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Family-run business Bartlett Group recently opened a new boutique hotel in the thriving, historic city of Chester in May 2024. Bartlett Group is looking for a passionate Front-of-House and Head of Housekeeping to join the opening team in a live-in role. Couples are welcome! Hamilton Court Hotel has 13 newly fitted-out bedrooms, common parts and breakfast room. Stage 2 of the hotel project includes plans to open 4 additional bedrooms. Responsibilities and duties: Responsibilities and duties: · preparing continental breakfasts. · housekeeping: both hotel bedrooms and common areas. · checking / quality control other housekeepers’ work to maintain standards and brand identity, in line with guests’ and online travel agents’ expectations for a 4-star, boutique hotel. · engaging constructively with linen contractors and other suppliers. · hotel reception responsibilities, including guest check-ins and check-outs. · assisting our revenue manager with setting hotel rates and generating regular, direct bookings. · commercial awareness, sales and marketing skills. · IT competency including Microsoft Office. · competency using hotel management software and online travel agents’ extranet platforms. Qualities: The candidate will be able to demonstrate the following: · honesty and integrity. · passion for hospitality and ‘going the extra mile’ for guests / customers. · ability to lead a team with a hands-on approach. · resourcefulness and adaptability. · exceptional communication skills. · excellent spoken and written English language skills. Proven right to work in the UK is a requirement for the role.

*General Team Member** Are you a motivated individual who enjoys working in a dynamic, hands-on environment? We are looking for proactive General Team Members to join our vibrant warehouse team. As a General Team Member, you will play a key role in our warehouse operations, ensuring smooth and efficient processes. Your responsibilities will include packing and unpacking goods up to 20kg, answering customer calls, and managing queries to provide exceptional service. Key Responsibilities: - Efficiently pack and unpack goods up to 20kg. - Answer customer calls and manage queries with professionalism and courtesy. - Collaborate with the warehouse team to maintain an organized and safe work environment. - Follow company processes and policies to ensure operational efficiency. We are looking for individuals who: - Are physically fit and capable of handling goods up to 20kg. - Possess excellent communication skills and a customer-focused mindset. - Are organized, detail-oriented, and able to manage multiple tasks. - Have basic IT skills to handle customer queries and data entry. - Are team players with a positive attitude and a willingness to learn. • Experience not required as full training will be provided What we offer: - Competitive pay of £12.00 per hour. - A supportive and friendly work environment. - Opportunities for career growth and development. - Flexible working hours to suit your schedule. - Comprehensive training to ensure you succeed in your role. Join our team and be part of a company that values your contributions and offers a platform for growth and development. Apply now to start an exciting career as a General Team Member in our warehouse! Application Process: If you are interested in this opportunity, please submit your CV and a brief cover letter outlining your suitability for the role.