London
The Sales and Business Administrator is responsible for supporting day-to-day business operations, managing client relationships, and contributing to sales growth through effective communication and administrative efficiency. While limited training will be provided, the candidate should demonstrate competence in performing core duties. Initial supervision will be provided to ensure adherence to company procedures and performance standards. Key Responsibilities: 1. Sales Support: Assist in managing sales inquiries, preparing quotations, and following up with potential and existing clients to drive conversions., 2. Customer Relationship Management: Maintain professional communication with customers, ensuring a positive experience from initial contact through to service completion., 3. Administrative Tasks: Handle daily administrative duties such as scheduling appointments, processing invoices, managing databases, and maintaining accurate records., 4. Reporting: Prepare and maintain detailed records of sales activities, client communications, and performance metrics to support business analysis and decision-making., 5. Operational Coordination: Liaise with technicians, management, and clients to ensure smooth scheduling and service delivery., 6. Marketing Assistance: Support the implementation of marketing initiatives, including email campaigns, social media updates, and customer outreach activities., 7. Team Collaboration: Work closely with the management team to improve internal processes, enhance customer satisfaction, and contribute to business growth. Qualifications: • GCSE’s & A-levels or equivalent (further education in business or administration preferred)., • Strong organizational and multitasking skills., • Excellent written and verbal communication abilities., • Competence with CRM and other SaaS softwares., • Strong attention to detail and problem-solving skills., • Ability to work independently and as part of a team., • Proactive, professional, and customer-focused approach. Training and Supervision: Although the candidate should possess foundational administrative and sales skills, limited training will be provided to ensure familiarity with company systems, CRM tools, and standard procedures. Initial supervision will be provided during the onboarding period to ensure proficiency, consistency, and compliance with business standards.