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Company Description At Cognizant Netcentric, we come to work every day with the mission of leveraging cutting-edge technology to create memorable digital experiences for the worlds leading brands. And we do it as a diverse, global community of over 1550+ Adobe experts collaborating across countries, cultures, languages and technologies. We're energized by an inclusive and responsive organizational culture that brings together the entrepreneurial spirit of a startup with the resources, growth opportunities and stability of a larger global organization. Holacracy is the cornerstone of how we work, empowering every individual with the power to make an impact within our organization. All this encourages us to learn and grow as individuals, and unite as a team to build innovative digital experiences that touch peoples lives. Job Description We are looking for a workmate who is following their vocation to spend time with web development and work with open source frameworks. You are a good fit if you consider yourself as a passionate techie who is willing to take over responsibility and share his expertise with others. Cognizant Netcentric may probably feel like home for you if you are developing and want to develop together with us. AEM makes you curious. You will be responsible for the entire delivery of a project. You will work closely together with the project manager to ensure a delivery exceeding the client's expectations. Main tasks are: • defining the architecture of the solution, interacting with the client's architects, • write and refine technical specifications, provide effort estimations for requirements, • leading the development team (mostly distributed among various locations), reviewing code, coaching and guidance, • respect infrastructure requirements, synchronise with the project's lead system engineer, • ensuring quality and performance requirements are met, synchronise with the test manager, • release management, • development of critical parts of the systems, • ensuring reliable work environment for developers (IDE setup, Maven, CICD, Docker, SonarQube) What do we require? • Hands-on experience with AEM, • Experience in leading a team, both technically and people management, • Great communication skills and the ability to communicate effectively with technical and business users, • Strong knowledge of Java, especially in web projects, • Strong capacity to identify requirements and define technical solutions, • Extensive experience in leading Java based web projects, • Knowledge of Patterns and Good Practices to design and develop quality and clean code, • Experience developing RESTful Web Services, • Knowledge of HTML, CSS and JavaScript including Frameworks like Vue or React, • Experience with testing at all levels: unit, integration, functional and performance, • Ability to extend existing products and leverage their APIs to create a customised web experience, • Familiarity with build tools, including Maven, • Knowledge of version control tools, especially Git, • Familiarity with task management, bug tracking, and wiki-based documentation tools like JIRA, • Strong verbal/written English and Spanish language skills, • A proactive mind-set, ability to share your ideas and bring them to life, • Enthusiasm, • An open mind which is looking for continuous improvement, • Receiving and giving feedback is familiar to you, something you are not afraid of Additional Qualifications and Skills: • Experience with Test Driven Development, • Familiarity with the Java Content Repository API (Jackrabbit / CRX), • Knowledge of OSGi and its Declarative Services, • Ability to extend existing products and leverage their APIs to create a customized web experience, • Experience in professional development environments, such as Eclipse IDE What do we offer YOU? • Permanent contract, • 30 working days of vacation, • Flexible working hours, • Recognition bonus system, • Private health insurance, • Apple work equipment, • WFH equipment + welcome package, • WFH monthly expenses compensation, • Access to Udemy courses, • Adobe certification, • Sponsored gym membership, • Tax-free benefits (ticket restaurant, kindergarten and transport), • A dynamic and international team, • Everyone has a voice; we are a Holacracy organisation At Cognizant Netcentric, we embrace an inclusive workplace, one where diversity is not just respected but celebrated. We do not discriminate based on age, gender, race, religion, sexual orientation, disability, or any other protected status. Our doors are wide open to all those who meet our high standards, and we cherish the distinct individuality and unique perspectives in our teams. We firmly believe that a diverse and equitable workforce is the catalyst for groundbreaking innovation, boundless creativity, and seamless collaboration. We are aware of bias and have established clear criteria to take them out of the decision-making process, ensuring all qualified applicants will receive consideration for employment.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Client Lead to continue developing interactions with our customers throughout their Customer Journey Map, ensuring to increase their satisfaction and loyalty to the brand. The Client Lead is responsible for managing client interactions throughout their Customer Journey Map, ensuring increased satisfaction and loyalty to the brand. They possess knowledge and experience in the sales process, excelling in lead generation, relationship building, and deal closing. They achieve company goals through effective planning, setting sales targets, performance data analysis, and projecting future performance. They generate leads, build, and nurture client relationships. Additionally, they collaborate with a group of PMs to ensure the evolution and success of the projects under their responsibility at the delivery level. They support the roles involved in the various project stages to meet client and company expectations regarding quality and profitability, identifying potential gaps, anticipating issues related to the team, solution, or client, and proposing the best solutions. • For existing clients, the focus is on continuously offering new ways for the client to gain value from the product/service, leading consultancy sessions for future needs., • Lead the negotiation, preparation, and presentation of commercial offers for assigned accounts and manage communication with the client throughout the presales process, even when other teams are involved., • Share the client’s sales strategy, objectives, and digital transformation roadmap with the PMs of their assigned accounts, paying special attention when multiple PMs are working on one account., • Collaborate with the PM/DM throughout the project, attending progress demos, management committees, and resolving client-related issues., • Manage and negotiate scope expansions related to initial contracts., • Monitor the progress of projects within assigned accounts, paying special attention to potential budget and timeline deviations., • Identify possible Up & Cross-Selling opportunities for the account. Along with the PMs, they work post-project to identify successful and unsuccessful project elements., • Lead the end-of-project retrospective with the client, reviewing the overall experience, evaluating goal achievement, and exploring potential future developments., • Write success stories and send satisfaction surveys to the client., • The Client Lead is familiar with all operational team members: their experience, skills, and professional motivation., • Collaborate with PMs on team allocation for new or ongoing projects, taking into account both project profitability objectives and the best fit for the professional development of the individuals., • Use workload tracking tools and meet periodically with team members to ensure commitment and satisfaction with assignments., • Communicate the needs of the new team. If necessary, they communicate hiring needs to HR., • Aware of project progress and contribute to meeting deadlines, scope, and budget., • Alert operations management about potential delivery deviations and propose and collaborate on risk mitigation plans. Experience and Skills: • Large account management experience., • Experience in Salesforce ecosystem., • At least, 6 years of previous experience in business /technology consulting, • Previous experience in Project Management, • Experience in digital projects, • Experience in international projects., • High level of English. Other European languages is a plus. WHAT DO WE OFFER • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Certifications plan. Improve your skills and get the official certificate from our main partners., • Home Office. You decide and we support you., • Flexible retribution (public transport ticket, Ticket restaurtant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention, • Professional development: Evolve, grow and get where you want to go. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Role: Practice Lead – Agentic AI & LowCode Sector: Software Development Job Type: Permanent contract Location: Hybrid in Madrid or Barcelona Salary Range: €85.000 to €120.000 + Benefits + Bonus Contract type: Direct employment with our client What is the mission of the company Our client delivers high-impact AI, data, cloud and digital solutions to an international customer base, turning advanced technology into measurable business value. We’re looking a Practice Lead to build and scale an Enterprise AI practice for our client, blending business strategy and operations with deep technology expertise and entrepreneurial ownership to design and deliver transformative AI solutions; the ideal profile is a hybrid with commercial drive, a process mindset, and strong communication skills coupled with a robust understanding of enterprise AI and modern tech ecosystems. The practice’s mission is to enable AI-native operations by implementing agentic frameworks, identifying and scaling automation opportunities, and deploying GenAI-powered assistants, agents, and enterprise applications across core and adjacent domains, leveraging pragmatic low-code where it fits and leading custom-coded builds with the engineering team when it doesn’t. What is the mission of this role? • Build and scale the Enterprise AI consulting vertical, shaping the value proposition, delivery formats, methodical playbooks and reusable tools., • Lead end-to-end client engagements from opportunity framing and use-case validation to MVP implementation and deployment of assistants, agents and automations., • Drive commercial growth in close partnership with Sales, creating pitches, winning projects and translating client needs into scalable value propositions, • Recruit, onboard and lead a high-performing cross-functional team; set delivery standards and foster excellence., • Connect strategy, tech and execution with broader engineering teams to integrate AI-native tools, low-code platforms and agentic frameworks into impactful business solutions. You’ll thrive in this role if you have • 8+ years in consulting, digital transformation or business building, with success launching products/solutions or consulting offerings in innovation contexts., • Solid technical understanding across cloud infrastructures, data platforms and AI models, plus strong exposure to agentic AI, automation and low-code ecosystems., • End-to-end consulting skills: strategy, validation, business case and MVP delivery, with analytical and process-driven thinking., • The ability to translate technology into commercial impact and measurable outcomes, with excellent communication and leadership, • An entrepreneurial, pragmatic, structured and outcome-oriented mindset with high ownership; passion for new technologies and their business impact., • Fluency in English and Spanish What are we looking for • A consulting leader to define and evolve an Enterprise AI practice and help shape a pioneering capability in AI-driven enterprise applications, agents and low-code automation., • Proven ability to re-engineer business processes through technology and to partner with Sales to build pipeline and revenue., • Experience building and leading teams while safeguarding delivery excellence, budgets and client outcomes, • Readiness to work in a fast-growing, hands-on consulting unit alongside a large engineering organization. What You Need To Do Next If this role sounds interesting, and you think you have the required experience, please contact me directly. Email: | Follow me Concentric Recruitmentis a boutique recruitment firm focused primarly on recruitment for Cloud and DevOps roles. For the latest jobs and career opportunities follow our LinkedIn page.

HR Path Group, a global leader in HR consulting, helps clients with their HR transformation projects, covering both human and HRIS (Human Resources Information System) aspects. Our 2,500 employees are located in 28 countries. Our mission is to support our clients at every step of their HR digital transformation with a comprehensive range of services. Advise to Run! HR Path, Global Leader in HR solutions • ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their HRIS digitalization, • IMPLEMENT: As a partner of the main editors of the market, we carry out technical and functional implementation projects of all HRIS solutions (SaaS or On-Premise), • RUN: With our global payroll expertise, we offer our clients several levels of payroll outsourcing Our latest fundraising of 500 million euros aims to accelerate our growth and international expansion. Our goal is to double our revenue within five years and become the world leader in HR digital transformation. YOUR MISSIONS As an Oracle HCM Cloud Consultant, you will participate in all phases of the implementation of the HRIS solution (Design, Build, Acceptance, Deployment, Support), for our customers and on the following missions: Implementation phase: • Participate in the implementation projects (workshops, configuration, user acceptance test, roll-out, user’s training) and write reports for the follow-up of the project, • Configure the modules for the implementation of a functional solution that fits the customer's requirements, evaluate the impact of the configurations on the processes and/or HR modules of the domain of expertise (Core HR, Payroll, Time, Talent), • Participate in the translation of the customer's requirements into deliverables, writing documentations and presentations (design, application documentation, acceptance tests, training materials), • Application Management Services, assistance in managing the maintenance of the solution with our customers, • Manage corrective and enhancements tickets for the solution (bug fix, user support, enhancement’s configuration, delivery of patches and new versions), • Carry out technical and application monitoring, train users, • Advise customers on application’s changes and their solution YOUR PROFILE • Prior experience in HRIS in a consulting firm or in a company and implementation projects, • Prior experience in Oracle HCM Cloud Implementation or Support Projects would be a plus, • Certifications Oracle HCM or any modules would be an asset, • Your level of English or/ and French is fluent WHAT WE OFFER • A highly stimulating and fulfilling work environment with international deveopment, • Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification, • A good work-life balance with remote working possibilities, • A good working atmosphere on a daily basis: quarterly team evenings, annual seminar, • We are Happy at Work certified and continue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you

About us For more than 20 years, our global network of passionate technologists and pioneering craftspeople has delivered cutting-edge technology and game-changing consulting to companies on the brink of AI driven digital transformation. Since 2001, we have grown into a full service digital consulting company with 5500+ professionals working on a worldwide ambition. Driven by the desire to make a difference, we keep innovating. Fuelling the growth of our company with our knowledge worker culture. When teaming up with Xebia, expect in-depth expertise based on an authentic, value-led, and high quality way of working that inspires all we do. At Xebia, we put 'People First' - committed to attracting diverse talent and fostering an inclusive, respectful workplace where everyone is valued for their contributions. We welcome all individuals and evaluate solely on the quality of their work and teamwork. Experienced Senior Software Engineer specialized in full-stack application development with expertise in artificial intelligence to join our team. This role combines deep technical software engineering skills across frontend and backend technologies with specialized knowledge in AI/ML technologies to design, develop, and deploy intelligent systems at scale. About the Role We are looking for an experienced Senior Solution Architect with deep expertise in AI, Machine Learning, Generative AI, and Agentic AI to join our team. This is a senior technical leadership role focused on designing, developing, and scaling AI/ML solutions for complex enterprise environments across various industries. Responsibilities • Client Engagement & Discovery: Work directly with clients to understand business needs and identify opportunities for AI/ML/GenAI/Agentic AI adoption., • Solution Design & Architecture: Lead the design of scalable, secure, and production-grade AI/ML solutions., • Proposal Management: Lead the technical response to RFPs/RFIs and support pre-sales efforts., • Project Leadership: Define project scope, resource planning, risk management, and delivery timelines., • Technical Mentorship: Provide guidance and mentorship to engineering and data science teams., • Hands-on Involvement: Contribute to architecture reviews, prototyping, and critical solution components., • Cross-Team Collaboration: Partner with sales, product, engineering, and external technology partners to expand solution capabilities., • 5+ years of experience designing and deploying AI/ML solutions at scale., • Strong hands-on experience with modern ML frameworks (e.g., TensorFlow, PyTorch, scikit-learn) and GenAI tools., • Familiarity with LLMs, Retrieval-Augmented Generation (RAG), vector databases, multi-agent systems, evaluations., • Proficient in Python., • Experience with LLM app development frameworks such as LangChain, LangGraph, PydanticAI, • Proven ability to translate complex business requirements into scalable technical solutions., • Excellent communication skills, including experience engaging with executive-level stakeholders., • Experience in one or more industries: Pharma, Technology, Media, Retail, BFSI, or Travel & Hospitality., • Knowledge of cloud platforms (AWS, Azure, GCP), including MLOps practices., • Knowledge of AI governance, ethics, and regulatory compliance (e.g., GDPR, CCPA)., • Experience with data engineering, large-scale data infrastructure, and data governance., • Understanding of AI project economics and business case development.

The Hero Group is a global food company focused on branded nutritional food products. The company was founded in 1886 in Lenzburg, Switzerland, where its headquarters are still located today. Hero's operates in the Growing Up and Adult categories, which include three businesses: The Group is a house of brands and includes Hero, Corny, Beech-Nut, Schwartau, Semper, Freche Freunde, Organix, Deliciously Ella, Sunar, Vitrac, Baby Gourmet, Queensberry, and Casa de Mateus in its portfolio. Head of Service Delivery We are seeking a strategic leader to drive the delivery and transformation of our operational IT services on a global scale. You will combine deep technical expertise with strong leadership to ensure seamless, efficient, and innovative IT service delivery that aligns with our business goals. Your ability to lead teams, manage complex projects, and foster stakeholder relationships will be key to elevating our IT operations and supporting our digital workplace vision. Develop and implement IT service delivery strategies aligned with organizational objectives and industry best practices. Lead the design, implementation, and continuous improvement of ITSM processes (Incident, Change, Service Request, and Problem Management) in line with ITIL 4. Establish service delivery frameworks and a group-wide Service Desk. Provide regular reporting to leadership on service performance, risks, and improvement initiatives. Drive the enhancement and adoption of the Microsoft 365 platform. Collaborate with service owners to define and maintain a comprehensive Group-IT service catalogue, including SLAs, OLAs, and KPIs. Strengthen governance, guidelines, and maturity across IT service management practices. Implement risk management strategies to ensure business continuity and minimize disruptions. Optimize resource allocation and capacity planning. Ensure consistent end-user satisfaction with digital workplace solutions, M365 support, and the Global Service Desk. Lead cross-functional teams to deliver complex IT projects and initiatives. Support both global and local mindsets within teams. Collaborate with business stakeholders to align service delivery with business priorities. Provide guidance and training on best practices to stakeholders. Manage vendor relationships, including commercial negotiations and SLA compliance. Drive team performance through effective goal setting, coaching, and engagement. Manage the budget and provide financial visibility for your area of responsibility. Bachelor’s degree in information technology, Business Informatics, Computer Science, or a related field. ~ Higher education (Master’s Degree) in Computer Science, Business Informatics, or comparable training. ~ ITIL 4 Foundation certification required; additional ITIL certifications are a plus. ~10+ years of experience in IT roles, with expertise in Service Delivery and Microsoft 365 administration. ~ Expertise in IT service delivery and operations management. ~ Proficiency in IT governance and risk management frameworks (experience with IT4IT, COBIT,or FitSM is a plus). ~ ServiceNow, Freshservice) and managing Microsoft platforms. English fluency is required; German or Spanish is a plus. Ability to partner with senior business leaders to align IT service delivery strategy with business goals. Strong project management and change management capabilities. Hybrid work Flexible Schedule and early finish on Fridays, also during summer months Products that are great tasting and nutritionally balanced, made from high quality ingredients. Our values reflect the company today and the company we want to build in the future. It’s about Curiosity, Innovation and Consumer/Customer Focus. ~ We work together in pursuit of our common mission and strategy, strengthening our local businesses by leveraging the power of the collective. It’s about Purpose, Performance and Teamwork. ~ It’s about Sustainability, Ownership, Heritage and Quality.

The Hero Group is a global food company focused on branded nutritional food products. The company was founded in 1886 in Lenzburg, Switzerland, where its headquarters are still located today. Hero's operates in the Growing Up and Adult categories, which include three businesses: The Group is a house of brands and includes Hero, Corny, Beech-Nut, Schwartau, Semper, Freche Freunde, Organix, Deliciously Ella, Sunar, Vitrac, Baby Gourmet, Queensberry, and Casa de Mateus in its portfolio. Head of Service Delivery We are seeking a strategic leader to drive the delivery and transformation of our operational IT services on a global scale. You will combine deep technical expertise with strong leadership to ensure seamless, efficient, and innovative IT service delivery that aligns with our business goals. Your ability to lead teams, manage complex projects, and foster stakeholder relationships will be key to elevating our IT operations and supporting our digital workplace vision. Develop and implement IT service delivery strategies aligned with organizational objectives and industry best practices. Lead the design, implementation, and continuous improvement of ITSM processes (Incident, Change, Service Request, and Problem Management) in line with ITIL 4. Establish service delivery frameworks and a group-wide Service Desk. Provide regular reporting to leadership on service performance, risks, and improvement initiatives. Drive the enhancement and adoption of the Microsoft 365 platform. Collaborate with service owners to define and maintain a comprehensive Group-IT service catalogue, including SLAs, OLAs, and KPIs. Strengthen governance, guidelines, and maturity across IT service management practices. Implement risk management strategies to ensure business continuity and minimize disruptions. Optimize resource allocation and capacity planning. Ensure consistent end-user satisfaction with digital workplace solutions, M365 support, and the Global Service Desk. Lead cross-functional teams to deliver complex IT projects and initiatives. Support both global and local mindsets within teams. Collaborate with business stakeholders to align service delivery with business priorities. Provide guidance and training on best practices to stakeholders. Manage vendor relationships, including commercial negotiations and SLA compliance. Drive team performance through effective goal setting, coaching, and engagement. Manage the budget and provide financial visibility for your area of responsibility. Bachelor’s degree in information technology, Business Informatics, Computer Science, or a related field. ~ Higher education (Master’s Degree) in Computer Science, Business Informatics, or comparable training. ~ ITIL 4 Foundation certification required; additional ITIL certifications are a plus. ~10+ years of experience in IT roles, with expertise in Service Delivery and Microsoft 365 administration. ~ Expertise in IT service delivery and operations management. ~ Proficiency in IT governance and risk management frameworks (experience with IT4IT, COBIT,or FitSM is a plus). ~ ServiceNow, Freshservice) and managing Microsoft platforms. English fluency is required; German or Spanish is a plus. Ability to partner with senior business leaders to align IT service delivery strategy with business goals. Strong project management and change management capabilities. Hybrid work Flexible Schedule and early finish on Fridays, also during summer months Products that are great tasting and nutritionally balanced, made from high quality ingredients. Our values reflect the company today and the company we want to build in the future. It’s about Curiosity, Innovation and Consumer/Customer Focus. ~ We work together in pursuit of our common mission and strategy, strengthening our local businesses by leveraging the power of the collective. It’s about Purpose, Performance and Teamwork. ~ It’s about Sustainability, Ownership, Heritage and Quality.

The Hero Group is a global food company focused on branded nutritional food products. The company was founded in 1886 in Lenzburg, Switzerland, where its headquarters are still located today. Hero's operates in the Growing Up and Adult categories, which include three businesses: The Group is a house of brands and includes Hero, Corny, Beech-Nut, Schwartau, Semper, Freche Freunde, Organix, Deliciously Ella, Sunar, Vitrac, Baby Gourmet, Queensberry, and Casa de Mateus in its portfolio. Head of Service Delivery We are seeking a strategic leader to drive the delivery and transformation of our operational IT services on a global scale. You will combine deep technical expertise with strong leadership to ensure seamless, efficient, and innovative IT service delivery that aligns with our business goals. Your ability to lead teams, manage complex projects, and foster stakeholder relationships will be key to elevating our IT operations and supporting our digital workplace vision. Develop and implement IT service delivery strategies aligned with organizational objectives and industry best practices. Lead the design, implementation, and continuous improvement of ITSM processes (Incident, Change, Service Request, and Problem Management) in line with ITIL 4. Establish service delivery frameworks and a group-wide Service Desk. Provide regular reporting to leadership on service performance, risks, and improvement initiatives. Drive the enhancement and adoption of the Microsoft 365 platform. Collaborate with service owners to define and maintain a comprehensive Group-IT service catalogue, including SLAs, OLAs, and KPIs. Strengthen governance, guidelines, and maturity across IT service management practices. Implement risk management strategies to ensure business continuity and minimize disruptions. Optimize resource allocation and capacity planning. Ensure consistent end-user satisfaction with digital workplace solutions, M365 support, and the Global Service Desk. Lead cross-functional teams to deliver complex IT projects and initiatives. Support both global and local mindsets within teams. Collaborate with business stakeholders to align service delivery with business priorities. Provide guidance and training on best practices to stakeholders. Manage vendor relationships, including commercial negotiations and SLA compliance. Drive team performance through effective goal setting, coaching, and engagement. Manage the budget and provide financial visibility for your area of responsibility. Bachelor’s degree in information technology, Business Informatics, Computer Science, or a related field. ~ Higher education (Master’s Degree) in Computer Science, Business Informatics, or comparable training. ~ ITIL 4 Foundation certification required; additional ITIL certifications are a plus. ~10+ years of experience in IT roles, with expertise in Service Delivery and Microsoft 365 administration. ~ Expertise in IT service delivery and operations management. ~ Proficiency in IT governance and risk management frameworks (experience with IT4IT, COBIT,or FitSM is a plus). ~ ServiceNow, Freshservice) and managing Microsoft platforms. English fluency is required; German or Spanish is a plus. Ability to partner with senior business leaders to align IT service delivery strategy with business goals. Strong project management and change management capabilities. Hybrid work Flexible Schedule and early finish on Fridays, also during summer months Products that are great tasting and nutritionally balanced, made from high quality ingredients. Our values reflect the company today and the company we want to build in the future. It’s about Curiosity, Innovation and Consumer/Customer Focus. ~ We work together in pursuit of our common mission and strategy, strengthening our local businesses by leveraging the power of the collective. It’s about Purpose, Performance and Teamwork. ~ It’s about Sustainability, Ownership, Heritage and Quality.

The Hero Group is a global food company focused on branded nutritional food products. The company was founded in 1886 in Lenzburg, Switzerland, where its headquarters are still located today. Hero's operates in the Growing Up and Adult categories, which include three businesses: The Group is a house of brands and includes Hero, Corny, Beech-Nut, Schwartau, Semper, Freche Freunde, Organix, Deliciously Ella, Sunar, Vitrac, Baby Gourmet, Queensberry, and Casa de Mateus in its portfolio. Head of Service Delivery We are seeking a strategic leader to drive the delivery and transformation of our operational IT services on a global scale. You will combine deep technical expertise with strong leadership to ensure seamless, efficient, and innovative IT service delivery that aligns with our business goals. Your ability to lead teams, manage complex projects, and foster stakeholder relationships will be key to elevating our IT operations and supporting our digital workplace vision. Develop and implement IT service delivery strategies aligned with organizational objectives and industry best practices. Lead the design, implementation, and continuous improvement of ITSM processes (Incident, Change, Service Request, and Problem Management) in line with ITIL 4. Establish service delivery frameworks and a group-wide Service Desk. Provide regular reporting to leadership on service performance, risks, and improvement initiatives. Drive the enhancement and adoption of the Microsoft 365 platform. Collaborate with service owners to define and maintain a comprehensive Group-IT service catalogue, including SLAs, OLAs, and KPIs. Strengthen governance, guidelines, and maturity across IT service management practices. Implement risk management strategies to ensure business continuity and minimize disruptions. Optimize resource allocation and capacity planning. Ensure consistent end-user satisfaction with digital workplace solutions, M365 support, and the Global Service Desk. Lead cross-functional teams to deliver complex IT projects and initiatives. Support both global and local mindsets within teams. Collaborate with business stakeholders to align service delivery with business priorities. Provide guidance and training on best practices to stakeholders. Manage vendor relationships, including commercial negotiations and SLA compliance. Drive team performance through effective goal setting, coaching, and engagement. Manage the budget and provide financial visibility for your area of responsibility. Bachelor’s degree in information technology, Business Informatics, Computer Science, or a related field. ~ Higher education (Master’s Degree) in Computer Science, Business Informatics, or comparable training. ~ ITIL 4 Foundation certification required; additional ITIL certifications are a plus. ~10+ years of experience in IT roles, with expertise in Service Delivery and Microsoft 365 administration. ~ Expertise in IT service delivery and operations management. ~ Proficiency in IT governance and risk management frameworks (experience with IT4IT, COBIT,or FitSM is a plus). ~ ServiceNow, Freshservice) and managing Microsoft platforms. English fluency is required; German or Spanish is a plus. Ability to partner with senior business leaders to align IT service delivery strategy with business goals. Strong project management and change management capabilities. Hybrid work Flexible Schedule and early finish on Fridays, also during summer months Products that are great tasting and nutritionally balanced, made from high quality ingredients. Our values reflect the company today and the company we want to build in the future. It’s about Curiosity, Innovation and Consumer/Customer Focus. ~ We work together in pursuit of our common mission and strategy, strengthening our local businesses by leveraging the power of the collective. It’s about Purpose, Performance and Teamwork. ~ It’s about Sustainability, Ownership, Heritage and Quality.

Continuously deliver user-facing value through iterative releases: plan sprints, scope features, remove blockers, and partner tightly with Engineering, Design, Data Science, and Skin Science department. Strong discovery and delivery skills: PRDs, backlog management, prioritization frameworks, stakeh

Oversee and manage microservices-based projects ensuring delivery within scope, time, and budget.

Te unes a la revolución del Delivery? 🚀.Con nuestra tecnología y equipo de cocina, ampliamos su negocio llegando a más clientes de forma sostenible, rentable y con riesgo cero.Nacimos para revolucionar el food delivery.Operamos el negocio de delivery de nuestros restaurantes asociados, manteni

Consultor de seguridad para implementar y mantener soluciones de gestión de identidades y accesos (IAM) en modalidad remota.

DevOps Engineer sought to work on Telco & Media projects, using Java, Python, Docker, and Kubernetes.

Y nos encantaría que te unieras a nuestro equipo!Para que nos conozcas algo mejor, UST es una multinacional norteamericana certificada como Top Employer y Great Place to Work con más de 35.Somos líderes en servicios de tecnología digital y proporcionamos soluciones tecnológicas de gran alcance