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About The Role: HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! Location - Durham Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work Salary - £34,800 - £38,950 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About The Candidate: What you must have: Level 2 in Plumbing (if successful, copies of your certificates must be provided) 1st and 2nd fix plumbing experience Experience working as a plumber in domestic housing Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About The Company: Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. Apply now we are waiting to invest in your career!.

Ideal candidates will have solid experience in 1st and 2nd line support, strong communication abilities, and a background in troubleshooting Windows and Microsoft applications. A well-established professional services organisation in London seeks a hands-on IT Support Engineer to enhance their suppo

A leading SaaS company in the UK is seeking a Customer Support Specialist to be the first point of contact for customer queries via phone, email, and live chat. Candidates should possess exceptional customer service skills and a passion for assisting others. Duties include resolving issues, providin

Responsibilities include both 1st and 2nd line support, troubleshooting issues, logging queries, and generating reports. A leading technology solutions provider in the United Kingdom is seeking a support technician to assist software users with SaaS solutions. The ideal candidate will have excellent

The team is hiring three 1st Line Network Support Engineers, ideal for graduates, 1st Line IT Support Engineers, or NOC Engineers looking to specialise in networking. Provide 1st Line network support for customer and internal services. UK‑based technology services organisation providing network mo

First Line Support Engineer - Hybrid (2 p/w days in the office - post training). As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. You will be responsible for delivering 1st line IT support services to the customer b

The role offers responsibility for first- and second-line support across various systems and devices. An educational institution in Greater London is seeking a Helpdesk Engineer to provide technical support to staff and pupils. The ideal candidate will have experience in a customer-focused IT role,

A leading educational provider in Greater London is seeking a proactive First/Second Line IT Support Analyst to join their IT Department. This role involves providing excellent support to staff and learners across London. Ideal candidates will possess vendor-recognised accreditations or a computing

A client company in Islington is seeking an IT Support Officer to provide effective 1st line IT assistance across its business. Candidates should have at least 3 years of experience in IT support and proficiency in Windows and MacOS.

A leading IT services company in London is seeking 1st and 2nd Line Support Engineers to join their expanding technical team. The roles involve providing on-site and remote support to boutique hospitality clients, troubleshooting hardware and software issues, and managing escalations. Ideal candidat

A prominent healthcare provider in the UK is seeking a candidate for a 1st level IT support role within their IT Service Desk. The successful applicant will handle service requests, support user devices, and ensure adherence to service agreements while maintaining an audit trail.

Ideal candidates should have prior experience in software support and strong communication skills. A leading software house is seeking a Software Support Engineer to join their expanding team. The position involves supporting clients through various software issues while providing training in SQL.

A fantastic opportunity has arisen for an IT Service Desk Analyst /1st Line Support Analyst to join our London based client on a 12 month Fixed Term Contract basis. IT Service Desk Analyst / 1st Line Support Analyst. Respond to and resolve requests within the specified time frame as logged in the ti

A technology service provider in West London is seeking a Junior IT Service Desk Analyst to provide first line support for internal and external stakeholders. The ideal candidate will be customer-service oriented, flexible with work hours, and possess knowledge of Active Directory and Windows 10/11.

A leading support services organization is seeking a Technology Support Analyst in Central London with a hybrid working model. The role involves providing 1st and 2nd line IT support, managing service tickets, and maintaining technical equipment. The ideal candidate should possess strong communicati

My client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT. Excellent training and financial support for industry certifications.

A growing managed service provider in Preston is seeking a 1st Line Support Engineer for their service desk team. This early-career position requires at least 1 year of IT support experience. You'll provide technical assistance to clients, troubleshoot issues with Microsoft 365 and Windows environme

Ideal candidates will have strong skills in desktop support, communication, and IT systems administration. The role focuses on providing 1st/2nd line support, managing IT systems, and contributing to technical project deliveries. A healthcare service provider in the United Kingdom is seeking an expe

A leading IT solutions provider is seeking a 1st Line Support Engineer to join their team in Greater London. This role involves providing remote support to customers and requires strong empathy and communication skills. The position offers a comprehensive benefits package including salary, bonus, tr

A leading IT solutions provider is looking for a First Line Support Engineer to join their team in a hybrid capacity. In this role, you'll assist in managing and troubleshooting issues for customers, providing market-leading technical support.

The successful candidate will provide high-quality technology support, manage incidents effectively, and maintain customer communication. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software. A prominent

A leading Telecommunications service provider in the United Kingdom is seeking 1st and 2nd Line Support specialists. In this desk-based role, you will provide technical assistance, analyze systems, and rectify network issues while ensuring excellent customer service. Ideal candidates should have pri

In this role, you will deliver 1st line support and assist with more complex issues. A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support. An ideal candidate will have 5+ years of experience in a support role, strong troublesh

This full-time, on-site role requires proven experience in an MSP environment, strong knowledge of IT systems like Windows Server and Microsoft 365, as well as excellent troubleshooting skills. A leading IT consultancy in Leamington Spa is seeking an IT Support Analyst to join their collaborative te

A prominent adult learning provider in London is looking for a First/Second Line IT Support Analyst to join their vibrant team in Covent Garden. You will provide vital support to staff and learners while enjoying competitive benefits such as generous annual leave and course discounts.

A leading accounting firm in Greater London seeks an IT Service Team Leader to manage 1st and 2nd line IT support across the firm. This hands-on role includes leading a team of IT Support Technicians, serving around 500 users, and establishing a new service desk function. Strong experience in a Micr

Reporting to the Service Desk Team Lead, the 1st Line Support Engineer is responsible for providing remote support to DA’s customers, mainly via phone, email, webchat and remote connection software to endpoints and servers. Act as a first point of customer contact, responding promptly to phone, we

A prominent educational institution in Covent Garden is seeking a First/Second Line IT Support Analyst. You will provide essential IT support to staff and learners, ensuring excellent service quality. This role offers a competitive salary along with a variety of generous benefits including flexible

Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Providing 1st and 2nd line desktop, laptop and mobile device support ac

I am currently working with a brilliant established legal firm in central London who are looking for a passionate and enthusiastic '1st Line Support Technician' to join their team on a permanent basis. Redirect/escalate support requests as needed. Monitor stock of IT peripherals (monitors, docking s

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer. This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment. The right attitude and strong communication skills

This role involves providing 1st/2nd line support, managing tickets, and handling IT equipment. The ideal candidate must have a solid background in end-user support, familiarity with Active Directory and Microsoft 365, and the ability to troubleshoot hardware issues. An IT company in Greater London

A rental software solutions provider in the United Kingdom is seeking a Hybrid Support Specialist - Tier 1 to provide application and business support to customers. The ideal candidate will have experience in application support, strong problem-solving capabilities, and knowledge of SQL Server and n

Handle support requests via phone or ticketing system. Strong customer service skills with the ability to communicate effectively and professionally with users, both internal and external. An exciting opportunity has become available for an experienced First Line Helpdesk Technician for a large manu

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. The successful candidate will provide technical support across multiple accounts and assist with day-to-day operations. A leading recruitment age

A technology company based in East Midlands is looking for a 1st line support engineer. This role requires handling customer requests and ensuring high-quality service. Candidates must have at least 2-3 years of experience in a Service Desk role and a passion for IT.

A leading recruitment agency is seeking an IT Service Desk Analyst to provide high-quality support in London on a 12-month Fixed Term Contract. Candidates should have strong troubleshooting skills and experience with Microsoft products, including MacIOS and Jamf. This position offers an exciting opp

You’ll be the friendly and knowledgeable first point of contact for users, delivering high-quality 1st line support while developing your technical capability in a supportive, hands‑on environment. With over a decade of delivery experience, they support customers across infrastructure, networkin

You will have at least 3 to 5 years network support experience both 1st and 2nd line support. You will be supporting technical issues relating to problems with work stations and laptops. Our Client in an international brand of hotels with their first new hotel in the City of London.

This is a fantastic opportunity for someone with solid 1st/2nd line experience who enjoys a mix of. You’ll be supporting a high-performing, professional user base, so strong communication skills and a calm, service-focused approach are essential. Active Directory / Entra ID user administration.

A leading recruitment agency is seeking a 1st line IT Support Engineer to join their rapidly growing team in Finchley, London. Candidates should have at least 1 year of experience in IT support with skills in Windows OS and hardware troubleshooting. The role entails answering calls, providing remote

Candidates should possess a strong understanding of PC hardware, operating systems, and have at least 5 years of experience in a similar position within the financial services sector. A premier global nutrition company in Greater London is seeking an experienced IT Support Technician to maintain end

A leading charity organization in Greater London is seeking an ICT Technician to provide first-line IT support across its locations. The role involves troubleshooting hardware and software issues, maintaining desktops and IT infrastructure, and ensuring compliance with IT policies.

The role involves providing technical support, managing IT cases, and maintaining systems in a fast-paced environment. The ideal candidate will have a strong background in customer service and familiarity with IT systems such as Microsoft Active Directory and MS365.

A leading IT Service Provider is seeking an IT '1st Line' apprentice to join their team in Greater London. The successful candidate will receive extensive training and gain valuable hands-on experience in IT while assisting a variety of businesses. This apprenticeship program lasts for 1 year and 3

Provide first-line technical support to customers, sales, and configuration teams. First Line Support Engineer - What's on Offer. First Line Support Engineer - Duties.

This role involves delivering 1st/2nd line support, assisting with AV needs, and managing IT assets. An international law firm in London is looking for an IT Support Analyst to provide high-quality technical support across the business. The ideal candidate will have over 3 years of experience in IT