Senior Receptionist - Roka Mayfair
Schedule - Full-time
Salary - Up to £16ph dependent on experience
Experience - Previous experience as a Senior Receptionist in a premium restaurant.
We are looking for an enthusiastic Senior Receptionist to join our team here at ROKA Mayfair. Our Receptionists are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards.
Life at ROKA
ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can really forge a career as individual as you are.
The requirements
To be successful with us, bring the energy and the right attitude…. the rest we can teach.
The Benefits
We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around.
To name a few:
30 North Audley Street, W1K 6ZF, London
Restaurant • 51-250 Employees
Hiring on JOB TODAY since May, 2017
High end Japanese robatayaki restaurant serving award winning food & world class cocktails with a high energy and vibrant atmosphere. With future global expansion planned for the brand, there is no better time to join the family.
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Senior Receptionist - Roka Aldwych** ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. About the Role We are seeking an enthusiastic Senior Receptionist to join our vibrant team at ROKA Canary Wharf. As a key member of our front-of-house leadership, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our Senior Receptionist are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us. The Benefits To name a few: • World class in-house training; we want you to have all the tools to be the best, • Long service award to show that we love having you around!, • Exciting In-house incentives, • Season ticket loan, • Opportunity to travel the world with our five incredible worldwide brands, • Family meals on shift, • Staff Discount across zuma, ROKA, oblix & INKO NITO, • Cycle to work scheme Be the first to apply!
Waiter/Waitress - Roka Aldwych We are looking for a talented waiter/waitress to join our team here at ROKA - Aldwych. Our waiter/waitresses are hardworking, personable, and want to deliver the experience that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. Life at ROKA ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can really forge a career as individual as you are. To be successful as a Waiter/Waitress, you will have: • A passion for delivering an exceptional guest experience and a hunger to learn, • Previous experience in a similar high end restaurant, • Ability to multitask, • Strong communication skills, • Great team player, • Keen interest in Japanese cuisine The Benefits To name a few: • World class in-house training; we want you to have all the tools to be the best, • Long service award to show that we love having you around!, • Exciting In-house incentives, • Season ticket loan, • Opportunity to travel the world with our five incredible worldwide brands, • Family meals on shift, • Staff Discount across zuma, ROKA, oblix & INKO NITO, • Cycle to work scheme Be the first to apply!
Waiter / Waitress - ROKA Mayfair We are looking for a talented waiter/waitress to join our team here at ROKA Mayfair. Our waiter/waitresses are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. Life at ROKA ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can really forge a career as individual as you are. About you • A passion for delivering an exceptional guest experience and a hunger to learn, • Previous experience in a similar high end restaurant, • Ability to multitask, • Strong communication skills, • Great team player, • World class in-house training; we want you to have all the tools to be the best, • Long service award to show that we love having you around!, • Exciting In-house incentives, • Season ticket loan, • Opportunity to travel the world with our five incredible worldwide brands, • Family meals on shift, • Staff Discount across zuma, ROKA, oblix & INKO NITO
Waiter / Waitress - ROKA Charlotte street We are looking for a talented waiter/waitress to join our team here at ROKA Charlotte Street. Our waiter/waitresses are hardworking, dedicated and strive to deliver the level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. Life at ROKA ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can really forge a career as individual as you are. About you • A passion for delivering an exceptional guest experience and a hunger to learn, • Previous experience in a similar high end restaurant, • Ability to multitask, • Strong communication skills, • Great team player, • Keen interest in Japanese cuisine The Benefits To name a few: • World class in-house training; we want you to have all the tools to be the best, • Long service award to show that we love having you around!, • Exciting In-house incentives, • Season ticket loan, • Opportunity to travel the world with our five incredible worldwide brands, • Family meals on shift, • Staff Discount across zuma, ROKA, oblix & INKO NITO
Host- Part Time Position ( 3 days per week ) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Host to join our Upper Floor restaurant team. The company benefits our Host will receive are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Host are: • Takes restaurant bookings from members and their guests., • To ensure to maximise capacity and number of covers in the restaurant, • To ensure that all guests are correctly and speedily logged and processed in the most courteous way., • To take food and beverage orders efficiently and professionally The Experience & Qualifications required of our Host are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Experience working in a similar role, and using SevenRooms system is beneficial. The working hours: • 3 days per week, • Shifts are 9 hours and range between Monday – Saturday The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel you would like to join us as Host at 5 Hertford Street then apply by forwarding your up to date CV to the link below.
Hostess- 42 Cocktail Lounge - Gymkhana Salary - Up to £16 ph Schedule - Full Time Experience - Previous experience within a similar role Gymkhana's 42 Cocktail Lounge are seeking a Hostess to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Hostess looking for a new role in an award winning, critically acclaimed group. The Restaurant Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. As Giles Coren of The Times remarked, "Gymkhana is the best restaurant I have ever been to." Bar 42 A cocktail lounge, located at 42 Albemarle Street – where Gymkhana also resides. Guests enter through the door neighbouring Gymkhana. The drinks at 42 include house cocktails made with carefully sourced Indian ingredients and flavours, as well as a selection of elevated seasonal classics. The Position We're looking for an experienced Hostess to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Please note this position is for OVERNIGHT Host/Hostess - working hours between 19:00~00:00 until 07:00 AM next day. Our Duck & Waffle team is looking for an experienced OVERNIGHT Host/Hostess to join the family. Service is always at the forefront so you must be exceptionally welcoming, dynamic and friendly. Our guests choose us for a memorable experience, and you will make each experience extra special. Benefits include: Highly competitive salary 50% Discount on food and drink for up to 6 people to use in Duck & Waffle or SUSHISAMBA® restaurants 28-day holiday allowance Complimentary breakfast and dinner during shifts 'Refer-a-friend’ cash incentive scheme Employee of the Month rewards Internal Training and career development Pension Scheme – including employer contributions Yearly Staff party Your Requirements: The OVERNIGHT Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones politely and promptly with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part in the flow and pace of our dining service. As an OVERNIGHT Host/Hostess, we would love you to have: Experience in a fast-paced hospitality environment Availability to work evenings, weekends and most holidays Excellent written and verbal English language communication skills Greet guests and seat them at tables or in waiting areas Exceptional attention to detail Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant Ability to multi-task and follow directions Flexibility in scheduling is strongly preferred Salary: starting with £16.00 per hour Schedule: Full Time Location: 110 Bishopsgate - EC2N 4AY
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Host/Hostess! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression., • You will be greeting and seating our guests, allocating tables and accommodating walk-ins., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service and communication skills, • Knowledge of the online booking system (SevenRooms is a bonus!), • Previous experience as a host/hostess in a busy restaurant, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £ 15.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £15.21 / hour
Salary: £12.88 + tronc Job type: part time Job Description: As an experienced host, you will play a crucial role in ensuring that our guests have an exceptional dining experience from the moment they walk through the door. Your key responsibilities will include: • Greeting and welcoming guests with a warm and professional demeanor.• Managing and organizing reservations using our booking system.• Coordinating seating plans to ensure a smooth flow of service.• Communicating efficiently with the front-of-house and kitchen teams.• Handling guest inquiries, special requests.• Providing a seamless and enjoyable experience for all guests. Requirements: • Proven experience as a host or in a similar role within restaurant environment., • Excellent communication skills with the ability to handle high-pressure situations gracefully., • A friendly and outgoing personality, with a focus on delivering top-quality service., • Strong organizational skills and attention to detail., • Availability to work flexible hours, including evenings and weekends., • Knowledge of reservation systems and basic restaurant operations is a plus.
We are currently seeking a meticulous and customer-focused Cloakroom Attendant to join our dynamic team. As a Cloakroom Attendant, you will play a vital role in ensuring the comfort and convenience of our guests by providing a secure and efficient cloakroom service. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be an integral part of the experience in our restaurant. Key Responsibilities: • Greet and assist guests with the check-in and retrieval of personal belongings., • Maintain a secure and organized cloakroom area., • Provide courteous and efficient service to guests, addressing inquiries and special requests., • Collaborate with other staff members to ensure a seamless guest experience., • Keep the cloakroom area clean and well-maintained., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a cloakroom attendant or in a customer service role is advantageous but not required., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group, • Unrivalled opportunities for progression across the Group, • 28 days holiday, increasing with length of service up to 5 extra days, • Recommend a friend scheme with great bonuses per individual referral, • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more, • Reward programmes, long service awards, and staff recognition and incentives
RECEPTIONIST Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Receptionist at ROE, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
🎯 Promoter Superstar Wanted! 🎉 Are you the kind of person who can light up a room just by walking in? Love chatting with new people and being at the heart of the action? We want YOU to be the face of our venue! We’re on the hunt for a Front Door Legend to welcome guests with a smile, spark curiosity, and bring the buzz that gets people through the door. Our venue is all about games, live sport, and good times – and we need someone who can match that energy from the get-go. 🕹️ Your mission (should you choose to accept it): Greet every guest like a VIP Attract walk-ins with your charm and confidence Keep the front of house vibe-friendly, fun, and full of energy Be a walking billboard for the awesome experiences we offer inside ⚽ What we’re looking for: Outgoing personality and love for people Passion for sports, games, or both! Confidence talking to strangers (in a good way!) Someone who thrives in a fast-paced, lively environment