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Job Description La Grande Boucherie is seeking a hospitality professional who is an experienced and capable Assistant General Manager who will be in charge of planning, organizing, training, and leadership of the restaurant and its staff to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. Fine-dining experience at French restaurant strongly preferred. Our work environment includes: • Growth opportunities, • Lively atmosphere, • Negotiation and mediation skills., • Ability to communicate verbally and in writing., • Ability to make decisions., • Organizational skills., • Attention to detail., • Skills in management and development., • Proactively ensure compliance of food safety and hygiene regulations at all times. Our Company: The Group is a collection of restaurants based in New York City, embodying passion, integrity and excellence. Our latest location, LA GRANDE BOUCHERIE aims to become a Parisian square in Midtown and one of the most authentically French dining destinations in Manhattan. This one-of-a-kind brasserie evokes the optimism from the turn of the century and is our largest and most esteemed restaurant. Our concepts are intricate and intentional. As we grow in New York City, we are also growing across the US! We are proud to have invested in the city over the past 10+ years and are looking forward to creating future spaces that embody our passion for timeless tradition. The Group Hospitality is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at The Group Hospitality are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages. Powered by JazzHR 9Qc0WGm5TR

Job Description WE WANT YOU TO JOIN THE ‘HYGGE’ AT OLE & STEEN Danish ‘hygge’ (hoo-gah) describes the feeling of well-being and coziness and we want to bring that into everything we do! Of course, we can’t do that without awesome teams! So, if you’re ready to join our fun journey, and become an expert in Danish pastries, bread, and culture, we have a one-way ticket available. But let’s warn you, the pastries are so good you might become addicted… POSITION OVERVIEW We are looking for a true culinary professional to join our team of artisan bakers. As a Baker at Ole & Steen you will learn about real Danish bread and pastries. You will produce artisan Danish breads, rolls, and laminated dough as a part of an enthusiastic and international team, The ideal candidate must be enthusiastic about baking, love long fermentation times, and enjoy working as a team. You must adhere to health and safety standards. The goal is to enhance customer satisfaction so that we can maintain and expand our clientele and you must expect to produce a high volume of products for our stores. This role is ideal for someone who is interested in learning about our Danish heritage and learn about real Danish breads and pastries. RESPONSIBILITIES * Accurately measure, scale, and mix dough ingredients using commercial mixers, dough sheeters, and presses in accordance with standardized recipes and production targets. * Execute precise lamination of croissant and other viennoiserie doughs, ensuring proper incorporation of lamination fat and maintaining defined structural standards. * Monitor and document dough and butter/fat temperatures before and during lamination to ensure consistent product integrity and prevent breakage or separation. * Visually and physically inspect raw materials for freshness, quality, and conformity to specifications; report discrepancies promptly. * Adhere to established portioning standards to support product consistency and minimize waste. * Track and communicate ingredient usage; assist with inventory management by monitoring par levels and alerting supervisors of low stock. * Correctly label, date, and store all prepped ingredients and laminated doughs following FIFO and food safety guidelines. * Conduct routine checks on equipment to verify operational safety and sanitation compliance; escalate maintenance concerns as needed. * Maintain a clean, sanitized, and well-organized workstation in alignment with internal hygiene protocols and health department regulations. * Collaborate with the viennoiserie and baking teams to ensure smooth handoff and alignment on daily production needs. QUALIFICATIONS & REQUIREMENTS * Completion of a Culinary School program or apprenticeship preferred * 2-3 years of professional lamination experience preferred. Experience with Danish or Scandinavian baking methods is a huge plus! * Experience with mixing, bench work, proofing, and baking bread a plus * Ability to work overnight, weekends, and some holidays * Able to lift 50+lbs without restrictions * The ability to stand and/or bend for extended periods of time to perform essential job functions * Basic math skills * Excellent time management skills * Thoroughly follow company procedures according to health and safety standards * Adhere to all food safety regulations and procedures OPPORTUNITIES At Ole & Steen you will get a versatile job with professional colleagues, and exciting individual development possibilities. We are a rapidly growing business, creating career opportunities across the organization. We believe that with dedication, passion, and hard work, you can reach whatever you dream of, and we have a sincere interest in constantly challenging and uplifting each other across professional competencies and departments. BENEFITS * 401 (K) matching program * 4-10 Hour work days * Competitive salary rate range between $20.00 - $24.00$ (depending on experience) * 50% discount at any Ole & Steen location (US, UK, and DK) * Free meal whilst working * Uniforms provided * Learn new skills and grow with us * Generous paid vacation and sick time to promote work-life balance * Accrue 40 hours paid Holiday on your first year and 80 hours on your second year * Commuter benefits * Option to participate in healthcare program, 75% covered by the company Ole & Steen is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. ABOUT OLE & STEEN Ole & Steen was founded in 1991 by the Danish bakers Ole Kristoffersen and Steen Skallebæk and originally called Lagkagehuset or “The Layer Cake House”. Ole & Steen is pioneer in the resurgence of artisanal and handcrafted baking practices in Denmark. In 2008 the two bakers joined forces and became the organization we know today. We have been Denmark’s favorite bakery for more than 30 years, serving delicious Danish breads, pastries, cakes, single estate coffee and food. We opened our first bakery on Union Square in 2019 to huge acclaim and fantastic reviews and we’re continuing our exciting growth journey – we currently operate 3 retail stores across NYC, and we have plans to grow and expand over the coming years! Heart-Made: Ole & Steen has always believed that if something is worth doing, it’s worth doing properly. From hospitality and recipe development, to store design and sustainability initiatives, everything we do we throw ourselves into 100% with love and attention. Rustic, Refined: We’ve always been dedicated to taking rustic recipes and refining them. Delivering the simple beauty of Danish baking styles with an extra edge of quality, we elevate the taste to new heights through tirelessly perfected techniques and the finest quality ingredients we can get our hands on. Everyday Special: From the feeling you get when you step foot through our doors, to the delicious treats you bring back for your loved ones, we want Ole & Steen to be that extra special spark in your day. We go above and beyond to offer genuine, kind service. At Ole & Steen, every day joy starts with our team members. The people turning on the lights, baking our breads, and setting the tone for a great day. People are det heart of who we are. We have the ambitious goal to become the world’s most loved bakery. Therefore, we need passionate employees, who want to be a part of our rapidly growing business. We seek the unique experience through excellent service, and we want to make sure that everyone who enter our doors feels the atmosphere of the Danish “Hygge”.

Job Description:\n\nCOMPANY SUMMARY The Empire State Building, the “World's Most Famous Building," owned by Empire State Realty Trust, Inc. (ESRT: NYSE), soars 1,454 feet above Midtown Manhattan from base to antenna. The $165 million reimagination of the Empire State Building Observatory Experience created an all-new experience with a dedicated guest entrance, an interactive museum with nine galleries, and a redesigned 102nd Floor Observatory with floor-to-ceiling windows. The journey to the world-famous 86th Floor Observatory, the only 360-degree, open-air observatory with views of New York and beyond, orients visitors for their entire New York City experience and covers everything from the building's iconic history to its current place in pop culture. The Empire State Building Observatory Experience welcomes millions of visitors each year and is ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do, "America's Favorite Building" by the American Institute of Architects, the world's most popular travel destination by Uber, and the #1 New York City attraction in Lonely Planet’s Ultimate Travel List. Since 2011, the building has been fully powered by renewable wind electricity, and its many floors house a diverse array of office tenants such as LinkedIn and Shutterstock, as well as retail options like STATE Grill and Bar, Tacombi, and Starbucks. For more information and Observatory Experience tickets visit esbnyc.com or follow the building's Facebook, X (formerly Twitter), Instagram, Weibo, YouTube, or TikTok. The ESBO has recently undergone a top-to-bottom renovation that includes a dedicated Guest entrance, an immersive, tactile, and digital museum that celebrates our icon from the moment it was conceived to its place today in pop-culture, and a completely re-imagined 102nd floor viewing experience (). Within the museum’s more than one dozen memorable moments, we could not resist but sprinkle a little extra fun with the inclusion of our Kong exhibit where visitors walk through an office from the 1930’s complete with the famous, giant ape's fingers pierce the walls as he dangles from the building and dodges vintage fighter planes. Those brave enough can even step into Kong's hands – but beware, you might feel the power of this fearsome ape firsthand! The renovations also include industry-leading Indoor Environmental Quality (IEQ) improvements such as bi-polar ionization, MERV 13 filters, and increased ventilation that led to the building’s achievement as the first building in the Americas to receive the WELL Health-Safety Rating. Overall, the Guest feedback has been stellar! New York Times’ quote: “…exhilarating and intimate.” Are you a driven, self-motivated and results oriented professional who thrives on building a winning team? Do you define success as the ability to drive revenue, EBIDTA, and deliver an exceptional experience? Then join our team and experience the rewards of hard work, teamwork, learning, and dedication to create a “best-in-class” attraction that requires excellence in all that we undertake. ABOUT EMPIRE STATE REALTY TRUST Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Director of Sales, Travel Trade will report to the SVP, General Manager and build, train and lead a team of sales professionals to target group and travel trade sales and develop and implement relevant marketing plans. The Director will assess the existing team, make recommendations, analyze sales data, review and set sales targets, and to identify opportunities for improvement. The Director will manage daily sales operations, track sales performance and interpret data. The Directors will lead reporting on performance (the “what”) and what has been tried, what is underway, and next steps (the “so what”) in a digestible and trend-able way to share upwards for departmental status updates. The ideal candidate has experience in the field, owns and wants to develop strong relationships in the industry, has thought about or deployed technology in their current position, has strong communication and interpersonal skills. The ideal candidate will have experience in group sales and travel trade industry, NYC tourism market experiences helpful and not necessary, and a history of successful identification of new business opportunities and support the development of innovative sales strategies.RESPONSIBILITIESBuild, train and lead a high-performing sales team that consistently achieves ticket sales, revenue and per cap goalsTrack, analyze and report on sales performance data to highlight trends, identify improvement opportunities, and provide leadership updates in a clear and actionable wayDevelop and execute sales plans that target groups and travel trade segments, including account development of existing clients and the proactive outreach to attract new clientsOversee sales operations including contract management, rate distribution, pricing, group sales reservations and reseller content deliveryDirect the implementation and manage the execution of the sales & marketing plan to include account development activities for key customers, prospects and segmentsProduce sales collateral, hosting familiarization tours, and coordinating trade shows, sales missions, and client eventsWork with revenue team to optimize per caps and capacity utilizationCollaborate with Operations, Accounting, Revenue, and Ticketing departments to streamline sales processes and ensure that sales strategies are aligned with overall business goalsCollaborate with the Marketing team to ensure brand consistency across all printed materials, client websites, the Travel Trade Resource Center, and the OTA ToolkitEnsure the harmonization of sales operation procedures and update the department's SOP manual to guarantee the smooth execution of daily activities with the sales team, maintaining consistency and uniformity in all processesRepresent the Sales Team on cross-department projectsOversee back office and group sales reservations, ensuring prompt responses to all general customer service and sales inquiries via website, email, phone, and chatbotCoordinate weekly sales meetings, set agendas and ensure alignment with departmental goals and leadership priorities. Utilize knowledge of market trends and business practices to recommend decisions that enhance the sales processIdentify emerging market trends to proactively adjust or modify sales strategies accordinglyProvide coaching and support including sales training sessions to keep the sales team up to date on sales techniques and customer service skillsProvide daily operational support, overseeing the training and adoption of Salesforce, Ventrata, Monday.com, and Satisfi Labs chatbot by the Sales Team, including all system updatesProactively identify holdups in the sales process and find ways to reduce themMaintain strong knowledge of the Observatory’s products and services as well as the tour and travel industryStay on top of what our competition is doing. Understand what they do that makes them strongerEstablish processes to audit all travel trade accounts for content accuracy and premium placement, to ensure strong visibility across partner platformsLeverage emerging technologies, including AI to identify new prospects, streamline reporting and enhance departmental efficiency WHAT SUCCESS LOOKS LIKEThe team is productive, motivated, delivers its work product transparently, and tracks its goals as set by Observatory leadership. The candidate’s bonus will be calculated against performance as listed below. TEAM GOALSFinancial Targets:NOI = 15%Reseller Admissions = 45%Reseller Per Cap = 15%Subjective = 25% QUALITATIVE INDICATORSAccountability:Sets clear goals, monitors performance, and holds team accountable through strong collaboration, effective communication, and high moraleBuilds and leverages strong industry connections to drive successWorks effectively with others, prioritizes tasks, and communicates goals and plans clearly to ensure the achievement of admissions and revenue targetsReceives positive feedback from clients and stakeholders, which indicates high levels of satisfaction with the services providedSeeks innovative solutions and improvements, which shows a proactive approach to problem-solving and process enhancementKnowledge:Possesses in-depth knowledge of the tourism industry, including its key players, market dynamics, emerging trends, potential risks, and opportunitiesActively engages in professional development opportunities, demonstrates growth in their skills and knowledgeEffectively leads the team and fosters a culture of continuous learning and development REQUIRED SKILLS / ABILITIESExceptional written and oral communication skillsAbility to work in a fast-paced environment and manage multiple tasks simultaneouslyKnowledge of sales techniques and customer service best practicesStrong analytical and problem-solving skillsStrong proficiency in MS Office (Excel, Word, PowerPoint)Proficient in Salesforce (or other CRM system), Ventrata ticketing (or other ticketing system) and Monday.com (or other work management platform) EDUCATION & EXPERIENCE Bachelor’s degree in related fieldMinimum of 7 years of experience in sales, with at least 2 years in a leadership role and 5 years managing a team5 years sales experience within the hospitality or travel and tourism industry preferred WHAT YOU CAN EXPECTAt ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independentlyDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable – you take a strong sense of ownership and accountability over your work Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious – you consistently look for new ways to work smarter, not just harderEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culturePositive – you possess a service-oriented attitude with excellent follow through BENEFITSCompetitive base salary and bonusHealth/Dental/Vision insuranceCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD InsuranceVoluntary Enhanced LTD ProgramVoluntary Hospital, Accident, and Cancer Programs401(k) with 100% match up to 5%Paid parental leavePre-tax transit accountsEmployee Assistance Program for emotional, financial, and legal support WELL-BEINGGenerous paid time offFlex Summer FridaysEmployee engagement programsVolunteer time offContinuing educationComplimentary Empire State Building Observatory accessComplimentary gym membership and other wellness benefitsEmployee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses. ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us