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  • Duty Manager
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    Duty Manager
    13 hours ago
    £14–£14.5 hourly
    Full-time
    Bluewater

    Job Title: Duty Manager Objective: A Duty Manager here at Ballerz is responsible for leading high-energy, seamless shifts within a fast-paced, sports-led hospitality venue. This is not a traditional restaurant management role, it is an entertainment-led position focused on delivering an experience, not just a service. At Ballerz, the Duty Manager oversees a dynamic environment that combines live sport, interactive gaming, and high-volume hospitality. You will be responsible for creating atmosphere, managing energy levels in the venue, and ensuring every guest has a memorable, engaging visit. You will act as the face of the venue during your shift, leading from the front, inspiring your team, and maintaining exceptional standards across service, product quality, safety, and commercial performance. What Makes This Role Different • Live sports environment where atmosphere and energy are key, • Interactive gaming experiences, • High-volume peak periods driven by live matches and events, • Large group bookings and social occasions requiring strong coordination, • A focus on creating a vibrant, engaging guest experience rather than traditional table service Key Objectives • Deliver consistently outstanding, high-energy service during every shift, • Create and maintain an engaging, vibrant atmosphere aligned with live sports and events, • Maximise sales and profitability through proactive leadership and commercial awareness, • Ensure all operational, legal, and brand standards are met at all times, • Lead, motivate, and develop a high-performing team on the floor Experience & Knowledge • Passion for hospitality and creating great guest experiences, • Confident personality with the ability to engage both team and customers, • Strong interest in food, drink, sport and social environments, • Commercially aware with a proactive, driven mindset, • Experience leading a team or running shifts in a fast-paced venue Core Responsibilities • Lead and manage the shift to ensure smooth, efficient operations, • Maintain high standards of food, drink, service and cleanliness, • Set up and close down the venue in line with company standards, • Deliver clear and engaging pre-shift briefings, • Be visible on the floor, supporting the team and engaging with guests, • Monitor service and resolve issues quickly and professionally, • Ensure cleaning schedules and daily tasks are completed, • Handle guest feedback and complaints appropriately, • Keep the team informed on events, promotions and updates, • Work closely with kitchen, bar and reception teams, • Support staff training, onboarding and development, • Ensure compliance with health & safety, licensing and company procedures, • Drive sales and maximise performance during each shift Personal Attributes • Positive, energetic and engaging personality, • Strong communication and leadership skills, • Able to work well under pressure in a fast-paced environment, • Organised with good attention to detail, • Team player with the ability to take initiative, • Flexible to work evenings, weekends and busy event periods, • Passion for sport, hospitality and customer experience This role requires a hands-on approach, with the Duty Manager actively involved in service, team support, and guest interaction throughout the shift. This job description is a guideline only and is not exhaustive. You may be required to perform other duties in line with the general purpose of the role. The company reserves the right to amend this description as required.

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  • Registered Manager
    Registered Manager
    12 days ago
    Full-time
    Dartford

    Registered Manager – Children’s Residential Home Location: United Kingdom Salary: Competitive (dependent on experience) Job Type: Full-time, Permanent Probation Period: 3–6 months We are seeking an experienced and passionate Registered Manager to lead a brand-new children’s residential home. This is a unique opportunity to join a long-term, growth-focused project and play a key role in establishing a high-quality, compliant, and nurturing home for children and young people. The successful candidate will be involved from the pre-registration stage, helping to shape the service, build the team, and ensure the home meets Ofsted standards and regulatory requirements. This role offers the opportunity to work with supportive ownership that is genuinely committed to delivering outstanding care and positive outcomes for children and young people, with potential opportunities to be involved in future residential home developments. Key Responsibilities Lead the registration process with Ofsted and ensure the home meets all regulatory standards. Develop and maintain a safe, nurturing, and therapeutic environment for children and young people. Recruit, lead, and develop a high-performing care team. Ensure all staff follow safeguarding policies, procedures, and best practices. Maintain high standards of care planning, risk assessment, and documentation. Ensure the home operates in line with Children’s Homes Regulations and Quality Standards. Promote positive outcomes for children, supporting their emotional, educational, and social development. Build strong relationships with local authorities, professionals, and families. Prepare for and manage Ofsted inspections, maintaining compliance at all times. About You We are ideally looking for someone who: Has previous experience as a Registered Manager, or is an experienced Deputy Manager ready to step up Has been involved in Ofsted registration and/or inspections Has strong knowledge of Children’s Homes Regulations, safeguarding, and compliance Demonstrates excellent leadership and team development skills Is passionate about improving the lives and outcomes of children and young people Can confidently manage compliance, staff development, and service quality Requirements Level 5 Diploma in Leadership and Management for Residential Childcare (or willingness to work towards it) Experience working within children’s residential care Strong understanding of Ofsted regulations and safeguarding legislation Ability to lead, motivate, and support a team Enhanced DBS check (required) What We Offer Competitive salary (dependent on experience) Opportunity to lead a brand-new residential home Involvement from the pre-registration stage Supportive ownership with a focus on quality care and compliance Long-term career development within a growing organisation Opportunity to contribute to future residential home projects Probation Period The successful candidate will be subject to a probationary period of 3–6 months, during which performance, leadership capability, and suitability for the role will be reviewed. If you are a motivated leader who is passionate about making a real difference in the lives of children and young people, we would love to hear from you. Apply now to be part of an exciting new residential care project.

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  • Indian Restaurant Manager
    Indian Restaurant Manager
    16 days ago
    Full-time
    Bexley

    Bawarchi, a top-rated South Indian restaurant renowned for its mouth-watering quality food and excellent service, is seeking a dedicated and experienced Manager to lead our Indian Hyderabadi Restaurant with Bar. This role is ideal for a dynamic leader passionate about culinary excellence and exceptional hospitality. Key Responsibilities: • Oversee all daily restaurant and bar operations, ensuring smooth service flow and high standards., • Manage, train, and motivate front-of-house and bar staff to deliver outstanding customer experiences., • Ensure the consistent delivery of high-quality Indian Hyderabadi cuisine and beverages., • Implement and maintain stringent food safety, hygiene, and health and safety standards., • Manage inventory, control costs, and optimize profitability for both the restaurant and bar., • Handle customer inquiries and feedback, ensuring high levels of guest satisfaction., • Develop and implement operational procedures to enhance efficiency and service quality., • Maintain a positive and productive work environment for all team members. Qualifications: • Proven experience in a managerial role within an Indian restaurant, preferably with Hyderabadi cuisine., • Demonstrable experience in bar operations and management, including stock control and licensing., • Strong leadership, communication, and interpersonal skills., • Excellent understanding of restaurant management, financial controls, and service standards., • Ability to manage and motivate a diverse team effectively., • Customer-focused with a commitment to delivering exceptional dining and bar experiences.

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  • Employee Relations Manager
    Employee Relations Manager
    2 months ago
    £45000–£55000 yearly
    Full-time
    London

    As the Employee Relations Manager, you will lead and manage all employee relations matters across the organisation, ensuring fair, consistent, and legally compliant practices. You will act as a trusted advisor to senior leadership and line managers, supporting them in handling complex people matters while fostering engagement, inclusion, and organisational effectiveness. Our organisation places people at the heart of everything we do, and your expertise will directly influence employee experience, organisational culture, and long-term success. Key Responsibilities: • Lead and manage employee relations cases, including disciplinary actions, grievance procedures, absence management, safeguarding-related staff matters, and performance issues., • Provide expert advice on UK employment legislation and internal policies., • Conduct and oversee investigations, ensuring fairness and adherence to best practices., • Support and coach managers to enhance people management capabilities., • Monitor ER trends and offer data-driven recommendations for improvement., • Support organisational change initiatives and formal consultations., • Ensure HR policies remain compliant and aligned with sector best practice., • Promote a positive, inclusive, and values-driven workplace culture. What You'll Bring: • Proven experience in Employee Relations or a senior HR advisory role., • Strong knowledge of UK employment law., • Demonstrated ability to manage complex casework independently., • Excellent communication, influencing, and conflict resolution skills., • Experience within the education, training, or apprenticeship sectors is desirable. What We Offer: • An attractive salary ranging from £45,000 to £55,000 per annum, dependent on experience., • Ongoing professional development opportunities to support your growth., • A clear progression pathway within a growing organisation., • A supportive and collaborative leadership team., • Commitment to employee wellbeing and work-life balance. Galaxy Skills and Training Ltd is committed to equality, diversity, and safeguarding. We welcome applications from all backgrounds and are dedicated to creating an inclusive environment for all employees.

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