Business Manager
il y a 2 heures
Teulada
Job description Business Manager Purpose of the position The business manager is ultimately responsible for the day-to-day management and overall operational, commercial, personnel, and financial management of the hospitality business. They ensure an optimal guest experience, profitable operations, and a motivated team. Tasks and responsibilities Operational management · Managing and coordinating daily operations on the floor and behind the scenes. · Monitoring service quality, guest satisfaction, and hygiene standards (HACCP). · Optimizing work processes and efficiency. · Ensuring compliance with laws and regulations (labor, safety, and alcohol regulations). · Resolving operational issues and handling complaints. Financial mangement · Ultimately responsible for cash management and daily closing. · Developing, monitoring, and analyzing budgets and sales targets. · Cost control (purchasing, personnel costs, loss, energy, etc.). · Analyzing margins and managing returns. · Inventory management and purchasing planning. · Reporting financial results to the owner/management. · Identifying deviations and taking corrective action. Human Resources Management · Recruiting and selecting new employees. · Developing staff planning and schedules. · Managing, coaching, and motivating the team. · Conducting performance and assessment interviews. · Absenteeism management and follow-up personnel files. · Providing training and development. · Creating a positive and professional work culture. Commercial & Guest Experience · Ensuring a high level of service and hospitality. · Identifying commercial opportunities and revenue-boosting activities. · Contributing to marketing, events, and promotions. · Monitoring the business's image, concept, and brand experience. Administration & Reporting · Preparing management reports. · Maintaining personnel records. · Reviewing invoices and supplier contracts. · Collaborating with the bookkeeper/accountant. Authorities · Decision-making authority regarding daily operations. · Approving orders and expenditures within budget. · Hiring and firing staff (in consultation with management). · Implementing operational improvements. Competencies · Leadership · Communication skills · Results-oriented · Guest-oriented · Planning and organizational skills · Problem-solving skills · Entrepreneurship Job Requirements · MBO+/HBO work and thinking level (preferably hospitality/management) · Demonstrable leadership experience in the hospitality industry · Strong financial and business acumen · Knowledge of laws and regulations and HACCP · Stress-resistant and solution-oriented · Flexible availability (evenings, weekends, holidays)
Serveurs
Vente et Marketing
Chef et Cuisinier
Commerce de détail
Esthétique et Beauté
Bâtiment et Travaux
Art, Médias, Design
Chauffeur et Livraison
Comptabilité et Finances
Divertissement
Entreposage et Stockage
Gestion
Hôte et Hôtesse
Industrie et Production
Ingénierie
Nettoyage et Entretien
Personnel de bar
Personnel de cuisine
Rédaction et Édition
Secrétariat et Administration
Service juridique
Service à la clientèle
Soins aux animaux
Soins aux enfants
Soins de santé
Sports et Bien-être
Éducation
Événements et Promotion
Autre