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  • Front Desk Receptionist
    Front Desk Receptionist
    8 days ago
    Full-time
    Manhattan, New York

    About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

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  • Field Services Mechanic
    Field Services Mechanic
    9 days ago
    Full-time
    Manhattan, New York

    Leonard Powers Inc, the market leader in Con Edison District Steam services in New York City, is hiring three dependable and skilled Field Services Mechanics to join our growing Field Operations team. This is a full-time, hands-on role supporting the installation, troubleshooting, and maintenance of commercial steam and hot water systems across a variety of commercial and government projects. If you’re passionate about mechanical systems, enjoy solving complex problems, and want to grow with a well-established industry leader, we want to hear from you. Who We Are Leonard Powers Inc. is the exclusive manufacturer’s representative for Armstrong International, Miura Boilers, and Easy Water Filtration by Watts — all leaders in steam, hot water, flow measurement, and water treatment solutions. With over 1,700 customers served in NYC, we pride ourselves on our technical expertise, service excellence, and commitment to long-term partnerships. Our team thrives in a collaborative, professional, and safety-focused environment where growth, development, and innovation are encouraged. Key Responsibilities Perform field service work including steam fitting and domestic hot water heater installations. Troubleshoot and repair steam and hot water systems. Execute piping tasks using threading, grooving, pro-press, and sweating methods. Follow project layouts and interpret mechanical diagrams accurately. Maintain safe, organized, and clean work environments on all job sites. Represent Leonard Powers Inc. with professionalism and technical knowledge on all service calls. Use mobile devices/tablets for service documentation and reporting. Participate in ongoing safety and technical training as required. Qualifications Minimum 3 years of field service or mechanical experience preferred. High School Diploma or GED required. Strong basic plumbing knowledge and familiarity with piping tools and materials. Ability to work collaboratively with peers and supervisors. Willingness to learn and adapt to new technologies and processes. OSHA 10 Certification (Required) FDNY Fire Watch & Fire Guard Certification (Preferred or willingness to obtain) Valid Driver’s License (Required)

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  • Personal Assistant (PA)
    Personal Assistant (PA)
    16 days ago
    $4000 monthly
    Full-time
    Newport, Jersey City

    We are a locally owned water treatment company focused on education, health, and long-term solutions for homeowners. Our approach is consultative—not high pressure—and built around trust, transparency, and quality service. We provide qualified appointments, full training, and professional systems that homeowners actually need and value. As an In-Home Water Quality Consultant, you will meet with homeowners who have requested a free water quality test. Your role is to educate, test, and recommend the best solution based on each home’s specific water conditions. This position is ideal for someone who enjoys helping people make informed decisions, values flexibility, and prefers relationship-based sales over aggressive tactics. What You’ll Be Doing • Conduct in-home water quality tests (training provided), • Educate homeowners on their water results in simple, clear language, • Recommend appropriate treatment solutions, • Present monthly payment options and financing, • Accurately document appointments and outcomes, • Coordinate with our install team once a sale is completed What We’re Looking For • Professional, reliable, and personable, • Strong communication and listening skills, • Comfortable working independently, • Organized and detail-oriented, • Comfortable discussing pricing and solutions with homeowners Backgrounds that often do well in this role include: • Customer service, • Real estate, • Healthcare or wellness, • Education, • Home services, • Hospitality, • Sales experience is helpful but not required—we provide full training. What We Provide • Qualified, scheduled appointments (no cold knocking), • Flexible scheduling, • Full onboarding and sales training, • Financing tools to help homeowners say yes, • Ongoing support and clear expectations Compensation • Commission-only (1099), • Paid per completed sale, • Bonuses available for consistent performance, • Top performers earn significant income with a flexible schedule. Why This Role Is Different • No high-pressure sales tactics, • No cold calling or door-to-door, • Homeowners request the appointment, • You help improve health, comfort, and home protection How to Apply Please submit a brief introduction and your background. Sales experience is welcome but not required—personality, professionalism, and reliability matter most.

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