Night porter/ Hostel night porter

We care currently hiring for a night time reception team in a busy city center backpackers hostel.

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We are a backpackers hostel and are looking for energetic fun staff to join our team.

The role of night time Reception Team member will include general front office duties which include but limited to......

1. Checking in and out guests to the hostel.

2. Cash handling and balancing folios along with dealing third party booking platforms and taking prepayments.

3. Dealing with customer complaints, feedback and replying to reviews.

4. Checking daily bed allocations and availability of beds and room rates.

5. Having the ability to problem solve and work both individually and as part of a team.

6. Keeping the reception area clean and tidy at all times.

7. Must have a good knowledge of the surrounding area to be able to inform and recommend events/ sights for travelling guests.

8. Fun, friendly and a can do attitude towards all aspects of the job.

9. Please note this is not a 9 to 5 job, hours are from midnight until 8am.

10. Applicant must be confident , responsible and able to lone work.

11. Applicant Must have an understanding of what to do if an emergency situation arise