company, including software and applications, computer hardware and desktops, and operating systems, • Run security checks on all of our systems to ensure we are protected from cybersecurity threats, • Respond quickly to technical issues so problems can be resolved and our employees can continue to work efficiently, • Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently, • Provide technical assistance to clients using our RMM & PSA tools via email, phone, and on-site support, • Use strong communication skills to make clients feel comfortable with their technology, • Be a team player to provide the absolute best experience to end-users, • Must be able to work independently and set daily goals as well as quickly change gears as emergencies arise Qualifications: • Top-notch customer service skills and driven to make our business succeed, • Skilled in communication, time management, and organization, • Expert-level Microsoft Office skills, • High school diploma or G.E.D. required, associate’s degree in information technology or computer science is a bonus, • 2+ years experience in a professional IT setting, • Able to create detailed documentation for all tickets and SOPs, • Ability to simplify complex topics when working with clients About Company Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT service, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop-shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Dental insurance, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Duties and Responsibilities include the following: • Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures., • Helps the General Manager and department managers fulfill all daily tasks., • Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction., • Oversees employee engagement to maintain a high level of employee satisfaction and company culture., • Oversee training and development of the aquatics department to provide superior swim instruction in accordance with GSS standards., • Interacts with all wet side staff on operational items including class scheduling, student progress, and customer experience., • Able to maintain and troubleshoot proper pool chemistry and pump room operation., • Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment., • Completes evaluations on all teachers and conducts an assessment on all trainees prior to teaching independently., • Directs, trains, maintains and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and EAP., • Interacts with the team members on issues related to class scheduling, student progress, customer service and employee performance and training., • Provides sales and marketing training to all qualified sales staff. Works with the Marketing Manager to ensure high levels of customer service and sales performance., • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved. Assist GM with purchasing., • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained., • Work with GM and Marketing Manager to manage social media, book water safety presentations and events, and build partnerships with local, like-minded businesses., • Oversee monitoring of email, voice messages, and social media to ensure timely and appropriate responses., • Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions., • Gains a high level of knowledge of GSS pool operations to ensure understanding and ability to train front desk staff to sell the program and respond to customer concerns., • Initiates and oversees workplace culture and employee interaction. Maintain a high level of employee satisfaction., • Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP. Certificates and Licenses: Certified Pool Operator and Lifeguard Instructor certifications required. Both certifications must stay up-to-date and current. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate. Job Type: Full-time

Job DescriptionAt Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Strategic Accounts team at Deliverect drives growth with our largest enterprise customers. We go beyond transactions by building consultative partnerships that simplify digital order management at scale, enable operational excellence, and open new growth opportunities. Through these relationships, we position Deliverect as a trusted partner to the industry’s most influential restaurant groups. Your Impact: As the Sales Director, Strategic Accounts, you will have a significant impact on Deliverect's expansion in the U.S. within the Strategic Accounts team, which oversees our largest accounts. This is a critical role responsible for fueling revenue growth and market expansion, as well as driving partner acquisition within the QSR industry. This role is for a self-starter excited by the challenge of entering a new market and is driven to make Deliverect the winning player in the US in the next 18-24 months. You will be instrumental in positioning Deliverect as a frontrunner in SaaS technology for this segment. *This is a full-time, hybrid role with a flexible work schedule.What you will do: • Fuel Business Growth: Take the lead in identifying, qualifying, and closing complex sales opportunities within strategic accounts. You will develop and execute effective sales strategies to penetrate new accounts, with a focus on greenfield opportunities and building new doors within the top 50 QSR brands., • Cultivate Relationships & Manage Accounts: Manage a portfolio of strategic accounts, ensuring customer satisfaction and retention. You will build and maintain strong relationships with key stakeholders, acting as a trusted advisor and tailoring solutions to meet their needs., • Travel and Network: Proactively identify opportunities to meet with clients and prospects face-to-face. This will involve significant travel (up to 20%) to client meetings, trade fairs, and exhibitions, sometimes on short notice., • Forecast and Report: Accurately forecast sales and pipeline activity for your portfolio. You will prepare regular sales reports, presentations, and analyze sales data to identify trends and opportunities that will help shape the go-to-market strategy., • A Proven Network and Experience: A minimum of 7-10 years of proven commercial sales experience, with a track record of success working with the largest U.S. QSR brands. You must have a dense, existing network within numerous leading QSR brands, and be comfortable closing large, complex deals with big targets., • Hunger for New Business: A relentless drive to prospect and initiate new conversations, with a strong desire to overachieve on targets. You are excited by the challenge of starting from a limited existing footprint and building a pipeline from the ground up., • Consultative Selling Skills: Experience selling software and a consultative sales approach with the ability to identify customer pain points and provide strategic insights and recommendations., • Resilience and Adaptability: A resilient and hard-working attitude, with the ability to navigate ambiguity and operate effectively in a fast-paced environment. You are a problem-solver who is coachable and manages time efficiently., • Strong Communication: Excellent communication skills, both written and verbal, to articulate complex solutions, negotiate with stakeholders, and present to clients., • Willingness to Travel: Comfort with frequent travel, including at short notice, to attend meetings and industry events., • Nice to Have: Experience with CRM platforms (e.g., Hubspot) and ticketing systems (e.g., Zendesk). Experience in or strong understanding of the hospitality, food tech, or POS systems landscape. Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information:

Job Description Company’s overview: Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest growing BPOs, developing tremendous career opportunities, attractive compensation & benefit packages for our talented members in the countries where it operates. With over +15 support departments such as Marketing, Accounting & Finance, Human Resources, Call Center, IT, Operations and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it. I. Summary/Objective: The IT support analyst will be accountable for troubleshooting incidents regarding to information technology to our BPOs and our USA stores, furthermore, will be able to provide on-site support to hardware and software to solve any issues, and remote support to no-tech savvy users guiding them to solve their technical problems. II. Responsibilities: * Handle tier 1 and tier 2 IT support escalations through tickets * Follow up on outstanding requests from our stores in USA and from our BPOs in Nicaragua and Colombia and ensure timely solution * Proactively resolving issues in a helpdesk environment (create, document, follow up and solve tickets) * Create accounts and configure hardware * Provide local on-site support to solve matters related to software and hardware * Manage and monitor internal assets to ensure accurate inventory records III. Education/Experience: * Technologist or bachelor’s degree or last semesters of engineering on computer system, telecommunications, electronics or related. * 2 to 4 years’ experience with at least two consecutive years with the same company. IV. Skills/ Qualifications: Strong verbal communication skills, organizational skills and detail oriented, multi-tasking skills, high level of interpersonal and customer service skills to handle sensitive and confidential situations and documentation, stress management skills, and time management, creative, open-minded, and critical thinking. * FortiGate devices and consoles * Azure and Active Directory maintenance * Windows and Linux servers * Windows 10 Pro, Windows 11, and MacOS operating systems * Android and iOS mobile devices * Google suite * Office 365 * Automating windows 10/11 deployments * Hostify/Ubiquiti access point management * ServiceNow or ticketing tool knowledge * Azure or security related certifications are a plus * ITIL certification is preferred but not required * Advanced English level - B2 at least (speaking, listening, and writing) * At least 2 years of experience on IT support * Retail experience is preferred * Ethical Conduct * Knowledge of call/contact center operating environment preferred * Multitasking and time-management skills, with the ability to execute tasks efficiently * Hands-on attitude with the desire to improve our work environment * Customer service attitude * Organizational skills, detail oriented and sense of urgency is a must * Demonstrated ability to work independently and under pressure * Positive attitude, passionate about their work, creative and proactive * Microsoft Office knowledge preferred * Schedule Flexibility * Resourceful and problem-solving skills We offer: • Eyecare benefit, • Educational Program, • Growth Opportunities, • On-site doctor, • Life insurance, • Discount program, • Referral program, • Transportation in Managua, • Meal subsidy, • Salary in US Dollars

Job Description Prime Care Coordination is a human services agency that partners with people with intellectual and/or developmental disabilities to help them receive services and supports they need to live their lives in the most meaningful way. We are seeking a dedicated Assistant Care Manager to join our team! The schedule is Monday-Friday (8 hour shift) This position is a hybrid/remote position. PCC Values Its Employees by offering: • Paid time off (25 days per year), • 10 Paid Holidays, • Affordable health care coverage including health, dental, vision, starting as low as $10.00/month, • 401(K) Retirement plan, • Tuition Reimbursement, • Generous Employee referral program, • Employee Wellness Program (earn up to $250 per year!), • Numerous other benefits, please apply to find out more! Summary: The Assistant Care Manager’s primary function is to work in partnership with the Care Manager to provide services to individuals with I/DD, to coordinate care and services needed to assist individuals achieve optimal health, wellness, and life goals. The Assistant Care Manager is responsible in conjunction with the Care Manager to provide Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. The Assistant Care Manager will provide all services with a person-centered approach and that aligns with NYS OPWDD Valued Outcomes. Essential Job Functions: • Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health, • Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and Life Plan, • Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing, • Meet with individuals and families face to face in the community and their homes, • Coordinate and ensure access to chronic disease management, • Facilitate referrals to clinical and community resources, including planning, referrals, and follow-up for transitional care, • Coordinate and provide access to long-term care supports and services, • Engage families and natural supports into the care coordination process, • Ensure all individuals and families receive services that are culturally and linguistically appropriate, • Advocate on behalf of the individual, • Promote self-advocacy and the ability to self-direct, • Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team, • Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations, • Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures, • Document all services and maintain appropriate records following all established documentation procedures, • Represent PCC on workgroups, committees, advisory groups or networks as assigned, • Participate in opportunities for continued training and education, • Perform all other duties relevant to the position as requested. Knowledge, Skills, and Abilities • Ability to act quickly, assess and act accordingly in crisis situations, • Basic technology skills and understanding of health records, • Knowledge of ethical and professional responsibilities and boundaries, • Associates Degree or equivalent earned college credits in Health or Human Services or related field OR, • Ability to sit/stand throughout day to accomplish job, • Ability to enter data, notes, and other documentation into a computer., • Must be able to travel throughout covered territories in Upstate NY as needed. The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1037.