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Como Customer Service tendrás la oportunidad de garantizar altos estándares de calidad en nuestros servicios y procesos.Serás responsable de implementar y mantener el sistema de gestión de calidad, identificar áreas de mejora y proponer soluciones efectivas.Además, colaborarás estrechamente c

Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector. Ofrecemos una política salarial competitiva, contratación indefinida y estabilidad labora

INFINNI is building the infrastructure that powers the creator economy.We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the softw

Ofrecemos una política salarial competitiva, contratación indefinida y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional. Formarás parte de un equipo dinámico, multicultural, con

Do you enjoy delivering excellent customer service and achieving sales targets? Join Nordic Operation Center in Palma and become part of an ambitious B2B team working with one of the largest energy providers in the Nordics.No espere a enviar su solicitud después de leer esta descripción; se espera

Empresas: Mandarin Oriental Punta Negra, Mallorca Como Botones, serás responsable de las siguientes funciones: - Gestionar el almacenamiento y la recuperación del equipaje, asegurando el etiquetado correcto y el cumplimiento de los estándares de seguridad.Asistir con los arreglos de transporte,

Empresas: Mandarin Oriental Punta Negra, Mallorca Como Botones, serás responsable de las siguientes funciones: - Gestionar el almacenamiento y la recuperación del equipaje, asegurando el etiquetado correcto y el cumplimiento de los estándares de seguridad.Asistir con los arreglos de transporte,

Empresas: Mandarin Oriental Punta Negra, Mallorca Como Botones, serás responsable de las siguientes funciones: - Gestionar el almacenamiento y la recuperación del equipaje, asegurando el etiquetado correcto y el cumplimiento de los estándares de seguridad.Asistir con los arreglos de transporte,

Empresas: Barceló Hotel Group Apoyar en las tareas propias de recepción y conserjería, así como de la vigilancia de las instalaciones, equipos y materiales de los establecimientos.Realizar el control, almacenaje y transporte de los equipajes de los clientes en las dependencias del Hotel o a la

Empresas: Mandarin Oriental Punta Negra, Mallorca Como Botones, serás responsable de las siguientes funciones: - Gestionar el almacenamiento y la recuperación del equipaje, asegurando el etiquetado correcto y el cumplimiento de los estándares de seguridad.Asistir con los arreglos de transporte,

Empresas: Mandarin Oriental Punta Negra, Mallorca Como Botones, serás responsable de las siguientes funciones: - Gestionar el almacenamiento y la recuperación del equipaje, asegurando el etiquetado correcto y el cumplimiento de los estándares de seguridad.Asistir con los arreglos de transporte,

About Us: La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes. INFINNI is building the infrastructure that powers the creator economy. We're a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We're here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We're a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You'll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you'll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What's in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. xcskxlj Join us in delivering exceptional support to our Infinni platform users!

Iberia Versicherungsmakler is seeking a dedicated Customer Advisor for its team in Palma, Mallorca. Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. This full-time role involves providing top-notch support to our international clients and contributing to exciting digitalisation projects. The ideal candidate will possess native-level German, good Spanish skills, and a passion for interacting with people. xcskxlj Benefits include an above-average salary, a company car, and excellent professional development opportunities. #J-18808-Ljbffr

Necesito un servicio de Reparar portero automático con las siguientes características:ul br/li¿Qué problema tiene el portero automático? /li El sistema de apertura no funciona br/li¿En qué tipo de inmueble se va a realizar el servicio? /li Piso br/li¿Cuántos inmuebles se ven afectados por la avería? /li Solo 1 br/li¿Para cuándo se necesita el servicio? /li En los próximos días /ul br/bPreferencia para el servicio: /b El mejor precio

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers' expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? • Immediate start date, • A fixed-term contract for 6 months, with potential to extend., • Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices., • An international, collaborative and dynamic work environment, • QH University that offers continuous training tools for all seniority levels., • Wellbeing, Colleague Resource Groups & other attractive DEI programs., • Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice., • Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don't need to come from a chemicals or manufacturing background — we're open to candidates from other sectors such as logistics, FMCG, or similar industries. • Communicating with customers and colleagues across different countries., • Processing and managing customer orders., • Providing updates on order status, shipments, and deliveries., • Working closely with Supply Chain, Logistics, Production, and Sales teams., • Supporting quotation requests and customer enquiries., • Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience • Previous customer service, supply chain, or logistics experience is helpful but not essential., • We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge • Comfortable using Microsoft Office applications such as Outlook, Word, and Excel., • Experience with ERP systems is an advantage but not required – we will provide training., • Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? • A genuine passion for delivering excellent customer service., • Strong communication and interpersonal skills., • A positive, proactive attitude and willingness to learn., • Good organizational skills and attention to detail., • Ability to collaborate effectively with others while also managing tasks independently., • Adaptability and a solution-focused mindset., • A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world's steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. xcskxlj Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

Un hotel en las Islas Baleares busca un Botones dedicado a ofrecer experiencias memorables a sus huéspedes. Se requiere una persona con al menos 6 meses de experiencia en atención al cliente, preferiblemente en el sector hotelero, y habilidades en español e inglés. La misión es garantizar un servicio cercano y eficaz, gestionando aspectos clave como el traslado del equipaje y la atención de requerimientos especiales. Se ofrece un entorno colaborativo y oportunidades de crecimiento profesional dentro del hotel.br#J-18808-Ljbffr

pDomus Vivendi Group, líder en desarrollo inmobiliario en Mallorca, busca un Rental Sales Agent para su edificio MÍO PALMA en Palma. Serás responsable de captar clientes y comercializar las viviendas en alquiler, coordinando todo el ciclo de contratos y visitas. /ppTrabajarás junto a los equipos de Operaciones, Marketing y Servicio Técnico para aumentar la ocupación y resolver consultas con un alto enfoque en servicio al cliente. /p #J-18808-Ljbffr

Empresas: Barceló Hotel Group Responsible for the execution of the management policy in all its aspects, assuming the functions of the Director in his/her absence. ¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación. To organise, direct, coordinate and supervise, by delegation of the Director, all the operations of the Hotel, both in the accommodation area and in the Food and Beverage area. To coordinate and supervise the work of the department heads. To convene and/or participate in periodic briefings with the heads of department to inform, be informed or discuss any issues that may arise. Ensuring quality levels in accordance with the objectives set. Receive and attend to clients throughout their stay at the Hotel. Collaborate in the preparation and monitoring of the budget. To prepare the fortnightly forecast with the collaboration of all the departments involved. Participate in the marketing of the Hotel (TTOO, commercial visits, events, etc.) as well as in the aspects related to revenue management and e-commerce. Supervise together with the managers the different staff reports, staff ratios as well as participate in staff selection processes, performance monitoring and in general in any HR policy. Requisitos : Previous experience of at least 5 years as Assistant Hotel Manager or Junior Manager in a holiday product. Fluent in English (fluency in other languages would be an asset: German, Italian, etc.). Academic qualification at Diploma level, preferably in Tourism, Hotel Management or similar. Experience in integral management of the Hotel, management, operations and customer relations. xcskxlj Good communication skills Good commercial skills. Ability to analyse Ability to solve problems Team work skills Team management and development

En #OKMobility seguimos creciendo y, para seguir elevando la experiencia de nuestros clientes, buscamos incorporar en nuestra sede corporativa de Palma de Mallorca un/a Customer Experience & Journey Standards Manager. Su misión será diseñar, gobernar y optimizar la experiencia de cliente de principio a fin en toda la red de OK Mobility (propia y franquiciada), garantizando una experiencia homogénea, eficiente y alineada con los estándares de la marca en todos los puntos de contacto. Además, será responsable de transformar la voz del cliente en mejoras estructurales que impulsen la satisfacción, la fidelización y la excelencia operativa. ¿Qué harás en tu día a día? - Diseñar y evolucionar el customer journey end-to-end, identificando oportunidades de mejora en todas las etapas de la experiencia. - Detectar puntos de fricción y proponer soluciones que mejoren la experiencia del cliente de forma continua. - Diseñar nuevos procesos y experiencias centradas en el cliente, asegurando su alineación con la estrategia de la compañía. - Definir los estándares de atención al cliente y los protocolos de service recovery para toda la red. - Garantizar una experiencia consistente en todos los puntos de contacto, tanto en stores propias como franquiciadas. - Definir, monitorizar y analizar los principales KPIs de experiencia de cliente (NPS, CSAT, tiempos de espera, tiempos de atención, resolución de incidencias, satisfacción post-servicio, entre otros). - Liderar proyectos transversales orientados a la mejora del customer journey, colaborando con las diferentes áreas de la compañía. - Coordinar iniciativas junto a los equipos de Operaciones, Calidad y otras áreas de negocio para asegurar la viabilidad de las mejoras implantadas. - Transformar el feedback de clientes en acciones concretas que impulsen mejoras estructurales en el modelo de servicio. - Realizar seguimiento del cumplimiento de los estándares de experiencia y medir el impacto de las iniciativas implementadas. ¿Qué necesitas para unirte al equipo? - Titulación universitaria en ADE, Marketing, Turismo, Ingeniería, Psicología o similar. - Experiencia de al menos 4-5 años en posiciones relacionadas con Customer Experience, Customer Journey, Service Design, Calidad o Mejora Continua. - Experiencia liderando proyectos transversales con impacto en negocio y experiencia de cliente. - Conocimiento de metodologías de Customer Journey Mapping, Design Thinking, Service Design o Lean. - Experiencia trabajando con indicadores de experiencia de cliente como NPS, CSAT o similares. - Alta capacidad analítica y orientación a la mejora continua basada en datos. - Excelentes habilidades de comunicación, influencia y gestión de stakeholders. - Nivel alto de inglés.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Monitor the hotel entrance and luggage areas, ensuring they remain clear and safe. We

ppMandarin Oriental Punta Negra, Mallorca is looking for a bLuggage Porter /b to join our bConcierge team. /b /p pAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. /p pMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. /p pSet against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings. /p h3About The Job /h3 pBased at Mandarin Oriental Punta Negra, Mallorca, as the Luggage Porter, you will be responsible for greeting and assisting guests upon arrival and departure, handling their luggage and any belongings with efficiency and care. /p h3As Luggage Porter, you will be responsible for the following duties: /h3 ul liHandle luggage storage and retrieval, ensuring accurate tagging and adherence to security standards. /li liMonitor the hotel entrance and luggage areas, ensuring they remain clear and safe. /li liMaintain the cleanliness and organisation of the lobby and entrance areas. /li liMaintain the presentation of the front of house area to ensure a luxury experience from arrival to departure. /li liAssist with transportation arrangements, including taxis, airport transfers and valet services. /li liCollaborate with the Concierge team to facilitate guest services efficiently. /li liPerform any other reasonable duties as required by the Chief Concierge. /li /ul h3As Luggage Porter, We Expect From You /h3 ul liValid driver’s license. /li liPrevious experience in the same role is preferred. /li liEffective communication skills in English and Spanish (additional languages are a plus). /li liWell-groomed appearance, adhering to the hotel's grooming standards. /li /ul h3Our commitment to you /h3 ul liLearning Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. /li liMOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. /li liHealth Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. /li /ul pWe’re Fans. Are you? /p /p #J-18808-Ljbffr

El portero automático hace ruido. No sabemos si debe repararse o hay que sustituirlo por uno nuevo. Me gustaría saber cuánto puede costar. Es una finca de tres pisos.ul br/liDescripción del trabajo o instalación a realizar /li Instalación br/liTipo de portero /li Portero automático convencional br/li¿En cuántos inmuebles se va a utilizar el portero automático? /li 2 - 10 viviendas br/li¿Para cuándo se necesita el servicio? /li En los próximos días /ul br/bPreferencia para el servicio: /b Relación calidad/precio

pTUI is looking for a Customer Services Advisor based in Palma, Spain. This role involves informing and assisting travelers about their bookings, managing issues accurately, and ensuring high customer satisfaction. /ppThe ideal candidate is bilingual in Dutch, French, and English, possesses strong communication skills and is comfortable working in a fast-paced environment. The benefits include remote work flexibility and access to various learning and wellness resources. /p #J-18808-Ljbffr

pHotelbeds Group is seeking an Account Optimization Manager in Palma, Spain, to enhance product competitiveness and manage a portfolio of hotel partners. The role involves negotiating offers, optimising contracting conditions, and driving revenue opportunities through data insights. /ppWe are looking for experienced professionals in contracting, with strong negotiation and data-driven skills. Join our diverse team committed to innovation and excellence in the travel industry. /p #J-18808-Ljbffr

pTUI Group is seeking a Customer Services Advisor to join our diverse team. The role involves providing excellent customer service, assisting travelers with changes to their bookings, and negotiating solutions for customers. Strong writing skills in Dutch, French, and English are essential as you will be the first point of contact for inquiries. /ppCandidates should be resilient, empathetic, and capable of handling stress, with experience in customer support or the tourism sector. Remote working is offered on a permanent seasonal contract. /p #J-18808-Ljbffr

Job Overview Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura. Iberia Versicherungsmakler is expanding its reach and seeks an active, dedicated Customer Advisor to join our team at locations in Maioris Décima or Campos. This full-time role is perfect for someone who thrives in a collaborative, international environment and wants to build a long‑term career on the beautiful island of Mallorca. Responsibilities • Providing high‑quality support and advice to our international clients., • Supporting the strategic expansion of new business sectors., • Working closely with the team on exciting digitalisation projects., • Organising and coordinating various customer inquiries and requests efficiently., • Actively contributing ideas to shape and optimise our internal workflows and processes. Qualifications • Native‑level German language skills are essential., • Very good command of Spanish to communicate effectively., • Good written and spoken English skills to assist our international clientele., • A natural joy in interacting and communicating with people., • A strong interest in digitalisation, sustainable solutions, and modern business models., • An independent, highly structured, and proactive way of working., • Team spirit, reliability, and a high level of self‑motivation. Benefits • Above‑average fixed salary complemented by attractive bonus and commission schemes., • A company car for your convenience., • A healthy, work‑life balance with no weekend or holiday work., • A modern, well‑equipped workspace at one of our beautiful Mallorca locations., • A supportive, warm, and highly motivated international team., • Flat hierarchies, short decision‑making paths, and plenty of room for your own ideas and creativity., • Excellent professional development and advancement opportunities within a growing business. xcskxlj If you are ready to take on this exciting challenge and grow with us, we would love to hear from you. Please send your application or a short personal introduction directly to our team at We look forward to welcoming you to Mallorca. #J-18808-Ljbffr

ppb¿Te apasiona diseñar experiencias que marquen la diferencia? ¿Disfrutas analizando el customer journey y transformando la voz del cliente en mejoras reales? /b /p pÚnete a bOK Mobility /b y ayúdanos a seguir ofreciendo una experiencia excelente y homogénea en todos nuestros puntos de contacto. /p pSomos una compañía internacional, dinámica y en constante evolución, donde la experiencia del cliente ocupa un papel estratégico. Buscamos personas con visión global, capacidad analítica y orientación a la mejora continua, que quieran liderar iniciativas con impacto transversal en toda la organización. /p pCon la finalidad de seguir impulsando la excelencia en la experiencia de nuestros clientes, buscamos incorporar en nuestra sede corporativa de bPalma de Mallorca /b un/a bCustomer Experience Journey Standards Manager /b, cuya misión será diseñar, gobernar y optimizar la experiencia de cliente de principio a fin en toda la red de OK Mobility (propia y franquiciada), garantizando una experiencia homogénea, eficiente y alineada con los estándares de la marca. /p h3Qué harás en tu día a día? /h3 ul liDiseñar y evolucionar el customer journey end-to-end, identificando oportunidades de mejora en todas las etapas de la experiencia. /li liDetectar puntos de fricción y proponer soluciones que mejoren la experiencia del cliente de forma continua. /li liDiseñar nuevos procesos y experiencias centradas en el cliente, alineados con la estrategia de la compañía. /li liDefinir los estándares de atención al cliente y los protocolos de service recovery para toda la red. /li liGarantizar una experiencia consistente en todos los puntos de contacto, tanto en stores propias como franquiciadas. /li liDefinir, monitorizar y analizar los principales KPIs de experiencia de cliente (NPS, CSAT, tiempos de espera, tiempos de atención, resolución de incidencias, satisfacción post-servicio, entre otros). /li liLiderar proyectos transversales orientados a la mejora del customer journey, colaborando con las diferentes áreas de la compañía. /li liCoordinar iniciativas junto a los equipos de Operaciones, Calidad y otras áreas de negocio para asegurar la implantación de las mejoras. /li liTransformar el feedback de clientes en acciones concretas que impulsen mejoras estructurales en el modelo de servicio. /li liRealizar seguimiento del cumplimiento de los estándares de experiencia y medir el impacto de las iniciativas implementadas. /li liTitulación universitaria en ADE, Marketing, Turismo, Ingeniería, Psicología o similar. /li liExperiencia de al menos 4-5 años en posiciones relacionadas con Customer Experience, Customer Journey, Service Design, Calidad o Mejora Continua. /li liExperiencia liderando proyectos transversales con impacto en negocio y experiencia de cliente. /li liConocimiento de metodologías como Customer Journey Mapping, Design Thinking, Service Design o Lean. /li liExperiencia trabajando con indicadores de experiencia de cliente como NPS, CSAT o similares. /li liAlta capacidad analítica y orientación a la mejora continua basada en datos. /li liExcelentes habilidades de comunicación, influencia y gestión de stakeholders. /li liNivel alto de inglés. /li liUn proyecto estable, con contratación indefinida. /li liHorario flexible de entrada/salida y flexibilidad de jornada de trabajo de lunes a jueves. /li liFlexibilidad para cobrar tu salario devengado en cualquier momento. /li liPlan de retribución flexible (seguro privado de salud para ti y tus familiares, formación, tickets guardería, restaurante...). /li liAcceso a una plataforma de formación personalizada, con una amplia oferta de cursos para impulsar tu desarrollo profesional. /li liSiendo parte de bOKTeam /b, podrás beneficiarte de ventajas como descuentos en el alquiler de vehículos y hoteles. /li /ul pTrabajamos en un ambiente desafiante y dinámico, formado por un gran equipo que cree que con esfuerzo, voluntad y constancia seguiremos consiguiendo cosas extraordinarias. b¡Te esperamos! /b /p /p #J-18808-Ljbffr

3 days ago Be among the first 25 applicants Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación. HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: Reporting to: Area Manager Region: Benelux with high focus The Netherlands market Employment Type: Full-Time About the Role We’re looking for a data-driven, commercially minded Account Optimisation Manager (AOM) to join our team, with a strong focus on Benelux with high focus The Netherlands market. Working as part of a high-performing, collaborative team, this role is designed to work in tandem with an Account Manager, forming a strategic partnership to drive long-term, sustainable growth for our hotel partners. As an AOM, you’ll be a trusted business advisor, leveraging data insights to optimise inventory, improve conversion, and enhance partner performance. You’ll play a key role in shaping and executing account growth plans, negotiating campaigns and promotions, and ensuring the right commercial conditions are in place. Key Responsibilities • Analyse historical data and market trends to inform strategy, • Monitor booking patterns and negotiate rates and availability accordingly, • Collaborate with Account Managers to build and execute joint account plans, • Conduct performance monitoring and share insights with partners, • Negotiate special offers and campaigns to boost conversion, • Maintain accurate records in internal tools, • Participate in weekly tandem meetings and joint supplier interactions What You’ll Bring • Strong understanding of the London hotel market, • Excellent communication and collaboration skills, • Ability to work independently and as part of a team, • Passion for data analysis and commercial strategy, • Highly organised and efficient with attention to detail, • Experience with tools such as Salesforce and Tableau Ways of Working • Operate in a tandem model with an Account Manager, • Align on shared goals and strategies through weekly planning and performance reviews, • Build influential partnerships with hotel suppliers through consultative engagement, • Adapt account growth plans based on hotel performance and market dynamics Why Join Us? • Be part of a redefined commercial approach focused on measurable impact, • Work in a collaborative ecosystem with cross-functional teams, • Help shape the future of our product offering in a key strategic region At HBX Group, we believe that diversity drivesinnovation and makestravel a force for good. We're committed to creatinganinclusiveworkplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. xcskxlj Seniority level, • Seniority levelNot ApplicableEmployment type, • Employment typeFull-timeJob function, • Job functionOther, • IndustriesTravel Arrangements Referrals increase your chances of interviewing at HBX Group by 2x Get notified about new Yield Manager jobs in Palma, Balearic Islands, Spain. Palma, Balearic Islands, Spain 2 weeks ago Revenue Manager Assistant - (Islas Baleares) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

We're Hiring: Customer Service Agent (TaaS) - Flemish Speaker ¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud. At Netzon Group, we're growing fast—and we're looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. Key Responsibilities • Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed., • Aim for first contact resolution to handle customer queries quickly and effectively., • Keep customer records updated with reasons for contact, solutions provided, and any other relevant information., • Foster positive interaction, • Follow policies and regulations for the Flemish market., • Offer feedback and insights on areas where you detect possible improvements., • Embody the values of both Via and Netzon. What We're Looking For • Fluency in English and Flemish, • Customer-First Mindset: You love helping people and tailoring solutions for them., • Tech-Savvy: You are comfortable using a CRM system and working in a digital environment., • Organized & Motivated: Even when busy, you stay organized and keep delivering quality service., • Eligibility: Permit to work in Spain. What We Offer • Start Date: ASAP., • Full-Time: 39 hours per week., • Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00., • Salary: €25,000 per year gross, • Working Model: Hybrid in Barcelona and Remote in Spain, • Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid)., • Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. xkdbapo Start your career with us—apply now and become part of our growing team!

Necesito un servicio de Electricista con las siguientes características:ul br/liDescripción del trabajo o instalación a realizar /li Instalación br/liTipo de portero /li Portero automático convencional br/li¿En cuántos inmuebles se va a utilizar el portero automático? /li 2 - 10 viviendas br/li¿Para cuándo se necesita el servicio? /li En los próximos días /ul br/bPreferencia para el servicio: /b Relación calidad/precio

¿Eres una persona analítica, resolutiva y con orientación al detalle? ¿Te gustaría participar en proyectos estratégicos del área financiera junto a tu propio equipo? Únete a una de las empresas de OK Group y lleva tu carrera financiera al siguiente nivel. Somos una compañía internacional, dinámica, donde apostamos por la mejora continua, la colaboración entre equipos y la evolución de nuestros procesos financieros en un entorno multinacional. Tendrás un papel clave liderando la gestión contable de diferentes sociedades europeas y participando en proyectos estratégicos del área financiera. ¿Qué estamos buscando? Buscamos un perfil con sólida experiencia en contabilidad y finanzas dentro de entornos internacionales, con capacidad de liderazgo, visión analítica y orientación a resultados. Queremos incorporar a una persona acostumbrada a trabajar en entornos exigentes y dinámicos, con motivación por liderar equipos y participar en procesos de transformación financiera. Cuáles serán tus funciones: - Supervisión Contable: Coordinar y supervisar la contabilidad general de sociedades en España, Portugal, Italia y Francia. - Gestión de Cierres: Liderar los procesos de cierre contable mensual y anual asegurando la calidad y puntualidad de la información financiera. - Gestión de Equipo: Coordinar, acompañar y desarrollar un equipo de 3 personas, distribuyendo cargas de trabajo y realizando seguimiento del desempeño. - Auditorías & Consolidación: Dar soporte a auditorías internas y externas, así como colaborar en los procesos de consolidación financiera del grupo. - Conciliaciones & Control: Supervisar conciliaciones bancarias, intercompany y revisiones de balance garantizando la fiabilidad de la información financiera. - ⚙ Optimización de Procesos: Participar en iniciativas de mejora continua, automatización y transformación financiera dentro de entorno SAP. - Colaboración Transversal: Trabajar de forma coordinada con áreas como Tax, Treasury, FP&A y Consolidation. Qué buscamos en ti! - Grado en ADE, Economía, Finanzas, Contabilidad o similar. - Experiencia mínima de 5 años en posiciones financieras y contables. - Valorable experiencia en Big4. - Experiencia previa liderando equipos. - Conocimiento sólido de cierres contables, auditoría y consolidación financiera. - Nivel avanzado de SAP. - Nivel alto de inglés. - Perfil analítico, organizado y orientado a resultados. Beneficios que ofrecemos: - Flexibilidad salarial: Accede a parte de tu sueldo cuando lo necesites, adaptado a tus necesidades personales. - Plan de compensación flexible: Beneficios como seguro de salud privado, formación continua y vales de restaurante, pensados para tu bienestar. - Un proyecto estable, en crecimiento, con contratación indefinida. - Horario flexible de entrada/salida y flexibilidad de jornada de trabajo de lunes a jueves. Viernes tardes libres. - Acceso a una plataforma de formación personalizada, que ofrece gran variedad de cursos a la carta y donde tú decides qué formación quieres realizar. - Siendo parte de OKTeam podrás beneficiarte de ventajas como trabajador/a como descuentos en el alquiler de vehículos y hoteles. Si te motiva formar parte de un proyecto internacional dentro de un entorno dinámico y en evolución constante, ¡nos encantará conocerte!

Part-Time Customer Service Executive(20+ hours per week, Monday to Friday or selected days)We are recruiting for part-time Customer Service Executives across our network of business centres. This is an excellent opportunity for students, people returning to work, or those seeking a second job!This p

Part-Time Customer Service Executive /p p(20+ hours per week, Monday to Friday or selected days) /p pWe are recruiting for part-time Customer Service Executives across our network of business centres. You will be part of a dynamic team with amazing career opportunities, working regular and sociable

pJuniper Travel Technology busca un/a Junior Technical Account Manager Business Optimization Analyst para trabajar desde Palma de Mallorca. Se encargará de analizar datos y convertirlos en recomendaciones de negocio para clientes, manteniendo relación directa con clientes internacionales y supervisando KPIs clave. /ppEl puesto ofrece un plan de formación y crecimiento en una compañía internacional en continuo desarrollo, con modelo híbrido 50% teletrabajo y horario flexible. /p #J-18808-Ljbffr

ppbEn Terreno Barrio Hotel creemos que la hospitalidad empieza desde la puerta. /b /p pSi disfrutas creando primeras impresiones memorables y te mueve el trato cercano, atento y auténtico, nos encantará conocerte. /p pBuscamos un bBotones /b para ser una de las caras más visibles del hotel: alguien detallista, amable, resolutivo y con verdadera vocación por acompañar al huésped durante los momentos más importantes de su estancia. /p pTu bmisión /b será asegurar que cada huésped viva una experiencia fluida, cálida y personalizada desde el primer instante, ofreciendo una atención impecable y un soporte operativo esencial para el buen funcionamiento del área de Front Office. /p h3¿Qué harás en tu día a día? /h3 ul liRecibir, acompañar y asistir a los huéspedes garantizando un servicio cercano, profesional y eficiente. /li liGestionar el traslado, manejo y custodia del equipaje desde la llegada hasta la salida. /li liAnticiparte a las necesidades del huésped: identificar llegadas, salidas, VIPs y requerimientos especiales. /li liOfrecer información actualizada sobre servicios, instalaciones, horarios y oferta del hotel. /li liAtender peticiones y coordinar con los departamentos correspondientes para asegurar un seguimiento adecuado. /li liEntregar mensajes, correspondencia y paquetes con total puntualidad y confidencialidad. /li liDetectar y reportar incidencias operativas o de seguridad. /li liPermanecer en el punto asignado, cumpliendo los turnos y estándares de presencia y uniformidad. /li liVelar por el orden, limpieza y cuidado de su área y materiales de trabajo. /li liColaborar en el cumplimiento de los planes de auditoría y protocolos medioambientales. /li /ul h3¿A quién buscamos? /h3 ul liExperiencia mínima de 6 meses en atención al cliente, preferiblemente en hotelería o turismo. /li liFormación relacionada con turismo, hostelería o customer service. /li liDominio de español e inglés a nivel profesional; se valorarán otros idiomas. /li liUn proyecto con identidad propia y hospitalidad auténtica. /li liEntorno dinámico y colaborativo. /li liOportunidades de crecimiento dentro del Front Office. /li liFormación continua y beneficios para colaboradores. /li liParking de bicicletas y patinetes. /li /ul pTerreno Barrio Hotel cuenta con la solidez y el respaldo de una gran compañía con más de 50 años de historia, bPiñero /b, comprometida con una gestión responsable y con una visión de futuro basada en la innovación, la digitalización y la sostenibilidad. /p pbSi te apasiona hacer que cada llegada cuente y cada despedida deje huella… aquí tienes tu lugar. /b /p /p #J-18808-Ljbffr

pSIXT te ofrece la oportunidad de desarrollarte en servicio al cliente y ventas en nuestras sucursales. Serás la cara de la empresa, gestionando alquileres y consultas, asegurando satisfacción y altas ventas mediante ofertas personalizadas. /ppSe valora experiencia previa en atención al cliente en turismo o ventas. Se requiere dominio de español e inglés, y disponibilidad para trabajar turnos, fines de semana y festivos, con permiso de conducir vigente. /p #J-18808-Ljbffr

Empresas: Arabella Golf Mallorca HOTEL MANAGER Sheraton Mallorca Arabella Golf Hotel About us Sheraton Mallorca Arabella Golf Hotel is part of Arabella Golf Resort Mallorca, one of the Mediterranean's leading golf and leisure destinations. Located in the exclusive residential area of Son Vida, the resort combines two hotels, four championship golf courses and a unique lifestyle offering just minutes from the centre of Palma. As one of Marriott International's most established and recognised brands, Sheraton has been bringing people together for generations through warm hospitality, vibrant social spaces and genuine service. At Arabella Hospitality, we combine the strength of this global brand with the personality, flexibility and long-term vision of a family-owned hospitality company deeply rooted in Mallorca. We are looking for an experienced Hotel Manager to lead the daily operation of the hotel and contribute to the continued success of the resort. The role The Hotel Manager is responsible for overseeing the day-to-day operation of the hotel, ensuring the highest standards of service, financial performance and operational excellence. The role works closely with department heads and corporate teams to foster an engaged culture, develop talent and continuously enhance the guest experience. Key responsibilities · Lead the daily operation of the hotel, ensuring exceptional guest satisfaction across all departments. · Inspire, coach and develop department heads and operational teams, fostering collaboration and accountability. · Deliver budgeted financial results while identifying opportunities to improve profitability and operational efficiency. · Monitor service quality, guest feedback and operational KPIs, implementing continuous improvement initiatives. · Ensure compliance with Marriott brand standards, company policies and all applicable regulations. · Work closely with Revenue Management, Sales & Marketing, Finance, HR and other corporate departments to achieve business objectives. · Support talent development, succession planning and employee engagement initiatives. · Promote a culture of excellence, teamwork and continuous improvement throughout the hotel. Requisitos :

pVertraulicher Arbeitgeber in Palma auf Mallorca sucht motivierte Mitarbeiter im Bereich Fahrzeugvermietung. Du betreust internationale Gäste sowie lokale Kunden, berätst sie individuell zu Mietwagenlösungen und sorgst dafür, dass die Abwicklung vor Ort reibungslos verläuft. /ppZu deinen täglichen Aufgaben gehören persönliche Beratung zu Produkten, Tarifen und Services, Unterstützung beim Verkauf ergänzender Angebote, Abwicklung von Mietverträgen, Reservierungen und das Bewegen der Fahrzeuge für die /p #J-18808-Ljbffr

pMandarin Oriental Punta Negra Mallorca is seeking a Luggage Porter to join the Concierge team. You will greet guests on arrival, handle luggage with care, and ensure a luxurious first impression through immaculate lobby presentation. /ppThe role requires strong English and Spanish communication, a valid driver’s license, and a polished appearance consistent with a luxury property. You will coordinate with concierge colleagues to arrange transportation and support guest requests. /p #J-18808-Ljbffr

SANTAGLORIA Coffee Bakery busca dependiente/a para su cafetería-panadería en Palma.

Empresas: Barceló Hotel Group Responsible for the execution of the management policy in all its aspects, assuming the functions of the Director in his/her absence. To organise, direct, coordinate and supervise, by delegation of the Director, all the operations of the Hotel, both in the accommodation area and in the Food and Beverage area. To coordinate and supervise the work of the department heads. To convene and/or participate in periodic briefings with the heads of department to inform, be informed or discuss any issues that may arise. Ensuring quality levels in accordance with the objectives set. Receive and attend to clients throughout their stay at the Hotel. Collaborate in the preparation and monitoring of the budget. To prepare the fortnightly forecast with the collaboration of all the departments involved. Participate in the marketing of the Hotel (TTOO, commercial visits, events, etc.) as well as in the aspects related to revenue management and e-commerce. Supervise together with the managers the different staff reports, staff ratios as well as participate in staff selection processes, performance monitoring and in general in any HR policy. Requisitos : Previous experience of at least 5 years as Assistant Hotel Manager or Junior Manager in a holiday product. Fluent in English (fluency in other languages would be an asset: German, Italian, etc.). Academic qualification at Diploma level, preferably in Tourism, Hotel Management or similar. Experience in integral management of the Hotel, management, operations and customer relations. Good communication skills Good commercial skills. Ability to analyse Ability to solve problems Team work skills Team management and development

pulliEstudios Grado en Matemáticas; Grado en Física /liliCity Palma de Mallorca /li /ulpEnbJuniper Travel Technology /bofrecemos soluciones tecnológicas de vanguardia para la industria de viajes (OTA, DMC, BedBanks, Aerolíneas, Mayoristas y Cruceros). Desde 2003, hemos aumentado el potencial de más de 550 empresas en 50 países de América, Europa, Medio Oriente, Asia y África. /ppContamos con más de 400 profesionales expertos en tecnología y viajes que ayudan día a día a las empresas turísticas a acelerar su expansión global con nuestras soluciones tecnológicas de distribución turística especializadas. /ppEn nuestro Departamento de bSupport Business Performance /b estamos buscando un/a bJunior /bbTechnical Account Manager Business Optimization Analyst /b con ganas de aprender, crecer y aportar valor desde el primer día. /ppLasbprincipales funciones /bque se llevarán a cabo estarán relacionadas con: /pulliAnalizar datos para convertirlo en recomendaciones de negocio reales para los clientes. /liliRelación directa con clientes internacionales. /liliControl de los KPIs principales del negocio. /liliSoporte técnico a proyectos internos de mejora y crecimiento de nuestra empresa. /liliGrado en Física o Matemáticas. /liliConocimientos avanzados de EXCEL. /liliHabilidades sociales y capacidad de trabajo en equipo. /liliDesarrolla tu carrera profesional en una compañía internacional y en continuo crecimiento. /liliPlan de formación continuo adaptado al puesto de trabajo y orientado al crecimiento profesional dentro de la empresa. /li /ulpPorque queremos que tu bexperiencia /ben Juniper sea lo más completa y enriquecedora posible, podrás disfrutar de: /pulliActividades de bteam building /by muy buen ambiente de equipo. /lilibMenú /bbsaludable y fresco /belaborado por nuestro chef y pinche de cocina. /liliServicio de bfisioterapia /ben nuestras oficinas. /lilibGimnasio /ben nuestras instalaciones con tarifa reducida . /liliServicio de bcoaching /bprofesional para acompañarte en tu desarrollo personal y profesional. /liliModelo híbrido de bteletrabajo /bal 50% y horario flexible , para que puedas conciliar mejor. /li /ul /p #J-18808-Ljbffr

Account Management SpecialistApplylocations: Brighton - HT: Spain - Mallorcatime type: Full timeposted on: Posted Todayjob requisition id: R- HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.## JOB DESCRIPTION:## About UsHBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.## Job SummaryThe Account Management Specialist is a key client-facing role within Mobility, responsible for managing client relationships, monitoring account performance, and driving service improvements. The role ensures effective governance, proactive escalation management, and continuous improvement initiatives to enhance service quality, reduce complaints, and support client retention. Through regular performance reviews and strategic client engagement, the Account Management Specialist helps maintain client confidence and deliver operational excellence.## ## Key Responsibilities Manage and develop relationships with key client accounts. Monitor account performance and ensure delivery against agreed KPIs. Manage client escalations and drive timely issue resolution. Analyse complaint trends and identify opportunities for improvement. Implement action plans to reduce complaint ratios and improve service quality. Collaborate with internal teams and external partners to drive performance improvements. Prepare and lead Quarterly Review Meetings (QRMs) and other client governance meetings. Present performance insights, improvement plans, and recommendations to clients. Maintain strong governance processes and support client retention initiatives. Identify risks and drive continuous improvement across assigned accounts.### ## Skills Experience Experience in Account Management, Client Services, Customer Success, or a similar client-facing role. Proven ability to manage key stakeholder relationships. Experience handling escalations, complaints, and service recovery. Strong analytical and problem-solving skills with a data-driven approach. Experience monitoring and improving KPI performance. Excellent communication, presentation, and influencing skills. Strong organisational skills with the ability to manage multiple priorities. Proficiency in Microsoft Excel and PowerPoint. Customer-focused mindset with a commitment to service excellence and continuous improvement.At HBX Group, we believe that diversity drives innovation and makes travel a force for good.We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.As well as an attractive benefits package you will be able to work: * Within an innovative, engaging and multicultural environment. Have the opportunity to build strong and lasting business relationships and friendships from around the world.* Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.### About Us## In case you didn’t know, we’re one of the world’s leading travel tech businesses.## ## We’re game-changers, disruptors and the people who connect* the world’s travel players, the glue that bonds us all together.## ## What do we do?### ### 01 We buy room nights from hotels that we sell on to our network of high value clients such as tour operators and travel agents.### ### 02 We use our innovative tech platforms to distribute these room nights to our clients, who sell them on to the end customer.### ### 03We can also offer experiences (like excursions, theme park tickets and other fun stuff) and transport options to our clients so they can make amazing packages for their customers.### ### 04 We help our partners to grow – because when they grow, we grow.### ### ### 3000+ Awesome People### 88 Different Nationalities### 300k Hotels Worldwide### 60k High Value Clients### 1 Team 1 Culture 1 Mission### 140 Source Markets Worldwide### ESG (Environment, Sustainability, Governance)Now more than ever, ESG is critical to our business, and we don’t just talk about it, we put our words into action. We’ve joined Amazon and The Climate Pledge to become net zero carbon by 2040, a decade ahead of the Paris Climate Agreement. We’ve been certified as carbon neutral for four years on the row. We’re committed to protecting the environment in all the places we work. We support the economic and social development of our regions through our Corporate Volunteering Programme. We respect human rights and work hard to make sure we don’t commit any violations.br#J-18808-Ljbffr

ppJob Openings German Speaking Account manager / Barcelona- Hybrid /p h3About the job German Speaking Account manager / Barcelona- Hybrid /h3 pbJob Title: /b German Speaking Google Ads Sales Account Managerbr/bLocation: /b Barcelona, Spain (Hybrid) /p pAre you ready to take your digital marketing career to the next level? We are looking for a bGerman Speaking Google Ads Sales Account Manager /b to join our team in bBarcelona /b, supporting high-value clients in industries such as retail, travel, and more. /p h3What Youll Do /h3 ul liManage and grow relationships with high-value business clients. /li liProvide expert consultation to optimize and scale Google Ads strategies. /li liDeliver tailored digital marketing solutions to meet client goals. /li /ul h3What Were Looking For /h3 ul libFluent in German (C2) /b and strong English skills. /li li12 years of sales or digital advertising experience. /li liSolid knowledge of Google Ads and digital marketing strategies. /li liStrong communication and consultative skills. /li /ul h3What We Offer /h3 ul libCompetitive Salary: /b 30,000/year + up to 3,500/year bonus. /li libRelocation Package: /b Flight + 1-month accommodation (individual studio). /li libPrivate Health Insurance. /b /li libCareer Growth: /b Ongoing training, certifications, and promotion opportunities. /li libWork-Life Balance: /b Full-time (39h/week) hybrid role in Barcelona. /li liInternational and dynamic work environment at the bWorld Trade Center, Barcelona /b. /li /ul pReady to join a fast-growing project in the heart of Barcelona? Apply today! /p /p #J-18808-Ljbffr

Account Optimization ManagerSkip to main content# Careers at HBX GroupAccount Optimization Manager page is loaded## Account Optimization ManagerApplylocations: Balitime type: Full timeposted on: Posted 2 Days Agojob requisition id: R- HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.## JOB DESCRIPTION:About UsHBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‐to‐reach, high‐value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy## Job SummaryThis role manages a portfolio of hotel partners to enhance product competitiveness, availability, and overall commercial performance. Working within a collaborative commercial team, the role drives supplier engagement, optimises contracting conditions, and uses data insights to prioritise actions and maximise revenue opportunities.## Responsibilities Renegotiate contracting conditions to optimise rates, availability, offers, and system accuracy Manage hotel supplier portfolio to improve product competitiveness and performance Use data and dashboards to prioritise actions and drive commercial outcomes Secure additional availability and offers directly from suppliers and ensure system loading Maintain proactive, day-to-day engagement with hotel partners Collaborate closely with Contracting Manager, sharing insights, strategies, and priorities* Drive efficient ways of working across commercial processes## ## Skills Experience Experience in contracting, commercial, or supplier management (hospitality/travel preferred) Strong negotiation and influencing skills Data-driven mindset with ability to interpret performance insights Strong stakeholder management and communication skills Ability to manage multiple suppliers and priorities effectively Proactive, results-oriented approach with strong attention to detail*At HBX Group, we believe that diversity drives innovation and makes travel a force for good.We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment. Have the opportunity to build strong and lasting business relationships and friendships from around the world. Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.br#J-18808-Ljbffr

pp¿Te apasiona la contabilidad financiera y te motiva trabajar en un entorno internacional? /p p¿Te gustaría liderar el control contable y financiero de una filial clave, asegurando el cumplimiento de la normativa IFRS y participando en proyectos de mejora continua? /p pÚnete a una de las empresas de bOK Group /b y lleva tu carrera financiera al siguiente nivel. /p pSomos una compañía internacional y dinámica, donde apostamos por la mejora continua, la colaboración entre equipos y la evolución de nuestros procesos financieros en un entorno multinacional. La persona que se incorpore desempeñará un papel clave garantizando la fiabilidad de la información financiera, el cumplimiento normativo y la optimización de los procesos contables de nuestra filial en Francia. /p pEn este momento buscamos incorporar un/a bFinancial Accounting Manager France /b para una de las empresas de OK Group, cuya misión será liderar la supervisión contable y financiera de la filial francesa, asegurando la correcta aplicación de la normativa contable local e IFRS, el cumplimiento de las obligaciones fiscales y regulatorias, la coordinación de auditorías y la mejora continua de los procesos financieros. /p h3b¿Qué harás en tu día a día? /b /h3 ul liSupervisar y revisar la contabilidad general de la filial francesa, garantizando la calidad y fiabilidad de la información financiera. /li liAsegurar la correcta contabilización de las operaciones relacionadas con la flota de vehículos y otros activos asociados. /li liCoordinar y garantizar el cumplimiento de los cierres contables mensuales, trimestrales y anuales, así como la elaboración de las cuentas anuales. /li liRevisar conciliaciones de balance y cuenta de resultados, asegurando la resolución de diferencias y partidas abiertas. /li liCoordinar las reconciliaciones entre los sistemas operativos y financieros. /li liGarantizar la correcta aplicación de las normas IFRS del Grupo, con especial foco en IFRS 16 (arrendamientos). /li liRevisar provisiones, periodificaciones y estimaciones contables, analizando desviaciones respecto al presupuesto, forecast y ejercicio anterior. /li liSupervisar el cumplimiento de las obligaciones fiscales locales y coordinar la preparación de declaraciones tributarias. /li liCoordinar auditorías internas y externas, preparando la documentación necesaria y realizando el seguimiento de los planes de acción. /li liIdentificar oportunidades de automatización y mejora de procesos, participando en proyectos de transformación financiera y estandarización de procedimientos. /li liGrado en Finanzas, Contabilidad, ADE o similar. Valorable Máster en Auditoría, Fiscalidad o Finanzas. /li liExperiencia mínima de 5-7 años en posiciones de Controlling Financiero, Auditoría o Contabilidad Senior, preferiblemente en entornos multinacionales. /li liExperiencia en contabilidad de flotas de vehículos y operaciones asociadas. /li liConocimiento sólido de normativa IFRS, especialmente IFRS 16. /li liExperiencia en auditoría, cumplimiento fiscal y control financiero. /li liConocimiento de normativa contable francesa y fiscalidad corporativa. /li liManejo de ERP (SAP, Oracle o similares) y nivel avanzado de Excel. /li liFrancés nativo y nivel profesional de inglés. Se valorará conocimiento de español. /li liUn proyecto estable, con contratación indefinida. /li liHorario flexible de entrada/salida y flexibilidad de jornada de trabajo de lunes a jueves. Viernes tardes libres. /li liFlexibilidad para cobrar parte de tu salario devengado en cualquier momento. /li liPlan de retribución flexible (seguro privado de salud para ti y tus familiares, formación, tickets guardería, restaurante...). /li liAcceso a una plataforma de formación personalizada, que ofrece una amplia variedad de cursos para impulsar tu desarrollo profesional. /li liSiendo parte de OKTeam podrás beneficiarte de ventajas exclusivas como descuentos en el alquiler de vehículos y hoteles. /li /ul /p #J-18808-Ljbffr

pp¿Eres una persona analítica, resolutiva y con orientación al detalle? /p p¿Te gustaría participar en proyectos estratégicos del área financiera junto a tu propio equipo? /p pbÚnete a una de las empresas de OK Group y lleva tu carrera financiera al siguiente nivel. /b /p pSomos una compañía internacional, dinámica, donde apostamos por la mejora continua, la colaboración entre equipos y la evolución de nuestros procesos financieros en un entorno multinacional. Tendrás un papel clave liderando la gestión contable de diferentes sociedades europeas y participando en proyectos estratégicos del área financiera. /p pBuscamos un perfil con sólida experiencia en contabilidad y finanzas dentro de entornos internacionales, con capacidad de liderazgo, visión analítica y orientación a resultados. Queremos incorporar a una persona acostumbrada a trabajar en entornos exigentes y dinámicos, con motivación por liderar equipos y participar en procesos de transformación financiera. /p h3Cuáles serán tus funciones: /h3 ul liSupervisión Contable: Coordinar y supervisar la contabilidad general de sociedades en España, Portugal, Italia y Francia. /li liGestión de Cierres: Liderar los procesos de cierre contable mensual y anual asegurando la calidad y puntualidad de la información financiera. /li liGestión de Equipo: Coordinar, acompañar y desarrollar un equipo de 3 personas, distribuyendo cargas de trabajo y realizando seguimiento del desempeño. /li liAuditorías Consolidación: Dar soporte a auditorías internas y externas, así como colaborar en los procesos de consolidación financiera del grupo. /li liConciliaciones Control: Supervisar conciliaciones bancarias, intercompany y revisiones de balance garantizando la fiabilidad de la información financiera. /li liOptimización de Procesos: Participar en iniciativas de mejora continua, automatización y transformación financiera dentro de entorno SAP. /li liColaboración Transversal: Trabajar de forma coordinada con áreas como Tax, Treasury, FPA y Consolidation. /li /ul pbQué buscamos en ti! /b /p ul liGrado en ADE, Economía, Finanzas, Contabilidad o similar. /li liExperiencia mínima de 5 años en posiciones financieras y contables. /li liValorable experiencia en Big4. /li liExperiencia previa liderando equipos. /li liConocimiento sólido de cierres contables, auditoría y consolidación financiera. /li liNivel avanzado de SAP. /li liNivel alto de inglés. /li liPerfil analítico, organizado y orientado a resultados. /li libFlexibilidad salarial: /b Accede a parte de tu sueldo cuando lo necesites, adaptado a tus necesidades personales. /li libPlan de compensación flexible: /b Beneficios como seguro de salud privado, formación continua y vales de restaurante, pensados para tu bienestar. /li liUn proyecto estable, en crecimiento, con contratación indefinida. /li libHorario flexible de entrada/salida /b y flexibilidad de jornada de trabajo de lunes a jueves. Viernes tardes libres. /li liAcceso a una plataforma de formación personalizada, que ofrece gran variedad de cursos a la carta y donde tú decides qué formación quieres realizar. /li liSiendo parte de OKTeam podrás beneficiarte de ventajas como trabajador/a como descuentos en el alquiler de vehículos y hoteles. /li /ul pSi te motiva formar parte de un proyecto internacional dentro de un entorno dinámico y en evolución constante, ¡nos encantará conocerte! /p /p #J-18808-Ljbffr

ph3Overview /h3 pHolidu is one of the world’s fastest-growing vacation rental technology companies. Our mission is to make booking and hosting holiday homes free of doubt and full of joy, by helping hosts generate more bookings with less work and helping guests find a holiday home they truly enjoy. Our team of 700 colleagues from 60+ nations shares a passion for tech, an ambition for constant improvement, and a relentless drive to bring the best experience to more than 40k vacation rental hosts and 4 million annual guests. /p pbYour future team /b /p pHolidu offers a software and service solution which helps vacation rental owners manage and distribute their properties more efficiently. Join our motivated, high-performance and diverse team in Mallorca. We live by the value "Hungry but humble" and enjoy working together to reach our ambitious goals, sharing our experiences to learn and grow. We also love celebrating our successes as a team, cheering each other in the office. /p pThis is a b6-month temporary position /b, ideal if you just finished your studies and are looking to kickstart your career in the sales and account management world. /p pbPlease note that this position is offered under a Contrato Formativo para la Obtención de la Práctica Profesional. We do not support university internship agreements (Contrato de Prácticas Curriculares). /b /p h3Your role in this journey /h3 ul liSupport Sales Representatives in signing vacation rental owners to our platform, supporting them from qualification to closing, ensuring that Holidu is the right solution for their needs. /li liSupport Account Managers with new hosts’ onboarding and with all of their post-booking related questions. /li liFocus on special campaigns launched by Holidu to increase our customer performance. /li liSupport the team based on its needs and your preferences, from direct host communication to revenue optimization. /li /ul h3Your backpack is filled with /h3 ul liRecently finished degree in Tourism, Economics, Business Administration, or any related field. /li liStrong communication and negotiation skills. /li liEagerness to learn and develop new skills. /li liIndependent work attitude and excellent time management skills. /li liPositive mindset towards new challenges and an empathetic personality. /li liNear-native Spanish and fluent English skills – both written and spoken. /li liNo previous experience required; newly graduated students are welcome to apply. /li /ul h3Our adventure includes /h3 ul liCompensation: Get a fair salary. /li liImpact: Make a difference for hundreds of thousands of monthly users. /li liGrowth: Take responsibility from day one and develop through regular feedback. /li liCommunity: Engage with international, diverse, yet like-minded colleagues through regular events and 2 office days per week with your team. /li liFlexibility: Benefit from our hybrid work policy and the chance to work from other local offices for up to 8 weeks a year. /li /ul h3Need a sneak peek? /h3 ul liCheck out the adventure that awaits you on Instagram @lifeatholidu. /li liDive straight into the world of Sales at Holidu for more insight! /li liSee also what the Life as an intern looks like at Holidu! /li /ul pbWant to travel with us? /b Apply online on our career page! Your first travel contact will be Lia from HR. /p pWe are committed to diversity in all aspects of our business. We encourage applications from all genders, all corners of the world and all individual backgrounds. You are welcome to submit your application without a photo and without stating your gender, date of birth, marital status, nationality or disability status (if applicable). /p pIf you require any special assistance when arranging interviews, office visits or the recruitment process in general, please contact the relevant HR person responsible for this job and we will do our best to accommodate your needs. /p pbLocation /b Palma de Mallorca, Spain /p /p #J-18808-Ljbffr