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Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7:00pm. This role is based out of our Mamaroneck office and will flex to other locations within the market to support as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description Job Title: Accounts Resolution Specialist- Level III Reports to: Head of Account Services Supervises: ART Level I and Level II Position Summary: The Level III Account Resolutions Specialist serves as the highest escalation point for complete, technical, and high-impact client account issues. This role demands expert-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Level Three ART specialist excels at analyzing and resolving intricate client and process related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, and prevent recurring issues. Additionally, this role plays a key part in mentoring lower-level specialists, refining support protocols, and contributing to process optimization initiatives that enhance overall operational efficiency and client satisfaction. Key Performance Areas & Key Performance Indicators: Submission Analysis (55%): • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy, • Handles escalated client tickets that exceed the scope of the Level One and Level Two Service Tiers, • Reviews and prioritizes escalated tickets for efficient resolution, • Investigates and resolves complex account discrepancies, connection issues billing issues, and service requests that have been escalated to Level Three support, • Collaborates with internal teams to resolve multi-departmental concerns, • Ensures all tickets are documented thoroughly and updated regularly, • Provides clear, professional, and timely updates to clients regarding their inquiries, • Explains complex resolutions in an easy-to-understand manner to build trust and confidence Mentorship (25%): • Mentor all team members in the intricacies of Payment Processing and Account Maintenance, • Write our procedures how-to-guides, and continuing education resources on any topic that reaches level three that has steps that can be captured and documented, • Works with Director of Client Experience to analyze workflows that optimize efficiency and bring value to the client experience, • Asses Level One and Two ART by offering guidance and training on basic and complex scenarios, • Acts as a resource for resolving questions and improving team knowledge, • Ability to manage multiple team members, and other priorities in a fast-paced environment, • Skilled and able to execute all tasks within the ART Level One and Two Scope of Work, • Acts as resource to Level One and Two ART, and assists them in ticket issuance and resolution once their tasks in Level Three are complete Metrics Tracking & Reporting (10%): • Maintain daily/weekly/monthly metrics, including total tickets assigned, resolved, and open tickets, • Track trends and conduct root-case analysis to identify any process issues that can be addressed in order to mitigate escalations Minimum Qualifications: Education: • Bachelor’s degree or equivalent experience; coursework in business, payment processing, or a related field preferred Experience: • 2+ years in customer service, payment processing, account management, or a related field, with experience handling escalated issues, • Experience with POS Terminals and payment gateways is a plus Competencies: Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail – Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities– Quickly asses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three Closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLA’s). Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description Reports To: Program Supervisor Program: CORE-Community Oriented Recovery and Empowerment Location: Hybrid – Tarrytown, NY (mobile) Hours Per Week: 35 FLSA Status: Full-time, Non-exempt Hourly Pay Range: $22-$24 Summary Description: The CORE Psychosocial Rehabilitation Specialist provides person-centered, recovery-oriented services to individuals with serious mental illness (SMI) in accordance with New York State Office of Mental Health (OMH) CORE service guidelines. This role integrates lived experience–informed peer support with structured psychosocial rehabilitation interventions to assist individuals in achieving personal recovery goals, improving functional skills, and increasing community integration. The CORE Psychosocial Rehabilitation Specialist works collaboratively with the individual, interdisciplinary team, and community providers to promote hope, self-determination, skill development, and sustained recovery. Responsibilities: • Utilize personal lived experience with mental health recovery, where appropriate, to inspire hope and model recovery., • Assist individuals in identifying strengths, goals, and personal recovery pathways., • Promote engagement in services and assist individuals in navigating systems of care., • Encourage shared decision-making and self-direction., • Deliver structured, goal-oriented interventions to improve daily living, social, and vocational skills., • Assist individuals in developing skills related to independent living (e.g., budgeting, hygiene, time management)., • Support community integration through skill-building activities in real-world settings., • Provide coaching in interpersonal effectiveness, communication, and problem-solving., • Assist with educational and vocational readiness, including referrals and coordination., • Maintain timely, accurate, and OMH-compliant documentation, • Develop and update individualized service plans in collaboration with the individual and treatment team., • Participate in interdisciplinary team meetings and case conferences., • Coordinate care with mental health providers, primary care, social services, and community supports., • Advocate for individuals’ needs within systems of care., • Maintain professional boundaries while fostering authentic peer relationships. Competencies: • Recovery-oriented and strengths-based approach., • Cultural humility and trauma-informed practice., • Ability to balance peer support philosophy with structured rehabilitation interventions., • Strong organizational and documentation skills., • Effective teamwork and collaboration., • Familiarity with and ability to use an Electronic Health Record system., • Highly organized, detail oriented, and self-motivated. Key Performance Indicators (KPIs): • Measure improvements in client’s skills and independence., • Measure success in assisting clients with their recovery goals., • Assess client outcomes and satisfaction with these services., • Timely and accurate documentation in accordance with GMH documentation policy., • Ensure that all direct-service productivity expectations are met. Requirements: • Must be at least 18 years old and have a high school diploma or equivalent plus 3 years of relevant experience working with individuals with behavioral health conditions and/or SUD disorders;, • Or must have a Bachelor’s Degree in a related discipline, AND, • Must have a New York Certified Peer Specialist certification or provisional certification (NYCPS, NYCPS-P), • Must have lived experience with mental health recovery., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier, and must maintain current New York State Defensive Driving certification., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Proficiency in English includes skills in reading, writing, and speaking., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • A flexible schedule is a plus, as some services may be delivered during evenings or other non-traditional hours to best support individuals., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: CTI Team Leader Program: Critical Time Intervention (CTI) Location: Tarrytown, NY/Mobile Hours per week: 35 FLSA Status: Full Time, Non-exempt Salary Range: $61,000 - $68,000 annually Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Spanish or Creole Bilingual candidates are eligible for a pay differential. Summary Description: The Mental Health Professional will work as part of a multidisciplinary team in the Critical Time Intervention (CTI) program serving adults with co-occurring behavioral health and physical health needs who frequent ED/inpatient settings. The Mental Health Professional completes care management-related tasks. Additionally, they resolve clinical and rehabilitative needs, when within the scope of practice, that impact the individual’s ability to meet recovery goals. Responsibilities: • Provide therapeutic interventions for both mental health and substance use disorders., • Educate individuals about mental health, treatment, and recovery., • Teach skills for coping with specific behavioral health symptoms and stress management., • Develop crisis management plans and relapse prevention plans., • Identify/recognize early warning signs and rapid intervention strategies., • With client’s input, create individualized plans of care., • Assist in discharge planning during a client’s hospitalization and provide follow-up care as needed., • Consult with team members and other specialists., • Participate in meetings with community agencies and service providers., • Prepare required reports and documentation., • Provide after-hours emergency coverage and crisis intervention as needed., • Perform other duties as assigned. Competencies: • Knowledge of behavioral diagnoses and symptomatology., • Familiarity with community resources., • Effective client engagement skills., • Ability to work independently and efficiently., • Proficiency in using Electronic Health Record systems., • Practice in a recovery-oriented, person-centered methodology. Key Performance Indicators (KPIs): • Effective rapport building and engagement with clients., • Effective crisis de-escalation and diversion from ED, CPEP, and/or Inpatient admission., • Timely and accurate completion of required screenings and assessments., • Meet prescribed timeframes for response and service delivery as outlined by CTI model, • Timely and thorough documentation of client care., • Effective collaboration with the client’s support team, including active involvement in multidisciplinary team meetings., • Respond to emergencies and adhere to safety protocols., • Completion and maintenance of all required trainings under the CTI model., • Effective collaboration with the support team. Requirements: • Master’s degree in a relevant field or equivalent and should be pursuing their Limited Permit or license. For example, social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field., • Active and unrestricted limited permit or licensure in a respective field preferred., • Two years of relevant experience or equivalent., • Valid Driver's License and satisfactory driving record., • Maintain New York State Defensive Driving certification within 30 days of hire., • Basic computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • This is a full-time, 35-hour per week position with a regular daytime schedule that will include an evening shift and rotating on-call responsibilities., • This position will require availability outside of the standard workday, and as such must be ready and available at times to direct and support staff either by phone or in person if needed during the evenings, weekends and holidays., • Hours Per Week, Reporting Structure, and Location are subject to change per program needs Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Youth ACT Leader Program: Youth Assertive Community Treatment Location: Tarrytown, NY (mobile) Hours Per Week: 35 per week FLSA Status: Full Time, Exempt Salary Range: $60,000-$85,000 annually (Bilingual candidates are eligible for a pay differential) Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today!Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer After six months of employment, staff may be eligible to receive a one-time retention bonus of $3,000. We provide weekly clinical supervision aimed at promoting the effective accumulation of clinical hours. This structured support is designed to enhance professional development and ensure a comprehensive understanding of clinical practices. Summary Description: The Licensed Mental Health Professional - Youth ACT plays a pivotal role in providing mobile and community-based mental health services and support to youth in alignment with the Youth ACT program. This position focuses on addressing the unique mental health needs of young individuals, fostering resilience, and promoting overall mental well-being. The Youth ACT Team serves children/youth with Serious Emotional Disturbance (SED) throughout Westchester County, who are returning home from inpatient settings or residential services, at risk of entering such settings, or have not adequately engaged or responded to treatment in more traditional community-based services. Youth ACT team delivers intensive, highly coordinated, individualized services and skilled therapeutic interventions through an integrated, multi-disciplinary team approach to better achieve success and maintain the child in the home, school and community. We provide weekly clinical supervision aimed at promoting the effective accumulation of clinical hours. This structured support is designed to enhance professional development and ensure a comprehensive understanding of clinical practices. Responsibilities: • Provide individual and group counseling services to youth participants of the Youth ACT program in the home and community., • Collaborate with the Youth ACT Team, school personnel, parents, and external partners to assess and address the mental health needs of youth., • Conduct comprehensive mental health assessments to determine treatment goals and intervention strategies., • Develop and implement age-appropriate therapeutic interventions to support youth in achieving their mental health goals., • Participate in case conferences and collaborate with multidisciplinary teams to create holistic care plans for youth participants., • Facilitate psychoeducational workshops and support groups to enhance mental health awareness and coping skills., • Monitor and evaluate the progress of youth participants, adjusting interventions as needed., • Maintain accurate and confidential client records, ensuring compliance with regulatory bodies and legal/ethical standards., • Provide 24 hour crisis intervention and support to youth experiencing mental health emergencies on a rotating basis., • Stay informed about best practices and evidence-based interventions in youth mental health. Competencies: • Specialized knowledge and experience in addressing the mental health needs of youth., • Proficiency in individual and group counseling techniques., • Ability to work collaboratively with school personnel, parents, and external partners., • Skill in conducting comprehensive mental health assessments for youth., • Ability to provide effective crisis intervention and support. Key Performance Indicators (KPIs): • Positive feedback from youth participants and their families on the effectiveness of mental health services., • Successful achievement of treatment goals and positive outcomes for youth., • Compliance with program guidance and ethical/legal standards in client record-keeping., • Active participation in multidisciplinary teams and case conferences., • Continued professional development and training in youth mental health., • Must meet all productivity standards. Requirements: • The candidate must hold one of the following New York State licenses: LMSW, LMHC, LCSW, LMFT or limited permit eligible., • Must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier., • The Clinician will be using agency vehicles and is responsible for adhering to the Agency Driver Policy., • Must maintain current New York State Defensive Driving certification., • Specialized training or experience in youth mental health., • Previous experience in providing mental health services to youth., • Strong interpersonal and communication skills., • Commitment to maintaining confidentiality and professionalism., • Due to the nature of the program, must have the ability to be flexible with working hours., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Team Leader Program: Assertive Community Treatment (ACT) - Adult Location: White Plains, NY (mobile) Hours Per Week: 35 FLSA Status: Full Time, non-exempt Salary Range: $55,000-$60,000 annually Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: The ACT Substance Misuse Specialist plays a pivotal role in fostering holistic Substance Misuse for individuals through trauma- responsive care and evidence-based practices. This position requires expertise in Substance Misuse principles, strong interpersonal communication skills, and the ability to inspire and motivate individuals in engaging Substance Misuse activities. Creativity in program design, cultural competence, and a collaborative, team-oriented approach are essential to support diverse populations. Excellent organizational and planning skills are critical to develop and implement personalized Substance Misuse programs and conduct thorough assessments to identify individual needs and goals. Responsibilities: • Develop and implement Substance Misuse programs and initiatives to support the physical, mental, and emotional well-being of individuals., • Conduct Substance Misuse assessments to identify individual needs and goals., • Facilitate Substance Misuse workshops, seminars, and group activities., • Collaborate with community partners to expand substances misuse program offerings and resources., • Provide individual Substance Misuse coaching and support., • Monitor and evaluate the effectiveness of Substance Misuse programs, making recommendations for improvement., • Contribute to the development of Substance Misuse policies and guidelines., • Maintain accurate records and documentation of Substance Misuse initiatives and participant engagement., • Stay informed about current trends and best practices in Substance Misuse and preventive health. Competencies: • Strong presentation and facilitation skills., • Must exhibit patience, flexibility, compassion, and a deep belief in recovery in the work with Individuals with Persistent Mental Health Conditions., • Ability to work flexible hours based on program needs., • Commitment to ongoing professional development in the field of Substance Misuse., • Collaborative and team-oriented approach to contribute to a positive workplace culture. Requirements: • Must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier. The Registered Driver will be using agency vehicles and is responsible for adhering to the Agency Driver Policy., • Must be OASAS certified as a CASAC or NYS certified as a Professional Licensed Master Social Worker /Licensed Mental Health Counselor or CASAC-T at the time of hire or must secure either NYS certification or a temporary permit from NYS Education Dept. before completion of probationary period. Once NYS certification is secured, it must be kept current as a condition of employment., • Minimum of 2 years of experience in Substance Misuse program development or a related role., • Knowledge of Substance Misuse principles and preventive health practices., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Proficiency in English includes skills in reading, writing, and speaking., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Job Title: Sales Development Representative Reports to: Sales Operations Manager Supervises: N/A Position Summary The Sales Development Representative is responsible for generating and qualifying new business opportunities by engaging prospective healthcare clients across the company’s service lines. This role focuses on outbound prospecting to medical and dental practices, identifying decision makers, and uncovering operational pain points including billing inefficiencies, credentialing delays, onboarding challenges, and payment workflow issues. The SDR builds pipeline across MedBill, Myriad Health, and Medipay by qualifying leads and scheduling high quality meetings for the sales team. Key Performance Areas & Key Performance Indicators: Lead Generation & Prospecting: (40%) KPIs: (1) 40 to 60 outbound emails per day (2) 20 to 30 LinkedIn connections per day (3) 40 to 60 outbound calls per day (4) Lead to Appointment Conversion Rate: 20% to 25% • Conduct high volume outbound prospecting through LinkedIn, Reddit, Facebook, phone, and email outreach, • Target medical practices, dental practices, group practices, and healthcare organizations, • Research and identify providers, office managers, and billing decision makers, • Build pipeline across MedBill, Myriad Health, and Medipay service lines, • Utilize CRM and sales engagement tools to track outreach activity and engagement, • Maintain consistent outreach cadence across assigned campaigns and verticals Lead Qualification & Discovery: (30%) KPI’s: (1) 12 to 15 qualified appointments per month (2) 8 to 10 SQLs per month (3) Appointment to SQL Conversion Rate: 60% to 70% • Conduct discovery conversations to identify operational pain points related to revenue cycle management, credentialing, onboarding, and payment workflows, • Qualify leads based on company criteria including practice size, urgency, service need, and alignment with offerings, • Clearly communicate solutions available through MedBill, Myriad Health, and Medipay, • Ensure accurate and detailed handoff of qualified opportunities to PMC or Inside Sales teams, • Maintain professionalism and consultative communication throughout the sales process CRM Management & Reporting: (20%) KPI’s: (1) 100% activity logging within 24 hours (2) 95% data accuracy within CRM records • Accurately document all prospect interactions, notes, and qualification details in CRM, • Maintain visibility into pipeline activity by service line, • Ensure proper categorization and tracking of opportunities, • Monitor outreach effectiveness across campaigns and healthcare verticals, • Analyze outreach and engagement data to refine targeting strategies Collaboration & Continuous Improvement: (10%) KPI’s: (1) Attend 90% of internal trainings and team meetings • Collaborate with billing, credentialing, onboarding, and account services teams to strengthen product and operational knowledge, • Partner with PMC teams to ensure seamless handoff of qualified opportunities, • Participate in training related to healthcare workflows, EHR systems, and revenue cycle processes, • Provide feedback regarding lead quality, campaign effectiveness, and outreach messaging, • Continuously improve outreach strategies based on performance metrics and industry trends Minimum Qualifications Education: Bachelor’s Degree in Business, Marketing, Healthcare Administration, or related field preferred Experience: • Minimum 2 years of experience in sales development, business development, or inside sales, • Experience in SaaS, fintech, healthcare technology, or related industries preferred, • Strong verbal and written communication skills, • Proven ability to meet or exceed outreach and lead generation targets, • Ability to identify and articulate operational challenges within healthcare practices, • Experience using CRM systems and sales engagement platforms such as Salesforce or HubSpot, • Strong organizational skills with the ability to manage high volume outreach activities Competencies Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Strategic Execution – Capable of translating concepts into detailed plans and managing timelines with discipline and focus. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Organization – Maintains control of multiple priorities, builds systems that eliminate scheduling conflicts, and supports seamless daily flow. Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking – The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities – Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. *Employer reserves the right to change this job description at any time, should business needs arise.

Job Description Job Title: Payment Integration Specialist Reports to: Head of IT and Implementation Position Summary: The Payment Integration Specialist supports external clients with implementing technical credit card payment systems, software, hardware and is responsible for fully onboarding new merchant accounts by configuring supported payment gateways, installing systems on merchant workstations, and delivering hands-on training and technical support. This includes remote deployment of both software and hardware, backend setup with advanced configurations, and scripting auto-posting logic tailored to the merchant’s workflow and software environment. The role requires close coordination with sales reps and merchants, quick decision-making, and a strong understanding of payment operations and merchant processes. Accurate documentation of all installations, configurations, and support interactions is essential. Key Performance Areas & Key Performance Indicators: Merchant Onboarding & Setup (50%): • Build and configure the merchant’s credit card processing account on the backend., • Configure payment gateways and terminals, • Confirm the gateway is correctly transmitting transaction data to reporting and reconciliation systems, • Run test transactions before completed install, • Train all merchants on AVS (Address Verification Service) Client Support (20%): : • Provide technical support and training, • Troubleshoot payment processing issues and escalate as needed, • Assist with updates and upgrades to merchant payment setups, • Connect clients to the bridge’s software support team (Boomtown) when advanced technical assistance is required CRM Documentation & Workflow Management (15%): • Accurately log all onboarding and support activities in the CRM, • Update merchant status and installation progress in the CRM, • Track communication and issue resolution details, • Ensure seamless handoff to support our account management teams Professional Development & Platform Knowledge (10%): • Stay current on updates to our proprietary payment bridge and partner platforms, • Actively learn and maintain working knowledge of multiple gateways (e.g., Converge, LQPay, Payroc), • Participate in internal training sessions and external certifications as needed, • Share insights or process improvements with the team based on new learnings POS Support & Logistics (5%): • Work with the shipping and logistics team to troubleshoot, test, and configure point-of-sale terminals prior to deployment to ensure proper functionality and merchant readiness. Minimum Qualifications Education Qualifications: • Bachelor’s Degree in Business Administration, Information Systems, Healthcare Administration, or a related field preferred. Experience Qualifications: • Minimum of one year of experience in a help desk or IT support role, • Hands-on experience troubleshooting technical issues and navigating Windows OS environments, • Foundational understanding of basic scripting and syntax, • Experience working in a customer-facing role with a strong service-oriented approach, • Strong interpersonal skills with the ability to train clients, address concerns, and communicate effectively, • Proficiency with CRM or client management tools (Monday.com preferred), • Excellent verbal and written communication skills, including the ability to explain complex technical concepts clearly, • Ability to interpret user questions and provide clear, actionable guidance, • Strong working knowledge of Windows OS, including device manager, system utilities, and advanced troubleshooting Competencies Operations Knowledge - Thoroughly understands the operational procedures for his/her position (Installs, setting up accounts, and troubleshooting issues, as well as documenting these) and how they affect or relate to other departments in the company. Product Knowledge - Has a broad knowledge of the products and services being implemented. Is aware of the features of the products and services they support. Is able to recommend the appropriate settings that will meet the customer's needs. Compliance Knowledge - In addition to having a solid knowledge of general bank-wide regulations, the employee has knowledge of regulations & laws that relates to his/her department. Computer Skills - Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot problems. May serve as an expert to others in non-IT/helpdesk positions. On the fly thinking – Will need to write scripts that will often be variable and customized to the specific customers experience. Needs to be able to do scripting and understand some basic syntax of coding. Doesn’t need full coding skills, but the ability to learn basics and think and design a script in the moment while on a call installing a merchant is needed. A template and training is provided, but often on the spot decision making is necessary. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Extensive keyboard typing. Talking – The ability to convey information accurately by speaking to customers and other employees. May need to spend hours a day on the phone talking. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description Hiring for MyRelay (Child company of Myriad Systems) Job Title: AI Engineer and Project Lead Reports to: Chief Technology Officer Supervises: N/A Position Summary: The AI Engineer and Project Lead is responsible for designing, developing, implementing, and optimizing artificial intelligence solutions that support operational efficiency, automation, and data driven decision making across the organization. This role partners with engineering, and product teams to build scalable machine learning models, integrate AI tools, automate workflows, and ensure the successful delivery of production grade AI systems. The ideal candidate is innovative, detail oriented, and able to translate complex business needs into reliable technical solutions. Key Performance Areas & Key Performance Indicators: AI Model Development & Deployment: (45%) • Design, build, and deploy agentic AI systems that perform real tasks end-to-end, • Implement multi-step workflows with tool usage, structured outputs, and state handling, • Ensure reliability through retries, fallbacks, and guardrails, • Optimize for latency, cost, and accuracy in production environments, • Maintain clear system-level documentation and evaluation metrics AI System Integration & Automation: (30%) • Build and integrate AI systems into internal and external platforms (EHRs, APIs, documents), • Develop agentic workflows that execute across multiple systems reliably, • Continuously improve automation coverage and reduce human dependency, • Monitor system performance and proactively resolve issues, • Ensure systems deliver real operational efficiency gains, • Develop and Train Machine learning Collaboration & Requirements Gathering: (25%) • Collaborate with product, engineering, and operations to define AI solutions, • Translate ambiguous business problems into concrete system designs, • Take ownership of projects from concept to production, • Communicate tradeoffs, risks, and outcomes clearly, • Contribute to internal standards for agentic AI systems Minimum Qualifications Education: • Bachelor’s Degree in Computer Science, Engineering, or related field required Required Qualifications: • 3+ years of software engineering or AI systems experience, • Strong programming skills in Python, • Experience with local servers and PHI (Protected Health Information), • Experience training or fine-tuning machine learning models, • Experience deploying AI models into production environments, • Familiarity with open-source LLM frameworks and tools Preferred Qualifications: • Experience with parameter-efficient fine-tuning (e.g., LoRA), • Experience with agent-based or workflow automation systems, • Experience with cloud platforms (AWS preferred), • Understanding of data pipelines and evaluation frameworks Competencies Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge – Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking – The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities – Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Job DescriptionJob Description: About White Plains HondaWhite Plains Honda is a leading automotive dealership committed to providing exceptional customer service and professional growth opportunities for our employees. We are currently seeking an experienced Automotive Office Manager to join our team.Job DetailsSalary: $50,000 - $70,000 per yearJob Type: Full-timeLocation: White Plains, NY 10606Position OverviewThe Automotive Office Manager will consult and collaborate with General and Department Managers to identify operational opportunities and implement initiatives that drive revenue growth and cost savings. This role requires strong leadership, accounting expertise, and excellent communication skills to ensure all store transactions are processed accurately and efficiently.Key ResponsibilitiesOversee all dealership office transactions and ensure timely, accurate processing.Work closely with management to identify and implement operational improvements.Manage accounting functions including accounts receivable, accounts payable, collections, and financial controls.Coach and train office staff, fostering a positive and productive work environment.Maintain compliance with company policies and procedures.Focus on margin expansion and cost control measures.Communicate effectively with both internal teams and customers.Why Join Us?Positive working environment with opportunities for professional growth.Comprehensive training programs including manufacturer-sponsored training.Competitive salary and benefits package.Employee discounts on vehicle purchases, parts, and service.Paid time off and employee recognition programs.Opportunities for career advancement within the organization.Equal Opportunity Employer and drug-free workplace.Join White Plains Honda and take the next step in your career within the automotive industry.Apply by clicking the 'Apply Now' button. Job Requirement:QualificationsBachelor’s degree in Accounting, Business Administration, or equivalent experience.At least two years of experience in office or administrative management.3-5 years of accounting experience preferred.Solid knowledge of accounting office functions such as accounts receivable, accounts payable, financial statements, and collections.Excellent written and verbal communication skills.Strong leadership and coaching abilities.Positive, can-do attitude with a focus on teamwork and customer relations.Proficient in typing, 10-key, and Microsoft Excel, Word, Outlook, and ADP software.Willingness to follow and enforce company policies and procedures.Prior dealership office management experience is a plus but not required; training is available for the right candidate.Technology-savvy and adaptable to new tools and systems. WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!

Job Description Reports To: Program Supervisor Program: CORE-Community Oriented Recovery and Empowerment Location: Hybrid – Tarrytown, NY/Rockland, NY Hours Per Week: Part-time (17.5) and/or Full-time (35) opportunity FLSA Status: FT or PT, Non-exempt Hourly Pay Range: $22-$24 Summary Description: The CORE Generalist provides person-centered, recovery-oriented services to individuals with serious mental illness (SMI) in accordance with New York State Office of Mental Health (OMH) CORE service guidelines. This role integrates lived experience–informed peer support with structured psychosocial rehabilitation interventions to assist individuals in achieving personal recovery goals, improving functional skills, and increasing community integration. The CORE Generalist works collaboratively with the individual, interdisciplinary team, and community providers to promote hope, self-determination, skill development, and sustained recovery. Responsibilities: • Utilize personal lived experience with mental health recovery, where appropriate, to inspire hope and model recovery., • Assist individuals in identifying strengths, goals, and personal recovery pathways., • Promote engagement in services and assist individuals in navigating systems of care., • Encourage shared decision-making and self-direction., • Deliver structured, goal-oriented interventions to improve daily living, social, and vocational skills., • Assist individuals in developing skills related to independent living (e.g., budgeting, hygiene, time management)., • Support community integration through skill-building activities in real-world settings., • Provide coaching in interpersonal effectiveness, communication, and problem-solving., • Assist with educational and vocational readiness, including referrals and coordination., • Maintain timely, accurate, and OMH-compliant documentation, • Develop and update individualized service plans in collaboration with the individual and treatment team., • Participate in interdisciplinary team meetings and case conferences., • Coordinate care with mental health providers, primary care, social services, and community supports., • Advocate for individuals’ needs within systems of care., • Maintain professional boundaries while fostering authentic peer relationships. Competencies: • Recovery-oriented and strengths-based approach., • Cultural humility and trauma-informed practice., • Ability to balance peer support philosophy with structured rehabilitation interventions., • Strong organizational and documentation skills., • Effective teamwork and collaboration., • Familiarity with and ability to use an Electronic Health Record system., • Highly organized, detail oriented, and self-motivated. Key Performance Indicators (KPIs): • Measure improvements in client’s skills and independence., • Measure success in assisting clients with their recovery goals., • Assess client outcomes and satisfaction with these services., • Timely and accurate documentation in accordance with GMH documentation policy., • Ensure that all direct-service productivity expectations are met. Requirements: • Must be at least 18 years old and have a high school diploma or equivalent plus 3 years of relevant experience working with individuals with behavioral health conditions and/or SUD disorders;, • Or must have a Bachelor’s Degree in a related discipline, AND, • Must have a New York Certified Peer Specialist certification or provisional certification (NYCPS, NYCPS-P), • Must have lived experience with mental health recovery., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier, and must maintain current New York State Defensive Driving certification., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Proficiency in English includes skills in reading, writing, and speaking., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • A flexible schedule is a plus, as some services may be delivered during evenings or other non-traditional hours to best support individuals., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description We are seeking a legal assistant with prior law office experience to assist attorneys in all phases of litigation. requires four days a week in office and one day remote, following a minimum of six weeks in-office training. Candidates must be eager to learn, organized and able to multitask in a fast-paced environment. Experience in insurance defense litigation is a plus but not mandatory. Experience Requirements: • 2+ years' prior legal assistant experience in a law office., • Computer proficiency in MS Word, Outlook, Excel & Adobe Acrobat, • Highly proficient in typing with excellent grammatical accuracy, • Exceptional verbal and written communication, knowledge and understanding of legal terminology and procedures, • Skilled in preparing, reviewing, and finalizing legal documents with meticulous attention to accuracy, formatting, and compliance with filing and service procedures, • Proficiency with electronic filings in the State and Federal Courts Primary job duties include but are not limited to the following: • Insurance defense litigation support, • Draft answers and finalize and serve pleadings, discovery documents, notices, stipulations, briefs, motions, affidavits, RJI's, etc., • Proficiency editing legal documents and ensuring accuracy, • Preparation of reports for insurance carriers., • Assist with document productions and redactions, • Assist with preparation of witness/exhibit lists and trial binders, • Assist with retention of expert witnesses, preparation of expert indexes, production of records, • Communicate with clients and coordinate with support services, opposing law firms and courts, • E-filing & E-Service (State & Federal), • Case management and calendar management for assigned caseload, • Organizing and maintaining case files, including electronic files and document management systems, • Entering and managing information in databases and spreadsheets, • Updating attorney case lists, • Additional administrative duties Summary As a legal assistant, you will support attorneys in managing case files and ensuring the smooth operation of the law office. Your core skills in litigation, document review, and legal tasks will be essential for preparing legal documents and maintaining case management systems. Proficiency in Microsoft Office, particularly Word and Excel, will aid in your daily responsibilities. With your attention to detail and organizational skills, you will contribute significantly to the efficiency of the legal team and the overall success of our practice. Benefits Include Health Insurance, Health Savings Account, Dental options, Vision options, Life Insurance, Long-Term Disability Insurance, Short-Term Disability Options, Flexible Spending Account, 401(k) Plan, AFLAC, Pet Insurance *Salary Commensurate with Experience

Job Description JOB SUMMARY Responsible for the maintenance of the physician panel, negotiating costs with physicians within pre-established guidelines, and onboarding new physicians based on Client needs. This position is a goal and production-based role requiring the recruiter to meet/exceed monthly recruiting targets. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other, and Dane Street. It is the responsibility of all of us to maintain a positive working environment that promotes client satisfaction and results. MAJOR DUTIES & RESPONSIBILITIES Panel Maintenance • Understand Client fee schedules and TAT requirements in order to negotiate physician agreement terms, • For existing physicians, assist with maintaining:, • Physician profile instructions, • Updated fees, • Doctor Groups, • Deactivating/Reactivating physicians, • W9 remit-to changes, • Research and conduct outreach when new panel options are needed, • Onboarding new physicians, including but not limited to:, • Responsible for the administrative tasks related to the maintenance of the physician panel, • Onboarding new physicians based on Client needs, • Negotiating costs/contract terms according to pre-established guidelines, • Obtaining necessary paperwork, including agreement, application, CV, W9, and NPDB, • Working with the Network leadership to set the fees for agreements, • Providing dictation/Access DS instructions as necessary, • Panel relations with regional panel physicians, • In-person representation and recruiting, • In-person clinic visits to interact with and support block-time physicians, • Scheduling assistance to support Operations and maximize scheduling capacity Recruit and manage doctors in regional strategic markets, specifically, doctors to support Washington L & I clinic IME exam services and surrounding states within the region to ensure the network meets the specific needs of the business relative to the various physician specialties. In some cases, address licensing and necessary certifications for doctors willing to allow unilateral recording and commit to blocked days in Dane Street’s clinic location(s). Conduct in-person recruitment and relationship-management visits with current and prospective panel physicians to support panel growth, engagement, and retention. Foster long-term partnerships with panel doctors through face-to-face meetings and ongoing field presence. Sourcing/Fulfillment of Open Service Requests for referrals requiring urgent network recruitment. Requires daily updates on sourcing efforts. Procure exam locations as necessary and add to Dane Street’s database of available resources in target areas for blocked-time doctors. Other duties & special projects, as assigned and based on business needs. EDUCATION/CREDENTIALS: An Associate’s Degree or Bachelor’s Degree is preferred. JOB-RELEVANT EXPERIENCE: Physician recruitment experience in a Healthcare/Insurance setting or equivalent transferable skill set. Business experience in a healthcare and/or insurance setting is preferred. JOB-RELATED SKILLS/COMPETENCIES: Working knowledge of physician networks, recruitment, medical specialties, and terminology. General knowledge of State and Federal compliance guidelines. Strong negotiation skills, communication skills, understanding of medical terminology, critical thinking, organizational skills, ability to manage time efficiently, and to meet specific deadlines. Legal-related industry expertise preferred. Computer literacy and typing skills required. WORKING CONDITIONS/PHYSICAL DEMANDS: Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work. WORK FROM HOME TECHNICAL REQUIREMENTS: Supply and support their own internet services. Maintaining an uninterrupted internet connection is a requirement of all work-from-home positions. This job description is subject to change at any time.

Job Description Job Title: Sr. Credentialing Lead Reports to: National Billing Manager Supervises: Credentialing Team Position Summary: The Sr. Credentialing Lead is accountable for the end to end performance, output, and compliance of the credentialing department. This role drives KPI attainment, enforces operational discipline, manages team productivity, and ensures all credentialing pipelines move efficiently from intake through approval. This is a results driven leadership role measured by turnaround times, accuracy, client satisfaction, and adherence to regulatory and internal standards. Key Performance Areas & Key Performance Indicators: Credentialing Operations Management: (30%) • Own and drive all credentialing workflows across clients and payers, • Oversee full lifecycle from intake through approval, • Enforce standardized workflows across all specialists, • Identify bottlenecks and implement process improvements, • Ensure payer specific requirements are met on first submission Data Integrity, Compliance & Credentialing Systems: (10%) • Oversee completion of all EFT, ERA, and EDI enrollments, • Track enrollment status from submission through approval, • Ensure alignment with billing systems and clearinghouse requirements, • Troubleshoot enrollment issues and payer discrepancies, • Maintain accurate records of confirmations and effective dates, • Partner with billing and revenue cycle teams to prevent delays, • Implement tracking systems to eliminate revenue impact from enrollment gaps Team Performance & Productivity Management: (25%) • Manage team output and accountability, • Conduct monthly audits across team members and clients, • Assign and rebalance workloads based on priorities, • Enforce accountability through corrective action plans, • Lead daily and weekly production meetings, • Train, mentor, and develop team members Client Delivery & Satisfaction: (20%) • Ensure consistent service delivery across all accounts, • Lead or oversee client communications, • Provide weekly status reports with actionable insights, • Manage escalations and resolve issues proactively, • Align credentialing timelines with client expectations, • Maintain accurate documentation in Monday.com Communication & SLA Enforcement: (15%) • Maintain strict internal and external communication standards, • Ensure real time documentation of all updates and actions, • Collaborate with billing, coding, and onboarding teams, • Enforce structured communication protocols across the department Minimum Qualifications Education: • Associates Degree required, • Bachelor’s Degree in Healthcare Administration, Business Administration, or related field preferred, • CPCS certification preferred Experience: • Minimum 4+ years in credentialing operations, • 3+ years in leadership or management role, • Experience managing multi client credentialing portfolios, • Strong knowledge of CAQH, NPPES, PECOS, and payer enrollment processes, • Understanding of multi state credentialing requirements, • Strong attention to detail and organizational skills, • Excellent communication and interpersonal skills Competencies Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Strategic Execution – Capable of translating concepts into detailed plans and managing timelines with discipline and focus. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Organization – Maintains control of multiple priorities, builds systems that eliminate scheduling conflicts, and supports seamless daily flow. Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking – The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities – Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description Reports To: Employment Services Director Program: Employment Services Location: White Plains, NY (mobile) Hours Per Week: 35 FLSA Status: Full Time, Non-exempt Salary Rate: $23 per/hr Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: Greater Mental Health of New York’s Employment Services supports individuals with behavioral health conditions and other disabilities in achieving their vocational goals. Using the Individual Placement and Support (IPS) model, the Employment Specialist provides personalized, trauma-informed, and person-centered services to help participants prepare for, obtain, and maintain competitive employment. Responsibilities: • Pre-vocational Services: Deliver time-limited services to help individuals develop general employability skills., • Placement Services: Assist with job search strategies, resume development, interview preparation, and job matching., • Job Coaching: Provide on- or off-site coaching, including support with accommodations and employer communication., • Mobile and Hybrid Service Delivery: Meet participants in various settings; flexible scheduling including evenings/weekends., • Training: Complete job-specific training within 24 months of hire., • Administrative Duties: Maintain electronic records and fulfill reporting requirements. Competencies: • Ability to teach and support goal-directed vocational activities., • Familiarity with Trauma-Informed Care, Person-Centered Practice, and Motivational Interviewing., • Understanding of challenges related to mental health and disabilities., • Strong work history and insight into workplace expectations., • Proficiency in electronic record systems and adaptability to change. Key Performance Indicators (KPIs): • Timely completion of participant assessments and service plans., • Successful job placements and retention rates., • Participant satisfaction and engagement., • Compliance with documentation and reporting standards., • Completion of required training within the designated timeframe. Requirements: • Bachelor’s Degree in Psychology, Human Services, or related field., • Minimum two years of experience in employment services for individuals with disabilities., • Basic computer skills., • Valid Driver’s License and acceptable driving record., • Ability to travel within Westchester County., • Clearance from NYS Justice Center and Office of Children and Family Services., • Legal eligibility to work in the U.S., • Strong computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Proficiency in the Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs., • Bilingual candidates (Spanish or ASL) are strongly preferred., • Must maintain NYS Defensive Driving certification if operating agency vehicles., • Must demonstrate reliability, independence, and confidentiality. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Job Code 789B Department Name Member Services Reports To Supervisor, Member Services FLSA Status Non Exempt Union Code 53A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the MS Supervisor, works as a benefit representative for Member Service to assist participants with information for all the benefits offered by the Fund. Stationed in a Field Office. Essential Duties and Responsibilities: • Collecting and analyzing data/information/correspondence to resolve a problem in real-time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Educate participants about their Fund benefits through phone and walk-in interactions., • Displayed expertise in all Funds (Health, Pension, Legal, Training Fund)., • Exhibit proficiency in all benefits (Empire-Health benefits including: Dental-Vision-RX-Eligibility-Mental Health-Pension-SRSP-Disability-COBRA-etc.)., • Handling of inquiries through vendors, Optical, Pharmacy, and Employee Assistance., • Ability to handle escalated member issues on the telephone or face to face., • Follow-up to completion (member notification whether verbal or in writing) complex issues, whatever the issue (i.e. pension, claim, etc.). Includes analyzing and interpreting related correspondence for Members., • Proven proficiency in eligibility process, as well as all Benefit Systems, Pension & SRSP Processes, and Health., • Representatives analyze and interpret customer phone, verbal, and/or written inquiries., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries., • Operating computers with multiple information screens to research and resolve customer inquiries online., • Ability to effectively communicate with the Union, Employers, Building Representatives, and Shop Stewards as well as Fund agencies, in order to resolve and coordinate Member issues and processes., • Identify problems with participant interaction and provide examples to management., • Ability to effectively communicate to Participants, including proficient handling of difficult communications and irate people., • Perform other functions and administrative duties as necessary or as assigned by Management., • Facilitate and attend Member and Employer Benefit Training seminars, membership meetings, field site visits, and Brigades on a voluntary overtime basis. Qualifications (Competencies): • Spent at least one year as a bilingual Member Service Representative with a proven track record of outstanding performance as a Member Service Representative. The candidate must also not have any disciplinary actions in regards to work performance or attendance and punctuality. Also, to perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required., • Detailed knowledge of benefits as displayed through Participant handling via utilizing Empire, all Member data and processing systems, CRM, and member contact documenting tracking tools., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, and Windows applications., • Typing 40+ words per minute., • Strong analytical, problem solving, and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask using oral, visual, and tactile senses simultaneously., • Flexibility with work schedule. Soft Skills (Interpersonal Skills): • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in a fast-paced work environment., • Excellent listening skills., • Detail-oriented with excellent organization and communication skills., • Experience working directly with customers., • Outstanding work ethic and employment record (including attendance and punctuality). Education: High School diploma, College a plus, Call Center experience or Health Care Customer Service background is a plus. Language Skills: Read, write and understand Spanish and English. Additional language abilities are a plus. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Description Reports to: Youth ACT Team Leader Location: Tarrytown, NY (mobile) Hours Per Week: 35 hours FLSA Status: Full Time, Non-Exempt Salary Range: $50,000 annually After six months of employment, you may be eligible to receive a retention bonus of $2,000. Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer The Youth ACT Team serves children/youth with Serious Emotional Disturbance (SED) throughout Westchester County, who are returning home from inpatient settings or residential services, at risk of entering such settings, or have not adequately engaged or responded to treatment in more traditional community-based services. Youth ACT team delivers intensive, highly coordinated, individualized services and skilled therapeutic interventions through an integrated, multi-disciplinary team approach to better achieve success and maintain the child in the home, school, and community. Summary Description The Clinical Support Staff is responsible for working with the child and family in support of identified treatment goals through discrete and targeted service interventions, such as skill development or training and education. The Clinical Staff support the child and family in acquiring the necessary skills and abilities to manage their health, improve family relationships, and develop opportunities for prosocial activities and interactions. The Clinical Support Staff who, in addition to performing routine clinical support team duties, also has lead responsibility for integrating educational and/or vocational goals and services with the tasks of all team members. This staff member provides needed assistance through all phases of the vocational service. Services are provided in the home and community and are delivered in a trauma informed, culturally and linguistically competent manner. The Clinical Support Staff will support recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making and collaboration. When the clinical support staff will utilize evidence-based practices, always embracing a trauma-informed and person-centered approach. Responsibilities: • Conduct comprehensive, strength-based assessments of service and clinical needs., • Communicate with school, medical specialists and other community providers regarding the child’s needs and progress., • Provide crisis intervention as needed., • Maintain up-to-date and complete case records, including documentation, and providing written reports and statistics as required., • Participate in daily team meetings and individual supervision., • Due to the nature of the program, must have the ability to be flexible with working hours., • Document progress and maintain a permanent record of activity according to established methods and procedures., • Practice with a person-centered, trauma informed philosophy in alignment with the values of GMH., • Follows the established agency policies and maintains appropriate professional standards., • Provide 24-hour crisis intervention services on a rotating basis., • Adhere to all standards and guidelines established by applicable regulatory authorities., • Other designated and related duties. Competencies: • Familiarity with and ability to use an Electronic Health Record system., • Must complete the CANS-NY Training, be certified to use the CANS-NY, and maintain annual certification., • Experience in understanding family systems based on diversity of cultural and ethnic backgrounds., • Highly organized, detail oriented, and self-motivated. Key Performance Indicators (KPIs): • Timely and accurate documentation in accordance with GMH documentation policy., • Ensure that all productivity expectations are met., • Meet all professional development and training expectations. Requirements: • The Clinical Support Staff must have a Bachelor’s Degree with two years of relevant experience or a Master’s Degree with one year of relevant experience., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier., • Must maintain current New York State Defensive Driving certification., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Job Title: VP of Client Experience and Operational Excellence Reports to: CEO Supervises: Strategics Projects Coordinator and Director of Medipay Client Experience Position Summary The VP of Client Experience & Operational Excellence is responsible for leading the systems, workflows, reporting, and cross-functional operations that support Myriad’s client lifecycle, marketing funnel, onboarding performance, product adoption, service delivery, and retention. This role oversees CRM structure, marketing operations, lead-routing workflows, onboarding queues, ticketing systems, internal automations, AI enablement, reporting integrity, and Service Package visibility. The VP works closely with the CEO, Marketing, Finance, Sales, Client Experience, Account Services, Technology, Engineering, and outside contractors to ensure Myriad’s systems and client-facing processes operate as a unified, measurable, and scalable ecosystem. Key Performance Areas & Key Performance Indicators: Marketing Systems, Funnel Operations & Project Management: (20%) • Collaborate with Marketing to oversee current marketing projects and build scalable marketing operations infrastructure., • Oversee online sales funnel workflows, marketing automations, lead-routing rules, inbound lead handling, caller integration, rep integration, referral partner integration, campaign tracking, Monday.com workflows, and related system integrations., • Create structure around open projects by defining ownership, clarifying deadlines, coordinating cross-functional execution, removing blockers, and ensuring projects do not stall due to lack of visibility or accountability., • Ensure Marketing has the systems, workflows, CRM structure, automation, project tracking, reporting, and operational discipline needed to scale., • Monthly project review completed with Marketing and executive leadership, including completed projects, overdue items, blockers, funnel issues, and next-priority recommendations., • Marketing funnel reporting must show lead source, campaign source, owner, sales channel, follow-up status, appointment status, conversion outcome, and revenue outcome where applicable. CRM, Systems, AI, Automation & Internal Operations: (20%) • Own internal system integrity and CRM scalability, including Monday.com architecture, board logic, automations, fields, reporting dependencies, lead routing, client lifecycle stages, billing coordination fields, onboarding queues, partner attribution, sales credit logic, marketing workflows, and operational handoffs., • Run the CRM Team, including Scott Morlan’s reporting line, and ensure CRM work is prioritized based on business impact, revenue impact, client impact, and operational risk., • Oversee AI and automation implementation and maintenance across internal systems, including operational automations, marketing automations, CRM automations, service workflows, reporting automations, client lifecycle automations, and internal knowledge enablement., • Collaborate with Enis and Technology leadership to build internal automation and AI enablement for app review, sales channels, client experience, account services, marketing, and other operational workflows., • Oversee API and integration projects across internal systems and ensure approved automation projects are tied to measurable business outcomes such as faster turnaround, fewer errors, better reporting, lower manual workload, better client experience, or improved product adoption., • Ensure weekly CRM Team sprint visibility is maintained, including active priorities, blockers, deadlines, and completed work., • Maintain an active roadmap of AI, automation, API, and integration projects. Client Experience, Product Adoption & Myriad Ecosystem Performance: (15%) • Oversee the client experience across Myriad’s internal ecosystem products, including but not limited to Myriad Health, MediPay, Built-in-Biller, AI tools, eligibility workflows, check-in tools, payment workflows, client portals, reporting tools, and other Myriad-owned or Myriad-managed products., • Create KPI reporting that measures whether clients are activating, using, retaining, and gaining value from these products., • Identify where clients are stalling, where internal teams are creating friction, where product workflows are unclear, and where Engineering or Service intervention is needed., • Translate client experience problems into clear operational and product requirements, prioritize issues based on business impact, and ensure accountable owners are assigned., • Identify workflow gaps, product friction, confusing user experiences, unnecessary manual steps, failed handoffs, unclear documentation, recurring support issues, and system defects that reduce product adoption or client satisfaction., • Ensure quarterly product experience review is completed with Engineering, Service, Client Experience, and executive leadership. Activation, Onboarding & Ticketing Excellence: (15%) • Own the systems and operational structure that support activation from install through first processing., • Identify bottlenecks, improve queue discipline, reduce handoff failures, and create visibility into delayed accounts., • Work collaboratively with the Director of Client Experience to ensure onboarding SLOs are met, onboarding queues are maintained, and client-facing implementation workflows are clear, measurable, and scalable., • Collaborate with Technology and Engineering to implement features, automations, dashboards, and internal workflows that reduce manual effort and accelerate time-to-live., • Oversee the ticketing system as an operating structure for client experience, accountability, and support quality., • Manage ticketing system implementation, workflow design, queue ownership, escalation standards, SLO tracking, and reporting visibility., • Ensure ticketing workflows result in better responsiveness, fewer unresolved issues, clearer accountability, stronger product feedback loops, and stronger retention. Reporting Integrity, Financial Logic, Retention & Service Package Management: (15%) • Vet reporting and financial calculations from a systems perspective to ensure proper partner credit, sales channel credit, rep credit, payout logic, attribution, and reporting accuracy., • Collaborate with Finance and Sales leadership to ensure the systems feeding financial calculations are accurate, structured, and aligned with approved compensation and attribution rules., • Own retention visibility, Active Client reporting, and Service Package integrity from a systems and operational standpoint., • Monitor inactive accounts, processing volume decline, product adoption decline, service package gaps, declined payments, rejected subscriptions, and missing indicators., • Collaborate with Finance on rejections and subscription exceptions, while coordinating outreach with Account Services and Client Experience leadership., • Ensure retention risks are visible, assigned, and acted upon before they become avoidable churn., • Maintain alignment between operational reality and Service Package indicators in Monday.com reporting., • Complete monthly audit for financial calculations, residual logic, rep credit, partner credit, and payout-impacting CRM fields., • 12-month cumulative retention: ≥ 92%, • 24-month cumulative retention: ≥ 88%, • 36-month cumulative retention: ≥ 85%, • 48-month cumulative retention: ≥ 81%, • 60+ month cumulative retention: ≥ 78% Documentation, Compliance & Cross-Functional Leadership: (15%) • Lead cross-functionally with professionalism, accountability, and transparency., • Work with Finance, Sales, Marketing, Technology, Engineering, Client Experience, Account Services, executive leadership, and outside contractors to maintain operating discipline and cross-functional accountability., • Maintain and improve the Center of Excellence intraweb as the company’s internal source of truth for CRM guides, systems workflows, onboarding processes, marketing operations, lead handling, ticketing standards, product workflow guidance, automation documentation, and best-practice guidance., • Collaborate with Marketing, Technology, Client Experience, and outside contractors such as Tim Little Tech and others to maintain CRM guides, systems documentation, workflow diagrams, best-practice materials, and AI chat enablement., • Demonstrate strong judgment, ethical conduct, operational discipline, and the ability to hold teams accountable without creating unnecessary conflict., • Maintain professional, constructive, and accountable communication with internal teams, clients, partners, and contractors., • Maintain strict adherence to Employee Handbook, job description, employment agreement, and approved KPI structure., • Review Center of Excellence content quarterly for accuracy, completeness, and usability. Minimum Qualifications Education: • Bachelor’s Degree in Business, Marketing, or a related discipline is required, • MBA is Preferred Experience: • Possess proven experience in a strategic leadership role., • In-depth knowledge of CRM systems, and market dynamics., • Strong analytical and problem-solving skills., • Strong interpersonal skills with the ability to inspire and motivate team members, • Excellent communication and presentation abilities, with the ability to handle challenging situations with composure and professionalism, • Possess the ability to collaborate effectively with cross-functional teams., • Familiarity with payment processing, client onboarding, account services, marketing funnels, product adoption, or SaaS-style operational environments is preferred. Competencies Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Strategic Execution – Capable of translating concepts into detailed plans and managing timelines with discipline and focus. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Organization – Maintains control of multiple priorities, builds systems that eliminate scheduling conflicts, and supports seamless daily flow. Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking – The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities – Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description Job Title: Client Office Supervisor Reports to: Premier Services Manager Position Summary: The Client Office Supervisor is responsible for performing core Virtual Office Manager VOM functions while also providing leadership, accounts receivable support, reporting, and quality assurance oversight for the broader team. This role ensures accurate and timely patient communication, scheduling, intake management, documentation, and A/R follow up, while supporting training, mentorship, and workflow consistency across the VOM team. Key Performance Areas & Key Performance Indicators: Virtual Office Management: (35%) • Manage all patient communication including answering inbound calls, returning missed calls, and responding to emails or client requests in a timely manner, • Schedule new and existing patient appointments and create new patient charts with accurate demographic and insurance information, • Maintain and submit a Daily Communication Spreadsheet summarizing calls, payments, actions taken, and provider follow up items, • Upload and organize patient documentation including referrals, medical records, and faxes within the EHR, • Ensure new patient intake documentation is completed prior to appointments including identification, insurance, consents, and required forms, • Proactively monitor upcoming appointments to secure missing intake items and send reminders as needed A/R Support & Follow up: (25%) • Verify insurance eligibility for new and returning patients and determine financial responsibility including copays, deductibles, coinsurance, and prior authorization requirements, • Generate and send Good Faith Estimates and respond to patient billing inquiries, • Collect required payments, send invoices, and accurately document payments in the EHR, • Obtain prior authorizations when required including confirmation of CPT HCPCS and ICD 10 codes and tracking authorization status, • Run aging reports, follow up on outstanding balances, establish payment plans, and communicate balance requirements prior to appointments, • Coordinate with Billing on discrepancies, authorization issues, and unresolved payment concerns Team Leadership & Training: (20%) • Serve as a day to day resource for the VOM team by assisting with questions, escalations, and workflow guidance, • Train new hires on scheduling, intake workflows, documentation standards, communication expectations, and A/R procedures, • Conduct routine audits of work quality and identify training or re education needs, • Provide one on one coaching and performance support as needed, • Support cross training initiatives to strengthen coverage and team flexibility Compliance, QA & Reporting: (20%) • Conduct quality assurance reviews across scheduling, documentation, A/R actions, Good Faith Estimates, and patient communication, • Monitor compliance with HIPAA requirements, GFE guidelines, and internal protocols, • Prepare operational and QA reports including productivity metrics, payment trends, and workflow performance, • Identify performance trends and recommend process improvements or corrective actions Minimum Qualifications Education: • Bachelor’s degree in healthcare administration or related field preferred Experience: • Minimum of 2 plus years of experience in medical front office operations, scheduling, A/R, or healthcare administration, • Prior experience performing Virtual Office Manager level responsibilities required, • Experience with patient A/R or collections preferred, • At least 2 years of leadership or training experience preferred Competencies Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge – Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking – The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities – Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description We are seeking a paralegal with prior law office experience to assist attorneys in all phases of litigation. This role requires four days a week in office and one day remote, following a minimum of six weeks in-office training. Candidates must be eager to learn, organized and able to multitask in a fast-paced environment. Experience in insurance defense litigation and paralegal certification is a plus but not mandatory. Experience Requirements: • 3+ years' prior paralegal experience, • Computer proficiency in MS Word, Outlook, Excel & Adobe Acrobat, • Highly proficient in typing with excellent grammatical accuracy, • Exceptional verbal and written communication, knowledge and understanding of legal terminology and procedures, • Proficiency in drafting legal documents, • Proficiency with electronic filings in the State and Federal Courts Primary job duties include but are not limited to the following: • Insurance defense litigation support, • Reviewing case assignments and examine claim documents, pleadings, and supporting records for consistency, legal sufficiency, and relevant deadlines, • Calendar management for assigned caseload, • Coordinating with support services, opposing law firms and courts, • Drafting legal documents for review and use by attorneys such as pleadings, discovery demands/responses, notices, affidavits, subpoenas, RJIs, and other routine legal documents, • Motion preparation and identification of exhibits, • Document productions and redactions, • Preparation of witness/exhibit lists and trial binders, • Retention of expert witnesses, preparation of expert indexes, production of records, • Organizing and maintaining case files, including electronic files and document management systems, • E-filing & E-Service (State & Federal), • Additional duties Summary As a Paralegal, you will be integral to supporting legal teams by managing case files and drafting essential documents. Reporting to attorneys, you will utilize core skills such as litigation support and document review. Your strong communication and organizational skills will ensure efficient case management and client interaction. With a Paralegal Certificate and proficiency in Microsoft Office, you will contribute to the success of our legal practice in a fast-paced environment. Benefits Include: Health Insurance, Health Savings Account, Dental options, Vision options, Life Insurance, Long-Term Disability Insurance, Short-Term Disability Options, Flexible Spending Account, 401(k) Plan, AFLAC, Pet Insurance *Salary Commensurate with Experience

Job Description Our Property Assistant is responsible for meeting the needs of the Property Management team. This individual will maintain a high level of professionalism in addressing and coordinating property management issues including response to, and resolution of Property Manager, client, and tenant requests or concerns. Responsibilities: • Act as the first point of contact for tenants and vendors who enter the Management office; escalate issues as needed, • Update and maintain property contact lists and emergency information for property, • Coordinate, schedule, and assist with deliveries to and from the dock area, • Promote and foster positive relationships with tenants, owners, and staff, • Ensure that invoices are processed properly by coding for property manager approval, recording/maintaining invoice tracking spreadsheet, and submitting for payment, • Maintain property work order system in the CMMS system, including on-demand and scheduled work order input & dispatching, closing, time tracking, and general reporting, • Create, submit, distribute, and track vendor contracts, • Maintain Property files (electronically as well as hard copies on-site), • Maintain all Vendor Certificates of Insurance, W-9s, and any additional forms necessary for Contractors, • Conduct property inspections and reports to ensure quality assurance and efficient customer service, • Assist in reviewing and compiling monthly and quarterly reports for client and property management team, • Provide full administrative support including phone support, typing, reports, filing, and distribution of correspondence., • Coordinate and assist with meetings/special events held at the property as requested., • Assist in keeping the Client's Policies and Procedures updated and current, • Order office and kitchen supplies as needed, • Handle other duties as assigned Desired Competency, Experience and Skills: • Four-year degree and 2+ years of related experience; or the equivalent combination of education and related experience, • Real Estate experience a strong plus, • Familiarity with commercial real estate documents and the work order process, • Proficiency in Word, Excel, Power Point, Adobe Acrobat/PDF, and Outlook, • Strong interpersonal skills; ability to maintain professionalism in a sensitive environment, • Excellent verbal/written communications skills, • Strong organizational skills; detail oriented, • Proven record of providing excellent internal and external customer service This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position. #IND123 Pay Range$32—$32 USD Equal Opportunity Employment LPC is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations LPC provides reasonable accommodations in job application procedures for individuals with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources. Why Lincoln? At LPC you will be supported by a national firm where an entrepreneurial mindset is encouraged. You will be encouraged to explore your potential through training programs, mentorship, exciting work, fast-paced assignments, and an environment of constant learning and dedication to results. Our benefits package includes medical, dental, and vision insurance, 401(k), and paid time off. About Lincoln Property Company Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: www.lpc.com. All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy. Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time. Job Purpose And Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system and their personal health care by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a DSP, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. You will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you are accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy team. The DSP's responsibilities include, but are not limited to: • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices, • Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager's proxy during bench shifts without overlap, • Supporting safe and accurate prescription fulfillment by followingand directing the pharmacy team to followpharmacy workflow procedures and utilizing the safety guardrails at every workstation, • Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty, • Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues, • Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize, • Supporting the effective management of pharmacy inventory in all pharmacies worked by followingand guiding the pharmacy team to followall inventory best practices, with a special focus on protecting cold chain products for our patients and our business, • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic, • Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients, • Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey, • Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues Required Qualifications: • Active Pharmacist License in the state where the Store is located, • Active National Provider Identifier (NPI), • Not on the DEA Excluded Parties list Essential Functions: • Ability to travel within a reasonable radius to support market staffing as business needs require, • Regular and predictable attendance, including nights and weekends, • Ability to complete required training within designated timeframe, • Attention and Focus:, • Ability to concentrate on a task over a period of time, • Ability to pivot quickly from one task to another to meet patient and business needs, • Ability to confirm prescription information and label accuracy, ensuring patient safety, • Customer Service and Team Orientation:, • Actively look for ways to help people, and do so in a friendly manner, • Notice and understand patients' reactions, and respond appropriately, • Communication Skills:, • Use and understand verbal and written communication to interact with patients and colleagues, • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, • Mathematical Reasoning:, • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription, • Problem Resolution:, • Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options, • Physical Demands:, • Be mobile and remain upright for extended periods of time, • Lift, scan, and bag items, • Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items, • Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm, • Extend hand(s) and arm(s) multiple directions to place, move, or lift items, • Control precision; quickly adjust machines to exact positions, • Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist, • Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts, • Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects., • Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately, • Have the ability to receive detailed information through oral communication, • Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: • 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting Our diverse work experience empowers colleagues for career success. In addition to skill and experience, we attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability. CVS Health is an equal opportunity employer. We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague Relations team at colleaguerelations@cvshealth.com. Anticipated Weekly Hours 40 Time Type Full time Pay Range $65.00 - $81.00 Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Performs difficult but routine typing and general clerical work.Engages in detailed clerical work under general supervision.Detailed instructions are given for new or difficult assignments.Since this is the beginning class in the typist series, alertness and a willingness to learn and prepare for as

Essential Job Functions: • Uses appropriate aseptic technique to draw blood cultures., • Processes Stat specimens according to SMG SOP., • Prepares collection containers with appropriate preservatives for patients and gives instructions for proper collection of specimens at home (Urine & Stool). Properly measures and records a volume for a 24-hr collection., • Properly collects a COC Urine Drug Screen., • Properly administers and collects a H. pylori Breath test., • Properly handles orders on minors., • Uses the correct procedure for completing paperwork and labeling of specimen for OVH Blood Bank specimens., • Processes satellite specimens and delivers them to the appropriate department., • Monitors inventory levels and follows appropriate protocol for replenishing supplies in phlebotomy room and storage area., • Deletes/cancels orders as necessary with full documentation of reason. Ensures proper patient charge deletion according to departmental policy., • Recalls patients for follow-up procedures or error correction as required. Documents callbacks in the lab logbook., • Utilizes LIS for all applicable functions to perform job duties, including downtime procedures., • Adapts work schedule to meet emergency staffing needs., • Required Competencies:, • Demonstrates competency in all areas of adult phlebotomy*, • Demonstrates competency in all areas of pediatric phlebotomy*, • Demonstrates competency in all areas of infant phlebotomy*, • Demonstrates competency in performing skin punctures*, • Demonstrates competency in performing bleeding times including entering the result in the LIS and the logbook., • *Includes: Correct Order of Draw for multiple tube collection, using good judgment in evaluating specimens using established protocol, and demonstrating application of an adequate bandage to puncture site with explanation of puncture site care to patient. General Job Functions: • Properly check-in a patient in a satellite lab, including arriving the patient on the day-list., • Properly process lab and office collected specimens for transport to the main lab by courier., • Contact a courier for a Stat pickup in a satellite office., • Properly perform, log, and enter a result for a Rapid Strep and or Hemoccult test in the LIS. Notifies physician of critical (positive) result., • Trains new staff in proper lab policies and procedures., • Other job duties as required. Physical Job Requirements: • Endurance (e.g. continuous typing, prolonged standing/bending, walking) Environmental Risks: • Sharps, • Latex, • Combative Patients / Visitors Blood-borne Pathogens: • Exposure to infectious hazards, blood, body fluids, non-intact skin or tissue specimens, • Contact with patients or patient specimens is possible, • Unplanned or unexpected exposure Education, Certification, Computer and Training Requirements: • High School Graduate/GED required. Vocational / Technical School / Diploma Program preferred., • 0-1 years experience. 2-4 years preferred., • HeartSaver or Basic Life Support (BLS) for Healthcare Providers required., • Ability to communicate in English, both orally and in writing required., • Strong customer service, interpersonal, communication, and team player skills required., • Ability to work with high degree of accuracy required., • One (1) year of previous receptionist experience preferred., • Experience in patient scheduling and orders management skills preferred. Knowledge of Application software for patient scheduling and orders management preferred., • Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail, label printer) preferred., • Experience with Standard Office Technology in a Window based environment preferred. Travel: • Travel to satellite locations as needed Pay Range: $17.60 - $21.30 Hourly The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

Overview Our client, a global law firm, is seeking a Legal Assistant to support their Chairman. The position is hybrid and based part of the week at their office in Armonk, NY . Must be available and willing to work overtime per day and weekends paid OT . Responsibilities Heavy, detailed calendar management Confidential document preparation and editing Manage emails and ensure timely responses Make sure important emails get to the correct people for response or follow-up Input diaries for attorneys Arrange extensive travel plans and logistics In office 3 days per week, ability to work weekends Answering phones and transcribing phone dictation Other duties as assigned Qualifications 2 – 5+ years executive or administrative assistance experience Bachelor’s degree strongly preferred Excellent written and oral communication skills Ability to read, write, analyze and interpret documents Time management, decision making, and interpersonal skills Proficient in Microsoft Office Suite Typing speed: 65 wpm Knowledge of Westlaw, Lexis, iTimekeep and NetDocs is a plus Self-starter that can work independently Salary Salary Range: $80,000 - $95,000 based on experience Gainor provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law. #J-18808-Ljbffr

Northwell Health - - Responsibilities: Performs diversified secretarial duties supporting management and/or a physician; Typing various forms of correspondence; Scheduling appointments, meetings, etc.Transmitting various documents using computer, mail, and/or fax; Recordkeeping and maintaining file

Job Description JOB DESCRIPTION JOB TITLE: Program Assistant (Westchester County) FLSA: Non-Exempt DEPARTMENT: Employment Services REPORTS TO: Program Manager SALARY: $35,000.00 to $40,000.00 SUMMARY: Provides administrative support to the Employment Services division. DUTIES AND RESPONSIBILITIES: • Greet and assist clients and visitors who enter the facility, • Perform administrative duties such as typing reports, letters/memos etc. Assist with the preparation of assigned reports, • Assist with the collection of monthly statistics, • Provide assistance with file maintenance, • Call clients to remind them of upcoming appointments with employment service staff, • Assist with ordering of office supplies and maintaining supply inventory, • Responsible for receiving/distribution of all mail, correspondence and supplies, • Answer phone calls and provide excellent customer service and provide program information, • Interact regularly with Westhab clients and perform outreach calls to existing clients, • May perform other duties as assigned EXPERIENCE AND EDUCATION REQUIREMENTS: Associates degree with a minimum of 2 years’ experience in an administrative position or equivalent; ability to use Microsoft Word for Windows, as well as knowledge of spreadsheets and database programs using Microsoft Excel. Excellent verbal, writing and organizational skills. Must be flexible to work some evenings, weekends, and/or holidays. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Knowledge and Skills Typing Phone Coverage Microsoft Excel Microsoft Word Customer Service/PR Photography Filing Photocopying Sports Statistician Working Conditions Many weekends and nights, Block Break or Holiday work is expected. Knowledge of the Athletic Department’s guidelines and procedures o

Experience Requirements 3+ years' prior paralegal experience Computer proficiency in MS Word, Outlook, Excel & Adobe Acrobat Highly proficient in typing with excellent grammatical accuracy Exceptional verbal and written communication, knowledge and understanding of legal terminology and procedur

Job Description Seeking professional Security Officer with commercial building experience to staff one of our White Plains locations. A valid NYS Security Guard license is required. Candidates should be very presentable, well spoken and willing to be part of a team. Fire panel experience is a plus. Shift: • Sun + Mon 4PM-12AM, Fri 12A-8A & 4PM-12AM, Sat 12A-8AM Responsibilities and Duties: • Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers, • Must be Tech-Savvy with knowledge of Microsoft Applications, • Clean cut, corporate appearance required., • Ability to maintain professional composure when dealing with unusual circumstances., • Courteous telephone manner., • Ability to write routine correspondence, including logs and reports., • Good organizational skills., • Ability to provide high-quality customer service., • Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures., • Seeing, hearing, speaking, and writing clearly to communicate with employees and clients, observe and report incidents, and direct others. Qualifications and Skills: • Current New York State Security Guard License, • Current New York State Training Certifications (16 HR OJT and/or 8 HR Annual), • Computer knowledge to include proficiency in Windows, MS Word, typing., • Must have excellent verbal and written communication skills, • Pay Rate Starting: $16.50 per hour Powered by JazzHR nfxvIGBCDb

Job Description Reports To: Senior Director of Children’s Clinical Services Program: Children & Family Treatment & Support Services Location: Tarrytown, NY Hours Per Week: 20 FLSA Status: Part Time, Non-exempt Salary: $22.00 - $24.00 per hour Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today!Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: Youth Peer Advocate (YPA) services are formal and informal services and supports provided to youth who are experiencing social, medical, emotional, developmental, substance use, and/or behavioral challenges in their home, school, placement, and/or community. These services provide the support necessary to ensure engagement and active participation of the youth in the treatment planning process and support the ongoing implementation and reinforcement of skills. Services are delivered in a trauma informed, culturally and linguistically competent manner. Services offer positive youth development-centered services with a resiliency/recovery focus. The YPA will promote skills for coping and managing psychiatric symptoms and will facilitate the use of natural and community supports and resources. In addition, the YPA will promote wellness through modeling and will assist with gaining and regaining the ability to make independent choices and playing a proactive role in their own treatment. Key Responsibilities: • Engage the youth in a variety of strategies to work toward identified goals, including but not limited to: strengthening problem solving skills; providing mentoring; engaging in community resource exploration; and providing life skills support, • Engage in regular communication with the child’s team, to ensure continuity of care, • Document client progress and maintain a permanent record of client activity according to established methods and procedures, • Practice with a person-centered, trauma informed philosophy in alignment with the values of GMH, • Maintain appropriate professional standards, • Due to the nature of the program, must be able to work a flexible schedule, • Other designated or related duties Competencies: • The YPA should have strong engagement skills and a demonstrated ability to relate well to children/youth and young adults., • Familiarity with and ability to use an Electronic Health Record system., • Experience understanding family systems based on diversity of cultural and ethnic backgrounds., • Highly organized, detail oriented, and self-motivated., • Knowledge of the signs of psychiatric crises and de-escalation techniques Key Performance Indicators (KPI’s): • Timely and accurate documentation in accordance with GMH documentation policy., • Ensure that all productivity expectations are met., • Meet all professional development & training expectations. Requirements: • The Youth Peer Advocate must have a high school diploma, high school equivalency, or a State Education Commencement Credential (SACC or CDOS)., • Must be an individual 18 to 29 years old who has self-identified as a consumer of mental health services, juvenile justice system, substance use services, special education services, or foster care, • Must be eligible for the Youth Peer Advocate Provisional Credential with the expectation of obtaining the full credential within 24 months of commencing employment. Must maintain Youth Peer Advocate Professional Credential., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier. The Youth Peer Advocate will be using agency vehicles and is responsible for adhering to Agency Driver Policy., • Must maintain current New York State Defensive Driving certification. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Assistant Float (internally known as Flex Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7:00pm. This role is based out of our Mamaroneck office and will flex to other locations within the market to support as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description Reports to: Program Director, Consumer and Family Outreach Program: Social Care Network (SCN) Location: Tarrytown, NY, and or Rockland, NY Hours per Week: 15 FLSA Status: Part-time, Non-exempt-Temporary Position Salary Range: $17.50 per hour Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Summary Description: The Social Care Screener supports the Social Care Network by helping identify unmet social needs among Medicaid members. This role focuses on conducting screenings, gathering information, and connecting members with appropriate team members for service linkage. This position is ideal for someone seeking seasonal or summer employment and is interested in gaining experience in community health or human services. Responsibilities: • Conduct health related social needs screenings with Medicaid members by phone, virtually, or in person., • Collect and document member information in the Unite Us electronic record system., • Help connect members with appropriate staff or care team representatives for additional support and services., • Provide general information about available community programs and resources., • Maintain accurate and timely documentation., • Participate in required trainings and team meetings., • Follow agency policies and maintain professionalism when working with members and community partners., • Perform other related duties as assigned. Competencies: • Strong communication and interpersonal skills., • Ability to engage respectfully with diverse populations., • Basic organizational and time management skills., • Comfortable using computers and electronic record systems., • Ability to work independently and as part of a team. Key Performance Indicators (KPIs): • Meets productivity expectations for clients screened., • Maintains timely and accurate documentation., • Completes and maintains all required trainings under the SCN model., • Positive client outcomes and satisfaction. Requirements: • High school diploma or equivalent required., • Associate degree or coursework in human services, social work, psychology, healthcare, or related field preferred., • Experience working with community members, customer service, healthcare, or social services is a plus., • Basic computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in the Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Work hours, reporting structure, and on-site location are subject to change based on program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.