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Job Description Reports to: Program Director Classification: Non-Exempt Location: Manhattan, NY Status & Hours: Full-time, Monday - Friday (hours may vary) Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care. Where You Will Work: This position is based in Lantern’s Supportive Housing program in Manhattan, serving formerly homeless families living with chronic physical illness and/or mental health challenges. About the Role: We are seeking an experienced Bilingual Case Manager to support formerly homeless families in stabilizing their lives, maintaining housing stability, and achieving their physical, emotional, vocational, and social goals. The Bilingual Case Manager will assess client needs, develop service plans, connect residents to appropriate services, monitor progress, and maintain thorough documentation. The ideal candidate is passionate about helping people, demonstrates strong clinical judgment, and can work both independently and as part of an interdisciplinary team. This individual will have experience supporting individuals impacted by mental health challenges, substance use, legal involvement, and chronic medical conditions. Essential Functions: • Provide integrated counseling and case management services that promote health, wellness, personal growth, and housing stability., • Deliver services including benefits and entitlement assistance, case management, group programming, individual counseling, advocacy, referrals, and resource coordination., • Develop client-centered, recovery-oriented service plans identifying short- and long-term goals., • Utilize a harm reduction approach when addressing mental health and substance use concerns., • Conduct regular apartment visits, community outreach, and escorts to appointments as needed., • Develop safety plans and collaborate with the team to de-escalate and manage crises., • Maintain accurate and timely documentation, including progress notes, case contacts, and required reports for regulatory and funding agencies., • Participate in staff meetings, clinical meetings, and supervision. Serve as liaison with healthcare providers, mental health providers, substance use programs, employment services, and care coordination agencies., • Collaborate with Leasing and Compliance teams to support ongoing housing stability., • Participate in ongoing professional development and evidence-based training programs., • Perform other related duties as assigned. Required Qualifications: • High School Diploma, HSE, or GED required., • Minimum of two (2) years of social services experience required., • Valid Food Handler’s License or ability to obtain within six (6) months of hire required., • Experience working with homeless, mentally ill, substance use, justice-involved, and/or low-income populations., • Strong organizational skills and ability to manage a diverse caseload. Ability to work independently and as part of an interdisciplinary team., • Ability to work effectively under pressure, including during crisis situations., • Experience with electronic case management systems., • Bilingual proficiency in English and Spanish required. Work Environment: This position operates in a supportive housing site in Manhattan and works with individuals who may experience mental illness, substance use, disability, HIV/AIDS, and/or other chronic health conditions. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally, the employee may lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern values the diversity of our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, or any other characteristic protected by federal, state, or local law.

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective;, • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • Completing annual staff performance evaluations; developing staff professional development Secondary Job Functions: Qualifications: • High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Hiring Range: $25.82 - $29.05 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Various other duties to be determined by supervisor. Interacts with: • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff, • Other social service providers Qualifications: Knowledge and Skills: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • Excellent interpersonal skills – must have the ability to be assertive; and, • Able to work under pressure in a calm and reassuring manner; Education: • A Bachelor’s degree in a related field (Social Work, Psychology, Human Services etc.) or equivalent experience is preferred. Experience: • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred., • Experience working with survivors of intimate partner and family violence and other victims of crime;If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdfKnow Your Rights: Workplace discrimination is illegal. Hiring Range: $ 23.63 - $26.10 Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job DescriptionJOB SUMMARY The Department Case Manager supports individuals receiving OPWDD and other Regulatory Agencies to ensure the foundation necessary to achieve their highest level of independence as they transition into adulthood. Through person-centered planning, service coordination, and ongoing case management, the Case Manager facilitates access to social, vocational, and community-based opportunities in collaboration with the agency and external providers. The role includes intakes, enrollment for, afterschool and weekend respite services, day habilitation, camp, employment services, and community engagement. ABOUT YOU The Case Manager is responsible for the development, implementation, and ongoing monitoring of individualized service and habilitation plans in accordance with OPWDD/and other Regulatory Agencies. This includes ensuring services promote individualization, independence, inclusion, and productivity, as well as coordinating supports among internal agency departments, families, and external service providers to ensure continuity and quality of care. The Case Manager will work with the Department Senior Director to ensure all enrollment, reporting and compliance documentation is completed in a timely manner for all current and future programs. WHAT YOU’LL DO • Oversees client care by assessing treatment needs during the intake and enrollment process; developing, monitoring, and evaluating individualized treatment plans; facilitating interdisciplinary collaboration; and monitoring staff performance., • Manages the admission of new clients by reviewing records and applications and conducting comprehensive orientations., • Determines client needs through intake interviews; coordinating therapeutic, medical, psychosocial, and psychiatric evaluations; and reviewing clinician evaluations, treatment objectives, and care plans., • Establishes and coordinates treatment programs by developing schedules and routines; overseeing service delivery; and arranging necessary resources, including transportation and escorts., • Monitors ongoing cases by tracking attendance; evaluating treatment effectiveness and client responses; advocating for services and entitlements; securing additional resources; and offering ongoing client support., • Maintains accurate and compliant client records by reviewing case documentation and systematically recording significant events and progress updates., • Communicates client progress through weekly interdisciplinary meetings and formal evaluations; disseminates outcomes, barriers, and contributing treatment factors to clinical teams and families., • Facilitates client transition by reviewing and strengthening transition plans; coordinating post-transition services; educating and training family members; and providing appropriate community resources., • Improves treatment outcomes by analyzing, evaluating, and redesigning programmatic operational processes; implementing evidence-based improvements; and updating policies and procedures accordingly., • Prepares comprehensive reports by collecting, analyzing, and summarizing treatment outcomes, performance metrics, and trends; compiling statistical data; and completing grant and subsidy applications., • Maintains professional expertise by engaging in continuing education, reviewing professional literature, networking with peers, and participating in relevant professional organizations., • Strengthens departmental and organizational reputation by proactively assuming responsibility for new initiatives and identifying opportunities to add value and improve service delivery. OUR REQUIREMENTS • Must have a valid NY State Driver’s License, • Experience within a human service-related environment., • 2 years’ experience working with the Special Needs Population, • Knowledge of OPWDD Policies PREFERRED REQUIREMENTS: • Preferred BA/BS degree in Special Education, Social Work, Psychology- or any other Human Service-related fieldSALARY, • Full-time, • 40 Hours $50,000 - $55,000BENEFITS The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings include: subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more! ABOUT US The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center—not just for the Jewish community, but for the entirety of Staten Island. Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. We strive to help those in need as well as provide recreational and educational opportunities for our members.The JCC of Staten Island is dedicated to encouraging harmony throughout the community by providing facilities and programs that are open to all regardless of race, religion, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or political affiliation. Everyone is welcome at the JCC. Powered by JazzHR TEl0YqbGPr

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Perform other related duties, as needed. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments as needed including apartment viewings. Qualifications: • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Bilingual – English/Spanish proficiency a plus. Core Competencies: • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences., • Communicating and Collaborating: Values the full spectrum of diversity and inclusion. Keeps the supervisor informed about progress and problems; avoids surprises. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description TITLE: Community Advocate DEPARTMENT: Youth and Community Development Services LOCATION: 215 Heyward Street Brooklyn, NY 11206 PROGRAM: Community Schools Initiative REPORTS TO: Community School Director SALARY: Full Time, $48,000-$50,000 This position is performance based and is also contingent on funding availability DATE: May 2026 Schedule: Mon- Fri; Some Saturdays, Scheduling may vary due to needs of the program. JOB SUMMARY: The Community Advocate serves as a key liaison between families, students, and school staff, driving comprehensive family engagement, attendance improvement, and student success initiatives. This role is responsible for cultivating strong, trust-based relationships with families; particularly those identified as at-risk or chronically absent; while strengthening parent capacity, family well-being, and school-home communication. The Community Advocate also leads the coordination and management of the school-based food pantry, ensuring equitable access to essential resources for families, and plays a critical role in the implementation of youth workforce development initiatives. This includes overseeing youth employment worksites, supervising worksite monitors and participants, ensuring compliance with program requirements, and securing and maintaining strategic partnerships with external organizations to expand placement opportunities. Working collaboratively with the Community School team, the Community Advocate advances holistic supports that promote students’ academic, social, and emotional development while strengthening community connections and resource accessibility. EDUCATION, EXPERIENCE AND SKILL REQUIREMENT: • Bachelor’s degree preferred; equivalent experience considered, • Minimum of 2+ years in youth development, family engagement, or community-based programming, • Demonstrated experience in workforce development, worksite coordination, or youth employment programs, • Strong relationship-building skills with diverse and high-need populations, • Excellent written, verbal, and documentation skills, • Ability to motivate and engage youth, families, and community partners, • Knowledge of community resources, benefits access, and crisis support services, • Strong organizational skills with attention to compliance and data tracking, • Bilingual Spanish/ English is required ESSENTIAL DUTIES AND RESPONSIBILITIES: Family Engagement & Attendance Initiatives • Build and sustain meaningful relationships with families to improve attendance, engagement, and overall student well-being, • Conduct outreach and develop individualized family goal plans, • Implement and manage family attendance initiatives, including the Success Mentors program and incentive strategies, • Collaborate with school leadership, PTA, and Parent Coordinator to design and execute family engagement programming and workshops, • Maintain consistent communication with families and school staff to support student success Food Pantry Management • Oversee daily operations of the school food pantry, including inventory management, distribution systems, and resource coordination, • Ensure families have access to food, hygiene, and essential supplies in a dignified and efficient manner, • Develop partnerships to expand pantry resources and sustainability Employment Support & Engagement • Coordinate youth worksite placements, ensuring alignment with student interests and program goals, • Conduct outreach and build strategic partnerships to secure new worksites and employment opportunities (minimum of 3 annually), • Supervise worksite monitors and support participants to ensure a safe, structured, and developmentally appropriate experience, • Conduct regular site visits to monitor performance, safety, and program quality, • Support onboarding, orientation, and ongoing mentorship of program participants Compliance, Documentation & Data Management • Maintain accurate and timely documentation of family engagement efforts, attendance outreach, worksite visits, and participant progress, • Ensure all program activities meet compliance standards, including incident reporting, attendance tracking, and data entry in required systems (e.g., YEPS portal), • Support audits, reporting, and program evaluation processes Collaboration & Resource Coordination • Partner with internal staff (social workers, tutors, coordinators) to provide holistic supports to students and families, • Connect families to community resources, including SNAP benefits, counseling, and crisis intervention services, • Participate in community coalitions and advocacy efforts to strengthen program impact and resource access Additional Responsibilities • Attend all required meetings, trainings, and professional development sessions, • Travel between worksites as needed, • Perform additional duties as assigned by leadership HOW TO APPLY Please send a cover letter and resume to Quennina Wright, Community School Director at qwright@grandsettlement.org. List “Community Advocate Position” in the subject line. Also provide three professional references that can be contacted (at least one should be a former supervisor). Please no phone calls. *Community members from East New York and the greater Brooklyn area are strongly encouraged to apply for this position. EQUAL OPPORTUNITY EMPLOYER (EOE)

Job DescriptionCase Manager – Family Shelter Division: Health, Housing and Homeless Solutions Reports To: Case Manager Supervisor Location: Family Shelter Site Status/Hours: Full-time, Monday – Friday (some evening hours may be required) Salary Range: $50,000 - $50,000 Program Description Brooklyn Community Services (BCS) operates family shelters providing safe, supportive, and dignified transitional housing for families with children experiencing homelessness. Our shelter programs are guided by a trauma-informed, strengths-based philosophy and offer a comprehensive continuum of services—including case management, housing placement, recreation, and supportive programming—to help families achieve stability and permanent housing as quickly as possible. All shelter staff are expected to uphold BCS's commitment to equity, cultural humility, and client-centered care. Position Overview The Case Manager provides comprehensive, trauma-informed case management services to families residing in the shelter. Working as a key member of the social services team, the Case Manager supports families in stabilizing their immediate needs, addressing barriers to housing, and developing and implementing individualized service plans toward permanent housing and self-sufficiency. Key Responsibilities Case Management Services Carry an assigned caseload of families; conduct regular individual and family meetings to assess needs, monitor progress, and adjust service plans. Develop individualized Service Plans with families within required timeframes, addressing housing, income, benefits, childcare, health, and other identified needs. Connect families to internal and community-based resources including benefits, employment, legal services, childcare, and mental health supports. Assist families in completing housing applications, documentation, and eligibility processes for housing subsidy programs. Conduct room visits, family meetings, and required DHS contacts on schedule; maintain documentation in CARES. Crisis Intervention and Support Provide immediate crisis intervention and supportive counseling to families experiencing acute distress. Coordinate with shelter leadership and external agencies in response to safety concerns, child welfare involvement, or family emergencies. Make mandated child abuse and neglect reports as required by law. Documentation and Compliance Maintain accurate, timely, and complete case records in CARES and BCS systems in accordance with DHS standards. Prepare and submit required reports on client progress, program outcomes, and compliance indicators. Participate in weekly supervision, case conferences, and team meetings. Adhere to all DHS, BCS, and program policies and procedures. Perform other duties as assigned. Qualifications Education: Bachelor's degree in Social Work, Human Services, Psychology, or a related field required; MSW preferred. Experience: Minimum of one year of case management experience; experience in shelter, housing, or family services strongly preferred. Knowledge: Familiarity with NYC housing resources, public benefits, and DHS CARES system a plus. Skills: Strong interpersonal, written, and organizational skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Commitment to trauma-informed practice and cultural humility. Other: Bilingual ability (Spanish or another language spoken in the community served) strongly preferred. Candidates will be subject to a criminal background check in accordance with applicable law, including NYC Fair Chance Act requirements. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job DescriptionJob Title: Production Line Leader (Table Leader)Location: Strike Force Staffing – Brooklyn, NY Department: Production Reports To: Production Supervisor Classification: Non-Exempt / Full-Time Salary: $40,000 – $50,000 per year# of Open Positions: 2Job SummaryStrike Force Staffing is seeking a Production Line Leader for a commercial bakery facility in Brooklyn, NY. This hands-on leadership role is responsible for ensuring accurate product packaging, labeling, and line performance while supporting and guiding packers and new hires.Candidates with experience in a commercial bakery or food & beverage production environment are strongly encouraged to apply. Familiarity with bakery equipment such as mixers, ovens, and packaging machinery is a plus.Key Responsibilities • Ensure products are correctly packaged using proper materials and meet required counts., • Perform 30-minute interval checks of metal detectors; report any malfunctions to the Supervisor or QA., • Confirm and follow production orders accurately., • Supervise proper sealing, labeling, and stacking of products into trays or on pallets., • Accurately document production and QA data., • Act as a backup for QA personnel in enforcing SQF food safety regulations when necessary., • Assign staff to ensure efficient coverage and breaks., • Train and guide new hires; provide feedback and direction to packers., • Support production line operations and assist packers as needed., • Maintain cleanliness and organization of work areas, including sweeping, wiping, and waste disposal.Required Skills & Qualifications, • Ability to read English and perform basic math., • Must be able to stand for extended periods and lift up to 30 lbs., • Strong attention to detail and ability to maintain focus during repetitive tasks., • Ability to follow instructions and provide clear direction to others., • Leadership and training skills with a hands-on approach., • Comfortable working in a warm, fast-paced production environment., • Experience in commercial baking or food manufacturing is a plus., • Knowledge of bakery equipment such as mixers, proofers, ovens, and sealers is a plus.Work Schedule, • 1st Shift - Full-time position, generally 7:00 AM – 3:30 PM, with flexibility for evenings or weekends as needed., • 3rd Shit – Full – time position, generally 6:00PM – 2:30AM with flexibility for weekends. Why Join Us?, • Competitive salary: $40,000 – $50,000/year, • Opportunity for advancement in a growing commercial bakery, • Team-oriented work environment, • Training and cross-functional development opportunitiesApply today to join our Brooklyn-based production team and grow your career in commercial baking!

Job Description Title of Position: Case Manager Department: SupportiveHousing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Perform other related duties, as needed. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments as needed including apartment viewings. Qualifications: • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Bilingual – English/Spanish proficiency a plus. Core Competencies: • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences., • Communicating and Collaborating: Values the full spectrum of diversity and inclusion. Keeps the supervisor informed about progress and problems; avoids surprises. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description Job Title: Prevention Specialist Schedule: Approximately 10 to 25 hours per week Job Type: Part-Time, Non-Exempt, Hourly Pay Rate: $25 to $30 per hour JOB DESCRIPTION United Activities Unlimited, Inc. (UAU) is a Staten Island-based community organization providing youth development, education, and community support services. The Prevention Specialist supports OASAS-funded prevention programming by delivering evidence-based education, outreach, and counseling services to at-risk youth and community members. This role focuses on assessment, prevention counseling, community engagement, and documentation while supporting positive youth development and reducing risk factors related to substance use, violence, and family stressors. This position requires regular travel throughout Staten Island. REQUIRED JOB QUALIFICATIONS · Bachelor’s Degree in Social Services, Early Childhood Education, or a related field required · Must be at least 18 years of age · Fluent Spanish required · Reliable transportation and a valid driver’s license required · Minimum of two years of experience working with youth ages 5 to 18 · Experience providing prevention, counseling, outreach, or youth services · Proficiency with Microsoft Word, Excel, PowerPoint, Google Drive, and virtual platforms · Strong verbal, written, and problem-solving communication skills · Ability to work independently while contributing to a collaborative team environment · Willingness to take initiative and maintain a flexible schedule, including occasional evenings or weekends · Demonstrated cultural competence and respect for individuals’ diverse backgrounds and abilities PHYSICAL REQUIREMENTS · Ability to work in a standard office environment using typical office equipment · Ability to sit, stand, and walk throughout the workday · Ability to remain in a stationary position for portions of the day · Ability to work both indoors and outdoors based on program needs and weather conditions · Ability to travel to multiple program sites throughout Staten Island · Ability to communicate clearly and exchange accurate information · Ability to observe details at close range EQUAL OPPORTUNITY EMPLOYER United Activities Unlimited, Inc. is an Equal Opportunity Employer (EOE). UAU is committed to creating an inclusive work environment and encourages candidates from diverse backgrounds to apply.

Job Description PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place to enable the successful relocation of families to permanent housing. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) complete family’s intake assessment, service plan/independent living plan, housing, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), Review accessible information from Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES) ensure that all information is updated in system in a timely fashion as required by DHS., • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements and services thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless., • Coordinate services, as needed, to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting and money management skills so the goal of permanent housing may be realized., • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document progress of service plans and document all significant interactions with or on behalf of the clients to ensure the clear, effective delivery of service to families and the provision of high-quality social services that are in compliance with the State, City and Agency regulations., • Develop and maintain appropriate helping relationships with the families to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals., • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement., • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services., • Facilitate groups, as designated, to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing., • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State and City regulations., • Facilitate effective communication among staff, both within the Casework Unit and with other staff members. Ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and discharge and changes in public assistance cases to ensure the smooth functioning of the family and compliance with numerous regulatory agencies., • Perform other duties and special projects as assigned and required including serving on-call for a one-week period each quarter., • Assist in the transferring clients in and out of the program, when required. SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures., • Participate in training and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance., • PRINCIPAL RELATIONSHIPS:, • Frequent interaction with diverse clients to assess and respond to their needs., • Collaborative working relationships with and guidance to, volunteers who provide assistance in the facility., • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services. MINIMUM QUALIFICATIONS: • Education: Bachelor’s degree preferred and/or an Associated degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice or Human Services., • Experience:, • a) Bachelor’s degree (preferred) with a minimum of one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services or housing services preferred., • b) Associate degree (considered) with a minimum of two (2) experience in social services, counseling, crisis intervention, family services, preventive services or housing services preferred., • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and family dynamics treatment is necessary., • Bilingual language ability highly desirable., • Excellent written and verbal communication skills., • Excellent interpersonal and computer literate in Microsoft-Office. OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule. • Travelling throughout various locations in the New York City area., • Climatic issues of temperature variance and ventilation association with resident facility impact delivery of services., • Lifting and moving objects weighing up to 30 pounds several times a week., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1 Shift Schedule: Tuesday–Saturday: 9:00 AM–5:00 PM | One Late Day: TBD With Manager | Days Off: Sunday & Monday

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Perform other related duties, as needed. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments as needed including apartment viewings. Qualifications: • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Bilingual – English/Spanish proficiency a plus. Core Competencies: • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences., • Communicating and Collaborating: Values the full spectrum of diversity and inclusion. Keeps the supervisor informed about progress and problems; avoids surprises. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. RESPONSIBILITIES: • Manage a small caseload for a diverse client population for the following programs: ACS Voucher Recert Program, Emergency Needs for the Homeless Program and Food Access and Assistance Program., • Conduct intakes and assessment and input information in database (provided by ACS/Robinhood) and Salesforce, • Provide clients with internal and external referrals as needed, • Perform client advocacy and follow-ups services, • Document client progress and all interactions with or on behalf of clients in the database, • Complete training needed to facilitate information to targeted communities (catchment areas in provided Community Districts; BX 1, 2,3,6,4,5,7,9, and 11), • Participate in community outreach events as scheduled, • Perform additional duties as assigned. QUALIFICATIONS: • Bachelor’s Degree/HS/GED with 1 year experience in benefits and gov’t entitlements, • Bilingual both verbal and written preferred, • Proficiency in modern business communications including personal computers, electronic mail, voicemail, and copier equipment, • Proficiency in virtual platforms is preferred, • Develop a customized service plan with clients, outlining action steps and responsibilities., • Assist the client with obtaining necessary documentation to recertify their existing ACS Childcare voucher. This includes catchment areas in the following community districts in the Bronx (catchment areas; BX 1, 2,3,6,4,5,7,9, and 11), • Conduct follows ups to families (using multiple sources such as text, email, phone or in person (if required) to ensure they can sustain their childcare benefit., • Maintain up to date case files and database entries, as well as regular contact with clients via office visits, telephone contact and home visits., • Coordinate client referrals for other needed services, • Other duties as assigned. PHYSICAL REQUIREMENTS • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Perform other related duties, as needed. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments as needed including apartment viewings. Qualifications: • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Bilingual – English/Spanish proficiency a plus. Core Competencies: • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences., • Communicating and Collaborating: Values the full spectrum of diversity and inclusion. Keeps the supervisor informed about progress and problems; avoids surprises. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Other job-related duties that may be assigned ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies. QUALIFICATIONS AND EXPERIENCE: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience, or associate's degree plus 3 years above experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITLES: • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies. QUALIFICATIONS AND EXPERIENCE: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience, or associate's degree plus 3 years above experience.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for the development and implementation of the Individualized Service Plans for the people we support and their advocates in accordance with the regulations and requirements of the applicable governmental and other regulatory agencies within a residential setting. Provides case management services to assigned individuals and determines individual aptitudes, interests and preferences. Identifies appropriate service providers and links individuals with providers. Coordinates services and monitors the satisfaction of the people we support with the services received. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Case Manager will include, but are not limited to the following: • Provides social services to each person we support working toward maximizing their social functioning, enhancing coping capacity of their family, asserting and safeguarding their human and civil rights, and fostering their human dignity and personal worth., • Develops and monitors individual treatment plan in accordance with regulatory and agency policy., • Participates in interdisciplinary planning. Interprets, documents, and follows up on all recommendations of interdisciplinary team meetings. Chairs all meetings of the interdisciplinary team., • Includes channels of communications and consultation with residential staff and professional staff to identify the needs as the people we support progress through habilitation., • Develops goals and activities generated by interdisciplinary team. Produces an active treatment plan schedule for each person served., • Documents comprehensive functional assessment and review of plan of care as needed., • Ensures proper data collection through observation and in-service training., • Assists in all activities of daily living and participates in activities outside of the residence, i.e. shopping, trips swimming pool as needed., • Supervises Residence Program Specialists in implementation of active treatment plans., • Makes regular and meaningful family, residential, and agency-wide contacts., • Trains and instructs Residence Program Specialists on the specific goal plans for the people we support, relevant data collection, daily routine, and general procedures and practices of the residence., • Maintains contacts with government social services agencies, not-for-profit social service agencies to access resources and/or advocate for services., • Performs individual evaluations to determine whether and when alternate placement is needed., • Handles family outreach and in-service training., • Ensures that all benefits for which the people we support may be eligible for are applied for in an expeditious manner and to effect transfer of any prior accumulated funds to agency., • Provides systematic follow-up to assure referral to appropriate community agencies upon discharge., • Works regularly with, develops, or is responsible for maintaining security of confidential information such as records of person receiving services which requires regular use of discretion. Improper disclosure may cause embarrassment, disruption, or conflict to agency or persons receiving services and their families., • Coordinates admissions to program including preparation of referral material, initial screening of applicants, contact with families, and other referral services., • Ensures all required adaptive equipment is secured and maintained in good working order., • Maintains up to date files on applicants., • Processes new admissions including contact with families and arrangements for day programming., • Advocates for the people we support to ensure that all their rights are being fulfilled., • Writes monthly case notes on all interpersonal, social, workshop progress and family contacts of the people we support., • Serves as a liaison to Day Programs, Service Coordination, and Clinics as needed., • Keeps abreast of changes in field., • Performs other related duties as requested. QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write, speak, and understand English, • Ability to speak American Sign Language (ASL) fluently, • Good interpersonal skills are required to interact effectively with employees, co- workers, the people we support, their families, and outside contacts., • Excellent organizational skills., • Proficiency in the use of a personal computer. And knowledge of appropriate software, • Due to sensitive nature of the position, must be able to maintain the strictest confidentiality., • Ability to work independently and handle multiple tasks., • Ability to work flexible hours. EDUCATION and/or EXPERIENCE • Bachelor's Degree in the Human Services field, • At least one year of prior experience working with people with developmental disabilities COMPENSATION: $26.78 - $27.81/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITLES: • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies. QUALIFICATIONS AND EXPERIENCE: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience, or associate's degree plus 3 years above experience.

Job Description Catholic Charities of the Archdiocese of Newark is one of New Jersey’s largest non-profit social service agencies with programs and facilities serving Bergen, Essex, Hudson, and Union counties. We are currently seeking a Full Time Case Manager for our St. Bridget's Residence Shelter, located in Newark, NJ. Job Duties: • Responsible in assisting clients with the appropriate service referrals as well as developing a service plan to enable clients to meet their potential goals., • Linking individual clients to services with program activities that suitable for clients needs., • Responsible for continuity of care and assuring clients are maintaining productivity. Job Requirements: • Bachelor's Degree required, • 2-3 years related experience required Visit our website www.ccannj.com Internal Applicants: Please be advised that current employees applying to open positions within the Agency are required to fill out an Agency Internal Job Application Form which is available for download to all employees on HR's public folders in Outlook. Please forward the completed form to HR via email to the agency email address indicated at the end of the application form. Agency Mission: In response to the Gospel of Jesus Christ, Catholic Charities, as a ministry of the Archdiocese of Newark, serves the poor and marginalized and advocates for their needs in order to promote the inherent dignity and worth of all people without regard to race, religion, or culture. Benefits: CCAN offers a competitive compensation and comprehensive benefits package for employees. CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. Potential eligibility for federal student loan forgiveness. Salary: $35,000 Powered by JazzHR 7izoGttcqj

Job Description Advocates For Children (AFC) is a dynamic social justice organization that strives to ensure a high-quality education for New York students who face barriers to academic success, focusing on students from low-income backgrounds. AFC works on behalf of children and youth who are at greatest risk of academic failure due to poverty, race, ethnicity, disability, homelessness, immigration status/limited English proficiency, or involvement in the child welfare or juvenile/criminal legal systems. We use uniquely integrated strategies to advance systemic reform, empower families and communities, and advocate for the educational rights of individual students. AFC grounds our work in our organization's values: • Family-Centered: We listen to what families want for their children and empower them with information and support., • Expertise: We ground our advocacy in more than 50 years of experience with the NYC public schools and deep knowledge of the legal and education systems affecting the students and families we serve., • Passion: We are united by our unrelenting drive to dismantle obstacles to education and our unwavering dedication to NYC's students and families., • Community: We foster collaboration and inclusive practices within our team and with outside partners so we can learn from different perspectives and unite in advancing our common goals., • Justice: We view the law as a powerful tool to bridge gaps in access to education and help families from under-represented communities fight for their rights., • Impact: We recognize that our value lies in the difference we make in the lives of students and their families and push ourselves to achieve concrete results. For more information on AFC, see www.advocatesforchildren.org. Job Summary AFC seeks an Education Advocate in our Immigrant Students' Rights Project (ISRP). ISRP works to protect the education-related rights of underserved immigrant families. Immigrant families face unique obstacles in NYC public schools related to their linguistic and cultural backgrounds. We are looking for an advocate to join our team to serve immigrant families of children with disabilities and English Language Learners (ELLs). The Education Advocate will report directly to ISRP's Project Director. Primary Duties and Responsibilities • Assisting families with school related issues such as special education, school enrollment, bilingual programs, and bullying;, • Conducting intakes of new clients;, • Participating in school meetings and school visits;, • Providing know-your-rights trainings to families across New York City and staffing tables at information fairs;, • Locating and connecting families with resources in their communities;, • Drafting and updating informational materials for immigrant parents; and, • Supporting ISRP policy advocacy efforts as needed. Qualifications • Understanding of and alignment with AFC's mission. Please review AFC's work at www.advocatesforchildren.org., • Desire to learn, both as an individual and as part of an organization, and apply diversity, equity, inclusion, and anti-racism principles., • A bachelor's degree., • Fluency in Spanish., • Organized, detail oriented, and able to work independently on tasks and deliverables, • Experience working with children or families preferred., • Strong presentation skills and comfort with public speaking., • Strong writing ability and analytical skills., • Ability to explain complex concepts in a manner that is easy to understand., • Ability to multi-task and respond to changing needs., • Available to work occasional evenings and weekends and to travel within the five boroughs., • Proficient in Microsoft Office programs: Word, Outlook, SharePoint How to Apply Candidates should submit a resume and cover letter highlighting why they are interested in this role at AFC and how their experience aligns with the Education Advocate position, including any personal or professional experience that demonstrates your connection to the populations that AFC serves. The position is available starting in August 2026, and resumes will be reviewed on a rolling basis. Due to the high volume of applicants, only qualified candidates will be contacted. Compensation This is a full-time position, with a salary in the range of $62,489 - $68,003, depending on experience, and includes a comprehensive benefits package. This position is expected to work at least 2 days a week in the office and remotely on the remaining days. ADDITIONAL COMPENSATION INFORMATION AFC's current compensation package includes medical and dental insurance, with a plan option that covers full payment of medical plan premiums for staff and their qualified dependents. AFC has generous time-off policies that include 10 federal holidays, office closure between Christmas and New Year's Day, and 15 vacation days and 15 paid time off days in the first year of employment. AFC also offers a 403(b) plan with a fully vested employer match and coverage of the premium cost of life insurance and short-term and long-term disability insurance. AFC is an equal opportunity employer that actively seeks to recruit and retain a diverse staff and encourages all applications including from people of color, persons with disabilities, parents of persons with disabilities, persons of diverse sexual orientations, gender identities or gender expressions and persons of diverse socioeconomic backgrounds. AFC is committed to providing access, equal opportunity, and reasonable accommodation when requested by a qualified applicant or employee with a disability or other protected characteristic. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. For more information and to request an accommodation, contact Human Resources at HR@advocatesforchildren.org.

Job DescriptionSalary: $30.22/hour, non-negotiable Position: Case Manager Department: Specialized Programs Location(s):Manhattan Main office Reports to: Manager, Child and Adolescent Program Classification: Full Time, Non-Exempt Work Model: Hybrid Compensation: $30.22/hour, non-negotiable Established by Black and Latina activists in 1984, the Violence Intervention Program (VIP) is NYCs only culturally specific organization with a mission to address domestic and sexual violence within Latine communities. We provide intensive support and services to 3,500+ survivors and children every year and reach 10,000+ community members through community events and preventive education workshops. We are dedicated to developing innovative programs that meet the complex needs of our diverse community and that align with our organizational values. The Child and Adolescent Program (CAP) Case Manager provides trauma-informed support to children and families impacted by domestic and sexual violence. This role coordinates intakes, assessments, referrals, and case management services while connecting clients to resources and advocating their needs. The Case Manager works closely with the Program Manager and clinical team to ensure high-quality, survivor-centered care. Essential Functions: • Conduct intake, screenings, needs assessments, and safety evaluations., • Provide individualized case management, advocacy, referrals, and resource coordination., • Support clients with educational, medical, legal, immigration, and social service needs., • Maintain accurate case records, documentation, and reports., • Ensure compliance with mandated reporting requirements and confidentiality standards., • Collaborate with internal and external partners to coordinate comprehensive services., • Represent VIP at community meetings, outreach events, and stakeholder gatherings., • Assist with data collection, grant reporting, and program evaluation efforts. Qualifications: • Bachelor's degree in Social Work, Psychology, Human Services, or a related field, or equivalent experience., • Minimum 2 years of case management or direct service experience., • Fluency in Spanish and English (written and verbal)., • Knowledge of trauma-informed care, victim services, and violence prevention., • Experience working with diverse, immigrant, and Latinx communities., • Strong communication, organizational, and advocacy skills., • Ability to work independently and collaboratively while maintaining confidentiality. Compensation & Benefits • Full-time, non-exempt position, working 35 hours per week with a pay rate of $55,000/year., • VIP covers 90% of medical insurance premium costs for employees and their families., • Flexible Spending Accounts & Health Savings Accounts available., • Unlimited Paid Time Off program, 12 paid holidays, a mid-year and end-of-year office closure., • Summer Friday schedule (optional), • Commuter benefits (Mass Transit & Parking), • 403b retirement plan, • Employee Assistance Program, • Disability & Life Insurance Please visit our website to apply and for more information about the role: https://violenceinterventionprogram.bamboohr.com/careers/

Job Description Catholic Charities of the Archdiocese of Newark is one of New Jersey’s largest non-profit social service agencies with programs and facilities serving Bergen, Essex, Hudson, and Union counties. We are currently seeking a Full Time Case Manager for our LIHEAP/USF Outreach program in Newark, NJ. Job Duties: • Develops relationships with local social services and public benefit agencies, shelters and faith-based and community-based organizations serving low-income, at risk and homeless families, • Participates in conferences, workshops, special projects, and staff meetings, • Helps individuals and families to apply and obtain LIHEAP/USF benefits, • Provides outreach sessions, visit buildings, agencies and other locations where client can be helped, • Manages time and works independently Requirements: • Bachelor’s Degree, • 1 year of related social service experience, • Valid NJ driver's license, • Bilingual preferred Visit our website www.ccannj.com Internal Applicants: Please be advised that current employees applying to open positions within the Agency are required to fill out an Agency Internal Job Application Form which is available for download to all employees on HR's public folders in Outlook. Please forward the completed form to HR via email to the agency email address indicated. Agency Mission: In response to the Gospel of Jesus Christ, Catholic Charities, as a ministry of the Archdiocese of Newark, serves the poor and marginalized and advocates for their needs in order to promote the inherent dignity and worth of all people without regard to race, religion, or culture. Benefits: CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. Potential Eligibility for federal student loan forgiveness Salary: $49,000 Powered by JazzHR Zm1cy05r7q

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Provide ongoing safety assessment and risk management, crisis intervention, crisis counseling, emotional support and case management services of complex client cases, • Advocate on behalf of clients with both internal and external partners to increase client’s access to benefits and resources; provide accompaniment as necessary and requested by clients, • Maintain accurate and timely documentation of case files, including funder reports, • Engaging residents in weekly individual case management sessions that focus on engagement, de-escalation, risk management and safety assessment;, • Participating in staff meetings, case conferences, supervision meetings, trainings and other meetings as required;, • Assisting in the daily operations of the work site to maintain adequate coverage, and a trauma informed/ healing environment; Qualifications: • High school equivalency or high school diploma plus relevant training and experience in human services or related field, including some prior experience working with victims of crimeIf hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdfKnow Your Rights: Workplace discrimination is illegal. Hiring Range: $ 23.36-25.30 Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description Summary: Safe Horizon’s Safe Way Forward Program provides comprehensive trauma-informed client-centered services to families who are affected by intimate partner violence and are involved in the child welfare system. Our goal is help those who have experienced physical, emotional or other forms of abuse to establish long-term safety and healing from the effects of trauma. Safe Horizon uses a client centered, trauma informed, anti-oppressive approach to supporting clients. Responsibilities: The Therapeutic Case Planner provides both practical advocacy services and support to domestic violence survivors, their children and the person causing harm (separately). Duties may include the following: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conduct comprehensive intake and needs assessments for survivors of domestic violence, their children, and/or persons causing harm in intimate partner relationships;, • Provide crisis intervention and short-term counseling for survivors of domestic violence, • Deliver high quality case planning and practical services to children and families including assistance with obtaining services including, but not limited to: safe housing, public benefits, emergency financial assistance, educational services, legal advocacy and representation, and other needed services, • Commit to developing practice skills in accordance to Safe Horizon’s client centered, trauma informed, anti-racist approach, • Engage in safety assessment and risk management dialogues with clients to safety plan, • Conducting home, office, and school visits with clients and their families., • Provides emergency assistance including transportation, food vouchers, financial assistance, emergency cell phones, and lock replacement, • work closely with the Administration for Children’s Services’ Family Service Unit (FSU) and Family Court Legal Services (FCLS), and participate in family court hearings, • Accompany clients to appointments related to accessing services such public assistance and other entitlements, • Participate and support clients in family team conferences, • Maintain clear, concise, and timely documentation with all relevant client information including data entry into a computerized record keeping system, • Participate in the service team of clinician and case planners responsible to maintain a mixed caseload of families (including survivors and their children and persons causing harm), • Implement strategies for addressing vicarious trauma, • Participate and support clients in family team conferences, • Make phone calls and write letters to advocate on behalf of clients, • Preparing for and participate in regularly scheduled SWF team case review meetings about new and on-going cases, • Maintain open communication with supervisors and team members, • Complete referrals and collaborate with other service providers internally and externally as needed, • Participate in the service team of clinician and case planners responsible to maintain a mixed caseload of families (including survivors and their children and persons causing harm) Qualifications: • Combination of two years of experience working with victims of domestic violence and / or child welfare, • Training and experience in case management and/or working with survivors of domestic violence or persons causing harm in a trauma-informed setting;, • Master Degree required, MSW, LSW, MH, LMH or equivalent relevant experience (ACS will consider a waiver for BA or BS Degree with experience) Knowledge and Required Skills: • Sensitivity towards and understanding of victimization, especially the experience of survivors of domestic violence and all members of their families including the person causing harm in the family;, • Strong communication and organizational skills;, • Excellent interpersonal skills, be assertive and well organized;, • Ability to work under pressure in a calm and reassuring manner;, • Demonstrate the ability to work independently and also work on a team with an appreciation of different points of view, • Ability to work evenings as needed and maintain a flexible work schedule, • Basic understanding of computer and systems for managing case records, • Strong oral and written communication skills, • Knowledge of the New York City domestic violence service system, public benefits, child welfare, housing system and other social services. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $26.92 - 29.40 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description CASE MANAGER QUEENS SUPERVISED RELEASE PROGRAM POSTED: 4/23/2026 ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. PROGRAM SUMMARY CJA operates a Supervised Release Program in Queens Criminal Court for defendants of all ages who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention, but are at risk of failing to appear in court if released on recognizance. The program, which operates during the day and night court, screens targeted defendants for release, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in a screening protocol for substance abuse and mental health issues, and agreeing to program monitoring and reporting of non-compliance, re-arrests and scheduled court appearances. POSITION SUMMARY Reporting to the Supervising Clinical Case Manager and under the direction of the Clinical Director, the Case Manager is a dynamic, knowledgeable, and experienced individual with a social service, psychology, or clinical background to help make an impact on the ever-changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city. The Case Manager hired for this position will be working on a team that serves both youth and adult clients (ages 16 years and older). The Case Manager in this role will be responsible for building relationships with participants and their support systems. In building these relationships, the Case Manager will coach and connect people with resources to meet their unique needs, such as education and employment programs, career assessments, job readiness, and other opportunities aligned with their personal goals and interests. PRIMARY RESPONSIBILITIES The Case Manager's functions include: Client Needs Assessments: • Conducting the intake/assessment interview to identify participants' immediate needs, including risk factors for recidivism., • Assessing for mental health and substance abuse problems, making outside referrals as appropriate., • Working with people to explore interests and create plans to take steps towards meeting goals., • Assessing for school and/or job readiness and connecting young participants to quality school and job programming, vocational trainings, technical skills classes or other certification programs, as well as peer support services, based on their personal interests and goals., • Verifying participant contact information and age-appropriate activities and responsibilities to assign to participants at a designated level of supervision. Client Engagement: • Build relationships with program participants ages 16 years and older, • Identify and collaborate with support systems, such as guardians and significant, in participant's life., • Reviewing with participants the conditions of release, program agreement, and consents for disclosure, • Maintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing on-calendar and off-calendar reports for court., • Utilizing cognitive behavioral therapy, including using the use of interactive journaling, in applicable sessions., • Run psychoeducational and supportive psychotherapeutic groups for participants ages 16-24 years old., • Motivating participants to engage in voluntary services. Documentation and Reporting: • Updating computerized case management appointments accordingly to produce periodic reports on participant's compliance., • Writing formal progress reports for each court date, in accordance with program requirements and quality standards; advocate for graduated sanctions for eligible clients., • Completing all necessary documentation and maintaining all data set reporting requirements in the program's case management database Teamwork and Relationship Building: • Maintaining professional communication with defense attorneys, Assistant District Attorneys, and referral agencies until transfer or completion of reporting responsibilities, • Appearing and advocating in court regarding participants' compliance as necessary, • Participating in clinical supervision, case conference meetings, staff meetings, and on-service trainings; identify new opportunities for staff development. MINIMUM QUALIFICATIONS • Bachelor's degree in social work, psychology, sociology, criminal justice, or other related field, • 2 years of experience in case management; at least 1 of those years working with an adolescent population., • Must be willing to work evening and weekend hours, as operations expand. PREFERRED QUALIFICATIONS • Knowledge of NYC Court Operations, • Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals, • Ability to exercise sound and quick judgment, • Excellent communication and writing skills, • Excellent time management skills, • Computer literate with the ability to quickly adapt to changing technology, • Bilingual skills preferred (Spanish, Mandarin, Korean, French-Creole, a plus). Those with other language skills are also encouraged to apply., • Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or Credentialed Alcoholism and Substance Abuse Counselor in Trainee (CASACT) encouraged to apply Note: This position is expected to operate on a hybrid schedule with in-person work 4 days per week and 1 remote day. The successful hire must be able to assume responsibilities that are both remote and on-site, in accordance with CJA policy at the time of hire. SALARY: $67,165 Location: Long Island City or Kew Gardens *Internal applicants must be at least 1 year in their current role and in good standing (no disciplinary action within the last 90 days) to be eligible for this role. CJA VALUES Each employee at CJA is guided by these work values: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families., • Innovation: We value curiosity as a driving force to lead the way in pretrial services. We use innovative techniques in research, pilot programs, and engaging justice-involved communities to execute our mission of reducing unnecessary pretrial detention. BENEFITS: CJA offers a very generous benefit plan including health, dental and vision insurance, a comprehensive mental health and wellness (EAP) plan, four weeks' vacation, paid holidays and a retirement plan with employer matching contributions. CJA is also strongly committed to professional learning and development for its staff members and offers staff varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development. NOTE: Only those candidates being considered will be contacted. No phone calls please. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. CJA is committed to embodying the principles of Diversity, Equity, Inclusion, and Belonging as cornerstones of our mission and culture. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description Summary: The Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system and victims of crimes committed by juvenile delinquents. Essential Job Functions: · Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. · Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse; · Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection; · Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients; · Safety planning and risk assessment; · Referring victims to shelters and other services as needed; · Assisting clients with relocation and housing; · Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.; · Attending internal and external meetings, trainings and workshops; · Maintaining thorough and accurate case records and statistics; · Various other duties to be determined by supervisor. Interacts with: Family Court personnel including Judges, Clerks, and Court Officers; Civil Legal Attorneys including members of the 18B panel, Law Guardians, and Domestic Violence attorneys; NYPD; District Attorney’s Office; ACS; and other legal and social service providers. Qualifications and Skills: Required: · Understanding of the dynamics of domestic violence and other forms of victimization · Experience working with survivors of domestic violence. · Excellent communication and organizational skills. · Ability to work as part of a team while also independently generating tasks. Desirable: · Knowledge of the Family Court and criminal justice system is preferred. · Bilingual (English/Spanish) strongly preferred. Education: Required: Bachelor’s Degree or equivalent experience. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - $24.00

Job Description About theOrganization Centerfor Community Alternatives (CCA) supports and builds power with peopleacross New York State who have been affected by mass incarceration,criminalization and community disinvestment. Through a statewide network ofdirect services, advocacy and organizing, and by supporting the leadership ofdirectly-impacted people, we advance civil and human rights for all NewYorkers. CCA works to build a world where everyone has what they need tothrive. WhyJoin the Team? At CCA,we are committed to fair transparent pay, and we strive to provide competitivemarket-informed compensation. The successful candidate's salary is determinedby the combination of knowledge, skills, competencies, experience, andgeography. Our goal is to continue to make CCA one of the mostdesirable nonprofit places at which to work, and in part, recognize theimportance of work-life balance. Job Summary Responsible for liaising and working with criminal court stakeholders to assess, screen and advocate for individuals (youth and adults) to be placed in CCA’s alternative to incarceration and alternative to detention programs (ATI/ATD); develop written, client specific ATI/ATD plans and prepare written court reports detailing clients’ progress and participation in ATI/ATD programming. This job provides exposure to all criminal justice stakeholders and permits regular courtroom appearances. Mission, Culture and Fit The Court Advocate needs to match the mission and culture of CCA, including meeting participants where they are at; engaging participants with a non-judgmental, inclusive attitude; holding space for trauma associated with criminal legal system involvement and incarceration; and helping participants to believe in their ability to transform their lives. Duties and Responsibilities • Screen court related documents to identify eligible candidates for CCA’s ATD/ATI programs;, • Liaise with defense attorneys, prosecutors and judges;, • Interview prospective clients, both currently incarcerated and in the community;, • Collect and review additional information through interview of family members and other collateral sources;, • Advocate before the court for the release of clients to CCA’s ATD/ATI programs;, • Prepare and present written and verbal reports to the court regarding clients’ participation in ATD/ATI programming;, • Participate in interdisciplinary case conferences and collaborate with counselors/case managers, support staff, and clinical team, to assist clients in achieving their individualized goals and satisfying court mandates;, • Assist with the coordination of services to clients, ensuring that all court appearances are covered and the necessary plans and follow-up reports are timely submitted., • Record accurate information on all activities, including court proceedings and appearance outcomes related to clients’ cases;, • Track displacement, referral, intake and other related statistics for program reporting., • Promote CCA’s ATI/ATD programs and explain program requirements to clients and criminal justice stakeholders;, • Establish and maintain collaborative relationships with defense attorneys, prosecutors, judges, and other criminal justice stakeholders;, • Perform other duties as needed. Qualifications • Demonstrated commitment to working with disenfranchised individuals from all walks of life. Relevant personal experience is a plus;, • Ability to get access to the courts through an Office of Court Administration Secure Pass;, • High school diploma or GED/HSE required; Bachelor’s Degree or MSW, preferred;, • Previous court advocacy experience preferred;, • Computer literacy (word processing, e-mail, internet research, data entry) required;, • Knowledge of the structure and procedures of the Criminal Legal System and its terminology required;, • Strong oral and written communications skills required;, • Bilingual English/Spanish a plus., • Relevant personal experience in terms of recovery and/or justice involvement, a plus. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. • 12 paid holidays per year, • 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment., • Time off is earned starting on your first day., • 7 days of paid sick time, • 100% paid family leave, • Public Service Loan Forgiveness (PSLF) Program CCA Website: HERE

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and, • Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at www.innovatingjustice.org. THE OPPORTUNITY Brooklyn Justice Initiatives (BJI), the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Kings County Criminal Court and community-based offices, BJI is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling. BJI seeks a Case Manager for the borough’s Supervised Release Program (SRP) Brownsville/East New York office. Reporting to Supervising Case Manager, Case Manager is the front line of service delivery and key to ensuring that the program meets its mandate. Specifically, the Case Manager will supervise SRP participants according to their assigned tier and level; work with participants to identify and address barriers to compliance and court attendance; conduct outreach to participants, court stakeholders, community-based service providers, and collateral contacts; connect participants to appropriate services in the community to support their stabilization, and ensure accurate and timely court reporting on participants’ compliance with program requirements. Accurate and timely data entry is a core responsibility for this position. Additionally, the Case Manager will co-facilitate pro-social and psycho-educational groups. Please note that this role is not eligible for clinical hours. Responsibilities include but are not limited to: • Provide supervision and court monitoring for SRP participants according to their assigned tier and level by completing check-ins in the specified method and frequency, while treating all participants with dignity and respect;, • Proactively communicate and reinforce program expectations with participants;, • Work with participants to identify and address barriers to compliance with supervision requirements and court attendance;, • Provide comprehensive, clinically-informed case management services by orchestrating internal and external resource allocation and service referrals;, • Referrals should align with participants’ needs and goals, including but not limited to substance use, mental health, trauma, intimate partner violence, housing, education, and employment;, • Monitor participants’ compliance with supervision requirements;, • Conduct outreach to participants, their collateral contacts, and defense attorneys to maximize compliance with supervision requirements;, • Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;, • Submit accurate and timely reports to court within designated time frames, including compliance, noncompliance, re-arrest, and mandatory programming court notifications;, • Maintain professional and positive relationships with court staff, judges, and attorneys;, • Co-facilitate pro-social and psycho-educational groups for participants in collaboration with SRP Clinicians;, • Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;, • Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets;, • Attend project events, community events, and meetings after house, as needed; and, • Additional relevant tasks, as necessary. Qualifications: • Bachelor’s degree and two years direct practice experience (e.g., therapeutic or case management) required, or high school degree or equivalent degree and six years direct practice experience required;, • Experience in pretrial, court-based, or criminal legal system strongly preferred;, • Must be detail-oriented with strong organizational and time management skills;, • Masters degree in Social Work, Mental Health Counseling, Forensic Psychology valued but not required;, • Experience working within a specialized branch of service provision like substance use treatment, mental health services, co-occurring disorders, or adolescent development preferred;, • Experience using trauma-informed and strength-based approaches strongly preferred;, • Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;, • Professional demeanor and ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies;, • Openness to work collaboratively with people from diverse backgrounds in a culturally-competent manner; and, • Bilingual (English-Spanish) preferred. Position Type: Full-time in-person work required; weekend and evening hours required, as needed. Position Location: Brooklyn, NY (Brownsville/East New York). Compensation: The compensation range for this position is $53,050 - $68,800 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. Timeline to Apply: The Center is accepting applications on a rolling basis. We encourage interested applicants to apply as soon as possible. Note: This position is part of the NOLSW, UAW 2320 bargaining unit. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR PfbICyT1ZP

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and, • Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at www.innovatingjustice.org. THE OPPORTUNITY The Bronx Community Justice Center, a program of the Center for Justice Innovation, works to create a safer, more equitable Bronx through community-driven safety initiatives, violence prevention, youth opportunity, and economic development efforts. Save Our Streets South Bronx is a replication of the Chicago Project for Violence Prevention’s evidence-based Cure Violence program, a cutting-edge gun violence prevention model that aims to reduce and prevent shootings through the use of public health strategies. The Bronx Community Justice Center is seeking an Outreach Worker for the Save Our Streets South Bronx program. Reporting to the Outreach Worker Supervisor, the Outreach Worker will serve as a mentor and peer counselor to a caseload of 10-15 individuals most impacted by community violence, redirecting them toward positive attitude, behavior, and lifestyle changes. Responsibilities include but are not limited to: • Identify and form relationships with individuals who are at high risk of involvement in shootings and killings to help them rethink the impulse to act violently and redirect their lives in more positive directions;, • Build and maintain a caseload of participants, and develop and implement a personalized risk reduction plan with each participant;, • Work with community partners and the rest of the S.O.S. team to identify and diffuse “hot spots” for shootings and violence;, • Intervene in local conflicts to try to prevent an outbreak of violence, and work to prevent retaliations when violence does occur;, • Provide clients with support and linkages to programs and opportunities in the community (e.g., job programs, GED, drug treatment, and mentoring);, • Conduct outreach to the community (individually and as a team member) to build strong relationships with youth, residents, businesses, and community groups;, • Participate in organizing responses to shootings;, • Increase visibility when shootings/killings take place in the target area and surrounding target area;, • Keep supervisor informed of all relevant community activities;, • Document all work including shootings and other acts of violence prevented, case notes, referrals, contacts with participants, and changes in participant’s status as directed by the Outreach Worker Supervisor and Program Manager;, • Refer participants to programs that are a part of the New York City “Crisis Management System” including therapeutic services, legal services, and employment services, as needed;, • Plan, attend and help facilitate community and participant events;, • Attend and participate in all mandatory staff meetings, trainings, workshops and other team meetings as required, which may include non-traditional business hours;, • Attend weekly supervision and keep the Outreach Worker Supervisor informed of all work-related activities; and, • Additional relevant tasks, as needed. Qualifications: Candidates who are formerly incarcerated or have other experience in the criminal justice system are particularly invited to apply. A high school diploma as well as a minimum of 2 years’ experience or the equivalent in a related area, knowledge of mental health illness and understanding of psychosocial triggers, strengths and personal needs is required. The candidate should reside in or have an in-depth knowledge of Morrisania or Mott Haven. Experience working with at-risk youth and gang members, and knowledge of the street sets, crews, gangs, and or groups is a must. Candidate must be able to walk 30 blocks or more on a regular basis, and work a flexible schedule that includes late evenings, weekends, and holidays. Must be willing to work in inclement weather. Excellent communication skills, commitment to working towards positive community change, and interest in learning new skills and information are a must for this position. Position Location: South Bronx Position Type: Full-time, evenings and weekends. Schedule may be flexible, changing, and include late nights. Compensation: The compensation range for this position is $55,000 - $58,400 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR Nhc4mEMQjA

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Position: Case Manager Reports To: Case Management Supervisor Location: 185 St. Marks Place, Staten Island, NY 10301 What the Case Manager Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Review all documentation establishing tenants' eligibility for program and make file copies., • Create and maintain tenant files., • Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments., • In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals., • Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA., • Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade tenants to participate more fully in this process., • Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes., • Participate in case conferences., • Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building)., • Act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Schedule appointments for tenant with referral organizations., • Escort tenants to appointments (educational, medical, social service, etc.), • Assist tenants in completing applications for benefits and entitlements and may process applications on tenants' behalf., • Follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability., • Evaluate actual living conditions of tenants through home visits., • May prepare marketing materials for the program., • May prescreen tenants over the telephone for eligibility and may schedule intake appointments., • Input tenant data and tenant progress information into automated database Minimum Education/Experience Required: • Bachelor’s degree (e.g., B.A., B.S.W. Other Requirements: • Experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience. Compensation: $47,174-51,500 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA and CAMBA Housing Ventures are proud to be an Equal Employment Opportunity Employer. We value a diverse & inclusive workforce and do not discriminate based upon race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, age, status as a protected veteran, status as an individual with a disability (including pregnancy, childbirth, or related medical conditions), or other applicable legally protected characteristics. Powered by JazzHR CU441YWUyi

Job DescriptionBarrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and non-residential services to disabled survivors of domestic violence, to the disabled homeless, and support to physically disabled individuals with mental health and/or chemical addiction issues. BFL Apartments (BFLA) is a NY/NY III type supportive housing program. BFLA offers services to vulnerable and needy populations who are survivors of domestic violence, specifically, homeless disabled adults and disabled veterans and families. This program’s facility is located in the South Bronx. There are two buildings: a 70-unit studio apartment building for single adults (SPMI-chronic homeless population A) and a 50-unit apartment building for families (SPMI/MICA-chronic homeless population G). Barrier Free Living is seeking qualified applicants to join our team. Behavioural Health Coordinator will report to the Director of Social Services and will be required to perform the following duties and responsibilities; Responsibilities: • Hold a caseload of 10-15 SPMI/MICA tenants., • Complete program Intake/Assessment of new tenants., • Develop, monitor, and update service plans that are mutually developed with each tenant., • Follow-up meetings with tenant including home visits to discuss related service plan goals and benchmarks., • Provide individual supportive counseling with tenants to assist in developing skills to stabilize their medical, psychosocial and behavioral health status., • Provide crisis intervention and other services to assist tenants to develop better coping skills., • Collaborate with the interdisciplinary team to obtain strategies to assist tenants in achieving identified goals to maintain stability., • Accompany tenants to Family/Criminal/Housing Court hearings and advocate for tenants as needed., • Provide referrals for legal assistance and any other service provider within the community as needed., • Assist tenant with any ACS or Prevention services requirements., • Complete ongoing apartment inspections, tobacco assessment, and vocational assessments as required by DOHMH contract., • Monitor tenants' ability to pay rent and utility bills to ensure housing stability., • Participate in staff/case conference meetings, supervision, and required training., • Ensuring timely and accurate entry of progress notes in AWARDS., • Comply with all agency and program policies and procedures. Qualifications: • Master’s Degree in Social Work, Psychology, Counselling, or related field.Experience in supportive counseling, harm reduction stages of change model, motivational interviewing, and trauma-informed care., • Experience working with mental illness, substance users, domestic violence and familiarity with disability issues a must., • Excellent computer skills (PC)., • Excellent oral and written communication skills., • Ability to work in a fast-paced, NY/NY III supportive housing environment a must., • Excellent language skills in American Sign Language or bilingual English/Spanish desired., • A valid NYS driver's license is a plus. Hour Rate: $30.92 Status: Full-Time/Non-Exempt Hours per week: 35:00 – Schedule: Monday through Friday 9 AM to 5 PM. , presently opportunity will be a combination with on-site location with a staggered schedule and remote arrangement. • Benefits Package: 100% employer-paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more. BFL provides equal employment opportunity to all applicants, with employment-based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation or any other protected characteristic as established by law.

Job Description We are seeking a highly skilled, organized, and dependable Lead CNC & Digital Fabrication Specialist to provide technical leadership across CNC machining, machine setup, and digital fabrication production for fast-paced, creative projects. Reporting functionally to the Digital Fabrication Department Head or assigned Production leadership, and working closely with Project Managers, Production Managers, and Technical Designers, this position drives machine-based production across the project lifecycle. This role is responsible for CNC programming, machine setup, production support, quality control, troubleshooting, and mentoring junior team members. The ideal candidate is highly capable in Rhino and Fusion 360 CAM, resourceful, proactive, and comfortable working in an environment where priorities can shift quickly, with the ability to take ownership of complex work, communicate clearly, and deliver accurate, high-quality results. This role is intended for a senior technical specialist with the potential to develop into broader department leadership as the Digital Fabrication Department continues to grow. Salary Range: $35 – $45 / hour (Dependent on experience) PRIMARY RESPONSIBILITIES CNC Programming, Machining & Digital Fabrication • Program, set up, and support CNC production using Fusion 360 CAM and related shop workflows., • Translate Rhino models, drawings, and project documentation into accurate, production-ready machine workflows., • Develop and optimize CNC machining strategies for complex, 2-sided, sculptural, and nested sheet-good workflows., • Select appropriate CNC tooling, feeds, speeds, fixturing, and machining parameters based on part and machine requirements., • Select appropriate digital fabrication strategies, materials, settings, and setup methods across related equipment., • Operate Homag, Weeke, laser, 3D printing, thermoforming, and related equipment in accordance with shop standards., • Monitor machine performance and troubleshoot programming, tooling, or machine-related issues., • Inspect digitally fabricated components for accuracy, finish quality, and alignment with design intent. Workflow Coordination & Cross-Department Collaboration • Collaborate with Project/Production Managers, and Technical Designers to align scope, schedule, and shop capacity., • Adapt design-provided 3D models for DFAB production through review, flattening, batching, labeling, and Design coordination., • Develop fabrication means, methods, and production strategies for complex builds., • Execute assigned machine queues while supporting planning around staffing, training, and production capacity., • Communicate production status and flag capacity, schedule, tooling, machine, material, or consumable concerns., • Participate in pre-production planning and post-project reviews to support execution and improve workflows., • Support peak-period AM/PM shift coverage, extended hours, evenings, or weekends when workload requires., • Collaborate across departments and take on tasks as needed to support overall shop capacity. Standards, Organization & Continuous Improvement • Maintain organized CAM files, machine settings, handoff notes, reports, and production documentation., • Support machine incident reports, production reports, and project-based material usage tracking., • Support development of department standards, SOPs, training materials, and documentation systems., • Reinforce standards across programming, setup, file organization, and production handoffs., • Coordinate material workflows, including sheet staging, nesting priorities, and machine readiness., • Monitor tooling, materials, and consumables, proactively flagging shortages and recurring issues., • Proactively identify bottlenecks, documentation gaps, and opportunities for workflow improvement., • Utilize CutRite and material management systems to support workflow optimization and material efficiency., • Support preventive maintenance and upkeep of CNC and related equipment, ensuring machines remain production-ready., • Stay current with relevant digital fabrication tools, materials, and production methods., • Maintain a clean, organized, and safe work environment, following all shop safety protocols., • Mentor, train, support, and onboard CNC Operators, Digital Fabrication Technicians, and freelance/seasonal support. ABOUT US TWOSEVEN is a multidisciplinary design/build firm located in Brooklyn, New York. We specialize in creating store window displays, retail interiors, showrooms, and event activations for high-profile fashion, luxury, and lifestyle brands. TWOSEVEN offers a wide range of services - combining a design studio, fabrication workshop, and installation team, all under one roof. We devote ourselves to excellent craftsmanship, high-quality design, and attention to detail. Join our creative, friendly, and dynamic workplace. TWOSEVEN is an Equal Opportunity Employer. Requirements • High school diploma or equivalent; background in industrial design, architecture, or related field preferred., • 4+ years of CNC machining and CAM programming experience in fast-paced creative production workshops., • Demonstrated proficiency in Fusion 360 CAM and Rhino; Grasshopper, WoodWop, WoodCAD|CAM, or similar software a plus., • Ability to execute complex machining operations, including multi-operation setups and 2-sided machining., • Ability to translate 3D models, shop drawings, and technical documentation into production-ready machine workflows., • Strong understanding of materials, tooling, feeds/speeds, fixturing, and fabrication methods., • Experience working with wood, MDF, plywood, plastics, foams, acrylics, laminates, and specialty sheet goods., • Experience with Homag/Weeke systems, CutRite, WoodWop, WoodCAD|CAM, or Intellistore preferred., • Hands-on experience with laser cutting and 3D printing workflows, including file prep, setup, and troubleshooting., • Working knowledge of thermoforming, plexi-polishing, fabrication, assembly, and material preparation methods., • Working knowledge of MS Office suite and Windows-based workflows, especially Excel., • Strong communication, organization, problem-solving, and leadership maturity when working cross-functionally., • Calm, collaborative, detail-oriented, and adaptable in fast-paced production environments., • Must be professional, punctual, and dependable, with a strong sense of accountability., • Must be available to work extended hours, evenings, and weekends during peak fabrication periods., • Physically capable of lifting and handling oversized sheet goods., • Forklift / hi-lo experience or willingness to be trained and authorized preferred., • Must be eligible to work in the U.S. Benefits • Employee Health Insurance. Three plans are available after a two-month waiting period, with TwoSeven covering from 55 to 70% of the premium., • (401k) After one year of employment, up to 4% of the salary matched., • Profit-sharing of up to 5% of salary after 1 year of employment., • Up to 80 hours PTO per year., • Up to 40 hours of sick leave per year., • 6 Paid holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)., • Life, short-term, and long-term insurance., • Paid Family Leave.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and, • Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at www.innovatingjustice.org. THE OPPORTUNITY The Staten Island Justice Center (SIJC; Justice Center) offers an array of programming for both youth and adults in Staten Island, focusing on engaging those with current or past justice involvement. The Justice Center’s Alternatives to Incarceration programming provides judges, prosecutors, and defense attorneys with alternative community sentencing options that hold individuals accountable in a way that is meaningful, proportionate, and restorative. The goal is to provide participants with individual and group services that help them to avoid future contact with the justice system and promote swift case resolutions that bolster public confidence in justice. Reporting to the Clinical Coordinator, the Case Manager will be responsible for the monitoring and case management of program participants, referring participants to voluntary social service interventions, and helping promote compliance with pre-plea and post-plea conditions. The Case Manager will stay in regular contact with participants, including facilitating in-person case management meetings. The Case Manager will also facilitate groups and assist in development of onsite services for participants. Additionally, the Case Manager will be in communication with attorneys’ offices, community-based providers, and draft memos to keep the court informed of participants’ compliance. The Case Manager will work closely with an interdisciplinary team providing adult case management services. Responsibilities include but are not limited to: • Provide comprehensive case management services to a caseload of short- and long-term mandated clients;, • Manage a caseload of over 40 ATI participants, ensuring consistent engagement and progress tracking;, • Coordinate and facilitate scheduling of community service appointments, providing ongoing support and guidance to participants mandated for community service requirements;, • Provide voluntary service referrals to individuals, to help address issues such as substance use, mental health, trauma, domestic violence, housing, and vocational needs;, • Coordinate with service providers to facilitate, follow-up, and assist participants with voluntary service referrals;, • Maintain appropriate client and group information in electronic databases and hard files;, • Connect with and maintain relationships with outside service providers to increase referral sources for clients;, • Monitor and report on compliance to court stakeholders and work with defense and district attorneys to bring program participants into compliance;, • Participate in individual and group supervision, department staff meetings, interdisciplinary meetings, and on and off-site trainings;, • Assist with administrative responsibilities, including data management, grant reporting and compliance monitoring;, • Assist with other Justice Center intakes and assessments, as needed;, • Attend Staten Island Justice Center's events after hours, as needed;, • Attend all required staff meetings and trainings;, • Assist the Director with the development and implementation of new policies, programs, initiatives, and/or interventions; and, • Perform other duties as necessary to support the Staten Island Justice Center and department activities.Qualifications: Bachelor’s degree or a minimum of 3-4 years of experience working in a social service setting. Experience working in a court or criminal justice setting strongly preferred. Bilingual (English-Spanish) is preferred. Seeking a highly organized candidate with an ability to multi-task, and work in a fast-paced environment. Must be able to provide service in a strengths-based manner and understand the importance of meeting clients where they are. Willingness and interest in engaging individuals (youth and adults) with mental health and substance abuse needs. Ability to work with people from diverse backgrounds in a culturally-responsive manner required. Candidate must have professional demeanor and ability to communicate appropriately with building stakeholders. Excellent organizational, interpersonal, communication, and writing skills required. Position Type: Full time, Monday - Friday from 9:00am - 5:00pm. Position Location: Staten Island, New York. Compensation: The compensation range for this position is $52,000 - $65,400 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR fxQ7wjyvlj

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Magnolia House Women’s Shelter, located in the Brownsville section of Brooklyn, serves 200 single women at any given time. The majority of these clients are diagnosed with mental illness, some dually with chemical addictions as well. CAMBA operates Magnolia House and other homeless shelters funded by New York City Department of Homeless Services. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. Position: Case Work Supervisor Reports To: Assistant Program Director Location: Brooklyn, NY What The Case Work Supervisor Does: • Ensure the smooth day to day running and supervision of social services staff and services in accordance with program goals, targets, and performance outcomes and all CAMBA and program policies, procedures and protocols., • Planning and executing shelter activities, meeting contracted goals, ensuring that all direct reporting staff complete individual and group case management documentation notes, housing applications, ILPs and referrals to providers, including psychiatric referrals, service plans, recertifications and psychiatric assessments., • Collaborating to develop programming to address clients' needs related to housing, substance abuse treatment, mental health and/or employment., • Providing crisis management and interventions with clients, ensure teamwork and ensure consistent services in accordance with program policies and procedures., • Client Engagement - also develop workshops for client engagement, conduct field visits, plan programming to increase community and citywide resources and incentives for client participation. Minimum Education/Experience Required: • 2 years supervisory experience, • Bachelor's degree (e. g., B.A., B.S.W.), • Master’s Degree preferred. Compensation:$70,000-$72,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR i09lOP04Ra

Job Description Job Title: Mixer Reporting to: Manager on Duty ABOUT SLOOMOO Sloomoo celebrates joy through an interactive experiential world, focused on slime, hands-on play, and all things #satisfying. Sloomoo launched in October of 2019 with an immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted, artisanal slime (dozens of textures and the most delicious scents), soothing ASMR, and wondrous delights (you can slingshot slime, walk on slime, design your own slime, and more) converge with glossy, contemporary design. Sloomoo’s universe has expanded - there are now a total of 5 Institutes (NYC, LA, Houston, Chicago, Atlanta) and two MiniMoos (Boston, Philadelphia) with more to come. MiniMoos are smaller than the Institutes but packed with as much color, surprise, and play. The brand has been featured in People Magazine, Vogue, the Today Show, the Kelly Clarkson Show, the Tamron Hall Show, Forbes, INC, and more. The mission: Deliver joy, whether you’re a kid or kid-at-heart. Position Summary The Mixer plays a vital role at Sloomoo Inc., responsible for preparing and mixing slime for various exhibits, events, and guest experiences. This role combines creativity, customer service, and product knowledge to deliver high-quality, enjoyable slime experiences that captivate visitors. You will be key to upholding Sloomoo’s values: Joy – Joy is our DNA. We spark wonder, play, and creativity in everything we do. Accountability – We own it. Every action, every result—our name is on it. Collaboration – Joy happens when we create together. We rise as one team. Innovation – We push limits, dream big, and turn bold ideas into reality. Inclusivity – Everyone belongs. Every voice matters. Resilience – We pivot, solve, and grow stronger through every challenge. Excellence – Good isn’t enough. We obsess over the details that make greatness. Responsibilities: Slime Preparation: Mix and prepare different types of slime according to Sloomoo’s recipes and specifications. Ensure consistency, texture, and quality of the slime products. Exhibit Support: assist in setting up and maintaining slime-related exhibits and installations. Help to ensure that all materials are stocked and ready for visitor engagement. Quality Control: Regularly inspect slime supplies for quality and safety, ensuring all materials meet institute standards. Troubleshoot and address any issues with slime consistency or guest satisfaction. Event Assistance: Support in organizing slime-making events, workshops, and special activities. Provide hands-on support for groups and ensure smooth execution of events. Health and Safety Compliance: Adhere to safety protocols when handling materials and equipment. Ensure that guests can interact with Slime in a clean, safe, and enjoyable environment. Tracking a log of the number of batches, clays, scents, pigments (raw materials) properly. Tracking Slime materials daily/weekly and filling out the proper sheets/logs. Ensuring and checking the experience slimes, conduct Routine Checks of slimes throughout the exhibit to ensure quality, texture and presentation. Additional duties as assigned. Physical Requirements: Ability to lift and carry 50+ lbs regularly throughout the shift. Perform physically demanding production tasks including pushing, pulling, and moving heavy materials and equipment. Remain on feet for extended periods in a fast-paced production environment. Maintain constant movement between workstations to support workflow efficiency. Assist with transporting bulk ingredients, slime batches, and production supplies safely and efficiently. Support overall warehouse-style and hands-on manufacturing operations requiring stamina and strength. Ability to safely climb a ladder to access and retrieve Products stored at height. Qualifications: Ability to work in a fast-paced, hands-on production environment. A love for creativity and tactile experiences is a plus. Ability to follow detailed slime recipes and instructions with precision to achieve consistent, high-quality products. Previous experience in recipe-based production environments strongly preferred, including: Specialty coffee shops or craft beverage programs Bakeries, pastry shops, or cookie production Smoothie, juice, or specialty beverage preparation Food, beverage, cosmetic, or manufacturing environments requiring precise measuring, mixing, and batch production Any specialized role where consistency, quality control, and recipe adherence are critical Strong attention to detail, organization, and quality standards. Comfortable working with hands-on materials, lifting boxes or supplies, and standing for extended periods. Experience with inventory tracking, batch logs, production records, or quality control processes is a plus. Candidates from highly automated, assembly-line style food service environments may be less aligned with this role. We are seeking individuals with experience creating products from recipes, formulas, or specialized preparation processes. Minimum age: 18 years. Inclusivity Commitment: Sloomoo Inc. is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Inc. does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability, or other applicable legally protected characteristics.

Job Description JOB DESCRIPTION Help 365 Bilingual Mobile Case Manager (English/Spanish)Location: New York, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Social Care Network Resource and Referral Case Manager will work with the various database referral platforms that include, but are not limited to, Public Health Solutions, Unite Us, Aunt Bertha, and Food Bank TEN. The objective of the position is to establish contact with existing public health and hospital systems and connect households to the appropriate services within NYCP that will provide assistance to those impacted by social determinants of health. Specific duties will include monitoring referral systems, providing a coordinated receipt of referrals, assessing the needs of the referral, connecting to appropriate NYCP services, providing follow-up for referrals both internally and externally, and maintaining appropriate reporting tools. Duties will also consist of benefits screenings and direct assistance with public benefits applications that include, but are not limited to, SNAP, TANF, Safety Net, and Rental arrears. The Help 365 Bilingual Mobile Case Manager will report to the Social Care Network Resource and Referral Manager at the 8 East 109th, New York, NY 10029 location. The schedule for this position is Monday through Friday: 9 am - 5 pm; 1-hour lunch. This is a Full-Time position, 35 hours a week, non-exempt. Responsibilities: Outreach and Partner Engagement Travel throughout New York City to assigned partner sites, community locations, and outreach events to provide benefits enrollment and social care services. Develop and maintain relationships with community partners and identify opportunities for expanded benefits enrollment services. Manage assigned caseloads from partner sites and social care referral platforms (e.g., Unite Us, Mount Sinai clinics, Mobile Partners). Provide direct enhanced services to participants in accordance with WholeYouNYC program guidelines established by Public Health Solutions and Unite Us. Conduct outreach and follow-up with referred individuals and families to connect them with food assistance, public benefits, healthcare coverage, and other supportive services. Accurately document all services provided using contracted service notes to ensure compliance with program requirements; ensure timely and proper case closure upon successful delivery of services. Screen participants for eligibility, and assist with applications and recertifications for public benefits programs, including SNAP, Cash Assistance/TANF, One Shot Deal, SSI/SSD, Medicaid, Fair Fares, and other available resources. Facilitate formal mediation between applicants and HRA as needed to secure benefits. Confirm receipt and amounts of awarded benefits upon application completion. Provide participants with vetted information about local community resources. Elevate complex or high-priority cases to supervisors as needed for guidance and support. Other responsibilities as assigned. Qualifications: An Associate’s degree in Social Work or Human Services. A minimum of two years of relevant work experience. Full professional proficiency level in English and Spanish is required. Travel between multiple job locations is required. Commitment to helping the communities in need and NYCP’s work and mission. Knowledge of Access HRA and HRA Applications. Experience with public benefits, entitlements, and associated systems (e.g., SNAP, TANF, One Shot Deal, ERAP, etc.). Proficient with Microsoft Office Suite and Google Drive. Professional skills in data entry and spreadsheets, and the ability to learn new software quickly. Professional written and verbal communication skills. Multi-task and work in a highly trafficked area. Comfort in a fast-paced work environment and working under tight deadlines. Comfortable working with and engaging individuals from diverse backgrounds and communities. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $22.00 - $24.00/hour Benefits: Paid Holidays Paid Time Off, including Vacation, Personal, and Sick Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance Limited Purpose and dependent care FSA 403(b) Retirement Account Employer-Paid Life Insurance and Long-Term Disability Voluntary Life Insurance Voluntary Pet Insurance Pre-tax Transit Benefits

Job DescriptionABOUT COMMONPOINT: At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, The Bronx, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all. ABOUT THE ROLE: To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Case Manager situated within the Adult Workforce Department. The Adult Workforce Dept plays a vital role in employment and support programs serving individuals who are looking to obtain long-term employment. The individual hired as Case Manager will assist our ESOL and general adult workforce clients in following and adhering to the needs, requirements and compliance procedures of our Department of Youth & Community Development (DYCD)-funded ESOL contracts. This will include registering for ESOL and basic literacy classes. This will include conducting intakes, pre-and post-testing students, and other duties and responsibilities related to our DYCD grant funders. This role reports directly to the Education and Vocational Training Team. In addition to assisting our ESOL clients with various case management needs, case managers may work with our general adult workforce clients in obtaining and retaining competitive employment, connecting clients with benefits, and other duties and responsibilities that are consistent with their case management, vocational and employment goals. Schedule: This position is based in The Bronx and generally follows a schedule of 9:00am-5:00pm, or 10:00am-6:00pm. Flexibility is required, as occasional travel to other agency locations in Queens, as well as evening and Saturday hours, may be necessary to support program operations and participant programming needs. ROLE RESPONSIBILITIES: Case Management: • Develop strong relationships with prospective ESOL clients in order to provide comprehensive case management, goal setting, and other counseling needs to register for classes., • Manage the pre- and post-testing for ESOL clients and assist them in navigating the available schedules and class offerings throughout Commonpoint., • Conduct intakes with individual clients prospective ESOL students, ensuring all documents and files meet DYCD standards and compliance requirements., • Assist Outreach and Recruitment Departments in marketing and advertising our class offerings and services in order to meet classroom requirements and enrollment targets., • Meet regularly with ESOL students to ensure attendance is being met; develop individual service plans and goal setting with students; assist clients in completing all necessary paperwork and course requirements., • Work with the Education and Vocational Training team to achieve monthly and quarterly goals., • Work to ensure all classes are enrolled at 12-15 students; conduct registration follow-up as required., • Complete comprehensive vocational assessments and provide vocational counseling and referrals to appropriate skills training opportunities. People & Communications: • Work closely with Commonpoint management, program staff, and other instructors to coordinate services, referrals, and educational support programs., • Lead workshops and seminars focused on professional development and other education-related subjects., • Provide coaching and direct support to adults with limited work history and educational attainment., • Help participants identify and overcome professional barriers by connecting them to relevant internal and external support services., • Collaborate across departments to identify innovative strategies that help participants achieve educational and employment outcomes., • Attend and actively participate in staff meetings, trainings, and professional development opportunities., • Communicate participant progress, challenges, and successes with relevant internal stakeholders to ensure coordinated service delivery. Data & Grant Reporting: • Complete required reporting, including progress notes, client tracking, and timely data entry in accordance with program deadlines., • Utilize data and performance metrics to monitor outcomes, track participant progress, and inform service delivery strategies., • Assist with the preparation of program reports and support funding proposal development as needed., • Assist with grant reports, funding proposals, and outcome documentation. QUALIFICATIONS & KEY ATTRIBUTES: MINIMUM QUALIFICATIONS: • Bilingual in Spanish, French, Cantonese, Mandarin, or Bengali is highly preferred., • Bachelor’s Degree in Social Work, Human Services, Education, Business, Communications, Psychology, or related field., • At least one to two years relevant experience in workforce development, recruiting, human resources preferred., • Sensitivity towards, and ability to, work with diverse individuals including, but not limited to, immigrants, young adults, single parents, English language learners and other low-income, high-barrier to employment populations. PREFERRED QUALIFICATIONS: • Previous experience in a Commonpoint role is a plus. Bilingual skills are welcome., • Demonstrated experience working in a goal-driven environment to achieve monthly targets., • Demonstrated experience effectively teaching or facilitating groups and individuals to achieve a desired outcome using up-to-date techniques/methods., • Experience providing comprehensive assessment and case management services and/or helping others to large caseload desirable., • Excellent verbal and written communication and strong interpersonal skills required, ability to effectively conduct meetings, training, groups preferred., • Experience with Salesforce or other CRM databases preferred. KEY ATTRIBUTES FOR COORDINATOR ROLE: • Organized and detail-oriented with strong multitasking abilities., • Excellent customer service and communication skills., • Proficiency with databases and google software., • Ability to work collaboratively in team settings. COMPENSATION & BENEFITS: Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency. To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure. Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include: • Tiered health, dental, and vision insurance options. Pension plan and 403(b) retirement savings opportunities. Generous paid time off and family-supportive policies., • Professional development and education support to foster career growth. Recognition and appreciation programs for exemplary performance. Employee discounts on programs and services., • Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations., • Long-service severance upon retirement. Location: 1665 Hoe Avenue, Bronx, NY, 10460.Salary: $50,000 - $60,000. Hours: Full Time, 35 Hours A Week. To Apply: Send resume and cover letter by email to Farantos Carras at fcarras@commonpoint.org

Job Description If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the PRS Intervention Supervisor, the PRS Intervention Case Manager will provide therapeutically focused intensive case management and supportive services to unaccompanied immigrant children released from federal custody. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including: • medical, dental, vision available the first day of employment,, • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,, • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,, • company 403(b) contribution of 3%, an additional 7% match which vests immediately, At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers. DUTIES: • Conduct weekly in person therapeutic support for clients, focused on crisis intervention, safety planning and family preservation., • Provide therapeutically centered ongoing intensive case management for especially vulnerable children with special circumstances (i.e., medically or psychologically vulnerable children, family conflict or crisis, education-related issues), • Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement., • Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures., • Utilize clinically focused interventions as a framework for intensive case management support and social work best practices for ongoing services., • Travel by car or public transportation within an assigned region or, in emergent circumstances, occasionally outside that assigned region., • Participate in ongoing supervision, • Other duties as assigned. QUALIFICATIONS: • Master's degree in social work, psychology or other relevant behavioral science in which direct clinical experience is a program requirement; or a bachelor's degree with at least five years of experience in a clinical setting., • Licensed, or eligible for licensure., • Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures., • Utilize social work best practices for thorough assessments of child's progress with a focus on therapeutic support and family preservation., • Ability to travel to home visits and other service agencies to serve the client, either by own vehicle or by public transportation (train, plane, etc.)., • Availability of a vehicle that meeting safety and mechanical requirements for travel within an assigned radius., • Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement., • Strong analytical and problem-solving skills., • CBT certification, trauma focused CBT preferred, • Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants. Special Position Requirements: • Must be willing and able to clear a criminal background check, • Must be willing and able to request and clear Child Abuse and Neglect background check in all states lived within previous 5 years, updated as required., • Must obtain a negative TB Test yearly., • Must be willing and able to obtain FBI fingerprint check every 5 years., • Spanish language fluency required, • Must have valid driver's license and MVA check free of major infractions for the last 7 years., • Ability to travel up to 70%, • Must comply with an enhanced background check post-hire. Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify. We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

Job Description FAMILY ENGAGEMENT SPECIALIST We are excited to invite a passionate and experienced Family Engagement Specialist to join our team! Homes for the Homeless (HFH) is searching for an experienced Family Engagement Specialist for our Families w/ Children facility located in the Williamsbridge area of the Bronx. As a Family Engagement Specialist, you will play a key role in supporting our Family Engagement Program, helping to create a safe, nurturing, and educational environment for children and families. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist in planning and executing programs that provide support and educational entertainment for families and children., • Ensure developmentally appropriate educational, physical, and hygienic care of the families and children., • Foster and maintain a family-centered environment that promotes literacy and child development., • Support the delivery of a well-rounded mix of activities that meet the needs of families., • Closely engage with and supervise families during program activities, while ensuring respectful interactions with children, parents, vendors, and staff., • Assist in identifying and coordinating the use of community resources to enhance the family engagement program., • Assist in the day-to-day maintenance of the center, while maintaining good housekeeping standards., • Attend training sessions related to job duties., • Support the Family Programs Coordinator in following HFH protocols., • Perform other duties as may be requested. QUALIFICATIONS: • High School Diploma., • Experience working with children and youth, from infants up to 16 years old., • Sensitivity and awareness while working with homeless and vulnerable populations., • Must be willing to consent to a multi-phase criminal background check., • Ability to lift 40 or more pounds., • Ability to sit on the floor, bend down, and pick up children throughout the course of an eight-hour shift. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. SALARY: $36,071

Job Description JOB DESCRIPTION Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish)Location: Bronx, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish) will assist with new individuals/families and existing Pantry Members to process intakes for the Choice Pantry Bronx program. This role will provide the membership cards and orient the members on the rules and regulations of the program. During the intake or re-certification process, the Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish) will also conduct screenings for entitlements and/or benefits; assist with acquiring benefits such as Food Stamps, Medicaid, Public Assistance, or Social Security Supplemental Income or make employment referrals; confirm acquisition of benefits and/or entitlements; and assist with accessing the appropriate resources to prevent families from being evicted from their homes. The Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish) will report to the Managing Director of Programs at the 1290 Hoe Ave, Bronx, NY 10459 location. The schedule for this position is Tuesday - Saturday, 9 am to 3 pm. This is a part-time, non-exempt position, scheduled for up to 28 hours per week. Responsibilities: Conduct intake assessments for all new clients of New York Common Pantry and provide emergency pantry assistance as needed. Screen clients using the ACCESS NYC benefits screening tool to determine eligibility for public benefits and entitlements. Educate clients on available benefits and collaborate with them to identify which services to pursue through Help 365 case management. Assist with and track applications for public benefits, including SNAP (Food Stamps) through the Human Resources Administration, ensuring timely follow-up. Verify and document receipt of benefits and entitlements for each client. Create and maintain accurate Pantry Membership records to support ongoing supplemental food assistance. Perform annual recertifications and re-screenings to ensure continued eligibility for services and benefits. Resolve membership-related issues, including lost, inactive, or incorrect membership cards. Maintain accurate, timely, and confidential case records in the client database. Other responsibilities as assigned. Qualifications: Full professional proficiency in both English and Spanish is required. Bachelor’s degree in Social Work, Human Services, or a related field preferred; equivalent work experience preferred. Commitment to helping the communities in need and NYCP’s work and mission. Strong knowledge of public benefits, entitlements, and related systems. Experience with case management databases strongly preferred. Proficiency in Microsoft Office Suite and Google Workspace (Google Drive, Docs, Sheets). Strong data entry and spreadsheet skills, with the ability to learn new systems and software quickly. Solid computer literacy and general administrative/clerical skills. Ability to work effectively with diverse populations in a respectful and culturally competent manner. Strong multitasking skills and ability to work efficiently in a fast-paced, high-traffic environment. Excellent customer service, communication, and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $21.50/hour Benefits: Paid Holidays Paid Time Off, including Vacation, Personal, and Sick 403(b) Retirement Plan Employer-Paid Life Insurance and Long-Term Disability Voluntary Life Insurance Voluntary Pet Insurance Pre-tax Transit benefits

Job DescriptionCase Manager - Vocational Rehabilitation Department: Center for Recovery & Wellness - Vocational Services (New York Region) Schedule: Monday - Friday | 9:00 AM - 5:00 PM Status: Full-Time | Union | Non-Exempt (37.5 hours/week) Reports To: Director of Vocational Services Make a Meaningful Impact Every Day Are you passionate about helping individuals rebuild their lives through meaningful employment? As a Substance Use Disorder (SUD) Vocational Rehabilitation Counselor, you will play a vital role in empowering individuals in recovery by providing career counseling, employment support, and job placement services that foster long-term independence and success. Working within a collaborative clinical environment, you'll partner with treatment teams, employers, and community organizations to create opportunities that transform lives while promoting recovery-friendly workplaces throughout Manhattan. Key Responsibilities Direct Client Services • Conduct comprehensive employment readiness and vocational assessments for new clients., • Develop individualized, person-centered employment and career development plans., • Provide ongoing one-on-one vocational counseling and facilitate group vocational therapy sessions., • Assist clients with resume development, job applications, interview preparation, and employment readiness skills., • Coordinate job matching and placement activities while conducting retention follow-ups at 6-day, 30-day, 60-day, and 90-day milestones. Employer & Community Engagement • Build and maintain strategic partnerships with local employers across diverse industries., • Conduct outreach and educate businesses on recovery-friendly workplace practices to reduce stigma surrounding substance use disorders., • Collaborate with OASAS job development resources and participate in statewide workforce initiatives. Regional Coordination & Integrated Care • Deliver mobile and virtual vocational rehabilitation services across OASAS-certified residential (Part 820) and outpatient (Part 822) programs and partner agencies throughout Manhattan., • Collaborate closely with clinical providers and case management teams to ensure coordinated, holistic care., • Participate in monthly meetings with the OASAS Technical Assistance Liaison to align services and best practices. Documentation & Compliance • Maintain accurate client tracking using unique identifiers while ensuring zero personally identifiable information (PII) is documented., • Complete monthly reporting on vocational assessments, job search activities, placements, and retention outcomes., • Ensure full compliance with 42 CFR Part 2, HIPAA, and OASAS regulations., • Verify that vocational services remain non-duplicative of other state-funded programs. Qualifications Required • Master's Degree in Rehabilitation Counseling or General Counseling., • Minimum of 1 year of career counseling experience working with individuals with substance use disorders (SUD)., • Experience with or credentials related to ACCES-VR (Adult Career and Continuing Education Services - Vocational Rehabilitation)., • Knowledge of New York workforce development systems., • Strong understanding of:, • Strengths-based counseling, • Cognitive Behavioral Therapy (CBT), • Behavior modification techniques, • Working knowledge of 42 CFR Part 2, HIPAA, and OASAS regulations., • Experience using Electronic Health Records (EHR), Relias, and Microsoft Office Suite (Word, Excel, Outlook). Preferred • Certified Rehabilitation Counselor (CRC) credential. Why Join Us? Change Lives Through Employment Help individuals recovering from substance use disorders achieve meaningful careers and lasting independence while serving as a key member of an integrated care team. Join a Mission-Driven Organization Become part of a respected New York nonprofit with more than 125 years of service, dedicated to equity, inclusion, and improving lives across diverse communities. Outstanding Benefits • Competitive salary, • Generous paid vacation and holidays, • Floating holidays and personal days, • Comprehensive health insurance, • 403(b) retirement plan, • Complimentary premium gym membership, • Discounts on organizational programs and community cultural initiatives Professional Growth • Collaborate directly with OASAS statewide initiatives and Technical Assistance Liaisons., • Gain specialized experience at the intersection of workforce development, behavioral health, and substance use recovery., • Continue developing clinical expertise through evidence-based counseling practices including CBT and strengths-based interventions. Stable Schedule & Regional Focus • Monday through Friday schedule with a 37.5-hour work week., • Union position providing stability and clear work-life boundaries., • Focus exclusively on Manhattan, allowing you to build strong community and employer relationships without extensive travel across boroughs. If you're committed to helping people reclaim their futures through meaningful employment and recovery-focused support, we'd love to hear from you. For California Applicants: We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients. Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine. Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and families receive services that will help overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 2244 Church Avenue Brooklyn, NY 11226 What The Case Manager Does: The Case Manager, under general supervision, is expected to: (1) aid individuals and/or families requiring social service assistance; (2) conduct client interviews and evaluations to assess needs and develop service plans, including short-term and long-term client goals; and (3) assist clients in identifying and locating community resources. • Prescreen clients for eligibility and schedule intake appointments., • Review all documentation establishing clients' eligibility, conduct initial intake or assessment of clients and clients' families, and conduct periodic reassessments., • Input client data and client progress information into automated database., • Review and complete all CAMBA intake forms with the client., • Refer clients to appropriate services based on their needs., • Answer incoming calls and check voicemails daily on both desktop and work cell phones, responding to messages within 48 hours, and ensure emails are read and replied to within 48 hours., • Report to work daily with fully charged provided cell phone for multifactor authentication., • Conduct home visits and inspections for any open HomeBase case; not limited to assigned cases only. Evaluate living conditions and/or conduct inspections as per DHS/DSS/HRA standards., • Create and maintain client files, both hard copy and electronic., • Develop service plans with the clients tailored to their needs and provide ongoing follow-up to support them in achieving their goals by monitoring clients' progress (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits. Document client progress via detailed progress notes., • Evaluate and recommend closing of cases in which clients: (a) have achieved stability, (b) have not demonstrated a willingness to participate (lost-to-service), or (c) have reached the allotted time of services 120 EAF/90 ESG without recertification or has become ineligible for services (e.g. exceed income guidelines)., • Meet daily, weekly, and monthly goals and tasks as assigned and in accordance with the funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Provide all required information for weekly, monthly, quarterly, and annual reports., • Act as client liaison/client advocate with outside organizations regarding matters such as education, healthcare, housing, legal issues, etc., • Assist clients in completing applications for benefits and entitlements, and process applications on clients' behalf (e.g., Access HRA, Housing Connect, DRIE, SCRIE)., • Escort clients to appointments (e.g., social services, healthcare, etc.) as needed., • Other duties as assigned. Education, Licenses and/or Certifications Required: • Bachelor's degree (e. g., B.A., B.S.W.), or, • Associate degree and 2 years of relevant experience, or, • High School Diploma and 4 years case management experience in the social services field. Minimum Experiences and Skills Required: • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt. Preferred Qualifications: • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.), • Familiarity with HRA benefits, NYC housing programs, and community resources. Pre and/or Post Employment Requirements: • Required pre & post-employment requirements. Compensation:$49,862.30 – $54,119.70 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR XAvNY64bt9

Job Description JOB DESCRIPTION Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) Location: New York, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) will assist with new individuals/families and existing Pantry Members to process intakes for the Choice Pantry Manhattan program. This role will provide the membership cards and orient the members on the rules and regulations of the program. During the intake or re-certification process the Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) will also conduct screenings for entitlements and/or benefits; assist with acquiring benefits such as Food Stamps, Medicaid, Public Assistance, or Social Security Supplemental Income or make employment referrals; confirm acquisition of benefits and/or entitlements; and provide assistance with accessing the appropriate resources to prevent families from being evicted from their homes. The Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) will report to the Social Services Program Manager at the 8 East 109th Street, New York, NY 10029 location. The schedule for this position is Tuesday - Saturday, 9 am to 3 pm. This is a part-time, non-exempt position, scheduled for up to 28 hours per week. Responsibilities: Conduct intake assessments for all new clients of New York Common Pantry and provide emergency pantry assistance as needed. Screen clients using the ACCESS NYC benefits screening tool to determine eligibility for public benefits and entitlements. Educate clients on available benefits and collaborate with them to identify which services to pursue through Help 365 case management. Assist with and track applications for public benefits, including SNAP (Food Stamps) through the Human Resources Administration, ensuring timely follow-up. Verify and document receipt of benefits and entitlements for each client. Create and maintain accurate Pantry Membership records to support ongoing supplemental food assistance. Perform annual recertifications and re-screenings to ensure continued eligibility for services and benefits. Resolve membership-related issues, including lost, inactive, or incorrect membership cards. Maintain accurate, timely, and confidential case records in the client database. Other responsibilities as assigned. Qualifications: Full professional proficiency in both English and Mandarin/Cantonese is required. Bachelor’s degree in Social Work, Human Services, or a related field preferred; equivalent work experience preferred. Commitment to helping the communities in need and NYCP’s work and mission. Strong knowledge of public benefits, entitlements, and related systems. Experience with case management databases strongly preferred. Proficiency in Microsoft Office Suite and Google Workspace (Google Drive, Docs, Sheets). Strong data entry and spreadsheet skills, with the ability to learn new systems and software quickly. Solid computer literacy and general administrative/clerical skills. Ability to work effectively with diverse populations in a respectful and culturally competent manner. Strong multitasking skills and ability to work efficiently in a fast-paced, high-traffic environment. Excellent customer service, communication, and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $21.50/hour Benefits: Paid Holidays Paid Time Off, including Vacation, Personal, and Sick 403(b) Retirement Plan Employer Paid Life Insurance and Long-Term Disability Voluntary Life Insurance Voluntary Pet Insurance Pre-tax Transit benefits

Job Description Title: Case Manager Report to: Program Supervisor Status: Full Time Compensation: $27.47 an hour Non-Exempt Work Schedule: Monday - Friday 9 AM - 5 PM Office Location: Brooklyn, NY 11208 Organization Overview: HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve. The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations. Please consider joining a team committed to building brighter futures for all! Please visit our website for more information regarding our organization: www.housingplusnyc.org. Please do not call or email HousingPlus regarding the status of your application Position Summary: The case manager will work in our congregate or scattered site supportive housing program(s) in Brooklyn for women and women with children who have experienced chronic homelessness, mental illness substance use disorder or a disabling medical condition. The Case Manager will carry a caseload of individuals, families, or a combination of both and will deliver services to support the goals of housing stability, family stabilization, independent living, and financial security. Duties/Responsibilities: • Conduct initial intakes and assessments and annual assessments as required., • Develop initial Individual Service Plan (ISP) including relapse prevention plans with all caseload tenants. Conduct quarterly ISP reviews and annual ISP updates with caseload tenants as required., • Provide case management, counseling sessions and support services as required., • Refer tenants to other agencies, community service providers and resources as needed. Collaborate with providers to ensure compliance., • Escort tenants to appointments as needed., • Assist families and/or individuals with achieving goals of self-sufficiency and independent living., • Work with individual and/or the entire family to improve family functioning., • Maintain/update case notes and other data in AWARDS database as required. Document all interactions with tenants in AWARDS within 72 hours., • Ensure progress notes provide accurate and detailed notes on needs, challenges and barriers, and progress and successes for all family members., • Maintain tenant case files that are organized and easy to navigate., • Ensure case files include AWARDS and supporting documentation for all family members as required., • Maintain housing goal of zero rental arrears for each family and/or individuals. • Provide emergency and crisis interventions., • Conduct monthly home visits as required for entire caseload., • Attend program meetings, agency-wide meetings, and staff training., • Perform program objectives in accordance with HousingPlus and government funder policies and procedures., • Other tasks as assigned.REQUIREMENTS: Required Skills/Abilities: • Ability to work onsite 5 days per week, • English/Spanish speaking preferred, not required., • Experience working with veterans preferred, not required., • Ability to work as a team member., • Familiarity with Human Resource Administration (HRA) policy and procedures., • Excellent organizational, interpersonal communication, and writing skills., • Proficient computer skills including Microsoft applications (Outlook, Work, Excel, PowerPoint) and Google Suite. Must possess the ability to format and work within spreadsheets and Word Documents. Experience using case management databases preferred., • Must be able to walk a minimum distance of 4 city blocks and climb a minimum of three flights of stairs., • Some evening/weekend hours may be required. Education and Experience: • Bachelor's in Human Services or related field, • Minimum of 2 years' experience working with families around the issues of homelessness, Mental Illness and/or Substance Use Disorder. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Benefits: • Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits, • 403B Matching, • Supplemental Insurance at your discretion, • Access to discounted entertainment benefits

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Ace Hotel is a collection of individuals held together by an affinity for the soulful. We are not here to reinvent the hotel, but to readdress its conventions to keep them fresh, energized, human. We believe that hospitality is compassion, that it is not servility but genuine concern for others’ well-being. We like the stories that come with things and think that wherever you are, you should feel like you’re there. Work can be a beautiful thing when done beautifully, and it’s a lot more fun done together than apart. This, more than anything else, is why people want to sleep with us. Overview: The Maintenance Engineer Painter is responsible for ensuring that the property is maintained in the best possible condition at all times with a focus on painting throughout the property. Responsibilities: • Ensure building, walls and items are painted in a presentable manner., • Take required readings on equipment., • Test cooling tower and record readings., • Replace and program televisions as needed., • Replace light switches, receptacles, light bulbs and fixtures., • Perform furniture repair., • Replace and repair pumps., • Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc)., • Understand and be able to read blueprints and wiring diagrams., • Trace and repair all types of water lines., • Troubleshoot and repair kitchen equipment., • Maintain repair and preventive maintenance records., • Perform and maintain work to local, state and Federal codes., • Test, clean and repair swimming pools and spas., • Paint designated areas., • Repair and finish sheet rock., • Repair all types of wall coverings., • Repair and program hotel electronic lock system. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field required., • At least one year of progressive experience in a hotel or related field preferred., • Trade school and/or College course work in related field helpful., • Flexible and long hours sometimes required., • Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects, • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs.