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About the job ECG es el líder en empleo dentro del sector de la hostelería al aire libre. ¿Por qué trabajar con nosotros? 5.000 oportunidades de empleo cada año. Marcas reconocidas como Homair-Eurocamp, Marvilla Parks, Tohapi, Roan, ECGS, entre otras. Más de 400 destinos en los campings-village más exclusivos de Europa (categorías 4 y 5 estrellas). 3 millones de clientes satisfechos cada temporada. En ECG ofrecemos una experiencia profesional única en un entorno multicultural, cerca del mar, la montaña o un lago… ¡Siempre hay un lugar para ti! Tu mejor trabajo, sus mejores vacaciones. Únete a nosotros como Director/a de Camping Como parte de una nueva adquisición en Pals, Cataluña, buscamos un/a Director/a de camping apasionado/a y listo/a para convertir cada estancia en una experiencia inolvidable. Responsabilidades: Reportando a la Dirección de Operaciones, como Director/a de camping serás responsable de la gestión, administración, supervisión y funcionamiento diario del establecimiento. Entre tus funciones se incluyen: Reclutamiento, formación, gestión y coordinación del personal (compuesto principalmente por colaboradores/as temporales). Supervisión de actividades y servicios ofrecidos a los clientes. Asegurar el cumplimiento de las normas de seguridad e higiene. Gestión y optimización del presupuesto asignado al camping. Aplicar y garantizar las políticas y procedimientos internos del grupo, así como cumplir con las normativas legales. Mantener relaciones positivas con los clientes y, si corresponde, con los residentes del camping, asegurando su plena satisfacción. Desarrollo y mejora de los servicios e instalaciones en colaboración con los departamentos de soporte del grupo. Gestión de las relaciones con proveedores y socios locales para garantizar el buen funcionamiento de las operaciones. Department: Management About you Formación en Gestión de Alojamientos Turísticos (o equivalente), con experiencia previa en un puesto similar en el sector de hostelería al aire libre, o una sólida experiencia gestionando unidades de negocio, preferiblemente en el ámbito turístico. Flexible, polivalente y con gran orientación al trabajo de campo. Posees un fuerte liderazgo y excelentes habilidades interpersonales, además de ser organizado/a y proactivo/a. Capacidad para resolver problemas rápidamente y gestionar situaciones de estrés. Hablas español, francés e inglés de manera fluida. ¿Qué ofrecemos? Contrato laboral español (40 horas semanales). Alojamiento incluido en el lugar de trabajo. Posibilidades reales de crecimiento dentro del grupo, ya sea en otros campings o en la sede central. Una semana gratuita al año en uno de nuestros campings, además de descuentos en las 450 ubicaciones del grupo. Si compartes nuestros valores: satisfacción del cliente, espíritu emprendedor, análisis, respeto al medio ambiente, integridad y pasión, entonces…¡Bienvenido/a a nuestra casa, que también será la tuya! Language required: French. The company A leader in outdoor accommodation, European Camping Group offers an unrivalled, high-end range of 4/5* campsites in top tourist destinations.

About the job ECG is the No. 1 in outdoor hotel employment. Why join us? 5000 job opportunities a year recognised brands (Homair-Eurocamp, Marvilla Parks, Tohapi, Roan, ECGS, etc.) - Over 400 destinations in Europe's finest 4 and 5 star campsites 3 million customers every year. ECG is a unique professional experience, evolving in a multicultural environment, by the sea, by a lake, in the mountains... Your best job, their best holiday! The Operations Manager Assistant, together with the Operations Director, implements a strategy that consistently delivers an excellent experience for all ECG customers on site. You will provide strong support to develop and lead a team that understands and anticipate the needs of ECG's customers and ensures that the promises of the ECG brands are delivered daily. HR / Staff management Budget follow-up. In accordance/collaboration with Regional Supervisors and Human Resources: interview, assess, allocate, train staff for optimal resource management. Collaborate with Operations Director / HR for efficient control of hours, bonuses and extra hours. Follow-up staff management in coordination with Operations Director and HR department. Problem solver related to staff behaviour when needed. Active within the KPI’s follow-up (staff and customers) Regular meetings / site visits Fleet management Assist the Operations Director with all aspects of the fleet management, such as: Feedback on fleet quality and recommendations to the fleet management. Assistance with mobile-home plan liaising with contractors. Follow-up with ECGS managers for Spain regarding the maintenance of the units. Coordinate, action and ensure fleet blockages when required (breakdowns, delays, accidents, etc.) Customer management In charge of the follow-up of the customers satisfaction in the country of operation: Follow-up of dashboards Regular meetings with Regional Supervisors and Site Managers to improve the customer satisfaction. Budgets Work on budget with the Operations Director: Assist with staff budget Assist with external companies’ budget Assistance with budget arbitration for equipment and technical check. Partner campsite management meetings In coordination with Contracting and assisting Operations Director tasks, meet regularly partner sites management to ensure a good relationship and strength ties. Follow-up and feedback on points to be improved/changed/added on the partner sites with the contracting. External companies Assist Operations Director with managing external companies in the area: maintenance, cleaning, inventory local suppliers, etc. Look for new external collaborators to fulfil all required needs for Operations in Spain and Portugal. Follow up of payments, ensure the procedure is followed, all BDC are issued, payment is on time. This role requires close collaboration with your peers and with the various departments concerned, external suppliers, as well as with partner campsites managers and Directors. Department: Room Division Management About you In this role, you will need : Proven operational management experience in hospitality or services. A high level of numeracy, proficient with Excel and able to control and manage budgets. Used to work withing Google shared documents environment Strong leadership, team management, and communication skills. Problem-solving, budget awareness, and guest satisfaction focus. Flexibility for travel and logistical operations knowledge. Collaborative mindset for cross-functional coordination. Coaching and mentoring experience preferred. Speak at least English and/or French + the language of the countrywhere allocated. Cleared driving licence. Work conditions Place of work will be the country of operation, with regular travel to sites. International travel required to attend the group meetings. Be in possession of all required documents to be eligible to work at the country where allocated. Work indoors or outdoors in all weathers, all seasons, on foot or motorised. Equipment provided: phone, laptop, company vehicle and corporate credit card. Working days are Monday to Sunday, 2 days off per week to be agreed. Language required: French. The company A leader in outdoor accommodation, European Camping Group offers an unrivalled, high-end range of 4/5* campsites in top tourist destinations.