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Job DescriptionDescription: Summary: The Customer Success Manager is responsible for growing and adding a book of businesses by developing and nurturing the relationship between the Company’s existing and new clients. This position will be a subject matter expert on the client organization and client structure. This position requires organizational skills, attention to detail, and impactful interpersonal skills both within and outside the organization. Ideally candidates are located near our NJ or NY offices but we are also open to facilities professionals located in other geographies. Job Responsibilities: • Negotiate contracts and close agreements to maximize profit., • Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors with assigned clients., • Take ownership of the designated client accounts, managing a ‘book of business’ through their SLAs (Service Level Agreements), RFIs (Request for Information), and RFPs (Request for Proposals) processes and requirements., • Understand, interpret, and accommodate varied KPIs (Key Performance Indicators) as dictated by the designated clients., • Consistently review designated existing client accounts, identifying opportunities for new business ventures and upselling services to better serve their needs and exceed sales quotas., • Ensure the timely and successful delivery of our solutions according to customer needs and objectives., • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders., • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) and prepare reports on account status., • Other duties as required or assigned., • Assist with high-severity requests or issue escalations as needed. Proficiencies: • Strong organizational skills, • Attention to detail, • Possess friendly and positive disposition, • Adaptable and able to work in a fast-paced environment., • Ability to manage multiple projects at a time, • Display effective communication skills, • Negotiation skills Requirements: Supervisory Requirements: This position does not have direct-report supervisory responsibility but does serve as a coach and mentor within the Account team as well as for other positions within the company. Education/Experience: • College Diploma with three years’ experience in project management, time management, and people management or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities to qualify., • Customer service experience, preferably in a retail, restaurant, or related environment., • Facilities management experience and familiarity with construction trade & processes, preferably in a retail or restaurant environment, • To perform this job successfully, an individual should have basic skills in a work management system, proficiency in MS Office skills, and the willingness to expand their knowledge. Work Environment/Physical & Visual Demands: • This is a full-time position with 40 hours of work or more per week. Days and hours are typically within standard business hours, Monday through Friday from 8:30 a.m. to 5:00 p.m. EST. Though this is not an after-hours “on-call” position, availability to answer phone calls after normal business hours and on weekends is required as job duties demand., • This position requires extensive contact with people and local travel up to 10% may be required, based on the needs of the business., • Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance., • Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading., • Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes

Job Description Title of Position:Security Shift SupervisorFLSA Status:Non-Exempt Department:Security Reports to:Security Manager Pay: 26.27 Positions reporting to this position:Residential Aides, Security Guards Purpose of the Position The Security Shift Supervisor is responsible for ensuring that the shelter is appropriately staffed so that all residents, staff, and visitors are safe and secure during the assigned shift. The Security Shift Supervisor is also responsible for ensuring that the residents observe house rules and are following safety and security procedures. Responsibilities: • Assist in the initial intake process in partnership with the Residential Aides., • Assist clients with becoming familiar with the shelter and assist in the identification of clients who have immediate needs for services., • Conduct patrols of interior/exterior and perimeter of building and reports observations to Security Manager., • Coordinate and conduct fire drills and emergency evacuations. Conduct roll call and roll call training as scheduled., • Gather information requested for confidential investigations involving Residential Aides and Security Guards., • Supervise, coach, and train Residential Aides and Security Guards., • Complete performance evaluations for Residential Aides and Security Guards., • Manage crisis situations and inform the appropriate staff of actions taken and provide follow up., • Routinely investigate all Win incidents, prepare incident reports, and provide appropriate information to the Security Manager and the Program Director., • Continuously observe all residents and develop the ability to recognize signs of substance abuse, child abuse, criminal activity, and immediately advise the appropriate staff., • Acquire understanding of building features and potential problems., • Review the daily log book, school attendance, visitor, and resident sign-in logs., • Patrol the shelter and maintain standing posts as needed., • Conduct vertical patrols and report findings to the Security Manager., • Visit multiple units and report any and all incidents to the Security Manager and the Program Director., • Attend program and agency staff meetings, house meetings, case conferences, and training sessions., • Perform computerized client intakes and other reports on the DHS data base., • Perform other related duties as assigned. Essential Functions: • Must be able to visually observe CCTV camera., • Must be able to ascend/descend stairs in an 8-story building., • Must be able to stand and sit for long periods of time., • Must be able to lift and use a fire extinguisher. Qualifications: • Commitment to Win’s mission, vision, and values., • High school diploma or GED required; some post high school education or training a plus., • Two to three (2-3) years of experience in social services or a residential setting., • One to two (1-2) years of supervisory experience., • Valid NYS Security Guard License., • Valid NYS Fire Safety License / F80 or F58., • Maintain an updated certification in First Aid/CPR., • Must be able to make clear decisions and handle situations fairly., • Must be able to interact effectively with the Win staff and client population., • Must be able to work well under pressure and during stressful situations., • Must be familiar with CCTV systems., • Must be able to work effectively in a team environment., • Must be willing and able to remain at post beyond regularly scheduled hours for appropriate relief, if necessary., • Must be able to work nights, weekends and holidays as scheduled., • Must be able to communicate effectively in English (verbally and in writing)., • Bilingual - English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative, effective meetings with staff and communicate critical information clearly. Leads by example, doesn’t stay behind the desk, stays visible to staff and clients., • Facilitating Change: Inspire and motivate others to achieve outstanding client outcomes. Assist in overcoming resistance to change., • Managing Performance: Participate actively in team meetings and communicate client needs. Monitor performance against predetermined standards set by Win and funders. Shares constructive feedback, quickly adjusts to new demands. Holds self and staff accountable for performance at high standards. Use positive reinforcement to convey confidence in employees., • Applying and Developing Expertise: Understand and uphold all policies and procedures described in Win Employee Handbook. Use MI and TIC practices consistently and effectively. Take client issues to the appropriate people within the organization to obtain the most accurate information to meet the clients’ needs. Win is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Description About Us Malk Partners is a fast-growing, purpose-driven consulting company that advises the world’s most successful firms on responsible investment. Malk assists Private and Growth Equity firms and their portfolio companies in establishing best-in-class environmental, social, and governance (ESG) programs that are deployed throughout the investment lifecycle in order to understand and account for key risks and value creation opportunities. We partner with firms that invest across a range of industries, including financial services, healthcare, technology, manufacturing, and consumer products. Malk was an early entrant into this rapidly-evolving industry and continues to be at the forefront of ESG innovation and defining best practices. In October 2024, Malk was acquired by SLR Consulting, a global environmental consulting firm, significantly furthering Malk’s global reach and technical capabilities. Job Description Value Creation is the fastest growing division at Malk. Through exceptionally strong relationships with investors, Malk is uniquely positioned to serve portfolio companies as they define their sustainability strategies to drive value through increased revenue, reduced cost, mitigated risks, building resilience, and setting up for exit, taking a dynamic and changing commercial and regulatory landscape into account. Oftentimes, Malk will be these companies’ first advisor in the ESG space and will play an instrumental role in shaping their ESG journey. The role as Engagement Manager on the Value Creation team is a new one – and a critical leadership position for the continued growth of the division. The Engagement Manager will have the primary responsibility for deliverables, requiring quality and expediency across projects to maintain Malk’s brand. An Engagement Manager is also expected to support the management of Value Creation as a division, including planning, team building, and strategic development of the product and the process. The Engagement Manager will also support in business development efforts. Successful Engagement Managers leverage exceptional business strategy, organizational skills, project management skills, and PowerPoint to lead high-caliber projects for a range of clients. The Engagement Manager will report to a Senior Vice President and manage 1-3 Consultants and/or Associates. Being an Engagement Manager on the Monitoring team is a unique opportunity to get exposure to a wide range of career building skill sets: building and managing a fast-growing and highly talented team, getting involved in business/division leadership, defining the growth strategy of the division, and managing a diverse set of very senior clients in a fun and energetic environment. Responsibilities • Client Engagements: The Engagement Manager will maintain oversight across several concurrent Value Creation engagements and will involve experts and other leaders as needed. The Engagement Manager’s mandate is to sustain deliverable quality and consistency, while serving as the client point of contact for broader account questions (approximately 50% of total time)., • Managerial/Professional Development Responsibilities: Engagement Managers will oversee a team of 1-3 Project Managers, Consultants, and Associates, the former of whom may also have direct reports (i.e., skip reports). The Engagement Manager will be expected to support and advise on the professional development of their direct reports, including skill-building, goal-setting, and coaching to help them achieve proficiency and eventual promotion/advancement (approximately 20% of total time)., • Business Development Responsibilities: As Engagement Managers develop a deeper understanding of Value Creation as a service, Engagement Managers are expected to proactively identify sales opportunities among current, new, and prospective clients, and lead proposal processes along with the Value Creation leadership and experts. (approximately 20% of total time)., • Sector Leadership Responsibilities: Engagement Managers are to support the overall management and development for Value Creation as a sector, including product and process development, financial reporting and planning, resource planning, and sector strategy together with the Value Creation leadership team (approximately 10% of total time). Qualifications • Skills: Project management/organization, communication, presentation, teamwork, and attention to detail will be key to success in this role. Strong writing, research, organization, qualitative reasoning, and business acumen are preferred., • Experience: Top candidates will have 5+ years of experience in management consulting or a similar field. Previous experience working in ESG/Sustainability is preferred but not required., • Education: Candidates who have demonstrated a track record of success in a rigorous academic environment., • Mindset: In addition to being highly motivated, candidates should be passionate about solving business problems. Candidates must be self-starters, critical thinkers, highly organized, able to work independently, able to multitask, able to teach/coach/develop, and enjoy working in an informal work environment. Additional Details • Location: New York, in office at least 3 days a week (Tuesdays, Wednesdays & Thursdays) 3pB1leJACs

Job Description Summary: Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller’s safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency’s database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices. To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers’ mental and emotional state of mind through client centered, empowering, and non-judgmental language. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff., • Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety., • Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach., • Provide ad hock supervision and coaching to any advocate on shift as needed., • Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions., • Ensures smooth daily operation through shift monitoring and administration, including:, • Supporting staff to handle challenging calls and debriefing after challenging calls, • Supporting staff in handling calls through coaching, • Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time., • Handling client calls during busy periods as needed, to CAS standard, • Handling calls from social service and criminal justice providers, • Handling client complaints, and escalating complaints to Hotlines Senior Director as needed., • Monitoring staff attendance for shifts, training and staff meetings, • Documenting shift activities and issues, • Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines., • Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy., • Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients’ needs, • Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon’s hiring policies, • Communicates regularly with all staff to provide information and updates regarding program practice and operations, • Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces, • Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file, • Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file., • Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor’s degree in human services field with at least 3 years of supervisory experience., • 2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable. Knowledge: • Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims, • Recognize the social, economic, familial and cultural contexts that affect victim’s lives, • Familiarity with human behavior and of causal factors underlying family breakdown;, • Ability to model, coach, motivate client facing staff, • Ability to use a trauma informed approach to addressing client, and or staff escalations, • Ability to assess and respond to an emergency/crisis and notify other parties when necessary, • Requires sound judgment and action in life-threatening situations, • Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet, • Proficiency with ACD / call center telecommunications technology and operations, • Ability to communicate effectively both orally and in writing;, • Respect and empathy for victims with a genuine desire and willingness to help people in need, • Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed., • Sensitivity to gender-related issues and/or cultural background of clients, • Commitment to maintaining high levels of skills and performance AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. This position is remote. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information:

Job Description Shift Supervisor The Shift Supervisor is responsible for ensuring that the shelter is appropriately staffed so that all residents, staff, and visitors are safe and secure during the assigned shift. The Shift Supervisor is also responsible for ensuring that the residents observe house rules and follow safety and security procedures. Responsibilities · Assist in the initial intake process in partnership with the Residential Aides. · Assist clients with becoming familiar with the shelter and identifying clients with immediate service needs. · Conduct patrols of the building's interior/exterior and perimeter and reports observations to Security Manager. · Coordinate and conduct fire drills and emergency evacuations. Conduct roll call and roll call training as scheduled. · Gather information requested for confidential investigations involving Residential Aides and Security Guards. · Supervise, coach, and train Residential Aides and Security Guards. · Complete performance evaluations for Residential Aides and Security Guards. · Manage crises, inform the appropriate staff of actions, and provide follow-up. · Routinely investigate all H.O.G.A.R.'s incidents, prepare incident reports, and provide appropriate information to the Program Director. · Continuously observe all residents and develop the ability to recognize signs of substance abuse, child abuse, and criminal activity, and immediately advise the appropriate staff. · Acquire an understanding of building features and potential problems. · Review the daily logbook, school attendance, and visitor and resident sign-in logs. · Patrol the shelter and maintain standing posts as needed. · Conduct vertical patrols and report findings to the Security Manager. · Visit multiple units and report incidents to the Security Manager and the Program Director. · Attending program and agency staff meetings, house meetings, case conferences, and training sessions. · Perform computerized client intakes and other reports on the D.H.S. database. · Perform other related duties as assigned. Essential Functions · Must be able to observe CCTV cameras visually. · Must be able to ascend/descend stairs in an 8-story building. · Must be able to stand and sit for long periods. · Must be able to lift and use a fire extinguisher. Qualifications · Commitment to H.O.G.A.R.'s mission, vision, and values. · A high school diploma or G.E.D. requires some post-high school education or training, which is a plus. · Two to three (2-3) years of experience in social services or a residential setting. · One to two (1-2) years of supervisory experience. · Valid N.Y.S. Security Guard License. · Valid N.Y.S. Fire Safety License / F80 or F58. · Maintain an updated certification in First Aid/C.P.R. · Must be able to make clear decisions and handle situations reasonably. · Must meet New York State Mandated Reporter training. · Must interact effectively with the Win staff and client population. · Must be able to work well under pressure and during stressful situations. · Must be familiar with CCTV systems. · Must be able to work effectively in a team environment. · Must be willing and able to remain at post beyond regularly scheduled hours for appropriate relief, if necessary. · Must work nights, weekends, and holidays as planned. · Must communicate effectively in English (verbally and in writing). · Bilingual - English/Spanish a plus. Required Time on Project · 3 FTE Shift Supervisor · 35 hours weekly (including Saturdays, Sundays, and Holidays) · On call 24/07

Job DescriptionDescription: At Wing It On! We want you to succeed! Our restaurant offers the best-paid training program in the industry to put you on the road to success with opportunities for advancement and career growth within. The Shift Lead is a critical member of the operations team at Wing It On! The Shift Lead is responsible for the overall shift operation of the restaurant. Key responsibility areas include team performance, increased sales and profitability, effective cost controls, training and development, and retention of employees. The Shift Lead is responsible for working actively to ensure the restaurant meets financial and operating goals. Requirements: Requirements Friendly, guest-focused individual who enjoys serving others in a team environment. Solid organization skills and attention to detail required. Strong focus on cleanliness and food safety standards. Works as a team player with other members of the management team. Responsibilities • Runs and manages shifts effectively with a focus on his/her assigned area of responsibility, • Ensures guest satisfaction and knowledge of guest recovery strategies, • Effectively leads, develops and motivates the team, • Provide direction and feedback to workers during shifts, • Schedule employee shifts and assign duties, • Manage time-off requests and handle last-minute absences, • Delivers a quality product and experience based on brand standards and operating procedures, • Train and coach new employees, • Inspect equipment and communicate the need for repairs or replacements to management, • Check cash drawers and prepare bank deposits, • Ensure health and safety standards are followed, • Address employee complaints or concerns and resolve conflicts between workers, • Enforces company human resources policies in all aspects of the manager and teammate experience, • Foster and maintain a positive work environment, • Follow opening and closing procedures, • Additional duties requested by management Qualifications • Strong leadership skills to train, coach, develop and motivate others., • Able to make critical decisions, • Excellent communication skills including writing, speaking, and public speaking, • Exceptional organizational and operational skills., • Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers, and management., • Financial skills, including calculating food and labor costs and knowledge of cost-controlling measures., • ServSafe preferred, or will certify upon hire Physical Requirements: • Ability to speak clearly and listen attentively to employees and guests., • Ability to read and write to facilitate communication, • Ability to stand and exert well-paced mobility for up to four hours in length, • Ability to lift and/or move up to 50 pounds in weight, • The workplace may frequently expose the team member to heat/cold and odors. Verbal and Reasoning Requirements: • Must be able to speak clearly and listen attentively to co-workers and managers., • Must be able to engage in a two-way conversation with the customer on the floor., • Must have the ability to read and/or follow verbal instructions and implement the same., • Must be capable of applying common sense and understanding to carry out oral and/or written instructions., • Must understand and adhere to service standards. By applying for this position, I confirm that I have reviewed this job description and can perform the essential functions with or without reasonable accommodation.

Job DescriptionDescription: RESTAURANT MANAGER Pay Rate Range: $70K - $85K Company Overview: José Andrés Group restaurants have always been centered around our original mission, Change the World through the Power of Food! From fast-casual to fine dining and everything in between, JAG’ers know they all play a critical role in the overall success of our brands. Position Summary Lead and manage the service teams to offer a world-class culinary experience. Take ownership of the restaurant; ensure the restaurant operates beautifully, efficiently and profitably every shift and every day. Exemplify gracious hospitality and sincere respect in all interactions. Maintain open lines of communication and a positive work environment. Continue to be a student of our concept and the industry by seeking out opportunities to learn more and improve. Be a dedicated teacher committed to developing the hourly team. Position reports to the General Manager. Job Functions/Responsibilities Lead Service • Develop, coach and consistently execute service standards., • Impact service by being on the floor during peak service times., • Earn the confidence of the team by consistently running a smooth shift., • Exemplify professionalism and enlightened hospitality in all interactions and especially in difficult situations., • Develop strong team relationships by demonstrating a strong work ethic and willingness to assist each team member., • Clearly communicate expectations and hold individuals accountable., • Provide both positive and constructive feedback to the team in a timely manner and document when appropriate., • Actively recruit top tier talent., • Treat potential employees with the same sense of hospitality and respect as employees and guests. Execute training program consistently for hourly employees., • Seek out opportunities to communicate Jose Andres Group's vision to team, guests, students, vendors and community in a clear and positive manner., • Lead by example., • Demonstrate ownership, accountability, and initiative in daily tasks by anticipating business needs and proactively addressing issues., • Readily adjust to circumstances and manage change effectively by finding ways to accommodate team and guests by always ‘making it happen’, without sacrificing quality., • Create a positive work environment by demonstrating no tolerance for negative behaviors., • Understand, practice and teach policies and procedures., • Communicate any major facility or operational emergencies to GM immediately., • Maintain a detailed daily log to communicate between shifts and prevent issues from reoccurring. Regularly conduct service team meetings., • Provide a safe, clean, organized and sanitary work environment., • Understand and ensure all ABC laws, Health Standards, federal and state laws are met., • Understand and execute restaurant plan to stay within department budgets and maximize profits., • Actively manage inventory and waste., • Demonstrate proficiency in end of shift cash management., • Effectively manage service labor, scheduling and payroll., • Proficiency with tools such as Craftable , Open Table and Point of Sales systems., • Position requires a minimum of 2+ years of restaurant management experience and 5+ years of restaurant experience., • Requires developed communication skills, both verbal and written., • Most tasks are performed independently or in a team environment with the employee acting as a team leader., • Ability to maintain compliance with all local, state and federal laws and regulations., • Extensive knowledge of upscale or fine dining service and sales skills., • Ability to supervise, train and motivate multiple levels of employees., • Ability to assess/evaluate other employees’ performance in a fair and consistent manner., • Extensive knowledge of food industry, restaurants and competitive markets., • This position will spend 100% of the time standing or walking., • Must be able to stand and exert well-paced mobility for up to 8 hours in length., • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously., • Must be able to lift up to 15 lbs. on a regular and continuing basis., • May be required to lift trays of food or food items weighing up to 30 lbs. occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests and employees., • Requires manual dexterity to use and operate all necessary equipment., • Required to work nights, holidays and weekends. JOSÉ ANDRÉS GROUP restaurants span across the world including Miami, Orlando, Las Vegas, NYC, Chicago, LA, Bahamas and of course our original home, Washington, DC. Since 1993, our restaurants reflect the authentic roots of each concept and showcase José's passion for telling the stories of a culture through food. José Andrés Group is an equal opportunity employer.

Job DescriptionMalk Partners is a fast-growing purpose-driven consulting firm that advises the world’s most successful investors on responsible investment. Malk assists Private Equity and Growth Equity firms and their portfolio companies in establishing best-in-class environmental, social, and governance (ESG) programs that are deployed throughout the investment lifecycle to understand and account for key risks and value creation opportunities. We partner with firms that invest across a range of industries, including financial services, healthcare, technology, manufacturing, and consumer products. Malk was an early entrant into this rapidly evolving industry and continues to be at the forefront of ESG innovation and defining best practices. In October 2024, Malk was acquired by SLR Consulting, a global environmental consulting firm, furthering Malk’s global reach and technical capabilities. Monitoring is one of the largest and fastest growing divisions at Malk. On behalf of Private Equity and Venture Capital owners, the team connects with hundreds of portfolio companies every year to reassess their ESG exposure, risks, progress, and opportunities, taking a dynamic and changing commercial and regulatory landscape into account. Engagement Managers on the Monitoring team lead these projects with multiple stakeholder groups – Private Equity and Venture Capital Clients, portfolio company management, Malk leadership, and our internal teams. Engagement Managers have the primary responsibility client engagements and for the deliverables, requiring quality and expediency across projects to maintain Malk’s brand, and may serve as ‘final sign-off’. Engagement Managers are also expected to support the management of Monitoring as a division, including professional development of more junior team members, financial reporting, resource planning, and strategic development of the product and the process. Over time, an Engagement Manager will also support in business development efforts, to cross-sell existing clients or engage and sustain new business prospects. Engagement Managers leverage exceptional business strategy, organizational skills, project management skills, and PowerPoint to lead high-caliber projects for a range of clients. Engagement Managers normally report to a Vice President or Senior Vice President and typically manage 1-3 Project Managers or Consultants. Being an Engagement Manager on the Monitoring team is a unique opportunity to get exposure to a wide range of career building skill sets: managing a fast-growing and highly talented team, getting involved in business/division leadership, defining the growth strategy of the division, and managing a diverse set of very senior clients in a fun and energetic environment. Responsibilities • Monitoring Engagements: The Engagement Manager will maintain high-level oversight across several concurrent Monitoring engagements each led by a Project Manager or Consultant. The Engagement Manager may split or own final sign-off based on the experience of the Malk team. The Engagement Manager’s mandate is to sustain deliverable quality and consistency, while serving as the client point of contact for broader account questions (approximately 65% of total time)., • The Engagement Manager may advise a Project Manager or Consultant in more challenging project dynamics and will navigate any client feedback to ensure that reasonable requests are considered and reflected uniformly at the account level., • Managerial/Professional Development Responsibilities: Engagement Managers will oversee a small team of 1-3 Project Managers or Consultants, the former of whom will also have direct reports (i.e., skip reports). The Engagement Manager will be expected to support and advise on the professional development of their direct reports, including skill-building, goal setting, and coaching to help them achieve proficiency and eventual promotion/advancement (approximately 15% of total time)., • Sector Leadership Responsibilities: Engagement Managers are to support the overall management and development for Monitoring as a sector, including financial reporting and planning, resource planning, product and process development, and sector strategy together with the Senior Monitoring Leadership team (approximately 10% of total time)., • Business Development Responsibilities: Engagement Managers are expected to support Account Leads with sales opportunities among current, new, and prospective accounts. (approximately 10% of total time).Qualifications, • Skills: Project management/organization, communication, presentation, teamwork, and attention to detail will be key to success in this role. Strong writing, research, organization, qualitative reasoning, and business acumen are preferred., • Experience: Top candidates will have 6+ years of experience in management consulting or a similar field. Previous experience working with private markets or in ESG/Sustainability is preferred but not required., • Education: Candidates who have demonstrated a track record of success in a rigorous academic environment., • Other Traits: In addition to being highly motivated, candidates must be passionate about solving business problems. Candidates must be self-starters, critical thinkers, highly organized, able to work independently, able to multitask, able to teach/coach/develop, and enjoy working in an informal work environment. Additional details, • Location: New York City, hybrid model: in office Tuesday, Wednesday & Thursday ep4mORdpJB

Job DescriptionDescription: The Center for Family Life is currently looking for a Bilingual English/Spanish Case Manager/Family Development Coach to provide case management services to families in Sunset Park, Brooklyn. I. Responsibilities include, but are not limited to: • Conducting intake interviews to identify families who qualify for the program., • Facilitating Orientation and other workshops for new participants, and providing detailed information about the Program, all other services available at CFL and at community partners and other City-funded programs that support immigrant families such as legal services, education programs, and IDNYC., • Meeting with families to develop a Comprehensive Needs Assessment and a Family Services Plan (FSP)., • Connecting family members to services identified in the FSP, including scheduling appointments, maintaining communication with service providers, and following up on appointments; Accompanying clients to appointments as needed., • For participants looking for employment assist with job readiness, such as resume writing and job interview preparation and job search, with the goal of connecting participants to job opportunities., • Coaching family members to develop self-advocacy skills and become self-sufficient as they navigate the complex systems that affect their lives and independently access the services and benefits; Monitoring the implementation of the FSP and participants’ progress toward the short- and long-term goals identified in the FSP., • Maintaining timely case records and documentation requirements, including recording case information, progress notes, and all required documents in an online database system, • AA degree in Psychology, Sociology or a related field; Bachelor’s degree highly preferred, • Relevant case management experience working with families in low-income urban communities., • Proven ability to manage an active caseload keeping up with all required paperwork and clients’ meetings, • Bilingual in English and Spanish with excellent verbal and written communication skills required, • Build and maintain collaborative, daily interactions with co-workers and supervisors, • Effectively communicate with external organizations, • Have a strong sensitivity to cultural differences present among staff and clients within our organization, • Medical, dental, vision, and life insurance benefits along with the opportunity to participate in additional voluntary life, disability, and 403B retirement plan, • Up to four weeks of paid vacation, • Individual supervision and ongoing professional development opportunities Center for Family Life in Sunset Park is an equal opportunity employer. Requirements: