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Job Description Program Summary: Home & Community Based Support Services consists of three programs with the goal of keeping children in the home with their family by providing counseling, psychoeducation, skill building, support and linkage. Position Summary: Are you passionate about supporting children and their families? We are looking for a dedicated Community Service Worker to help children develop essential life skills and empower families to create lasting change. In this role, you will make an impact by guiding children and caregivers to achieve success in their home and community environments. Why work in a home and community-based position? · A New Adventure Every Day: No more mundane desk work! Every day is different, as you'll be on the move, visiting new places, and interacting with diverse individuals. The variety of each day keeps things exciting! · No Desk, No Problem: Say goodbye to being tied to a desk. If you're someone who thrives on autonomy, a home-based role is perfect for you. Whether you're in your car, out in the field, or at a client’s location, you won't be stuck in one place. Key Responsibilities: · Work directly with children and/or the caregiver to assist with tasks like communication, socialization, and motor development. You’ll provide hands-on support in daily life skills, fostering growth in a safe and encouraging environment. · Implement activities to help children enhance their fundamental skills in areas like problem-solving, interpersonal behavior, sensory integration, and more. You'll model positive behavior, provide behavior modification training, and create individualized service plans to improve functioning both at home and in the community. · Guide children in learning skills necessary for independent living, including vocational training, money management, and decision-making. Encourage children to engage in work or volunteer opportunities to build pre-vocational skills and self-confidence. · Develop and execute crisis prevention plans to help children avoid emotional or behavioral meltdowns. Monitor the child’s behavior and intervene when necessary to prevent crises that could lead to institutional care. You’ll also assist in the management of stress, anxiety, and frustration to keep the child’s environment stable. · Conduct scheduled visits to monitor the child's progress and the family’s success in implementing strategies. Be proactive in identifying potential challenges, providing consistent feedback, and adjusting approaches as needed. · Participate in activities and community services that promote the child’s development. Conduct psycho-educational sessions for both children and caregivers, focusing on topics like emotional regulation, stress management, and behavior modification. Support for Families & Caregivers: · Work closely with families to help them understand how to best support the child’s development and behavioral goals. You’ll assist in developing family strategies to promote positive behaviors and ensure successful integration into daily activities. · Provide temporary, short-term care for children to give caregivers a break, that is planned. This includes providing supervision and engaging the child in age-appropriate recreational and educational activities. · You may provide transportation for children to and from services, as well as advocate for their needs within the educational system, healthcare settings, or community organizations. Help ensure that their needs are met and that they receive the support necessary to succeed. What You’ll Need: · Education: High school diploma or equivalent required. A Bachelor's degree in social work, psychology, or a related field is preferred. · Experience: Prior experience in social work, human services, or working with children and families is highly desirable. · Transportation: Must have reliable transportation to travel throughout the Western New York area and a valid New York State driver’s license. · Flexibility: Ability to work independently with minimal supervision, and flexibility to meet the needs of children and families, including evening and weekend hours. · Communication Skills: Excellent oral and written communication skills and the ability to use technology effectively for documentation and communication. Hours: Hours vary based on the needs of the families you serve. Must have the flexibility to work evenings and weekends. Competitive hourly pay rate of $18 to $19 depending on degree and experience. CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Program Summary A program of Child and Family Services, the Community Mediation Center (CMC) helps individuals and organizations throughout WNY have difficult conversations through mediation, conflict coaching, and restorative practices initiatives that support peaceful and meaningful solutions. CMC is part of a statewide network of Community Dispute Resolution Centers that provides free and low‑cost dispute resolution programs, helping parties develop their own solutions to matters that might otherwise bring them to court or have already entered litigation. Services are delivered by a team of professional staff and trained volunteer community mediators. Position Summary The Community Mediation Center is seeking a dynamic, community‑facing professional to support and expand community‑based mediation, conflict coaching, and restorative practice work. This role emphasizes preventative, relationship‑centered, restorative approaches to community building and conflict resolution and is distinct from court‑based mediation. The ideal candidate brings experience in conflict resolution and restorative practices, enjoys working across systems—youth, families, schools, organizations, and community groups—and is energized by adapting their skills to meet evolving community needs. A strong commitment to outreach, partnership development, and community engagement is essential, as this position plays a key role in strengthening CMC’s presence and relationships throughout Western New York. This position currently offers a hybrid work environment with a combination of in‑office and work‑from‑home scheduling. Candidates may be required to work outside typical business hours to meet community needs. This position can be located at either the TriMain location in Buffalo or at our Jamestown location. Key Responsibilities Direct Service & Facilitation • Facilitate community‑based mediations, restorative circles, and conflict resolution processes., • Provide conflict coaching to individuals, families, parents, and youth, including parent–teen conflict., • Facilitate meetings or dialogues within organizations experiencing internal conflict., • Support and expand restorative practices within community settings., • Deliver skills‑based presentations, workshops, and seminars related to conflict resolution and communication., • Build and maintain strong relationships with community stakeholders, including schools, youth‑serving organizations, neighborhood groups, nonprofits, and local government partners., • Conduct proactive outreach to raise awareness of CMC services and identify emerging community needs., • Represent CMC at community events, meetings, coalitions, and networking opportunities to strengthen partnerships and increase program visibility., • Collaborate with partners to co‑design or support community‑based restorative initiatives., • Engage in promotion and innovation, including the use of technology and social media to reach diverse audiences., • Contribute to program development and emerging community‑based initiatives., • Collaborate closely with the Community Mediation Center team and remain flexible as community needs evolve., • Participate in cross‑agency and cross‑sector collaborations to support restorative, preventative approaches to conflict., • Collects, organizes, and updates case management data in the program database; ensures data integrity and timely entry., • Bachelor’s degree required., • Master’s degree preferred., • Mediation, conflict coaching, and/or restorative practices training and experience are highly preferred., • Background in family systems, social work, education, or community‑based practice preferred., • Experience in front‑facing roles including public speaking., • Experience and interest in delivering trainings and presentations., • Strong interpersonal and communication skills., • Team‑oriented and flexible, with the ability to adapt to varied community requests., • Experience with technology and interest in using digital tools and social media for outreach and engagement. C+FS offers full-time employees the benefits below to support our employees and their families and help to create a healthy work environment • Paid Time Off (PTO), paid holidays and bereavement time, • Employer Paid Life Insurance, • Medical insurance options, • Dental insurance options, • Vision insurance options, • Wellness Program and Incentives, • Health Savings Account (HSA), • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description • Support our Account Executive’s (NYSOH and Medicare) clientele with scheduling appointments, data entry into multiple systems and CRM’s, answering first-level Medicare questions. This position requires heavy phone and email usage., • Support and maintain compliance with all applicable CMS/Medicare regulations and guidelines., • Assist with preparation of detailed plan comparisons, mailings and coordination of client presentations for Account Executives and Medicare Consultants., • Follow up on requests for information and attend Medicare seminars as applicable., • Customer service or account management experience for 3 years or more, • Life Accident & Health License; or willingness to pursue in first 180 days, • Computers skills are a must, including Word, Excel, Outlook & PowerPoint, • Ability to work well independently and on a team, • A problem solver, who has incredible attention to detail and organizational skills, • Open to continuing education, college degree preferred, • Proactive, positive attitude, even in a fast-paced environment, • A passion to make customers and coworkers feel important and valued, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family-owned insurance broker (70+ years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Outstanding Benefits (Medical, Dental, Vision), • Additional voluntary benefits including critical illness, accident insurance, hospital indemnity, supplemental life insurance, legal and identity protection and pet wellness, • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities!, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)

Job DescriptionJob Summary We're looking for a proactive Property Manager to oversee a 300+ unit portfolio spanning North Tonawanda, Tonawanda, Buffalo, and Hamburg. Based out of Roosevelt on Main Apartments, you'll drive performance across nine properties. We're looking for an entrepreneurial leader who cares about our residents and the communities we serve. The salary range for this position starts at $75,000. Birgo's Values • Teamwork: We are collaborative, approachable, and engaged, • Humility: We are selfless, gracious, and continuously improving, • Rhinocerality: We are proactive, dynamic, and courageous, • Integrity: We are trustworthy, principled, and sincere, • Vision: We are forward-thinking, empathetic, and adaptable, • Excellence: We are goal-oriented, dependable, and accountableCore Responsibilities, • Maximize operational performance of properties by achieving occupancy and NOI goals, • Provide excellent customer service through prompt, professional, and authentically caring responses, • Lead, manage, and train the team to accomplish the goals of the property group, • Spearhead leasing efforts in partnership with the leasing agent, • Collaborate with the in-house asset management and accounting teams for budgets, variance reports, and payables, • Manage collections and delinquencies, including eviction court, • Oversee the completion of maintenance tasks and enhance the property's curb appeal, • Maintain clean and safe properties by resolving tenant complaints, conducting weekly onsite inspections, and enforcing rules of occupancy, • Coordinate services with external vendors, • Manage turnovers and capital projects, • Coordinate the onboarding or offboarding of properties in your property group, • 2+ years experience as a property manager, • Experience with AppFolio or other property management software, • In-depth understanding of Buffalo's multi-family industry (preferred), • Technology savvy, • Excellent interpersonal skills, • Strong skills in written, verbal, and persuasive communication, • Excited to manage multiple properties and projects simultaneously, • Careful with rules and comfortable working within established processes, • Reliable personal transportation and valid driver's license for property visits during business hours and as needed after-hours, • Able to ascend/descend stairs and traverse uneven terrain, • Able to transport up to 25 lbs, • Able to use a computer for a full workdayBenefits, • Medical, dental, vision, life, and pet insurance with company contribution, • Flexible paid time off and paid holidays, • 401(k) retirement plan with employer match, • Company profit-sharing program, • Team outings and volunteer events, • Professional development reimbursement program, • Healthy lifestyle reimbursement program Note: Because this position manages rental properties on behalf of Birgo, team members may not concurrently engage in outside real estate sales, leasing, or property management activity.

Be part of an amazing story \n Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. \n Job Overview \n Our Asset Protection team uses advanced technology and analytics tools to reduce shortages and protect our company’s bottom line. The Visual Security Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service. The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store as a visual deterrent to theft. \n Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. \n What We Can Offer You \n Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \n Some additional benefits we offer include: \n\n • Merchandise discounts\n, • Performance-based incentives\n, • Annual merit review\n, • Greet customers when they enter the store or a department within a store\n, • Use two-way communication devices to maintain contact with Asset Protection Detectives and Management\n, • Remain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity\n, • Maintain strict compliance with company policies regarding apprehensions, searches and evidence preservation\n, • Handle proprietary, sensitive, and confidential information\n, • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality\n, • A resourceful self-starter who can adapt quickly to changing priorities\n, • Ability to communicate and share information with diverse groups of customers and peers\n, • Enjoy working as part of a team, as well as independently\n, • Must be able to:\n \n, • Understand and communicate effectively with customers, co-workers, and supervisors\n, • Read and understand employment policies and safety rules/procedures in English\n \n, • Walking and standing for majority of your shift\n, • Hearing, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus\n, • Occasional stooping, kneeling, crouching, and reaching above eye level\n \n \n This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. \n \n \n STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Job Description These are the fundamental components of the job: • Managing Financial Lines of Business for Commercial Insurance accounts including renewals, providing summaries, ordering and issuing binders, certificates, policies, proposals and other insurance documents within designated timelines, • Specialize in Financial Insurance Coverages – Directors & Officers Liability, Cyber Liability, Employment Practices Liability, Professional Liability, Employment Practices Liability, Crime, Pollution, Fiduciary Liability, etc., • Conduct consultative conversations with a Commercial client base; establish & maintain carrier relationships, including regular meetings and presentations to new and existing clients, • Insurance experience in account management for 3 years or more, • Coverage Experience in Financial Lines of Commercial Lines Business – Cyber Liability, Directors & Officers Liability, Professional Liability, Employment Practices Liability, Crime, Pollution, Fiduciary Liability, • Property/Casualty License; designations preferred, • Relevant knowledge of insurance products, documents and usages, • Computers skills are a must! Word, Excel and Outlook. Applied/EPIC experience is preferred, • Ability to work well independently and on a team, • Incredible attention to detail and organizational skills, • Open to continuing education, college degree or equivalent industry designations, • Positive attitude, even in a fast paced environment, • A passion to make customers and coworkers feel important and valued, • Capability to work quickly and efficiently, • Methodical, yet swift decision-making skills, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (nearly 70 years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities), • Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $51,498.15 to $85,380.25.

Job Description Job Title: Systems Engineer Job Category: Exempt Location: Hybrid (Larkin) Department: Enterprise Technologies Company URL: About the Role We are seeking a skilled Systems Engineer to design, implement, and support our enterprise IT infrastructure. This role is responsible for the administration and optimization of Microsoft 365, Microsoft Azure, VMware virtualized environments, Microsoft SQL and Cisco-based network infrastructure. Responsibilities • Microsoft 365, • Administer and support Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams, Entra), • Manage MFA, conditional access, licensing, and security policies, • Troubleshoot collaboration, Enterprise Applications and authentication issues, • Azure Cloud Services, • Deploy and manage Azure resources including VMs, networking, container apps and storage containers, • Support hybrid environments and cloud migrations, • Virtualization & Servers, • Manage Microsoft Active Directory deployment and group policies, • Administer VMware and Azure hosted VMs, • Perform patching, monitoring, and lifecycle management, • Microsoft SQL, • Administer and support SQL databases that underpin enterprise applications, • Working knowledge of SQL database technology, • Networking, • Configure and support networking technologies (switches, routers, wireless, and firewalls), • Manage VLANs, VPNs, routing, and switching Skills and Expertise • Bachelor’s degree or equivalent experience, • 7+ years experience in systems engineering, including cloud infrastructure, • Strong knowledge with cloud technologies (Azure, GCP), networking, virtualization, • Experience with M365 administration, • SQL Databases, including high availability groups and clustering, • Azure, Microsoft 365, Cisco certifications is a plus, • Microsoft Entra and Active Directory technologies, • Knowledge of unified communications and Cisco Cloud Calling The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required. About Solidifi Solidifi is a leading network management services provider for the residential lending industry. Our platform combines proprietary technology and network management capabilities with tens of thousands of independent qualified field professionals to create an efficient marketplace for the provision of mortgage lending services. We are a leading independent provider of residential real estate appraisals and title, and settlement services. Our clients include top 100 mortgage lenders in the U.S. and some of the largest banks and insurance companies in North America. Solidifi is a wholly owned subsidiary of Real Matters (TSX: REAL). Visit for more information and stay connected with our latest news on LinkedIn. Benefits We provide a comprehensive benefits package that includes health, dental, and vision insurance, life insurance (basic and voluntary), short- and long-term disability coverage, FSA plan, 401(k) with company match, Wellness webinars, employee assistance programs, paid time off, volunteer time off, and paid holidays. Equal Opportunity Employer Solidifi is an Equal Opportunity Employer; applicants are considered for all roles without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Please advise us at any point during the recruitment and selection process if you require accommodation. Solidifi is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.

Job Description Job Summary At Birgo Realty, we're dedicated to improving lives through real estate. Our operations team manages multifamily properties, provides quality living spaces, and fosters stronger communities. By submitting your resume, you'll express interest in future property management and leasing positions. We always seek talented individuals who are passionate about our mission and eager to contribute to our growth. 1. Submit your resume and complete the application process to join our talent community., 2. Stay connected with us on LinkedIn for updates on upcoming openings, events, and company news. Birgo's Values * Teamwork: We leverage one another's strengths to achieve more together. * Humility: We admit our faults and strive to continuously improve. * Rhinocerality: We charge hard after our highest priorities. * Integrity: We do the right thing, even when it is costly. * Vision: We innovate and adapt to improve lives. * Excellence: We are dependable and accountable to produce quality results. Core Responsibilities * Property Performance * Leasing * Resident Satisfaction * Budgeting * Leadership, Management, and Accountability * Team and Resident Safety * Property Maintenance Successful Candidate Profile * Property Manager (Senior, Area, or Regional): Multi-site management experience, strong understanding of conventional/market-rate multifamily markets, and demonstrated people management skills. Familiarity with AppFolio is a plus! Experience with Section 8 and subsidy programs could be helpful in certain areas. * Assistant Property Managers: Leasing or property management administration experience. * Leasing Agents: Strong customer service or sales background. General Requirements * Technology at Birgo: We fully embrace technology! Comfort with tech is essential. * Interpersonal and Communication Skills: Excellent written, verbal, and persuasive communication skills. * Location: Ability to work onsite at properties every workday, including select weekends and evening leasing hours. We serve communities across Western PA, West Virginia, Western New York, and Ohio. * Work Requirements: Must have an active driver's license, an insured vehicle, and be able to navigate stairs and uneven terrain, transport up to 25 lbs, and work on a computer for a full day. Benefits * Medical, dental, vision, life, and pet insurance with company contribution * Paid time off, paid holidays, sick time, and mental health days * 401(k) with employer match * Company profit-sharing program * Team outings and volunteer events * Professional development reimbursement program * Healthy lifestyle reimbursement program * Discounted rates at Birgo properties * Mileage reimbursement

Job Description These are the fundamental components of the job: • Support all technical services at Lawley for over 650+ end users including infrastructure, business applications, devices, email, and the zoom-based telephone system, • Design and deploy company LANs, WANs, wireless networks, servers, virtualization platforms, storage, routers, firewalls, switches, UPSs, and other related hardware, • Translate complex requirements into functional architecture, which are a combination of storage, compute, and network resources, with the goal of creating high performance, fault tolerant, and robust systems to accomplish business goals, • Responsible for the security of systems, network devices (switches, routers, firewalls) and servers (Windows/Linux) including applying patches, upgrades, and periodic maintenance as required, • Respond to and resolve network connectivity issues (LAN/WAN/Wi-Fi) and server hardware/software failures., • Troubleshoot firewall rules, VPN connectivity, and remote access problems., • Lead network and server upgrade projects (hardware refresh, OS migrations)., • Design and implement new network segments, VLANs, and security zones., • Deploy and configure virtualization environments (VMware/Hyper-V)., • Review and research new technologies, applications, software, and hardware platforms and stay abreast of modern system design principles to facilitate leading edge system implementation, • Integrate servers, including database, email, print, and backup servers and their associated software into the enterprise systems and manage them daily, • 5+ years of experience in network administration (with strong server management background), software systems, and core infrastructure design and implementation, MSP experience preferred, • Bachelor’s degree in Computer Science, Information Systems, or Computer Engineering, • Proven experience in supporting, maintaining, and monitoring of key infrastructure components and services, • Experience with core software applications, such as Microsoft Office, zoom phone, and QlikView, • Ability to work well independently and on a team, • Incredible attention to detail and organizational skills, • Ability to learn quickly, expand tasks to create meaning, and develop knowledge through experience, • Positive attitude, even in a fast-paced environment, • A passion to make customers and coworkers feel important and valued, • Capability to work quickly and efficiently, • Dependability and ability to exercise confidentiality, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (70+ years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities), • Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $84,613.20 to $141,022.00.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Critical Time Intervention (CTI) Peer Specialist is responsible for providing support, mentorship, and guidance to individuals during the critical transition period as they move from institutional care (e.g., hospitals, shelters, correction facilities) to community-based settings. Peer Specialists are individuals who have personally navigated similar challenges, such as mental health issues, substance use disorders, homelessness, or incarceration. The Peer Specialist uses their lived experience to build trust and provide emotional support, helping clients navigate challenges, access resources, and maintain stability as they reintegrate into the community. Their personal experiences enable them to offer authentic support, guidance, and hope to clients, helping them engage with services and stay connected during critical transitions. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • At capacity, will maintain an active weighted caseload of 15 adults experiencing periods of critical transitions., • Will function as a member of a larger multidisciplinary team providing education, support and resources to both team members and client’s receptive to services., • Use lived experience to provide empathy, understanding, and nonjudgmental support to clients during their transition., • Offer encouragement, practical advice, and hope to help clients believe in their ability to achieve long-term success and recovery., • Utilize personal experience, coping strategies, and resources that were helpful during your own recovery or transition for specific purpose of helping a client move forward in their treatment., • Foster a positive, supportive relationship with clients, encouraging self-advocacy and empowerment., • Help clients identify and access community-based resources, such as housing, healthcare, mental health services, employment opportunities, and social services., • Assist clients in navigating complex service systems, including making appointments, filling out applications, and connecting with support networks., • Advocate for clients in accessing the services they need, ensuring they are not overwhelmed by barriers or institutional systems., • Build rapport with clients to help them feel safe, supported, and motivated to engage in services during their critical transition period., • Provide ongoing support through regular check-ins, visits, or phone calls, helping clients remain engaged in the process of reintegration., • Encourage clients to attend appointments and participate in community activities that support their recovery and reintegration goals., • Offer support during crises by using lived experience to help clients de-escalate, manage stress, and develop coping strategies., • Provide emotional support during moments of fear, anxiety, or uncertainty, helping clients develop the resilience needed to navigate challenges., • Collaborate with the CTI team to provide appropriate interventions when clients face immediate crises related to mental health, housing, or substance use., • Educate clients about their rights, available services, and the importance of self-care, mental health, and overall wellness., • Use personal experiences to help clients understand the importance of recovery, positive social connections, and self-determination., • Empower clients to take an active role in their care plans, treatment decisions, and community integration., • Work closely with case managers, counselors, social workers, and other team members to ensure that clients receive comprehensive, coordinated care., • Attend CTI team meetings to share insights, progress, and challenges related to clients’ engagement and well-being., • Provide feedback to the team about clients’ needs and potential adjustments to care plans based on personal experience., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems including electronic documentation and reporting systems., • Provide education to other members of the Care Coordination Division and other JFS departments on Critical Time Intervention services., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. QUALIFICATIONS Education and Experience: • Bachelor’s degree in human service field (psychology, social work, human services etc.). Master’s degree in the field also considered, • Lived experience in overcoming challenges such as mental health issues, substance use disorders, homelessness, or incarceration., • At least 1-2 years of experience in peer support or a related field (volunteer experience may also be considered)., • Peer support training certification preferred. Willingness to be certified as a New York State Peer Specialist and become fully certified within the first year of hire., • Experience working with individuals in transition (e.g., moving from institutions to community living) is highly desirable., • Experience with the CTI model or similar time-limited interventions is a plus. Knowledge, Skills & Abilities: • Strong communication and interpersonal skills, with the ability to build trust and rapport based on shared experience., • Ability to offer emotional support while maintaining professional boundaries., • Knowledge of local community resources and services, including healthcare, housing, employment, and social services, • Strong active listening and motivational interviewing skills to engage clients in their recovery and reintegration process, • Ability to work collaboratively in a team-based environment and navigate complex service systems, • Ability to work effectively within a multidisciplinary team, sharing insights and collaborating with other team members, • Ability to effectively work within an inclusive and culturally and linguistically diverse environment, • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems, • Bilingual skills desirable. English speaking and writing fluency required. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $28 to $31 per hour, commensurate with experience and qualification., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO), • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Early close on Fridays.

Job Description This position supports the NYSOH advisor, through service and strategic initiatives that help grow and maintain this segment of our Medicare division. These are the fundamental components of the job: • Provide support to the NYSOH Marketplace Consultant and their clientele (book of business) which may include but not limited to, assistance with client inquiries, and communications, email management, enrollments, plan changes and scheduling, all while maintaining a high touch level of customer service. This position may involve heavy phone usage and interactions., • Execute Marketplace comparisons by conducting necessary client meetings, gathering preliminary information, enrollments and completing required follow-up. Maintain and monitor all renewal tasks within the dashboard and hold accountability for meeting document submission timelines, • Demonstrate flexibility in assisting with Medicare business as needed, with heightened support during the Annual Enrollment Period (AEP), • Client facing experience, and/or account management for 3 years or more, • Life Accident & Health License, and AHIP certification or ability to obtain in the first 90 days, • Relevant knowledge of health insurance products including Medicare & Individual Health Plans, • Demonstrate initiative by actively seeking knowledge of Medicare programs, regulations and industry changes, showing strong intellectual curiosity and a commitment to continuous learning, • Computer skills are a must, including Word, Excel, Outlook & PowerPoint. Will work with various CRM software platforms, • Demonstrated relationship building skills and passion to make customers/coworkers feel important and valued, • Open to continuing education, college degree preferred, • Positive attitude, even in a fast-paced environment, • We are not a call center environment!, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family-owned insurance broker (70+ years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities), • Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $56,750 to $101,279.75.

Job Description Overview For Those Who Like Being the Best, Join the Best in Pests. As an Orkin Home Services Inspector, you get the advantage of a highly persuasive pitch: top-notch protection from the industry leader with more than 120 years of experience. You’ll also have the satisfaction of helping homeowners protect their most valuable asset. It’s a role that combines your competitive drive and your desire to be part of a team. You’ll have the opportunity to maximize your financial potential with high-performance sales skills and contribute to the overall success of the business. And you can earn your way to an annual rewards trip honoring top performers. You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back. With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Home Services Inspector, you’ll be responsible for understanding Orkin’s termite protection services and how to make strategic recommendations to customers. By performing 360 inspections from attics to crawlspaces and everything in between, you’ll be able to solve problems and build trusted relationships ensuring homes and families are protected. Adept at listening to needs and clearly explaining practical solutions, you can win over customers with confidence and care. • Our sales pros earn top wages, recognition, and opportunities for annual awards trips!, • Serve as a problem solver for customers by utilizing the in-depth training provided to decide on the best overall pest solution for each customer's needs., • Achieve goals through prospecting new business and assigned leads—we have a robust advertising budget to provide you with leads., • Schedule sales appointments and meet with potential customers in their homes to explain Orkin’s products and services., • Inspect the interior and exterior of the customer’s home—don’t worry, we teach you how!, • Make recommendations to customers based on inspection and issues identified by addressing any questions, explaining the process and setting expectations., • Stay organized and prepare sales agreements using a company provided iPad – we will provide training on this too. What type of benefits will you receive? • Competitive earnings and a company vehicle with gas card, • Compensation is from $65,000 USD to $100,000 USD per year (base + commissions), • Company provided iPhone and iPad with sales software, • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance, • 401(k) plan with company match, employee stock purchase plan, • Paid vacation, holidays, and sick leave, • Employee discounts, tuition reimbursement, dependent scholarship awards, • Industry leading, quality, comprehensive training program Why should you choose Orkin? • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers, • The Pest Management Industry is growing – and is a recession resistant line of business, • You have a service-oriented mindset that leads you to build loyalty and trust with customers, • You hold yourself responsible for commitments, • You value being part of a team, • You want to join a company that supports the community, • Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? • No Experience Required – we’ll train you!, • High School Diploma or equivalent required, • Ability to obtain the appropriate pesticide license/certification if required (company paid), • Ability to work in the field independently and interact with our great customers, • We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws. What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: • Safely use a ladder within the manufacturer's weight capacity, • Lift and carry up to 50 lbs., • Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl, • Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator, • Willing to work in different types of weather conditions Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

Job Description This key role is the primary point of contact for client inquiries and supports the Medicare advisors, through service and strategic initiatives that help grow and maintain this segment of our Medicare division. These are the fundamental components of the job: • Deliver responsive, solutions-oriented support to client inquiries via phone or email, maintaining a high level of customer service excellence, • Develop, facilitate and deliver presentations for both internal and external audiences, • Schedule appointments for clients and advisors; facilitate presentations for employers and clients, • Collaborate with Medicare Advisors and team to quickly assess complex issues and deliver solution-oriented guidance, • Respond to client-driven inquiries regarding plan benefits, coverage, changes, and ensure timely communication with Advisors, • Client facing experience in customer service or account management for 3 years or more, • Life Accident & Health License and AHIP certification, or ability to obtain in the first 90 days, • Relevant knowledge of health insurance products including Medicare & Individual Health Plans, • Demonstrate initiative by actively seeking knowledge of Medicare programs, regulations and industry changes, showing strong intellectual curiosity and a commitment to continuous learning, • Computer skills are a must, including Word, Excel, Outlook & PowerPoint. Will work with various CRM software platforms, • Demonstrated relationship building skills and passion to make customers/coworkers feel important and valued, • Ability to work well independently and on a team, • Incredible attention to detail and organizational skills, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (70+ years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities), • Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $56,750 to $101,279.75.

Job Description These are the fundamental components of the job: • Manage and retain a book of small (2-25 lives) accounts without producer involvement, • Primary contact between client and carrier, • Prepare digital meeting materials, • Track outstanding items and ensure follow-through from appropriate parties, • Facilitate carrier paperwork for new business, renewing business, and ad hoc requests, • Assist in coordinating and managing virtual client presentations, • Maintain complete and accurate documentation in CRM (Salesforce), • Proactively manage the renewal timeline for clients, • Facilitate implementation of new clients, • 3 years’ experience in employee benefits, customer service or account management preferred, • Bachelor’s degree and Life Accident and Health license preferred; ability to obtain in 90 days, • Ability to prioritize and strong time management in a fast‐paced environment, • Persuasive communication style and ability to communicate complex messages with a wide range of audiences on an internal and external basis (both written and verbal), • Strong PC skills required including Microsoft Word, Excel and PowerPoint and the ability to learn systems in an effective and efficient manner. Salesforce CRM experience a plus, • Ability to work well independently and on a team, • Positive attitude, even in a fast‐paced environment, • A passion to make customers and coworkers feel important and valued, • Capability to work quickly and efficiently, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (70+ years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Outstanding Benefits (Medical, Dental, Vision), • Additional voluntary benefits including critical illness, accident insurance, hospital indemnity, supplemental life insurance, legal and identity protection and pet wellness, • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities!, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities), • Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $43,642.50 to $72,737.50.

Job Description Position Title: Placement Specialist Reports To: EVP of Membership Department: Recruitment Status: Full-time, Non-Exempt Location: Buffalo, NY ABOUT GIRL SCOUTS: Are you mission-driven, looking to work in a dynamic team environment, and influence the lives of girls? If so, take the time to check out Girl Scouts of Western New York. Since 1912, Girl Scouts has empowered girls to develop the skills and the voice to become successful and productive citizens. Girl Scouting builds girls of courage, confidence and character, who make the world a better place. If you’d like to be part of this exciting, empowering, and valuable experience, we encourage you to apply. We look forward to hearing from you! POSITION SUMMARY The Placement Specialist is responsible for converting girl and adult leads into active members through timely follow-up, placement, and engagement. This role manages the full lead conversion process for assigned areas, meets established conversion goals, and supports broader recruitment efforts including event participation in collaboration with Community Engagement Specialists and the Customer Experience Services (CES) team. ESSENTIAL FUNCTIONS Other duties may be assigned as needed by Girl Scouts of Western New York (GSWNY). • Manage and track all membership leads in Salesforce through the full conversion process, • Meet or exceed council-established lead conversion goals for girl and adult members in assigned areas, • Conduct proactive follow-up with prospective members via phone, email, text message, and other outreach methods, • Process manual registrations as needed, • Coordinate placement of girls into appropriate troops or participation pathways, • Coordinate placement of adult members into appropriate volunteer roles, providing clear communication throughout the process, • Oversee the Participation Catalog in assigned areas, collaborating with Community Engagement Specialists to ensure availability of recruitment opportunities, • Monitor and analyze reports related to conversion rates, time-to-close, and quality of member experience, • Support council-wide recruitment initiatives, events, and cross-functional efforts EXPERIENCE & QUALIFICATIONS • Strong interpersonal and customer service skills, particularly by phone and email, • Highly organized and task-oriented with strong follow-through, • Self-motivated with the ability to manage responsibilities independently, • Experience in recruitment, sales, customer engagement, or lead conversion preferred, • Ability to confidently communicate the Girl Scout mission and value proposition, • Proficient with Microsoft Office (Word, Excel, Outlook) and CRM systems such as Salesforce, • Ability to learn and effectively use Salesforce and related tools, • Passion for the Girl Scout mission and commitment to GSWNY Operational Core Values, • Ability to handle sensitive information and maintain confidentiality;, • Strong analytical skills and problem-solving abilities;, • Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, etc.);, • Ability to project a high level of professionalism at all times;, • Capacity to network effectively and positively represent GSWNY in the public arena;, • Ability to articulate organizational mission and its importance with passion and conviction, and in a manner that resonates with the listener;, • Commitment to diversity and ability to interact with diverse populations;, • Strong time management skills with ability to work independently and effectively prioritize duties and tasks in order to successfully meet and manage multiple deadlines;, • Capacity to manage stress effectively and work well under pressure;, • Excellent oral and written communication skills and the ability to communicate clearly;, • Proven capability to work in a collaborative, service-focused environment;, • Capacity to work well with others in a congenial and effective manner;, • Ability to effectively manage and foster relationships with council staff, volunteers and within community;, • Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA;, • Successfully pass the required background checks at hire and thereafter;, • Maintain reliable transportation to and from home and work;, • Ability to meet the travel requirements of the position to conduct Council business;, • 10% travel required; must have reliable access to a vehicle All employees of Girl Scouts of Western New York are required to maintain an active annual membership. New hires must enroll within 30 days of employment, and membership must be renewed annually. EQUAL OPPORTUNITY EMPLOYMENT Girl Scouts of Western New York celebrates diversity in all forms and is committed to creating an inclusive, collaborative, and supportive workplace. Employment decisions are based on qualifications, merit, performance, and organizational needs. GSWNY is an equal opportunity employer and does not discriminate based on race, religious creed, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity or expression, age, sexual orientation, military or veteran status, or any other status protected by applicable law.

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