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Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary: Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities: • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements: • High School Diploma or GED., • Bachelor’s degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • United States citizenship required., • Must live in the U.S. 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Ability to work with computers and the necessary software typically used by the department. Working Conditions: Encountered on a regular basis as part of the work this job performs. • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description Basic Function: Assumes various regular and /or delegated tasks, operating with a high degree of independent judgment. Maintains files, records, statistics and reports used by child development program. Assists with assuring program meets with requirements from all funding sources. Assists in organization of recruitment activities and frequently makes outside contact on related matters. Reports To: Family Support Director Principal Duties/Responsibilities: • Manage a caseload of 32 – 34 families assigned for the child development program, • Maintain strict confidentiality in all matters brought forth to the Head Start Director’s office and Child Development Programs, • Work directly with families daily., • Provide Case Management services to families which includes but not limited to assessment of family strengths and needs, goal setting, planning, and providing referrals to community and agency resources., • Participate in the Community Assessment and Self-Assessment Process., • Maintain tracking and data entry for COPA daily for assigned caseload., • Bridge families from Early Head Start to Head Start programs and services., • Conduct enrollment/re-enrollment with families and enter into database., • Maintain documentation of all site monitoring visits for review and families and children’s files., • Provide office assistance as needed including, but not limited to, filing, answering phones, typing, creating spreadsheets and record keeping., • Attend staff meetings and training as directed by supervisor and maintain written meeting minutes., • Assist with facilitating the process of gathering monthly and annual program information reports and assure accuracy of the content of such reporting., • Be responsible in assisting with facilitating projects such as, but not limited to, Family Engagement Activities., • Ability to coordinate effectively with other team members, other Agency resources and outside services in addressing client needs., • Adhere to the Agency’s policies and procedures at all times, including the Head Start Performance Standards and the Department of Children and Family Services’ childcare standards., • Maintain professional appearance, conduct and positive relationships with staff, employees, community, visitors and families., • Work cooperatively with other agencies, entities and individuals to engender support for the Head Start program., • Treat children, parents, fellow employees and the general public with courtesy and respect., • Coordinate, develop and implement a system for outreach and publicity for the recruitment, screening and enrollment of eligible families., • Responsible for assisting with services for family engagement, mental health/disability and nutrition., • Performs other duties as assigned by supervisor. Requirements: • Position requires a minimum of a bachelor’s degree in social work, General Human Development & Family Studies, Early Childhood or related field., • An Illinois Gateways Family Specialist Credential Level 3 -5 is required., • Minimum two years of experience working in a social work, education or child welfare environment is required., • Must have a valid driver’s license and a licensed and insured vehicle daily., • Bilingual preferred Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: • Dental insurance, • Flexible schedule, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • Tuition reimbursement, • Vision insurance Schedule: • 8-hour shift, • Day shift, • Monday to Friday, • No weekends Willingness to travel: 25% (Preferred) Work Location: In person Knowledge, Skills and Ability • Excellent verbal and written communication skills., • Ability to effectively work with internal staff and external partners., • Organizational and time management skills., • Experience of working with individuals with disabilities., • Computer skills (MS Office- Word and Excel), • Ability to work independently and to carry out assignments to completion within parameters of instructions and standard accepted practices. Mental/Physical Demands: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Work may require prolonged concentration using a computer in analyzing and manipulating data. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Environmental Conditions: The noise level in the work environment is usually moderate. Duties are performed in either an office or classroom environment. No unusual or adverse working conditions exist. This description documents the general contents and requirements of the job. It is not to be construed as an exhausted statement of duties, responsibilities or requirements. The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionDescription: Company Overview: Since 1951, Hickory Farms has connected people with savory flavors to share and send. Our specialty cured meats and cheeses are available for purchase online, in catalogs, in leading mass merchants and supermarkets, and in seasonal retail locations in the US and Canada.? Hickory Farms is a privately held company with 75 years of delivering quality, well-loved food gifts and charcuterie essentials. Every member of our nimble, dynamic team makes an impact every day in a high-energy, results-driven culture.? Our Values lead the way. They are: The customer is our focus. Integrity and respect. We own it. Everyone has a place at the table. We embrace change. We savor the journey together. Requirements: Position Overview: The Senior Specialist, Sales Operations sits within the sales team and manages all activities following the close of a sale, serving as the primary liaison between customers and the operations team to ensure smooth execution and delivery.? Essential Duties and Responsibilities - include but are not limited to the following: Channel Operations Execution: • Own operational execution across the Wholesale channel, • Ensure orders flow efficiently from customer agreement through fulfillment, • Identify operational risks and proactively develop mitigation plans, • Serve as primary operational partner to Sales leadership, • Establish clear ownership of execution tasks across support teams Forecasting & Inventory Coordination: • Consolidate channel forecasts and coordinate with Demand Planning, • Monitor sales performance versus forecast and identify risks, • Partner with Supply Chain to ensure inventory supports channel needs, • Identify inventory risks related to customer programs and seasonal demand, • Improve forecast accuracy through structured processes and reporting Systems & Process Governance: • Own governance of item setup processes across customer and partner systems, • Ensure pricing accuracy across channels in coordination with Finance and IT, • Establish standard workflows for product launches and assortment updates, • Improve data accuracy across systems impacting channel execution, • Develop SOPs to standardize channel execution processes Operational Readiness & Execution: • Ensure new programs and customers are operationally ready prior to launch, • Coordinate cross-functional readiness for seasonal programs, • Identify execution gaps and drive resolution, • Improve internal coordination between Sales, Operations, and Planning teams, • Establish operational timelines and accountability for channel initiatives Operational Problem Resolution • Own resolution of operational execution issues impacting customers, • Identify root causes of recurring issues and implement corrective actions, • Partner with internal teams to resolve pricing, inventory, or fulfillment challenges, • Serve as an escalation point for channel execution issues Cross-Functional Leadership • Partner with Sales to ensure operational alignment for customer programs, • Collaborate with Product Development on operational requirements for new items, • Work with Finance on pricing governance and deductions processes, • Partner with IT on systems impacting channel execution, • Work with Operations teams to support accurate fulfillment execution Educational and/or Work Experience Qualifications: • 5 years’ experience in Sales Operations, Channel Operations, Supply Chain coordination, or Commercial Operations, • Experience supporting CPG, wholesale, eCommerce, or retail sales organizations preferred, • Strong process improvement and operational problem-solving skills, • Strong cross-functional leadership experience, • Strong analytical capabilities and attention to detail, • Experience working with ERP systems (D365 preferred), • Strong Excel and data analysis skills, • Excellent organizational and communication skills Physical Requirements: • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards., • Must be able to complete the “essential job functions” with “reasonable accommodations” and meet all the mandatory qualifications under the ADA guidelines., • Must be able to lift and carry up to 25 lbs., • Must be able to perform essential physical activities such as lifting, climbing, standing, stooping, or typing., • Must be able to talk, listen, and speak clearly on the telephone. Hickory Farms is an Equal Opportunity Employer committed to creating a diverse and inclusive culture that does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Compensation: $85K – $105K annually Benefits: We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including: • Medical, dental, and vision insurance, • Employer-paid life insurance, • Short-term and long-term disability coverage, • 401(k) retirement plan with company match, • Paid time off (vacation, sick time, and holidays), • Flexible/hybrid work schedule, • Employee assistance program (EAP), • Paid parental leave, • Employee discounts and perks This is a hybrid role.

Our promise to you: Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Part time Shift: 24 Hours (United States of America) Address: 120 N OAK ST City: HINSDALE State: Illinois Postal Code: 60521 Job Description: Schedule: Part-Time Saturday and Sunday Shift: 8am-6pm every weekend - Saturday and Sunday (Orientation Schedule of Monday-Friday for the first 2 weeks on dayshift mandatory) Location: South Suburbs of Chicago, Hinsdale Westmont, Hanover Park Communicates pertinent patient and employee information to interdisciplinary teams and Patient Care Managers daily. Consults with the Triage Nurse or on-call Nursing Manager regarding unusual situations and potential risk management issues before initiating Crisis Care or approving General Inpatient (GIP) status. Completes all documentation regarding patient contact activities timely and ensure accuracy and completion. Participates in staff meetings, department meetings, team meetings, in-services, and other related activities. Responds in a timely manner to emails and phone calls during assigned hours of duty. Assists in the Inpatient Unit and provide nursing care to patients as needed. Responds to patient emergencies outside normal business hours and during early morning hours. Travels to patient residences as directed by the Triage Nurse to assess patient conditions based on emergency or urgent needs. Assesses patient conditions and need for immediate care due to falls or other traumatic events, communicating with Triage and Case Management staff. Performs nursing procedures such as inserting catheters, feeding tubes, and administering intravenous medications if credentialed. Educates the patient’s family and other caregivers on hospice care and services provided to the patient. Coordinates patient needs for medications and medical equipment with the Triage Nurse, delivering supplies and prescriptions as needed. Other duties as assigned. Knowledge, Skills, and Abilities:\n\n • Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements. [Required]\n, • Knowledge of electronic medical record. [Required]\n, • Knowledge of nursing skills in the performance of duties in compliance with the legal and ethical parameters established and based on the level of education and certification attained by the employee. [Required]\n, • Knowledge of basic to intermediate application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software. [Required]\n, • Ability to read and interpret documents such as physician orders, plan of care documents, policies and procedures and other instructions furnished in written, oral, diagram, or schedule form. [Required]\n, • Ability to follow standard precaution guidelines for infection control, including when providing patient care. [Required]\n, • Ability to complete AdventHealth Hospice Care CFL Orientation and Training, as necessary. [Required]\n\n Education:\n • Associate's of Nursing [Required]\n, • Bachelor's of Nursing [Preferred]\n\n Field of Study:\n • N/A\n\n Work Experience:\n • 2+ years experience as a registered nurse [Required]\n, • Home health and/or acute care nursing experience [Preferred]\n\n Additional Information:\n • N/A\n\n Licenses and Certifications:\n • Registered Nurse (RN) [Required]\n, • Basic Life Support - CPR Cert (BLS) [Required]\n, • Driver's License (DL) [Required] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/yde4bfwx Pay Range: $31.60 - $50.56 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Job Description General Summary Performs the job functions of the Accounts Payable and Accounts Receivable Accountant according to established policies and procedures. Verifies accuracy of employee expense reports, issues checks, ACH, and credit card payments from Accounts Payable system, initiates wire transfers and ACHs from online banking portals, creates profiles for new vendors, posts rent invoices for tenants, deposits checks received in office, reconciles bank accounts, refunds tenant deposits, maintains files of invoices and documentation, generates and balances routine reports, answers inquiries from vendors and other company personnel, and performs other related duties. Responds to customer requests for information. Essential Job Functions • Creates profiles for new vendors or update existing profiles with changes to vendor information. In doing so, reviews and confirms all necessary paperwork has been received and verifies accuracy of all data., • Reviews employee expense reports for accuracy and proper coding in a timely manner. Checks for supporting documentation, proper approval, and ensures reports are following company policy. Posts adjusting entries when necessary to correct expense coding., • Ensures timely and accurate accounts receivable processing. In doing so, reviews payments received, matches with appropriate accounts, enters required data into computer database, and verifies accuracy and completeness., • Prepares journal entries with the appropriate codes, expense account classifications, purchase order numbers, and so forth in order to maintain an audit trail on all entries posted., • Responsible for data entry of banking activity. Completes month-end bank reconciliations which includes compiling monthly reports, identifying and resolving discrepancies, and recording adjustments. Prepares other financial reports on a monthly basis., • Researches invoices and/or payments based on calls from vendors or regional offices. Ensures resolution of discrepancies., • Responds to requests from tenants for information and documentation which includes providing account balances, charges and the like and forwarding copies of invoices and related materials., • Interacts daily with regional personnel regarding posting of charges, credits, cash, check clearance, stop payments, and related issues., • Performs a variety of related administrative duties such as maintaining accounts payable files, and accounts receivable files, working with regional employees to answer routine inquiries from vendors, taking and relaying messages, typing various forms and correspondence, and the like., • Assists with the audit of the company by providing necessary documentation to support various payments, receipts, and journal entries throughout the year., • May assist in carrying out other department functions in response to workload demand and staffing shortages., • Performs other duties as assigned, some of which may be essential to the job. Knowledge, Skills, and Abilities • Four-year college degree preferred (Ideally, Accounting, Economics, Finance, or Business degree)., • Good interpersonal, written, and verbal communication skills as well as organizational skills., • Willingness to learn new department functions outside of day-to-day responsibilities., • Computer skills necessary to enter and manipulate words and data and use standard computer software to communicate with others, prepare documentation, and/or analyze data. Proficiency in Excel, PowerPoint, and Word., • Internal Contacts: All departments / regional offices for invoice approvals, payment status, and the like., • External Contacts: Banks to check clearance of payments or stop payment on checks. Vendors to confirm their receipt of payment., • Tenants: Responds to Tenant inquiries regarding balances, charges, etc. Physical Requirements • Work requires sitting for extended periods of time while entering data into computer system., • Work requires occasionally stooping and bending., • Work requires occasionally reaching and grasping with arms and hands., • Work is performed in a normal office environment where there are relatively few physical discomforts due to dust, dirt, noise, and the like. Equal Employment Opportunity First Industrial Realty Trust, Inc. is an Equal Opportunity Employer Committed to Diversity, M/F/D/V

Job DescriptionDescription: The Senior Account Manager manages a portfolio of 10 or more high-value retail accounts, including national and regional retail supermarkets and food service distributors. This is a strategic role requiring deep category knowledge, cross-functional collaboration, and strong commercial instincts to align customer performance with Sun Belle’s supply strategy. Key Responsibilities • Own day-to-day business with assigned customer accounts, • Plan and execute promotional strategies, pricing, and assortment, • Assist sales and category leaders with customer allocations and prorations during supply shortages, • Anticipate and respond to supply or pricing shifts in collaboration with support teams, • Lead business reviews and act as primary point of contact for escalations, • Analyze performance trends and identify growth opportunities, • Mentor junior sales team members; contribute to internal knowledge sharing, • Travel as needed (up to 15%) to key customers and industry events, • Maintain active oversight of inventory status for assigned customer portfolio or commodity focus, including available-to-sell, inbound product, forecasted orders, and aging risk, • Leverage inventory insights to drive smart order pacing, adjust customer expectations, and identify urgent sales priorities, • Coordinate with Sales Support and Regional Sales Manager to flag slow-moving or excess product early, • Use commodity movement trends and inventory data to advise on pricing, order volumes, and promotional opportunities, • Aligning sales efforts with national and regional market dynamics, factoring in supply pressure, quality, and logistics timing, • Become sales commodity category leader, • Performs other related duties as assigned Requirements: • 10+ years of produce sales or national account management, • Strong strawberry experience preferred, • Strong analytical, planning, and negotiation skills, • Experience with short-shelf-life and supply-sensitive categories, • Familiarity with Retail Link, iTrade, and Famous preferred Physical Abilities • Extended Computer Use: The role requires prolonged periods of computer use, including typing, data analysis, and report generation., • Standing and Walking: Frequent standing and walking may be necessary, especially during operation shifts in warehouse, suppliers/customer facilities, meetings, presentations, or visits to other locations., • Occasionally required to travel domestically and internationally to attend meetings, conferences, and other business-related events., • Lifting and Carrying: While not typically a primary responsibility, the role may occasionally involve lifting or carrying lightweight objects., • Manual Dexterity: Frequently required to use hands to type, handle, or feel objects, tools, or controls, and reach with hands and arms., • Visual Requirements: Ability to read, analyze, and interpret complex statistical data, databases, financial data, and information on a computer screen and in printed materials., • Communication: Regularly required to communicate with others to exchange information effectively by email, both in person and via telephone or video conferencing, • Stress Management: The ability to manage stress effectively in a fast-paced and dynamic work environment is important for success in the role., • Adaptability: Flexibility and adaptability to changing priorities, deadlines, and business needs are necessary, • It is essential to be capable of working in cold temperatures while engaged in warehouse production activities., • Professional Appearance: Maintaining a professional appearance is important, especially when representing the company at external events or meetings. Compensation & Benefits • Competitive salary (commensurate with experience and territory scope), reviewed regularly to ensure market alignment, • Eligibility for company bonus program based on individual and business performance, • Comprehensive benefits package, which include medical, dental, and vision coverage; 401(k) plan with company match, • Paid time off (PTO) and company holidays, • Ongoing career development, training, and advancement opportunities, • Employer-provided life insurance, with optional supplemental coverage available Notice: Sun Belle is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, marital status, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Job DescriptionDescription: We are seeking a Customer Service Representative for a medical service provider. This role is ideal for anyone that enjoys helping others to solve problems. The customer center representative will assist customers and providers with general inquiries and specific account troubleshooting. The customer service representative must possess excellent verbal communication skills and the ability to accurately document customer interactions. Based on strong performance in this role, you may be offered the opportunity to transition to a full time permanent position during the first six months. Work Location: Remote, with 1 day a month required in office Schedule: Full Time and Part Time openings; 15-40 hours per week respectively Hours of Operation: Monday-Friday 8am-6pm Training Schedule: 4 Weeks of Paid Training Monday-Friday 8am-5pm, First week of training in person Pay: • $17.20/hour English speakers, • $18.20/hour bi-lingual Spanish/English Benefits: • Paid sick leave, • Paid leave Responsibilities: • Answer incoming calls from customers, general public, and providers, • Complete and/or process new applications for health care coverage via the telephone and interpret eligibility determinations made by the Marketplace, and enrollment into health plans., • Facilitate translation services for non-English speaking callers according to procedures, • Facilitate the fulfillment of caller requests for materials via mail, email, or download, • Track and document all inquiries using the applicable systems, • Transfer/refer consumers to appropriate entities according to the established guidelines, • Escalate calls or issues to the appropriate designated staff for resolution as needed, • Complete associated tasks according to the established guidelines, • Meet Quality Assurance (QA) and other key performance metrics, • Follow all policies, procedures, and protocol when engaging with caller, • Attend meetings and training as requested and maintain up-to-date knowledge of all programs and systems.Requirements: Qualifications: • Bi-lingual Spanish a plus, • High School diploma or equivalent, • 1 year of experience in call center environment, • 1 year of experience in customer service, • Strong Problem Solving and Organizational Skills, • Strong verbal and written communication skills, • Minimum of 24 wpm typing speed, • Internet access with minimum speeds of 20MBPS download and 5MBPS upload, • High proficiency in computer skills

Job Description Location: Skokie/Chicago IL, Region Employment Type: Full-Time or Part-Time, Hybrid Role Salary: Depends on Experience About Us: Clinical Nutrition Consulting Services, LLC (CNCS) provides expert nutritional support to LTC healthcare facilities, ensuring quality care, regulatory compliance, and optimal outcomes for residents. Our team of Licensed and Registered Dietitians (RDs) works collaboratively with facility staff to implement nutrition programs that are evidence-based and resident-centered. Position Summary We are seeking a Licensed and Registered Dietitian (RD) Clinician with a strong background in clinical nutrition, EMR documentation, and quality assurance. The ideal candidate excels at time management, can lead and participate in Nutrition at Risk (NAR) meetings, and ensures timely completion of assessments and audits. This position requires a self-motivated professional with exceptional computer skills, attention to detail, and a commitment to high-quality resident care. Key Responsibilities Complete resident nutritional assessments, care plans, and documentation in compliance with facility policies and regulatory standards. Conduct quality assurance audits on nutrition-related documentation and interventions, ensuring timely and accurate reporting. Lead and participate in weekly Nutrition at Risk (NAR) meetings, providing guidance on risk mitigation and resident care strategies. Utilize PointClickCare EMR efficiently for resident documentation, assessments, and audits. Collaborate with interdisciplinary teams to ensure resident-centered nutrition interventions. Monitor regulatory compliance, staying up-to-date with CMS guidelines, professional standards, and best practices in clinical nutrition. Maintain accurate records for internal tracking, reporting, and quality improvement initiatives. Core Competencies Exceptional time management and organizational skills to handle multiple responsibilities and meet deadlines. Proficiency in PointClickCare EMR and general computer literacy, including typing, documentation, and software navigation. Ability to complete assessments, documentation, and quality assurance audits accurately and promptly. Strong ability to lead and participate in weekly Nutrition at Risk (NAR) meetings, guiding facility staff on nutritional risk management. Knowledge of clinical nutrition standards, regulatory compliance, and quality improvement processes. Excellent critical thinking and analytical skills to evaluate resident needs and implement effective interventions. Professional communication skills, both verbal and written, to collaborate effectively with staff and families. Qualifications Must be a Licensed and Registered Dietitian (RD) in designated state. Minimum of 3-5 years experience in clinical nutrition or related LTC healthcare settings preferred. Experience with EMR systems, preferably PointClickCare. Proven track record in documentation, audits, and leading clinical meetings. Strong organizational, time management, and interpersonal skills. Why Join CNCS? Work with a team of expert Licensed and Registered Dietitians (RDs) across multiple healthcare facilities. Participate in meaningful quality improvement projects that impact resident care. Competitive compensation and professional growth opportunities. CNCS is an equal opportunity employer. We encourage applications from qualified candidates of all backgrounds. #123

Job Description Launch Your Insurance Career with a Growing Organization! Warrior Insurance Network (WIN) is seeking a motivated, customer-focused professional to join our Commercial Lines Underwriting team at our Bedford Park headquarters, conveniently located just one mile south of Midway Airport. If you enjoy working in a fast-paced environment, have strong attention to detail, and take pride in delivering exceptional customer service, this may be the perfect opportunity for you. Whether you're looking to build a long-term career in insurance or expand your underwriting knowledge, you'll gain valuable exposure to commercial insurance operations while working alongside experienced industry professionals. At Warrior Insurance Network (WIN), you'll have the opportunity to contribute to a growing organization, develop your professional skills, and play an important role in supporting our underwriting operations and agency partners. What You'll Do DUTIES & RESPONSIBILITIES: • Assist the Underwriting Unit as required for new business, endorsement, and renewal processes., • Provide a high level of customer service by delivering timely responses to agents/policyholders on quotes, endorsements, and renewals., • Develop a basic understanding of coverages, exposures, rating plans, and state requirements., • Enter new business policies, endorsements, and renewals., • Order reports and assimilate information as required to support the underwriting process., • Work on special projects as directed., • Awareness of market conditions, company programs, and competitor products. What We're Looking For Required: • Prior customer service experience., • Excellent communication, interpersonal, and organizational skills., • Good typing/data entry skills., • Excellent knowledge of Microsoft Excel and Word. Preferred: • Related insurance industry and customer service experience., • Knowledge of the Property & Casualty Insurance Industry., • Solid written and oral communication skills. Why Join Warrior Insurance Network (WIN)? • Opportunity to grow your career within the insurance industry, • Gain exposure to Commercial Lines Underwriting operations, • Work alongside experienced insurance professionals, • Collaborative and supportive team environment, • Convenient Bedford Park location near Midway Airport, • Join a growing organization committed to innovation and customer service Warrior Insurance Network (WIN) provides a competitive benefits package to all full- time employees. Following are some of the perks Warrior Insurance Network (WIN) employees receive: • Competitive Salaries, • Commitment to your Training & Development, • Medical and Dental, • Telemedicine Benefit, • 401k with a generous company match, • Paid Time Off and Paid Holidays, • Tuition Reimbursement Training Programs, • Wellness Program, • Fun company sponsored events, • And so much more! If you're ready to take the next step in your career and become part of a team that values growth, professionalism, and service excellence, we'd love to hear from you. Estimated Compensation Range: $18/hr-$24/hr* *Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. Job Posted by ApplicantPro

Job Description Launch Your Insurance Career with a Growing Organization! First Chicago Insurance Company is seeking a motivated, customer-focused professional to join our Commercial Lines Underwriting team at our Bedford Park headquarters, conveniently located just one mile south of Midway Airport. If you enjoy working in a fast-paced environment, have strong attention to detail, and take pride in delivering exceptional customer service, this may be the perfect opportunity for you. Whether you're looking to build a long-term career in insurance or expand your underwriting knowledge, you'll gain valuable exposure to commercial insurance operations while working alongside experienced industry professionals. At First Chicago Insurance Company, you'll have the opportunity to contribute to a growing organization, develop your professional skills, and play an important role in supporting our underwriting operations and agency partners. What You'll Do DUTIES & RESPONSIBILITIES: • Assist the Underwriting Unit as required for new business, endorsement, and renewal processes., • Provide a high level of customer service by delivering timely responses to agents/policyholders on quotes, endorsements, and renewals., • Develop a basic understanding of coverages, exposures, rating plans, and state requirements., • Enter new business policies, endorsements, and renewals., • Order reports and assimilate information as required to support the underwriting process., • Work on special projects as directed., • Awareness of market conditions, company programs, and competitor products. What We're Looking For Required: • Prior customer service experience., • Excellent communication, interpersonal, and organizational skills., • Good typing/data entry skills., • Excellent knowledge of Microsoft Excel and Word. Preferred: • Related insurance industry and customer service experience., • Knowledge of the Property & Casualty Insurance Industry., • Solid written and oral communication skills. Why Join First Chicago Insurance Company? • Opportunity to grow your career within the insurance industry, • Gain exposure to Commercial Lines Underwriting operations, • Work alongside experienced insurance professionals, • Collaborative and supportive team environment, • Convenient Bedford Park location near Midway Airport, • Join a growing organization committed to innovation and customer service First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive: • Competitive Salaries, • Commitment to your Training & Development, • Medical and Dental, • Telemedicine Benefit, • 401k with a generous company match, • Paid Time Off and Paid Holidays, • Tuition Reimbursement Training Programs, • Wellness Program, • Fun company sponsored events, • And so much more! If you're ready to take the next step in your career and become part of a team that values growth, professionalism, and service excellence, we'd love to hear from you. Estimated Compensation Range: $18/hr-$24/hr* *Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. Job Posted by ApplicantPro

Job DescriptionDescription: Type: Full-Time Reports to: 988 Crisis Supervisor Office Location: Must live and work from Chicago, IL. Work from home position (not a remote “work from anywhere” role). Must maintain a private, confidential workspace in your home within the Chicago area and be able to attend in-person trainings and meetings at our Chicago office (224 W. Hill Street, Suite 410, Chicago, IL) as requested. Shift: Evening shift, Saturday – Wednesday 3:45pm – 12:15am Work schedules are subject to change as necessary to meet the Agency’s and its client’s needs. Reasonable notice is provided to facilitate personal planning. Required to work three (3) of six (6) “primary” holidays (Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, and New Years Day) as determined by supervisory staff. Required to work any other recognized organizational holiday that your shift aligns with. Training: Each employee is required to complete a set training course prior to being eligible to answer calls for the 988 Suicide and Crisis Lifeline. Part-time crisis counselors are required to work a minimum of 16 hours per week during their training period. The first day of training is in person at our Chicago office from 9 AM – 5 PM. Beyond that, the training will be completed virtually using live and self-paced modalities. Facilitator-led training will be scheduled during a time of day that works for the majority of the training cohort (typically during the evening hours) but will always occur during the weekdays. Self-guided training may be completed at the learner’s discretion but must be completed within the same week as they are scheduled. The training schedule will be provided on the first day of onboarding. Background Guided by the experiences of those living with mental health conditions and rooted in equity, NAMI Chicago educates to fight stigma and discrimination, fiercely advocates for our community, and shares hope, connection and expertise with people on their mental health journey. Who We Are: • An employer who prioritizes your wellness, • An employer who supports your growth, • An employer who sees and acknowledges all of you, • An employer who educates and advocates for mental health while sharing hope with those on their mental health journey or supporting individuals on their mental health journey. Who We Are Looking For: • Highly empathetic, • Detail-oriented and organized, • Excellent relationship management and interpersonal skills General Job Description: As a 988 Suicide and Crisis Line Phone Crisis Counselor, you will play a crucial role in providing immediate support and intervention for individuals experiencing emotional distress and mental health crises. Operating within the framework of a national suicide and crisis hotline, you will offer empathetic listening, crisis intervention, and resources to access more support. This position demands strong communication skills, empathy, and the ability to remain calm under pressure. This role may be demanding and requires continuous multitasking and the ability to think and work quickly on the computer using various apps and platforms. Essential Functions and Responsibilities: • Provide crisis intervention: Respond to incoming calls to the 988 Lifeline, offering immediate support and intervention for individuals in emotional distress while following the 988 Lifeline Suicide Safety Policy standards., • Active Listening: Practice empathetic listening skills to understand callers’ emotions, concerns, and needs., • Assessment: Conduct assessments of callers’ safety and level of risk, utilizing established protocols and guidelines such as the 988 Lifeline’s Safety Assessment Model with the assessment of the Four Core Principles of Safety Assessment. This may involve supporting a person who is at imminent risk of harm to self or others., • Crisis De-escalation: Utilize de-escalation techniques to help callers regain a sense of control and stability during times of crisis., • Safety Planning: Collaborate with callers to develop safety plans, identifying coping strategies and supportive resources to manage crises effectively., • Empowerment: Empower individuals to explore their own strengths and coping mechanisms, fostering a sense of agency and resilience., • Resource Referrals: Offer access to appropriate mental health services, including mobile crisis teams, emergency departments and community resources using a vetted referral list provided by NAMI Chicago., • Documentation: Using NAMI Chicago’s client record management system, maintain accurate and confidential records of all interactions with callers, adhering to privacy regulations and organizational policies. Systems require significant computer use and skills., • Confidentiality: Respects each caller’s privacy rights under HIPAA and other applicable laws and regulations., • Follow-up: Schedule and/or make follow-up contact with help seekers for continued support at a date and time collaborated on by a crisis counselor and help seeker., • Collaboration: Coordinate with other crisis response professionals, including mental health clinicians, law enforcement, and emergency medical personnel, to ensure comprehensive support for callers., • Adherence to Protocols: Follow established protocols and procedures for crisis intervention, documentation, and escalation of emergencies., • Continuous Training: Participate in ongoing training and professional development opportunities to enhance crisis intervention skills and stay updated on best practices for crisis support., • Communication and Teamwork: Communicate effectively and frequently throughout shift with supervisors and crisis team staff; can promptly alert supervisor of concerns and seek guidance/support when needed. Embodies NAMI Chicago’s team approach by participating in on-shift huddles, weekly coaching sessions, team and organizational meetings, supporting co-workers, and attending scheduled trainings, • Wellness: Be an active participant in your wellness plan and effectively communicate your need for support. Adhere to the organization’s Wellness policy., • Other duties as assignedRequirements: Education and Experience: • Bachelor’s degree in social work, Psychology, Counseling or other related fields required; Master’s preferred, • In lieu of the education requirement, a minimum of four years of professional experience providing counseling and case management services to individuals/families experiencing homelessness or other related populations may be considered., • Minimum of 1-5 years of relevant experience providing counseling, crisis, or case management with individuals or families experiencing behavioral health crisis (i.e., suicidal ideations, psychotic presentations, SUD/OUD, etc.)., • Experience in telephonic outreach, crisis, and case management., • Familiar with community resources and how to work with law enforcement and other community organizations (i.e., Hospitals, outpatient clinics, etc.)., • Experience with vulnerable populations. Essential Knowledge, Skills, and Abilities: • Strong interpersonal skills and the ability to build rapport with individuals in distress., • Excellent communication skills, both verbal and written. Including a clear and expressive speaking voice., • Ability to work in a fast-paced and high-stress environment., • Ability to work effectively and stay focused in an environment with regular interruptions., • Ability to be flexible, adaptable, and able to function successfully in an environment requiring immediate response to urgent situations., • Exhibits empathy, compassion, and a non-judgmental attitude towards individuals experiencing mental health crises, with a commitment to serving underrepresented and vulnerable populations, including social and racial/ethnic minorities, as well as those living with mental illnesses and/or substance use disorders., • Willing to work in a diverse environment regarding race, ethnicity, culture, sexual orientation, and gender., • Familiarity with Chicagoland resources and mental health services., • Excellent self-awareness and commitment to prioritizing your wellness., • Exceptional ability to multi-task and excellent organizational skills. This includes attention to detail, problem-solving, and time management. Welcomed Qualifications: • Previous experience at a suicide and crisis hotline, • Certification in crisis intervention or suicide prevention, • Strong computer and technology skills. You will be working across several different platforms simultaneously and a strong foundation will make adjusting and troubleshooting platforms easier., • Typing speed of at least 35-40 WPM, • Current ASIST or SafeTALK certification (In-house SafeTALK training provided quarterly) Other Information Working Conditions: NAMI Chicago 988 Lifeline Phone Crisis Counselors work in a remote environment. The role may involve sitting for extended periods and using telephone and computer equipment. The role involves extended periods of looking at digital device screens. The demanding nature of this work requires prioritizing self-care and being an advocate for your own wellbeing. Breaks are mandatory to comply with labor laws and to ensure Crisis Counselors get the reprieve they need to be successful. This role requires a degree of flexibility with your availability and time during your scheduled shift (i.e. break times may vary if you are interacting with a person in crisis at the time of your scheduled break). Other: • Attend quarterly all team meeting on the first Monday of the first month of the quarter (July, October, January, and April) from 3-4 PM., • During the second and third month of every quarter, attend one virtual team meeting on the first Monday from 3-4 PM or second Thursday from 8-9 AM., • Must have a private, confidential space to work from in your home that is free of distractions for the duration of your shift. Must be able to work over a private, secure, password protected internet connection with a minimum speed of 300 Mbps (10 Mbps upload). Available Benefits: • Company sponsored wellness activities., • Medical, Dental and Vision benefits., • Company sponsored Life and AD&D Insurance and Long-Term Disability., • 401k Retirement plan., • Critical Illness Insurance, Hospital Indemnity, Accident Insurance, Short Term Disability Coverage., • Generous PTO. Salary range: $24 NAMI Chicago is an inclusive employer, we welcome and encourage BIPOC, LGBTQ+, Veterans, Differently Abled, Returning Citizens and All Who Are Dedicated to Mental Health to Apply.

Job Description Company Overview: Everything we do is for educators. We're partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students' lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience. POSITION SUMMARY The Inside Sales Account Executive position optimizes inbound/outbound telephone, virtual meetings/presentations, and e-mail contact to sell our ever-growing technology solutions. Each Inside AE is accountable for individual monthly, quarterly, and annual quotas, strategically targeting both recurring and one-time revenue goals set by Follett Software. Join the industry's most respected and forward-thinking SaaS leader within the booming EdTech market. As we experience unprecedented growth, we seek seasoned sales professionals with proven SaaS expertise to be integral members of our high-performing sales team. POSITION SCOPE Drive Sales Growth: • Generate new business and expand existing accounts within an assigned territory, focusing on software and solution-based sales., • Own the full sales cycle from prospecting through close, consistently achieving or exceeding quota targets. Sales Execution & Activity Management: • Effectively manage daily and weekly activities (e.g., call blocks, outreach cadence) to drive pipeline growth and deal progression., • Meet or exceed defined activity metrics and performance KPIs set by sales leadership., • Maintain accurate and consistent sales forecasts (weekly, monthly, quarterly) to support business planning. CRM & Sales Tools Utilization: • Leverage Salesforce and sales enablement tools (e.g., Highspot, Consensus) to manage pipeline, track performance, and improve sales efficiency., • Execute structured prospecting strategies, including outbound outreach, lead follow-up, and qualification. Client Engagement & Solution Selling: • Conduct virtual discovery calls, product demonstrations, and tailored presentations that align solutions to customer needs., • Apply a consultative sales approach to identify customer challenges and position appropriate solutions., • Identify and drive upsell and cross-sell opportunities within existing accounts. Territory & Pipeline Development: • Build and execute a strategic territory plan focused on target accounts, industries, and buyer personas., • Continuously develop and maintain a healthy pipeline by prioritizing high-value opportunities. Collaboration & Continuous Improvement: • Partner cross-functionally with marketing, customer success, and product teams to enhance the customer experience and drive revenue growth., • Continuously refine sales strategies based on feedback, data insights, and market trends. Other duties and tasks as assigned QUALIFICATIONS • High school diploma or equivalent required; bachelor's degree in Business, Marketing, Communications, Education, or a related field strongly preferred., • 2–5 years of full-cycle sales experience, preferably in a SaaS or technology-driven environment, with at least 1 year as a top-performing representative consistently exceeding quota., • Demonstrated track record of meeting and surpassing revenue targets, with strong closing skills and the ability to effectively manage deals through the entire sales cycle., • Highly competitive, self-motivated, and results-driven, with a clear understanding of how consistent activity levels translate into pipeline growth and revenue generation., • Strong verbal and written communication skills, with the ability to engage, influence, and build trust with a variety of stakeholders and buyer personas., • Proven ability to conduct discovery, identify customer pain points, and position solutions through a consultative sales approach., • Highly organized and detail-oriented, with the ability to manage multiple opportunities, maintain accurate records, and prioritize effectively in a fast-paced environment., • Resilient and adaptable, with a positive attitude, strong accountability, and a growth mindset; open to feedback, coaching, and continuous professional development., • Experience using Salesforce.com (or similar CRM) required or strongly preferred; familiarity with sales engagement and enablement tools (e.g., Highspot, Consensus, Outreach, Salesloft) is a plus., • Comfortable working in a metrics-driven environment with clear KPIs, including activity levels, pipeline generation, and revenue targets., • Strong time management and organizational skills, with the ability to balance inbound and outbound sales efforts effectively., • Team-oriented mindset with the ability to collaborate cross-functionally while also operating independently to achieve individual goals. WORK ENVIRONMENT • This role is remote and only open to candidates currently located in the United States and able to work without sponsorship., • It requires a suitable space that provides a private and quiet workplace., • Work hours and schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. PHYSICAL REQUIREMENTS • Perform tasks in a home office environment with frequent virtual meetings, communications, and interruptions, requiring effective time management and prioritization., • Prolonged sitting with sustained visual focus on digital screens, requiring the ability to interact at a typical working distance., • Frequent use of keyboard and mouse, involving repetitive hand movements and fine motor skills for typing, navigating, and handling materials., • Occasionally adjust position or move within the workspace to reach, retrieve, or access items, involving bending, twisting, or reaching, and occasionally lifting or carrying items weighing up to 10 pounds., • Travel requirements: Minimal (less than 10%) This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. EEO Follett Software provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We are committed to providing reasonable accommodations to, among others, individuals with disabilities and disabled veterans. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email and let us know the nature of your request and your contact information. Email: recruiting@follettsoftware.com CCPA Notice for California Residents: https://follettsoftware.com/wp-content/uploads/2024/10/Notice-to-California-Applicants.pdf

Job Description Kingspan Insulated Panels North America, a division of the Kingspan Group plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance sustainable building products and solutions for the construction industry. As the most energy-efficient, cost-effective building envelope solutions, insulated metal panels are at the forefront of sustainability. We serve the architectural, commercial/industrial, cold storage and food processing markets, and are committed to delivering the most advanced building products on the market. Learn about our Planet Passionate initiatives: https://www.youtube.com/watch?v=EEeIS55WMOk At Kingspan, our future success is based on the quality of our people, who's expertise and motivation have helped ensure that we remain at the forefront of the construction materials manufacturing industry. In joining Kingspan you become an important part of a growing organization with a reputation for innovative design and use of technology, technical expertise, product quality, service excellence, and dedication to sustainability. Ready to be part of our team? We are looking for a Regional Sales Manager- Benchmark for our Chicago and surrounding territories! Summary: Deliver regional sales budget in line with business sales plan by engaging transactional customers and specifications influencers. This position will service the Chicago and surrounding areas - candidate will need to reside in or around the Chicago area. Essential Duties: • Creating, planning, and implementing a territory strategy for the organization in line with Commercial Industrial sector goals and align with Kingspan Insulated Panels Group plan., • Assessing market potential and identify new business opportunities., • Maintaining key customer relationships, while developing and implementing strategies for expanding the company's customer base., • Leveraging customer insights to identify business opportunities and strategies., • Providing expertise to the company by building, developing, and managing internal relationships to assist in carrying out the company strategies and tactics., • Tracking, managing, and communicating sales forecasts and results., • Developing effective relationships with key customers and multiple channels of sales., • Managing day-to-day external sales activities including cold calling, qualifying key opportunities, and winning business within a defined sales territory., • Managing day-to-day territory sales process including estimate preparation, blueprint reading, and lead management., • Track and maintain Key Performance Indicators (KPIs) in the Salesforce CRM system., • Meet or exceed all measurable sales objectives and quotas as defined in the KPIs., • Conduct professional seminars and AIA presentations to influencers including Architect, General Contractor, and Owner Clients., • Follow the Group Code of Conduct and Group Compliance., • Follow Compliance requirements per “KNA-SOP-1705 Compliance Roles and Responsibilities.”, • Performs all other duties as assigned. Education/Experience: • Bachelor’s Degree - Preferred in Architecture, Architectural Engineering, or related degree., • A driving record that meets the eligibility criteria of Kingspan’s car insurance carrier., • A minimum of 5 years of successful sales, preferable in building/construction materials., • Experience with insulated metal panels and or building envelope construction, insulation, and or exterior metal cladding product a plus., • Candidates must have a proven track record of developing and implementing sales strategies, forecasts, managing a sales funnel, and achieving sales results., • Must articulate a full understanding of the construction and specification process., • Exhibit solid business acumen including the ability to interpret and analyze. blueprints, estimate preparation, presentation, and proposal., • Excellent time management skills and ability to multi-task., • Strong organizational skills with aggressive follow-through and closing skills., • Excellent communication and presentation skills., • Must be able to travel as required by the specific region to meet/exceed objectives and grow the market., • Travel up to 75% Computer Skills: • Salesforce.com experience is a plus., • Must be highly proficient in all Microsoft Office applications (Word, Excel, PowerPoint) and Outlook and proper utilization and organization of files/folders on a network. Physical Demands The physical demands described here represent those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform key responsibilities. • Seated Work: Predominantly seated at a desk using a computer, often for extended periods throughout the workday., • Keyboarding & Manual Input: Frequent use of hands for typing, mouse navigation, and handling documents or office tools., • Visual & Auditory Requirements: Close vision for working on computers or reading technical documents; ability to hear and communicate clearly in person or via phone., • Mobility Within Office: Occasional walking to attend meetings, interface with team members, or access office equipment like printers or routers., • Lifting & Handling: Infrequent lifting of light office items—typically under 20 pounds—such as laptops, monitors, or supply boxes., • Sensory & Communication: Regular use of vision to read digital content and fine print; consistent verbal and written communication using phones, video calls, and email., • Environmental Factors: Typical indoor office setting with climate control, moderate noise levels, and standard lighting. Base $80k+ plus commission (uncapped) and company car. We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short- and Long-Term Disability, and Life Assistance Program. Kingspan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws. This position will require successfully completing a post-offer background check (including driving record) and drug testing.

Job Description Position Overview: The Business Sales Manager is responsible for generating transient corporate room revenue through the acquisition, development, and retention of local, regional, and national business accounts. This position plays a key role in driving market share and profitability by establishing strategic partnerships with corporate travel buyers, travel management companies, executive assistants, procurement professionals, and key decision-makers. As a representative of one of Chicago's premier luxury hotels, the Business Sales Manager serves as a trusted advisor to clients while promoting the hotel's exceptional accommodations, amenities, and service standards. The ideal candidate is a results-driven sales professional with a proven ability to cultivate relationships, negotiate contracts, and deliver revenue growth within the luxury hospitality sector. ROLE RESPONSIBILITY BREAKDOWN 30% — Strategic Corporate Account Development Develop and maintain strong relationships with key corporate accounts, travel managers, procurement professionals, executive assistants, and travel management companies to drive transient business travel revenue, increase market share, and strengthen the hotel's position within targeted business sectors. 20% — Corporate Travel & Business Development Initiatives Promote the hotel as a preferred accommodation partner among local, regional, and national corporate accounts. Conduct proactive sales calls, client meetings, presentations, and networking events to generate new business opportunities. Represent the hotel through off-property sales activities, industry associations, business organizations, trade shows, and community events to identify prospects, present proposals, and secure negotiated corporate agreements. 20% — Account Management & Client Engagement Manage a portfolio of key corporate accounts by conducting regular business reviews, identifying growth opportunities, and ensuring exceptional service delivery. Foster long-term client relationships that drive repeat business and increased room night production. 10% — Sales Presentations & Contract Negotiation Professionally represent the hotel through sales presentations, client meetings, and proposal development. Negotiate preferred corporate rates, transient agreements, and partnership opportunities that align with revenue goals and the hotel's luxury positioning. 10% — Performance Review & Revenue Optimization Conduct quarterly business reviews with key accounts to evaluate room night production, revenue contribution, market share, and account performance. Collaborate with Revenue Management and sister properties to develop strategies that maximize ADR, occupancy, and overall revenue generation. 5% — Sales Operations & Reporting Participate in weekly sales meetings, forecasting discussions, pipeline reviews, lost business analysis, and production reporting. Maintain accurate account information, sales activities, and business intelligence within CRM systems to support strategic planning and forecasting accuracy. 5% — Property Tours & Client Hosting Conduct personalized property tours for prospective corporate clients, travel managers, and decision-makers, showcasing guest rooms, executive amenities, dining venues, and business services. Host clients during site inspections, business review meetings, and networking events to strengthen relationships and support business development efforts. JOB REQUIREMENTS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company. Corporate Business Development Prospect, solicit, and secure new transient corporate accounts to achieve and exceed revenue goals. Develop strategic sales plans to maximize room night production and market share within targeted industries. Identify opportunities within key market segments including finance, consulting, technology, healthcare, legal services, private equity, and professional services. Conduct sales calls, presentations, networking events, and client meetings to generate new business opportunities. Maintain an active pipeline of qualified prospects and new account opportunities. Account Management Manage and grow a portfolio of corporate accounts through proactive relationship management. Develop customized account plans to increase market penetration and share of wallet. Conduct regular business reviews with key clients to evaluate performance and identify growth opportunities. Maintain strong relationships with travel managers, procurement leaders, executive assistants, and travel management companies. Ensure all account activity and production data are accurately maintained within CRM systems. Revenue & Negotiation Negotiate preferred corporate agreements, transient rate contracts, and partnership opportunities. Collaborate with Revenue Management to develop competitive pricing strategies and maximize profitability. Monitor account production, room night trends, and market conditions to optimize sales performance. Achieve assigned goals for room revenue, ADR, room nights, and account retention. Assist with forecasting, budgeting, and monthly sales reporting. Market Representation Represent the hotel at industry events, business associations, chamber functions, and networking opportunities. Maintain comprehensive knowledge of Chicago's corporate landscape, business districts, major employers, and market trends. Monitor competitor activity and provide market intelligence to leadership. Promote the hotel's luxury accommodations, dining experiences, wellness offerings, and meeting capabilities to prospective clients. Cross-Functional Collaboration Work closely with Revenue Management, Reservations, Front Office, Marketing, and Operations teams to ensure exceptional client service. Partner with Group Sales and Catering teams to identify cross-selling opportunities. Support VIP arrivals, executive stays, and key account visits when appropriate. Communicate client needs and expectations to operational teams to ensure seamless guest experiences. Client Engagement & Relationship Building Host site inspections, client events, and entertainment opportunities for key accounts. Attend local and national industry trade shows and corporate travel events. Maintain strong relationships with travel management companies and corporate travel partners. Serve as a brand ambassador, promoting the hotel's luxury positioning and service excellence. QUALIFICATION REQUIREMENTS Proven success in corporate transient sales and account management Experience negotiating corporate travel agreements and managing key business accounts Excellent communication, presentation, and relationship-building skills Strong organizational, analytical, and time-management abilities Strong understanding of Opera/OperaCloud and Delphi Proficiency with Agency360, Hoteligence, Demand360, and Lanyon Ability to travel as required for client meetings and industry events Strong analytical skills, with experience in data-driven decision-making and KPI tracking Ability to manage multiple projects simultaneously in a fast-paced environment Words Per Minute Typing at 60 Leadership and team-building abilities Return all phone calls on the same day and demonstrate timeliness in getting proposals to clients Always maintain a professional image in appearance/attire and conduct when dealing with clients or hotel employees Basic mathematical skills to complete reports and working knowledge of financial statements and forecasting techniques Strong computer skills including Excel, PowerPoint, Word Ability to work under pressure and deal with stressful situations during busy periods Interpersonal skills to provide overall guest satisfaction OTHER: Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. ORGANIZATIONAL RELATIONSHIPS Directly reporting to this position (titles): Director of Sales & Marketing EDUCATION Bachelor’s Degree or equivalent work experience required EXPERIENCE A minimum 3 years of previous experience in a hotel sales office, preferably in a 4-5 star hotel GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available) PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical ActivityFrequency Sitting Constant Walking, climbing stairs Frequent Crouching/Bending/Stooping Occasional Reaching Occasional Pushing/Pulling Occasional Near Vision Frequent Far Vision Occasional Hearing Constant Talking Constant Lifting/Carrying (15 lbs.) Occasional Travel Rare BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this Full-Time position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here. E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Job Description POSITION PURPOSE: The Hotel Catering Manager is responsible for planning, coordinating, and overseeing all catering and banquet services within a hotel. This role focuses on delivering high-quality food and beverage services for events such as weddings, conferences, meetings, and social functions while ensuring excellent guest satisfaction, efficient operations, and profitability. EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS: Average Percent of Time 60% Responsible for representing the hotel through client engagement with making proposals and other external sales presentations to groups and prospective customers to solicit, explain, negotiate and close group and local catering business. Daily meets with and entertains customers, conducts property tours, participates in tradeshows, industry and community events to promote facilities and services and close deals. Has discretion and authority to negotiate contracts and commit company with customers and set establish agreements with vendors. 15% Manages all aspects of the customer relationship including drafting proposals and contracts, responding to customer inquiries, as well as organizing all other arrangements as they relate to social and corporate events ie: set-up and execution of social and corporate meetings, meals and special events. Directs and supervises meeting and/or catering logistics to catering and event services managers and other affected departments and team members responsible for event execution. 10% Provides guidance to Catering Managers, Banquets, and Kitchen to help ensure events are executed as planned. 5% Creative design of menus and events to maximize revenue and event experience. 5% Prepares and presents catering forecasts and wedding pace and other reports as required by Director of Sales & Marketing. 5% Coordinates with Sales & Marketing in formal planning for and execution of significant events at the hotel. SPECIFIC REQUIREMENTS: In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company. Supervise all aspects of event operations, ensuring flawless execution. Develop team members through coaching, performance evaluations, and training. Coordinate weekly meetings with staff to troubleshoot and review events. Ensure adherence to service standards and guest satisfaction metrics. Actively solicit and secure new business, including corporate, social, and wedding events. Optimize space utilization and manage function space allocation to maximize revenue. Work with Sales & Marketing and Revenue teams to develop event pricing strategies for related market segments and forecasting. Lead sales activities, including responding to inquiries, managing leads, and driving event conversions. Build and maintain relationships with key accounts, event planners, and stakeholders. Work with Director of Banquet Operations and Executive Chef to monitor and manage Banquet and Food & Beverage expenses and revenues. Liaise with department heads such as Chefs, Banquet Managers, and Front Office Manager to ensure smooth execution of all Catering events. Oversee audio-visual requirements and ensure all logistical aspects of the event are handled efficiently. Prepare reports on booking pace, forecasting, month-end analysis, and other relevant metrics, when needed. Ensure team and relevant operating departments are kept up to date with competitor activities and provide insights on the market when required. Ensure compliance with safety and sanitation standards. Ensure all event documentation is accurate and up-to-date, including contracts, proposals, and function sheets. Maintain an effective trace and follow-up system for client communication. Implement standards for space management to avoid conflicts in event setup and breakdown times. Establish and maintain strong working relationships with clients to ensure repeat business. Address and resolve any complaints or issues arising from events. Conduct pre-event and post-event meetings with clients to ensure satisfaction and opportunities for future bookings. QUALIFICATION REQUIREMENTS 3+ years of experience in the catering industry Strong Delphi knowledge Strong social tables expertise Strong analytical skills, with experience in data-driven decision-making and KPI tracking. Excellent written and verbal communication skills, with experience in content creation and storytelling. Words Per Minute typing of 60 Ability to manage multiple projects simultaneously in a fast-paced environment. Leadership and team-building abilities Return all phone calls on the same day and demonstrate timeliness in getting proposals to client. Always maintain a professional image in appearance/attire and conduct when dealing with meeting planner and hotel employees. Basic mathematical skills to complete reports and working knowledge of financial statements and forecasting techniques. Strong computer skills including Excel, PowerPoint, Word. Ability to work under pressure and deal with stressful situations during busy periods. Interpersonal skills to provide overall guest satisfaction. OTHER: Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. ORGANIZATIONAL RELATIONSHIPS Directly reporting to this position (titles): Director of Sales & Marketing. EDUCATION Bachelor’s Degree or equivalent work experience required. EXPERIENCE A minimum 3 years of previous experience in a hotel sales office, preferably in a 4-5 star hotel. GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this Full-Time position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here. E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Job Description The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY Future Need - Actively Interviewing Location: Hines Information Technology Center (ITC) Building 215, 1st Avenue, North of 22nd Street, Hines, Illinois 60141 Are you ready to defend critical systems against today's most advanced cyber threats? We are seeking a Cybersecurity Analyst - Tier 2 to monitor alerts, investigate incidents, and ensure swift, effective responses to protect data and systems. Position Description: The Cybersecurity Analyst - Tier 2 safeguards the Department of Veterans Affairs (VA) digital assets and responds to, investigates, and mitigates potential cyber threats. Minimum/General Experience: 3 years of experience supporting incident response in an enterprise-level Security Operations Center (SOC) Minimum Education: Bachelors degree in computer science, cybersecurity, information technology or related field; Must have or be willing to obtain one of the following certifications: GIAC Certified Incident Handler, EC-Council's Certified Incident Handler (E|CIH), GIAC Certified Incident Handler (GCIH), Incident Handling & Response Professional (IHRP), Certified Computer Security Incident Handler (CSIH), Certified Incident Handling Engineer (CIHE), EC-Council's Certified Ethical Hacker Essential Skills/Qualifications: • Above average understanding of cybersecurity principles and incident response methodologies, • Strong experience with security technologies (e.g., Security Information and Event Management (SIEM), Intrusion Detection System/Intrusion Prevention System (IDS/IPS), Endpoint Detection and Response (EDR), network monitoring tools), • Experience with enterprise ticketing systems (e.g., ServiceNow), • Ability to work independently and in a team environment to identify errors, pinpoint root causes, and devise solutions, • Ability to learn and function in multiple capacities, • Ability to be proactive in a high-pressure environment to ensure SOC operates effectively, • Excellent analytical and problem-solving skills, • Excellent verbal and written communication skills, • Ability to work third shift (10:30PM ET - 7:00AM ET) to support 24/7 cybersecurity operations General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment. • Assignment Location(s) - Hines Information Technology Center (ITC) Building 215, 1st Avenue, North of 22nd Street, Hines, Illinois 60141, • Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Typing, communicating, repetitive motions., • Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting., • Inside environmental conditions with protection from outside elements. Security: Ability to obtain/maintain a Federal Civilian Public Trust • U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years Federal Civilian Public Trust Consists of a review of up to but not limited to: • Covers 10 year period and in some instances lifetime events, • OPM Security Investigations Index (SII), • DOD Defense Central Investigations Index (DCII), • National Agency Check (NAC) records, • FBI name check, • FBI fingerprint check, • Credit report check, • Written inquiries to previous employers and references listed on the application for employment, • Potential interviews with the subject, spouse, neighbors, supervisor, coworkers, • Law enforcement check, • Court records check, • Education check- Attendance and Degrees Acceptable Credentials Tasks/activities include, but are not limited to: • Performs real-time monitoring and triage of security alerts in Cybersecurity toolsets including SIEM and EDR, • Makes accurate determination of what alerts are false positives or require further investigation and prioritization, • Leads and actively participates in the investigation, analysis, and resolution of cybersecurity incidents, • Analyzes attack patterns, determines the root cause, and recommends appropriate remediation measures to prevent future occurrences, • Ensures accurate and detailed documentation of incident response activities, including analysis, actions taken, and lessons learned, • Collaborates with knowledge management teams to maintain up-to-date incident response playbooks, • Collaborates effectively with cross-functional teams, including forensics, threat intelligence, IT, and network administrators, • Communicates clear technical information and incident-related updates to management and stakeholders, • Identifies and actions opportunities for tuning alerts to make the incident response team more efficient, • Monitors the performance of security analytics and automation processes regularly, identifying areas for improvement and taking proactive measures to enhance their efficacy, • Leverages Security Orchestration, Automation, and Response (SOAR) platforms to streamline and automate incident response processes, including enrichment, containment, and remediation actions, • Supports the mentoring and training of more junior incident response staff, • Stays informed about the latest cybersecurity threats, trends, and best practices, • Participates in cybersecurity exercises, drills, and simulations to improve incident response capabilities Compensation & Benefits: The annual projected pay range for this position is $93,538.00 - $103,319.00 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location. Oxley Enterprises, Inc. offers a full array of benefits including: • Medical, dental, vision and prescription drug coverage for you and your family., • Life Insurance, short-term disability and long-term disability paid for by the Company., • Supplemental coverages including Accident, Critical Illness, and Hospital., • Additional Life insurance coverage for you and your dependents., • 401k plan with various options to select based on your retirement goals. Oxley Enterprises®, Inc. is a certified service-disabled veteran-owned (SDVOSB), veteran-owned (VOSB), and woman-owned small business (WOSB) that has 26 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2025 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law. If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: careers@oxleyenterprises.com with the following information: Subject Line: Accommodation Request Provide a description of your accommodation request Include your contact information: Full name, Email address, Best number to reach you (optional) We participate in the E-Verify program. http://www.dhs.gov/E-Verify

Job Description:\n\n Tapestry 360 Health is a mission-driven, patient-centered Federally Qualified Health Center (FQHC) delivering comprehensive primary care, behavioral health, and enabling services to a diverse and underserved population. As a Health Resources and Services Administration-designated health center operating under Section 330 of the Public Health Service Act, Tapestry serves as a critical safety-net provider, ensuring access to high-quality, equitable care regardless of a patient’s ability to pay. With a workforce of approximately 250 employees and an annual operating budget of $44 million, the organization is advancing a deliberate strategy focused on financial sustainability, operational rigor, and long-term community impact. Key priorities include strengthening core infrastructure, expanding value-based care arrangements to align reimbursement with outcomes, and optimizing participation in the 340B Drug Pricing Program to reinvest resources into patient care. Through this integrated approach, Tapestry 360 Health is positioned to sustain and scale mission-critical services for the communities it serves well into the future. The Chief Financial Officer (CFO) is a strategic executive leader responsible for the full financial health, sustainability, and compliance of the organization. Reporting directly to the CEO and serving as a key member of the Executive Leadership Team, the CFO provides visionary financial stewardship while ensuring operational excellence across all finance functions — including revenue cycle management, budgeting and forecasting, grant accounting, 340B program oversight, and value-based care financial modeling. Essential Duties and Responsibilities: Strategic Financial Leadership Serve as a trusted strategic advisor to the CEO, Board of Directors, and Executive Leadership Team on all financial matters, modeling and articulating the financial implications of organizational decisions. Lead the development and execution of a multi-year financial strategy aligned with the organization's mission, growth priorities, and community health goals. Ensure financial sustainability and resilience, including maintaining adequate reserves, managing cash flow, and positioning the organization for capital investment. Present comprehensive financial reports and analyses to the Board Finance Committee and full Board, translating complex financial data into clear, actionable insights. Revenue Cycle Management Provide executive oversight of the entire revenue cycle — from patient registration and eligibility verification through charge capture, coding, billing, claims submission, and collections. In partnership with outsourced billing provider, establish and monitor key performance indicators (KPIs) for revenue cycle performance, including days in A/R, denial rates, clean claim rates, and net collection ratios. Drive continuous improvement initiatives to optimize billing processes, reduce denials, and accelerate cash collections across all payer mixes — including Medicaid, Medicare, commercial insurance, sliding fee scale, and grant-funded services. Ensure compliance with FQHC prospective payment system (PPS) billing requirements and HRSA reporting standards. Oversee coding accuracy and compliance, collaborating with clinical leadership to ensure documentation supports appropriate reimbursement. Budgeting, Forecasting & Financial Planning Lead the organization-wide annual budget development process in close partnership with department directors, the CEO, and the Board, ensuring alignment of resources with strategic priorities.Deliver timely and accurate monthly, quarterly, and annual financial statements, budget variance analyses, and rolling forecasts.Develop sophisticated financial models to evaluate new programs, service lines, facility expansions, and strategic partnerships.Develop and maintain value-based care financial models and contract analyses, including projections for shared savings, risk corridors, quality bonus payments, and total cost of care performance across all VBC arrangements; integrate VBC financial performance into the annual budget and multi-year financial planning cycles.Maintain and continuously improve internal financial controls and accounting policies consistent with GAAP, HRSA requirements, and federal cost principles. Grant Accounting & Compliance Oversee financial management of all federal, state, and foundation grants — including HRSA Section 330 and other funding streams — ensuring strict compliance with grant terms, allowable cost standards, and reporting requirements. Manage the annual Single Audit process, serving as the primary liaison with external auditors and ensuring timely, clean audit outcomes. Develop and maintain cost allocation methodologies that accurately distribute shared costs across funding sources and programs. Provide proactive financial guidance to program directors on grant expenditures, period of performance management, and closeout requirements. Support the development and submission of grant budgets and budget justifications in coordination with the Development team and CEO. 340B Drug Pricing Program Provide executive leadership and oversight of the organization's 340B Drug Pricing Program, ensuring full compliance with HRSA OPAIS requirements, including patient eligibility, covered entity status, and contract pharmacy oversight. Work closely with the 340B Coordinator, TPA’s, pharmacy partners, and clinical leadership to maximize 340B savings while maintaining rigorous compliance safeguards. Monitor 340B program performance, including savings capture rates, split-billing accuracy, and audit readiness. Stay current on HRSA 340B guidance, regulatory changes, and emerging compliance risks; implement policy updates as needed. Ensure accurate financial reporting of 340B savings and reinvestment to support mission-driven programs and services. Value-Based Care Financial Management Lead the financial strategy for the organization's participation in value-based care (VBC) arrangements, including Accountable Care Organizations (ACOs), Medicaid managed care risk contracts, and quality incentive programs. Develop and maintain financial models to evaluate VBC contract performance, shared savings/risk projections, quality bonus achievement, and total cost of care targets. Collaborate with clinical operations, quality, and informatics teams to align financial incentives with clinical performance improvement and population health outcomes. Evaluate and manage financial risk exposure under downside-risk VBC arrangements; develop contingency plans and risk mitigation strategies. Monitor state and federal policy developments in value-based payment, Medicaid Alternative Payment Models (APMs), and CMS innovation models. Team Leadership & Organizational Culture Build, develop, and inspire a high-performing finance team — including accounting, billing, and financial analysis staff — creating a culture of accountability, professional growth, collaboration, and continuous learning.Foster cross-functional partnerships across clinical, operations, human resources, and program departments, ensuring finance is seen as a strategic enabler — not just a compliance function. Model inclusive, equity-centered leadership consistent with the organization's values and commitment to health equity. Mentor and develop finance staff at all levels, building depth and succession capacity within the department. Actively participate in the Executive Leadership Team, contributing to organization-wide strategic planning, workforce decisions, and operational problem-solving. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and/or Experience:Bachelor's degree in Accounting, Finance, Business Administration, or a closely related field. Minimum of 7 years of progressive financial management experience, with at least 5 years in a senior finance leadership role (CFO,VP of Finance, or equivalent). Demonstrated experience in FQHC, Federally Qualified Health Center Look-Alike (FQHCA), or community health center finance. Proven expertise in healthcare revenue cycle management, including Medicaid/Medicare billing and FQHC PPS reimbursement. Hands-on experience with federal grant accounting and Single Audit compliance. Working knowledge of 340B Drug Pricing Program compliance requirements and operations. Experience in value-based care financial modeling and managed care contract analysis. Exceptional leadership, communication, and interpersonal skills with a track record of developing high-performing teams. High degree of integrity, professional judgment, and commitment to transparency Preferred Qualifications Master’s degree in business administration (MBA), Health Administration (MHA), or Accounting/Finance. Certified Public Accountant (CPA) or Certified Healthcare Financial Professional (CHFP). Experience with HRSA Uniform Data System (UDS) reporting and HRSA site visit preparation. Familiarity with electronic health record (EHR) and practice management systems (e.g., eClinicalWorks, NextGen, athenahealth). Experience presenting to nonprofit Boards of Directors or Board Finance Committees. Demonstrated commitment to health equity and experience in safety-net or community health setting Competencies: Strategic Thinking & Vision- Translates financial data into organizational strategy; anticipates challenges before they become crises.People Leadership -Builds trust, develops talent, and creates an environment where finance professionals thrive and grow. Communication & Influence - Communicates complex financial concepts clearly to diverse audiences — from clinical staff to the Board. Integrity & Accountability-Models transparency and ethical conduct; holds self and team to the highest standards of fiscal responsibility.Collaboration & Partnership-Partners effectively across departments and with external stakeholders; positions finance as a strategic resource.Adaptability & Resilience-Thrives in the dynamic regulatory and funding environment of community health; leads through change with composure. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Prolonged periods of sitting and working at a computer, including use of financial systems and data analysis toolsFrequent use of hands and fingers for typing, writing, and operating standard office equipment Ability to read, analyze, and interpret detailed financial documents and reportsOccasional standing, walking, and moving between office locations or meeting spacesAbility to communicate effectively in person, by phone, and via virtual platformsMay occasionally lift and carry materials up to 10–15 pounds (e.g., files, laptops, documents)Ability to maintain focus and attention to detail for extended periods, particularly during financial reporting cycles Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Work is performed primarily in a professional office environment with regular use of computers, financial systems, and standard office equipment.The role involves frequent interaction with executive leadership, finance staff, auditors, board members, and external partners such as banks, consultants, and regulatory agencies.The position requires regular participation in meetings, including executive leadership, finance, audit, and board or committee meetings, which may occur on-site or virtually.Occasional evening or extended hours may be required to support financial reporting cycles, audits, budget development, and board reporting deadlines.The role may involve local travel to attend meetings, banking or audit-related engagements, and other organizational or partner activities. Benefits: Tapestry 360 Health offers a comprehensive benefits package including health insurance, dental insurance, retirement savings plans, paid time off, continuing education support and eligibility for the Public Service Loan Forgiveness (PSLF) program. Pay Transparency: The salary range for this position is $175,000 – $200,000 annually. Actual compensation will be determined based on factors including, but not limited to, relevant experience, qualifications, internal equity, and organizational needs. EEO StatementTapestry 360 Health is an equal opportunity employer. We make employment decisions without regard to race, color, religion, age, sex, gender identity or expression, sexual orientation, national origin, ancestry, disability, genetic information, veteran or military status, marital or parental status, arrest or conviction record (as permitted by law), receipt of an order of protection, use of protected leave (including FMLA and VESSA), or any other status protected by applicable law. American with Disabilities Act (ADA) Statement Tapestry 360 Health complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified applicants and employees with disabilities. If you need assistance or an accommodation during the application or hiring process, please contact Human Resources.

Job Description Position Summary: The Billing Manager is responsible for overseeing the daily operations of the billing department to ensure accurate, timely, and compliant revenue cycle processes. This role leads billing staff, manages invoicing and collections, and ensures alignment with organizational, local, state, and federal requirements. The Billing Manager plays a critical role in securing revenue, maintaining financial integrity, and supporting operational efficiency across the organization. Reporting Relationship: Reports To: Sr. Director of Healthcare Systems Operations Supervises: Revenue Cycle Analysts and (other staff as assigned) Key Responsibilities: Billing Operations Oversight • Manage the full billing cycle, including invoicing, collections, account reconciliation, and reporting, • Ensure timely and accurate submission of claims and invoices, • Monitor accounts receivable and follow up on outstanding balances, • Identify and resolve billing discrepancies and denials Team Leadership and Development • Supervise, train, and support billing staff to ensure fiscal responsibility and accuracy and efficiency, • Conduct performance evaluations and provide ongoing coaching and professional development, • Establish clear expectations and workflows to support best practices and team cohesion Policy and Process Management • Develop, implement, and enforce billing policies and procedures IAW with local, state, and federal regulatory agencies, • Ensure alignment with organizational standards and regulatory requirements, • Continuously evaluate processes and implement improvements to enhance efficiency and accuracy Financial Reporting and Analysis • Prepare and analyze reports related to billing, accounts receivable, and cash flow, and revenue recovery, • Provide insights and recommendations to leadership to support financial decision-making, • Monitor key financial indicators and identify trends impacting revenue Compliance and Auditing • Ensure compliance with all applicable state and federal regulations, including Medicaid and other payer requirements, • Conduct internal audits of billing practices to ensure accuracy and adherence to policy, • Collaborate with Quality Assurance for Continuous Quality Improvement (CQI) efforts Stakeholder Relations • Provide direction and solutions regarding any billing inquiries and disputes with internal and external stakeholders, • Maintain professional and effective communication with payers and internal departments, • Support cross-functional collaboration with clinical, administrative, and finance teams Reporting • Generate, analyze, and maintain reports within the electronic health record (EHR) system to support billing accuracy, revenue tracking, and oversight., • Conduct routine internal audits of billing data to ensure alignment with documentation, coding standards, and payer requirements., • Identify discrepancies, trends, and areas of risk through data analysis and reporting., • Collaborate with clinical, compliance, and finance teams to address audit findings and implement corrective actions., • Ensure data integrity within the EHR system to support accurate billing and reporting processes. Required Qualifications: Education • Bachelor's degree in finance, Accounting, Healthcare Administration, or a related field required Experience • Minimum of 5 years of experience in billing, revenue cycle, or finance, • At least 1–3 years of supervisory or leadership experience preferred, • Experience in healthcare or behavioral health billing strongly preferred Skills and Competencies • Strong attention to detail and accuracy, • Advanced analytical and problem-solving skills, • Demonstrated ability to lead and develop a team, • Knowledge of billing systems, electronic health records, and payer requirements, • Strong organizational and time management skills, • Effective written and verbal communication skills FT Role Compensation 85,000 -100,000 Annually Benefits • Paid vacation, • Paid Sick Time, • 12 Paid Holidays, • Medical, • Dental, • Vision, • 403(b) Plan, • Life Insurance, • Long-term & short-term disability, • Employee assistance program (EAP), • Family medical leave, • Tuition reimbursement Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer. Mental and Physical Demands: • Ability to analyze and solve practical problems, managing multiple variables in complex situations., • Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders., • Ability to interpret and apply written and verbal instructions., • Ability to perform essential job functions in a primarily sedentary environment, including extended periods of computer use., • Ability to perform tasks requiring manual dexterity, such as typing and operating standard office equipment., • Ability to move within and between work locations, as needed., • Ability to lift and/or move up to 25 pounds on an occasional basis., • Ability to perform essential job functions requiring visual acuity, including reviewing documents and screens, with or without reasonable accommodation. Work Environment: This role operates within a professional office environment and requires regular collaboration with internal departments and external stakeholders. The position may involve occasional meetings or cross-functional coordination efforts. The Billing Manager is expected to maintain a high level of professionalism, confidentiality, and accountability in all aspects of the role.

Job Description Pennant Solutions Group is hiring! About the ClientDedicated to enabling a more connected future through high-performance data centers and industry-leading interconnection solutions. As a trusted partner in digital transformation, their strategically located facilities and innovative services help organizations connect, collaborate, and scale in a rapidly evolving technological landscape.Their culture is rooted in operational excellence, innovation, and teamwork. They foster a collaborative, inclusive environment where every employee is valued, successes are celebrated, and ownership is encouraged at every level. They’re creating a community of forward-thinking professionals committed to solving complex challenges and delivering exceptional customer experiences.The team is committed to excellence, building strong connections, taking ownership, doing what’s right, having fun, and winning together. Join a team that is shaping the future of digital infrastructure while supporting your career growth and success.Critical Facility Engineer IVThe Data Center Technician IV is an expert-level role responsible for maintaining the operational integrity and regulatory compliance of all electrical, mechanical, fire life safety, and communications systems within the data center.Shift: Night Shift | 10:00pm – 6:30am | Tuesday – SaturdayKey System Responsibilities • Mechanical Systems: Chilled water systems, HVAC units (roof-top units, CRAC/CRAH), and humidification systems. • Electrical Systems: Power distribution from utility/generator switchgear through UPS systems to the customer load. • Fire Life Safety: Wet and pre-action sprinkler systems and associated detection equipment., • Communications Infrastructure: IFD/MDF/MMR environments, structured cabling, supporting infrastructure, and customer space management. • The technician will work closely with the Data Center Manager to ensure all systems operate at peak efficiency, issues are resolved quickly, and customer uptime is maximized. This senior-level role develops creative, cost-efficient solutions, improves operational processes, and supports ongoing system enhancements.Duties & Responsibilities, • Serve as the subject matter expert for electrical, mechanical, controls, and fire life safety systems., • Monitor, operate, maintain, and respond to abnormal conditions across critical facility systems., • Track and trend operational data to identify issues and improvements., • Mentor junior team members., • Partner with the Data Center Manager to execute preventive and predictive maintenance programs., • Recommend new technologies and efficiency improvements to maximize operational performance., • Prevent unplanned customer-impacting outages by proactively managing infrastructure., • Oversee mechanical loading and cooling efficiency on the data floor and in support areas., • Provide mechanical and integrated controls expertise for facility systems., • Interpret and apply fire codes and electrical regulations., • Draft and refine procedures for preventive and corrective maintenance activities., • Assist with management of maintenance discrepancies and operational priorities., • Manage trouble tickets, work orders, and infrastructure projects., • Support cage build-outs, overhead installations, and rack/stack activities., • Use the CMMS system to track and document all work., • Assist with inventory management and equipment labeling., • Ensure timely completion of tasks in alignment with Service Level Agreements., • Provide physical security within the client premises., • Deliver outstanding day-to-day customer service., • Escalate incidents appropriately and provide detailed reporting., • Conduct facility and security tours, documenting and resolving issues., • Uphold and promote the client’s operational principles, culture, and guiding values.Knowledge Requirements, • Expert understanding of mechanical and electrical data center systems including power distribution, generators, transformers, UPS, switchgear, chilled water systems, CRAC/CRAH units, and fire life safety systems., • Strong expertise in NEC, NFPA 70E, NFPA 72, NFPA 25, and applicable building codes., • In-depth knowledge of fiber optics, structured cabling, and best practices., • Strong understanding of safety protocols such as LOTO, arc flash, and OSHA requirements., • Proficiency with data trending, tracking, and integrated monitoring systems.Skills & Experience, • 5–7 years of experience installing, maintaining, or troubleshooting large industrial systems, including chilled water systems, chillers, cooling towers, pumps, HVAC, diesel generators, UPS systems, and more., • Demonstrated leadership skills., • Expert experience installing, dressing, and terminating fiber and copper cabling., • Experience diagnosing and repairing servers, IT hardware, and network switches., • Strong written and verbal communication skills; proficient with Microsoft Office Suite.Abilities, • Communicate effectively with customers, team members, and contractors., • Supervise vendors performing maintenance or upgrades., • Learn quickly and adapt to issues that arise during or after business hours., • Work within a strict, process-driven environment., • Analyze complex problems logically and efficiently., • Manage multiple projects simultaneously., • Operate hand tools and electrical tools such as multimeters and infrared cameras.Education & Additional Requirements, • Bachelor’s degree in Mechanical or Electrical Engineering, or equivalent experience., • 5+ years of experience in mechanical/electrical roles within critical environments (data centers, hospitals, or power plants preferred)., • Ability to pass a thorough background check including criminal, employment, education, DMV, and credit review.Physical Requirements, • Stand, walk, or sit for 1/3–2/3 of the time., • Ability to climb, balance, stoop, kneel, crawl, and crouch., • Ability to use hands for typing and handling equipment., • Ability to see close, distance, and color ranges., • Comfortable working in a fast-paced, high-stress environment with shifting priorities., • Willingness to work nights, weekends, holidays, or on-call as needed., • Ability to lift up to 50 lbs for 1/3 of the time.Compensation, • Hourly rate: $43.00–$46.00/hr, • Eligible for annual bonus and equity based on individual and company performance.Benefits, • First-day medical coverage (Cigna), dental (Delta Dental), and vision (VSP), • Telemedicine via MDLive, • FSA and HSA plans, • Company-paid life, AD&D, short-term and long-term disability, • Supplemental insurance options, • 401(k) with a 5% company match, • Annual bonus and equity incentive opportunities, • Employee stock purchase plan with 15% discount, • Generous PTO, holidays, and leave programs, • Free parking or transit stipend, • Wellness reimbursement ($500 employee / $300 dependents), • Wellness incentive program (earn up to $450/year), • Monthly technology stipend ($100), • Educational reimbursement (up to $5,250 per year), • Charitable donation matching (up to $5,000 annually), • Financial coaching and student loan tools, • Pet insurance, • Family planning benefits (fertility, pregnancy, adoption, etc.), • Employee Assistance Program and mental health support, • Caregiving support tools, • Referral bonus program, • Discounts and perks through partner brands, • LinkedIn Learning membership

Job Description First Chicago Insurance Company is seeking Claims Call Center Specialists to join our growing Claims team. This is an excellent opportunity for customer-focused professionals who are interested in building a long-term career in the insurance industry. As a Claims Call Center Specialist, you will play a critical role in helping callers navigate the claims process following an accident or loss. You will serve as the first point of contact, gathering claim information, answering questions, and ensuring callers receive the guidance and support they need during what can often be a stressful time. Whether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. What You'll Do • Provide excellent customer service to all callers, • Serve as the first point of contact for insureds, claimants, attorneys, claimant carriers and other callers reporting new losses, • Gather and document accident and claim information accurately and efficiently, • Verify policy information and identify potential coverage concerns for referral to the appropriate claims team, • Guide callers through the claims process and answer claim-related questions, • Refer callers for estimates when applicable, • Assist claims adjusters by providing timely information and support to customers, • Develop a working knowledge of insurance policies and claims procedures, • Maintain productivity and service standards while handling incoming call volume, • Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks, • Participate in special projects and initiatives as assignedWhat It's Like to Work in This Role No two days are exactly alike. You'll interact with callers who need assistance after an accident or loss, helping them understand what comes next and ensuring they feel supported throughout the process. You'll work alongside experienced claims professionals, gain valuable knowledge of insurance operations, and develop skills that can lead to future opportunities within the organization. This role offers a fast-paced environment, meaningful customer interactions, and a strong foundation for career growth. QualificationsRequired • Prior customer service experience, • Strong verbal communication and phone skills, • Excellent organizational and interpersonal skills, • Data entry and typing proficiency (minimum 30 WPM), • Basic PC and computer navigation skills, • Ability to multitask and work effectively in a fast-paced environmentPreferred, • Associate's or Bachelor's degree, • Prior insurance, claims, or call center experience, • Bilingual skills are a plus First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive: • Competitive Salaries, • Commitment to your Training & Development, • Medical, Dental and Vision Reimbursement, • Short Term Disability/Long Term Disability, • Life Insurance, • Flexible Spending Account, • Telemedicine Benefit, • 401(k) with a generous company match, • Paid Time Off and Paid Holidays, • Tuition Reimbursement, • Wellness Program, • Fun company sponsored events, • And so much more! Estimated Compensation Range: $16/hr-$22/hr* *Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. Job Posted by ApplicantPro

Job Description Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values: • We Are Believers, • We Communicate Authentically with Care, • We Stay The Course, • We Drive Performance CLASSIFICATION: Part-time, Non-Exempt COMPENSATION: $18.00 - $18.50 per hour, part-time, with the ability to earn performance bonuses WORK LOCATION REQUIREMENT: This position is required to live on-site at the assigned community as a condition of employment. Applicable employee housing discounts apply. Hours are 8:30am-5pm. BENEFITS: • 401K Plan with up to 6% matching POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals. KEY DUTIES & RESPONSIBILITIES: • The Part-Time Leasing Agent supports the community by providing excellent customer service at the front desk, assisting current residents, and helping with leasing activities as needed. This role is responsible for handling package intake, answering resident questions, maintaining a secure lobby environment, and supporting the leasing team during tours and application processing. The position requires strong communication skills, reliability, and a positive attitude when interacting with residents and prospects. EXPERIENCE & QUALIFICATIONS: • 1-2 years of customer service and sales experience, • Strong communication skills, • Experience with Entrata Software or familiarity with PM software is a plus, • Ability to remain calm and collected in high-stress situations, • Enjoy and take pride in providing excellent service, • Warm, friendly demeanor, • Basic computer skills: typing and writing ability for correspondence, memos, etc., • High School Diploma or equivalent, • Must be able to live on-site at the assigned community as a condition of employment At Redstone Residential, we're committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you're just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we'd love to hear from you. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

Job Description Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values: • We Are Believers, • We Communicate Authentically with Care, • We Stay The Course, • We Drive Performance Leasing Specialist CLASSIFICATION: Part-time, Non-Exempt COMPENSATION: Hourly $17 per hour, part-time, with the ability to earn performance bonuses POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals. Hours: (5-PM to 11-PM ). KEY DUTIES & RESPONSIBILITIES: • The Part-Time Leasing Agent supports the community by providing excellent customer service at the front desk, assisting current residents, and helping with leasing activities as needed. This role is responsible for handling package intake, answering resident questions, maintaining a secure lobby environment, and supporting the leasing team during tours and application processing. The position requires strong communication skills, reliability, and a positive attitude when interacting with residents and prospects. EXPERIENCE & QUALIFICATIONS: • 1-2 years of customer service and sales experience, • Strong communication skills, • Experience with Entrata Software or familiarity with PM software is a plus, • Ability to remain calm and collected in high-stress situations, • Enjoy and take pride in providing excellent service, • Warm, friendly demeanor, • Basic computer skills: typing and writing ability for correspondence, memos, etc., • High School Diploma or equivalent At Redstone Residential, we're committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you're just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we'd love to hear from you. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

Job Description Warrior Insurance Network (WIN) is seeking Claims Call Center Specialists to join our growing Claims team. This is an excellent opportunity for customer-focused professionals who are interested in building a long-term career in the insurance industry. As a Claims Call Center Specialist, you will play a critical role in helping callers navigate the claims process following an accident or loss. You will serve as the first point of contact, gathering claim information, answering questions, and ensuring callers receive the guidance and support they need during what can often be a stressful time. Whether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. What You'll Do • Provide excellent customer service to all callers, • Serve as the first point of contact for insureds, claimants, attorneys, claimant carriers and other callers reporting new losses, • Gather and document accident and claim information accurately and efficiently, • Verify policy information and identify potential coverage concerns for referral to the appropriate claims team, • Guide callers through the claims process and answer claim-related questions, • Refer callers for estimates when applicable, • Assist claims adjusters by providing timely information and support to customers, • Develop a working knowledge of insurance policies and claims procedures, • Maintain productivity and service standards while handling incoming call volume, • Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks, • Participate in special projects and initiatives as assignedWhat It's Like to Work in This Role No two days are exactly alike. You'll interact with callers who need assistance after an accident or loss, helping them understand what comes next and ensuring they feel supported throughout the process. You'll work alongside experienced claims professionals, gain valuable knowledge of insurance operations, and develop skills that can lead to future opportunities within the organization. This role offers a fast-paced environment, meaningful customer interactions, and a strong foundation for career growth. QualificationsRequired • Prior customer service experience, • Strong verbal communication and phone skills, • Excellent organizational and interpersonal skills, • Data entry and typing proficiency (minimum 30 WPM), • Basic PC and computer navigation skills, • Ability to multitask and work effectively in a fast-paced environmentPreferred, • Associate's or Bachelor's degree, • Prior insurance, claims, or call center experience, • Bilingual skills are a plusWhy Join Warrior Insurance Network (WIN)? At Warrior Insurance Network (WIN), we are committed to investing in our employees through training, development, and advancement opportunities. We offer a comprehensive benefits package for full-time employees, including: • Competitive Salaries, • Commitment to your Training & Development, • Medical and Dental and Vision Reimbursement, • Short Term Disability/Long Term Disability, • Life Insurance, • Flexible Spending Account, • Telemedicine Benefit, • 401k with a generous company match, • Paid Time Off and Paid Holidays, • Tuition Reimbursement, • Wellness Program, • Fun company sponsored events, • And so much more! Estimated Compensation Range: $16/hr-$22/hr* *Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. Job Posted by ApplicantPro

Job Description Position Overview: The Leisure Sales Manager is responsible for generating transient leisure room revenue by developing and maintaining relationships with luxury travel advisors, travel management companies, tour operators, destination management companies, and key leisure travel partners. This position plays a vital role in expanding the hotel's presence within the luxury travel market while supporting the overall sales strategy of one of Chicago's premier luxury hospitality destinations. The ideal candidate is a passionate hospitality professional with exceptional relationship-building skills, strong market knowledge, and a proven ability to drive revenue through strategic partnerships and proactive sales efforts. The Leisure Sales Manager serves as a brand ambassador, ensuring the hotel's luxury positioning is effectively represented to domestic and international travel partners. ROLE RESPONSIBILITY BREAKDOWN 30% — Strategic Relationship Development Build and maintain strong relationships with key travel advisors and leisure partners to influence booking behavior, increase brand awareness, and drive market share growth within the leisure segment. 20% — Luxury & Preferred Agency Engagement Promote hotel awareness and preferred status across American Express Fine Hotels & Resorts (FH&R), Trump Elite, Signature, Ensemble, and Citi Bank agencies through regional travel, in-person presentations, and targeted sales calls. Actively represent the hotel through off-property sales initiatives, client entertainment, trade shows, and industry and community events to generate new business, present proposals, and close leisure accounts. 20% — Program Ownership & Internal Training Lead the training, implementation, and ongoing maintenance of luxury and preferred agency programs, ensuring internal teams are fully aligned to deliver exceptional guest experiences for the hotel’s highest-value clientele. 10% — Sales Presentations & Contract Negotiation Professionally represent the hotel by conducting sales presentations, client conferences, and proposal 1 | Page development. Effectively negotiate terms and close leisure business that aligns with revenue and brand objectives. 10% — Performance Review & Revenue Optimization Conduct quarterly business reviews with key accounts to evaluate room night production, revenue performance, and growth opportunities. Collaborate with sister properties to align strategies and achieve predetermined revenue goals. 5% — Sales Operations & Reporting Participate in weekly sales meetings and other operational reviews, including tentative business, lost business analysis, and pickup tracking, to support overall sales strategy and forecasting accuracy. 5% — Property Tours & Client Hosting Conduct personalized property tours for travel advisors and prospective clients, highlighting hotel amenities and services. Host and entertain clients during site inspections, pre-planning visits, and active programs as appropriate. SPECIFIC REQUIREMENTS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company. Leisure Sales & Business Development ● Solicit, negotiate, and secure new leisure travel business to achieve and exceed revenue goals. ● Develop and maintain relationships with luxury travel advisors, preferred partner agencies, tour operators, wholesalers, and destination management companies. ● Identify and pursue new opportunities within domestic and international leisure travel markets. ● Conduct proactive sales calls, virtual presentations, and in-person client meetings. ● Generate room night production through strategic account development and market penetration. Account Management ● Manage a portfolio of key leisure travel accounts and maintain regular communication with clients. ● Develop account plans and growth strategies for top-producing travel partners. ● Monitor production reports and booking trends to identify opportunities for increased business. ● Negotiate preferred partnerships and promotional opportunities when appropriate. ● Ensure accurate account information and activity tracking within the hotel's CRM system. Luxury Travel Advisor Relations ● Build strong relationships with luxury travel advisors and consortia partners. ● Coordinate and host site inspections, familiarization trips (FAMs), and educational visits. ● Participate in advisor events, luxury travel showcases, and networking functions. ● Promote the hotel's unique guest experiences, suites, amenities, and luxury offerings to travel partners. Market Representation ● Represent the hotel at industry trade shows, sales missions, and luxury travel events. ● Maintain a thorough understanding of Chicago's luxury hospitality landscape, cultural attractions, dining scene, and major city events. ● Actively monitor competitor activity, market conditions, and emerging travel trends. ● Promote the hotel as a preferred destination for affluent leisure travelers visiting Chicago. Revenue & Performance Management ● Achieve assigned room revenue, ADR, and account production goals. ● Collaborate with Revenue Management to optimize pricing strategies and promotional offers. ● Assist with forecasting, budgeting, and monthly sales reporting. ● Track and analyze account performance to ensure business objectives are achieved. Cross-Department Collaboration ● Work closely with Reservations, Front Office, Guest Experience, Revenue Management, and Marketing teams to ensure a seamless guest experience. ● Support special promotions, seasonal campaigns, and package development initiatives. ● Communicate client preferences and expectations to operational teams to enhance guest satisfaction. ● Assist in creating memorable experiences for VIP and repeat guests. QUALIFICATION REQUIREMENTS ● Extensive experience partnering with high-end and luxury travel agencies to drive leisure revenue ● Strong understanding of Opera/OperaCloud and Delphi ● Familiarization with Hoteligence and Agency360 ● Strong guest relations and client service expertise ● Strong analytical skills, with experience in data-driven decision-making and KPI tracking. ● Excellent written and verbal communication skills, with experience in content creation and storytelling. ● Words Per Minute typing at 60 ● Ability to manage multiple projects simultaneously in a fast-paced environment. ● Leadership and team-building abilities ● Return all phone calls on the same day and demonstrate timeliness in getting proposals to clients ● Always maintain a professional image in appearance/attire and conduct when dealing agents and hotel employees ● Basic mathematical skills to complete reports and working knowledge of financial statements and forecasting techniques ● Strong computer skills including Excel, PowerPoint, Word ● Ability to work under pressure and deal with stressful situations during busy periods ● Interpersonal skills to provide overall guest satisfaction 3 | Page OTHER: Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. ORGANIZATIONAL RELATIONSHIPS Directly reporting to this position (titles): Director of Sales & Marketing EDUCATION Bachelor’s Degree or equivalent work experience required EXPERIENCE ● A minimum 3 year of previous experience in a hotel sales office, preferably in a 4-5 star hotel GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available) PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Constant Walking, climbing stairs Frequent Crouching/Bending/Stooping Occasional Reaching Occasional Pushing/Pulling Occasional Near Vision Frequent Far Vision Occasional Hearing Constant Talking Constant Lifting/Carrying (15 lbs.) Occasional Travel Rare BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this Full-Time position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here. E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The 4 | Page company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Job Description Company Overview: Everything we do is for educators. We're partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students' lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience. POSITION SUMMARY This position leads the definition and design of intuitive, accessible, and outcome-driven product experiences across Follett Software's portfolio, setting the bar for design quality, modeling strong product design practice, and influencing how the team approaches discovery, framing, and delivery. The Senior Product Designer is a core part of the product trio and partners closely with Product Managers and Engineers to understand educator workflows, frame the right problems, and deliver solutions that are valuable to customers, usable in the real world, feasible to build, and effective for the business. As a senior contributor, this designer also helps shape design team standards, mentors designers, and brings strategic perspective to complex, ambiguous problems across the portfolio. This role carries elevated product design accountability. The Senior Product Designer is expected to shape discovery, workflows, interaction models, usability, and experience quality from concept through launch, while influencing how the broader team approaches design quality, tradeoffs, and decision-making. Success in this role requires sophisticated judgment, deep collaboration, comfort with ambiguity, and a pragmatic mindset that values speed, learning, and iteration over perfection. This role also contributes to modern AI-enabled product work, including trust patterns, fallback behavior, prompt-aware experiences, and the responsible use of AI tools to accelerate research, synthesis, prototyping, and design iteration while maintaining strong human accountability. POSITION SCOPE • Lead product design end-to-end for complex, high-impact initiatives, often spanning multiple products or platform-level concerns, collaborating with product management and engineering to identify the right customer problems, shape the experience approach, and deliver solutions that create measurable value., • Bring clear product design accountability by driving user understanding, workflow clarity, interaction quality, usability validation, and experience tradeoffs in close partnership with Product Managers and Engineers., • Work pragmatically and move with speed, using the appropriate level of fidelity for the problem, favoring progress and learning over perfection, and iterating quickly based on evidence from research, analytics, prototypes, and feedback, and model this approach for the broader design team by sharing frameworks and heuristics that help others make better tradeoffs., • Create the design artifacts needed to move work forward, including flows, wireframes, prototypes, high-fidelity designs, and handoff specifications, while applying and helping evolve Follett design standards, accessibility expectations, and shared components, raising the bar for artifact quality, handoff clarity, and documentation standards across the team., • Partner closely with Product Management & Engineers from early discovery through build and QA to ensure solutions are feasible, well-scoped, and executed with high fidelity to validated design intent., • Drive the definition of modern experience patterns for AI-enabled features, including trust signals, disclosure patterns, uncertainty states, fallback behavior, and other interaction choices that improve clarity and user confidence., • Champion a strong cross-functional product culture by leading critiques, running design reviews, coaching other designers, and establishing team norms that support shared problem solving and post-launch iteration, always balancing user needs, business goals, and delivery realities., • Mentor and support junior and mid-level designers through feedback, pairing, critique facilitation, and informal coaching, helping grow design capability and consistency across the team., • Identify systemic experience problems, gaps in design standards, or workflow inconsistencies across the portfolio, and proactively propose and lead efforts to address them. QUALIFICATIONS • Bachelor's degree or equivalent experience in Product Design, UX Design, Human-Computer Interaction, Interaction Design, Graphic Design, Psychology, or a related field, with 5+ years of relevant product design experience required, including a portfolio demonstrating leadership on complex, multi-stakeholder initiatives., • Demonstrated ability to contribute to and evolve design systems, including advocating for new patterns, driving governance, and ensuring cross-product consistency at scale., • Demonstrated experience designing digital product experiences in a SaaS, platform, or workflow-heavy software environment, with a strong portfolio showing problem framing, workflow design, interaction design, visual design, and shipped product outcomes., • Strong ability to work as part of a product trio (Product Design, Product Management, and Engineering), collaborating effectively with Product Managers and Engineers to discover, design, ship, and improve products, including the ability to influence how the trio operates by pushing for earlier design involvement, stronger discovery practices, and better decision documentation., • Proficiency with Figma and modern design and collaboration tools, along with experience using AI tools responsibly to accelerate research synthesis, ideation, prototyping support, and design iteration., • Experience conducting or synthesizing usability testing, customer research, behavioral analytics, and other product signals to inform decisions and improve experiences before and after launch., • Expert understanding of information hierarchy, interaction design, and accessibility, including the ability to set accessibility standards for a team and advocate for inclusive design practices with engineering and product partners, and exceptional communication skills for explaining rationale, tradeoffs, and recommendations across Product, Engineering, GTM, and leadership audiences., • Experience working on platform-level or multi-product design challenges where decisions have broad downstream impact, and a track record of influencing strategy through design-led discovery., • Demonstrated ability to lead design critiques, establish feedback norms, and coach other designers informally or formally, contributing to a culture of craft, learning, and high standards. WORK ENVIRONMENT • This role is remote and only open to candidates currently located in the United States and able to work without sponsorship., • It requires a suitable space that provides a private and quiet workplace., • Work hours and schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. PHYSICAL REQUIREMENTS • Perform tasks in a home office environment with frequent virtual meetings, communications, and interruptions, requiring effective time management and prioritization., • Prolonged sitting with sustained visual focus on digital screens, requiring the ability to interact at a typical working distance., • Frequent use of keyboard and mouse, involving repetitive hand movements and fine motor skills for typing, navigating, and handling materials., • Occasionally adjust position or move within the workspace to reach, retrieve, or access items, involving bending, twisting, or reaching, and occasionally lifting or carrying items weighing up to 10 pounds., • Travel requirements: Minimal (less than 10%) This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. At Follett Software, our people come first. We're deeply committed to supporting the well-being, growth, and success of every Team Member. That commitment shows up in a thoughtfully designed, comprehensive benefits package that helps you thrive—at work and in life. Here's what you can expect: • Fully remote work, giving you the flexibility to do your best work from anywhere in the continental U.S. (unless otherwise noted), • Subsidized healthcare plans, including orthodontic coverage, with HSA option that includes employer matching, • Company-paid disability and life insurance, with the option to enhance coverage through voluntary plans, • Robust Paid Time Off, including Flex PTO for salaried roles, paid parental leave, company holidays, and paid volunteer service time, • Retirement savings with employer match, vesting every pay period, • Flexible Spending Accounts for healthcare and dependent care, • Optional supplemental coverages, such as accident, hospital, and critical illness insurance, identity theft and credit monitoring, and legal protection services, • Meaningful recognition and tangible rewards that celebrate achievements, fuel motivation, and recognize both individual and team success EEO Follett Software provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We are committed to providing reasonable accommodations to, among others, individuals with disabilities and disabled veterans. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email and let us know the nature of your request and your contact information. Email: recruiting@follettsoftware.com CCPA Notice for California Residents: https://follettsoftware.com/wp-content/uploads/2024/10/Notice-to-California-Applicants.pdf

Job DescriptionSWOP Background and Mission: Formed in 1996, The Southwest Organizing Project (SWOP) is a broad-based organization of 45 Christian, Muslim and Jewish faith institutions, public and private schools, and other institutions in Southwest Chicago. SWOP is known for its efforts to end predatory lending and foreclosures, reduce violence, win rights and protect the civil liberties of immigrants, improve achievement in public schools through parent, student and school staff engagement and bringing together service providing institutions as a part of the Southwest System of Care to increase access and coordination of care. As a broad-based organization committed to leadership development and collective action for the common good, SWOP members act to build deeper public relationships within and among the churches, mosques, schools, and other institutions in the neighborhoods they serve. Through this process, SWOP staff and primary leaders continually strive to identify and strengthen new leadership for public life. Job Summary: The Senior Staff Accountant assists with the various financial tasks of the organization. The Senior Staff Accountant will report to the Director of Finance. This role works closely with other members of the Finance team, as well as other teams across the organization keeping records accurate and current in the accounting system. Responsibilities: · Conduct intercompany transactions. · Reconcile bank accounts for SWOP and subsidiaries. · Prepare Financial Statements. · Prepare, record and keep accurate journal entries for SWOP and subsidiaries as needed. · Maintain SWOP Accounting System (QuickBooks) accurate and current. · Generate, review, and update monthly P&L reports. · Prepare monthly expense reports for government funded grants. · Reconcile credit cards. · Maintain Accounts Receivable current. · Assist Director of Finance with budgets and revisions as needed. · Prepare and make bank deposits weekly. · Work with Director of Finance with preparation for internal annual audit assisting the auditing firm with accounting records and support. · Ensure compliance with internal accounting procedures and accounting controls. · Support Director of Finance with any other financial activities as needed. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical Demands: Sitting, standing, walking, typing, speaking, occasional driving. Qualifications:· CPA certification or Five years of bookkeeping experience; experience with a non-profit organization a plus· Familiarity with non-profit federal grants compliance (GATA) SEFA experience· Experience with QuickBooks a must· Mastery of Microsoft Office programs (Word, Excel, PowerPoint) · Fluency in Spanish preferred· Experience with grant reporting · Access to a car and ability to drive a plus· A respect for and understanding of diverse faith traditions, cultures, and languages· An ability to work effectively in a multicultural setting· A willingness and ability to work flexible hours, including some weekends Compensation: Full-time salaried position with pay commensurate with experience. SWOP offers medical, dental, life and disability insurance, paid Personal Time Off (PTO), and a 401k retirement plan. Application Deadline: This position is open until filled. To Apply: Please send resume, cover letter and writing sample via email to: Diego Narvaez HR Coordinator dnarvaez@swopchicago.org Affirmative Action/EEO Statement SWOP is an equal opportunity employer and strongly encourages women and people of color to apply for this position. It is the policy of The Southwest Organizing Project not to discriminate against any applicant for employment, or any employee because of race, gender, age, sexual orientation, veteran or disability status, or any other characteristic protected by federal, state, and local law.

Job Description Company Overview: Everything we do is for educators. We're partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students' lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience. POSITION SUMMARY The Senior Product Manager, Titlewave owns the B2c ecommerce experience and conversion strategy for Titlewave, Follett Software's educator-focused digital marketplace serving teachers and librarians across K-12 districts. This role leads product strategy and execution focused on optimizing customer journeys, driving purchasing decisions, and delivering solutions that balance the needs of educators with the strategic priorities of our content partners. The PM will leverage data, experimentation, and customer research to continuously improve conversion rates, reduce friction in the buying experience, and ensure Titlewave's marketplace model creates meaningful value for both educators and content providers. The Senior Product Manager works closely with Engineering, Design, Customer Success, Sales, Marketing, and leadership to build customer empathy into every decision, maintain product pragmatism, and ensure Titlewave delivers academic rigor and value that directly impacts educator adoption and purchasing behavior. POSITION SCOPE • Own the end-to-end ecommerce product experience, from discovery and search through checkout and post-purchase, including vision, roadmap, prioritization, execution, and learning., • Design and run experiments to optimize conversion metrics, reduce friction in the purchase journey, and drive measurable improvements in educator adoption and spending., • Balance the competing needs of two primary customers: educators who need accessible, high-quality content for their classrooms, and content partners whose business and strategic growth depend on Follett's marketplace., • Partner closely with Engineering, Design, and Data to translate strategy into actionable requirements, A/B test hypotheses, and rapidly iterate based on user behavior and business impact., • Conduct ongoing customer research and gather market insights to understand educator needs, pain points in content discovery and purchasing, and barriers to adoption., • Define and communicate product strategy, roadmap direction, and success criteria in a way that aligns teams around educator value and sustainable business growth., • Use analytics and experimentation to evaluate product performance, identify opportunities for conversion improvement, and make data-informed prioritization decisions., • Collaborate with Customer Success, Support, Sales, and Marketing to understand educator feedback, refine messaging around value and academic rigor, and ensure strong product-market alignment., • Identify dependencies, risks, and tradeoffs early, particularly where educator needs and content partner interests diverge, and work pragmatically across functions to resolve conflicts., • Represent the product and strategy clearly to internal stakeholders through roadmap updates, experiment results, performance insights, and business recommendations., • Stay informed on K-12 trends, educator challenges, content distribution models, competitive dynamics, and emerging technology to maintain product relevance and marketplace competitiveness., • Other responsibilities as assigned QUALIFICATIONS • Bachelor's degree in business, technology, education, or a related field; equivalent experience may be considered. MBA or similar advanced business or product training is a plus., • 5+ years of product management experience in ecommerce, SaaS, EdTech or other digital marketplaces with a track record of optimizing conversion and driving revenue growth., • Demonstrated expertise in running A/B tests, designing experiments, and leveraging quantitative analysis to inform product decisions and measure business impact., • Strong understanding of ecommerce fundamentals, including user psychology, conversion funnel optimization, pricing strategy, and marketplace dynamics., • Ability to balance competing stakeholder needs with pragmatism—experience navigating tension between different customer segments or business models is highly valuable., • Deep customer empathy with a proven ability to understand and articulate user pain points, translate them into product insights, and build solutions that resonate with educators., • Excellent strategic thinking and problem-solving skills, with the ability to balance long-term vision with near-term execution and experimentation velocity., • Proven success working cross-functionally and building alignment among Product, Engineering, Design, Data, and go-to-market stakeholders on shared goals., • Excellent written and verbal communication skills, including the ability to influence stakeholders at multiple levels and present findings compellingly., • Experience using data and analytics to assess product performance, identify conversion bottlenecks, and support evidence-based decision-making., • Familiarity with Agile product development practices and modern product management tools is preferred., • Experience in K-12 education, EdTech, library services, instructional materials, or adjacent spaces is strongly preferred., • Direct experience building or optimizing marketplace platforms, managing multi-sided supply and demand, or working on ecommerce products is a significant plus. WORK ENVIRONMENT • This role is remote and only open to candidates currently located in the United States and able to work without sponsorship., • It requires a suitable space that provides a private and quiet workplace., • Work hours and schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. PHYSICAL REQUIREMENTS • Perform tasks in a home office environment with frequent virtual meetings, communications, and interruptions, requiring effective time management and prioritization., • Prolonged sitting with sustained visual focus on digital screens, requiring the ability to interact at a typical working distance., • Frequent use of keyboard and mouse, involving repetitive hand movements and fine motor skills for typing, navigating, and handling materials., • Occasionally adjust position or move within the workspace to reach, retrieve, or access items, involving bending, twisting, or reaching, and occasionally lifting or carrying items weighing up to 10 pounds., • Travel requirements: Minimal (less than 10%) This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. At Follett Software, our people come first. We're deeply committed to supporting the well-being, growth, and success of every Team Member. That commitment shows up in a thoughtfully designed, comprehensive benefits package that helps you thrive—at work and in life. Here's what you can expect: • Fully remote work, giving you the flexibility to do your best work from anywhere in the continental U.S. (unless otherwise noted), • Subsidized healthcare plans, including orthodontic coverage, with HSA option that includes employer matching, • Company-paid disability and life insurance, with the option to enhance coverage through voluntary plans, • Robust Paid Time Off, including Flex PTO for salaried roles, paid parental leave, company holidays, and paid volunteer service time, • Retirement savings with employer match, vesting every pay period, • Flexible Spending Accounts for healthcare and dependent care, • Optional supplemental coverages, such as accident, hospital, and critical illness insurance, identity theft and credit monitoring, and legal protection services, • Meaningful recognition and tangible rewards that celebrate achievements, fuel motivation, and recognize both individual and team success EEO Follett Software provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We are committed to providing reasonable accommodations to, among others, individuals with disabilities and disabled veterans. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email and let us know the nature of your request and your contact information. Email: recruiting@follettsoftware.com CCPA Notice for California Residents: https://follettsoftware.com/wp-content/uploads/2024/10/Notice-to-California-Applicants.pdf

Job Description Company Overview: Everything we do is for educators. We're partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students' lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience. POSITION SUMMARY We are in search of an Outside Sales Representative to expand our market presence in North America, specifically in CT, DC, MA, MD, NC ,and VA. Working face to face and virtually, your primary focus will be to establish and maintain relationships with customers including district/state Superintendents, Chief Technology officers, Library Directors, Directors of Curriculum and Instruction, business officials and other district administrators and staff. Successful candidates will have a proven track record of building strong pipelines, executing up-sell and cross-sell selling strategies, and rapidly closing business. Our ideal candidates are self-motivated, apply a consultative approach, have strong execution skills, are focused, responsible, accountable, and have a proven history of exceeding sales quotas in excess of $1M annually. POSITION SCOPE • Sales Strategy: Develop and execute a comprehensive sales strategy to target and acquire district-level customers. This may involve cold calling, prospecting, networking, and leveraging existing market relationships., • Revenue Growth: Meet or exceed sales quotas and targets by consistently securing new district-level customers and upselling/expanding existing customers., • Pipeline Development: Build and maintain 3x sales pipeline., • Client Engagement: Establish and maintain relationships with district administrators, department heads, and other key stakeholders within potential and existing districts. Understand their business objectives and pain points. Travel to customer locations as needed, attend trade shows, and conferences., • Product Knowledge: Gain in-depth knowledge of Follett's products and services to effectively communicate how they can meet the unique needs of our K-12 clients. Provide product demonstrations and presentations as needed., • Customized Solutions: Collaborate with clients to understand their specific requirements and provide tailored solutions that address their challenges. This may involve working closely with other teams such as product development or customer support., • Negotiation and Contracting: Negotiate pricing, terms, and contracts with clients to close deals, ensuring that both parties are satisfied with the agreements., • Market Research: Stay up-to-date with K-12 market trends, and competitors to identify new business opportunities and maintain a competitive edge., • Reporting: Maintain accurate and up-to-date records of sales activities, client interactions, and sales progress using CRM (Customer Relationship Management) software. Provide regular reports to management., • Collaboration: Collaborate with our Marketing, Success and Sales Development teams to expand pipeline and increase velocity., • Other tasks and duties as assigned. QUALIFICATIONS • Bachelor's degree in Business, Marketing, Education, or a related field; EdTech or software sales certifications are a plus., • 3-5 years in B2B or SaaS outside sales, with a focus on EdTech solutions; strong background in navigating sales cycles, managing client relationships, and exceeding quotas., • Experience selling multiple EdTech SaaS solutions and engaging IT buyer personas., • Proven track record of consistently meeting and exceeding sales targets., • Exceptional verbal and written communication skills, with a customer-centric approach to relationship building, retention, and expansion., • Motivated, ethical, detail-oriented, adaptable, and entrepreneurial, with a collaborative team mindset and a passion for solving customer challenges., • Residence in sales territory preferred WORK ENVIRONMENT • This role is remote and only open to candidates currently located in the United States and able to work without sponsorship., • It requires a suitable space that provides a private and quiet workplace., • Work hours and schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. PHYSICAL REQUIREMENTS • Perform tasks in a home office environment with frequent virtual meetings, communications, and interruptions, requiring effective time management and prioritization., • Prolonged sitting with sustained visual focus on digital screens, requiring the ability to interact at a typical working distance., • Frequent use of keyboard and mouse, involving repetitive hand movements and fine motor skills for typing, navigating, and handling materials., • Occasionally adjust position or move within the workspace to reach, retrieve, or access items, involving bending, twisting, or reaching, and occasionally lifting or carrying items weighing up to 10 pounds., • Travel requirements: Heavy (greater than 50%) This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. EEO Follett Software provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We are committed to providing reasonable accommodations to, among others, individuals with disabilities and disabled veterans. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email and let us know the nature of your request and your contact information. Email: recruiting@follettsoftware.com CCPA Notice for California Residents: https://follettsoftware.com/wp-content/uploads/2024/10/Notice-to-California-Applicants.pdf

Job Description The Dispatcher reliably and effectively functions as the in-office Public Safety representative, answering calls for service and communicating with patrol staff, Facilities Management personnel, Residence Life and other offices. This position monitors alarms, access control and video security systems, and uses those systems to retrieve information in a timely manner. Dispatchers maintain basic records associated with daily shift activities, and perform data entry of incident reports, parking records and other department information in an accurate and timely manner. In the event of an emergency situation, dispatchers activate the University’s emergency procedures to protect life, prevent injury, protect property, and initiate emergency notifications. Work Hours: Monday through Friday, 2:00 PM - 10:00 PM. Position Status: Non-Exempt Salary Range: $19.50. This is the expected hourly rate for this position. Responsibilities • Answers telephone calls, walk-up inquiries, and requests for service., • Gathers appropriate information to assess situations for the proper response and articulates the necessary information to responding officers., • Communicates with 911 personnel to request emergency assistance for police, fire and medical response to campus., • Initiates emergency response procedures, and fulfills responsibilities in handling emergencies in accordance with department’s emergency procedures., • Communicates with Public Safety and Facilities Management personnel by phone, radio and in-person, to resolve calls for service and emergency situations., • Operates computer-based security systems, including video security systems, access control/alarm systems, emergency broadcast systems, fire alarm monitor, 911 call-alert computer, incident report database and dispatch call database., • Uses capabilities of these systems to monitor activity, respond to and manage emergency situations, and collect information to support routine and emergency information needs., • Issues parking permits and University ID’s, and maintains parking permit files and database., • Performs data entry in the University’s main student/employee data system, and utilizes the system to acquire information needed for routine and emergency purposes., • Prepares and enters information accurately in incident reports and work orders as needed. Electronically distributes reports according to department procedures., • Interacts in a calm, professional and cordial manner with members of the campus community, including students, staff and faculty, as well as visitors to campus., • Maintains positive working relationships with campus personnel and local emergency responders., • Maintains accurate daily log of events., • Performs occasional light administrative tasks. Other Responsibilities • Demonstrates a strong commitment to continuous improvement., • Supports the University’s mission, vision and values., • Performs other duties as assigned. Requirements Minimum Qualifications • High school diploma., • Ability to speak clearly and be understood via radio and phone communication., • Ability to read comprehensively and apply both written and verbal directives., • Normal hearing, due to the heavy volume of telephone and radio communication, audible alarms, and duties requiring monitoring of police/fire/EMS radio traffic., • Strong command of the English language., • Ability to maintain calm and professional demeanor during stressful or critical situations., • Ability to communicate department/University policies and procedures in a professional manner., • Strong computer skills, including solid experience with Microsoft Office products., • Comfortable with technical equipment to include, radios, scanners, electronic access control, fire panels and PC based programs., • Ability to work varying shifts, as required to meet departmental requirements. Preferred Qualifications • Experience as a public safety/911 or campus security dispatcher. Work Hours: Monday through Friday, 2:00 PM - 10:00 PM. Working Conditions/Physical Requirements The essential functions of this position are primarily performed in an indoor dispatch center environment, with limited exposure to outdoor weather conditions. Work is often sedentary in nature and requires remaining in a stationary position for extended periods. Required abilities include clear speaking and active hearing for telephone, radio, and in person communication, using close and distance vision when reading documents and monitoring screens, and performing frequent tasks with repetitive fine motor skills, such as typing, writing, and operating dispatch systems and equipment. Work may require occasional lifting, bending, carrying, or otherwise moving objects weighing up to 15 pounds. Qualified applicants who can perform the essential functions of this position with or without reasonable accommodations will be considered. Benefits An overview of Elmhurst University benefits is available here. Instructions to Applicants This position is designated by Elmhurst University as being safety sensitive. Per University policy, employment in this position is contingent upon completion of a pre-employment drug test with satisfactory results. Testing is performed at the University’s expense in an approved facility within one week of acceptance of a written offer of employment. Candidates may communicate with the testing facility and with Human Resources to explain any positive test results. For additional information regarding this policy, candidates may email Human Resources at hr@elmhurst.edu for assistance.

Job DescriptionDescription: Company Description Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Duties and Responsibilities: Enrollment Process Management: • Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets., • Answering phone calls/email inquiries related to PIV credentials and access control matters., • Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation., • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: • Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants., • Ensure all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts., • Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: • Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols., • Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: • Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow., • Provide excellent customer service to address questions and concerns related to the enrollment process., • Escalation management involves listening, understanding, and responding to customer needs and expectations., • De-escalated problematic customer concerns, maintaining a calm, friendly demeanor. Recordkeeping: • Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered., • Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files. Compliance and Training: • Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment., • Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.Requirements: Required Competencies: • Experience with Microsoft Excel for data management, coordination, and reporting., • Ability to adapt to changing security procedures and requirements., • Ability to adapt to changing security procedures and requirements., • Prior experience in a similar role, customer service, or administrative position may be advantageous., • Attention to detail and strong organizational skills., • Excellent interpersonal and communication skills., • Ability to handle confidential information with discretion., • Attend local hiring events 3 - 4 times a month (may vary, depending on the business need)., • Perform other job-related duties as assigned. Physical Requirements: • The role primarily involves sedentary work., • There may be occasional instances of stair climbing., • Periodic standing and/or walking for extended durations may be required., • Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs., • Requires typing for most of the day., • Effective communication through frequent periods of talking and listening is essential Education: • High School diploma, GED certification. Clearance Requirement: • US Citizenship is required., • Active Public Trust/MBI clearance or the ability to obtain one. Health and Welfare (H&W) benefit • Medical, dental, and vision insurance, • Life and Disability Insurance, • 401(k), • Generous Paid Time Off (PTO), • Flexible Spending Accounts (FSA), • Employee Assistance Program (EAP), • Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job DescriptionAre you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARYWorld Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. POSITION SUMMARY: World Relief seeks a Bilingual (Spanish) Mental Health Counselor who provides culturally responsive and linguistically appropriate mental health services to refugees and immigrants through individual, family, and group counseling and provides clinical consultation to auxilary programs. This role delivers clinical assessment, treatment, and ongoing support to promote emotional well-being and stability. Working as part of a multidisciplinary team, the counselor collaborates with colleagues to provide holistic, client-centered care through wellness, prevention, and supportive services. The counselor also facilitates therapy and wellness groups, which serve as key interventions in helping clients build resilience, achieve stability, and successfully integrate into their communities over the long term. Hybrid Work Schedule: 1 day onsite and 4 work from home days}ROLE & RESPONSIBILITIES: • This role is responsible for supervising others and includes responsibilities consistent with supervising employees, including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values, including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief., • Conduct client intake interviews and comprehensive assessments to identify needs and inform treatment planning., • Establish and maintain positive, trusting, and culturally responsive therapeutic relationships with clients., • Collaborate with clients to develop individualized treatment plans, including measurable goals and objectives tailored to their unique circumstances., • Provide counseling and therapeutic interventions that align with client goals, strengths, and cultural backgrounds., • Continuously evaluate client progress, adjust treatment approaches as needed, and provide ongoing support and care., • Deliver crisis intervention services and appropriate referrals when necessary., • Maintain strict confidentiality and ensure compliance with all HIPAA policies, procedures, and ethical standards., • Partner with World Relief staff and external organizations to provide culturally and linguistically appropriate wellness programs, psychoeducational workshops, and community-based services that promote overall well-being. Supports referrals and follow-up for continuity of care., • Build and maintain collaborative relationships with community organizations, healthcare providers, and county agencies to ensure continuity of care and access to supportive resources., • Work closely with the Counseling Center Manager, and with the oversight of the Counseling Center Director to develop, implement, and evaluate new program initiatives, including group therapy services, while continuously enhancing service quality and effectiveness., • Contribute expertise, clinical knowledge, and professional development resources to a multidisciplinary team environment., • Participate regularly in internal and external trainings to maintain professional competencies and uphold high-quality service standards., • Maintain accurate, timely, and thorough client records, including case files, treatment documentation, progress notes, and all required administrative paperwork., • Coordinate a work schedule in collaboration with the Counseling Center Manager to meet client needs, including availability during two weekday evenings or one weekday evening and one weekend day as required. JOB REQUIREMENTS:, • Mature and personal Christian faith, • Committed to the mission, vision, and values of World Relief, • Desire to serve and empower the Church to impact vulnerable communities, • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document, • Valid drivers license, access to reliable vehicle and ability to pass MVR standards, • Master’s Degree in Social Work, Counseling, Psychology or other relevant behavioral health field and two years of postgraduate direct service delivery experience., • Currently licensed or license eligible in respective field and in the State of Illinois (to include but not limited to LPC, LCPC, LSW, LCSW), • Fluency in Spanish required., • Demonstrated ability to adapt therapeutic interventions and counseling approaches to meet the cultural, linguistic, and individual needs of diverse client populations., • Strong critical thinking, problem-solving, and creative solution-development skills, with the ability to respond effectively to complex client situations., • Ability to conduct risk assessments related to suicide, self-harm, domestic violence, and other behavioral health concerns., • Proficiency in utilizing telehealth platforms and maintaining accurate electronic documentation, with strong computer literacy and keyboarding skills., • Working knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint. Proficiency in Canva for creating educational materials, presentations, outreach resources, and workshop content., • Experience using SharePoint for document management, collaboration, information sharing, and organizational communication., • Strong organizational and time-management skills, with the ability to manage a caseload, prioritize tasks, and meet documentation deadlines., • Highly adaptable and flexible, with the ability to thrive in a dynamic and evolving work environment while managing competing priorities effectively. PREFERRED QUALIFICATIONS:, • Experience applying trauma-informed care principles and leveraging client strengths, resilience, and protective factors throughout the treatment process is strongly preferred, • Ability to learn to adapt therapeutic approach to cultural context Experience or interest in being trained in trauma-informed principles and building on the strengths and resilience of clients during treatment, • Good problem solving and creative thinking skills, • Proficiency with using telehealth platforms and moderate computer literacy & typing skills; familiarity with MS Word, Excel, and PowerPoint a plus, • Adaptability: eager to work in a challenging, fluid and often changing environmentWorld Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees. World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Job DescriptionPosition Summary: Casa Central’s School Age Program (SAP) provides out-of-school time enrichment programming for children ages 5-12 and their families. The Program Coordinator is responsible for orienting, training, coaching, and monitoring staff, volunteers, and interns; overseeing the daily schedule; supporting lesson planning; responding to child and family needs; and ensuring timely and accurate classroom documentation, including weekly club lesson plans, food logs, attendance/nutrition logs, child assessments, attendance, etc. The SAP Coordinator ensures the development of strategies for the active recruitment, eligibility screening, enrollment, and engagement of children and families. The coordinator provides support to the Director of the School-Age Program to ensure that the program is in full compliance with stakeholder expectations; a healthy working environment is in place for the exchange of communication, ideas, and support; and needs are responded to in a timely and effective manner. The School-Age Program Coordinator acts as Site Director in the absence of the Director; provides input into the evaluations of Group Workers; and provides classroom and other coverage when needed. This is a full-time, year-round position, with an expectation of working until 6pm most evenings. Essential Duties and Responsibilities Include the following, other duties as assigned: Fiscal Management Support with the planning, preparation, and management of the program’s budget. Monitor grant/contract budgets to maximize the utilization of resources and communicate the need for budget modification in a timely manner. Work with Finance, Kitchen, and Eligibility staff to ensure recovery of revenue and compliance with funder guidelines, particularly related to CACFP and the Childcare Assistance Program (CCAP). Exercise accurate cash handling and record keeping duties in relation to program fees collected and monetary donations generated via fundraising activities. Collect co-pays and transportation fees. Participant Service Delivery Ensure new children and families are oriented, welcomed, and integrated into the program. Lead the recruitment and enrollment efforts of children and families to the program. Assist in classrooms and with transportation routes, including working with children 1-1 and in small and large groups, providing homework help, leading lessons, supervising field trips, etc. Review child assessments for completeness and accuracy, two times a year, for each child. Support delivery of parent workshops & facilitation of parent meetings. In collaboration with the Director and team, plan special events for the program (holiday celebrations, Family Nights, etc.). Maintain a quality program that meets the needs of the children and families enrolled, including ensuring adequate staffing coverage plans to always allow for appropriate ratios and active supervision of children. Responsible for the integration of all program components and development of program schedule. Performance & Quality Management Implement the agency mission, philosophy, and core values to direct daily work and decision-making. Adhere to agency policy and support staff with understanding and adhering to agency policy. Be actively involved with, and knowledgeable about, the agency’s Performance Quality Improvement (PQI) structure and process. Using the Quality Improvement Cycle, develop, create, manage and execute annual work plans goals and objectives. Support the PQI system through engagement in committees and ensuring program compliance with PQI standards and schedules as it pertains to reports, evaluations and data collection. Oversee the completion and submission of timely reports, including participant demographics, program dashboard, and other information as requested. Keep abreast of economic conditions, trends, and developments in the sector, and inform administration of developments to ensure service quality and continuity. Responsible for promoting the achievement of program goals. Personnel Supervision & team Leadership Cultivate a professional and respectful work environment. Manage the selection, onboarding, ongoing training, and performance evaluation of staff. Develop and sustain a program meeting schedule that facilitates communication and support amongst program staff, whether in individual or group settings. Participate in interviewing, selecting, onboarding, training, and supervising Group Workers, as well as program interns and volunteers. With the Director, identify training needs of staff and support staff with registering for and completing appropriate conferences, seminars, and training. Train and coach staff on policies and procedures; developing activity plans; curricula; program model; daily schedules and routines; child observation; developmental expectations of each age group; assessments; and goal planning. Program Operations Lead the DCFS relicensing process every 3 years and ensure ongoing compliance with scheduled and unscheduled audits and site visits. Lead the ExceleRate Illinois renewal process on an annual basis, ensuring ongoing compliance with best practice guidelines and continuous quality improvement expectations. Lead the program through COA (Council on Accreditation) reaccreditation processes, ensuring ongoing adherence to identified best practice standards. Lead the program through all audit and monitoring visits, including securing documentation, coordinating with auditors/monitors, and collaborating with departments to demonstrate compliance and quality. Ensure participant and program-level employee files are kept current and in compliance with COA, licensing, agency, and other relevant standards. Ensure deliverables/indicators are delivered as agreed in executed contracts. Ensure that all required program databases are maintained. Develop and maintain record-keeping and management systems to facilitate communication, streamline reporting, and maximize outcomes. Approve time sheets and ensure compliance with agency and funder guidelines, ensuring that daily activities are within the allowable activities approved by the agency. Support ongoing recruitment and enrollment activities. Maintain knowledge in current field by attending seminars, workshops, and in-service training, completing and documenting at least 20 hours of relevant training per year. Provide program leadership and coverage in the absence of the School-Age Program Director. Stakeholder relationships & Partnerships Nurture positive and collaborative working relationships with other agency staff and outside stakeholders and partners. Maintain role as liaison with citywide, community and neighborhood institutions, organizations and groups. Maintain regular communication and strong working relationships with all of SAP’s partner schools. Formulate reports and communication pieces for program stakeholders. Administrative Tasks Approve time sheets and ensure compliance with agency and funder guidelines, ensuring that daily activities are within the allowable activities approved by the agency. Assist Director with programmatic reports and compilation of data. Review and process Illinois Department of Human Services (IDHS) Childcare Assistance Program (CCAP) paperwork, including initial and ongoing redeterminations, according to policy. Supports with the completion and monitoring of Monthly Enrollment Reports; communicates effectively with families, staff, and funders regarding the eligibility determination process; and works effectively and ethically within the guidelines of the CCAP program to resolve inconsistencies and offer assistance. Providing programming and clerical support, such managing databases, answering phones, typing, scheduling appointments, photocopying, faxing, filing, handling correspondence, organizing and maintaining paper and electronic files, greeting visitors, answering telephone calls and providing information to callers, collecting parent payments, supporting childcare and program eligibility determination, etc. Monitor data tracking in classrooms. Oversee documentation of classroom activity, planning, materials, and resources. Performance & Quality Management Cultivate a professional and respectful work environment. Be actively involved with, and knowledgeable about, the agency’s Performance Quality Improvement (PQI) structure and process. Invite and make use of staff feedback in program planning in order to improve collaboration and develop a healthy team environment within the program. Implement the agency mission, philosophy, and core values to direct daily work and decision-making; adhere to agency policy. General requirements: Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills testing. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to perform the essential functions. Education/Experience: A minimum of an associate degree from an accredited college or university in child development or early childhood education; or B.A. in Education; Early Childhood Education; Child Development. Thirty semester or 45 quarter hours of credit from an accredited college or university with 12 semester or 18 quarter hours related to school-age child care, child development, elementary education, physical education, recreation, camping or other related fields; and at least 750 clock hours of experience in a recreational program or a licensed day care center serving school-age children or in a license exempt school-age child care program operated by a public or private school. Language Skills: Bilingual in Spanish preferred. Computer Literacy & Knowledge Skills Abilities: Word processing; spreadsheets; internet skills; data entry skills and in managing Microsoft applications to facilitate communication. Preferred knowledge of online database systems. Mathematical Skills:Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret charts and graphs. Operating Environment and Working Relationships: Ability to work within an interdisciplinary team as a cooperative and supportive team member. Ability to establish relationships with families and stakeholders from diverse backgrounds. Decision Making Authority: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or scheduled form and convey needed information with stakeholders in a manner which improves early learning experience for children/families. People Management:Must exhibit ability to supervise and direct staff of varying educational and experiential backgrounds. Work in a cooperative manner with all agency staff and persons affiliated with the agency. Follow the personnel policies of Casa Central. Remote Work/Technology (WIFI)/Mobile Phone Usage: Not eligible for remote work. A personal mobile phone is not required and therefore not eligible for mobile phone reimbursement. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands. Must be able to lift and carry 25lbs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The content of this job description is not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description The American Lung Association has an excellent opportunity for a Specialist, HelpLine. Working as a member of the HelpLine department, you will join an outstanding group of professionals dedicated to our mission: to save lives by improving lung health and preventing lung disease through research, education, and advocacy. The Specialist, HelpLine is responsible for working within the American Lung Association grant funded program, Illinois Tobacco Quitline, the incumbent will provide tobacco/smoking cessation counseling to the Heartland Alliance Health Northside located at Englewood 5501 S Halsted St, Chicago, IL 60621. This is a fully grant-funded position. Location: Heartland Alliance Health, Chicago IL • Hybrid: The position is located at the Heartland Alliance Health Clinic Englewood 5501 S Halsted St, Chicago, IL 60621 and will be a hybrid of in-person and virtual work when the clinic is closed. Responsibilities: • Provide tobacco cessation services to patients referred by the designated federally qualified health center., • In addition, answer Quitline incoming calls related to those who are seeking assistance in stopping tobacco use – providing reactive and proactive counseling., • Complete and maintain documentation in the database for each call – logging message left on voicemail, performing counseling and follow ups on designated calls as appropriate., • Provide information or guidance on all questions regarding tobacco cessation via Quitline technology (telephone, chat, text, email)., • Participate in course and become certified as a tobacco treatment specialist; maintain CEU requirement for certification., • Follow Quitline protocol on all responses., • Specialized protocol developed for “onsite” services., • Assure all information is collected and entered into the database., • Participate as a member of the resource evaluation committee to assure continual updating of resources., • Assist in indexing new materials., • Be familiar with current smoking cessation and tobacco intervention techniques for the purpose of counseling., • Understand and implement protocols for dealing with special groups or projects., • Become familiar with all issues concerning tobacco prevention and environmental issues., • Coordinate and implement mission related activities., • Coordinate, implement and monitor deliverables., • Complete reports as assigned., • Staff committees and work groups as assigned., • Continually seek innovative ALA growth Qualifications: • Certification as an addiction counselor and/or experience in counseling, community health education or social work is preferred with a minimum of (3) years proven experience. Previous experience with tobacco cessation or health behavior change, preferred., • Ability to communicate effectively face to face, on the telephone and online via chat and demonstrate good customer service., • Ability to relate to persons with diverse educational, socioeconomic and ethnic backgrounds., • Ability to handle a “call center” environments; manage large amounts of inbound and outbound calls in a timely manner., • Ability to work a flexible schedule - training daytime hours of 8:30 am – 4 pm – weekdays. Formal schedule will be set based on designated clinic hours at the Heartland Alliance Health Northside location., • Critical skills required including analytical decision making, customer resource knowledge, organizing and coordinating, position-specific expertise, interpersonal understanding, teamwork/internal partnership, individual accountability, initiative, versatility and self-management., • Knowledgeable in Microsoft Word, Excel, Power Point and Outlook. Good typing skills., • Familiarity with CRM systems and practices., • Hold valid driver's license and be able/willing to attend events as requested. (Travel/mileage reimbursed according to ALA policy)., • Ability to lift and carry 25 lbs. (event supplies)., • Consistent with its mission, the American Lung Association maintains a tobacco-free workplace, all employees must abstain from use of tobacco in any form, including vaping. Compensation: Exact compensation may vary based on skills, experience, and location. The target hiring range for this position is between $50,000 and $56,000 per annum. Benefits: The Lung Association offers a comprehensive benefits package including: • Paid Leave - 10 vacation days in the first year (15 days thereafter), 2 personal days and 15 sick days per year, as well as 12 company-paid holidays per year. We also offer Paid Parental Leave for eligible employees., • Insurance - Employees (and their eligible dependents) can enroll in our medical, dental, and vision plans, as well as voluntary plans for critical illness, accident, hospital indemnity, short-term disability and supplemental life/AD&D insurance. Employees will be enrolled in company-paid life/AD&D and long-term disability Insurance coverage., • Retirement Plan - Eligible employees can participate in our 401(k) Defined Contribution Retirement Plan, which offers matching employer contributions (up to 4%) and year-end discretionary non-elective contributions. Equal Employment Opportunity The American Lung Association is an equal opportunity employer. It is the policy of the American Lung Association to prohibit discrimination and harassment of any type and to provide equal employment opportunities to employees and applicants, without regard to their race, color, sex, sexual orientation, age, marital status, religion, national origin, alienage or citizenship status, genetic predisposition or carrier status, or physical and/or mental disabilities, veteran status, or any other status protected by law. Policy Statement It is the policy of the American Lung Association to prohibit discrimination and harassment of any type and to provide equal employment opportunities to employees and applicants, without regard to their race, color, sex, sexual orientation, age, marital status, religion, national origin, alienage or citizenship status, genetic predisposition or carrier status, or physical and/or mental disabilities, veteran status, or any other status protected by law. This policy applies in all employment actions including recruitment, hiring, promotions, transfers, corrective actions, terminations, compensation, benefits and training.

Job DescriptionDescription: Company Overview Since 1951, Hickory Farms has connected people through savory flavors and memorable food experiences. Our specialty cured meats and cheeses are available online, in catalogs, through leading mass merchants and supermarkets, and in seasonal retail locations across the U.S. and Canada. As a privately held company with 75 years of delivering quality food gifts and charcuterie essentials, every member of our nimble, dynamic team makes an impact in a high-energy, results-driven culture. Our Values lead the way. They are: The customer is our focus. Integrity and respect. We own it. Everyone has a place at the table. We embrace change. We savor the journey together. As Hickory Farms continues to evolve and grow, we are building a collaborative and energized sales organization focused on long-term growth across grocery, wholesale, mass, and emerging channels. Requirements: Essential Duties and Responsibilities • Develop and execute annual sales plans to achieve revenue, profitability, and growth targets, • Manage and grow relationships across assigned grocery, wholesale, mass, regional retail, and emerging accounts, • Identify and pursue new business opportunities and channel expansion, • Lead customer negotiations, including pricing, promotions, assortment, item selection, and contract execution, • Manage broker relationships, including performance oversight, training, and contract management, • Collaborate with Marketing, Product Development, Operations, Supply Chain, Finance, and Customer Service to support account needs and execution, • Analyze syndicated data, sales trends, and market performance to identify growth opportunities and inform strategy, • Manage forecasting, reporting, and account performance tracking to support business planning, • Oversee customer execution requirements including item setup, portal management, routing guides, labeling, EDI compliance, and other retailer-specific processes, • Ensure accurate and timely execution of pricing, promotions, and product updates across customer systems, • Support trade shows, customer meetings, food shows, and industry events as needed, • Ensure high levels of customer service and execution excellence across all assigned accounts, • Uphold and demonstrate Hickory Farms’ core values in all aspects of the role Qualifications • Bachelor’s degree in Business, Marketing, or related field preferred, • 5+ years of progressive CPG sales experience in grocery, wholesale, mass, or regional/national accounts, • Proven experience managing brokers, distributors, and key customer relationships, • Strong understanding of grocery, wholesale, and mass retail channels, • Experience with sales planning, forecasting, promotions, and account analytics, • Strong analytical, communication, negotiation, and problem-solving skills, • Proficiency in Microsoft Office Suite and syndicated data tools (IRI, Nielsen, or equivalent), • Ability to manage multiple priorities in a fast-paced environment, • Ability to travel as needed (approximately 10%) Preferred Experience • Experience in food, snack, gift, seasonal, or specialty CPG categories, • Familiarity with retailer systems, item setup platforms, and syndicated data tools, • Experience managing emerging or alternative retail channels Physical Requirements • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards., • Must be able to complete the “essential job functions” with “reasonable accommodations” and meet all the mandatory qualifications under the ADA guidelines., • Must be able to lift and carry up to 25 lbs., • Must be able to perform essential physical activities such as lifting, climbing, standing, stooping, or typing., • Must be able to talk, listen, and speak clearly on the telephone. Hickory Farms is an Equal Opportunity Employer committed to creating a diverse and inclusive culture that does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Compensation: $120K-$150K annually Benefits: We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including: • Medical, dental, and vision insurance, • Employer-paid life insurance, • Short-term and long-term disability coverage, • 401(k) retirement plan with company match, • Paid time off (vacation, sick time, and holidays), • Flexible/hybrid work schedule, • Employee assistance program (EAP), • Paid parental leave, • Employee discounts and perks This is a hybrid role.

Job DescriptionDescription: Position Title: Full-Time Luxury Retail Sales Associate Location: Nordstrom Concession - Michigan Avenue Employment Status: Full Time FLSA Status: Non-Exempt La Maison Longchamp Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, “la Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development. Longchamp USA is committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and respected. We believe that a diverse team drives innovation and enhances our ability to serve our clients and communities effectively. We encourage individuals from all backgrounds, including but not limited to race, ethnicity, gender, sexual orientation, disability, age, and veteran status, to apply. We are an equal-opportunity employer and welcome applications from all qualified candidates. Job Summary: A Sales Associate is responsible for maintaining customer service as per company standards, generating sales, merchandising, cash register operations (POS), loss prevention, merchandising, and adherence to all company policies and store standards. Essential Duties & Responsibilities: Handles all aspects of Sales and Customer Service: • Generates and maximizing sales by convincing clients to purchase the company’s products., • Maintains an awareness of all product knowledge and merchandise care information., • Stays updated on new items and customer service guidelines and store policies., • Develops and maintains client books., • Keeps records of sales., • Follows customer service guidelines (i.e. proper greeting etiquette, returns, exchanges, transfers and loss prevention)., • Greets, serves and advises clients with outstanding customer service and a friendly smile., • Gift wraps and bags items for customers., • Assists with mailings, answers phone and takes care of phone orders., • Assists in floor moves, merchandising, and displays., • Assists in processing and replenishing merchandise., • Participates in receiving and monitoring floor stock., • Stocks and re-stocks shelves, counters, and/or tables with merchandise., • Tags merchandise as needed (not only during sales period)., • Keeps the sales floor clean and orderly and practice the highest standards of general housekeeping. Adhere to all company policies, procedures and practices. • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers., • Works on special projects as necessary., • Any other duties as assigned by management. Requirements: Minimum Qualifications: • This job requires a minimum of a High School Diploma (or GED) and either have a degree in Retail, Fashion or related field or equivalent work experience and education., • Three plus years’ high-end retail, boutique or sales related work experience., • Understand inventory, customer’s sales experience and merchandising., • Perform all Cegid transactions proficiently, such as sales (cash, checks, credit or debit cards, Longchamp gift cards and merchandise return cards, travelers checks), returns, exchanges, item and customer look ups, CRM, run reports and open and close registers in accordance with Cegid Manual guidelines., • Proficient with the UPS System., • Properly prepare and send shipments., • Properly receive and check shipments., • Working knowledge in Microsoft Excel, Outlook, and Microsoft Word. Knowledge, Skills and Abilities: • Familiar with store operations., • Ability to speak and communicate effectively with associates and customers using strong interpersonal skills., • An organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times)., • Ability to process information/merchandise through computer system and POS register system., • Ability to read, count and write to accurately complete all documentation., • Read and understand work-related materials., • Ability to freely access all areas of the store including selling floor, stock area, and register area., • Ability to operate and use all equipment necessary to run the store., • Experience with researching and exploring new trends in the marketplace., • May travel between boutiques as necessary for business reasons., • Ability to work varied hours, days, evenings, weekends, or holidays as business dictates., • Key characteristics include an organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times)., • Ability to read, count and write to accurately complete all documentation., • Read and understand work-related materials., • Ability to freely access all areas of the store including selling floor, stock area, and register area., • An understanding of the French language would be a plus. Physical Demands & Working Conditions: • Climbing: Ascending or descending ladders, stairs, etc., • Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching: Extending hand(s) and arm(s) in any direction., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another., • Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward., • Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion., • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling., • Grasping: Applying pressure to an object with the fingers and palm., • Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. The physical requirements of this position: • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. The visual acuity requirements including color, depth perception, and field of vision: • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes. The conditions the worker will be subject to in this position: • The worker is subject to both environmental conditions: Activities occur inside and outside. Part Time Benefits: • Medical Insurance, • 401(k) with company match

Job Description Job Title: Senior Consultant - Forensics (Structural Engineer) Salary Range: $130,000.00 - $160,000.00 Salary/year Department: Forensics Job Summary: We are seeking a Senior Consultant with expertise in building envelope consultancy. The Senior Consultant plans, directs, and coordinates activities of designated projects to ensure that goals or objectives of the project are accomplished within the designated time frame and proposed cost. They are responsible for identifying, planning, directing, and overseeing all aspects of Forensic Engineering projects. This role will be primarily responsible for overseeing multiple projects and providing solutions and recommendations to clients while providing technical review, mentorship, and training to specialists, engineers, and technicians. This role is also responsible for fostering relationships with existing and prospective clients. If you enjoy providing guidance to team members and developing strong relationships with clients, this might be the role for you! What You’ll Do: The duties listed below are intended only as illustrations of the various types of work that may be performed in this position. They are not intended to prescribe or restrict the assignments that management may make. ASSESSMENT • Conduct or direct Engineers, Specialists, and Technicians in site investigations and field reviews of existing buildings., • Review background documentation to determine original construction detailing and identify the cause of damage/defect., • Focus on critical aspects of structural engineering, building enclosures, commercial roof systems, waterproofing systems, and exterior facades, including masonry. EVALUATE • Prepare and present reports and presentations of findings that document the existing conditions and extend defects and provide a rough magnitude of repair to provide recommended repairs for damage/defect, existing condition., • Collaborate with clients to determine appropriate next steps following evaluations., • Work with the business development team to develop proposals, the scope of services, and budgets., • Review necessary permits and codes., • Provide peer review reports of findings for direct reports/peers. DESIGN • Communicate complicated design ideas through multiple formats, including hand sketching, to better coordinate team efforts and communicate clients' desired outcomes., • Coordinate with internal designers, drafters, engineers, and consultants for the preparation of construction drawings, specifications, and bid documents., • Conduct drawing, detail, and specification reviews throughout the design process., • Review shop drawings and submittals for conformance with the design intent, performance with respect to the various building science and engineering principles, and for any scheduling of work issues., • Perform cursory calculations of repair and/or code upgrades. OVERSEE • Provide oversight of technicians and specialists performing field reviews, including technical and directional advice. Review report of findings Resulting from an onsite investigation and/or document review., • Assume full managerial responsibility for all aspects of the project: scope, schedule, design, quality, staff, and execution., • Act as the Engineer of record to sign/seal reports of findings. COMMUNICATION • Act as a trusted advisor to clients and prospective clients; own and develop the client relationship., • Explore opportunities to enhance service with or upsell existing clients/projects., • Proactively keep clients and stakeholders informed of project status and changes., • Establishes industry reputation and markets to new clients. TRACKING • Perform project tracking and quality control, including regular project status reviews of actual vs. planned, facilitating project status and design review meetings internally and with the client; take appropriate actions to address variance to project plan; follow standardized procedures for company processes/procedures., • Manage time and resources effectively; maintain and communicate schedule internally and externally., • Ensure personal utilization and direct report consistently meets established goals. LEADERSHIP • Provide guidance and supervision for up to 5 direct reports. What You’ll Bring: • Bachelor’s Degree in Engineering Discipline (Civil, Structural, Construction) or Architecture., • 8-10 years of experience in forensics, rehabilitation, or building envelope consulting., • SE License Required., • Previous experience managing, mentoring, and leading teams., • Technical competency and an ability to effectively communicate and build rapport with clients, colleagues, Architects, Engineers, General and Subcontractors., • A technical and practical understanding of building enclosure systems, specifically roofing, waterproofing, claddings, fenestration, and air/water/thermal/vapor barriers., • Expert understanding of enclosure installation quality, timing of events, and the upstream and downstream impacts of the schedule., • Excellent skills in technical writing and oral communication., • Flexible, responsive, and confident multi-tasking skills., • An ability to work independently, handle multiple deadlines, and accommodate shifting priorities., • An ability to lead and contribute to the team in a collaborative, interactive environment., • A demonstrated commitment to quality, organization, meticulous attention to detail, and consistency in work deliverables., • Previous experience managing project budgets, change orders, and invoicing., • Previous successful results in upselling services/scope., • Proficiency in one or more design/modeling software programs, including WUFI, THERM, etc. (preferred)., • Master’s Degree in Engineering Discipline (Civil, Structural, Construction) or Architecture (preferred)., • A certification in industry-specific technical areas (Roofing, Fenestrations, Waterproofing, Enclosure Commissioning) (preferred)., • Specialized focus in 5 or more industry areas of technical expertise, i.e., Roofing, Fenestration, Waterproofing, Civil engineering, Cost Estimating, etc. (preferred). Why work with us? • A pay rate of $115,000-$150,000/year, • Medical, Dental, and Vision Insurance, • Employee Stock Ownership program!, • Generous PTO, • Incentive compensation bonus, • 401(k) with up to 6% employer match!, • FSA and HSA, • Charitable paid time off, • Birthday Bonus, • Paid Parental Leave, • Tuition Reimbursement, • Learning and Development, • An entire internal department dedicated to your learning and career development!, • Exceptional company culture, • Employee resource groups, • Team building and networking activities, • And more! CORE Values: • Ownership, • Community, • Integrity, • Respect, • Optimism Working Environment: This role involves both physical and mental demands and may be performed in various settings, including offices, construction sites, and confined spaces like elevator pits. Tasks often require frequent movement in multiple directions. We will provide reasonable accommodations upon request through Human Resources. Physical Demands: This role requires regular sitting, talking, and hearing in meetings and by phone. Employees must navigate tight spaces, climb ladders, move around construction sites, take measurements, and travel by car, air, or rail. Duties may involve working at heights and in confined spaces, using hands for tasks like typing and operating elevator components, and applying up to 30 lbs. of force. Close visual attention is also required. Mental Demands: This position requires strong written and verbal communication, problem-solving, and analytical skills. Employees must interpret complex information, apply mathematical and logical reasoning, quickly learn new skills, and manage detailed, multitask workloads under shifting deadlines. Regular interaction with executives, colleagues, clients, and external stakeholders is also expected. Employment is contingent upon the successful completion of a pre-employment background check and drug test. The drug test includes screening for marijuana, regardless of state or local laws permitting its use. A conditional offer of employment will be rescinded if a candidate fails either the background check or the drug test. This requirement is mandated by federal regulations applicable to our government contracting obligations. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Location: Skokie/Chicago IL, Region Employment Type: Full-Time, Hybrid Role Salary: Depends on Experience About Us: Clinical Nutrition Consulting Services, LLC (CNCS) provides expert nutritional support to LTC healthcare facilities, ensuring quality care, regulatory compliance, and optimal outcomes for residents. Our team of Licensed and Registered Dietitians (RDs) works collaboratively with facility staff to implement nutrition programs that are evidence-based and resident-centered. Position Summary Clinical Nutrition Consulting Services, LLC (CNCS) is seeking a highly motivated Registered Dietetic Technician (DTR) to support and enhance nutrition services in long-term care settings. This is an opportunity for a detail-driven DTR to work alongside Registered Dietitians, influence resident outcomes, and play a critical role in quality improvement and compliance. Why This Role Be a key contributor to Nutrition at Risk (NAR) processes and resident care planning Work in a fast-paced, collaborative clinical environment Strengthen your expertise in documentation, EMR systems, and regulatory compliance Grow within a consulting company that values precision, accountability, and results What You’ll Do Assist the Registered Dietitian in completing nutritional screenings, data collection, and documentation Accurately document in PointClickCare EMR, ensuring timely and compliant entries Participate in and support weekly Nutrition at Risk (NAR) meetings, including data tracking and follow-up Conduct nutrition-related audits and quality assurance reviews to ensure regulatory compliance Monitor residents identified at risk and communicate changes to the interdisciplinary team Support implementation of care plans and nutrition interventions under RD supervision Maintain organized, accurate, and timely records to support survey readiness Core Competencies for Success Exceptional Time Management: Ability to manage multiple residents, tasks, and deadlines efficiently Technical Proficiency: Strong computer skills, including typing, EMR navigation, and documentation (PointClickCare preferred) Attention to Detail: Accuracy in assessments, audits, and documentation is critical Collaboration: Works effectively with RDs and interdisciplinary teams Regulatory Awareness: Understanding of LTC requirements, documentation standards, and quality expectations Critical Thinking: Ability to identify risks and escalate concerns appropriately Qualifications Credentialed Registered Dietetic Technician (DTR) – required Experience in long-term care or healthcare setting preferred Familiarity with PointClickCare EMR or similar systems Strong organizational, communication, and documentation skills Ability to work independently while supporting a consulting team model What We Offer Work alongside experienced Registered Dietitians and fellow DTR professionals Exposure to multiple facilities and diverse clinical scenarios Competitive compensation and growth opportunities A company culture focused on quality, compliance, and clinical excellence CNCS is an equal opportunity employer. We encourage applications from qualified candidates of all backgrounds. #123

Job Description We are adding to our Underwriting Team and seeking Personal Auto Underwriters and Underwriting Assistants! Join the thrill of the insurance world at First Chicago Insurance Company! As a Personal Lines Auto Underwriter or Underwriting Assistant, you'll dive into the dynamic realm of risk assessment and customer service, where every decision you make impacts our customers' lives. Work closely with a vibrant team that thrives on innovation and excellence, all while enjoying our fun, high-performance culture. What is a day in the life being a Personal Lines Auto Insurance Underwriter or Underwriting Assistant? Working within the underwriting department, you can expect an engaging and fast-paced day-to-day routine. You'll start by reviewing applications and assessing risk profiles, ensuring each policy aligns with our customer-centric values. Collaboration is key, so be prepared to work closely with the underwriting team members, sharing insights and strategies to enhance our processes. You will also engage regularly with our policy holders, providing exceptional customer service by answering questions and clarifying policy details. You'll also help maintain accurate documentation and ensure compliance with regulatory standards. Embrace the excitement of problem-solving as you navigate unique situations and contribute your ideas to improve our operations! DUTIES & RESPONSIBILITIES: • Provide a high level of customer service by delivering timely responses to agents / policyholders on quotes, endorsements and renewals, • Develop a basic understanding of coverage's, exposures, rating plans and state requirements, • Enter new business policies, endorsements and renewals, • Order reports and assimilate information as required to support the underwriting process, • Assist the Underwriting Unit as required for new business, endorsement and renewal processes, • Work on special projects as directed, • Prepare system output for mailing, • Complete Financial Responsibility Filings, • Underwriters will assist in training of new underwriting staff in system and daily underwriting processes QUALIFICATIONS REQUIRED: • Underwriter candidates should have prior Auto Underwriting experience and Underwriting Assistant candidates should have prior customer service experience., • Excellent communication, interpersonal and organizational skills., • Ability to pass written examinations where required by state statutes to become a licensed Property and Casualty Agent., • Good typing/data entry skills (min. 30 wpm). Preferred: • College degree or related industry experience, • Property and Casualty Agency license, • Ability to use on-line underwriting system Warrior Insurance Network (WIN) provides a competitive benefits package to all full- time employees. Following are some of the perks Warrior Insurance Network (WIN) employees receive: • Competitive Salaries, • Commitment to your Training & Development, • Medical and Dental and Vision Reimbursement, • Short Term Disability/Long Term Disability, • Life Insurance, • Flexible Spending Account, • Telemedicine Benefit, • 401k with a generous company match, • Paid Time Off and Paid Holidays, • Tuition Reimbursement, • Wellness Program, • Fun company sponsored events, • And so much more! Estimated Compensation Range: $16/hr-$30/hr* *Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. Job Posted by ApplicantPro

Job Description We are adding to our Underwriting Team and seeking Personal Auto Underwriters and Underwriting Assistants! Join the thrill of the insurance world at First Chicago Insurance Company! As a Personal Lines Auto Underwriter or Underwriting Assistant, you'll dive into the dynamic realm of risk assessment and customer service, where every decision you make impacts our customers' lives. Work closely with a vibrant team that thrives on innovation and excellence, all while enjoying our fun, high-performance culture. What is a day in the life being a Personal Lines Auto Insurance Underwriter or Underwriting Assistant? Working within the underwriting department, you can expect an engaging and fast-paced day-to-day routine. You'll start by reviewing applications and assessing risk profiles, ensuring each policy aligns with our customer-centric values. Collaboration is key, so be prepared to work closely with the underwriting team members, sharing insights and strategies to enhance our processes. You will also engage regularly with our policy holders, providing exceptional customer service by answering questions and clarifying policy details. You'll also help maintain accurate documentation and ensure compliance with regulatory standards. Embrace the excitement of problem-solving as you navigate unique situations and contribute your ideas to improve our operations! DUTIES & RESPONSIBILITIES: • Provide a high level of customer service by delivering timely responses to agents / policyholders on quotes, endorsements and renewals, • Develop a basic understanding of coverage's, exposures, rating plans and state requirements, • Enter new business policies, endorsements and renewals, • Order reports and assimilate information as required to support the underwriting process, • Assist the Underwriting Unit as required for new business, endorsement and renewal processes, • Work on special projects as directed, • Prepare system output for mailing, • Complete Financial Responsibility Filings, • Underwriters will assist in training of new underwriting staff in system and daily underwriting processes QUALIFICATIONS REQUIRED: • Underwriter candidates should have prior Auto Underwriting experience and Underwriting Assistant candidates should have prior customer service experience., • Excellent communication, interpersonal and organizational skills., • Ability to pass written examinations where required by state statutes to become a licensed Property and Casualty Agent., • Good typing/data entry skills (min. 30 wpm). Preferred: • College degree or related industry experience, • Property and Casualty Agency license, • Ability to use on-line underwriting system First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive: • Competitive Salaries, • Commitment to your Training & Development, • Medical, Dental and Vision Reimbursement, • Short Term Disability/Long Term Disability, • Life Insurance, • Flexible Spending Account, • Telemedicine Benefit, • 401(k) with a generous company match, • Paid Time Off and Paid Holidays, • Tuition Reimbursement, • Wellness Program, • Fun company sponsored events, • And so much more! Estimated Compensation Range: $16/hr-$30/hr* *Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. Job Posted by ApplicantPro

Job DescriptionDescription: Position Title: Part Time Luxury Retail Sales Associate Location: Nordstrom Concession - Michigan Avene Employment Status: Part Time FLSA Status: Non-Exempt La Maison Longchamp Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, “la Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development. Longchamp USA is committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and respected. We believe that a diverse team drives innovation and enhances our ability to serve our clients and communities effectively. We encourage individuals from all backgrounds, including but not limited to race, ethnicity, gender, sexual orientation, disability, age, and veteran status, to apply. We are an equal-opportunity employer and welcome applications from all qualified candidates. Job Summary: A Sales Associate is responsible for maintaining customer service as per company standards, generating sales, merchandising, cash register operations (POS), loss prevention, merchandising, and adherence to all company policies and store standards. Essential Duties & Responsibilities: Handles all aspects of Sales and Customer Service: • Generates and maximizing sales by convincing clients to purchase the company’s products., • Maintains an awareness of all product knowledge and merchandise care information., • Stays updated on new items and customer service guidelines and store policies., • Develops and maintains client books., • Keeps records of sales., • Follows customer service guidelines (i.e. proper greeting etiquette, returns, exchanges, transfers and loss prevention)., • Greets, serves and advises clients with outstanding customer service and a friendly smile., • Gift wraps and bags items for customers., • Assists with mailings, answers phone and takes care of phone orders., • Assists in floor moves, merchandising, and displays., • Assists in processing and replenishing merchandise., • Participates in receiving and monitoring floor stock., • Stocks and re-stocks shelves, counters, and/or tables with merchandise., • Tags merchandise as needed (not only during sales period)., • Keeps the sales floor clean and orderly and practice the highest standards of general housekeeping. Adhere to all company policies, procedures and practices. • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers., • Works on special projects as necessary., • Any other duties as assigned by management. Requirements: Minimum Qualifications: • This job requires a minimum of a High School Diploma (or GED) and either have a degree in Retail, Fashion or related field or equivalent work experience and education., • Three plus years’ high-end retail, boutique or sales related work experience., • Understand inventory, customer’s sales experience and merchandising., • Perform all Cegid transactions proficiently, such as sales (cash, checks, credit or debit cards, Longchamp gift cards and merchandise return cards, travelers checks), returns, exchanges, item and customer look ups, CRM, run reports and open and close registers in accordance with Cegid Manual guidelines., • Proficient with the UPS System., • Properly prepare and send shipments., • Properly receive and check shipments., • Working knowledge in Microsoft Excel, Outlook, and Microsoft Word. Knowledge, Skills and Abilities: • Familiar with store operations., • Ability to speak and communicate effectively with associates and customers using strong interpersonal skills., • An organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times)., • Ability to process information/merchandise through computer system and POS register system., • Ability to read, count and write to accurately complete all documentation., • Read and understand work-related materials., • Ability to freely access all areas of the store including selling floor, stock area, and register area., • Ability to operate and use all equipment necessary to run the store., • Experience with researching and exploring new trends in the marketplace., • May travel between boutiques as necessary for business reasons., • Ability to work varied hours, days, evenings, weekends, or holidays as business dictates., • Key characteristics include an organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times)., • Ability to read, count and write to accurately complete all documentation., • Read and understand work-related materials., • Ability to freely access all areas of the store including selling floor, stock area, and register area., • An understanding of the French language would be a plus. Physical Demands & Working Conditions: • Climbing: Ascending or descending ladders, stairs, etc., • Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching: Extending hand(s) and arm(s) in any direction., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another., • Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward., • Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion., • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling., • Grasping: Applying pressure to an object with the fingers and palm., • Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. The physical requirements of this position: • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. The visual acuity requirements including color, depth perception, and field of vision: • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes. The conditions the worker will be subject to in this position: • The worker is subject to both environmental conditions: Activities occur inside and outside. Part Time Benefits: • Medical Insurance, • 401(k) with company match

Job DescriptionDescription: Hybrid. Only 1 day a month on site after training. Office located in near Wabash and Michigan Avenue. Overview: We are seeking for Full-Time and Part-Time Bilingual Call Center Representative for a healthcare service provider. The ideal candidate is fluent in English and Spanish. They must be able to read a Spanish and English script. The call center representative will assist customers and providers with general inquiries and specific account troubleshooting. The call center representative must possess excellent verbal communication skills and the ability to accurately document customer interactions. Pay: $18.20/hour if bi-lingual in English and Spanish Benefits: • Paid Leave, • Paid Sick Leave, • Good hours of operation – no late nights or overnight, • Weekends and holidays off What you will do: • Answer incoming calls from customers, general public, and providers, • Complete and/or process new applications for health care coverage via the telephone and interpret eligibility determinations made by the Marketplace, and enrollment into health plans., • Facilitate the fulfillment of caller requests for materials via mail, email, or download, • Track and document all inquiries using the applicable systems, • Transfer/refer consumers to appropriate entities according to the established guidelines, • Escalate calls or issues to the appropriate designated staff for resolution as needed, • Complete associated tasks according to the established guidelines, • Meet Quality Assurance (QA) and other key performance metrics, • Follow all policies, procedures, and protocol when engaging with caller, • Attend meetings and training as requested and maintain up-to-date knowledge of all programs and systems. Additional Information: • Equipment (computer, headset) provided by the company, • Must have own internet access RTR HR and Staffing Services is a well established Staffing Agency located in Chicago, Illinois. RTR has extensive experience placing temporary and permanent employees for the past 15 years, and helping our employees achieve their career objectives. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Requirements: What You Need: • Be fluent in English and Spanish, • Can read English and Spanish, • High School diploma or equivalent, • 1 year of experience in call center environment or 1 year of experience in customer service, • Highly proficient in the latest version of Microsoft Office 365, • Ability to work with multiple screens, • Typing requirement of a minimum of 25 wpm, • Comfortable being on camera during work shift, • Internet speed of at least 20MBPS for remote work, • Must be able to commute to the South Loop of Chicago when needed, • Excellent verbal and written communication skills, • A genuine desire to help others

Job DescriptionDescription: Fitness Factory makes purchasing home and commercial fitness equipment fast, easy, convenient, and affordable. Our products play an immense role in changing, influencing, and enhancing the lives of our customers. Our established company with a more than 35-year history of success is growing. We are seeking a Sales Support / Customer Service professional to work with our eCommerce sales team in our Forest Park, IL office. You may be the ideal candidate if: • You have a strong desire to help others, • You relish the opportunity to solve problems, • You are passionate about working as part of a team to achieve common goals, • You are determined to see tasks through to completion Responsibilities include but are not limited to: • Respond to and solve customer service issues through email, web chat, Amazon, eBay and phone, • Manage and process daily orders within our ERP system, ensuring seamless transfer from e-commerce platforms to the shipping warehouse, • Answer live support calls, • Manage backorders, • File traces and claims with shipping companies, • Call and email customers if additional information is required to fulfill their order, • Assist sales team with post-sales support General Qualifications: • Willing to adapt and learn, • Excited to work directly with end customers on the phone, • Strong desire to solve problems with the least touches possible, • Average to strong typing skills, • Ability to proficiently navigate Microsoft Office and multiple online marketplace platforms, • Ability to work on-site in office, 5 days per week, • Positive attitude Preferred Qualifications: • Prior customer service experience, • Fitness-minded lifestyle and passion a plus, • Experience with online marketplaces such as Amazon and eBay Benefits: • Compensation including both base hourly pay and bonus, • Employee discount, • On-site workout facilities Full-time Employee Benefits: • Competitive health insurance (medical, dental, vision), • 401(k), • Profit Sharing, • Paid Time Off (PTO) Requirements:

Job Description JOB SUMMARY The Customer Support Representative (CSR) is responsible for answering incoming calls from patients and assisting with appointment scheduling at Friend Health- HRDI. This role requires professionalism, attention to detail, and a strong commitment to delivering high-quality service to patients in a fast-paced healthcare setting. Schedule: This is a full-time, onsite position. Standard hours are Monday through Friday, 8:00 AM to 5:00 PM, with rotating Saturdays from 8:00 AM to 12:00 PM. Flexibility for occasional schedule adjustments based on call volume or coverage needs is required. JOB DUTIES • Answer incoming calls and schedule clinic appointments for new, return, and referred patients., • Enter and retrieve data quickly and accurately in automated scheduling systems., • Maintain detailed and accurate call logs and reports., • Demonstrate effective telephone techniques and excellent interpersonal skills., • Manage call durations and prioritize tasks independently., • Handle conflicts and sensitive situations with tact and professionalism., • Participate in team meetings and training sessions as needed., • Apply AIDET and LEAST models for superior customer service delivery., • Screen callers appropriately and escalate emergency situations as necessary., • Adjust work schedules as needed based on call volume. QUALIFICATIONS • High School Diploma or equivalent required; Associate’s degree or some college coursework preferred., • Completion of medical terminology class preferred., • Bilingual in Spanish preferred, • 1–3 years of customer support experience in a high-volume setting, ideally within healthcare., • Proficient in handling computer systems and typing at least 35 WPM., • Strong communication and interpersonal skills., • Effective problem-solving and time management. SMART GOALS • Maintain an average handle time under 5 minutes, • Maintain a minimum of 90 calls daily WORKING CONDITIONS AND PHYSICAL REQUIREMENTS • Normal work conditions with no routine exposure to blood or body fluids (OSHA Category III)., • Risk of exposure to TB due to extensive patient contact., • Regular use of computers, phones, and other electronic system COMPENSATION & BENEFITS Hourly Rate: $18.04 Comprehensive Benefits Package, including: • Medical, Dental, and Vision Coverage, • Paid Time Off (PTO) & Holidays, • 403b Retirement Plan, • Professional Development Opportunities, • Employee Assistance Program (EAP) Occupational Risk for Exposure to TB: There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary. Friend Health – HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health – HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer. Join Our Team At Friend Family Health Center, we’re more than a workplace — we’re a mission-driven community of care. We strive to deliver high-quality, compassionate services to every patient, every time. Join our dynamic team and help us make healthcare more accessible and responsive for everyone we serve.

Job Description GENERAL SUMMARY: The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned. PRINCIPLE DUTIES: Essential Job Duties (Other duties will be assigned as needed): Must be willing and able to do the following · Opens and closes the front desk and properly secures all files, keys, and equipment in the office area · Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office · Accepts and records, as directed, payments, reservations, appointments, cancellations and the like · Confirms scheduled transportation and event registration with residents · Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community · Overnight Concierge/Security: Delivers newspapers to the resident’s apartments & collects trash from IL apartments. · Must have a flexible schedule · QUALIFICATIONS: · High School graduate preferred · Ability to communicate efficiently in English using proper grammar in a pleasant manner · Typing and experience with Microsoft Office software · Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely PHYSICAL REQUIREMENTS/WORKING CONDITIONS: · Physical effort is minimal · Seventy-five percent (75%) of the workday is spent sitting, standing intermittently, and bending · Must be able to lift and carry up to twenty (20) pounds. Requires manual coordination to operate switchboard, computer, and other business equipment · Requires continuous mental and visual attention to diversified operations · Must be able to function efficiently despite distractions and interruptions · Communicates orally and/or in writing with residents, coworkers, families, and general public · Overnight Concierge/Security: Must be able to push and pull cart & trash bin Company DescriptionIndependent and Assisted Living CommunityIndependent and Assisted Living Community

At SanMar, the work you do makes a difference. What's the Short Version? A Customer Outreach Specialist specializes in outbound calling within an assigned territory. They connect with both existing and potential customers, effectively conveying the compelling SanMar story, sharing product information, updates, new offerings, and marketing programs to elevate customer success. What Will You Be Doing? • Proactively make outbound calls across various lead types to both existing and potential customers within your designated territory; foster meaningful conversations to determine unique requirements and challenges, qualify potential spending on wearables, while also offering practical and imaginative solutions to meet their needs., • Create and implement an effective sales approach to leverage opportunities and secure a greater share of the customers spend., • Proactively educate customers on the advantages of choosing SanMar as their preferred supplier, emphasizing our unwavering commitment to quality, inventory, product selection and customer satisfaction., • Collaborate with Territory Managers to share valuable insights about customers they may not have encountered before; assess and qualify customers for Account Executive assignment as necessary., • Enter data into Salesforce CRM with learned information about customers, creating new or enhanced opportunities for AE's and/or Territory Managers., • Serve as a product and industry expert, demonstrating profound understanding of SanMar's product offerings, marketing tools, and solutions to effectively communicate their value and relevance to customers; stay abreast of industry trends and competitors to provide informed advice and service to customers., • Keep customers well-informed about products, updates, new offerings, marketing programs, and opportunities to enhance their business., • Complete and meet deadlines for all lead lists, calling initiatives and other assigned projects, achieving the expected volume of proactive customer contacts., • Participate in and contribute to various industry trade shows, effectively analyzing potential growth opportunities while enhancing customer relationships, education and engagement., • Perform other duties as assigned., • Comply with all policies and standards. What Are We Looking For? • Associate's Degree in business, sales, or related field or equivalent experience Preferred, • 4-6 years experience in outbound calling or inside sales preferably within the B2B sector, • Excellent communication and interpersonal skills; face-to-face, via videoconference (MS Teams, Zoom, etc.) and over the phone., • Ability to quickly learn and articulate product features and benefits., • Self-motivated and able to work independently., • Strong organizational and time management skills., • Able to manage multiple assignments and systems simultaneously., • Technical Proficiency: Proficient knowledge of Microsoft Office (Outlook, Word, Excel, Powerpoint, etc.) with strong typing and accuracy skills. 1-3 Years experience using Salesforce, ODY., • Problem Solving: Proficiency in creatively resolving difficult or emotionally charged customer situations., • Team Player: Thrive in a team-oriented environment and contribute to a positive team dynamic., • Ability to travel 1-5 times per year (<5% of the time). What's Our Offer? Salary Range: You`ll earn between $25.00 - $34.65 (WA, NJ); $22.88 - $31.70 (MN, NV, TX, VA); $22.00 - $30.49 (AZ, ID, FL MT, OH) on an hourly basis, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 5% of base salary. Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits, • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle, • Life insurance, • Short/long-term disability coverage, • Paid maternity/paternity leave, • Pet insurance What Should You Expect? Remote: Our standard working hours are 8:00-5:00 PST. Periodic travel may be required. The employee is regularly required to sit for extended periods while working on a computer and participating in virtual and in-person meetings. Frequent use of hands for keyboarding and standard office equipment is required. Occasional standing, walking, and reaching may be needed to attend meetings or collaborate in an office setting. The role requires the ability to perform close visual work on a computer for extended periods. The employee may occasionally lift and/or move up to 10–15 pounds. Reasonable accommodations may be available to enable individuals with disabilities to perform essential job functions. Why Work at SanMar? Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special. Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you. SanMar is an Equal Opportunity Employer Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar. SanMar participates in E-Verify.

We are currently hiring Customer Support Representatives to join a fast-paced eCommerce support team during Peak season. This is a fully remote opportunity for candidates based in Mexico who are confident communicating in English and enjoy helping customers through phone, chat, email, and SMS support. We’re looking for customer-focused individuals who can stay organized, communicate professionally, and deliver a positive customer experience across multiple channels. What You’ll Be Doing • Answering customer inquiries via phone, chat, email, and SMS, • Assisting customers with purchase-related questions and order support, • Following up on pending inquiries and unresolved customer interactions, • Accurately documenting customer interactions and updates, • Providing friendly, professional, and solution-focused support, • Building positive customer relationships through clear communication Training & Project Timeline • Training Start Date: Monday, June 29, 2026, • One week of training followed by one week of supported on-the-job experience, • Paid training Compensation & Contract • $5.50 USD per hour, • Paid weekly in arrears, • Independent Contractor position Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: • Windows 11 PC (Mac not supported), • 16 GB RAM, • Dual monitors, • Webcam, • Fibre internet with a wired connection, • Backup power solution, • Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. Important Information • This is a fully remote opportunity, • Candidates must be fluent in English, • Applications and resumes must be submitted in English, • Only candidates based in Mexico will be considered for this position Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: • Resume Review, • Prescreen Questionnaire Review, • One-Way Video Interview Please note: • This is an English-speaking role that requires strong written and verbal English communication skills., • All resumes must be submitted in English to be considered for the position., • Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement., • Incomplete applications may automatically be removed from consideration. What We’re Looking For • Previous customer service experience, • Previous call center experience, • Strong English communication skills, both written and verbal, • Excellent grammar, spelling, and punctuation, • Comfortable multitasking across systems and tabs, • Basic computer proficiency, including typing, copy/paste, and navigation skills, • Minimum typing speed of 30+ WPM, • Positive attitude with strong problem-solving skills, • Reliable and professional work ethic

Job DescriptionDescription: Job description GENERAL SUMMARY: The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned. PRINCIPLE DUTIES: Essential Job Duties (Other duties will be assigned as needed): Must be willing and able to do the following · Opens and closes the front desk and properly secures all files, keys, and equipment in the office area · Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office · Accepts and records, as directed, payments, reservations, appointments, cancellations and the like · Confirms scheduled transportation and event registration with residents · Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community · Overnight Concierge/Security: Delivers newspapers to the resident’s apartments & collects trash from IL apartments. · Must have a flexible schedule · QUALIFICATIONS: · High School graduate preferred · Ability to communicate efficiently in English using proper grammar in a pleasant manner · Typing and experience with Microsoft Office software · Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely PHYSICAL REQUIREMENTS/WORKING CONDITIONS: · Physical effort is minimal · Seventy-five percent (75%) of the workday is spent sitting, standing intermittently, and bending · Must be able to lift and carry up to twenty (20) pounds. Requires manual coordination to operate switchboard, computer, and other business equipment · Requires continuous mental and visual attention to diversified operations · Must be able to function efficiently despite distractions and interruptions · Communicates orally and/or in writing with residents, coworkers, families, and general public · Overnight Concierge/Security: Must be able to push and pull cart & trash bin Company Description Independent and Assisted Living Community Requirements: · Must have a flexible schedule

Job Description IF YOU ARE LOOKING FOR A TERRIFIC CALL CENTER POSITION WITH A GREAT COMPANY, WE NEED TO TALK TO YOU. This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner. JOB REQUIREMENTS: *High School Diploma or GED. *1 year customer service experience in a health care or health insurance environment. *Experience in provider outreach, making decisions, and responding quickly to questions. *Data entry and/or typing experience. *Interpersonal, analytical, organizational and independent decision making skills. *Clear and concise verbal and written communication skills. *Medical records remote retrieval experience *Experience with Microsoft suite, EPIC, and Insurance Verification *Detail oriented PREFERRED JOB REQUIREMENTS: *1 years customer service experience. *6 months data entry experience in an Healthcare office environment. *Experience working with healthcare providers *Knowledge of medical terminology Company DescriptionSee our company profile at www.anchorstaffing.com Also on LinkedIn: https://www.linkedin.com/company/anchorstaffing-incSee our company profile at www.anchorstaffing.com\r\nAlso on LinkedIn: https://www.linkedin.com/company/anchorstaffing-inc