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- Fresh Tree Care Services
Consultant14 days ago£11.5–£15 hourlyFull-timeLondonWe are seeking motivated and detail-oriented Student Consultants to join our team. The ideal candidates will assist students in identifying suitable academic programs, navigating the admissions process, and securing successful placements in their desired institutions. This role requires excellent communication skills, a student-first mindset, and a passion for education.
Immediate start!Easy apply - Explorex Limited | Educational Consultancy
Education Consultant16 days ago£12–£15 hourlyPart-timeLondonWe are seeking an experienced and passionate Education Consultant to provide expert guidance and support to students who are studying from home. The ideal candidate will be responsible for helping students navigate their educational journey, offering personalized advice, and ensuring they have the tools and resources necessary for academic success in a home-study environment. As an Education Consultant, you will work closely with students, parents, and educational institutions to provide tailored support that aligns with the students' academic goals and learning styles.
Immediate start!Easy apply - MCD Consultancy Limited
Client Services Manager1 month ago£49000 yearlyFull-timeLondonJob Title: Client Services Manager Salary: £49,000 per annum + Bonus Hours: 40 hours per week We are seeking a passionate and experienced Client Services Manager to join our dynamic team! In this role, you will manage client relationships, ensure exceptional service delivery, and drive client satisfaction. The ideal candidate must be bilingual in English and Mandarin, possess a strong understanding of Chinese culture, and have prior work experience in Singapore, Taiwan, Hong Kong, or Mainland China, particularly in real estate sales, education companies, or the banking/financial sectors. Key Responsibilities 1. Client Relationship Management - Develop and maintain strong, long-term relationships with clients, acting as their primary point of contact. - Proactively understand client needs, address concerns promptly, and deliver high-quality consultancy services. 2. Service Coordination and Delivery - Collaborate with internal teams, including admissions, marketing, and academic advisors, to coordinate and align client services. - Track service progress to ensure timely and efficient delivery that meets client expectations. 3. Client Feedback and Service Optimization - Gather and analyze client feedback to identify improvement areas and work with the team to implement enhancements. - Monitor and report on key performance metrics (KPIs), providing insights and recommendations to improve client satisfaction and service efficiency. 4. Cross-Cultural Communication - Leverage knowledge of Chinese culture to communicate effectively and build trust with clients. - Act as a cultural bridge to enhance understanding and collaboration in a multicultural environment. Requirements 1. Language Skills: Fluency in both English and Mandarin, with strong written and verbal communication skills. 2. Cultural Understanding: In-depth knowledge of Chinese culture and the ability to work effectively in cross-cultural settings. 3. Work Experience: Minimum of 3 years of relevant experience, preferably in: - Real estate sales - Education companies - Banking or financial sectors 4. Organizational Skills: Proven ability to coordinate and collaborate with multiple teams to achieve objectives. 5. Customer Service Mindset: Strong responsiveness to client needs with a proactive problem-solving approach. What We Offer - Competitive salary (£49,000 per annum) - Performance-based bonus - Opportunities for professional development and career growth - A collaborative and multicultural work environment If you are passionate about delivering exceptional client services and want to make a positive impact, we encourage you to apply! How to Apply: Submit your CV explaining why you're the perfect fit for this role. We look forward to welcoming a new Client Services Manager to our team!
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