Revenue Operations Analyst, Paris
5 days ago
Paris
About Mirakl:Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.For more information, visit .Mirakl in Numbers:ð️ Founded in 2012 | Member of French Tech Next40ð 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, TokyoOur Values:Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.Our 5 values guide how we collaborate:ð¡ Work Hard Together: Teamwork and collaboration are the foundation of our successð Get Things Done: We prioritize action and efficiency for impactful resultsð Go Above & Beyond: We tackle challenges proactively and always aim for excellenceð Succeed Through Expertise: Knowledge sharing and continuous learning are core to our cultureð Satisfy & Empower Clients: We're committed to our clients' successThe Team You'll JoinYou'll be part of our Revenue Operations team led by Julien Amoureaux, Team Lead, Revenue Operations. The team consists of 10 Revenue Operations Analysts working across all of Mirakl's suite of products. Together, you'll be driving the efficiency and scalability of Mirakl's sales cycle by ensuring systems, processes, and automation run seamlessly across the organization.Your ImpactRevenue Systems SupportMaintain and improve the tools supporting prospecting, sales execution, quoting, and revenue recognition across all of Mirakl's business unitsAdminister Salesforce — managing users, permissions, workflows, approvals, and data quality — to keep the sales organization running smoothlyCollaborate with RevOps Business Analysts to understand business needs and translate them into system or process improvementsPartner with the RevOps Tech Lead on system architecture, integrations, data quality, and prioritizationDocument solutions, recurring issues, and standard operating procedures to build a reliable, scalable knowledge base for the teamAI & AutomationDesign, deploy, and maintain AI-agent processes and n8n workflows that automate recurring operational tasks across Revenue OperationsSupport business users and RevOps analysts in identifying automation opportunities and translating requirements into reliable, scalable solutionsMonitor automated processes, troubleshoot failures, and continuously improve their performance and usabilityContribute to building a robust automation framework with appropriate documentation, controls, and support processesCPQ TransformationSupport the rollout of Mirakl's new AI-enabled CPQ operating model, coordinating requirements, testing, documentation, and rollout activitiesWork cross-functionally with Sales, Finance, RevOps, and technical stakeholders to ensure new CPQ processes meet business needsMonitor the reliability and performance of CPQ processes post-launch and drive continuous improvementContribute to migrating from manual administrative maintenance toward more automated management of product, pricing, and approval rulesWhat You'll Bring to the RoleExperience:2+ years of experience supporting business applications such as Salesforce, CPQ, CRM, sales engagement tools, or related Revenue Operations platformsDemonstrated ability to manage complex, cross-functional projects with multiple stakeholdersHands-on experience with or strong interest in AI agents, workflow automation, or tools such as n8nBachelor's degree in Business, Information Systems, or a related field — or equivalent experienceSkills:Analytical problem-solving with strong attention to detailAbility to translate business requirements into system or automation solutionsClear communication and cross-functional collaborationStrong organizational skills with the ability to prioritize multiple requestsAdaptability and eagerness to learn in a fast-moving environment Tools UsedCRM: SalesforceCPQ: DealHub or equivalent CPQ platformAutomation: n8n, Dust, AI agentsData Managerment : DatabricksSales Engagement: Prospecting and outbounding tools (e.g. Gong, Outreach)Productivity & Documentation: Google Workspace or Microsoft 365, Confluence or NotionLanguagesEnglish: C2 (Full professional proficiency)French: C2 (Full professional proficiency)Benefits at Mirakl :Public Transport Pass: 50% reimbursement on your monthly public transport subscription.Health Insurance: Flexible coverage tailored to individual or family needs, with Mirakl contributing to your plan.Meal Allowance: Mirakl provide a monthly meal voucherHybrid Setup: 4 days in-office in Paris 16 & 1 day remote.GymPass forfait: Enjoy access to gyms and wellness studios worldwide with a no-commitment Paid Time Off: 25 paid vacation days per calendar year + RTT.Our Hiring ProcessWe warmly encourage you to apply to any of our roles, even if you think you're not an exact match.Please click the "Apply" button to submit your application — this helps us make the best possible assessment and get back to you as quickly as possible.Intro call with Talent Acquisition — 30 minutes to explore your background, motivations, and answer any questions about MiraklInterview with Julien, the Hiring Manager — A deep dive into your RevOps experience, technical background, and motivationsValues-based interviews — Conversations with colleagues from across the business to assess alignment with Mirakl's core valuesStrategic presentation — An opportunity to showcase your RevOps thinking and approach to a real-world challengeFinal decision & offer — We consolidate feedback quickly and aim to share decisions without delay. If successful, we'll walk you through the offer details, benefits, and next stepsWe welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French. We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.