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  • Reforge Tech LLC
    IT Field Technician
    IT Field Technician
    hace 22 días
    $18–$22 por hora
    Jornada completa
    Parkchester, The Bronx

    Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

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  • Elan Jewels
    Sales Associate
    Sales Associate
    hace 2 meses
    Jornada completa
    Manhattan, New York

    Job Title: Sales Associate Location: Elan Jewels, New York Office Salary Range: $45,000 - $60,000 per year + commission (base salary + commission) Work Schedule: Full-time, 8 hours per day Job Description: We are seeking an experienced and highly motivated Sales Executive to join our team, responsible for driving sales and building relationships with clients in the jewelry industry across the USA. The ideal candidate will be proactive, tech-savvy, and possess excellent sales, negotiation, and relationship-building skills. Key Responsibilities: 1. Visit jewelry stores in the assigned regions to generate orders for jewelry pieces., 2. Build and maintain strong, long-term relationships with clients., 3. Utilize CRM software to manage leads, sales reports, and customer interactions effectively., 4. Identify new business opportunities and drive sales growth., 5. Negotiate pricing and terms with clients to close sales., 6. Prepare and deliver sales presentations to potential clients., 7. Provide market insights and feedback to improve sales strategies. Requirements: 1. Proven sales experience in nationwide markets, particularly in the jewelry industry., 2. Fluent in English (additional language skills are a plus)., 3. Must have a driving license for the relevant regions (USA)., 4. Strong knowledge of CRM systems and sales reporting tools., 5. Tech-savvy and able to adapt to digital tools for sales and customer management., 6. Willingness to travel extensively across assigned regions. Job Type: Full-time Pay: From $45,000.00 per year Shift: Day shift Morning shift Experience: B2B sales: 4 years (Preferred) License/Certification: Driving License (Preferred) Work Location: In person

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