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  • Gaming City USA
    Arcade Supervisor
    Arcade Supervisor
    2 days ago
    $18 hourly
    Part-time
    Astoria, Queens

    Job Title: Arcade Supervisor Employment Type: Part-Time About the Company: Gaming City USA is a rapidly growing powerhouse in the family entertainment industry, providing guests with high-quality gaming and recreational experiences. Our team is committed to maintaining a safe, clean, and engaging environment for individuals and families alike. We are seeking a dedicated Arcade Supervisor to oversee daily operations and ensure the highest level of service and operational excellence. Position Summary: The Arcade Supervisor is responsible for the supervision of arcade staff, oversight of daily arcade functions, and ensuring a superior guest experience. This role requires strong leadership abilities, effective problem-solving skills, and a consistent focus on operational efficiency. The hours for this position are a consistent 4 day work week from 4pm-11:30pm Saturday-Tuesday with a possible change for holidays, parties or events. Key Responsibilities: • Supervise and direct arcade staff to ensure adherence to company policies and service standards., • Coordinate with other supervisors and the store manager., • Monitor arcade operations to maintain a safe, clean, and organized environment., • Oversee the functionality of arcade games and equipment, coordinating with maintenance as necessary., • Provide training, guidance, and performance feedback to team members., • Manage guest relations, addressing concerns in a professional and timely manner., • Perform cash handling duties, including reconciliation of registers and reporting. Qualifications: • Minimum of 2-3 years of supervisory or leadership experience (hospitality, entertainment, or retail preferred)., • Strong interpersonal and communication skills with a proven ability to manage teams effectively., • Demonstrated customer service skills with the ability to resolve conflicts and ensure guest satisfaction., • Technical aptitude for troubleshooting arcade equipment and operating pos systems preferred., • Cash handling experience., • Ability to work flexible hours, including evenings, weekends, and holidays. Open Availability REQUIRED., • High school diploma or equivalent required; additional education or training in management is a plus., • Punctual and on time Compensation & Benefits: • 18.00 Hourly rate with pay weekly., • Employee discounts and incentives., • Supportive and Fun work environment. Application Process: Interested candidates are invited to submit a resume and cover letter via the jobs today platform as a PDF

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