108 Best usa today Jobs in Dallas, Texas (May 2026) - page 2

HOSPITALITY SERVICES LEAD

12 days ago

Irving

Job Description Salary: $68,000/Yr-$70,000/Yr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The HOSPITALITY SERVICES LEAD is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manages and maintains all public areas, conference rooms, focus rooms, catering etc. The ambassador will be the point of contact for the workplace team regarding rooms setups and public areas and oversee a small team. Responsibilities Previously managed a team and served as a leader in the team. Provide high-level internal and external customer support Greet employees and visitors, welcome visitors with a smile while maintaining eye contact through the entire interaction. Meet, greet and escort all VIP guests Ensure the guest was delighted and satisfied during the arrival, throughout the stay and during a fond farewell. Ensure daily optimal workspace occupancy and assist in making day of space reservations using an online tool Assist with guest services and support, including directing guests to the appropriate resource, wayfinding, checking guest coats and luggage, etc Handle daily signage requirements for guest wayfinding Maintain building visitor list by managing the access badge process for employees and visitors. Follow all security procedures and ensure visitors have visitor badges and name tags Provide primary support to the reception desk and coverage when needed. Subject matter expert on property management tools and room booking tools with administrator responsibilities Organize, restock and inventory supplies as needed for the office, pantry and conference rooms. Maintain and report all maintenance related issues Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen. Conduct quality assurance checks Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest Carry out instructions for security, fire, health and safety guidelines Provide first-line support for basic office technology Interface with vendors (catering, AV, etc.) to provide seamless customer support Communicate effectively with all departments, displaying accuracy and attention to detail both in verbal and written communications. Maintain a strong awareness of business activity and communicate all updates with team members Assists with unit opening and /or closing procedures as needed. Cross training in other departments, including but not limited to facilities, conference setup, and catering to support as back up Observe floor operations, user behaviors and suggest strategic changes to continue enhancing the experience on the floor. Guide and coach all ambassadors to deliver memorable guest experience. Other job duties and responsibilities may be added or removed as business demand dictates or as assigned by client. Long Description Licenses and Special Requirements – Food safety certification Physical Demands and Work Environment Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach. Constantly communicates and receives verbal communication with other employees in fast-paced environment. Physical presence at the job site is essential to perform job duties. Skill and Knowledge Requirements Include Coordinate schedules to ensure the desk is appropriately staffed Oversee a small team of receptionists A genuine sense of hospitality, with a commitment to delivering the Rapport business standards. High School Diploma or GED required. Computer proficiency with the ability to utilize MS Word, Outlook, and Excel. Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve. Excellent interpersonal, administrative, telephone and other communications skills. Excellent listening and oral communication skills. Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details. Discreet, ethical and committed to maintaining a high degree of confidentiality. A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1516738 Rapport a specialized division of FLIK Hospitality Group

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