1st line support jobs in DewsburyCreate job alerts

The successful 1st Line Support will be involved in supporting staff with tickets coming onto the helpdesk, acting as the first point of contact for users within the organisation. This is a fantastic opportunity for someone early on in their IT career to gain valuable experience in an IT Support env

We’re looking for an experienced 2nd Line Technical Analyst to provide high‑quality IT support to Xerox customers across desktop, server and network environments. Act as an escalation point for 1st Line Analysts, mentoring and supporting the team.

We’re looking for an experienced 2nd Line Technical Analyst to provide high-quality IT support to Xerox customers across desktop, server and network environments. Act as an escalation point for 1st Line Analysts, mentoring and supporting the team.

We’re looking for an experienced 2nd Line Technical Analyst to provide high-quality IT support to Xerox customers across desktop, server and network environments. Act as an escalation point for 1st Line Analysts, mentoring and supporting the team.

Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. Apply now we are waiting to invest in your career!.

Ideal candidates will have solid experience in 1st and 2nd line support, strong communication abilities, and a background in troubleshooting Windows and Microsoft applications. A well-established professional services organisation in London seeks a hands-on IT Support Engineer to enhance their suppo

A fantastic opportunity has arisen for an IT Service Desk Analyst /1st Line Support Analyst to join our London based client on a 12 month Fixed Term Contract basis. IT Service Desk Analyst / 1st Line Support Analyst. Respond to and resolve requests within the specified time frame as logged in the ti

A leading SaaS company in the UK is seeking a Customer Support Specialist to be the first point of contact for customer queries via phone, email, and live chat. Candidates should possess exceptional customer service skills and a passion for assisting others. Duties include resolving issues, providin

Responsibilities include both 1st and 2nd line support, troubleshooting issues, logging queries, and generating reports. A leading technology solutions provider in the United Kingdom is seeking a support technician to assist software users with SaaS solutions. The ideal candidate will have excellent

First Line Support Engineer - Hybrid (2 p/w days in the office - post training). As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. You will be responsible for delivering 1st line IT support services to the customer b

The role offers responsibility for first- and second-line support across various systems and devices. An educational institution in Greater London is seeking a Helpdesk Engineer to provide technical support to staff and pupils. The ideal candidate will have experience in a customer-focused IT role,

A prominent healthcare provider in the UK is seeking a candidate for a 1st level IT support role within their IT Service Desk. The successful applicant will handle service requests, support user devices, and ensure adherence to service agreements while maintaining an audit trail.

A leading educational provider in Greater London is seeking a proactive First/Second Line IT Support Analyst to join their IT Department. This role involves providing excellent support to staff and learners across London. Ideal candidates will possess vendor-recognised accreditations or a computing

A leading IT services company in London is seeking 1st and 2nd Line Support Engineers to join their expanding technical team. The roles involve providing on-site and remote support to boutique hospitality clients, troubleshooting hardware and software issues, and managing escalations. Ideal candidat

A leading IT solutions provider is seeking a 1st Line Support Engineer to join their team in Greater London. This role involves providing remote support to customers and requires strong empathy and communication skills. The position offers a comprehensive benefits package including salary, bonus, tr

Ideal candidates should have prior experience in software support and strong communication skills. A leading software house is seeking a Software Support Engineer to join their expanding team. The position involves supporting clients through various software issues while providing training in SQL.

A leading support services organization is seeking a Technology Support Analyst in Central London with a hybrid working model. The role involves providing 1st and 2nd line IT support, managing service tickets, and maintaining technical equipment. The ideal candidate should possess strong communicati

A technology service provider in West London is seeking a Junior IT Service Desk Analyst to provide first line support for internal and external stakeholders. The ideal candidate will be customer-service oriented, flexible with work hours, and possess knowledge of Active Directory and Windows 10/11.

A client company in Islington is seeking an IT Support Officer to provide effective 1st line IT assistance across its business. Candidates should have at least 3 years of experience in IT support and proficiency in Windows and MacOS.

My client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT. Excellent training and financial support for industry certifications.

A growing managed service provider in Preston is seeking a 1st Line Support Engineer for their service desk team. This early-career position requires at least 1 year of IT support experience. You'll provide technical assistance to clients, troubleshoot issues with Microsoft 365 and Windows environme

The team is hiring three 1st Line Network Support Engineers, ideal for graduates, 1st Line IT Support Engineers, or NOC Engineers looking to specialise in networking. Provide 1st Line network support for customer and internal services. UK‑based technology services organisation providing network mo

Ideal candidates will have strong skills in desktop support, communication, and IT systems administration. The role focuses on providing 1st/2nd line support, managing IT systems, and contributing to technical project deliveries. A healthcare service provider in the United Kingdom is seeking an expe

Our client, a large facilities provider, is looking for a Junior IT Service Desk Analyst to provide 1st line support for internal and external stakeholders. Line Support West London Full-time (early starts and late finishes on rota basis) up to £26,000 per annum. Middlesex/West London working 5 day

A global insurance company is seeking an individual to provide 1st line IT support at their Leeds office. The ideal candidate will have technical knowledge and strong customer service skills.

An IT service provider based at London Heathrow is seeking an IT Support Technician responsible for providing 1st line support to users on-site. Candidates should have a basic understanding of Windows PCs. Join a team that values support and employee development.

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. The ideal candidate should possess solid Windows Server knowledge, strong communication skills, and experience in managed service or internet service

A leading healthcare technology firm is looking for a 1st Line Support Analyst to provide exceptional customer service to patients. This full-time hybrid role, based in Leeds, involves diagnosing and resolving issues while maintaining high standards of communication and professional care. Ideal cand

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. The ideal candidate will have a proven track record in an ITIL aligned environment, effective communication skills, and familiarity with technical support tools. T

A leading UK IT services provider is seeking a 1st line technical support specialist to join their team. Ideal candidates will have a customer service background, strong IT knowledge, and excellent communication skills. Responsibilities include delivering exceptional technical support, troubleshooti

A leading healthcare provider is looking for a dedicated 1st Line IT Support professional to join their team in Bromley. The ideal candidate will have experience in IT support, a knowledge of ITIL concepts, and strong communication skills to assist users effectively. This role entails providing comp

You’ll be the friendly and knowledgeable first point of contact for users, delivering high-quality 1st line support while developing your technical capability in a supportive, hands‑on environment. With over a decade of delivery experience, they support customers across infrastructure, networkin

Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Providing 1st and 2nd line desktop, laptop and mobile device support ac

A leading recruitment agency is seeking an IT Service Desk Analyst to provide high-quality support in London on a 12-month Fixed Term Contract. Candidates should have strong troubleshooting skills and experience with Microsoft products, including MacIOS and Jamf. This position offers an exciting opp

A technology company based in East Midlands is looking for a 1st line support engineer. This role requires handling customer requests and ensuring high-quality service. Candidates must have at least 2-3 years of experience in a Service Desk role and a passion for IT.

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. The successful candidate will provide technical support across multiple accounts and assist with day-to-day operations. A leading recruitment age

I am currently working with a brilliant established legal firm in central London who are looking for a passionate and enthusiastic '1st Line Support Technician' to join their team on a permanent basis. Redirect/escalate support requests as needed. Monitor stock of IT peripherals (monitors, docking s

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer. This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment. The right attitude and strong communication skills

A rental software solutions provider in the United Kingdom is seeking a Hybrid Support Specialist - Tier 1 to provide application and business support to customers. The ideal candidate will have experience in application support, strong problem-solving capabilities, and knowledge of SQL Server and n

Handle support requests via phone or ticketing system. Strong customer service skills with the ability to communicate effectively and professionally with users, both internal and external. An exciting opportunity has become available for an experienced First Line Helpdesk Technician for a large manu

This role involves providing 1st/2nd line support, managing tickets, and handling IT equipment. The ideal candidate must have a solid background in end-user support, familiarity with Active Directory and Microsoft 365, and the ability to troubleshoot hardware issues. An IT company in Greater London

A leading IT solutions provider is looking for a First Line Support Engineer to join their team in a hybrid capacity. In this role, you'll assist in managing and troubleshooting issues for customers, providing market-leading technical support.

A leading accounting firm in Greater London seeks an IT Service Team Leader to manage 1st and 2nd line IT support across the firm. This hands-on role includes leading a team of IT Support Technicians, serving around 500 users, and establishing a new service desk function. Strong experience in a Micr

Service Management – provide 1st line support, device deployment and collection, fulfil all standard service requests for hardware / software. Resolve 1st line IT Support requests. As a 1st Line IT Support Technician in BJSS, we are looking for someone who has attained a Level 3 IT apprenticeship

The successful candidate will provide high-quality technology support, manage incidents effectively, and maintain customer communication. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software. A prominent

This full-time, on-site role requires proven experience in an MSP environment, strong knowledge of IT systems like Windows Server and Microsoft 365, as well as excellent troubleshooting skills. A leading IT consultancy in Leamington Spa is seeking an IT Support Analyst to join their collaborative te

A prominent adult learning provider in London is looking for a First/Second Line IT Support Analyst to join their vibrant team in Covent Garden. You will provide vital support to staff and learners while enjoying competitive benefits such as generous annual leave and course discounts.