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You'll step straight into meaningful 2nd line work, learning how real IT environments operate and how to prioritise, troubleshoot and improve systems properly. They're a young and ambitious firm who are certainly no longer a "start-up", having built and shipped and incredibly successful white-label

An IT service provider in Greater London is looking for a Support Analyst to provide first and second line support for their IT systems. The ideal candidate will possess strong communication skills and have experience in first line IT support. You will be responsible for troubleshooting issues and f

A technology recruitment agency in Greater London seeks an IT Support Analyst to provide exemplary technical support while managing a team of 2nd line support analysts. Previous experience in first and second-line support is essential, alongside strong troubleshooting and communication skills. The s

A leading IT support company in the United Kingdom is seeking a 2nd Line Support Analyst to deliver advanced technical support for complex IT incidents. Candidates should have experience in 1st/2nd line support and the ability to articulate technical concepts to non-technical users. This is an oppor

Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure

The ideal candidate will manage users/groups in Active Directory and Azure AD and support Windows desktop and server operating systems. A recruitment firm is looking for an IT Support Technician (1st/2nd Line) in Peterborough. Applicants should be motivated and eager to further their career in IT su

Candidates should have experience in a first/second line role, a good knowledge of Windows operating systems, and familiarity with Microsoft Office 365. An independent (re)insurance broking firm headquartered in London is seeking a dedicated Support Analyst to join their IT support team. The role in

Responsibilities include delivering 1st line IT support, troubleshooting technical issues, and escalating as needed. Ideal candidates will have a passion for IT and a customer-first attitude. This role offers opportunities for growth and professional certification support.

A well established financial services business based in Central London is looking for a professional 2nd Line EUC Engineer to provide end user support and ensure the stability and security of end-user computing services across Windows, iOS, and Android endpoints. Provide 2nd line support for endpoin

The ideal candidate will have significant experience in IT support and customer service, a strong understanding of troubleshooting, and familiarity with Microsoft technologies. An IT services provider in Ringwood is seeking a skilled 2nd Line Technician to ensure excellent customer support. This rol

The ideal candidate should have a strong background in Windows Server, Active Directory, and Microsoft 365. A recruitment agency specializing in IT is seeking an experienced 2nd Line Support Engineer for a contract position. This role involves providing technical support in an MSP environment, troub

ClearCourse is a leading SaaS group with 45+ technology brands, building innovative software and payments solutions for UK and international markets. Support terminal deployment, configuration and TMS. Own escalated Jira tickets from 1st line support.

Ideal candidates will have proven experience in 1st/2nd line support and be familiar with tools like Addigy and Jamf. A tech support firm is seeking a skilled 2nd Line Support Engineer based in their London office. The role requires strong hands-on experience with Mac devices and resolving MacOS iss

A leading telecommunications company in Greater London is seeking a Broadcast Support Engineer to provide 2nd Line Support for their networks. The ideal candidate will diagnose technical issues during live events, collaborate with operations teams, and stay informed about broadcast technology advanc

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. You will be responsible for ensuring the performance and h

The ideal candidate will have proven experience in application support, strong SQL knowledge, and the ability to collaborate effectively with users and IT teams. This role involves supporting and maintaining critical applications used across clinical environments. A growing healthcare organisation s

A recruitment agency is seeking a 2nd Line Support Engineer to join a supportive team in the Bristol area. An ideal candidate will have solid experience in a 2nd line role. This role involves troubleshooting and resolving technical issues across on-premises networks and cloud environments, focusing

You'll manage 2nd line technical cases, deliver outstanding customer experiences, and ensure the resolution of complex issues. A leading construction software company is seeking an experienced Technical Support Engineer to provide exceptional support for mission-critical software solutions. With at

This hands-on role involves providing 1st and 2nd line support to a variety of business clients. Candidates should have IT support experience, particularly in an MSP setting, and possess strong troubleshooting skills across Windows and Microsoft 365. A leading IT support services provider in Greater

Our Client an international company a looking to recruit an Application Support Analyst with experience of 2nd and 3rd line support. Provide 2nd and 3rd line support for the Clients application portfolio. Application Support Analyst 2nd and 3rd Line.

A leading financial technology firm in London seeks a Desktop Technician to deliver high-quality 1st and 2nd line support. Candidates should have strong problem-solving skills, a passion for technology, and ideally, a degree in Computer Science or related fields. The role involves troubleshooting te

This role involves providing 2nd and 3rd line support, managing application enhancements, and ensuring optimal use of SaaS platforms and Azure-hosted applications. The ideal candidate brings strong communication skills, ITIL knowledge, and the ability to collaborate effectively with stakeholders in

A leading IT support company in the United Kingdom is seeking an experienced 2nd Line Technician to deliver exceptional customer service. Ideal candidates will have strong IT troubleshooting skills and experience in an IT customer service environment. The package includes a competitive salary, hybri

The successful candidate will provide both first and second line technical support, manage incident tickets, and ensure compliance with service level agreements. A leading employment agency in the United Kingdom is seeking an IT Support Officer for full-time hours in South East London. Candidates sh

Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Deliver expert 2nd line technical support across

Candidates will provide 1st and 2nd line technical support, manage tickets in an IT service management system, and troubleshoot various technical issues. A staffing agency is seeking an IT Support Officer for a role in South East London. Ideal applicants should have experience in technical support a

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. Candidates should have strong expertise in Microsoft environments, proven problem-solving skills, and confident communication abilities. The role includes benefits such as a com

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Directory, Exchange, and Office 365. This hands-on role may involve VIP tele

A global law firm in London is seeking an IT Service Desk Analyst /1st/2nd Line Support Analyst to provide excellent technology support to staff. The analyst will respond to incidents and requests, maintain ticket records, and escalate issues as necessary, ensuring all staff receive reliable IT assi

As the first point of contact for ICT support, you will handle service desk calls, provide user support, and ensure effective issue resolution. Candidates should have experience with service desk operations and be ready to work in an agile environment. A reputable consulting firm is seeking an ICT B

Providing 2nd and 3rd line remote and on-site support. Supporting and maintaining Microsoft 365, Windows Server, and networking environments. Are you an experienced 2nd / 3rd Line IT Support Engineer with a background in MSP environments? Do you enjoy working in a fast-paced setting where no two day

Candidates should have strong hands-on AWS experience, excellent problem-solving abilities, and a background in operational support. The role involves providing 2nd line support across AWS cloud infrastructure, troubleshooting technical issues, and collaborating with DevOps teams. This full-time pos

A leading tech company in Greater London is seeking an experienced Onsite 2nd Line Support Engineer. This role involves providing deskside and onsite support, ensuring high-level customer service and technical troubleshooting. Qualifications include expertise in Microsoft operating systems, Office 3

Line Desktop Support and VIP End User Support. Desktop Support | VIP Support | End User Support. Desktop Support Engineer / End User Support Analyst.

Supporting a diverse client base across the Education sector and local SMEs, this role offers excellent variety, responsibility, and the opportunity to work across multiple technologies and environments. Install, configure and maintain Windows desktops, servers and applications. Ensure support ticke

A Managed Service Provider in the United Kingdom is seeking an experienced 2nd / 3rd Line IT Support Engineer to provide high-level support. The role includes managing escalated tickets, supporting Microsoft 365, and contributing to continuous improvement. This position offers a salary between £35,

You will provide 2nd line Mac support, troubleshoot issues, and assist in managing platforms like Addigy and Jamf. A technology services provider is seeking a motivated 2nd Line Support Engineer to join their London office. This role requires strong hands-on experience with Mac devices and MacOS env

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services. One of our Investment Banking clients is currently seeking a Support Engineer to join them on an interim basis.

This is an excellent opportunity for individuals with prior experience in 1st and 2nd line support. The successful candidate will manage hardware and software issues, assisting employees with laptops, Wi-Fi, and network concerns. Candidates must have the right to work in the UK and be available to w

This role sits firmly at 2nd Line level, supporting a range of client environments and acting as an escalation point from 1st Line. Good understanding of networking fundamentals and security principles. We are recruiting for a growing Managed Service Provider who are looking to add a capable and cus

Our client is looking for a motivated and enthusiastic 2 nd Line Support Engineer to join their growing team. Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or Okta. Understanding of networking fundamentals.

This hybrid role involves providing remote and onsite support, managing service desk tickets, and assisting with project delivery across Microsoft 365 and networks. The ideal candidate has strong troubleshooting skills, a proven background in IT support, and a valid UK driving license. A leading rec

If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services), this could be the ideal position for you. Deliver end-user technical support and training. Strong owne

A technology services company based in Leeds is hiring a 1st- 2nd Line Support / Service Desk Analyst to provide end-user support in a hybrid work setting. Candidates must be eligible for SC Clearance and possess strong communication skills along with proficiency in Microsoft Windows 10/11 and Offic

The ideal candidate should have at least 3 years of IT support experience and possess strong problem-solving skills. A reputable IT services company is looking for an experienced 1st/2nd Line IT Support Analyst to join its team based in Stratford upon Avon. The position offers a salary of £30,000-�