Account Manager-MO (DOT 10k) - Kansas City, MO
29 days ago
Kansas City
Job DescriptionDescription: MISSION: To sell new tires, retreads, and tire service to commercial customers, maintaining healthy customer relationships and growing the customer base. ESSENTIAL DUTIES: • Sell commercial, truck, and OTR sales/service, including retreads, • Assure that the highest levels of customer service are met by performing fleet surveys, tire analysis, mileage tracking, and other customer reports, as needed., • Resolve customer concerns or complaints as they arise, • Follow pricing policies which will provide satisfactory gross margins, • Meet goals and sales quotas set by supervisor, • Maintain a clean vehicle to reflect the proper corporate image to the public, • Maintain proper telephone answering techniques, • Solicit new accounts, • Report information on a regular basis to Purcell’s sales management tool, • Protect company assets (inventory, cash accounts, receivables, equipment and real estate)., • Embrace Purcell’s culture of safety and perform all jobs in a safe manner, • Regular attendance in accordance with assigned schedule, • Ability to perform physical requirements as listed in job description, • Total Compensation Range: $42,000 - $125,000 per year* DRUG TESTING Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state. Requirements: REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS • Minimum Education: High School, • Minimum Job-Specific Experience: 3-5 years, • Management Experience: N/A Job-Specific KSA’s: • Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets., • Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Mathematics — Knowledge of arithmetic, algebra, geometry, statistics, and their applications., • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem., • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense., • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)., • Persuasion — Persuading others to change their minds or behavior., • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar., • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Frequent lifting, carrying, pushing, and pulling up to 100 lbs, • Frequent standing, bending, kneeling, crouching, • Working around loud noises, dusts, and fumes, • Working in both hot and cold temperatures both indoors and outdoors