1st line support jobs in PudseyCreate job alerts

Job Title: \n MULTIPLE ROLES AVAILABLE: \n 1) Senior Architectural Technologist / Architect - (Job Running) / Retrofit Designer \n 2) Architectural Technologist / Part 2 Architectural Assistant / Retrofit Designer \n Location: \n (Office Based / Hybrid or Remote Role available), Head Office (Saltaire, West Yorkshire) \n Hours: \n Full time, 37.5 hours per week. (7.5 hour working day, 5 days per week, Monday – Friday). \n Office Opening times: \n Monday – Friday, 8am - 6pm \n Salary: \n Competitive Salary, (dependent on experience), annual bonus + other benefits. \n \n Introduction: \n The opportunity has arisen to join an industry leading, award-winning design practice within the UK’s Retrofit sector. \n Retrofit Design Services (UK) was established in 2024 to offer a professional, independent, compliant, and diligent service in line with regulatory and statutory requirements. Fully compliant with Planning and Building Regulations, PAS 2035 and PAS 2030 standards. \n We pride ourselves on been a diligent, passionate and motivated architectural design consultancy specialising in Retrofit and we drive sustainability and decarbonisation into everything we do, nationwide. \n Following our positive reputation, repeat custom and successful appointment of multiple large-scale contracts throughout the UK over the forthcoming years, we are looking for someone just as passionate as we are about reducing nationwide carbon emissions in line with the UK’s 2030 & 2050 Net Zero targets across the UK’s Residential & Commercial properties. \n \n Location: \n Our head office is in Salts Mill, central to the heart of the UNESCO World Heritage Site - Saltaire, where our contemporary offices offer a great central proximity to all the local amenities. \n Just a minutes’ walk to Saltaire Train station with regular links to Shipley, Leeds, Bradford, Skipton and beyond. \n \n What We Do: \n We specialise in Architectural and surveying services, Retrofit Design, Assessment and Coordination, PAS 2035 and everything else in between! \n Additionally, our designers and surveyors diversify within the business to ensure our clients across residential, retail and commercial sectors are also covered. \n We offer “lead consultant” services where we ensure a project is taken from inception to completion offering feasibility, planning, building regulations and construction phase design packages. \n Our work mainly covers existing property refurbishments, extensions, conversions, new builds, energy efficiency improvements, planning, building regulations, principal designer roles and much more. \n \n Team Overview: \n Team culture within RDS (UK) is extremely important and you will be surrounded by a strong team, good people, who are just as passionate about their job and the role we play within the industry. \n Our diverse and thriving team comprises of experienced Retrofit Assessors, Retrofit Coordinators, Retrofit Designers, Architectural Technologists, Architects, Surveyors, Drone enthusiasts, Principal Designers (CDM 2015 & BR) & Health and Safety experts and more. \n \n Role Overview and Key Responsibilities: \n The role is for someone who can work independently, and as a valued member of a growing team, where quality is at the forefront of everything we do. \n Your role and responsibilities will be: \n\n • Client Facing.\n, • Collaborating with the team and other external stakeholders.\n, • Able to produce technical drawing packages based on surveys/Retrofit Assessments carried out by yourself and/or others.\n, • Work with project managers and Retrofit Coordinators to ensure full compliance with PAS 2035.\n, • Work with other stakeholders following RIBA stages covering Planning, Building Regulations and Construction phase documentation.\n, • Lead design and technical delivery across multiple architectural and retrofit projects from inception to completion.\n, • Prepare/submit/monitor and coordinate Planning and Building Control submissions ensuring compliance with relevant regulations.\n, • Undertake detailed U-Value Calculations, overheating calculations and thermal bridge calculations for existing and proposed building fabric.\n, • Liaise with clients, consultants, contractors, and statutory authorities, leading multidisciplinary teams where required.\n\n \n Essential Criteria, Qualifications and Experience: \n\n • Minimum of 3-5 years’ professional Architectural & Design related experience.\n, • Degree or similar in Architectural Technology or Architecture (minimum Part 2).\n, • Qualifications and Experience in Retail, Commercial, Residential and Retrofit (PAS 2035 / EnerPHit / Passive House / Energy Efficiency).\n, • Experience in Principal Design (CDM 2015 & BR).\n, • Excellent communication, time, coordination, and project management skills, especially leading design teams.\n, • Experience in project running, from feasibility to completion, including ability to carry out consultant coordination (steel/cladding/glazing packs etc.).\n, • Excellent knowledge of RIBA Stages, Planning & Building Regulations.\n, • Knowledge of building thermal performance analysis and U-Value calculations.\n, • Strong material knowledge, especially with energy efficiency measures and existing non-traditional constructions.\n, • Fully proficient in Autodesk applications including AutoCAD & Revit. (3D rendering packages is beneficial).\n, • Fully proficient in Microsoft Office & Adobe software.\n, • Strong teamwork orientation and leadership capability.\n, • Proactive, detail-oriented approach to problem-solving.\n, • Passion for sustainability.\n, • Passion for decarbonisation of existing buildings.\n, • Passion for architectural technology, innovation, and built heritage.\n\n \n Company Offering / Benefits: \n\n • Competitive starting salary, reviewed annually, with a 6-month probation period.\n, • Annual (end of year) discretionary performance-based bonus.\n, • Flexi-time.\n, • Paid overtime during busy periods to the discretion of the director/s in line with your contract.\n, • 25 days holiday entitlement (January 1st to December 31st) + Bank Holidays.\n, • Training programme and regular CPD.\n, • Contributory pension scheme.\n, • Hybrid working - 2 hybrid/3 office (unless site based).\n, • Birthday Leave (added to standard entitlement).\n, • Professional accreditation support and paid for.\n, • Long service rewards.\n, • Holiday buy-back scheme.\n, • Regular staff social events.\n, • A company that cares and understands the needs for hard working individuals and families.\n

We are looking for a 1st Line Network Analyst to join an established managed services team, providing technical support across a variety of customer network environments. This is a remote position, although occasional travel to customer sites will be required. You will also maintain accurate ticket

Provide 1st and 2nd line support to users across hardware, Microsoft 365, connectivity, and business applications Manage user accounts, permissions, and devices (Teams, SharePoint, Exchange, Intune, MFA) Maintain on-premise infrastructure including servers, networking, backups, and patching Ac

Provide 1st and 2nd line support to users across hardware, Microsoft 365, connectivity, and business applications Manage user accounts, permissions, and devices (Teams, SharePoint, Exchange, Intune, MFA) Maintain on-premise infrastructure including servers, networking, backups, and patching Ac

A leading technology company in England is seeking an Application Support Analyst - 1st Line Support to join their team.

A global professional services organisation is seeking an Application Support Engineer to support and enhance its HR systems environment, with a primary focus on Workday and related SaaS platforms. Provide 1st–3rd line support for Workday and other business applications. Experience supporting Work

Bradford is seeking a Service Desk Analyst (European Language Speaker) to join our IT team, handling 1st line support for users across EMEA via phone, email and self‑service.You will prioritise workloads, troubleshoot hardware and software issues, and restore service quickly using our established

West Yorkshire Police is seeking a Digital Service Desk Analyst to provide first and second line IT support across a wide range of systems for 10,000+ users. The role requires strong customer service, clear communication, and the ability to diagnose faults while delivering timely IT support. Startin

We have an exciting opportunity for a 1st Line Service Desk Analyst to join our IT team based in Bradford. Reporting to the Client Services Team Leader, the successful applicant will deal with 1st line support issues coming into the IT Service Desk – EMEA via phone, email and self‑service. Title

Application Support Analyst - 1st Line Support. Application Support Analyst - 1st Line Support. Application Support Analyst - 1st Line Support.

A leading organisation requires a Junior Network Support Analysts/Engineer to join its growing network support function. Keywords: Networking, Cisco, SIP, Fortinet, WAN, Telephony, ITIL. Experience in a 1st or 2nd Line support role providing support on networking issues.

IT Service Delivery Manager Permanent Location: Leeds – Hybrid (3 days onsite Wednesday & Friday fixed + 1 day of your choice) Industry: Legal Services About the Client Our client is one of the largest direct conveyancers in England and Wales, operating at the forefront of the UK property market since 2000. They have supported over 1.2 million customers and currently arrange approximately one in every four remortgages nationwide, consistently ranking among the top home mover conveyancing providers. Known for their strong customer focus and operational excellence, the organisation places real emphasis on quality, compliance and professional development. This is an excellent opportunity to join an established business and take ownership of the ongoing development and performance of its IT service delivery function. How you’ll spend your day As IT Service Delivery Manager, you'll take responsibility for leading and continually improving the organisation's end-to-end IT service operations, ensuring technology services are reliable, secure and aligned with the needs of the business. You'll provide leadership across Service Desk, Desktop Support, Microsoft Application Support, supplier management and continual service improvement, while leading and developing a high-performing technical support team. You’ll be responsible for: • Owning and continually improving IT Service Delivery across Incident, Request, Problem, Change, Knowledge and Supplier Management, • Leading, mentoring and performance managing the IT Service Delivery team, • Establishing and managing SLAs and service performance measures aligned with business expectations, • Using MI from the Service Desk platform to measure performance and provide regular service reviews to senior stakeholders, • Developing a high-performing Service Desk covering 1st, 2nd and 3rd line support, • Acting as the escalation point for incidents and tickets at risk of breaching agreed SLAs, • Driving improvements in service stability, customer satisfaction and operational maturity, • Managing supplier performance and ensuring third-party services meet agreed standards, • Building strong relationships with stakeholders across the organisation and ensuring clear communication around IT services, • Identifying opportunities for automation and continual improvement across IT operations, • Ensuring service management practices align with ITIL principles, internal policies and regulatory requirements, • Promoting a customer-first culture across the IT function What you’ll bring to this role We're looking for an experienced IT Service Delivery professional who combines strong operational leadership with excellent stakeholder management and a genuine focus on improving service quality. You'll bring: • Strong experience within IT Service Delivery / IT Service Management, • Previous experience managing or leading an IT Service Desk / technical support function, • Good knowledge of ITIL service management principles and processes, • Experience managing Incident, Problem, Change and Request Management, • Strong understanding of SLAs, KPIs and service performance reporting, • Experience managing and developing technical support teams across 1st, 2nd and/or 3rd line, • Experience working with Microsoft-based technology environments, • Strong supplier and third-party management experience, • Excellent stakeholder management and communication skills, • Experience using Service Desk MI and reporting to identify performance improvements, • A strong focus on customer experience and service excellence, • The ability to identify opportunities for automation, efficiency and continual improvement, • Strong organisational, analytical and problem-solving skills Equal Opportunities We are committed to providing equal opportunities for all candidates and welcome applications from individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sexual orientation, or any other characteristic protected by law. As an employment agency for permanent and contract hires, we are dedicated to promoting a diverse and inclusive workforce, and we encourage applications from underrepresented groups to drive innovation and equality within the workplace. Should you require any reasonable adjustments please let us know so we can accommodate for any interactions with us at Biometric Talent, but also inform the client to ensure reasonable adjustments are made to allow for a fair and equitable process. How to Apply To apply, please submit your CV and cover letter

English Lecturer £42,477 – £44,969 per annum We offer an excellent pension scheme, family friendly policies, opportunities for training and development and an employee discount scheme. HOURS: 37 hours per week Looking for a fresh challenge or ready to return to teaching? Do you have the experience and enthusiasm to drive literacy skills across our college? Are you passionate about ensuring every student can access high-quality education and succeed on their learning journey? If so, we’d love to hear from you. We are seeking an enthusiastic and dedicated English Lecturer to join our friendly and supportive team. You will play a vital role in delivering outstanding English provision to a diverse range of learners, including full-time 16–18 year olds on vocational programmes, adult learners, and apprentices. We’re looking for someone with: Excellent classroom management skills and the ability to engage, inspire, and motivate learners of all abilities. A strong understanding of the barriers to learning and strategies to overcome them, ensuring every student has the opportunity to succeed. A genuine passion for making a difference to students’ progress, achievement, and future pathways. This is an exciting opportunity to join a college that values innovation, collaboration, and student success. In return, we offer a warm and welcoming college with an excellent benefits package that includes: A 35-day annual leave entitlement, plus 8 Bank Holidays and 10 college closure days A well-respected pension scheme (Teacher’s Pension, with an above average employer contribution) Free parking at all our college sites (on a first come first served basis) Family friendly policies and opportunities for flexible working Superb opportunities for training and development Discounted travel on public transport and a Cycle to work scheme Discounts and offers at major High Street and Online retailers Access to an Employee Assistance Programme. So, if you’d like to make a difference and be part of a unique organisation that supports one of the largest and most exciting employment sectors in the UK, we’d love to hear from you. Please note that all applications should be completed online. CV’s will not be accepted. Closing date: 1st September 2026 The College reserves the right to close this vacancy early if a sufficient number of applications are received. We therefore encourage early applications. Please note this position is subject to an enhanced Disclosure and Barring Service check and in line with KCSIE (2025) an online check will be conducted on information available in the public domain. Leeds College of Building is committed to safeguarding children, young people and vulnerable adults. It is also committed to the Prevent programme and the requirement to prevent people being drawn into terrorism and expects all staff to share these commitments. Leeds College of Building is committed to fostering an inclusive and diverse community. We value the unique perspectives and experiences of individuals from all backgrounds and actively encourage applications from individuals from an ethnic minority and the LGBTQIA+ community, as they are under-represented at our college. Join us in creating a workplace where everyone can thrive to provide the best construction and the built environment education in England. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. RECRUITMENT AGENCIES: We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly. We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies. We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency

Company description: Water Utility Company based in Yorkshire region of England. Job description: Lead Commercial Auditor Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience, 4a, £54,024 - £67,530 Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Lead Commercial Auditor progression plan 25 days annual leave plus bank holidays plus two extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Head Office - Buttershaw, BD6 2SZ, average of 2 days a week in office, pedning office move to Leeds (LS10) from September 1st. We have an exciting opportunity for a Lead Commercial Auditor to join the Commercial Assurance Contract Audit Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Commercial Assurance Contract Audit Team are a key part of how we plan to meet the changing expectations of customers and regulators. This role will support the delivery of the annual commercial assurance, contract audit plan, and undertake commercial contract assurance reviews, to assess compliance with commercial contract arrangements, with a view to identifying value leakage and improvement areas. In addition, you will undertake complex supplier analysis to identify any exceptions and develop a detailed understanding of the commercial arrangements, as well as undertaking trend spotting with our commercial supply with a view of identifying financial and commercial opportunities, working with key external audit partners to support the delivery of the audit plan. Where you fit in: As our Lead Commercial Auditor you will; Carry out commercial contract audits, providing assurance that costs claimed are in line with contracted terms and conditions of the agreement. Liaise with key business partners gathering intelligence of contract performance, with the objective of defining the scope and objectives, seeking sign off prior to commencing a contract audit. Undertake and perform detailed data analysis of the costs claimed to ensure they are in line with the contractual obligations including pricing schedules. Identify commercial control deficiencies, and financial wastage, highlighting any economical sustainable recommendation. Ensure that audit reports are produced accurately based on robust findings and supporting evidence. Liaise closely with the Commercial and Managers including the Capital Delivery stakeholders, to discuss progress of audits, seeking guidance and direction on investigative leads and audit findings. Work with our external audit framework partners to support the audits and help guide internal stakeholders What skills & qualifications you will need: Qualified to at last degree level in either Finance, Accounting or Quantity Surveying, or equivalent qualifications (MCIPS) Experience of leading and managing own audit plan. The ability to communicate effectively with people at all levels in the organisation. Demonstrate a basic knowledge of auditing principles. Effectively use fundamental concepts, practices, and procedures of a particular area of specialisation. Process and detail orientated, with the tenacity to independently solve problems. Knowledge and experience of the NEC4 ECC and Alliance contracts suite highly desirable Advanced MS Excel strong analytical skills identifying spend irregularities, trends, and patterns. You will also benefit from having: Background or related experience in a commercial environment. Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy! Do we sound like your cup of tea? If youve got experience in Lead Commercial Auditing and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Just a heads-up! We may interview and so close the role as soon as a suitable candidate is found. We therefore advise that you complete and submit your application as soon as possible. No agencies please TPBN1_UKTJ

This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experiencegained within another MSP, who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. Our clien

Provides IT support (remote and on-site), troubleshooting, and infrastructure maintenance.

The job activities listed are not exhaustive and may be added to or amended consistent with the job purpose. With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Applicants who have been resident outside the UK within t

This post has a minimum requirement of one reference, which must be your current or most recent employer. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation. Requesti

A healthcare organization is seeking a qualified Anesthesiologist Assistant to join a collaborative anesthesia care team in Rutland, UK. The successful candidate will have a Master's degree from an accredited program and certification by the National Commission for Certification of Anesthesiologist

The role provides essential financial support and strategic insight to West Yorkshire Police. The ideal candidate will hold an AAT qualification or equivalent, with strong budget control, planning and forecasting experience at a senior level, plus excellent analytical, negotiation and problem-solvin

To ensure the highest standard of care, our staff follow each client’s personalised support plan and maintain detailed records at every visit. This guarantees consistent, safe, and tailored support for every individual. Care Workers may be required to carry out personal care, domestic/practical ta

It provides vital financial support and strategic insight to West Yorkshire Police. Service Care Solutions is recruiting an experienced Assistant Finance Business Partner for a full‑time, long‑term contract in Wakefield, West Yorkshire. Ensure compliance with audit systems, external funding exit

Following personalised care plans designed to promote dignity and respect, your responsibilities will include: ?? Medication support (preparation and administration) ?? Mobility support (including the safe use of aids and equipment) ??? Mealtime support (preparing meals/snacks, and feeding if requir

We are proud supporters of the Care Leaver Covenant and Armed Forces community, offering guaranteed interviews for eligible applicants. Bring your compassion ; well provide the training and support you need. What you

As Housekeeping Assistant, you will play a key role in maintaining a clean, safe and welcoming environment while also supporting laundry services. This is a varied, hands on role where your attention to detail and high standards will directly impact comfort, dignity and daily wellbeing. You will be

You must have the ability to effectively supervise and manage care staff. From trained Mental Health Champions to our online Wellbeing & Mindfulness Space , we make sure our people have the tools, time, and support they need because your wellbeing matter

Benefits: As well as working alongside a dedicated team, working at Wellburn also brings extra benefits including: Excellent rates of pay Paid NVQ qualification Ongoing wellbeing and mental health initiatives Home and Tech Scheme Cycle to Work Scheme Shining Star Awards – to recognise staff who go

Emptying bins and disposing of waste appropriately. If you are interested in the role, please email your CV to quoting the reference number.

What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee

The Role Helping residents to remain as active and independent as possible Support residents with personal care and mealtimes Helping identify residents unique goals and implement personalised care plans Supporting residents to explore new interests and engage in physical activities in a motivating

We Are Looking For NVQ Level 2 in Health & Social Care (minimum), with Level 3 desirable or willingness to work towards Medication administration training with competency is essential Experience supporting or leading a care team is beneficial Strong communication and leadership skills A caring, c

But our commitment doesn't stop there – we care just as much for our staff as we do for our clients. Paid Industry-Leading Training: We pay for you to attend our comprehensive, industry-leading training that's in line with the Care Certificate and Core Skills Training Framework, tailored to help y

La Fontana Dementia Nursing Home is nestled on the outskirts of Martock, surrounded by the stunning Somerset countryside. This opportunity is open to both experienced carers and those new to care, with full training, guidance and ongoing development provided to support your journey. What We Are Look

Why Join Superior Healthcare? Paid holiday Company pension Free Blue Light Card Refer-a-friend bonus (£50 Love2Shop voucher) Ongoing support from our dedicated nurses and supervisors A team that truly values you What You Need Previous experience involving personal care UK-based applicants

The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months:Step 1 - Online TrainingThe first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. We can guarantee you a starting sa

Requires strong networking, Windows, and IT support experience, ideally within educational settings. Seeking an IT Technician for a UK MSP to support multiple school sites.

Maintain strong client relationships and deliver excellent customer service. Provide onsite IT support to clients, troubleshooting hardware, software, and network issues.

To create user accounts for new starters on AD, Email systems and ERP systems. To deploy and maintain PCs and associated peripherals including the redeployment of existing equipment to agreed standards, by performing upgrades, new installations and carrying out routine procedures. To install and con

Provide first-line support to end-users for hardware, software, and network issues. Assist in the maintenance and administration of IT systems. Proven experience as an IT Support Analyst or similar role.

About us About the role Key Responsibilities Essential experience Desirable experience Additional Information All offers are subject to satisfactory vetting and reference checks.Our Benefits: Equal opportunities for everyone If there’s anything we can do to accommodate your specific situation, ple

Proactive IT Support Technician wanted to provide first-line technical assistance for hardware, software, and network issues. Responsibilities include troubleshooting, user support, and maintaining IT systems.