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Service Desk Technician - 1st Line / 2nd Line Support. Provide technical support for Windows desktops, laptops, and Microsoft 365 applications.

Were seeking an IT Support Desk Technician to join a growing IT team, providing reliable 1st and 2nd line support across hardware, software and network environments. IT Support Desk Technician (1st & 2nd Line). Youll be central to day-to-day IT operations, delivering timely, professional support whi

Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. Apply now we are waiting to invest in your career!.

A fantastic opportunity has arisen for an IT Service Desk Analyst /1st Line Support Analyst to join our London based client on a 12 month Fixed Term Contract basis. IT Service Desk Analyst / 1st Line Support Analyst. Respond to and resolve requests within the specified time frame as logged in the ti

A growing managed service provider in Preston is seeking a 1st Line Support Engineer for their service desk team. This early-career position requires at least 1 year of IT support experience. You'll provide technical assistance to clients, troubleshoot issues with Microsoft 365 and Windows environme

A technology service provider in West London is seeking a Junior IT Service Desk Analyst to provide first line support for internal and external stakeholders. The ideal candidate will be customer-service oriented, flexible with work hours, and possess knowledge of Active Directory and Windows 10/11.

A leading SaaS company in the UK is seeking a Customer Support Specialist to be the first point of contact for customer queries via phone, email, and live chat. Candidates should possess exceptional customer service skills and a passion for assisting others. Duties include resolving issues, providin

Responsibilities include both 1st and 2nd line support, troubleshooting issues, logging queries, and generating reports. A leading technology solutions provider in the United Kingdom is seeking a support technician to assist software users with SaaS solutions. The ideal candidate will have excellent

The role offers responsibility for first- and second-line support across various systems and devices. An educational institution in Greater London is seeking a Helpdesk Engineer to provide technical support to staff and pupils. The ideal candidate will have experience in a customer-focused IT role,

A leading educational provider in Greater London is seeking a proactive First/Second Line IT Support Analyst to join their IT Department. This role involves providing excellent support to staff and learners across London. Ideal candidates will possess vendor-recognised accreditations or a computing

A leading IT services company in London is seeking 1st and 2nd Line Support Engineers to join their expanding technical team. The roles involve providing on-site and remote support to boutique hospitality clients, troubleshooting hardware and software issues, and managing escalations. Ideal candidat

First Line Support Engineer - Hybrid (2 p/w days in the office - post training). As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. You will be responsible for delivering 1st line IT support services to the customer b

A prominent healthcare provider in the UK is seeking a candidate for a 1st level IT support role within their IT Service Desk. The successful applicant will handle service requests, support user devices, and ensure adherence to service agreements while maintaining an audit trail.

A leading IT solutions provider is seeking a 1st Line Support Engineer to join their team in Greater London. This role involves providing remote support to customers and requires strong empathy and communication skills. The position offers a comprehensive benefits package including salary, bonus, tr

A client company in Islington is seeking an IT Support Officer to provide effective 1st line IT assistance across its business. Candidates should have at least 3 years of experience in IT support and proficiency in Windows and MacOS.

Ideal candidates will have solid experience in 1st and 2nd line support, strong communication abilities, and a background in troubleshooting Windows and Microsoft applications. A well-established professional services organisation in London seeks a hands-on IT Support Engineer to enhance their suppo

A leading software house is seeking a Software Support Engineer to join their busy team in the Leicestershire area. Responsibilities include support for customers using their various enterprise software products, with an office-based schedule, Monday to Friday.

My client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT. Excellent training and financial support for industry certifications.

The team is hiring three 1st Line Network Support Engineers, ideal for graduates, 1st Line IT Support Engineers, or NOC Engineers looking to specialise in networking. Provide 1st Line network support for customer and internal services. UK‑based technology services organisation providing network mo

A leading support services organization is seeking a Technology Support Analyst in Central London with a hybrid working model. The role involves providing 1st and 2nd line IT support, managing service tickets, and maintaining technical equipment. The ideal candidate should possess strong communicati

Ideal candidates will have strong skills in desktop support, communication, and IT systems administration. The role focuses on providing 1st/2nd line support, managing IT systems, and contributing to technical project deliveries. A healthcare service provider in the United Kingdom is seeking an expe

I am currently working with a brilliant established legal firm in central London who are looking for a passionate and enthusiastic '1st Line Support Technician' to join their team on a permanent basis. Redirect/escalate support requests as needed. Monitor stock of IT peripherals (monitors, docking s

A leading recruitment agency is seeking an IT Service Desk Analyst to provide high-quality support in London on a 12-month Fixed Term Contract. Candidates should have strong troubleshooting skills and experience with Microsoft products, including MacIOS and Jamf. This position offers an exciting opp

This role involves providing 1st/2nd line support, managing tickets, and handling IT equipment. The ideal candidate must have a solid background in end-user support, familiarity with Active Directory and Microsoft 365, and the ability to troubleshoot hardware issues. An IT company in Greater London

A technology company based in East Midlands is looking for a 1st line support engineer. This role requires handling customer requests and ensuring high-quality service. Candidates must have at least 2-3 years of experience in a Service Desk role and a passion for IT.

Handle support requests via phone or ticketing system. The ideal person would have a strong interest in IT and enjoy problem solving. Provide support for widely used software such as Microsoft Office and other standard applications.

Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Desktop Support Engineer – 1st an

A rental software solutions provider in the United Kingdom is seeking a Hybrid Support Specialist - Tier 1 to provide application and business support to customers. The ideal candidate will have experience in application support, strong problem-solving capabilities, and knowledge of SQL Server and n

You’ll be the friendly and knowledgeable first point of contact for users, delivering high-quality 1st line support while developing your technical capability in a supportive, hands‑on environment. With over a decade of delivery experience, they support customers across infrastructure, networkin

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer. The right attitude and strong communication skills are essential for success in this position. This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passi

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. The successful candidate will provide technical support across multiple accounts and assist with day-to-day operations. A leading recruitment age

The role involves providing first-line support, managing incidents, and ensuring a high level of customer service. A leading IT services consultancy in Greater London is seeking a Service Desk Analyst to join their team. Ideal candidates will possess experience in ITIL processes and supporting PC ha

Key responsibilities include troubleshooting 1st line support issues, collaborating with external suppliers, and ensuring the reliability of IT services. Ideal candidates should possess strong technical skills, a customer-first mindset, and enthusiasm for technology. A leading pet emergency provider

A leading quick-service retail brand in Greater London is hiring an IT Support Analyst to provide first-class IT support across stores and remote locations. Key responsibilities include managing user accounts, supporting hardware and software, and maintaining business systems. The position offers fl

The ideal candidate will have 3 to 5 years of network support experience in both 1st and 2nd line support. An international hotel brand in the City of London is seeking a Network Support Analyst to support a user base of around 50 people. Responsibilities include troubleshooting technical issues rel

They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level. Provid

First Line Support Engineer - Hybrid (2 p/w days in the office - post training). You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. As a 1st line engineer, you wi

Provide online support and coaching to enable our customers to use our system and products effectively and efficiently. An ability to understand a customer’s query and identify next steps will take a patient and attentive nature. You will be the first point of contact for inbound customer technica

Are you passionate about helping people and solving problems? We’re looking for a friendly, enthusiastic, and tech-savvy individual to join our team as a 1st Line Support Desk Analyst. This is a fantastic opportunity for someone who enjoys working in a dynamic environment, has a keen interest in t

A leading IT service provider is seeking a proactive 1st Line Apple Mac Engineer in Solihull.

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Candidates should have substantial experience in 1st line support and possess effective troubleshooting skills across various operating systems and technologies. A leading IT recruitment agency is seeking a skilled 1st Line Support Analyst in the United Kingdom. The role involves managing and develo

A leading recruitment agency is seeking an experienced Technical Support Engineer to provide infrastructure and technical support within a large organization. This is a fantastic opportunity for those looking to further their careers in a complex environment. The ideal candidate will have strong net

Provide 1st line support for client IT issues via phone, email, or ticketing system. IT support, helpdesk, or 1st line support, ideally within an MSP or managed IT environment. This is an early-career role for someone with 1+ years IT support experience, providing technical assistance to clients and

A fantastic opportunity has arisen for an experienced Technical Support Engineer / 1st/2nd Line Support Engineer to join a large, complex organisation on a permanent basis. Technical Support Engineer / 1st/2nd Line Support Engineer. The successful candidate will have a strong technical understanding

In this role, you'll assist in managing and troubleshooting issues for customers, providing market-leading technical support. A leading IT solutions provider is looking for a First Line Support Engineer to join their team in a hybrid capacity.

The successful candidate will provide high-quality technology support, manage incidents effectively, and maintain customer communication. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software. A prominent

A leading Telecommunications service provider in the United Kingdom is seeking 1st and 2nd Line Support specialists. In this desk-based role, you will provide technical assistance, analyze systems, and rectify network issues while ensuring excellent customer service. Ideal candidates should have pri