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Are you ready to be part of Amazon's most ambitious delivery expansion in Europe? We're scaling our Nexus same-day delivery network from across the EU and we need the right people to help us run it successfully. As the EU Nexus network grows, protecting customer promise around the clock becomes critical. That's where you come in. As EU Nexus Flow Manager in Central Operations, you will own the overnight operational rhythm across the entire EU Nexus network. You will monitor real-time risk and flow across all active sites, lead your team to identify and resolve operational exceptions before they impact customers, and act as the single point of accountability for the EU Nexus network during night operations. You will manage inbound and outbound capacity, respond to TRB triggers, and work closely with site operators and cross-functional stakeholders to protect LOC and DEA performance through the night window. We're looking for individuals who thrive in fast-paced environments, can make confident decisions with incomplete information, and take ownership of outcomes — not just processes. You'll be part of a team that is building the operational backbone for Amazon's next-generation delivery network, with direct visibility across EU markets every single shift. The position offers a fixed 22:00–06:10 schedule, with working days being Sunday to Thursday. Key job responsibilities Business Reviews & Performance Management • Lead and facilitate daily, weekly, and monthly business reviews across the EU Nexus network, driving accountability and action on key performance metrics, • Design and implement business review mechanisms that enable data-driven decision making and rapid issue resolution, • Deep dive on performance trends, identify root causes of defects, and drive corrective action plans across the network, • Create and maintain performance dashboards and reporting mechanisms that provide visibility into operational health Process Design & Standard Work • Define and document standard operating procedures for shift handovers, ensuring seamless continuity of operations across time zones and shifts, • Develop scalable standard work that enables consistent execution across multiple stores and markets, • Create playbooks and operational guides for common scenarios, exceptions, and escalations, • Design and implement quality control mechanisms to ensure adherence to standard work Communication & Stakeholder Management • Build and optimize communication mechanisms between Central Operations, stores, delivery partners, and cross-functional teams, • Establish clear escalation paths and communication protocols for operational issues, • Facilitate information flow across shifts, ensuring critical context is preserved during handovers, • Partner with operations teams, delivery partners, and stakeholders to align on priorities and resolve systemic issues, • Act as an escalation point for complex operational challenges requiring cross-functional coordination Data Analysis & Insights • Analyze large, complex datasets to identify trends, risks, and opportunities for improvement, • Use data to inform operational decisions, capacity planning, and resource allocation, • Maintain and report up-to-date and accurate statistics, management reports, and analysis, • Translate data insights into actionable recommendations for leadership and operational teams A day in the life You will balance leading business reviews with designing operational improvements and supporting live operations. Your day may include facilitating a network-wide DBR, deep diving on delivery performance trends, collaborating with schedulers on shift handover protocols, partnering with site operators on process gaps, and analyzing data to inform capacity decisions. You will continuously evaluate opportunities to improve delivery speed, quality, and cost while contributing to the long-term strategy of EU Nexus operations. About the team Central Operations (CO) refers to a new approach within Amazon Logistics (AMZL) to define a scalable solution to run the increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes forecasting, route planning, demand scheduling and last mile delivery. We are looking for a Operations Manager with a track record of operational excellence to drive scalability, ensuring strong processes and culture are developed. This person will be able to lead a team that operates in areas of the business with a high degree of ambiguity that require a great deal of thought leadership. The role will provide opportunities to think big, develop original ideas, and partner with AMZL Planning, Transportation, Last Mile Tech, Operations and business expansion teams to develop a strategic approach to scale Central Operations. • Bachelor's degree, • Strong logical thinking, analytical skills, and problem solving skills., • Experience leading teams. Capable of providing direction to team members using independent judgment. Ability to communicate effectively (written and verbal) across various levels of an organization. Fluent in oral and written communication in English Organization and time management skills. Good teamwork mentality: able to build trustworthy and supportive working relationships., • Organization and time management skills., • Good teamwork mentality: able to build trustworthy and supportive working relationships., • Fluent in oral and written communication in English, • Intermediate working knowledge of Excel, • Experience leading teams., • Capable of providing direction to team members using independent judgment., • Ability to communicate effectively (written and verbal) across various levels of an organization., • Background in real-time operational environments, • Previous experience within transportation or logistics, particularly in quick commerce, last-mile delivery, or e-commerce fulfillment, • Experience working with Lean, Six Sigma, and Kaizen techniques, • Working experience with programming and coding languages (SQL or Python), • Experience designing or facilitating business review mechanisms, • Experience building operational playbooks, standard work, or process documentation, • Proven track record of driving process improvements that deliver measurable business impact, • Experience working in a fast-paced, high-growth environment, • Master's degree or MBA in Operations, Engineering, Business, or a related field Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Why Choose TD SYNNEX: TD SYNNEX is a Fortune 100 company with over $58 billion in revenue (NYSE: SNX), recognized as one of the world's leading technology distributors and solutions aggregators. With a diverse team of 24,000 employees operating across more than 100 countries, we support over 150,000 customers in maximizing the value of their technology investments, driving business results, and unlocking growth opportunities. TD SYNNEX is a certified Great Place to Work, celebrated for our dynamic culture and comprehensive benefits. Our diverse workforce is our greatest strength, fostering success and inclusivity. Job Purpose The Cloud Systems & Services team is responsible for the vendor purchasing, credit monitoring and billing process of their assigned vendors. This includes offering shared services through TD SYNNEX owned Shared Service Center outsourced to service partners. The team collaborates with all of TD SYNNEX's Business Unit leaders and their key partners to develop the right strategies, and strive to deliver best in class systems and operations with maximum impact and synergy across Europe. The team is also responsible to roll-out Cloud procurement, invoicing and business health solutions to all TD SYNNEX entities in Europe (21 countries +). The team will collaborate with all of TD SYNNEX's Business Unit leaders and their key partners, to develop the right strategies, and strive to deliver best in class systems with maximum impact and synergy across Europe. What you will do: • Assess business needs along with vendors, TD stakeholders and cloud team mates., • Create, maintain and optimize billing and cost optimization tools. (Excel environment), • Define, deploy, manage and optimize Sales Order Management operations to support TD Cloud Business across Europe (Order Monitoring, Credit Health, Vendor SLAs, Order Fixing, Billing, Reporting...), • Define, deploy, manage and optimize Purchase Order Management operations to support TD Cloud Business across Europe (Vendor Portals Access & Training, Central Purchasing, Quick Start Provisioning, POs & Vendors, Accounts Payable Support, Reporting...), • Document all processes accordingly along with off-shore team., • Define KPIs/SLAs. Measure and share results., • Ensure billing accuracy and execution., • Manage constant communication with vendors and TD stakeholders., • Monitor partners / countries consumption and suggest purchases to optimize profit., • Interact with outsourced Order-to-Cash team. What are we kindly looking for: • Solid understanding of E-commerce., • Solid understanding of SAP transactions related to Order-to-Cash operations., • Solid numerical and statistics knowledge., • Advanced Microsoft Excel knowledge and experience., • Strategic and analytical skills., • Capable of working independently, and having responsibility as an individual (ownership). Nice to have: • IT Channel experience is a definite advantage., • Understanding of the IT Software / Services / SaaS industry are a definite advantage., • Project Experience of Software Licensing and Cloud management sales tools a definite advantage., • Engineering, Economy or Business degree is desirable., • Comfortable working in an international results driven project organisation., • Azure Marketplace knowledge beneficial. What We Offer you: • Comprehensive private health and life insurance to keep you covered., • Hybrid work model with the opportunity to work remotely three weeks annually., • ️ Tailored salary perks covering transportation, meals, learning and childcare needs., • ️️ Special rates on gym memberships through Wellhub., • On-site nursery and physiotherapist at the office., • ♀️ Mental health support, including online therapy with LEAD and wellness programs through Wellhub (iFeel, Calm...), • Learning Opportunities: Access to a comprehensive learning platform to support your professional growth., • A Global Atmosphere: Join a multicultural and diverse environment where opportunities for growth and collaboration abound., • Certified Workplace Excellence: Work in a certified Great Place to Work where we take work-life balance seriously. #LI-MC2 #LI-HYBRID At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle., • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses., • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program., • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities., • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program., • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

1. Job Purpose Software Operations department is part of the TD Synnex Regional Innovation Business Services (RiBS) based in Barcelona. You will manage the procurement activities for software vendors and stakeholder relationships, and also you will be part of a multi-cultural and dynamic group that is driving a digital transformation of our service. Our aim is to improve the day to day activities to be able to increase our partners' satisfaction. 1. Accountabilities: You will be responsible for... ü Purchase order management • Process purchase orders (create, modify, control and follow up) according to SLA's and vendor specifics., • Understand, apply and be aligned with the vendor's business licensing programs., • Monitor license confirmations and ensure deliveries on time., • Follow up of invoicing and solve price discrepancies. ü Internal customer and vendor's account management • Daily regular management information to internal and external stakeholders as required, with responsibility for data integrity., • Direct accountability for key metrics of specific vendor set., • Identify, monitor and solve incidents. ü Order quality analysis • Provide analysis of order quality per vendor and country on a monthly basis., • Strive for improvements, e-commerce tools efficiency and drive changes for the assigned accounts. ü Coordination with other areas/departments • Coordinate with local teams and other RiBS departments to ensure a proper process performance and customer satisfaction., • To own and manage through to completion any ad-hoc projects as defined by the Software Operations Manager. 1. Knowledge Skills and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Technical skills: ü Experience with SAP and BW ü Experienced MS Office user (mainly MS Excel) ü Proficient English speaker (and optionally other languages German, French, Italian) ü Strong purchasing management and controlling skills with ability to understand and resolve problems Soft skills: ü Strong communication skills and customer-oriented ü Analytical, organized, with ability to plan and juggle multiple priorities and maintain focus ü Ability to work under pressure ü Proactive and self-motivated ü Effective team work with internal customers and stakeholders in problem solving ü Adaptation to a changing environment ü Flexibility on working hours (Q-end, bank holidays etc.) At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle., • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses., • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program., • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities., • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program., • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

About Cainiao Group Cainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry. Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day delivery with 5 dollars" and "5-day global delivery," Cainiao helps small and medium-sized enterprises engage in cross-border trade. Serving more than 200 countries and regions and apply "technological genes" to every aspect of logistics operations. It has also established the world's largest digital station network. Job Description: • Take full ownership of regional DSP management, including sourcing, evaluation, selection, onboarding, and day-to-day partner performance management., • Build and manage a strong regional partner network to ensure sustainable service capability and operational reliability., • Lead the growth agenda for the region, including:, • Capacity planning to support volume growth, • Regional expansion, • Rollout of new products and services, • Set up and implement last mile operations process and SOPs to realize expected quality and performance；, • Work with different departments to refine last mile delivery system and processes to improve the delivery experience of couriers and providers；, • Undertake team management responsibilities to coach and train junior staff. Job Requirement: • +3 years plus proven work experience in logistics industry with last Mile delivery Experience, Start up company with 0>1 experience is highly recognized；, • Sense of data and structured thinking；, • Initiative, drive for result, and resilience；, • Strong communication and interpersonal skills. Open to intercultural working environment；, • Fluent in Spanish and English, Mandarin shall be plus., • Location based on the region.

• Location & Work Model: On-site in Barcelona (the vibrant Poblenou hub), • Project Highlight: Global Airgun E-Commerce Scaling, • Salary: €22,000 - €28,000 annual gross What is the Project? Imagine being the ultimate technical go-to person for a rapidly growing, international e-commerce collective that dominates the world of premium, high-performance PCP airguns and elite outdoor gear. We aren't talking about basic mass-market items here. We deal with high-value, beautifully engineered mechanical equipment for ultra-passionate collectors, competitive shooters, and global hobbyists who know their gear down to the millimeter. If your idea of support is copy-pasting generic answers from a basic manual, you’ll definitely want to skip this one! But if you get a thrill out of untangling technical puzzles, talking precision mechanics, and understanding how intricate components fit together, this project is gold. You will be the crucial link in a highly technical, international direct-to-consumer ecosystem. Our clients expect smart, human, and deeply knowledgeable communication. By offering top-tier mechanical and product guidance, you help turn complex product setups and high-stakes global shipping into smooth, flawless victories for enthusiasts worldwide. The Role & Its Responsibilities We need a structured, mechanically minded problem-solver to own the product support journey across our entire multi-brand portfolio. Your day-to-day will be highly interactive, and you'll have clear targets to hit: • Master the Technical Helpdesk (Objective: Absolute Query Resolution): Run our HubSpot email and ticketing platform like a pro. You’ll decode complex product compatibility, guide buyers through technical schematics, and navigate post-sale warranty or mechanical troubleshooting steps with zero hiccups., • Proactive Community & Order Alignment (Objective: Reputation & Retention): Don't just wait for questions. Reach out to high-value buyers beforehand to clarify complex technical orders, track high-priority mechanical cases, and manage feedback loops on platforms like Trustpilot to protect our premium reputation., • Shape Our Future Voice Channel (Objective: Omnichannel Launch): Help us blueprint and deploy our upcoming inbound phone service. You’ll contribute directly to creating workflows, technical communication templates, and best practices for live call handling., • Bridge the Gap with the Workshop (Objective: Frictionless In-House Workflows): Team up daily with our mechanical Workshop gurus (the ones handling hands-on repairs and custom tuning specs) and the Logistics crew to get accurate, highly technical answers back to clients fast. What You Should Bring The Mechanical Thinker & Product Champion The Must-Haves: • The Tech & Mechanical Factor: You don't need a formal engineering degree, but a natural comfort with learning, discussing, and troubleshooting technical products, mechanics, air pressure systems, or intricate gear is absolutely crucial., • The Experience: A solid track record in product support, technical customer care, or client-facing problem-solving (bonus points if it's within a fast-moving e-commerce playground)., • The Languages: Excellent, fluent command of English (both written and spoken) is essential—you'll be talking to a global community of experts every single day., • The Mindset: Highly organized, proactive, and intensely detail-oriented. You appreciate precision just as much as our customers do., • The Toolkit: True comfort navigating digital platforms like HubSpot, Shopify, or similar e-commerce CRM setups. The Nice-to-Haves: • A personal hobby or background in mechanical engineering, product design, product restoration, or the specialized airguns and shooting world., • Fluency in French, German, Spanish, Portuguese, or Italian., • Prior experience handling luxury, premium, or high-ticket collector items., • Previous exposure to international shipping logistics or inbound phone support channels. What's In It For You? • The Challenge: Stepping into a highly specialized, technical ecosystem where you'll help scale a digital-first support framework into a flawless, omnichannel powerhouse., • The Salary: €22,000 - €28,000 annual gross., • The Target: Transforming everyday customer support into a premium, expert-level advisory experience that builds lifelong brand loyalty among global precision gear enthusiasts., • The Vibes: Fun, international, and hyper-focused on results. You'll be working on-site in a modern, light-filled office in Barcelona’s Poblenou neighborhood, surrounded by a team representing over a dozen nationalities who take their work seriously but never forget to laugh. About the Company Our client is a highly respected, multi-brand international e-commerce group and premier distributor specializing in the elite, high-performance outdoor hobby and custom airgun industry. Founded by passionate experts who understand precision engineering, the company actively collaborates with the world's leading manufacturers to design, optimize, and distribute premium products globally. Operating from active hubs across Europe and South America, they combine world-class athletic expertise with sophisticated digital retail. They believe that elite, high-end products require equally exceptional, human-centered technical care—and they are building a dynamic, multicultural team in Barcelona to make that vision a reality.

WHO WE ARE Konecta is a leading innovative global service provider in customer management, business processes and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. MISSION OF THE ROLE We are seeking a Dutch speaker to join our team in Barcelona. You will work in the inbound service as customer assistance for one of our clients. RESPONSIBILITIES Handle inbound customer contacts by phone or email Provide professional and efficient customer support in a call centre environment. Understand customer needs and provide accurate information following procedures and guidelines. Resolve customer inquiries and escalate complex cases when necessary. Complete tasks such as case follow-up, data entry, and request processing. Follow company policies, quality standards, and data protection rules. REQUIREMENTS Bilingual Dutch speaker. Available to work from our offices in Barcelona. Strong communication skills and computer proficiency. Passion for delivering outstanding customer service. A proactive, solution-orientated attitude with the ability to thrive in a fast-paced environment. WHAT WE OFFER Comprehensive onboarding training, along with regular training sessions to support your professional growth. An exceptional office location offering a unique work environment with breathtaking sea views. Attractive benefits: access to a discount portal for a wide range of experiences, as well as a discount on private health insurance. Strong potential for career growth and advancement within our organisation. We are a company committed to equal opportunities for all genders and sexes with a strong focus on fairness in all our positions.

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you! Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! Required Languages: • Native level of German, • Full professional level of English Main Responsibilities: • Be the First Point of Contact: Engage with customers via phone (80%), email, and chat, providing prompt and effective support, • Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market, • Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system, • Stay Informed: Keep up-to-date with our company’s products to provide accurate and helpful information Core Skills/Experience: • Outstanding verbal and written skills that allow you to connect with customers clearly and effectively, • A warm, empathetic approach with a genuine passion for helping others, • A strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively, • A good listener who excels in teamwork and enjoys working collaboratively, • Not afraid to ask questions, and bring forward new ideas! What's on offer: • Salary: 22.300€, • Hybrid working model, • Ability to work remotely from Europe (1 month per year), • Personal and professional growth opportunities, • Unlimited access to our online learning platform for continuous development, • Transportation allowance (after 6 months), • Private medical insurance (after 6 months) Our recruitment process : • Step 1: Interview with our Recruiter to get to know you better, • Step 2: Interview with the Hiring Manager of the company, • Step 3: Final Interview in the Office

JOB PURPOSE You support the Stock Manager in all the responsibilities related to the warehouse management and in providing services to the Store. You ensure the correct handling of goods in store, complying with the KPI’s and guidelines and company procedures for the care of the product. RESPONSIBILITIES · Ensure the care and protection of the product according to company guidelines · Day-to-day management of goods receipt and storage in line with company procedures and criteria, preparing products to be brought to the sales floor and in special areas while optimizing the timing efficiency · Prepare shop-to-shop and returns transfers in compliance with company guidelines and timelines · Prepare the flow of E-Commerce orders (Prada.com or e-Tailers) making sure to guarantee the required service levels · Prepare the flow of the damaged products, not sellable product (On Hold, Consignment ...), products under repair · Organizes the Packaging and Stationery physically and on the IT systems · Organizes the Display objects system · Participate in the the correct management of Uniforms flow · Participate in the correct management of correct flow of Gifts flow · Correct protection and packaging of the product both inside the store and for transfers, including E-Commerce shipments · Ensure that the company guidelines are adopted in the event of theft, especially in terms of communication and documentation produced · Support in the prompt investigation in the event of system negatives · Manage the flow of the product and the related documentation, recording their movement in the IT system · Participate in the organization and execution of the Physical and Cycle Inventories of the finished product and accessory locations (packaging / stationery and Engineering materials) respecting the company timing · Support the management of the warehouse activities related to sales · Ensure security and cleanliness of the warehouse · Support the Stock Manager in optimizing and rationalizing all available spaces (in collaboration with the Store Manager and the Store Operations Manager) · Support Sales Associates in the sales process and collaborates with the Visual Merchandising team in case of need · Maintain contacts and relationships with the providers used · Keep updates and organizes the archive on a monthly basis · Comply with KPIs updates, guidelines and company procedures from the relevant Store Operations Manager, from the Store Manager or from the Headquarters KNOWLEDGE AND SKILLS Experience in a similar role in fashion brands Fast paced and well organized Good knowledge of English SAP-System Knowledge preferable Ability to work in team Fluent spoken English expected.

¿Te gustaría formar parte de una compañía líder, con visión de futuro y vocación de servicio? Nuestro cliente es uno de los principales grupos de distribución de productos de gran consumo de la Península Ibérica, con una sólida trayectoria empresarial, una amplia capilaridad comercial y una clara apuesta por la excelencia operacional. En un momento especialmente ilusionante de evolución y crecimiento, el Grupo acaba de realizar una de las inversiones logísticas más relevantes de su historia con la puesta en marcha de un nuevo centro logístico de última generación, fuertemente automatizado y diseñado para acompañar el crecimiento futuro del negocio. Dentro de este contexto, buscamos incorporar un/a Director Nacional de Logística que asumirá la responsabilidad integral de las operaciones logísticas de la compañía, liderando una de las áreas más estratégicas y críticas para el negocio. Reportando a la Dirección General y formando parte de uno de los equipos de liderazgo más relevantes de la organización, esta persona asumirá la responsabilidad de garantizar el correcto funcionamiento de toda la cadena logística del grupo, asegurando la máxima eficiencia operativa, calidad de servicio, productividad y rentabilidad. Hablamos de una posición con un impacto directo en el negocio y con una dimensión muy relevante, tanto por volumen de actividad como por complejidad operativa. La compañía gestiona actualmente más de 100 puntos de entrega, una enorme diversidad de referencias y unidades de producto, una amplia red de clientes y una estructura logística nacional que combina recursos propios con colaboradores externos especializados. Será además una pieza clave en la definición de la logística del futuro del Grupo, participando activamente en la consolidación del nuevo modelo operativo y en posibles planes de expansión mediante futuras plataformas satélite en distintos puntos de la geografía nacional. RESPONSABILIDADES Misión: Garantizar la excelencia logística de la compañía liderando todas las operaciones de almacenamiento, preparación de pedidos, distribución y transporte, impulsando la mejora continua de procesos, optimizando costes y asegurando los máximos niveles de servicio a clientes internos y externos. · Dirección integral de las operaciones logísticas nacionales, con el liderazgo de una estructura cercana a las 100 personas, organizadas en distintos equipos y turnos de trabajo. · Garantizar el correcto funcionamiento del nuevo centro logístico automatizado. · Optimización de procesos de recepción, almacenaje, picking, preparación y expedición de pedidos. · Definición y seguimiento de KPIs operativos, productividad, calidad y servicio. · Supervisión de la logística de distribución a clientes. · Coordinación de las operaciones de transporte propio en Cataluña. · Negociación y gestión de agencias de transporte nacionales. · Negociación de tarifas, niveles de servicio, acuerdos de colaboración y planes de mejora con operadores logísticos externos. · Definición de estrategias para optimizar costes logísticos y de transporte. · Liderazgo de proyectos de mejora continua, digitalización y automatización. · Identificación e implantación de nuevas herramientas, metodologías y procesos. · Participación en la planificación logística, incluyendo potenciales plataformas satélite en diferentes regiones. · Colaboración transversal con Compras, Comercial, Operaciones, Tecnología y Dirección General. REQUISITOS Experiencia: Buscamos un Director de Logística con experiencia consolidada liderando operaciones logísticas de gran volumen y complejidad, con una combinación equilibrada entre visión estratégica y capacidad operativa, una persona acostumbrada a gestionar equipos numerosos y estructuras complejas, con mentalidad analítica, capacidad de liderazgo y una clara orientación a resultados. Valoraremos especialmente profesionales procedentes de entornos de Distribución alimentaria, Gran consumo, Retail, Distribución multicanal, Operadores logísticos, E-commerce o plataformas de distribución con elevado nivel de automatización. Debe aportar experiencia en negociación y gestión de operadores de transporte, conocimiento de indicadores de productividad, nivel de servicio y optimización de costes. Buscamos un perfil orientado a la mejora continua y transformación operativa, con elevada capacidad de organización, liderazgo e influencia. Formación: Ingeniería Industrial, Organización Industrial, Logística o similar. ¿QUÉ OFRECEMOS? Un lugar donde crecer de verdad: No hablamos únicamente de dirigir un almacén o una operación logística, sino de asumir el liderazgo de una función absolutamente estratégica dentro de una compañía sólida, rentable y con una enorme capacidad de crecimiento. La persona que se incorpore encontrará un proyecto estable y con visión de largo plazo dentro de un grupo empresarial de referencia en su sector, que cuenta además con un nuevo centro logístico de última generación con importantes inversiones ya realizadas. Tendrá capacidad real de influencia sobre las decisiones operativas del negocio, exposición directa a la alta dirección y participación en proyectos de crecimiento y expansión logística nacional. Un entorno donde las decisiones se ejecutan y los proyectos se llevan a cabo, con un equipo consolidado sobre el que construir y seguir desarrollando capacidades. Es una oportunidad especialmente atractiva para profesionales que quieran dejar huella, liderar una operación de gran dimensión y convertirse en una figura clave dentro de uno de los grupos de distribución más relevantes de nuestro país.

WHO WE ARE Konecta is a leading innovative global service provider in customer management, business processes and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. MISSION OF THE ROLE We are seeking a native or bilingual English speaker to join our team in Barcelona. You will work in the inbound service as a customer assistant for one of our clients. RESPONSABILITIES Handle inbound customer contacts by phone or email Provide professional and efficient customer support in a call centre environment. Understand customer needs and provide accurate information following procedures and guidelines. Resolve customer inquiries and escalate complex cases when necessary. Complete tasks such as case follow-up, data entry, and request processing. Follow company policies, quality standards, and data protection rules. REQUIREMENTS Native or bilingual English speaker. Available to work from our offices in Barcelona. Strong communication skills and computer proficiency. Passion for delivering outstanding customer service. A proactive, solution-oriented attitude with the ability to thrive in a fast-paced environment. WHAT WE OFFER A 6-month temporary contract. Comprehensive onboarding training, along with regular training sessions to support your professional growth. An exceptional office location offering a unique work environment with breathtaking sea views. Attractive benefits: access to a discount portal for a wide range of experiences, as well as a discount on private health insurance. Strong potential for career growth and advancement within our organization. We are a company committed to equal opportunities for women and men, with a strong focus on fairness in all our positions. We are a company committed to equal opportunities for women and men, with a strong focus on fairness in all our positions.

Location & Work Model: On-site in Barcelona (the vibrant Poblenou hub) Project Highlight: Global Airgun E-Commerce Scaling Salary: €22,000 - €28,000 annual gross What is the Project? Imagine being the ultimate technical go-to person for a rapidly growing, international e-commerce collective that dominates the world of premium, high-performance PCP airguns and elite outdoor gear. We arent talking about basic mass-market items here. We deal with high-value, beautifully engineered mechanical equipment for ultra-passionate collectors, competitive shooters, and global hobbyists who know their gear down to the millimeter. If your idea of support is copy-pasting generic answers from a basic manual, you’ll definitely want to skip this one! But if you get a thrill out of untangling technical puzzles, talking precision mechanics, and understanding how intricate components fit together, this project is gold. You will be the crucial link in a highly technical, international direct-to-consumer ecosystem. Our clients expect smart, human, and deeply knowledgeable communication. By offering top-tier mechanical and product guidance, you help turn complex product setups and high-stakes global shipping into smooth, flawless victories for enthusiasts worldwide. The Role & Its Responsibilities We need a structured, mechanically minded problem-solver to own the product support journey across our entire multi-brand portfolio. Your day-to-day will be highly interactive, and youll have clear targets to hit: Master the Technical Helpdesk (Objective: Absolute Query Resolution): Run our HubSpot email and ticketing platform like a pro. You’ll decode complex product compatibility, guide buyers through technical schematics, and navigate post-sale warranty or mechanical troubleshooting steps with zero hiccups. Proactive Community & Order Alignment (Objective: Reputation & Retention): Dont just wait for questions. Reach out to high-value buyers beforehand to clarify complex technical orders, track high-priority mechanical cases, and manage feedback loops on platforms like Trustpilot to protect our premium reputation. Shape Our Future Voice Channel (Objective: Omnichannel Launch): Help us blueprint and deploy our upcoming inbound phone service. You’ll contribute directly to creating workflows, technical communication templates, and best practices for live call handling. Bridge the Gap with the Workshop (Objective: Frictionless In-House Workflows): Team up daily with our mechanical Workshop gurus (the ones handling hands-on repairs and custom tuning specs) and the Logistics crew to get accurate, highly technical answers back to clients fast. What You Should Bring The Mechanical Thinker & Product Champion The Must-Haves: The Tech & Mechanical Factor: You dont need a formal engineering degree, but a natural comfort with learning, discussing, and troubleshooting technical products, mechanics, air pressure systems, or intricate gear is absolutely crucial. The Experience: A solid track record in product support, technical customer care, or client-facing problem-solving (bonus points if its within a fast-moving e-commerce playground). The Languages: Excellent, fluent command of English (both written and spoken) is essential—youll be talking to a global community of experts every single day. The Mindset: Highly organized, proactive, and intensely detail-oriented. You appreciate precision just as much as our customers do. The Toolkit: True comfort navigating digital platforms like HubSpot, Shopify, or similar e-commerce CRM setups. The Nice-to-Haves: A personal hobby or background in mechanical engineering, product design, product restoration, or the specialized airguns and shooting world. Fluency in French, German, Spanish, Portuguese, or Italian. Prior experience handling luxury, premium, or high-ticket collector items. Previous exposure to international shipping logistics or inbound phone support channels. Whats In It For You? The Challenge: Stepping into a highly specialized, technical ecosystem where youll help scale a digital-first support framework into a flawless, omnichannel powerhouse. The Salary: €22,000 - €28,000 annual gross. The Target: Transforming everyday customer support into a premium, expert-level advisory experience that builds lifelong brand loyalty among global precision gear enthusiasts. The Vibes: Fun, international, and hyper-focused on results. Youll be working on-site in a modern, light-filled office in Barcelona’s Poblenou neighborhood, surrounded by a team representing over a dozen nationalities who take their work seriously but never forget to laugh. About the Company Our client is a highly respected, multi-brand international e-commerce group and premier distributor specializing in the elite, high-performance outdoor hobby and custom airgun industry. Founded by passionate experts who understand precision engineering, the company actively collaborates with the worlds leading manufacturers to design, optimize, and distribute premium products globally. Operating from active hubs across Europe and South America, they combine world-class athletic expertise with sophisticated digital retail. They believe that elite, high-end products require equally exceptional, human-centered technical care—and they are building a dynamic, multicultural team in Barcelona to make that vision a reality.

Data & AI Architect Agentic Commerce En Accenture Song buscamos profesionales con amplia experiencia en datos e inteligencia artificial capaces de transformar necesidades de negocio en soluciones tecnológicas escalables.Te incorporarás a iniciativas de Agentic Commerce ayudando a nuestros clientes

On-site in Barcelona (the vibrant Poblenou hub).Global Airgun E-Commerce Scaling.Imagine being the ultimate technical go-to person for a rapidly growing, international e-commerce collective that dominates the world of premium, high-performance PCP airguns and elite outdoor gear.We arent talking abou

Chargé(e) de clientèle SAV (H/F) Compruebe a continuación si tiene lo necesario para esta oportunidad y, si es así, envíe su solicitud lo antes posible. Rejoignez une équipe engagée au service de la satisfaction client ! Vous aimez trouver des solutions, accompagner les clients et relever de nouveaux défis ? Rejoignez notre équipe Service Après-Vente et contribuez à offrir une expérience client de qualité. VOS MISSIONS : Au sein du service SAV, vous êtes l’interlocuteur privilégié de nos clients et partenaires. À ce titre, vous serez amené(e) à : Prendre en charge les demandes, réclamations et dossiers SAV de nos clients. Analyser les situations et apporter des solutions adaptées, dans le respect des procédures. Accompagner les adhérents et les clients en jouant un véritable rôle de médiateur. Assurer le suivi complet des dossiers jusqu’à leur résolution. Coordonner les interventions avec les différents interlocuteurs internes et externes. Garantir un suivi rigoureux des réclamations, litiges et demandes de garantie. Rédiger les comptes rendus, rapports et documents liés aux interventions. Contribuer activement à la satisfaction et à la fidélisation de notre clientèle. VOTRE PROFIL : Vous êtes titulaire d’une formation en gestion, commerce ou relation client, ou vous justifiez d’une expérience significative en Service Après-Vente. Vous possédez idéalement : Une bonne connaissance des processus SAV et/ou de la maintenance technique. Une excellente maîtrise des outils informatiques. Une parfaite maîtrise du français, à l’oral comme à l’écrit. Une réelle aisance dans la relation client par téléphone. VOS QUALITÉS : Vous êtes reconnu(e) pour : Votre sens de l’écoute et de l’empathie. Votre capacité à gérer les situations délicates avec calme et professionnalisme. Votre rigueur et votre sens de l’organisation. Votre aptitude à gérer plusieurs dossiers simultanément tout en respectant les délais. Votre capacité de négociation et votre orientation solutions. Une connaissance du secteur de la réparation automobile (mécanique) CE QUE NOUS PROPOSONS : CDD de 6 mois avec réelle perspective d’évolution vers un CDI. Temps plein. Rémunération : 25 000 € brut annuel, complétée par des primes trimestrielles sur objectifs. Un parcours d’intégration complet : dès votre arrivée, vous bénéficiez d’une formation interne afin de vous familiariser avec nos outils, nos procédures et nos métiers. Vous êtes accompagné(e) pas à pas pour prendre votre poste dans les meilleures conditions. Un environnement de travail dynamique, où la qualité de service, l’esprit d’équipe et l’autonomie sont valorisés. xcskxlj Vous souhaitez intégrer une entreprise qui place la satisfaction client au cœur de ses priorités ? Nous serons ravis de découvrir votre candidature.

Una empresa farmacéutica especializada busca un/a E-Commerce Specialist para gestionar su plataforma B2B en Sant Feliu de Llobregat.Este rol implica garantizar una experiencia de usuario excelente, optimizar flujos de captación de leads y actuar como punto de contacto entre la farmacia y el equipo

Global Airgun E-Commerce Scaling. Imagine being the ultimate technical go-to person for a rapidly growing, international e-commerce collective that dominates the world of premium, high-performance PCP airguns and elite outdoor gear. A solid track record in product support, technical customer care, o

Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. Konecta is a leading innovative global service provider in customer management, business processes

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you!.Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona.They are on th

Global Airgun E-Commerce Scaling. Imagine being the ultimate technical go-to person for a rapidly growing, international e-commerce collective that dominates the world of premium, high-performance PCP airguns and elite outdoor gear. A solid track record in product support, technical customer care, o

SAP HCM, SAP Success Factors SAP ERP (ECC, S/4HANA) en los ámbitos de Finanzas, Controlling, Logística, Real Estate, Mantenimiento, gestión de proyectos… SAP C/X (e-commerce, C4C sales & services), SAP CRM SAP Ariba, SAP Analytics Cloud SAP BI (BW, BO) SAP BPC SAP PI/PO Cómo será

About Cainiao Group Cainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry. Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day delivery with 5 dollars" and "5-day global delivery," Cainiao helps small and medium-sized enterprises engage in cross-border trade. Serving more than 200 countries and regions and apply "technological genes" to every aspect of logistics operations. It has also established the world's largest digital station network. Job Description: • Take full ownership of regional DSP management, including sourcing, evaluation, selection, onboarding, and day-to-day partner performance management., • Build and manage a strong regional partner network to ensure sustainable service capability and operational reliability., • Lead the growth agenda for the region, including:, • Capacity planning to support volume growth, • Regional expansion, • Rollout of new products and services, • Set up and implement last mile operations process and SOPs to realize expected quality and performance；, • Work with different departments to refine last mile delivery system and processes to improve the delivery experience of couriers and providers；, • Undertake team management responsibilities to coach and train junior staff. Job Requirement: • +3 years plus proven work experience in logistics industry with last Mile delivery Experience, Start up company with 0>1 experience is highly recognized；, • Sense of data and structured thinking；, • Initiative, drive for result, and resilience；, • Strong communication and interpersonal skills. Open to intercultural working environment；, • Fluent in Spanish and English, Mandarin shall be plus., • Location based on the region.

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you!.Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona.They are on th

About Cainiao Group Cainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry. Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day delivery with 5 dollars" and "5-day global delivery," Cainiao helps small and medium-sized enterprises engage in cross-border trade. Serving more than 200 countries and regions and apply "technological genes" to every aspect of logistics operations. It has also established the world's largest digital station network. Job Description: • Take full ownership of regional DSP management, including sourcing, evaluation, selection, onboarding, and day-to-day partner performance management., • Build and manage a strong regional partner network to ensure sustainable service capability and operational reliability., • Lead the growth agenda for the region, including:, • Capacity planning to support volume growth, • Regional expansion, • Rollout of new products and services, • Set up and implement last mile operations process and SOPs to realize expected quality and performance；, • Work with different departments to refine last mile delivery system and processes to improve the delivery experience of couriers and providers；, • Undertake team management responsibilities to coach and train junior staff. Job Requirement: • +3 years plus proven work experience in logistics industry with last Mile delivery Experience, Start up company with 0>1 experience is highly recognized；, • Sense of data and structured thinking；, • Initiative, drive for result, and resilience；, • Strong communication and interpersonal skills. Open to intercultural working environment；, • Fluent in Spanish and English, Mandarin shall be plus., • Location based on the region.

Jobtailor en Barcelona busca profesional para gestionar y posicionar marcas, optimizando presencia en e-commerce y gestión de catálogos.

Familiaridad con los KPIs clave del e-commerce: ventas, margen, conversión. Conocimiento real del mercado español y de sus dinámicas de e-commerce.

Hello Pomelo à Barcelone recherche un Directeur Projet e-commerce pour piloter des projets stratégiques et accompagner une équipe de Product Owners. Le candidat idéal aura un parcours Bac+5, 2 à 5 ans d’expérience en gestion de projet et une forte appétence pour le e-commerce.

Your role as a Retail/E-Commerce Specialist will be prioritizing the below responsibilities:. Retail / E-Commerce accounting.

You will work closely with the CRM Planning, CRM Tech, and local commercial teams. Work with the CRM Tech team daily to make our operational processes better. Experience working in CRM within an e-commerce environment.

EnnovationHUB is looking for a Senior Meta Ads Specialist based in Barcelona.This role focuses on managing and optimizing Meta Ads for various brands, ensuring performance growth and efficiency.The ideal candidate will have hands-on e-commerce experience and a proven track of managing Meta Ads campa

Revlon is seeking an experienced E-commerce Business Development Manager (Amazon) to accelerate growth across our Mass Beauty portfolio. You will own the Amazon channel P&L, drive revenue, profitability, brand visibility and customer experience in a fast-paced digital environment. This hybrid London

Amazon is seeking a Content Specialist based in Barcelona to support Gen-AI content generation and hybrid customer experience initiatives. Join Amazon and contribute to innovative e-commerce experiences while collaborating in a diverse team.

Netenders is an international e-commerce group based in Barcelona, hiring a freelance email designer to analyze campaigns, run A/B tests, and craft responsive templates across 20+ markets.

Join a leading travel subscription platform as a Senior Product Designer in Barcelona, where you will craft engaging user experiences and help shape innovative design strategies.You’ll leverage your knowledge of user psychology and e-commerce trends to create impactful solutions that contribute to

HUB, a fast-growing international e-commerce group based in Barcelona, is seeking a Senior Meta Ads Specialist to drive Meta Ads performance.You'll manage campaigns across multiple brands, ensuring effective growth and profitability.This role requires a strong background in performance marketing, wi

Dreams ODIGEO in Barcelona is seeking an experienced Senior Product Designer to create engaging, innovative user experiences for its e-commerce platform. The ideal candidate should have 5–7 years of design experience, proficiency in e-commerce design, and a strong online portfolio.

Dragons Group in Barcelona is seeking a Midweight Graphic Designer to deliver high‑quality digital assets for e‑commerce and brand campaigns.You will translate brand guidelines into scalable assets, collaborating with cross‑functional teams to ensure fast, consistent outputs.You will help main

REQUIRED EDUCATION AND EXPERIENCE** University degree in a relevant discipline (ie digital marketing, business administration, scientific) At least 8 years of proven experience in digital strategy, omnichannel marketing and/or e-commerce, preferably within healthcare, pharma or FMCG sectors. Pharm

Pioneer of online flash sales since 2001 and key player in European e-commerce, Veepee collaborates with over 7,000 brands to offer highly discounted products available for a limited time.Operating across various sectors, including fashion, home, wine, travel or beauty.Veepee achieved a turnover of

Concentrix en Barcelona busca un Asesor de Servicio al Cliente para atender consultas de primer nivel a través de la app y correo electrónico, manteniendo un SLA y registrando cada contacto en el CRM. Formarás parte de un equipo dinámico en un entorno de e-commerce, con contrato de 39h semanales

Netenders, groupe e-commerce international, recherche un Creative Asset Producer pour renforcer la production de contenus publicitaires pour nos marques Wordans, Needen, Ntextil et Egotier.Vous produirez visuels et vidéos adaptés aux campagnes Meta Ads, Google Ads, YouTube, TikTok et CRM.Vous trav

Actividades principales Promoción y ventas online de productos de bienestar Uso de herramientas digitales y redes sociales Aprender estrategias de marketing digital y e-commerce & dropshipping Atención y acompañamiento a clientes Trabajo en equipo dentro de una comunidad internacional Ofrecemos

Empresa del sector e-commerce se encuentra en la búsqueda de un Especialista en Marketing Digital y Community Management bajo la modalidad de prestación de servicios para colaborar en el desarrollo de proyectos activos.Buscamos un perfil con alta capacidad de autogestión, orientado a resultados,

Netenders, an international e-commerce group based in Barcelona, is seeking a Senior Full Stack Developer (Freelance) to join our in-house tech team on long-term projects.

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you!Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona.They are on the

Responsable de responder preguntas y resolver problemas de clientes, colaborando con otros equipos y ofreciendo soluciones.

Senior Product Manager – Virtual Accounts As Senior PM for Virtual Accounts, you will own end‑to‑end the product strategy, roadmap, and execution of one of d Local’s highest‑growth product lines. You’ll work at the intersection of global enterprise merchant needs and local market banking infrastructure, defining how d Local’s B2 B2 C merchants issue virtual accounts in countries where traditional card infrastructure is limited or absent. This role has direct commercial impact on d Local’s TPV growth and merchant retention and will be a key driver of our embedded finance expansion. Responsibilities Own the global roadmap for the Virtual Accounts product, prioritising features that reduce time‑to‑market per country, improve merchant self‑service, and increase activation rates across d Local’s 40+ markets. Partner with enterprise merchants (global fintechs, gig platforms, e‑commerce, lending companies) to deeply understand their VA use cases—from subscription collection to payroll disbursement—and translate those into product requirements. Lead cross‑functional squads to deliver scalable, production‑ready VA features with clear SLAs. Define and improve the end‑to‑end merchant experience: VA issuance API, reconciliation reporting, webhook reliability, dashboard visibility, and fraud controls. Work with Banking Partnerships and Regulatory teams to expand VA coverage to new markets, navigating local banking sponsors, compliance requirements, and technical constraints. Establish and monitor key product metrics (VA issuance volume, payment conversion rate, reconciliation accuracy, merchant NPS) and use them to drive continuous improvement. Identify and lead automation opportunities in VA lifecycle management—from provisioning to settlement—to reduce manual operational load and error rates. Collaborate with Sales and Solutions Engineering to position and pitch the VA product to prospective enterprise clients, supporting commercial deals and RFP responses. Qualifications 5+ years of product management experience, with at least 2 years specifically building or scaling virtual account, banking‑as‑a‑service, or account issuance products in a B2 B or B2 B2 C context. Deep understanding of local payment rails in emerging markets and how they interact with global merchant platforms. Proven track record working with enterprise clients and translating complex, ambiguous B2 B requirements into clear, scalable product solutions. Strong technical fluency: comfortable reading API documentation, understanding IPN/webhook flows, and collaborating closely with engineering on architecture decisions without being a blocker. Experience navigating multi‑stakeholder environments—banking partners, compliance, engineering, commercial—and driving alignment across them. Data‑driven and AI mindset: you define success metrics before building, run structured experiments, and make decisions backed by evidence rather than instinct alone. Automation‑oriented: you proactively seek to reduce manual processes, improve operational efficiency, and leverage tooling to scale without proportional headcount growth. Advanced English proficiency. Benefits Flexibility: flexible schedules driven by performance. Dynamic fintech environment with plenty to build and boost your creativity. Referral bonus program for internal talent referrals. Monthly social budget to chill out with your team (in person or remotely) and deepen your connections. Housing support: opportunity to rent a house for a week anywhere in the world for coworking with your team. #J-18808-Ljbffr

DLocal is the payments infrastructure powering the world’s leading global companies in emerging markets. Our Virtual Accounts product enables enterprise merchants to issue unique, persistent payment identifiers to their own customers across markets creating a scalable, card‑free collection channel that works with local banking rails As Senior PM for Virtual Accounts, you will own end-to-end the product strategy, roadmap, and execution of one of d Local’s highest‑growth product lines You’ll work at the intersection of global enterprise merchant needs and local market banking infrastructure — defining how d Local’s B2 B2 C merchants issue virtual accounts in countries where traditional card infrastructure is limited or absent. This role has direct commercial impact on d Local’s TPV growth and merchant retention, and will be a key driver of our embedded finance expansion Own the global roadmap for the Virtual Accounts product, prioritising features that reduce time‑to‑market per country, improve merchant self‑service, and increase activation rates across d Local’s 40+ markets Partner with enterprise merchants (global fintechs, gig platforms, e‑commerce, lending companies) to deeply understand their VA use cases — from subscription collection to payroll disbursement — and translate those into product requirements Lead cross‑functional squads to deliver scalable, production‑ready VA features with clear SLAs Define and improve the end‑to‑end merchant experience: VA issuance API, reconciliation reporting, webhook reliability, dashboard visibility, and fraud controls Work with Banking Partnerships and Regulatory teams to expand VA coverage to new markets, navigating local banking sponsors, compliance requirements, and technical constraints Establish and monitor key product metrics (VA issuance volume, payment conversion rate, reconciliation accuracy, merchant NPS) and use them to drive continuous improvement Identify and lead automation opportunities in VA lifecycle management — from provisioning to settlement — reducing manual operational load and error rates Collaborate with Sales and Solutions Engineering to position and pitch the VA product to prospective enterprise clients, supporting commercial deals and RFP responses Automation-oriented: you proactively seek to reduce manual processes, improve operational efficiency, and leverage tooling to scale without proportional headcount growth. Advanced English is mandatory. Experience navigating multi‑stakeholder environments — banking partners, compliance, engineering, commercial — and driving alignment across them. Proven track record working with enterprise clients and translating complex, ambiguous B2 B requirements into clear, scalable product solutions. Data‑driven and AI mindset: you define success metrics before building, run structured experiments, and make decisions backed by evidence rather than instinct alone. 5+ years of product management experience, with at least 2 years specifically building or scaling virtual account, banking‑as‑a‑service, or account issuance products in a B2 B or B2 B2 C context. Deep understanding of local payment rails in emerging markets and how they interact with global merchant platforms. Strong technical fluency: comfortable reading API documentation, understanding IPN/webhook flows, and collaborating closely with engineering on architecture decisions without being a blocker. #J-18808-Ljbffr

AXXON selecciona TÈCNIC COMPTABLE - FISCAL per a despatx d'advocats i assessoria especialitzat en fiscalitat, mercantil i aspectes legals a empreses amb activitat internacional.La persona seleccionada s’incorporarà a un equip consolidat i assumirà la gestió comptable i fiscal d’un client