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- Building Service 32BJ Benefit Funds
Customer Service Representative (CSR)2 days ago$50926.57–$53063.84 yearlyFull-timeManhattan, New YorkJob Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
Immediate start!No experienceEasy apply - Intertrans Express (NY) Inc
Logistics Coordinator14 days ago$36978–$60133 yearlyFull-timeValley StreamEntry-level Welcome About Us Intertrans Express Inc., established in 1998, is a leading logistics and freight forwarding company serving North America and the world. With major locations in Los Angeles, New York, and Canada, we help global customers move their goods efficiently and on time. We’re a stable, respected company that believes in growing talent from within. In logistics, your career is future-proof. You will never have to worry about job security. Job Description We’re hiring a full-time Logistics Specialist to join our import operations team. You don’t need any prior experience — we’ll teach you everything you need to know. If you’re detail-oriented, motivated, and ready to start a career in logistics, we want to hear from you. Your Main Tasks Track and manage import shipments Communicate with trucking companies, customs brokers, and clients Handle documentation and enter shipping data Support the team with daily logistics tasks Provide great customer service and problem-solving What You Bring Good communication and teamwork skills Attention to detail and willingness to learn Ability to stay organized and work in a fast-paced environment Basic computer skills Experience in logistics is a plus, but not required We Offer: Competitive pay 401(k) plan with company contribution Medical, dental, and vision insurance Paid vacation and company holidays Career advancement opportunities On-the-job training from day one We believe in hiring for attitude, and training for skill. This is your opportunity to build a career in a high-demand industry. Join our team and grow with us!
No experienceEasy apply - Carnegie Hill New York (CHI New York)
Counselor29 days agoPart-timeManhattan, New YorkCarnegie Hill New York (CHI) – New York, NY Part-Time & Full-Time | In-Person | Flexible Schedule | Trauma-Informed Care ** 🏥 About Us** Carnegie Hill New York (CHI) is a respected outpatient treatment provider located in Manhattan. We deliver trauma-informed, harm reduction-based care to individuals with substance use disorders. Our services include: - OTP (Opioid Treatment Program) - CDOP (Chemical Dependency Outpatient Program) We support patients recovering from opioids, alcohol, cannabis, stimulants, and other substances. At CHI, we foster dignity, compassion, and evidence-based care. We are currently hiring dedicated part-time and full-time counselors to join our collaborative, mission-driven team. ** 📝 Job Responsibilities** - Provide in-person individual and group counseling to clients - Facilitate therapy groups focused on relapse prevention, trauma support, coping skills, and wellness - Complete biopsychosocial assessments and develop person-centered treatment plans - Support both harm reduction and abstinence-based recovery goals - Maintain documentation in the electronic health record (EHR) according to OASAS standards - Collaborate closely with prescribers, nurses, peer specialists, and administrators - Participate in supervision, team meetings, and ongoing professional development ** ✅ Qualifications** - Required: Active NYS credential – CASAC-P, CASAC-T, CASAC, LMSW, LMHC, or LCSW - Bachelor’s degree holders from accredited colleges are encouraged to apply - CHI will assist eligible applicants in acquiring CASAC-P certification prior to or during onboarding process - Experience or interest in treating both opioid and non-opioid substance use disorders (alcohol, cannabis, etc.) - Familiarity with harm reduction and trauma-informed care principles - Strong interpersonal, documentation, and organizational skills - Bilingual (Spanish/English) is a plus - 1–2 years of relevant experience is a plus but not required; we strongly encourage all applicants to apply regardless of experience ** ⏰ Schedule** - Part-time and full-time roles available - Opioid Treatment Program (OTP) Clinic hours: Monday–Friday, 6:30 AM – 2:30 PM; Saturday 9 AM – 11 AM - Chemical Dependency (CDOP) Clinic hours: Monday–Friday, 9:00 AM – 5:00 PM; Saturday – by appointment - Flexible scheduling—morning shifts especially welcome - All work starts in-person, face-to-face counseling, with potential for hybrid work later 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) - Easily accessible via subway and public transit (near 4,5,6, and Q trains) 💲 Compensation - Competitive hourly rate or fee-for-service (based on license and experience) - Compensation details discussed during interview or by phone with CEO - Clinical supervision and CEU support provided - Inclusive, trauma-informed team environment - Career development and potential transition to full-time employment ** ** ** 📬 How to Apply** Please submit your resume and a brief cover letter via Indeed: Applications are reviewed on a rolling basis. ** 🤝 Join Our Team** Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.
Immediate start!No experienceEasy apply
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