Olathe
Job Description KC Auto Clinic is the top rated repair shop in KC based on Google reviews. We're proud of our 4.9 rating. We are hiring a talented Service Writer professional to join our team. If you're excited to be part of a truly honest shop, KC Auto Clinic. is a great place to grow your career. Responsibilities for Service Writer • Provide excellent customer service from intake to release of vehicle, and perform any additional follow up, • Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan, • Advise the customer on the auto repairs that you recommend and offer a pricing quote, • Communicate with parts sellers and technicians to make sure everything needed is on hand, • Provide updates to customers as their work is completed, • Answer detailed questions about services performed and price information, • Maintain customer records by keeping all files organized, • Basic math and accounting knowledge, • Strong understanding of auto mechanics and the ability to identify appropriate repairs for vehicle problems, • Ability to break down complicated automotive or industry topics into understandable advice meant for customer understanding, • Advanced computer and data-entry skills, • Organizational and record-keeping skills, • Ability to stand, walk, sit and lift up to 25 pounds, • Have a teamwork mindset in the workplace and accept feedback on your work, • Understand the typical format of company schedules in order to manage time efficiently, • Ability to multitask, work in high-stress settings and offer flexible hours on your schedule