Client Support Assistant
25 days ago
San Diego
Job Description Client Support Assistant– Contact Center (Inbound/Outbound I) Location: San Diego, CA – West Broadway / Near the Marina District in San Diego Schedule: Monday – Friday, 8:00 AM – 5:30 PM, 8-hour shift Position Type: Temp-to-Perm Hourly Rate: $21.00 USD About the Role We are seeking a Client Support Assistant to join our dynamic Client Solutions team. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about delivering exceptional customer service. As the first point of contact for our clients, you’ll handle a high volume of inbound and outbound communications, support hybrid legal proceedings, and assist with front desk operations. Your work will directly impact client satisfaction and operational efficiency. Key Responsibilities • Respond promptly and professionally to client inquiries via phone and email, • Collaborate with internal departments to resolve client issues efficiently, • Support front desk operations and assist with office tasks as needed, • Facilitate hybrid legal proceedings via Zoom and manage related documentation, • Ensure a seamless and positive client experience from start to finish Qualifications • High school diploma or equivalent, • Strong communication and customer service skills, • Ability to learn and navigate multiple systems quickly, • Team-oriented with excellent organizational and time management skills, • Legal industry experience is a plus, but not required, • experience in retail or food service, • Full-time reliability, • Proactive communication, • A positive, solutions-focused attitudeCompany DescriptionKelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more. Since inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Kelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.\r\n\r\nSince inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.\r\n\r\nKelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.